We've got the information of real people like you who are using the products and services of Bel Air Luxury Cinema (Movie Theater) near to the area of Windsor (Canada).
Right now this business gets a score of 4.2 stars out of 5 and this score has been calculated on 127 reviews.
As you can see it reaches an feddbacks average is quite good, and it is founded on a very high number of opinions, so we may think that the evaluation is very credible. If people have bothered to leave their score when they've done well, it works.
You know that we do not usually stop to put feddbacks when they are correct and we usually do it only if we have had a problem or issue...
This Movie Theater is included in the category of Movie theater.
Rude service overpriced food and awful customer service. Seats aren't comfortable at all
Might go on a weekday that way no children school hours teens and babies too much go around 12:30 pm like i started to but my husband wanted to go at night never again
The new remodeling looks amazing! And the staff are great they are so nice!
I like the new changes!!
Nice place
Love this movie theater so much I convinced my entire family to try the BelAir again (some had not been der since early 2000) they loved it!!!
I never had a problem with this theater it's the best I'm going today
All great..and NICE new remodeling
This cinema is a gem to the community. Go out & support the local businesses in your community.
Very pleasant atmosphere. Went to see aquaman. Chairs were very comfy. IT WAS JUST VERY COLD... MY FEET WERE FREEZING!
Saw a movie here once. It didn't have Eminem in it.
The movie theater was nice, but the event my husband and I attended was a bust!
Nice seats. Good place to go.
nicer then amc by ten fold. way to make 8 mile look good.
Decent theatre for family viewing.
I'm grateful their still open and I can enjoy a place within the city of Detroit with my child as my parents did with me! Thank you!
It look very nice with the new renovations!
Nice theatre
Really nice!! Great seating, price and concession!!
The aisles between the seats were wide enough that I didn't have to stand up when someone walked by, there was plenty of leg room. The theaters are small and there were no middle exit aisle so everyone had to exit by the end seats. The theater was not clean and the audience was loud and rowdy, at times I couldn't hear the movie. I won't be back.
The place was ok but it is NOT luxury because the seats are not adjustable and it doesn't recline and the prices for snacks and drinks are ridiculously high priced and you can't get a refill for slushies. *Also please subscribe to my yt channel ➡️ B Kelyse
Very nice theater clean and comfortable!
The worst place to go the workers are rude I mean very very poor service the candy & popcorn where expired the drinks were water down bathroom unsanitary....etc it's a list that I fill should be handle with ASAP with that being said they should close that place down or sale it.
Chairs were comfy but 5 seats down, the kids were too loud! Fell asleep any way Trying to watch US...
The experience was very nice will be back soon.
Very nice, customer service nice (could be better by the workers) but the owners go above and beyond to make your experience wonderful.
Love it at this movie theatre and the front 2 row seats only have recliners. Wish all the seats were.
If you want to avoid a crowd, this is theatre to go to. Great customer service, clean facilities
The Movie Was Great but the Facility was a Disaster. It was Smelly, Food All on the Floors, etc. But the Ladies Room was very Clean & Air Freshened... Possibly it could have been just Staff on that Shift or whatever the case but for my 1st time, I wasn't sure of a Return..
Only four out of five because they raised their prices but I enjoy this theater!
Went to see Spiderman far from home, it was good. Us
Totally slept on. Theater was secure and comfortable and close to home. Matinee price $7 made it an inexpensive good time
As a senior citizen, a great place to go in the morning and afternoon. Even on a Saturday. The Customer Service was good, Theatre was clean, seats comfortable, hot dog and popcorn good. Under this management have not been in a rowdy crowd viewing a picture.
Great price clean quite great for making out Food kinda high it was cold inside it winter in Mi. But overall great....
Enjoyed the Bel Air ladt night, went to see Bad Boys it was wonderful! Sorry no pics.
Sh*tty Because majority of the recliner seat in theater 9 is broken. I didn't pay money to sit back in a broke ass chair. They need to keep up with maintenance better.
Clean and friendly staff
The Bel Air 10 Theater it still have a lot of work to do, But how ever it a nice theater that has good prices and good staffing. The parking lot is a mess still,but if you ignore the parking and all the other issues you get a excellent movie experience.
I loved it because its very relaxed. It was not filled with 100's of customers.i hate places that are packed.
Nice remodel.
The employees are always friendly and very respectful everytime I have gone there. The bathrooms are clean as well as the lobby.
The theatre was clean, the volume of the movie was loud enough to hear it clearly, the security was noticeable throughout the whole cinema.
Ill be returning
The theater was clean and quiet. The wait in line was a little long but the popcorn was fresh. Overall I was happy with my visit.
GHETTO TEENAGERS RUNNING AROUND THEATER, HOPPING OVER SEATS, TALKING LOUD, CURSING. HAD TO LEAVE OUT SECURITY COULDN'T EVEN HANDLE THE WILD TEENS, THEY NEED MORE SECURITY AND RULES FOR DISTURBING CUSTOMERS. WONT BE BACK!!
It's very clean, with friendly staff and comfortable seats. However, there's always a cop car sitting outside of it (2 if it's a busy night). The popcorn was stale, I'm guessing because it wasn't busy. But it was a Friday night at 7pm when I was there last, so I'm surprised they weren't busy. Otherwise, everyone was very accommodating and friendly and I enjoyed my experience.
No stadium seating in the theater I was in. Otherwise seemed fine.
I've attended this theater for a long time. Friendly atmosphere.. My popcorn be right. It's clean. I can good a good seat. It's just where I go. Only thing that's annoying is the bumpy raggedy parking lot. Due to snow and ice and salt and wear and tear. It's just expected. Keep up the good work.
There the only movie place that's okay
I went to see the Premier of "Chocolate Kiss" movie an it was AWESOME
It was comfy and the people were very courteous..
Place was clean and popcorn was fresh I would go back there again
I went there to see the joker for a date i was wearing a batman hoodie ???? but yeah the ppl in there were nice the movie was great and there were barely ppl in there it felt like jus me and him
I experience at this movie theater was a very poor experience from the entrance to the security guards being Extra unprofessional to the restrooms especially the ladies restroom being unclean so we give this movie theater 2 thumbs down we will never go back there!
Nice neighborhood theatre good service could be cleaner in the theatre and at the pop machine
Updated Looks Better Cleaner Seats And Food Even Better Police Be Sitting Outside Though
A little chilly, besides that it was good.
We in Detroit need to save this gem in Detroit, it's been here a long time and we need to start enjoying what we have and taking care of it
Hands down the BEST movie theater in Detroit to date! Clean, friendly service and safe! Also way more affordable than any theater within a ten mile radius! If I had one wish though it would be to repair the parking lot and improve the outdoor lighting.
Has drastically improved since my last visit. Seating was nice and theater was very clean. Concessions were limited but such is expected for a smaller theater.
Not clean rude guest babies in theater. Just not together at all.
Been coming to this location for years and still going
Bring Bel-Air back to life! Everything is luxury style and attractive to bring more customers in. Sadly needs to fix the parking lot. Too many potholes! Bring the price down on food. Things will balance out great for family of 4
Nice place to hang out with ????
The new seats are comfortable and clean.
It call bel air not phoenix it was a great theater to go to
Nice atmosphere
it’s always freezing cold in there like they have zero heat. i was shivering the whole time during my last visit. it feels like they have the air conditioners on high and a bunch of fans on. fix this!!!
