Reviews of SilverCity Richmond Hill Cinemas (Movie Theater)

8725 Yonge St, Richmond Hill, ON L4C 6Z1, Canada

Average Rating:

DESCRIPTION

You will see the feddbacks of people like you who are purchasing the products and services of SilverCity Richmond Hill Cinemas (Movie Theater) around Niagara-on-the-Lake area (Canada).

Now this firm gets a rating of 4.2 out of 5 and that rating is based on 127 reviews.

As you can read, it has an average rating is high, and it's based on a high number of reviews, so we can conclude that the evaluation is very faithful. If many people have bothered to leave their score when they are satisfied, is that it works.

You know that we do not usually bother to put opinions when they are correct and we usually do it only if we have had a problem or issue...

This Movie Theater belongs to the category of Movie theater.

Where is SilverCity Richmond Hill Cinemas?

REVIEWS OF SilverCity Richmond Hill Cinemas IN Niagara-on-the-Lake

Jessica Wu

It's a close theatre to my place. Big space, number of restaurants nearby to the area (Kelsey's often has dinner + movie deals). Comfortable seating, and Cineplex never disappoints with service and quality.

Ionut Anghelache

I like this cinema. Great maintained, great vibes. The rooms are big, clean. There's plenty of room. I like the fact that many of the movies require seats which is nice. I don't need to wait like barbaric in a line and play catch if you can. Also many times when cinema are so crowded due to a new movie this one most of the time some free spot. So give a shoot.

Iris Iri

Update: when the theatres say explicitly no eating and drinking, how do you enforce this? I was watching Spiderman No Way Home and the family of 4 sitting on Row G seats 13, 14, 15, 16 in Auditorium 2 on December 28 at 12PM were EATING chips and crunched really really loud at the most quietest scenes of the movie. My friend and I told them off and they continued to crunch on the chips quietly for the rest of the movie. When the show ended you can see that the kids brought BACKPACKS filled with food. If anyone was in this showtime monitor yourselves for symptoms!! Cineplex please enforce this!

Brandon Orr

Just your typical movie theatre. Cleanliness is up to standards and the staff are fine. Movie selection is decent. It's just straight up average. Parking is also a zoo here during peak hours.

Jer S

It's time that Cineplex upgraded their cinemas to the degree that Imagine Theatres have done with full size, automated reclining lazyboy type leather seats. I find Cineplex VERY pricey for the experience. 3 tickets 2 snacks and a couple of drinks $71.00. Close to $25 each for average seating....excellent sound and good screen size.

John Y

Take advantage of Tuesday cheap movie ticket prices. Soda/ popcorn more than the ticket price

Jolisha Clinton

ok well let me start by saying this place is a joke! I have attempted to see four different movies and EVERY time there is always these stupid SEAT HOLDER!!!!!! I mean at least 5 of them I get if your holding 1-2 seats but 5!!! is ridiculous the only this that's good about this place is that they will refund you your money. so if you want to feel like your in Kindergarten then this is the place to be they will give you a great lecture on how to be the greatest of all time seat holder!

Rolex Cheung

Great place for movies, large screens and comfy seats. Food selection are good, and customer service wasn't bad.

Laleh Ahmady

I had a memorable experience which I loved. Nothing especial comes to mind about the place, service or staff. It was just lovey to be there with members of my family I hadn’t seen for a while.

RUSSELL HENNINGER SR

Saw Alpha movie and had a great experience. Staff super friendly and courteous, theater was clean and smelled good.

Rocky Man

Awesome theatre, one of the better ones uptown until the Markham one opened up. Was my goto theatre. Lots of cinemas and overload of parking spaces, there are additional parking spaces by the viva stops. Tons of mobile machines with nice stairwell up to the entrance. Big concession stand in the middle along with additional food at the back. Also a small arcade in the foyer. I believe there is also a party room for kids.

Mr Disco

Decent theater but the popcorn is very expensive and low quality. Their light control is horrendous - lights will remain on during end scenes of Marvel movies as one example

Lori F

Parking can be a little hard to find during peak times but the theatre is always clean and the staff are attentive at the self serve booths.

ty merrell

SilverCity Richmond Hill is a huge and amazing movie theater. It's got helpful staff, comfy seats, cool interior, an arcade, clean and spacious auditoriums... Oh boy. I can't list anymore, there's too many good stuff to enjoy.

Frederick Yu

8Aug2021 Came here for a show at 12:30pm. It is like a ghost town. Maybe is too early? It is dead even at 3:00pm when we leave. You can select your own seat when you purchase your tickets online. After you select your seat(s)., All the seats around you become unavailable. This is a very nice feature for social distancing. They check your tickets when you enter the front entrance, if you haven't purchase your tickets yet, they will direct you to the counter. They have hand sanitizer dispenser but the one I try to use is empty. Overall I felt safe because is not crowded.

Pat Ko

DBox seats for the right movie. DBox is active only when you pay for the seat so look for the lighted square for your seat. Row numbers and seat numbers were hard to find though so have an idea of where your seat is located before heading there.

Conway Chan

Have not been here for a few years Everything is in great shape. Enjoy the clean auditorium with the kids. Not as busy as downtown Markham s movie theatre.

ApplesSauce

The concession stand line was pretty short and we got our food quickly without much wait. The drink line was longer but we ended up in the movie theater with time to spare and great seats. Over all pretty good experience, I would have to say money well spent.

Dakota Nieto

Very clean. Staff are very friendly and willing to offer a helping hand. Have been to this movie theater many times and time I go is a pleasant experience.

Suzanne Walker

Have been coming here ever since it opened, fabulous size screens, comfortable seats, friendly staff, reasonable snacks/ popcorn, great for hugging and kissing.

Penny M

The guy in front of me kept leaning back his seat into my knees & I have short legs. The seats are not recliners. People she not be doing that. Of course as usual the snacks are too expensive.

Jenn Yung

I come here all the time to see movies. You can use the self-serving kiosks to avoid waiting in line to buy tickets. Also, the seats are comfortable and spacious. It can be a bit annoying when cars are idling on the side though. Watch out for them - some drivers don't check their blindspot.

Sitaram Goli

DBOX experience was good...picked center seat. Good that Cinemax is keeping movies separate from shopping....but that looks to be a problem as well. I came in at 3 PM to walk around before 4pm show....but there is nothing except some small games. Point is, there is nothing for me to come in early or stay behind....come on time watch movie and leave. I think something cane be done to keep your visitors for some more time...and they might watch another movie :)

Tyler Mann

Ive been seeing movies here for years. Even though the arcade has diminished, the screens are always great, and its easy to pop in and watch a move on a weekday when its not busy.

Neil Patel

This theatre is amazing. It has everything exept for imax and vip seating. The screens are large and overall a large theatre. They have dbox, avx 3d Dolby Atmos. I find that vip is a waste of money and there is no point of imax when there is avx Dolby atmos on a large screen. The food is expensive. Vip is mostly if you are hungry and want to watch a movie. Not many theatres provide Dolby Atmos. I recommend watching in avx 3d Dolby Atmos. You can also get dbox in the same format but you should only get it if you are using scene points. Dbox is not as great as it seems. I recommend trying dbox once using scene points. Other than that, watch everything in Dolby Atmos.

Melanius McBain

Love their screen size n sound

Steven Weber

Ample parking, has the cool drink machines, friendly staff, nice interior. My go to cinema, right down the street from me. Can never go wrong with it.

Kiru Sentha

Decent accommodations. Good theatre, friendly staff. Wish drinks re-fills were free, but I'm just cheap xP.

manu varghese

Very professional staffs especially the manager

Alik Volkov

Enormous theatre with very good quality. Tickets are a little too expensive, about fifteen dollars, and the food is very overpriced too, but maybe the movies make up for it. It's good, but Imagine Cinemas has it better in my opinion.

Dash Ilmi

ALL these local theatres need to copy Calgary and put in new seating that reclines with your feet up and chairs that DON'T SQUEAK THROUGHOUT THE ENTIRE MOVIE!!!!! How does Cineplex expect to stay in business??

Leanne Lao

Comfy seats and very nice staffs???????? gonna miss this place.

Luis Espinosa

Okay movie theatre. Nothing special. Yesterday the seats were the dirtiest I've ever witnessed at a theater. Popcorn and liquids on at least the first 10 seats we went to. Not to mention that when we visited there a couple months ago and went for the late night show and were locked out! We were running a bit late and the movie had just started like 5 minutes before. Once we arrived all the doors were locked. I was left outside with my girlfriend trying to get the attention of any of the workers inside. They just stood there. Talking. While we were outside missing our movie. Best of all once we got in, they took another extra 5 minutes because they needed their scanner to reboot. I had the tickets on my phone. They saw the tickets. You already made me have to wait. The least you could do is trust your patrons. Especially in a circumstance like that. Won't be going back, especially after the dirty theatre.

Verantidux

The staff is very friendly, and very racially diverse. I like the fact that the managers always try to resolve issues peacefully and they're very dedicated to ensure customers have a positive EXPERIENCE.

Abdul Bari Banil T

Should improve the seats.

Song Fong

It's a good burger place. A small mama shop, very friendly staffs, in a small cottage country. If you're in the area, you should try it. Price is right, huge fries portion, fresh grill burger.

Zaid Bakose

One of my favorite theatre! Very easy to access, lots of parking spots, very clean and they are doing new renovation !! Always been a home for me to watch a movie lol

Daniel S.

Amazing! Now it's possible to skip the lines for printing the tickets and go directly to the live to enter the room with your phone on hands. Such an improvement!

Audrey Philip

Great place to enjoy a movie and chill over coffee or burger! Yummy snacks. A bit pricey but for special features you may want to splurge a bit.

Nero T

Usually chaotic because of the crowds of people. It's often difficult to find parking and make your way to the theatre, but the theatres are nice and clean. They have Imax here

Mariia Voitovych

I really like this place! Great location Always helpful staff. The most amazing is an opportunity to watch Russian movies being so far from home. Thank you for that!

Nikki Man

Classic movie theatre that's existed for many years. The best thing about this place is the space - the parking lot and inside the building are both huge. The building is aging, though, and you can tell by the facilities inside that there's been a lot of wear and tear. You can't really compare this movie theatre to the newer ones, like Markham VIP. The seats are a little squishy and the screen sizes seem to be a bit smaller than other theatres, too. With the COVID protocols, there are staff checking for vaccinations before you enter the premises.

Shj Y

It's a good place to watch a movie. They have food court and gaming place you can play with kids while waiting for the show. You can buy tickets online and pick up at kiosks machine avoiding waiting in line.

jenny chau

Hugh theatre at Richmond Hill! Lots of people during weekends, better buy tickets online to avoid the line up! I went there last week at Aud 1, the seat was very sticky seems like someone spill the soft drinks, lots of popcorn on floor! Don't know if there's any clean up in between movie!

Sandra Peers

Very popular place, great selection of snacks. Some food offered but wish they had more selection. Old seats in theatres, hope they update with recliners in some theatres.

Joannah Cheung

Not as crowded as the markham theatre... and they did some renovations so it looks way nicer than before.. definitely worth driving a little bit further to have less people in the theatre

Andrey Glyatsevich

Dbox seats are too low for tall people

Mark Oliver

They check COVID vaccines BY HAND! (not a scanner). Come on Cineplex, get with it and make the line move faster!

Alex Noudelman

I really enjoy watching movies here. I particularly like the how friendly the staff are. They are very honest and know how to explain the differences in film experiences in everyday language. However, I do wish that they cleaned the cinemas in between movies. I had a hard time finding a clean seat without debris. Recommendation: Do not get box seats. It's not worth the extra money. The seats in the theatre already recline. You are watching the same movie as everyone else. Your seats are just centrally located and better cushioned.

Ashutosh Kar

It's the Richmond Hill terminal with convenient connectivity of bus from all sides. Cinema experience is nice, watched avengers end game in 3D, sound and picture is nice, food varieties also available in reasonable price.

Simon Liu

Great location and very straightforward service/movie viewing experience. There were several times where a specific movie (even new ones) weren't playing in other theatres but were always available at this one so that's a big plus.

Tanush Rathi

Nice movie theater checks for vaccination

Sakina Merchant

Went to the last Tuesday viewing of Ant Man and The Wasp. It was amazing. We, my brothers and I, were pretty early but it ended up being just us with like 6 others in the entire theatre. The seats were comfy as usual and the staff is veryy friendly. The movie was AWESOMEEEEEEE!!!

aning2K

Theater was nice with terrific picture and atmos sound. Restroom was disgusting and stunk of urine. To management - keep the urinals clean along with the floor beneath it.

mehdi bharwani

Great cinema, I really enjoyed the movie. They have adjusted well to post-pandemic life. Masks are mandatory in common areas, with the exception of while eating or drinking. When I went in over the past summer, there was social distancing in place, which felt terrific having a bubble around you during the opening night of a movie. Ultra AVX sounds and looks great as ever, and the popcorn while overpriced, is great.

Black & Melo

Over priced movie tickets food and drinks plus its all computerized check in and you cant even refill you 7 dollar drink? Most video games were broke and the manager didnt seem to care and gives you a couple coins to get you away from tring to have a pleasant time.. im just gonna wait for the movie to come on video for now on or even buy a bootleg copy.. richmondhill theatre was the worst ive been to by far... DONT GO THERE IF U CAN HELP IT!!

Nara

This have been my go to cinema in the past 3 years. I'm giving it a 2 star as my last experience was very bad. because they sell tickets for an auditorium with broken heating. It was freezing cold inside, it was practically like sitting outside at 4 degrees. They simply apologized and said they would have given me a refund if I had complaint at the first 30 minutes of the movie! Why do you sell tickets when you know there's a problem? I'm so disappointed, won't be coming here for a foreseeable future

Tyler H

Went to a movie on Tuesday February 20th with a packed cinema. There was no audio for the previews so I got up and asked someone to fix it. After that, Timeplay couldn't handle the number of people in the theater so only 4-8 people were able to play instead of the 20 or 30 people frustratedly tapping at their phone and cursing the Wi-Fi and the Timeplay app. Attention to detail is important to keep customers coming back.

Ashley Kushnir

Great place to come and watch movies. Clean washrooms. Went on a sunday night and the place was empty, which was nice. There was no lines. Come on a Friday/Saturday night theres lots of lines so make sure to buy tickets ahead of time or give yourself extra time to get tickets and stand in line to get food and drinks. The price for food and drinks are expensive but that's the same throughout all silvercities

Nette Ghod

We went within the 1st week after it reopened during Covid 19. We were greeted by the staff who was courteous in explaining the rules. Only very limited sitting was allowed. Our experience was nothing extra ordinary but the place deserves the stars due to the efforts they have put out there.

Will Song

A very different experience from Cineplex theatres. Usually I think this place is less crowded unless there's a movie like Endgame that comes out. Parking is also easier to find than most theatres.

Rizvan Sarwar

Love the DBox song but too bad they can't recline. Big screen with great sound .. can a little chilly inside though so bring a light sweater for yourself or young ones.

Harsh Damani

Went to see Avengers end game..really poor ventatilation. The theatre was very warm. Also way too many commercials (vs. Trailers) before the movie started. Would have been nice that they turned the lights off during the trailers.

John Doe

Closest best movie theatre, but it can get quite busy and there always seems to be no parking at peak times. Service is great, but the food is very expensive, obviously, at a movie theatre. Theatres are pretty clean even from the animals (people) who go in there and just throw trash and popcorn everywhere. Feel kind of bad for the poor kids who have to clean that up. Tuesdays are half price, so thats pretty good. Bus station nearby, if you don't have a ride home.

Goutham Rangarajan

Perfect place for your weekend movie. Easy to access by transit and by car.

Ser Moomba

Paid $45 "for two seats that shook a vibrated with some of the action, my girl simply turned that off and I stubbornly enjoyed being treated like a James Bond-style martini to the end... In a word, it was a tiring experience.

Nancy S

theatre was very cold... had to keep my winter jacket on for the entire movie. when asked staff to check the heating, I was told that there is nothing they can do. I should just call the customer care line... REALLY?

Mehdi Miladi

Great location, enough parking lots, clean entrance, good theatres and nice staff.

Eric C (Erock)

Been coming here for many years, never had an issue. Good place to hang out and watch movies. Only problem is lack of parking.

Rula B. Morcos

I always enjoy myself here. They usually have good choices and different types of theatre experiences. The customer service is great. There was a lady tonight with long medium brown hair, who seemed to be the manager, who was very helpful and friendly tonight. The location is excellent. The parking is free.

Alison Kan

Nice theaters, comfortable seating, good food selection.

Jenny Camble

Huge Cineplex theatre, conveniently located near Yonge st and Hwy 7, ample parking space, Richmond Hill Centre terminal and GO station right next door, not too busy during the weekends, fast checkout.

barbanium

Good place to watch movies

Jay D

Love this theatre. Of course if busy parking is rough. Free drink refills and great variety! I was shocked at how clean the washrooms were!! Was in Colusses the night before and after the movie the washrooms were a lake of piss!! Health should shut Colusses down!!

Garry Donnelly

Theatre property is packed with the local inhabitants. Condos abound. This Hwy 7 & Young St area is heavily populated, which means a jammed limited parking lot & theatre lobby. Very tight small parking lot which is not uncommon to watch people actually fight over spots. Extremely busy theatre, long line ups to buy tickets, lines for particular shows and the same for food. Recommend arriving early or find another less busy location. The staff do there best to manage the crowds.

NoteSens

Arcade is lacking, I think they need a bar like the Newmarket location. Wish they had VIP movies.. but it's still one of the better theaters around

Joe C

It's old and seats aren't very comfortable. I tried a few seats and they are sort of broken where it doesn't really tilt backward. So you are pretty much sit straight up. One strip of the floor was gone so your feet was resting on a narrow strip of floor. I can't believe the management didn't notice. Overall poorly managed. I would have chosen any other Cineplex theatres over this one. Not like they charge less for the same movie.

Dirk DeSouza

I'm not sure who reads these or whether it's worth writing to you. I will endeavour to get some results here and will post on google as well. Am sure in this day and age negative electronic publicity is never a good thing. I came in to watch finding dory the Disney release on its first day. I brought my 4yr old with me and his excitement could hardly be contained. We bought tickets and concessions as usual. We went in and during the course of the movie, my sons drink was consumed. Concerned about leaving him by himself, I didn't want to leave. However he wanted a drink and asked me "please papa can I have another drink, I'll be good I promise". With that I figured if I rush out refill and come back all will be ok. I rushed out and ran to the refill station. Upon getting there a "manager" Fatima informed me that I could not do that as there is no refills. She stated I had to stand in line and buy another drink. It's not the point of purchasing a drink. It's the fact that I've left my 4 year old in the theatre alone. I would imagine explaining the situation the "manager", she would have provided a solution that would not entail me abandoning my 4 year old for a longer period of time. Be that as it may, I'm in the service industry and run retail stores which staff over 80+ employees and I would never stand for a customer being treated that way. Especially knowing that there was a 4year old alone in this day and age. Thank you silver city Richmond Hill, and really appreciate you ruining a Father's Day evening out with my son.

Jasmine Tsang

Big theater but the seats are horrible! They actually lean forward so you spend most of the time exerting energy to push the seat back instead of enjoying the movie.