Pretty decent theater considering the location is less than ideal.
This the best movie therther ever
It's a good place if a person just wanted to get out of the house.
There were a group of kids there running around inside of the theatre. Bel Air doesn't give popcorn refills but the seasoning is on fleek.
Nice neighborhood movie theater. Courteous staff. Good prices.
Older establishment. They've made internal upgrades. Parking lot needs repaving. Friendly staff. Popular with young people. Comfortable seats.
Seen the new tom& jerry movie.
Clean theaters and good popcorn...but the nachos made me naucious
I have absolutely NEVER been in a worse theater... People were loud and obnoxious and very rude. People were non-stop screaming. My husband and I could not even hear our movie. In my opinion I think the staff should control their consumers better and people should behave in a more humane nature. I do not recommend this theater if you actually want to watch the movie, although if you want to be annoyed go for it.
Staff is rude and aggressive... theatre was clean though so it got 2 stars.
As of summer 2016, the place was fairly clean, the seats in good repair, and the staff passably professional. They could do better at enforcing no-phone policies and asking screaming children to step outside. For the amount they charge, I expected a bit more; this is not what I'd actually call a "luxury cinema". The worst sin, from a fanboy perspective, is that they turned up the lights and started noisily cleaning the auditorium while the credits were rolling, though there was still about half the audience staying for the after credit scene. The theater knows which movies have these, and should respect it as part of the experience. Fanboy rant over. I'd come back if the timing was exceptional or I had a coupon, but it isn't going to be my first choice.
Yes I will be back ????????????
First of all, it's certain people at times who are "ghetto" NOT a theater! I recently attended a movie that had a group of young teens that disrupted the movie I was viewing, but if you let the staff know and stop complaining amongst yourselves they will be approached in a respectable appropriate manner so that we could continue to enjoy ourselves in the establishment. Staff can NOT fix what they don't know! The prices are great, the food is great and the staff are great! Keep doing what you all are doing and fix the parking lot!
It was so clean and welcoming
Each and everytime i visit my son and i we enjoy our selfs. It nice and clean, we are greeted nice , parking lot clean. The prices are satisfying. Over all we are happy.
Small but nice. It's in Detroit and I always have a great time.
Quiet , except for a few kids.
Came for the first time and my card declined tried twice but I was broke and the ticket guy saw my daughter sad face which I brung her to see frozen 2 fully dressed in costume hair and make up so I was about to leave and he let us come it. I know it’s not a necessity bc it’s a movie my I’m so thankful bc he helped me not let my baby down .
I absolutely love this theater, it's close by my home, the setting and the workers are very energetic and live, their nice and its most importantly affordable!!!!!! Keep up the good work????????????????????????????????
It's much better than the old one.more family friendly.
So much has changed here and they are catching up with other theaters
I wouldn't call it luxury but it was nice
Worse place ever,the ticket lady was beyond rude the candy was old didn't get replace "I can go to the dollar store & get my candy if I didn't like there's"....that's what the lady told me at the concession stand the seat I got in had food & drinks in it the bathroom had water every where 2 sinks barely work, everyone was rude not the place to be.
A cool laid back spot to chill at and get yo movie on!
Enjoyed the movie...The Mummy!!! Customer Service was great!!!
The o ly movie house I go to. It's the spot to see new releases.
Matinee with my kids. We had a good time. It was clean and had reclining seats.
It was nice and comfortable. Fyi watch out for the roaches if you carry a purse smdh
Theres only like 7 "luxury" seats that recline in the theatre I went to. The rest are normal folding seats. And it's always cold. Its a great theatre overall though. Its cheap too 4/5 stars!
Pizza was not hot. And stuff was to expensive.
close to home (Hamtramck), good parking, clean, good staff.
The overall experience was good due to I haven't been to this cinema in maybe 15 years due to the lack of cleaningness, old seat.But I like that the owner is actually investing in the community and doing the much needed upgrades. So I thank you for that I can actually bring my kids to something I experience as a child and enjoy it.????????????
I love it! The renovations they did are great!
Great sound system! N great seating. Reasonable prices. ????
They don't have senior discounts.
Always nice and courteousVery short stay in the concession line
It's always clean and the staff are nice!!!
Enjoyed everything from my whole experience down to the clean theater.
Good people, clean environment and they always show love
Nice seat lowkey
This movie theatre has always been reliable in every way. I've been going to this theatre for years now and its always a good time. One time my cousin and I just missed the matinee and was like a dollar short and they let us go. Nothing bad I can say abou this theatre.
Its always cold! I hate freezing when I paid to watch a movie
I enjoyed the film and the theater.
Love new movie seating, great staff????
A great place to see good movies.
It is a great neighborhood gem! I love it!
Fryers are always down, every visit im there its always not hot enough even by the end of the movie Edit: i wanted to add though i had a fun time going up there with my sister and having the theater to ourselves since not a lot of ppl wanted to see the movie we watched.
Very nice go and take time out an see Lol
Bel Air Luxury is walking distance from my Residents And I Like the Change they Made with the reclining chairs and Food choices
The new remodeling looks great!) I will continue to support this place.Service was great also.
They are rude and don't care about customer service. Movie was suppose to start at one time and they didnt care that they were late in showing it.
Seats not so good to seat in. Popcorn could be better.
Not bad but no free refills on popcorn and soda. A reason I won't return.
I am here right now. Haven't been in 10+ years I usually go to 15 and gratiot and after coming here I will continue to go to 15 and gratiot. You can't compare the one to the other. The popcorn was gross, its small in the theater no games or anything to do if you're a little early for your movie. People said they liked it so I came to see if it was better but I didn't like it, pretty much the same to me
Seen a movie with a friend. Well workers of this business were swell, they were friendly and kindhearted. Nonetheless had a great time.
It has been remodeled , not bad
Good prices Every thing is expressively clean and staff just too friendly feel like family
Reasonably priced tickets. Comfortable seats. Clean theatre.
Great popcorn movie and good seats
Great place to go and family place good food
Picture, sound, popcorn, and chairs...can't get any better!
It was good snacks pizza was good
Fairlane Mall Theatre gon have to get it together. Seriously. It's absolutely ridiculous. Sticky floors by the drink machine. Littered popcorn EVERYWHERE. Management and employees just looking on. Disturbing. ???????????????? Sorry about that Bel Air. YOUR cinema is actually nice. I been there a few times. Good customer service. Clean. Nice people. No complaints about Bel Air Luxury Cinema. That review I left a few days ago was actually for Fairlane Mall AMC Theatre. Don't know how it got on y'all page, but my bad. Shout out to Bel Air Luxury Cinema. Fasho! ????
We were there for church service.. They rent out space on Sundays if was a great service
I love it here, staff is friendly, snacks and ticket price is affordable ????????????
Movie was great however customer service and how they speak to you needs more work
The staff are polite and friendly, the facility is kept clean. The seats are comfortable.
Its good now it started from the bottom now they good but they stuff is expensive
The movie theater is mad small so you can hear the movie playing next door... popcorn is absolutely amazing, super fresh, BEST POPCORN I've ever had, however extremely small snack selection …
Really nice on the inside. A major upgrade from a few years ago.