Sam Tse

Went to watch a movie during the weekend . Thought Cineplex would have some precautionary measures implemented to protect the audiences. Surprisingly none!!! People were sitting anywhere they wanted even in the blocked zones. There were no social distancing (2m). Some people even didn’t wear masks at all. Ironically, during the pre show, there were a few videos reminding people to wear masks and stay distant from others. Plus, staffs there only checked tickets and did nothing else. Very disappointing!! Cineplex, if you want to contribute the 4th wave, keep doing what you are doing. I personally will not come to theaters again before the pandemic is gone.

John Elias How (JohnEBH)

Ordered tickets online and printed it ourselves. Plaza is busy, but people are always coming and going so it didn't take too long to find a parking spot. Provided tickets for entry and got in without problems.

Anisha

Great theatre. I don't find it to be over crowded, unless a new big movie is coming out. Parking can get crowded, but I have never not found a spot. Montana's and Kelsey's are in the same plaza making dinner and a movie very convenient.

Behnam Kay

Manager if these place is sucks My friend left my ticket at the door But he didn’t let me go inside and pushed me to buy ticket again!!! ????

Syed Ahmed

Nice family entertainment place for movies and arcade games, fun for everyone.

LC Thurston

Great theatre. Lots of screens for a wide selection of films, the staff work pretty hard and are friendly. It is pretty busy on the weekends and the parking goes quickly but they are good at managing the people once inside. Never had an issue with film quality.

Fed Eps

Usually features the biggest blockbusters. each movie offers multiple show times to fit your schedule. The arcade has been renovated and they now offer more food options.

snap zep

Extremely rude staff and uncomfortable seats. No social distancing followed during Covid while seating guests.

Stuart Waller

Excellent & modern theater, with the latest offerings, such as AVX & motion seats. Motion seats are worth a go once or twice, but more of a gimmick. Can safely pass on the extra without missing out. As with all theaters, the food is over priced, but typically good. Overall it's a rather clean theater, I've been to worse, you'll get the typical sticky floors, especial if you're at a late screening. There seats are very comfortable and recline, which is very relaxing.

Tyler King

This is the better option in Richmond Hill if you're looking for a movie night out. Pros: Multiple show times. Large auditoriums. Comfortable seating. Multiple restaurants in the immediate region. Cons: Due for a facelift. Hot food selection is poor and overpriced. Eat before or plan dinner locally after the show and you'll have a great time out.

Jaclyn Mistry

Nice big cinema, plenty of theatres. Love the concession stand layout, just one big circle in the middle. Staff is very friendly

James Leung

One of the larger cinemas in Richmond Hill, it has everything you expect of a cinema: supersized drinks at astronomical prices, and movies. You get what you expect, and I've never had a bad experience so far.

Karyn Elliot

On Thursday July 5th, I went to see the premier of Ant-Man and the Wasp in Ultra AVX and Dbox with six of my friends. We were crazy stoked to see the film, but unfortunately the sound cut out almost immediately. Many other movie-goers went to mention the audio issue to the staff and had asked to restart the film (though it was the beginning of the movie, quite a bit of plot was built in these silent moments). Instead of restarting the movie, they just continued it, even after they stated that they would. Though this was frustrating we decided to talk to Guest Services before we left to see what happened. Instead of issuing an apology they just gave us excuses and a phone number where we could lodge our complaints. I understand that issues do occur and have seen my fair share of them, but usually by way of an apology the cinema would issue a voucher to the audience or offer a refund. In this case the Guest Service staff stated that they would not be offering anything as it was not their fault. The lack of empathy from staff and incredible disregard for responsibility has me quite shocked. The people that they are ignoring are fans of a franchise that they have been patiently waiting for. That they counted down the days to buy tickets, PREMIUM tickets, I might add, in DBOX seats, who come in droves with their friends to watch and experience together. These are people that probably planned on coming back to watch the next films in the series, but I can safely say that I will definitely not be one of them. TL;DR The movie was great, or at least the parts that had sound. The Guest Service staff was not and I will not be back. Thanks!

Shayan Ahadi

I didnt really like to give one star but here I have a point. I left my sunglasses in one of theaters. I called after and they found it and they confirmed the Make, Brand, Color and shape of my sunglasses and then they told me that I can go and get it. When I went, there was nothing and they said maybe they made a mistake telling me that it was actually found. So? really?

Reza Abdollahi

One of the best movie theaters in North York

Lorne McAleer

I had a problem with my D-Box seat. During the movie it did not activate. When I spoke to someone at the desk they were very pleasant and accommodating. The manger was call and the issue delt with immediately. This was a very refreshing customer service experience.

Alexandra Horowitz

I went here to see a movie that wasnt playing at either of the theatres that I frequent, this was the closest theater that was showing Gretel and Hansel. When I was there I saw an ad for a movie that i haven't seen at either of the theaters I go to, so I may go back. I had a great time! I really like the chairs. They're comfier than at the theater I go to every week. They also have self serve soda which is nice, and paper straws (#Savetheturtles). All in all, I had fun, but I'm not going to make it a habit because the uber from my house to the theatre there is pretty expensive, more than twice what I spend on an uber when i go to my usual theater. Also, I know all the people at my usual theatre. It's like seeing a bunch of friends every Tuesday. Dont get me wrong, the people here are really nice too. It's just, everybody at my main theater knows my name. It just feels more like home. Also, it was still a Silvercity, so I was able to use the gift card that I got for Christmas. That was nice. So, in conclusion, I wouldnt go every Tuesday, but I will be doing this again.

Alex Roy

Good typical Cineplex theatre. We sat in the row behind the d-box (nice naming Cineplex...) and I kept seeing their heads move around in front of the screen because the d-box seats move and they are raised from the floor. So a note don't sit directly behind the d box.

Nick F

Been coming here for movies for years. The quality seem to have been falling short recently. They limit non-3D show times to the minimum so it inconveniences you to pay the premium price for the 3D/UAVX. And if you do not pay for the premium the audio quality is literally worse than my laptop speakers. They're just loud, that's it - they sound terrible.

Rachel R.

Never had any bad experiences at this location. The food service could be a bit faster, sometimes have to wait a while. Otherwise no major complaints, a great experience everytime!

Cassandra Romero

Parking is always impossible at this location. Most if the patrons drive way too fast and make it dangerous for others walking to their car. Bought advanced tickets but the one machine was out of service . Wish the theatre sets are comfy here

Usman Yousaf

Nice place but has no imax. On the plus side it is never crowded. Is a stone's throw away form a go station and Richmond hill main bus station.

Peter Chan

Less crowded ... People are behaving with the social distancing most of the time

Victor Pla

I like this location because is very easy to park, the quality of the movies is good and the cinema rooms are clean enough. In one hand, the personnel is very kind and always have an smile in their face. That's very important to feel comfortable as a customer. On the other hand, I disliked about the prices of the popcorn, sweets and beverage are so high. Note for SilverCity: In conclusion, I think it could be a good idea to reduce a little bit these prices to increase the consumption of those products. I saw a lot of people inside the movies without any food and drinks and that happen because the prices.

Edward Fine

if you want to go see a really good movie silver City is highly recommended by myself it's much better than watching it at home on your TV no matter how big your screen is it such a big screen there and of course they have snacks and you're sitting with other people and you can really feel the energy and excitement when you're watching a film there.

Wincy Sin

Large cinemas and some spacious seats, good food options and a decently sized lobby. Unfortunately, there's quite some wait time for food, sometimes the staff mistake you for "dumping and refilling" your drink, and looking for the manager isn't going to happen for your complaints to be heard. Come prepared with pre-purchased tickets to make your visit run smoothly. Show up at least 30min beforehand to secure a good spot on Tuesdays and opening night/Friday shows.

Sylvia Knafo

The lion king was amazing .the theater however need a litle lift. By cleaning more and offering more variety of healthy food .all there is to offer is total junk .so please for the summer make it right for the kids and also the adults.

Izzy Levy

This place has a really good selection of movies and pretty good times. This location also has the Coke wall machine where you can create your own 'custom' pop. On weekends and holidays it gets really busy and the lines can get quite long.

Sam Berns

Used to work here. The new coke machines are great, and refills are unmonitored. I refill 3 or 4 times. Sometimes I even bring a mug from home and just fill it. I brought my little cousins to see Zootopia but we ended up just filling a mini inflatable pool with a combination of over 100 coca cola beverages. All on refills. Very chill.

Tiffany Cho

No problems with: staff, cleanliness, and selection of movies and events (i.e. participates in community days and family days for free or discounted tickets for previously released films). Good selection of 3D, UltraAVX, D-box, and seat selection available for the latest hits. Missing VIP and IMAX. I've experienced a couple technical issues, audio or visual on separate occasions. They occurred and were resolved during previews after a few minutes.

Zephyra

This is our favourite theatre are number one go-to place. Always has a great selection of movies and never too full to find a seat

evy

TERRIBLE SERVICE : HERE'S WHY so my boyfriend and i went to go and watch a 10:25 movie. we ended up getting there at 11 (i know real late but life happens) and it was closed. we were tapping at the window, waving our hands, my boyfriend was even showing that we had the tickets on his phone but NONE of the employees even glanced at us. some did, but I assume the manager told them to ignore us because they acted like we weren't there. usually this wouldn't upset me bc i am a retail worker, i know how it is to let people in when it's closed but they didn't even try to look at us, especially one of the managers, just extremely unprofessional in my opinion. also because their company claims to always try to meet customers standards, yet we were ignored until another employee tapped on the glass and i had to ask her to tell them that we have tickets. once we got in, the manager still wanted to blame it on us because we were "15 minutes late" when it really would've been less if they didn't ignore us. not to mention their food from outtakes is always TRASH. if you wanna go to a good cineplex go to colossus (vaughan), queensway (etobicoke), or empress walk. even the names of these theatres are better. only thing they got going for them is the coke machines.

Lindsey W

Standard cinema set up as it's owned by one company. Maybe it's the time and the movie I chose to watch, line up before going into the auditorium and the staff scanning tickets was so unenthusiastic. The visuals and sound system are great as theatres should be. Nothing particularly spetacular about this theatre.