Love it nice clean place I really enjoy myself today
During the time that I went there was a group of teenagers that talked though the entire movie. I almost walked out midway through. But i guess the kids havw to have somewhere to go to.
ain't shhit still lost
Hadn't came here in years but I love what they have done with the place amazing
Ghetto....plain ghetto! The ignorant little girl taking tickets got into a conversation that wasn't about her and tried to get loud. The drink tasted like the machine. I will not be going back to this theatre.
Cool new updated space. The chairs recline, making it feel like home!
Usually fairly empty so I always get the seating of choice. The very young staff need education on appropriate behavior & customer service . Otherwise decent .
I love a good movie, and a recent release marks my viewing just under 1,000. For a Monday, this movie theater sells their tickets at the concession stand. $8 a ticket for a weekday night. The food sold here is as overpriced as your county fair. But they don't stop to check the can of soda or box of candy in your pocket, so that is nice. The staff is kind and efficient. The interior was almost spotless until we reached our seats. The hard floor is sticky, no surprise. My only problem was the restrooms. The urinals are so close together, I'm sure big movies make relieving yourself very awkward.
Newly remodeled with reclining seats and spacious seating.
It was clean and nice with a lot of food choices.
THE MOVIE THEATER IS GREAT THE DRIVEWAY TO THE PARKING LOT IS NOT! THE NEW SEATS ARE GOOD I SEE THAT THE STAFF ARE THEIR BEST
I really like the way you guys Upgraded the place.
They could fix up their theater more.
They need to get new 3D screens and make different things in there. Your cheap is what you get. CHEAP!
It was much better than anticipated. We went to see Capt Marvel at 155pm. There wasn't a lot of people there. The noise level in the theater wasn't loud at all, it was clean in inside and out. The staff was pretty alright as well. I would definitely be interested in seeing another movie at this theater.
Went to see white boy rick. Thanks
Nice. Clean. Friendly employees
They need to do better at who they let in the theater.
I enjoy it as much as I can
Eminem 8 mile movie the day it was release was the biggest day here that I've seen 8 mile bloods took over. Great place to go
Great theater. Amazing screen????
Saw Bad Boys 3 for $7, can't beat it.
Worst experience ever !! The stuffs were rude and full of attitudes. Not helpful and grumpy. Had to do long wait to get our tickets even after purchasing the tickets online (Fandango) The movie hall was smaller than my living room. Seats were dirty and extremely uncomfortable despite the name of being “luxury cinema” ???? Better pay & watch in YouTube rather than coming in here and spending money for this small untidy hall and also deal with the unprofessional people. Never coming back! Wish I could give 0 ⭐️
The service was terrible, the pizza looked over cooked and old. I would not recommend this place!
If u can handle the stink of the place it's a good place to go comfortable seats and free refill on pop's
I like it no problems nun
Always a good spot to go catch a movie!!!
Saw deadpool2 movie theatre was awesome and dead. Perfect
I use to love their spicy chicken wings
I watched a new released film, with a friend. Twas a great experience got my ticket before the movie was to start. Nonetheless had a great time at Bel Air Luxury Cinema.
I love the upgrades and the remodeling job! Keep up the great work!
Great customer service, Clean and very luxurious!
I'm so glad that the theater reopen up went to see OLD that was a good movie.My experience is that the theater was not crowded,clean and no one was talking doing the movie
We went Thanksgiving And took in a 6o'clock show. ( Queen & Slim) We all able to sit together in the lounge chairs (6of us) Great space , Great Movie!!
Rodnell and Brittany were so kind. I had an issue with my coupon and they resolved it for me with great big smiles and reassurance. I love this theater. I'll definitely be back. The food was great and the bathrooms and lobby were clean. Two thumbs up to this location. 10100 E. 8 mile.
First time being at this theater in 25 years. I like the seat improvements. I went on Christmas day and it was nice environment.
I loved the beautiful lobby and the seats were comfortable too
Love this place
I like how they remodeled the place it has been years since I have been there the theaters are really nice and comfortable but they have some staff that works there I'm very rude and nasty I wish I knew the guy name that was so nasty rude to me I'm not sure if I will go back there anytime soon just behind that.
Besides the loud teens this place is okay. My chair didn't recline in theater 2. Three 2and an 3rd does not work period.
First of all it's the only theater in Detroit. I've been going to this theater since day one. It's clean the and employees are very helpful. And you can rent it out that's fantastic. I went to an opening of a movie release written and directed by somone I actually new. All I can say is keep up the work and PLEASE PLEASE DON'T LEAVE THE CITY OF DETROIT EVER❤❤❤❤
Very good time enjoying the evening with a premium long island drink
So this is a “old” review but... I just wanted to say I always enjoyed this theater when I was growing up and have lots of good memories from here. I’m happy to see it’s around and definitely updated since I’ve been in
Haven't been here in about 10 years, so before the renovation. I'd love to make this our go-to for my family of 4. But PLEASE instill BASIC customer service skills in your employees such as "hello" and "thank you". We'd already purchased our tickets online, those 3 words alone go a long way.
Great time in Private veiwing. The Movie , Uncle Frank's house. Had a slight problem with the mic. But just had to deal with it. The help was very nice when we arrived at the movie theater.
Its very clean
Great service. Okay facilities. Security in the parking lot brings me back.
Really love this place, it is part of my childhood. Also like the fact that they let the schools borrow their red carpet to may the first day of school a day full of stars.
My debit card fell out of my pocket while I was watching Acrimony. When I called, the manager was so polite. Not only did they look for my card for me, the manager locked it up until, I was able to go pick it up the next day. Awesome Customer Service!!! Thanks guys!! Keep up the good work!!
Nice atmosphere, friendly employees and clean facility
This theatre is such a disappointment compared to others. it seriously needs a remodel, more security, it just looks very dirty, and outdated. The parking lot is very messy and many people complain about this and still no fix. The seats are supposed to be getting renewed. The concessions always look unorganized and the employees are unprofessional and unkept. its just so unclassy. Not a good look for a movie theater at all and it's sad that people from Detroit have to travel all the way to the suburbs for a decent comfortable safe clean and updated movie. Bel Air its time to step your game up and actually put some money into this theater it should be up there with the Fairlaine or even the AMC Star Gratiot theater
Great place
I liked it because i go there everytime i see a movie i like and the chairs where comfortable... .......
I love the reclining chairs very cozy and relaxing .. The food/snacks and beverages are pretty expensive to me.. Besides that I like this movie theater...
My little and I had a great time here. It was clean, properly socially distanced and relaxing to watch the movie that we were looking forward to for a few weeks. Thank you staff for the great service!
It's a nice place for young people to work for the first time
I enjoy this theatre, alot of the people like to complain but I enjoy the fact that I can go to Bel Air at a certain time and practically have the entire movie to myself.I've been going there since I moved here in 2010 and for the price you can't beat it.Cheap? Run down? No not at all, Ive been to other places and couldn't even get a clean toilet.The employees are cool and helpful.Kids will be kids no matter what theatre you go to so don't choose a kiddy or scary flick expecting complete silence just go see it early in the day and I bet you'll be much happier. I don't go anywhere else!!!
Clean and good customer service but I live west so I wouldn't go that often
Thor Ragnarok was awesome!!!!! I guess the service was ok. I don't appreciate how they cut the lights on trying to kick you out. I'm not moving until all of the credits are over. Every Marvel fan knows that It's important stuff happening after the credits. Stuff we don't wanna miss. They all sweeping ya feet, mad because they gotta clean up all that popcorn & imported taco lettuce somebody smuggled in. I enjoyed Thor Ragnarok Thoroughly!!! ????????????????????
It was quiet clean no one else was in the showe but me and him so that was nice private I liked it
My theater of choice! From the John the owner to the staff. The theater is clean and I feel safe. Great snacks and movie treats. And fair pricing.
The atmosphere was exhilarating it seems like people are excited to watch movies from the theater that won't get shot up
If they keep their floors mopped and clean and not sticky then they could be awesome
Went to the movies with my children after the movie was over I went to the bathroom and when I came out my children had been told that they had to wait outside in the dark and the cold. Needless to say we will never go back to this theatre again.
It's a nice place but too many young kids come and all they do is talk thru the movies
The most inexpensive theater I have visited. Like the new updates.
had a great giveaway for coats for kids and the remodeling looks good
Will be my first time tonight, let's go Detroit, love ya
Loved the experience. Great movie theater. Clean and good seats.
Excellent location and good price
The theater was clean, pop corn was fresh...great customer service....
Thats what it was just.ok. only recliners in the first row
Good
1st there.. took the kids.. they had fun, that’s all that matters..
Very few customers tonight and the concession area had more popcorn on the floor than in the popper. I want to support local neighborhood businesses, but this place need some workers who take pride in their work.
The theatre is good. The concessions are high though, but that's no surprise. It is a movie theater.
Been coming here for years love this place but my most recent experience came here on the weekend and when you have a bunch of kids in a rated R movie with no supervision basically killed my whole movie how do you let kids into a rated R movie it just seems like you don't care who you sell tickets to I got up and left wanted to ask for my money back.
It was amazing I had a lot of fun there and I look forward to going back there a lot!! :)
I always go.. Very clean and great service
There is nothing Luxury about this place. It's on 8 MILE. The place should be closed.
Small. But not too crowded when we went.
It was nice only problem is the good seats are in the front so you havw to get thier early to get a good seat
The sets are nice and soft. The popcorn is great!
Never had any problems coming here security is always present... A+
Nice and clean
They ran out of popcorn!!!!!!!!! Which Ruined the movie for me
I was blown away by the seating! Comfortable and LOTA leg room. It was pretty clean too.
Clean in the theater area, however the concession area was a mess. I wouldn't eat anything from there! All kind of hands touching the shakers, yuck! And the kids standing there like they are bored...get a mop and towel and clean that mess up!
One of the last movie theatres in the city of Detroit. I particularly like the fact that they have made a commitment to the city and made major improvements to their venue. The ticket prices are good, they have adequate selections for the concession stand and they have first run movies.
I love it. It's never packed and the seats are cozy
I have been going to the movies at that place seen I was little and I was loved it there. I still do.
Only the front few rows are recliners, other than that I had a great experience.
I couldn't enjoy the movie because of some kids that kept getting put out & then let back in, I really wanted my money back.
It was a great theater and I will definitely go back
Chairs need to be updated. Food selection sucks . Cheap , hood , theater
Best theater ever, the front row seats are lazy boy recliners, super comfortable
Beware of the parking lot it is in really bad shape. I was there a few weeks ago and many of the handicapped spaces were filled with snow. There were not enough to go around. They need benches in the halls outside of the movies for the handicapped and elderly and others who cannot walk the distance without taking a break. The floors near the concession stand was loaded with popcorn. It looks as if it hadn't been vacuumed in months.
Newly remodeled seating and green light location now.. added safety bonus but I've never had any issues thus far.
As soon as you walk through the main doors to the ticket booth, you quickly notice that whole theater is filthy. Garbage everywhere on the floors and this is before getting to your sits. In the theater sitting area there was a pixel out on the screen. After the movie was over, one of the employees had a leaf plowing plugged in to clean the theater area! Lol! Come on bruh...that is not what it means to be a "luxury theater". Get it together y'all, you are better this this
Enjoyed the food and the movie---Avengers
Me and my daughter go every week
They have great workers their and they treat customers like family
Decent , not the most comfortable seats
Cheapest movie theater i have been to in a while. I belive my ticket for avengers infinity war was like 7 bucks
What is very clean staff is nice the the popcorn is good the cantina food too much for my pockets the theater it's very nice I remember back in the days we should go there when it was a Bel-Air theater
I had a Great Time with My Family And Enjoyed The Movies
WoW. This place has been up graded. The parking lot needs work but it is all good for a hood theater. I was impressed
Omggggg the best experience ever The luxury reclining seats were amazing I felt like I was at home with a giant screen perfect
Conveniently located near home. Clean and respectful atmosphere.
I LOVE this theater. It's clean. Seats are comfortable.
Love it there..an the new seats make it even better
I went to see a movie today I really liked it it was clean staff was great I really loved I hope to come back soon
I like going there everyone is so nice there good food and seats
Great for catching a movie without going far out.
Nachos tasted stale. Chicken tenders were pretty good.
They updated the place their seating are comfty
i went to the see a movie and i loved it. BUT I hated the part when they gave me a number to call for information and it was a automated speaker.
I love this theater. Prices on food and candy reasonable. I use to go to gratiot amc in Clinton Township, but this is far better. Updated everything and say pricing on movie tickets. My new favorite theater. And it's way nicer than the outdated Amc in Clinton Township
Love this theatre for the price. Last movie theatre in the city ????.
Fun calm and easy spending
Really cute. My first time there was amusing.
Brought my kids here on Saturday 10/10. It was an alright experience. On Wednesday my daughter told me that she wasn't feeling well so I took my kids and I to get tested and we just got the results yesterday that me and my kids now have covid-19 and we are on quarantine. We had our masks on through the whole show as well. I'm just leaving this here to tell everyone to be safe and always follow up with safety precautions.
Great time with my daughter on Mother's day.
Great theatre I recommend everyone who enjoys a good movie night to go there. Excellent service ????????
This is a NEW awesome experience to movie entertainment! And for the comfort seating luxury it's worth the extra advance.
I'm rooting for this theater! I remember when it was a drive-in!
I have not been to this theater in over 2 years maybe even longer but the experience was very nice it was clean the seats were very comfortable and the movie that I want to see was great. I would recommend this theater to anyone and also the movie Queen and slim
Great I always enjoy myself.
A little pricey but enjoyable.
Love still, been going since I was able to understand movies and cinema!
I am CURRENTLY in a movie and cannot enjoy simply because EVERYONE is indulging in conversation as i TYPE THIS REVIEW and watch the darn movie theres so many children under 18 without a parent ALSO ADULTS TALKING at the screen... Oh my gosh this is horrible.. I am here with my 14 year old and she has way more theater etiquette than the adults in here.. Never again will i come here i am so upset and i would get up and leave if it wasnt for the fact that my daughter isn't complaining and i took LYFT from home(Downtown Detroit) to here 8mile near Van Dyke...i truly hate to give such a low???? rating but you need to get the underage situation under control because it is a beautiful upgrade from the Bel Air i remember back when i was a child. Theres half a theater of minors watching "GET OUT" How are they allowed to see this without a guardian?
I've been coming here for years even before the remodeling and I still love this spot..great atmosphere to watch the latest movies!
Clean, Lots of social distancing space. I felt safe.
Good staff and nice look shame they got rid of the arcade machines though
Beautifully remodeled state of the art theater. Went in for a private showing.