Olubunmi Odunowo Jones

Beautiful movie theatre, nice ambience, clean auditorium. Went to see Rebel Wilson and Anne Hathaway star as scam artists in the hilarious comedy 'Hustle'

David Gutnik

I hadn't been to a silvercity since imagine opened up. This is my first time in about a year and a half. Silvercity really needs to upgrade to keep up. Imagine it's just 10x more comfortable and half the price. Did you know it's $20 for popcorn and a drink??? Good bye silvercity, you had my childhood but I can't go here anymore.

Zhenhuan Huang

Love the pop machines there. You can make your drink from different flavors. They should install these machines in all of their locations

Hayton Stephen

Good movie. No treats allowed in theaters

Audrey Petes

Decent theatre with lots of parking nearby. Been going to the theatre since high school and honestly not much has changed since then except the food options! The theatres are typically clean and well maintained so no complaints!

Steve Caron (Huxley)

Thus is what we get for allowing Cineplex Odeon to monoplize movie theaters in Canada. Minus 1 star for not listing the prices of the food on their billboards at the concession stands. Does Cineplex really think hiding prices won't make the customer realize that they're being ripped off? $20 for a combo? Minus 2 stars for installing smaller seats in the basic theaters that are so uncomfortable that you're forced to pay 30-50% more for AVX or D Box seats, a scam at a smaller scale like the airlines. Considering that Cineplex Odeon is categorically a monopoly in Canada, it's tantamount to a crime the tatics that they're employing to milk the public of as much cash as possible.

Golubeva

Beautiful site. So many rooms inside. Different varieties of food like sandwiches popcorn icecream and beverages. Great sound and very big screen. But little space between seats.

J Peterkin

They never seem to be prepared for crowds on holidays. Empty cashes and lines out the door. Also they are not set up to take movie passes at the machine which is very annoying since the passes have a bar code. Worst of all they don't seem to appreciate loyal customers. I just got a refund for my concessions and left without seeing a movie that i drove 20 minutes for; it was that frustrating a customer service experience that I decided to speak with my wallet and just leave.

Anson He

Really spacious and roomy with normal cineplex snacks. Also has lots of theatre rooms, thus allowing more movies to be played at once. Nice place to meet your friends and watch a movie.

Joseph Aron

Decent Cinema. The one thing they changed is it became 95% Self Service there is only one cashier for cash transactions only. Everything else is now Self Serve. I'm wondering if this is because of the minimum wage hike? In any case I think if you have scene points it's actually worth it because I got a free movie from that. Other than that it's pretty much an average theater.

Mitchell Marino

I really enjoy the UltraAVX theatres offered at this location. For a slightly higher price ($16.99 vs. $14.99 for general admission), the UltraAVX theatres offer a larger screen, better image and sound quality, and reserved seating. For those who don’t know, UltraAVX (i.e. Ultra Audio Video Experience) is comparable to IMAX, although IMAX has a larger screen and better resolution. I personally prefer the cinema size and seating offered by UltraAVX theatres. This is definitely not the best movie theatre I have been to, but it is always a good time. Bonus points because it has a great location. The main downfall is that the main lobby is a tad unorganized compared to other theatres I have been to.

Tapan Gupta

Clean theatres. Covid protocols followed well.

Mastour

It’s not good, in winters so very cold inside and in summer very warm. I’m going with my firends another place

Jim Kang

Good cinema with tall back rocking chairs, big sound and curved screen on my visit in January 2019. Entrance lobby is huge, washroom wasn't dirty and the parking lot is big. The self service ticket machines work well and scanned my Scene card on my phone screen without a problem. Would watch a movie here anytime it was conveniently playing a movie I want to see.

Zackary Evans

I love the look and feel of Silvercity Richmond Hill and the theatre was really clean as well. I highly recommend this theatre if you were planning on watching one of your favorite movies at the cinemas.

Elizabeth Ferreira

Watched the Eternals tonight in IMAX..i think aud 14. It was freezing in the theatre! Was warmer outside...felt like -5 degrees. They should have advertised this today online prior to purchasing tickets. This is not the first time in a Cineplex where i needed to ask for a refund...not impressed.

Sheila Shahrokhi

This movie theater is well enough as it's pretty big in size (in terms of space and film screens) and also has a decent arcade. It can be difficult to find parking on the weekends as Silver City is the main theater in Richmond Hill for community members. Entrance of food the options are a little limited but there's frozen yogurt so I'm a happy camper

Cindy Su

Attendants didn't come to our aid until I was really frustrated with not being able to pick up my tickets through their mobile pick-up kiosk. One of us lined up to speak to an attendant over the counter when there were two attendants who were supposed to admit people into the theatre available to assist me when I tried both their kiosks across from the room. I walked right by them three times. Until my partner took my phone and tried then one of them helped him. Sure I may look upset but I wouldn't be as unhappy if they came to prevent me from trying to pick up tickets from a kiosk that was not in operation...Twice. Could have redirected me or even put up signs to specify even. Anything would have helped me from having the negative experience. Still will come back...

Camp Juku

A month ago I watched “Yesterday” Saturday late show and all the previews and TimePlay was without sound. About 50 people just ignored it. But once the movie started I went outside to get help. There were three workers at the entry just chatting. They got the sound going. Last night, I was watching “Judy”. Only 6 people in the theatre. The lights stayed on during the movie. No one budged and I was thinking, come on the lights will go off. After 20 minutes, I went out to tell the 4 workers, chatting at the front, that the lights were still on. Ridiculous, no wonder attendance is down. Get on the ball.

Missing Shibe (Anthony)

Went to see the sonic movie with a few friends and i have to say, I am very impressed. The bathrooms were clean, the visit to the concession stand was impressively quick. The arcade did leave a little bit to be desired as the games were mostly just competitive things to do with other people. All in all great place to see a movie.

Mike Deosaran

staff confrontationally approached me because of outside snacks; cursed me out when i wouldn't hand him a sealed bag a gummies I put away.

Kowsilia Umadas

Love this theatre. They offer more snacks than the other theaters I go to. Parking is usually available when you go.

Ejmin Balyans

A busy Theater. Friendly and helpful staff. There are some youngsters who cut the line and do silly stuff . at nights parking lot is busy and if the weather is foggy then all people go mad.

Rob Colatosti

Not bad place to go. Should have unlimited refills. Less a star because there were like 10 people behind the box office and one person serving behind the candy bar. Not very smart

Irfon-Kim Ahmad

Was very impressed with COVID safety procedures and efficiency despite added precautions.

Marla

Large cineplex location with loads of parking and super close to public transportation. Inside there is a regular concession stand in addition to an outtakes and a frozen yogurt place. There is also a mini arcade to play at if you’ve got some time before your movie. You can buy tickets from the kiosk or at the customer service desk. My only issue here is that they’ve blocked things off so you need to show your ticket to get in to the whole complex instead of the two sides of the theatre. This creates a long line up since they only have one person checking people in.

Name LastName (Flame)

It was good. I took the bus there after having bought tickets online, and I just walked into the theater, no hassle with anything. The one thing I didn't like was when I was buying the tickets, there was no verification. I just had to press 'Confirm' Overall pretty good.

clairesart page

i like this place, very small, has small selection of food if you want to eat something there but you can sit, there is a sitting area there, there are decorations on the ceiling, boats and air planes and those sorts of things, there is a …

Amtul H

I had so much fun watching the movie. It was a new experience but there were some things that I didn't like. First of all, the seats at the theatre were garbage. The seats were so narrow that if a person was slightly overweight, they would not be able to sit on those seats. I dont know how to explain it but when I sat on my seat, the lower back of the seat went down and because of that I spilt my drink all over my jacket. The drink holder could not hold the drink so I had to watch out as to not drop it the whole time during the movie. Also, even though I arrived early I couldn't take the seat that I wanted. Other than that, it was really fun to watch the movie with all those other people. The staff there were very nice and they helped me when I got lost and didn't know what to do. The popcorn and the drink that I had were about reasonable prices and very delicious. I would love to go there again but only if those ridiculous seats get changed. I may sound like I am complaining a lot but its only because I have been to other movie theaters that are much better than this one.

Lauren Sd

The movie my family and I went to see was amazing, we saw the invisible man and who ever hasn't seen it you have to see it. We saw it in AVX and it was the best experience for a horror movie I have ever had.

Hafsah Fowmy

Clean and organized theatre

Arun Singh Romi

Beautiful place. Great design. Lots of free parking.

Mario Lauande Lacroix

Excellent cinema, with a lot of space to park, clean rooms and great quality sound and images. Dbox is good for sci-fi films, but overpriced for regular ones. Ow, and use scene points for dbox!

Aras Bliss

I love this location for its convenience.. having both UltraAVX and iMax Digital + MY VERY Fav coke machines that allow you to mix your fav flavors. One thing they often miss though in quality is their popcorn (in particular dressings) i love those flavor powders and a lot of times they're out! Terrible performance by somebody in the chain of command not to replenish them quick enough. Washrooms are clean but it would have been better to have razor hand dryers or dyson as they're so much more sanitary and the ones they currently are using are pretty much air compressors which are nasty as they don't filter the dirty washroom air getting blown on your "clean" hands!

PycckueBnepeg

Good service, friendly staff. Unfortunately, even after opening up, there are no tables to sit at to eat. Very clean. A lot of different formats and theaters.

Michelle Chang

No fuss since it's just a theatre and not in a mall no need to fight for parking but why don't they open all the concession stalls?? These lines make us late for the movie

Michael PapaPodcasts

My go to theatre. It’s just like any other cineplex. I do love their 100+ drink choice machine. Parking can be an issue on opening weekends of a major blockbuster movie

Willie Chen

Last visited the IMAX and enjoyed the show. The theater has lots of parking and is kept clean and tidy. Pick whichever type of theater you want from normal to 3D AVX to IMAX and enjoy. We order our tickets on line through scene and get some points too. For IMAX we were able to reserve our seats.