Went to friends nephew's church. He was preaching. Wonderful service
It was a theater. Only people there.
I recently came to Detroit to visit my cousins and they lived close to Bel Air. We went and saw American Sniper! The theater was clean, the staff was great and the popcorn was also great!
the staff was very polite and helpful. The matinees are much better. Quieter that is
They need to advertise what's showing. So people can see what's playing and that its still open.
Security kept flashing lights during movie...Also Security was talking on there radios during movie...will never go to bel air again
Love this theater!! Don't let the location fool you! Great seating and selection at the concession. The first three rows in each theater is luxury seating.
Dirty through out
Great space great premium at the theater the story of del Rhonda Hood
They are nice and the treat people how they want to be treated
I like the remodel. You have plenty of leg room now and the seats are comfortable.
Cheap prices for admission but you CAN'T get any refills on drinks. What's the point of paying 6 dollars?
Mother's day with my sister's
Yes please and thank you
Bel air cinema is a good movie theater love going in the morning less crowded
Really nice.. The gem of the city
Cool place the cheese sticks suck tho buy different recipe
Loved it quiet, clean, courteous. Thanks
Had a great time clean and fresh popcorn
Wow! Great place to watch some good fights!
The theatre seats are comfortable. The employee's are nice.
Nice inside an very clean but chairs could be better
Relatively outdated but very comfortable. I would be open to paying another visit.
Nice price if you sign up for their email you coupon like get a free popcorn with one large popcorn
They have really spruced the place up with a decent staff
Nice renovations, clean and good prices
It was a wonderful field trip experience, free admission???? free drink???? free popcorn???? wonderful theater! And friendly/patient staff! Thank you! Hope you'll hav us back again #lka
it is clean, organized, comfortable and nice place.
The people was nice to me because I was buying a large popcorn and I didn't have a that much money the lower the price 5 star
Great place for local movie viewing.
I like it!! The only theatre we have left in detroit! If I'm going 2 see a movie i only go here. Good food, comfortable chairs no complaints from me.. I will always support!!
Was told my 18 year old daughter could not come into the movie theater without an adult. Do they serve alcohol or something? When asked why, she was told they do that if they feel like it.
The best looking and operating theater within Detroit's city borders. This location has remained for decades, and the facility has had a notable upgrade since. The men's restroom stays well kept, motioned sensor facets and hand dryers stay functional. Of course ticket prices have increased from former years. But for this theater's comfortable seating alone, it's worth that fee. This theater has a casual atmosphere of young black youths taking orders. You'll see white people here, old and young if this means something to some peoples sense of gauging the safety of an environment.
Please dont bring all of bébé's kids into an R movie. Seven kids literally running around the theater during a movie.
Couldn't watch the movie.
Ok, but kids running in theater, not really supervised well.
No discount for the elderly. So sad won't be back.
The people were very nice and always smiled while greeting customer's the prices is great and the food is reasonable with good nice family environment great job!
Great neighborhood theater
We went to the theater early less people and quite tranquil.
Sing 2!!!!! Amazing
Our group had a private screening of a spectacular film by a local screenwriter. The theater was clean, Security was present on the property and the counter staff was exceptional. After a year + of quarantine, masks and limited entertainment, this was an excellent way to return to Saturday night entertainment.
Awesome neighborhood theater clean friendly employees awesome popcorn
I've always enjoyed going here. Even after all of the new renovations. It's clean most of the time. Speaking of the drink and condiment stations. On their busiest of nights can be a little messy. Besides that, the theatres are always clean and customer service is good.
Nice seats lots of seats. Affordable prices
It's cool. I like that it's not really crowded when I go, the chairs rock, great sound, and the staff isn't normally ghetto.
The remodel of this theater is phenomenal. From the ticket seller to the concession stand I received impeccable customer service. The theater was extremely clean and the seats very comfy. As the only theater in the Detroit City limits this one deserves a standing ovation!
It is very good!! We had a great time!! Thank you!!
Awesome employees ...very clean and relaxing environment and its easy on the pockets...
First time going and the experience was great from the comfortable seating to the good food????????
Love it
Very beautiful, clean, friendly staff.
This movie theater is not worth your money. My friend ordered chicken and his chicken was badly undercooked. The seats are narrow. The movie I saw didn't start until 20 minutes after it was supposed to and it kept playing an annoying sound coming out of the speakers while I waited for the movie to start. The only thing nice about my experience at this movie theater was that it was remodeled. I wouldn't recommend coming to this theater.
The only Movie Theater actually in the Detroit City Limits.
I love this place! Very beautiful and not far from home! Hope that it becomes as busy as MJR.
I was having a good time enjoying the movie until this couple came inside talking during the movie and throwing pop & popcorn of the floor and kicking garbage cans.
Had a good experience with the children nice and clean food selection was great a diamond in the city
Good prices, nice clean place, sound system is excellent. Glad came here. Comfy seats like that you can sit in either rockers or the lounge chairs.
I appreciate clean safe enviroment Thank you
Good Food, Comfy Seats, Nice and Clean Theaters and Bathroom! Nice Staff!
Beware a night at the movies may cost you alot more than you bargained for, Tonight my son drove my truck to the movies,came out to find our truck has been broken into... with security in front of the the our truck.I don't know what to make of this really sucks
Agree had a wonderful time with my husband go see Gemini
Clean and nice environment good selection sign-up so you get a cheaper parking spot
Nice place to see a movie, it has been remodeled
The clerk's we're very helpful, and friendly with my family. Just wish the seats were more comfortable.
ARISE CHURCH is now gives Sunday service here! They gave 1 year Birthday celebration! We enjoyed a beautiful Sunday service and they also gave away movie tickets, candy & cupcakes. I'm going back! Not because of the ???? ????, but because The energy of Christ is in the people of this Church!!
Love it outstanding staff...
Good cinema but no free refills expect for soda/Pop
Best movie theater I've ever been to
Never crowded, any time off the day or day of the week. Some recliner chair needed to be fixed ???? but other then that I've had all good experiences with this place
Ghetto... but the security guard was nice and helpful due to I was given the wrong time movie tickets, and the wrong number. But i was accommodated. And the young man apologized. Also, while the movie was going had a lot of kids, who kept bumping the chairs. Kids that were loud in the back and cursing. And people on their phones and turned their flashlight on their phone on. But other than that, it was decent for it to be in Detroit. No issues.
Not understanding why no refills on the popcorn.
Love the remodeling, very clean and much more pleasant experience.
They are doing well for what Little resources they have.
Hood movies comfortable though
I think the Bel-Air theater suck and I'll never go there again to see a movie thumbs down ten thumbs down
Safe, clean, great prices, good service
Anybody that says this theater is great is a manager that works here???? this theater such a dump itz crazy but the scary movies be lit....everybody be in there turnt....like d*** watch out behind u b**** ????
Nice clean a little pricey though
The place we're clean and not crowded at all.
I have been come to this theatre since it was the Phoenix. ..I love the parking, Convience and prices. The owner has invested in the community and I appreciate that...
My son enjoyed Paw Patrol just me and him in there lol
It felt good to go back to the movies!!!! Only about 16 people in a theater that seated around 100....after movie someone came in and started cleaning up
Horrible smells n loud music over our movie n absolutely no customer service smh ruined my experience
This location needs more D-box seating.
It's kind of outdated but a good, quick spot to catch a movie
Bel Air was a great experience. Great theater in the city.
I really enjoyed myself and had a nice experience it looked like they renovated the theater everything was new and clean
Love it. I like to go early and before the kids show up around 8. The kids are loud. Not bad. Just loud.
Great movies great food stand
I went last week and its looking nice, all new seats, plenty of leg room and walk by room, im glad it got remodeled, bc i was getting tired of traveling to the burbs to see what i could see up the street at my neighborhood theater! Bel-air thanks for the improvements!!????????
Friendly staff but high ticket prices. Bathrooms are very clean.
I like the staff. The theatre and bathroom was cleaned. I love the recliner chairs. Keep up the good work. Thank you. Phoenix theatre.
Bad boys for life was the new movie this year
Great movies great workers and awesome service
Near my home, friendly employees, clean and I love the recliner chairs.
I was forced to give it 1 star in order to leave this review. This is the absolute worse movie experience I have EVER had in my entire life, and I go to the movie often! I read a review that was about 4mths old complaining about the parking lot to which "Management" stated they would be starting restoration in the upcoming months...REALLY because that had not happened AT ALL! That's just the parking lot now on to the inside. The ticket was sold at the concession stand given the theater #8 but I was told to go to #9. The girls behind the concession stand was helpful with the exception of the 1 who I must have disrupted from being on her cell phone to get more butter on my popcorn. Get to the theater and the marquee says "SPY" that's funny because I didn't ask or pay to see that movie. Upon entering there was a odd odor throughout the theater and the seats looked as if they had not been cleaned in a while. After sitting thru about 20 minutes of previews guess what movie started playing..."SPY" again that was not what my ticket stated! So as I sit there until I couldn't take it anymore and ask what the problem was and I was told in a very stank manner "he went to change out the movie". I then ask "He" who? So I had to then wait another 10 minutes for the movie reel to be loaded correctly...wth!!! I have never had this happen when I visited AMC or MJR!!! After asking for a refund for the movie tickets only for the inconvenience I was given the money back. I returned to my seat but shortly after I had a chick approach me stating I had to leave. I was so ready to go but I did not choose to come there I was asked and because I didn't want any issues I decided against asking for my money back for the food items purchased from the concession stand. I would not have a need for them if I was not watching a movie!. So moral of the story is if you want to enter into a ghetto and disorganized atmosphere then by all means go to this theater! Trust and believe there is no way I would ever in my lifetime patronize this so called place of business!!!
I had a awesome time there very nice as usual
Great neighborhood theatre. Updated with large comfortable recliners
Great places to go I love the security they keep people from talking so much and I feel safe I love Mac the security he made me feel safe and he was so nice made me feel really comfortable I will be going back
I went to see it today I loved itttt
It was cold but they eventually cut the heat on. Too many teenagers standing around, running through the parking lot
Rhe popcorn does not taste very good but it is a okay theater.
This place has came a long way, it's a lot better than it was when I was younger! A+ rating in my book.
Reasonable prices,clean love the new seats
Glad it wasn't crowded. Nice to go to after opening up.
I love this movie theater. The food is always fresh and the staff is always personable.
The Bel Air Luxury Cinema speaks for its self. Always Clean, nice sound system and comfortable seating, that's why everyone goes there and I keep coming back, I love it and you will too!
Okay Cinema! Sound quality no good, Sitting plan is no good.
They've improved over the years but they just can't get the cleaning part right. The ladies room was a filthy mess and the snack bar was gross.
Love their beef dogs!
They went through and renovation so it's really beautiful and security watches your car while you're in the theater very nice
I have always been a fan of a neighborhood theaters as far back as the days of the Mercury Theater on Schaefer off Six Mile. The Bel Air takes me back during those days. The remodeling looks great, the chairs are remarkable and the security is a plus. The next thing should be repairs to the parking lot. I know it takes time. You are moving in the right direction! I would give the theater four stars for now.
The theater is now state of the art the staff is great the security is great I feel safe and most of all I feel at home the owner has taken the time to invest in Detroit most people don't care but this owner does so we Detroiters need to show this owner some love by visiting as much as we can 10 stars to the owner
It was okay my people friend lady friends from the Block Club took me to see a movie the movie was great but we did have to tell him to turn up the heat because it got cold in the theater but I hadn't been to the show and many many years so it was an experience will go back
It's nice but if you get cold easily be prepared to FREEZE
The theater was clean and the staff was polite
Love it here and enjoyed the movies
Always a nice staff and clean presentation when I go see a movie
Upgrade from years ago yes the staff is attentive and nice i just wish they had a bar n reclining seats then the would get 5 stars
The seats are comfortable and the Food. Is Excellent!!!!!!
It was good not too many people in there but it was good
I went to go see the nun and it was very ghetto there were a whole lot of children in the theater yelling and cursing very outrageously for one the movie is rated R and and they all looked about 13years of age so they shouldn’t even be in there. Secondly I asked them to be quiet and they refuse to. I recommend that nobody come to this theater, you will not have a good time I left half way in the movie and wasted 40 dollars.
Only theater in the D!
no longer Phoenix. wont honor their groupon. don't go there
The seats are comfortable. It feels safe.
First time for me . the movie was little scary but I was excited but at the end i got headache
I just moved to the city a few weeks ago and wanted to see a new movie on opening night with my girlfriend. This place is great. We didn't have to reserve a seat online hours in advance. It is a few bucks cheaper than other ones. The line was somewhat long at the time but we were all just joking around and making small talk about what we were going to see. A couple kids ran around that were really excited for the minions but they were just funny. I felt welcomed here, whereas in the suburbs I feel rushed to sit down and shut up.
The manager Johnny is great. The staff are good also. And they need our support it is the only Theatre in Detroit.
Place was clean service was good but the audience towards the end wouldnt shut up at the end of infinity war i missed some stuff
The staff are great and their food is good especially the hot dogs..
Nice and clean
Great place to bring your family and friends to watch a movie in comfortable recliner chairs.
Love the theater and fresh food in lobby
Going to a movie theater for the 1st time in years was great. The bus ride was fun too.
I give security 5 stars. But i give cleanliness 2 stars. over all i gave them 3 stars.
I've been to shows earlier in the day to avoid the travesty of the late night crowd. Unfortunately today, I decided to be brave and see a show after 5 PM.... NEVER AGAIN. People's commentary during the film was loud and obnoxious and the amount of uncontrolled, unsupervised teens was astronomical. I had an awful experience, and had to alert the staff on multiple occasions that the banter in the theatre was louder than the movie itself. This theatre really needs to cut down on unsupervised teens. They go from one theatre to another causing havoc. The staff was responsive to my complaints, although it didn't stop the issue from constantly reoccurring. Overall, not a bad theatre but they need to come up with better ways to control their patrons.
The Belair Luxury cinema is very nice. The new owner has really worked wonders with the theater. New Red Recliner seats. The place is clean and the concession food is pretty good. I love the popcorn. Also, the owner is a nice man he even allows for church service every sunday before the movies begin. Arise Church Detroit. What a wonderful concept and partnership.
It was amazing , my family and I had A wonderful time !! Keep up the good work.
Great experience! Enjoyed movie..
Love the remodel, only draw back is need more staff at the concession.
Went to see John Wick! Great movie! I am always pleased with the atmosphere and concession options! Will be back!