S M

Great cinema. Always clean and fun but parking here on weekends is a nightmare! People argue and fight in the lot for the few open spaces. So if you come here get a ride or take the bus!

Bassem Bassiouny

Technology invested into creating amazing watching experiences: 5/5 stars. I would have no problem paying 20 dollars to watch a movie in crazy good quality. Food quality to price [Value] balance: 1/5 star. There's absolutely no need to be charging customers upwards of $10 (and I mean way upwards) for a pop and some popcorn that cost you next to nothing. For $10 I can get a full meal Sandwich, chips, and a drink from a fast-food restaurant. Get real.

Chris James

Used to work here as a teen. Still great

Tomasz Pasternak

The staff were meh, the popcorn wasn't salty or buttery, and the screens were tiny in comparison to other places. I don't think I would come back here again.

David S. Kwok

This theatre has been here for a while now and is a staple place to go to for movie gatherings. there are ample amount of auditoriums and a centralized food and beverage area. the only downside is that parking may be slightly harder especially with limited spaces to the amount of auditoriums there, and the Bus station doesn't really help ease traffic build-up

Natasha Fagin

Would be nice to upgrade the level of the seats...

Houtan Seirafian

Quite clean and nice atmosphere. Helpful staff.

Jessica Adams

We go here on a weekly basis, everything is upgraded and you will get a great experience. We have had some issues with young kids ruining the movies, but the managers are always attentive and compensate us

Some One

Nice theatre, food is better than other cineplexes, and they have come freestyle machines. They removed the props in the ceiling unfortunately. Also avx sucks compared to IMAX we all know that. Also fairly crowded but not that much. Recommended.

Samsung Denis

Top tier movie theater, one of the cleanest and efficient locations in the chain.

Jeff Rosen

Theatre getting a bit dated but still a good local place to see movies. Food selection is terrible though, pushing all the processed foods, nothing low calorie or healthy alternatives. GET WITH THE TIMES FOLKS!

Ali Sanat

The legroom for the seats are a bit snug and the qeues at both conventional and electeronic ticket dispensaries leave much to be desired, but as the theaters go it has decent quality all around

Cysd5b

Was 5 mins late for the movie ended up locked out and stay in cold for more than 10 mins. They saw us at the first time but ignored on purpose. Should be better than this. Need more friendly staff.

Jacqueline Flores

Pretty clean and not too crowded. The signage is a bit confusing and organization of the central space seems like they’re in the middle of moving things around.

nika gurov

Great place to watch a movie, always clean, barely any line up, fast food service. Too bad there is no more yogen Fruz

Jeff Overall

I haven't been here in a few years and it is astonishing to see how many inexperienced staff with little or no social skills now work here. Restrooms were messy, no free refills at the concession stands and the popcorn was stale. Watched a Real 3D AVX screening and it was blurry. Overall a poor substitute for staying home and watching a movie on your 4K TV.

A S

9/10 of my visits here are for popcorn only. $8 for a large is unreasonable but it's the only game in town for legitimate "movie theatre popcorn". Movies these days are not what they used to be despite the exponential growth of CGI. I recommend lowering the price of the popcorn.. This strategy may slow the death of cinemas. It's the popcorn that will lure customers. Not the movies. We can watch movies at home for basically free. On a couch. With appropriate volume. And our cell phones open. But not the popcorn. You still have that. UPDATE: because of covid, it looks like the popcorn is the ONLY thing keeping them in business. You're welcome!

David Amirian

It's a movie theater what more do you need. Popcorn and a movie! Expensive like crazy don't know how far there going to go with all these Android boxes coming out. But, being around your friends or a stranger it is nice to watch a movie where others around you are enjoying and laughing at the scene you are enjoying as well.

Ocha

Nice isolated movie theatre that isn't in a mall or other complex. Really stands out with its bright lights during nighttime. The inside is pretty cool with a circular food/popcorn station and coke remix machines are present on site. As for the auditoriums, they are clean and fairly spacious so no complaints there.

Andrew Hahm

I have been going to this theater since 2000. It has pretty decent movie choices most of the time and seats are comfy and spacious. Once in a while parking gets a bit crowded during weekend afternoon but usually it is more than adequate during weekdays. I think is one of the best theater for movie goers with cars for its location and convenience.

Pavel Malishevski

Make sure that you have a credit card, or a SCENE cars that was used to purchase your movie tickets. Kiosks do not accept other options to print them. Incorrect set up of a 3D movie in the last visit, we had to walk out and ask crew to adjust it, which they promptly did, but shortly after rewound it to the beginning, for a "complete movie with a 3D experience". D-BOX chairs and its premium surcharge can be safely skipped, as they don't add too much for experience and would be more suitable with the gaming industry. Designers were smart to add three levels of the chair movement intensity and an option to turn it off completely.

Sazan Bimo

Horrible. I have stopped watching cable TV because of commercials and after a while decided to go for the big screen. Arrived at the movie earlier and was reminded of the terrible drill of terrible drill of commercials. I am not aware who makes these decisions but after about half an hour of nonsense another set of commercials started bringing me close to think if leaving the theatre. The movie started almost half an our later than advertised and was beautiful. The green book was well made and worth the torture of previous commercials.

Katy Abrams

It has definitely upgraded in the last 4 years! The theaters are small and very crowded. They dont have the select your own seats yet. Other than that it was good

Event Certificate

Love this theatre because of the location. The food services could be improved. Would not recommend anything beyond the popcorn, pop and candy.

Irene Issaev

It's across the street from my house - no wonder I love it ???? but it's a nice theater regardless: many screens, food and drinks, clean and sufficient.

Marni

Tickets are expensive but the seats are good and there's plenty if showtimes available. Self-serve kiosks are now at the old service desk, which has one station left for in-person cash transactions.

Carrie Hart

Wasn't aware you had to choose your seats for movies now. I prefer to go and find something when I get there. Kiosk did not print tickets at time of purchase and had to wait in line anyway.

Joy Lampert

Good recommendation for the move. The sound was so loud when trying to hear the choices of drinks and popcorn it was awful when I asked for butter on the popcorn I was told that was extra cost! I said you didn't mention that and his reply was you didn't ask! Then I proceeded to the point where you get your ticket checked. The person was so busy talking to another employee that she told me the theater was down the hall on the right. Wrong it was down the hall on the left. I am not impressed with Silver City Theaters will take my business elsewhere in future.

Mandilicous

Please feel free to follow me on IG Mandilicous for food and lifestyle posts

Oreius

Decent place to see a movie. But man their theaters are super cold ! I needed a blanket lol

Hailey Batchelor

Beautiful theatre and has self-serve customizable soft drinks which I loved. Vanilla sprite is the best treat ever.

Nikki Hazes

I always go here with my family! 100% recommend this place, staff is so friendly! The movies are amazing. The only complaint I have is that this place should have VIP already!!!!!

oscar loor

Nice and clean ???? I had a good time at movie theater ????

Don Natch

This location is very close to some solid dining locations. On the off times that we do not come here for a movie we make a special trek just for the Dippin’ Dots which the kids love! This is a good movie location and is a tidy facility!

Sia Nomigolzar

Usually pretty clean, food and popcorn options are good. I do enjoy going here though as the atmosphere is fun

Alex Leon

Absolutly terrible staff and management. After I paid $33 for just 2 tickets and another $12 for popcorn and a drink, they didn't even let me refill my drink. Disgusting how cheap this place can be, and they are literally just out for your money. The manager and workers are literally robots and puppets. I will never take my girl there ever again.

Neal Mortensen

Very safe. Social distancing in effect. Great experience. No reason not to go back to the theatre.

azhar

Went to get ???? instead of movie. The place was so quiet, few cars in parking. I feel sorry for the staff and movie goers and wish it send soon and life comes back to normal

Ecigs Can

Freezing cold theater and an unapologetic theater manager making excuses for their lack of management. Was told employees enter theater before movie starts. They did not. They also expect me to leave the theater and miss my movie to tell them it needs to be warmer. Everyone in the theater had winter jackets on.

Amy Dew

Will always love this theatre, the decor inside is amazing and the atmosphere is just perfect for movie goers. The arcade is a lot smaller than it used to be but still has some great selections. Outtakes food is awesome and the classic movie snacks are all great!

Joseph Rakita (Jirsan)

The theatre hasn't changed. Charging the same price for movies just out is the reason I've stopped going to theatres like cineplex. We only go to imagine theatres where comfort comes first. Imagine theatres charge less and the seats are more comfortable for someone over 6 feet tall.

Neil Ball

SilverCity compares well to other theatres in Richmond Hill, attracting lots of people on weekends and week nights. The movies playing can be found online so check that out before going, and the whole process will be quicker.

Build4U

No picture on previews, is good but 2nd movie with pictures. Its all automated so no one is assigned to ensure it is working. Poor management. Solid, standard theater, pretty clean but few staff members, "post" Covid, so i will give them a break

nick knickle

Great cineplex location free refills with the drink machine, big theather, many people, went with some friends had a good time

Vivek Sadasivan

Always have a good opinion for Cineplex. I felt nothing changed over there. Well they maintain there cleanliness and customer preferences well as always.

nasim seifi

We went Friday and it was so quiet.

Catherine Dove

The cash grab of big cinema is stealing the magic from the silver screen. A 30 minute barrage of ADVERTISEMENT yep ADVERTISEMENT ennerviates a person. We came to the movies to relax, unwind and get entangled with the stars ....

Christina Triolo

Everything about it is amazing. Great service, quite quick as well. Surround sound in theatres have improved significantly. Absolutely love it, I go more than 3 times a week.

Anthony

The movie theatre is very well armed with high quality 3D and Avx. I go there often and have not had a bad experience so far, I went for the movie Logan and everything was just perfect. Prices are just universal with cineplex, there are also a big selection of restaurants near by.