Prices of the food was too high. Theatre was clean and I completely enjoyed the movie...
I fine local theater, with good prices overall.
First time visiting this theater. We ordered chicken boxes took well over 35 mins to make and we were the only ones in line. The girl with the braces that work there is soooo rude she threw our boxes on the counter with out even saying anything! The other guy who was there rubbed Carmax on his lips and didn’t even wash his hands, afterwards he touched someone cheese that was going on the nachos while the cheese was coming out the machine. Gross. The theatre was so dark couldn’t even see the chairs it was trash EVERYWHERE. It was even a trash can in the middle of the walkway over flowing with trash. I enjoyed the movie but I think this place need new management and a clean up.
Loved it. First time there and the staff were very nice. Great experience
need plowing in front...Kinda dirty and floors slippery inside theater 3 BUT guys at the concession stand were nice!
I will be glad when more people return to the movies.????
This is no longer the Phoenix theatre. It the Bell air Luxury cinmea
I haven't been there for several years but I intent to be there today at first showing. I'm excited to see new improvement, however, I do have a suggestion; like today sometimes I just go to the movies to get away and I like to see more than one movie, I wish someone would offer a two for a cheaper rate on the matinee movies. That's my wish list LOL. I'm giving you five stars because you're still in the city, I will give you another review after my outing today. Good Luck
Myjumbo hot dog was not fresh
The manager was very nice to us he give us free passes to our residents we were so grateful the staff was wonderful and helpful to us
I’m visiting with my family and we just came to see Lion King and we walked out less than halfway through the movie. Advertisement was misleading, place was not clean and only the first 2 rows of seats reclined. We could hear everything going on in the movie theater next to us. There were teenagers sitting in the row behind us and using their outside voices, singing, narrating the movie, crunching on their food obnoxiously, and kicking the back of our seats. I’m not sure why this place has a 4.2 star rating, it should have 1 at the most: Save yourself some time and money and don’t come to this theater. I will for sure never be attending again.
I had great time enjoy the facility look forward to returning the movie was good look forward to the next time ????
Excellent service and the staff was very nice
Too many children in the theater horribly dirty and nasty
It was clean and the employees were nice
Updated, remodeled, I am so glad that you are still on the Eastside in DETROIT! Very reasonable prices at the snack counter as well as admission. No trouble or disturbances, makes me come back, and bring others with me. We can have something great in the neighborhood just like back in the day!
Out standing changes to relax & lean too .
Clean place respectful staff bomb nachos
Not luxury.. Not updated seating only a few recliners
Enjoy the theater. Like the upgrades, could've kept flavors for popcorn vs alcohol bar
Pet Semetary was trash but overall the food good and the seats are comfortable especially the front row
Very nice theater it's clean and very well kept up!!
Beautiful theater, food is a little overpriced.
Went to the theatre for Father's Day. Went in the women's bathroom. I had to open six stalls before I found a flushed toilet. Piss and toilet paper in all six. I'm glad I found a clean one. Lazy, Nasty $%$es (who do not flush) should keep their stank-ass behavior at home. The Bel Air Staff work their asses off to keep the theatre clean, and some nasty ass $%$#$es come into the stalls showing their poor potty training. Dogs and cats do a better job. Keep up the Good Job Bel Air Staff, and thank you.
The manager there is fabulous. Only having an issue Once( and that being from disruptive teens.) He's always on point with managing a clean, relaxing environment for anyone of all ages and race. It's our favorite!
I think the lights are turned on too quickly after the movie.No time to reflect and listen to the score.The workers are nice.????
It was awesome... Clean and workers were very pleasant and respectful
Clean bathrooms, comfortable seat, and nice staff.
My family and I had a wonderful and pleasant time. Very Covid responsible...including shields at the register and many sanitizer stations. We just happened to have the theater to ourselves but they also had every other row caution taped off for social distancing. Snack bar had limited selections: Popcorn, Nachos, Sodas, and multiple candies. The Bar was closed...Ikr...I didn't know they had one until this evening
Only thing I wish here, is that the chairs reclined but they were comfortable!
It was very nice and clean
Love the new look. I go whenever I can.
Good employees they keep it clean and nice chairs to sit in and watch mobies
Every time I asked who's the person that was taking my order to order my food the girl said a girl taking me this such amount of time to compare what I want her to prepare me very dissatisfied waited a long time to come to the movies to share time with my daughters and that what type of courtesy that you get they don't want to make foods they don't want to wait on you
We enjoyed watching Black and Blue in a safe environment #inside and #outside. Thank you!
Nice and clean and wonderful employees
This was a clean theater, as well as the restroom.....the popcorn was fresh,plenty of parking and security.....we'll definitely return
The seats are comfortable and they have white castle cheese burgers now ????
I had a nice time here. The restroom was neat and clean. The seats were very comfortable. The sound on the movie was a little too loud but the workers were friendly.
I love the Bel Air Luxury Cinema. Customer service is always the best and nothing beats their fresh popcorn.
I (we) Love Bel-Air Cinema on VanDyke. Little skimpy on the popcorn butter. WHO remembers the old Drive-In? I grew up passed the Old Gratiot Drive-In on Masonic.
Great beautiful place clean and good food
Wish the bathrooms stay clean and the movie theater.......great customer service friendly staff
Had some good sativa
It was freezing inside.Im not sure how anyone can actually enjoy a movie while freezing.
First time security was visible Seats were comfortable, bathrooms clean
Very nice,enjoyed the movie and the food, love my transportation people. Made my day,will go back again.
Great place old seats but still Nice food prices lil high but thats most places nice ppl also but there no 3d
They have really up dated things since, the changed it back from the Phoenix
Like the recliner chairs almost went to sleep
Staff is always friendly. The place has definitely advanced over the years. It was recently remodeled. Beyond that though it is overall a nice place to catch a movie. Prices are cheap (compared to other movie theaters). Service is great.
Good...calm environment...good popcorn...cleanliness was fair.
Nice and Clean no Disrespect People
Always a good.
Has gotten much better
I caught a lyft there from the Olive Garden with a bag full of carry outs. I was told my food would be stored with my name on it and I could retrieve it later just to come out of the movie to be lied to and told my food had already been picked up. I was alone. The so called manager on duty and a few other employees laughed while I inquired why my food was given away. After I was told to leave my name and number for general management I spotted my food in the trash. It was $80 worth of take out. I then asked why was I lied to and began to produce my receipt for the food and asked was I going to be compensated. Only to be mocked some more and to no avail. By this time my lyft had pulled up so I sent an email to corporate.
Im so impressed with theater upgrade. Fresh popcorn ,friendly staff. Love the new luxury seating ,digital screen and sound i was going to another theater chain14 miles from me for the same amenities and stale popcorn,no more, your 4 miles from me so I'll be back alot!!
Reviews about this location are pretty accurate. Would've given 5 stars, however, the floor was pretty stick in theater 6. Price is the best, chairs are comfy, sound and visuals are great and popcorn was well worth the price. Will definitely return
Worst movie theater I ever been kids clapping like they watching a live show it was just terrible not mention the kids probably shouldn't even been there
The theater and staff were fine. Unfortunately, the patrons distracted from the experience.
It was fun but I lost my phone there in February of this year and I would like if I could get my phone if anyone has seen it
Love the comfortable seats in the front need more. The food is great a lil high though ????