Incognito Tea

The place overall has a high standard, always clean, friendly and amazing food from out takes! Though sometimes the floors in the movie theaters can be a tiny bit slippery. HIGHLY recommended this place!

Jimmy Cheung

Came here for premiere night of Ant-Man and The Wasp, the sound cutout at the beginning of the movie and so I left my seat to speak with someone about fixing this. They informed me they would restart the movie. I walked back into the theatre and sat in my seat expecting the movie to restart from the beginning, this time with audio. It did not. I felt completely out of the movie the rest of the time as I spent a fair chunk of the beginning of the film waiting for it to restart. I obviously had to give up hope after a while. After the film, I came out to speak with guest services, they informed me they would not be issuing any refunds or even a voucher as apparently it was a weather issue. Silver City Richmond Hill is obviously not housed with actual cinema lovers. If they were, they would understand that on premiere night of all nights, the crowd is made up of FANS who have been waiting MONTHS to see this film. Not being able to deliver a quality cinema experience is one thing, not being able to make things right is insulting.

Manju Mohan

Dont feel soo comfortable with the seatings.

Bruce C

This is my go to place to watch movies. Been going since 1998. There is an arcade area for the kids to play, a sit down area to enjoy some munchies before the movie and a concession stand selling popcorn, drink and snacks.

Rick Cui

Good movie selection. The dbox experience was nice, and added an extra dimension to the movie. I was once scammed here, and that was a shame. I was buying popcorn, and I was offered to upgrade to a combo, which also included a candy. What I didn't know is that it also included 3000 scene points. My total went from 12 dollars to 25. I only found out after I paid, and when I asked for a refund, they said that they couldn't remove the scene points, so I couldn't get a refund. That had been my only issue with the theatre.

Abid Himani

Screen was damaged in auditorium 13 .. sound was also not good .. nachos were not crisp as if those were not fresh .. salsa was also off taste as if it was old

Jessica Caume

Been going here ever since I was a child. Large space with many options for what's playing, things to eat, and games to play. Nicely renovated with the new "self-serve" kiosks so no longer giant line ups. Only unfortunate thing is that it's so expensive.

Naomi Armitage

Yesterday was a convergence of events that made the experience mixed at best: Parking lot was jam packed, but turnover wasn't to bad. Just had to wait a bit and a spot opened up. Concession payment was cash only as their card payment system was down. This made seriously long lines as people hunted for cash or change, and many people don't carry cash anymore. On one side, 1 of 3 drink machines were down, one hijacked by four under 12 kids who kept fooling around, eventually spilling an entire large cup of fruit juice on the ground right in front of the machine. Staff were stressed. Movie went off without a hitch.

leanne n

great cinema, and food is great! i watched frozen 2 here before the pandemic.

Shneur Herman

We had a lovely time at the movies and were pleasantly surprised at the $5 tickets. The movie choices now are a nice mix of classic favorites and popular movies from earlier in the year. We felt confident as everything was sparkling clean and staff were super friendly. Theater was nicely spread out to give everyone plenty of space. We'll definitely be back soon

David Manukian

Okay theatre, although it was very difficult to find a seat even after coming 20 minutes early. Theatre is huge but almost always crowded. Tickets are more expensive than most places, and the refreshments don't have any refills. Washrooms were pretty dirty and the staff was okay. Overall place was clean and comfortable.

Hassan P

Been going here for over 10 years, never any issues. My one input would be to start upgrading or refinishing the chairs as some of them are starting to become squeeky and leather is really worn out

Payam Masjedi

My usual movie place. Great timing for movies, offers Starbucks coffee and very warm and fresh popcorn. Their cinema is very cozy and clean and it has Ultra3D as well.

Annie W

Nice place nice service. However, the film I watched was boring. IT chapter 2 is unfortunately not scary at all for me and my friend. My friend fell to sleep three times throughout the film...

sepand salimi

Very well managed during the covid restrictions. Happy to see people starts getting back to work.

Roshanak Mgh

I was so excited to go back to the theatre after a long wait of this pandemic but I am so sad to share it was a TERRIBLE experience. First of all when you are purchasing the ticket, they tell you it will be monitored and physical distancing will be maintained. Let me tell you that is a BIG lie!!! 4 teenagers were sitting right behind us of course with their feet up on the seat!!! and when I asked someone to help me she said you have to go to the manager... Long story short He was no help and I was very uncomfortable the entire time watching the movie cause they had their mask off. I believe #YorkRegion #PublicHealth should monitor this theatre more often since they are not following any guideline!!!!! wish I could give you 0 star

Subodh Thallada

Great theatre. Also a huge place. Greatly recommend getting dbox seats.

Sam Delavarkhan

No matter what This is my favourite place to watch movies from 2010 till future ????. Really can’t say any difference between here to other cineplexes except the location and I think it is the biggest one after imax.

Adnan Ali

10/10 points for access. But no IMAX there. Very few eating options nearby. Right at Richmond Hill Center Terminal. You will always find a parking spot here.

Chih Hao Chang

It's movie theater - buy tickets, watch movie... great. What I don't get is why put self serve drink machines and tell people no refills!!! With the cost of tickets and incredibly high cost of the snack combos, you'd think refills would be included! Instead, they put up signs saying "No Refills" and have someone police the machines. I'd rather drive further north to Rainbow cinemas - less crowded, free refills on large drink and large popcorn - no questions.

Michael Longo

Awesome movie theatre overall. Has billiards and ping pong tables as well as the traditional arcade. Movie seats are not very comfortable though.

Rizza Bagnol

It's a decent place, though the recent changes are a bit of a hinderence now. All of the digital kiosks where one would usually purchase tickets (rather than the front desk) have all been changed to pre-order ticket pick-up stations. (Though, to be fair, I haven't been to every SilverCity location so I don't know if this is a single occurence or a widespread one). The theatres themselves are all right, though some need a bit more cleaning (smells and the ever frequent sticky floor). Though, overall, it's not bad.

J.H.K

No food sale no good

Amika Hart

Smaller theatre, but they have a soda machine with a lot of different flavours ! Probably the best place to go if you’re looking for something small and not too crowded

Parsi T

Poor customer service from the staff. The theater seats are able to lean back but not if someone is sweating behind you, just like a plane... overall an okay place to go and watch a movie.

Somebody Unhappy

The place is okay we went last week and had a good time enjoying the movie, all was good but they need to top the popcorn to the point its filled up full in the bag!! I always need to mentiom it.. i think the Manager should do or say something to the staffs. Overall the movie theatre is not too bad..

Honest Dave

Nice big theatre with very limited parking. Don't come last minute because you will frustrate yourself trying to find parking

09 Cheetahman

Endgame was awesome and the chairs are very comfortable. With great movies, food and prices it gives a great experience without emptying your wallet.

Daniel Cohen

They make you sit and watch commercials (not movie trailers) for 20 minutes after the movie is supposed to start. Example: movie is supposed to start at 6, at 6:20 your movie starts. I didn't pay to watch commercials.

Mon B

Good theater overall. They usually have the best selection of movies compared to other nearby Cineplex cinemas, and will sometimes even have limited release movies. Only thing missing is an IMAX screen.

Carolyn Scott

Employee was rude. I lined up to get snacks , and the clerk had a problem with her register and told me to go to the other side. When I went to the other side , rude employee or manager told me to go the other side . I explained that there was a problem and I was told to come to this side , instead of offering to help she talked back to me and told me that I was wrong and that she knew what was going on . Next time I want to go to a movie I will save my money and stay at home ! Also annoyed at people using their mobiles and talking during the movie . A waste of money.

Eric McStravick

The ticket machines are something you don't see much of anymore out side of places like Dave & Busters. Other than that through, it's a pretty cookie-cutter theatre.

Sultan Ghaznawi

Thia used to be such q nice theatre. Today I took both my kids to watch an animated movie, arrived at the theater 2 hours in advance, purchased tickets and waited for doors to open. 30 min before show start we went to the hall and it was full except 2 rows were fully blocked off in the middle. There were so many people who were aold tickets but there were no seats for them. Upon inquiring, a very arrogant employee said those rows are booked for a birthday party and they have paid extra, you can get a refund. I suggested that overselling the theatre is not right and he asked me to not be rude with him. At this time, there was another gentleman with the suit on and I presumed he was the manager and he approached me and asked what the issue was. His employee said this is a rude customer and without hearing my side of the story this rookie looking manager (I think his name tag said Collin M.) said he can not allow rude behavior against his staff. This happened in front of at least 3 other families and my own wife and children. I feel this is a terrible management of an establishment where patrons pay to relax and be treated respectfully. I am an average theatre customer but I think my opinion has now changed and I will want to watch movies at home from now on, where I have total control of 5he movie, dont end up paying a bunch of arrogant overrated people and above all don't feel disrespected. Avoid this theatre if you can...

Udayaprasad Mundakkal Manoj Kumar

Very uncomfortable seats

L.A

This theatre is much better than others in York Region. They have at least updated their seats to the vinyl blue chairs that push back nicely and are much more sanitary than the cloth ones Newmarket and Aurora are still using. Theatre was clean. No complaints. It will be nice when York finally catches up with Durham and gets the new black recliners.

LiveItNexus

Good theatre, TERRIBLE MANAGER! GODFREY GODFREY GODFREY - LOOK OUT FOR THIS GUY! Asked for a refund for a movie half way through for simply terrible seating and being a terrible movie and completely wouldn't grant a refund! Had to argue 15 minutes and literally was so cheap that he couldn't give a refund. Shame on you... I've been going to Silvercity for a decade now and almost every SINGLE WEEK! This was one of the worst experiences in the theatres in my life. Geoffrey you really need to learn some customer relationship skills, maybe start back at McDonalds or something...

Hero Six

Big, clean, has a small arcade, standard concession stand, frozen yogurt area, self serve soft drink machine with the touch screen and multiple coke beverage flavors and refills. Only sad thing was my kid was waiting for Time Play but it never came on even though there was a count down.

John

Huge Cineplex theatre, conveniently located near Yonge st and Hwy 7, ample parking space, Richmond Hill Centre terminal and GO station right next door, not too busy during the weekends, fast checkout.

Jo kwon

Well i didnt know refill wasnt allowed lol. This lady was telling me i am not allowed to refill, what's the point of having fountain drink? I was thirsty after the movie so i tried to get somr ice tea and this lady said im not allowed to refills after the movie lol. They should post on wall saying no refills on their theatre.

Jacob Ortega

Overheard some employees saying they are not vaccinated, kinda made me uncomfortable and not sure if I am going to come again.

Jin Kisaragi

I went to endgame with my brother that day. I was so lost! Everything changed so much, but the manager on duty helped me through the process! She and her awesome team members got us our tickets and we were on our way to excitement! Thank you Cineplex Team! Will be coming again soon!

Cosimo

Very nice and clean. Staff is very helpful

Jonathan Welby

I went to see the Grinch with my family. Taylor was working the ticket stand and ripped my ticket so perfectly I decided to come on here to mention his name. His rippin was so crisspin he deserves employee of year!!!

Nathan Cantkier

Went to see Rampage here during the ice storm with my kid. Short of getting stuck in the parking lot on the way out, we had a great time. There was a power glitch due to the storm and the sound cut out twice during a late scene in the movie. Once for about 10 seconds and the second time for under 5 seconds, both within the same minute. I felt it was worth a complaint at the end and explained my small frustration to the manager on duty at the time, Geoffrey. He explained (and reminded me) that the glitch was due to the weather outside and clearly an act of G-d. I felt slightly embarrassed that I didn't connect the sound failure to the weather and although I retracted my complaint due to my realization that it was clearly not the theater's fault, Geoffrey still went ahead and offered compensation. This guy is a gem and his staff are awesome too! This isn't our first rodeo here either. We've been seeing movies here forever with great experience. We even had our son's Lego Ninjago Movie birthday party here back in October and were super satisfied by how far the management and staff went to make sure we were well taken care of. Will keep going back because of Geoffrey and his crew!

Jon Smith

Its good, prices are reasonable, however Ive been to a some other off brand theaters that were better (with recling seats). This one isnt bad though, you get enough leg room, movie quality is great, and easily visible. Movies start 15minutes late so you get enough time to find your seat.

Raj & Ambika Sircar

Toilets were a mess. Floors inside theater seemed sticky / grimy. From a design perspective cineplex may want to consider installing handrails or something to take support, along stairs leading up to the seats.

No Name

Front desk: friendly. Movie & seating: good. Theatre: clean and spacious. Food: terrible. Food service worker: terrible, the girl was rude... glaring at me (I noticed, family noticed) and then when we asked if she could layer the popcorn she responded.. “I guess.”.. then she charged us, gave us the drink cup, and I went to get the drink. My husband waited behind for the popcorn. He said that he didn’t think she layered it. I walked up and asked her if she layered it.. she responded, you didn’t ask for it to be layered.. to which I responded we did, to which she then responded back, “well I didn’t charge you.” And so, I showed her the recipe and her response was “oh.” Took the popcorn emptied it, layered it and handed It back to us. Not another word was exchanged and we went to watch our family movie.

Zain Ghazali

After years went to the cinema house and watched 007 in action.

Loris Cece

Good theatre, but I'm leaving a mixed review so I can offer this warning: DO NOT GET THE HOT DOGS AT OUTTAKES. Boiled, maybe microwaved. Especially avoid the chili cheese dog; the chili is borderline soup and they use the nacho cheese that's normally offered with the theatre chips. It results in a sad, revolting mess that self-destructs the moment you pick it up. All 3 elements of a chili cheese dog completely sabotaged.

Thomas Liu

Good covid restrictions and just as I remembered.

Sa Gr

Great theatre! I've been there for movies before. I was there recently for a corporate event. It was run very well. The theatres were clean and the service was almost invisible. Great place to visit.

hedi khansefid

So disappointed at my last experience there. We had to watch "Angel has fallen" at Auditorium 13 Once we search the auditorium number to play on Timeplay the number wasnt there so we couldn't play. When the ads started we realized a huge white circle "like damage or crash" on a big screen. First we thought its part of the ads but the circle lasted until the end of movie!! We could have saved the money and watched the movie at home later... Please fix the display or at least don't play any movie that auditorium until the display is fixed. I will give 5 stars to staff/parking space/food but 2 stars for the screen quality!

D D

Super expensive, pay to see movies and then they advertise to you for twenty mins.... Back to Netflix. Not the theater staff fault at all, they are nice enough. But not worth the money overall.

Sharon Vong

Always a fan of the theatre. Clean aisles and the staff are always helpful. I had DBOX tickets and the arm rest was broken. When I went to complain, they gave me free vouchers that work on DBOX and VIP. Always good service

Anton Van

Large theatre with a good selection of food options around it. This location shows all of the latest movies. The only issue that I have is the parking lot gets filled up really quickly and you have to sometimes park at another parking lot and walk/run over, so make sure you come early when going to this theatre!

Anna Dark

Horrible location. In case something that you paid extra for doesn't function, they expect you to miss parts of the movie you're watching the first time, find a staff member and fix your problem causeed by their failure immediately. Otherwise they won't refund it even tho you never got the services you purchased... But!!! They will offer you a popcorn coupon. So you'll buy another movie tickets. Looks like the place is about to close soon anyway. Thank God landmark exists!!!

Ryan L

Good location for giving free water cups that aren't terribly small. Mobile pickup kiosks should be more abundant, also everything is too expensive at the movies these days, but d box was fun!

Nancy Oliver

beautiful decorations. Very modern. They just switched new dbox seats which are rocked harder than the old ones which are awesome. New love.

H Reyes

Parking is so small considering its a really big cinema. I've been going around a long time just to find a spot. I noticed a lot of police going around which is good especially if youre doing a last full show. Cinema is clean.

Cathi

Large screen in the avx theater. I like they're 3d glasses. Guests for the most part are g respectable and keep their phone off during the show

Jenny

It was a great experience! We miss the cinemas a lot! We were so glad to be able to watch a movie in the cinema again after two years of the pandemic. The cinema here was clean and they followed the social distancing guidelines carefully. There were empty rows and seats to keep a good distance between each other. We were happy that they played Chinese movie here. We enjoyed the new Chinese movie “Raging Fire” very much.

Amanda C

Had freshly popped popcorn for infinity war. The place is generally good, best if you reserve seats. Only one machine for printing tickets prepurchased through the app.

Ryan Reeves

Still the bang for buck movie theatre to be at in Richmond Hill. They upgraded their seats and they are the most comfortable seats I've ever sat in in a theatre. This place is my number one choice simply because they have the things that theatres usually have, and while their screens are not as large as some of the other big names, they are suitable enough to have a good experience and it's reflected in the price. There are many food options within the plaza and those seats that are the best I've ever used in a theatre.

Nicole Carruthers

Saw the first 30 minutes of Avengers Endgame. Then the screen went out and no one came into the theatre to explain what's up and the audio continued which kinds ruined it. Went to get a refund and they kicked all the ppl who wanted refunds aside to continue selling tickets at the only regiester they had open. Ur poor staffing is not my problem. Serve the customers in the order they come up to the counter, not what's convenient to you're poorly run business. They gave out free passes before giving refunds. Neglected to fill out locations or expiry dates on the passes so we'll see if they even work. I would've prefered a refund so I wouldn't have to return, but they took up enough of my time. ????

martin shoosterman

Great movie theater experience! Plenty of self serve ticket booths, 2 online purchased ticket printing stations. They have 2 avx theaters, 1 of which has the D box moving seats which while are very expensive ($23.00 as of writing this review) They make any action movie more enjoyable. Food selection isn't great, but good for a movie theater, prices are over all expensive, but not ridiculous. All things considered its a fun movie going experience.

Johnny Zinardy

The theater is OK, staff seem to try to do their best. Had a couple of interactions with the managers on shift, which wasn't as pleasant as one would expect- they do have a bit of an attitude.

Arjpower

Very good

Rex Le

Good clean theatre. Layout is good. Never had any issues with this theatre. Popcorn usually good as well.

E M

Watched dune last night in Auditorium 2 in 3D. I had a regular seat (not DBOX) and it was dreadful. The seats were so low, my knees were so high (I’m 5’6) and you had to push so hard to lean back. Idk if all the auditoriums are like this but it’s dreadful how it’s set up. Everything else was fine but it ruined the movie experience. I had to put my feet against the the chair in front of me to recline comfortably instead of 90 degrees rigidly.

bogdan escobar

50% from the staff including the Manager they are very rude and lack of experience. I recommend to buy tickets online and don't interact with the Manager or some of the staff because might ruin your day

CC Ho

Plentiful parkings and good selection of movies, most of the time. Convenient location is a big plus; close to Hwy 7 & Yonge & 407, GO bus stops at Richmond Centre.

Edwin Chan

It's nice to be back in the theater watching a movie. The concession could have use a few more staff to ease the traffic on a Tuesday.

Norman Cheung

Parking here can be tough during peak times, seats are decent, but I hope they are contemplating a renewal soon. Bathrooms can be quite dirty. DBox is quite an interesting experience.

Austin He

Hot area.

Yi Zhu

This cinema needs to enforce something about general viewing behaviour. Constant kicking in the back of seat, playing with phone and chitchatting makes watching a movie impossible

Eric Adams

Amazing customer service at this location; movie in specific auditorium was cancelled but I did not receive any notification, was given a refund and a free tickets (more expensive than original tickets) to the next showing!

Ron

Great staff. Clean, spacious.