It ain't perfect,it serves it's purpose....ain't the best but ain't the worse either...I'll go back .
Never had a bad experience at the facility... Been there countless times with the family and many more times with just my young daughter. The staff was always great...couteous and helpful with a smile.. Maybe I was always lucky but I beleive otherwise.I pick this place over the suburb places everytime. And since the upgrades...wow..what a huge difference. Thank you too all that work there and maintain the excellent standards of service.
Wish all the seats were nice
I love the grown up look. I really enjoyed this movie theater.
I took my son in the middle of the day when he was sick. It was relatively empty due to the time. The staff were very nice and the theater was attractive with comfortable seating.
Great seating & choices of films to see
Good movies but old snacks,bad employies,and kids be rude after noon and loud
Missed the popcorn flavors but it was a good experience I would like to go to a later show next time and have a drink ????
To many minors unsupervised....but clean and food and chairs were good..# parents take the kids in then leave.. Sad
Small theature, pop machines were not working, guess the people didn't put the nozzles on. Kinda frustrating, luckily we came earlier than the movie started
I love the theater I prefer this one over the suburban theatre. I see they are about to change the chair thank God for that. Some of the theatre could use a little more cleaning. but the food always on point. Staff wise its young people so you get what you hire. but I prefer to keep my money in the city although I stay in the burbs
Haven't been to Bel Air in years. They have remodeled and it's nice and comfortable.
Very comfortable seats. Concession stand prices are high
Small yet efficient.
I had a great time with my family we went too see Madea's family Funeral...
I took the kids to see The Incredibles part 2 it was cool till some little bad ass kids are throwing s*** I had to sit behind them to see where was coming from then it stopped sure wish I could have called them in action
All the seats at Phoenix Laurel Park are much Superior a well-maintained as far as cleaning the area
I Love It! It's My Movie Home!
Very fun and people are very funny
Price is outrageous for children,they pay same price as adults,other than that its ok
This is the only movie theater in Detroit and it is excellent the general manager Johny is very helpful any takes care of everyone. The theater itself was recently updated and has very very nice plush seating the sound is excellent in the screens are excellent as well. Theaters also have reclining leather seats in the front that are super comfy...
Clean, comfortable, an a nice experience.
Comfortable and cozy food OVERPRICED but staff were very professional and polite and chairs are amazing.
Love this place!!!! It's close and convenient and always has multiple showings for all new movies
It was nice and clean, employees were very polite, no complaints so far.
Great theater. Great popcorn. Clean, helpful, staff and I feel safe when I take in a movie. I do not have to drive to the burbs. This one is in the City. The seats and decor are very nice.
Good service - parking is good, clean and I enjoyed the movie.
Clean comfortable Good food prices
Always been my favorite movie theater since a kid..
Always clean ...comfortable seating an good prices...
It was awesome last night I went with my mother no one was there and the movie was awesome customer service was awesome thank you
I really enjoyed myself & the theater looks awesome...
Clean, great seats. No problems.
The drinks made my trow up and the drinks made my tongue have a lot of black spit and a nasty taste but other than that it was ok And won't be back
The seats are very comfortable. But they do need to put a handicap section a little closer to the screen.
The restroom was sparkly, and very clean also the colors are nice!
Dont go there on saturday night place is full of rude teens.Go somewhere better, a movie is a movie but it was cold and i was uncomfortable. The place is very ghetto.Younger staff sucks.The only upside is its the only theater close to me. 2 out of 5 is a compliment.
They started fighting up in there I was scared will not be back
Theater was nice, clean & comfortable. Concession Staff were Professional&Friendly!
They need enforce a age limit. These young people are out of control. I will not ever go back
2019 Rucker Reunion Meet & Greet - we rented one theater and had a ball watching The Lion King!!!
I found out that they dont have refills on popcorn. Who does that at a theater.
The staff was friendly and very accommodating for our school field trip. Very clean and comfortable place, and the service was phenomenal!
Wish it was open.revamp it.put seating to eat outside.security check but find alternatives to open
I love it here I read a lot of nasty comments if u don't like it ok don't visit there other then that it's amazing and peaceful also affordable????
Love this theater, decent prices & its in the city. Friendly staff. Excellent parking lot security. On 2 different occasions my battery in my car went dead requiring a boost and on both occasions the same security guard helped me out. Both times i offered 2 pay the gentleman and each time he profusely turned me down. Well since he wouldnt take the money I will thank him in this review. Happy to see he's still their helping out. I feel a lot safer leaving my car unattended knowing it will be WATCHED. Thank u security. Also the new upgrades are beautiful ????????
Surprisingly clean and nice. Staff was friendly
Came a LONG way from the way it use to be
When Me and my family went we didn't enjoy our selves their were young people in the theatre smoking weed they were loud you couldn't enjoy the movie I was so upset I said I wasn't going to go back there anymore
Good service, gets comfortable and relaxing when watching the movies
The movie was great and the staff was helpful also. Senior day went without a hitch. THANK YOU
Always go here just wish they had a open bar
I had my premiere here and the manager Johnny took really great care of me. Best night ever.
It's great when you go early in the week.
They have invested a lot in this theater to provide popular, main stream films to the local community. Owner is very community focused and always friendly service.
Saw Hobbs and Shaw here. Comfy seats and unlimited soda refills for an experience that'll run you less than 20 bucks!
Clean movie theatre.
Excellent theatre to take family. First run movies and completely renovated.
Always enjoy BelAir.Great group of Employees and Excellent Manager. Good Environment. Never any drama. Thanks
Incredible cinema. Staff is always friendly.
Nice and clean neighbor theater.
Hidious odor inside theatre 10! Saw Fantastic Beasts 2 and movie audio skipped throughout.
Great customer service. Great movie kids had a ball.
Is beautiful remind me of a MJR Theater nice clean new Renovations great staff comfortable seating I'll give it a 8
Excellent service. Food excellent clean place child froendy
Its clean but the customers can be a pest
I enjoy the new seating... I always have a good experience when i visit this theater. Cant wait to see the finished complex. This is the only theater i visit. Glad you're in the city.... I'm supporting my community.. Can't wait for re opening 4 batman versus superman cant wait to sit in the custom reclining seats.
Too old school for me. I was having flashbacks when I was a kid fighting for a good seat. This theater does not have assigned seating so it’s first come first serve. Also the reclining seats are worn out and old. The other seats in the theater aren’t comfortable. The floor is slippery, my 4yr niece almost slipped and would have had a serious fall if I didn't catch her. If you want a trip back to the 90s this is the theater for you. Customer service is great and staff are friendly.
Rude employees, ratched patrons , waste of money! Never ever going back
Best theatre I've ever been to great concession even better management and workers
Bel Air Cinema now
Nasty floors people talking thru the whole movie. Popcorn stand setups is so nasty n dirty!!
They cleaned that joint up. It was quite, and I enjoyed the movie. They even give passes for inconveniences like bad attitudes poor services and stuff like that
Detroit has some hidden gems and this is one of them me and my wife was impressed great job doing it in the D.
Bel Air Luxury Cinema is my Absolute FAVORITE movie theater ever, of all the theaters I've visited Bel Air thus far has been my favorite... I call it there's No place like home????????????I've been going there for 30plus years
Quiet and nice. Only a small amount of patrons. Spider man was good too.
The owner responds though to these reviews. Naw I'm good lmao.