Amit Misra

Went there during an ice storm (Dec. 22, 2013) and got incredible service! Despite being so busy, everyone there was extremely nice and friendly. I've never seen such excellent service at a movie theatre.

Lorne Tarnow

The food concessions are very good with the popcorn tasting great. Lots of parking and plenty of seats available with many different movies playing. Something for all ages.

Claude Allard

A very convenient place to go see the movies. Lots of parking and many theaters. my only complaint were the 15 minutes of non-stop commercials before the previews even started.

Joshua Lee

They changed this theatre so much for the worse now. Zero leg room and the chairs are all super stiff. Can’t recline back whatsoever, it’s perfectly vertical if not clamps down on you a little. Spoke with the manager and she didn’t care. Imagine cinemas has been much better with the service

Alvenis Perez

Good place to share with the family and friends, good quality and super clean

Evelin Horovitz

Staff always very friendly and helpful.Clean and good snack option, as in Frozen yogurt and Starbucks coffee and tea. Theatres large and large screens. Comfortable chairs.Fun to go and see a movie there as there is a good atmosphere.Can get Scene points.A pleasure.

Sally Issa

I paid expensive ticket for a movie tonight. went inside the auditorium behind me sat 6 girls in their teen age kept talking loudly,putting their feet with shoes on my chair back and my kids' chairs too. I excused them once and they did it again I Went and talked to the staff that I felt humiliated and insulted some one putting their shoes at my head. And they were very loud I couldn't enjoy the movie. I was disappointed that nothing happened from the staff. No one came and talked to those girls. I didn't enjoy the movie and will never go to that cinema again.

Michael A

Parking is poor and the food concession is highly overpriced. Most times than not you have to find parking behind the movie theatre past the underpass in the parking lot adjacent to the police court room building. Once inside after your bike your greeted with a 10 dollar bag of popcorn and a 5 + dollar box of chocolates. What a nice well deserved treat. The seats however are decent and the theatre does have the moving chairs if you opt for that. This theatre does lack IMAX which is disappointing. Other than that arrive at least 30 min before to allot for parking time. Cheers.

Jamie C

Friendly staff, very clean. Lots of parking and nice to have a Kelsey's and a Montana's restaurant to choose from in the same lot if your feeling hungry before a show.

Casey Leung

Watch Captain Navel there in the regular screen theatre (5). I think the theatre seats are comfortable. With the seatings on a slope, the view is not going to be blocked by the person in front of you. However, I don't think it has the latest Dolby Atmos sound yet. And the projector gives a pretty dim picture. Dark scenes are....just dark. Too hard to make out all the shadow details. I have better looking pictures at home!

Armando Vasquez

Best place ever to watching movies ????

Bryan Singh (Therealbry)

Movie theatre parking lot is massive and has additional parking at the back. There are a lot of places around this theatre that you can check out and there is a bus terminal as well. Maybe a subway as well not sure. Arcade in the theatre and plenty of movies are playing here.

Armaan Ladha

Nice big movie theatre that has strict covid measures. Just wish seats were as comfortable as Cineplex.

Nate Hawkins

Forgot my wallet on vacation and they mailed it back to me at home in 2 days. Everything was there, spared me a lot of trouble. Thanks so much Fatima you're the best! Theatre was also quite clean and the movie was good.

Sahel Zreik

Great to come back to see movies how they're supposed to be seen!

Metro Farmer

Location is very good. The facility is kind of old but still clean. Seat is comfortable. Sound is good too.

Mo. karim

although i couldn't buy tickets online, it take no time to get my tickets at self service machine. great customer service and helpful staff.

Friendly Reviewer

Amazing customer service last night. The theaters AC was broke on a sold out movie. It was insanely hot. Manager began to hand out complimentary ticket vouchers for a free movie

Juno C

Seats very uncomfortable. Havnt been to this theatre for "cc" movies for a long time, most of the time I watch ultra AVX or DBox here. Today I went to cc of John Wick, the seats are sooooooo UNcomfortable, its leaning FORWARD in the normal state, you can lean back, but u have to try very hard to keep it that way if you are a normal figure person, now Im suffering from back pain...Next time I will just go to the Markham one, that one has better chairs.

Livio DC

All good but they need some healthy food options. Pricing is too high as well but all theatres are the same. Go on Tuesday's to at least save on ticket pricing.

Stuart Preston

Have youre proof and I'd Healthcare ready . Very clean

Koorosh Mirkhani

Worst cinema I have ever been since year 2000. Back seats are all 90 degrees and you have to constantly push with your foot or elbow to find yourself and your head a comfortable position. My hands and feet were all soar last night after a 90 minute movie. Very little space behind back of the seat means you will be constantly hitting another person's knee. Absolutely no bench or seating area in the front hall for people who are waiting for someone. As soon as you get into the front, you have to buy a ticket to even step-in. How come they are still in business is beyond me. Cineplex should close this location and open up a public washroom and you will be thanked more by people.

Siraj Ali

Nice and clean cenima...following COVID-19 precautions

Alton Chan

Recently I went to watch Fantastic Beasts: The Crimes Of Grindelwald, and it is on theatre number 2, the seats were small and very low. Me and my gf were not comfortable at all for the whole 2 hours movie. Those seats only good for kids. We were always went to this cinema before, and never has this kind of seats. Now, I won't go back this cinema at all. Totally waste my time and money.

Kevin A. (darkjedi)

Clean and following Covid procedures very well. Line up for food was fast. Good to be back in the theater again. Timepmay app didn't work which was disappointing but otherwise all was good.

Sabrina Rivera

Good food nice little gaming area for kids

Ty Villa

They have an area for arcade games. I guessed so you can spend more money while waiting for your show to start. You can buy your usual popcorn and pop in the center of the byilding. The seats in the theater are pretty comfortable. They can tilt back a little bit. Lots of parking available but it can get full when there's a popular movie showing.

Daina Patel

Washrooms were extremely filthy. Theatre was sooo hot inside. Literally felt like it was 30 degrees at one point. Extremely uncomfortable. I would never go back.

Benny Shilling

The prices have gone up exponentially in the last 5-7 years. The quality if the cinema experience has not. Silvercity concession stand will cost you more than a ticket to a show. There is a direct correlation between a poor over priced theatre experince, and the amount of pirating that goes on.

Jeremy Dang

The staff and customer service are great. Very quick to buy tickets and items at the concession stands. Manager runs an efficient operation. Always a great experience (minus finding a vacant parking spot) on a Friday night. Great location by Hwy 7 - lots of restaurants and entertainment nearby.

John Ha

It has been my families first visit to the movies after the pandemic. Had alot of fun all around. Nice place to hit the movies anytime

Adam Gee

Worst seats of any theater in the area, cramped and stiff. Better seating would be found on a 737 airplane. Consessions, though expected to a joke, took this to a whole new depth. Drink sizes are now half the size as any other place, at the same price point.

Rhonda H

Unfortunately I had to rate 1 star, not even worth the 1...Went to see a show and was repulsed by the way these so called "managers" speak to their cast members. Absolutely disgusting and highly illegal!! So if you see a cast member who isn't in great spirits, it's most likely due to the verbal abuse they sadly endure when they think nobody can see or hear. I can only hope the Ministry of Labour has been contacted, they need to do a very thorough clean sweep in this hole. Shame on you Silver City for putting such a horrible person in a position of "General Manager". My heart goes out to the poor employee that had to endure this woman, I hope they can look past this horrendous place and find a future that never brings another "Fatima" into their life. Good luck Silver City, with that kind of management you're going to need it!! I will strongly recommend any other theater than this one to as many people as I can.

Mona Oveissi

Parking can be tough specially on weekends or peak times. Food selection is very poor, and limited. There is never anything healthy or affordable at cinemas. Prices are also very high for specially if it's a 3d movie. I suggest buying tickets online to avoid lineups and going early.to get a proper seat.

Lisa l

The Richmond hill movie theatre, it's recently undergone theatre renovations. Those were a long time coming You may need to sell an arm or a leg to pay for a full evening out at the movies. Haha. Like I said, newly renovated seats. Woo hoo. They also have a little game place. Highlight- a kiss pinball machine

George Yuan

Great movie theatre. Staff is very friendly and theatres are kept clean. One caveat is to arrive 30-45 mins early in order to find parking, especially Friday and Saturday evenings.

Steve Woolf

Fun ace to watch movies and grab a snack

cade bernal

Very good staff. Extremely efficient cashiers take care of cinema services and allow for easy movie experience. The lines were not too long on a Saturday night which meant that the staff was taking care of customers at a good pace. Good place to see a movie l.

Samira Madatova

I got tickets for November 24 at 10:35 AM but movie theater is closed.right now i am in front of the theatre……very bad experience

Iqbal Soomro

An amazing place to watch movies

Jackie C

If you're looking for a movie theatre with a lot of parking and a convenient location, this is it. Not sure what everyone else is talking about. Parking lot is never full (unless you come during the day time on a week. Like what did you expect?), staffs friendly, and they always check the seats to let me know if I should switch to a later show. Only downside is no vip. So sometimes you'll have to sit with kids and youths.

James Espiritu

Theater 3 was warm.. informed usher and nothing was done.. air was so much cooler in the lobby. Will be awhile before u go back there.

Tigran Levonyan

Huge cinema with lots of seats and large selection of foods abs drinks.

Karen Dis

I absolutely loved it! The guest service was great. It started off well at box office where the employees greeted me and my husband with a smile and knew everything about the movies I asked about! Then at concession, there were lines but an employee was directing us to shorter lines (shorter the better lmao)!! Then when I dropped my drink, I was going to throw it out and buy a new one... one of the managers Ken or Cam or something offered me a new cup for free; without me asking for it. I loved the movie we saw, and I loved the service! I love coming here hurray!

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SilverCity Richmond Hill Cinemas en Niagara-on-the-Lake
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