Here you will see the opinions of real people who are buying the products of Cineplex Cinemas (Movie Theater) around Kamloops territory (Canada).
Right now this business receives a rating of 4.1 stars over 5 and the rating has been calculated on 127 reviews.
As you can read, it has an average rating is very high, and it is founded on a very large number of feddbacks, so we may say that the evaluation is quite credible. If many people have bothered to value when they've done well with the service, is that it works.
You know that we don't usually bother to place evaluations when these are good and we usually do it only if we've had a problem or incidence...
This Movie Theater corresponds to the category of Movie theater.
I love the new seats. I am able to reserve the seat I want. The new screens are amazing. Popcorn, pop and a candy costs way to much. Still a great experience.
Terrible front line service! I was charged $67 for 3large popcorns 2 pops and a couple waters. When I asked for extra butter I was charged $6 extra dollars for what looked like she counted out 5 pumps. Then, when I asked for the receipt after I paid the girl behind the counter said that since I'd already paid she wouldn't be able to print off a copy. The complete lack of customer service is extremely upsetting!
Mediocre at best. I've been to many Cineplex locations. This was falls short in a lot of ways. The seats are super cramped, the AVX seats don't lock in the reclined position, popcorn is the usual, incredibly overpriced, and they have NONE of the fancy stuff that have elsewhere. No choose your pop or restaurant offers. Many movies are forced into 3D leaving few 2D options. Disappointing considering the size of Kamloops. The 3D is out of focus and is really hard on the eyes in Kamloops. I used to think it was me, but after watching 3D films in other Ciniplex locations, I can confidently say the issue is with Kamloops.
Enjoyed Bad Boys tonight with good company.
Overall, it's a pretty good theater that they've been upgrading the sound and video on for years. Would be nice to see an extensive bathroom renovation though. They're getting a bit dank these days.
I personally think they should upgrade the whole system make it more exciting to be in there but other than that it's a great place to spend some quality time with your girlfriend gorgeous family and friends watching a nice movie highly recommended don't sit at home get out and do something
Let me tell you about an experience I had at the movie theater. I went in, and there was no one at the ticket kiosk. No matter, I'll get overpriced popcorn and a drink anyhow...maybe they can give me a ticket. 15 minutes in line....that's fine, I'm a few minutes early. Okay, got my ticket, movie starts in 15 minutes. I don't get a very good seat, no big deal...I can see the screen just fine. 15 minutes of lame ads and strange clips. Great, the lights are down...the movie is starting. 18 minutes of commercials. Then the movie starts. Movie is 2.5 hours long. I've been at the theater for almost 3.5 hours?!? And I've paid over $20 for the pleasure. Waste of time, and money. All for the "experience". When the movie start time says 18:35....it should start at that time. Not at 19:00hrs. Absolutely ridiculous. It's no wonder people would rather just set up their own system at home. Safe to say I won't be coming back. I have enough consumerist garbage rammed down my throat on a daily basis....for free.
Decent cinema. The prices are pretty high as expected and the selection of movies not as big as in big cities. But it is usually pretty clean and everything is working.
Recently updated seating, dbox seats available now and the regular seats are more comfortable and spacious.
The food is so expensive.. reasonable amounts of food for overpriced
Staff was great,a bit on the dirty side could use a bit more attention to cleanliness.The price of popcorn was a bit much a lot much really!
The theater staff is great, but the building needs a huge overhaul. The seats are absolutely disgusting. Next time shine a light and you will be scared to sit down. Come on, there is no excuse for filth. Bring something to sit on.
Best place to pass time with friends and family ????????
Where are the recliners? Fairly rundown location and most of the time dirty floors, dirty bathrooms but it's Kamloops, so I don't expect much from here.
Can someone please tell me if they're checking vaccine passports? They haven't returned my calls or emails and I live in Merritt. Trying to make sure before I make a trip there and get turned away.
Convenient. Electronic ticket kiosk available as well as on line tickets through app. They also have reserve seating and rumble seats.
Good service and I will have to check it out at some point in the future
Great time service was quick and Curtious bathrooms clean and available show was fantastic
It's to bad this is the only theatre in Kamloops. It's an absolute dump with old seating and theatres that are never clean. I prefer to drive to Kelowna and go to landmark.
Since the addition of the UltrAVX theatre, its been a pleasure to go see movies here. Sure ticket prices are kind of pricey, but the seats are super comfortable. And perhaps treat yourself to a dbox seat (some films are better suited for such though)
So, nice service costumer! ????
nice staff. saw Godzilla my gf and i cried.
Cheap Tuesdays best day to watch a movie.
Clean theater. Not long waits. Getting very expensive
Enjoyed the movie
Went to the movies 2 weeks ago. This was what the men's room looked like, absolutely DISGUSTING!!!!
Great place for family outings. A little pricy for popcorn and condiments
Make sure you get your tickets from Costco as you'll get the free popcorn and pop. The new cinema is great and I'm glad it has reserved seating now.
Happy it's opened up again. Need to go more often.
Love the washrooms being separate rooms vs a big room with stalls.
Went to see John Wick. Had a great time
It was a good movie great service
We got a Scotia Scene card and that gets us a bunch of free movies and popcorn every year- I highly recommend getting the card because it was close to $40 for me and my kid to go and pay cash for one movie- 2 tickets, popcorn, drink and candy combo when we were out of points. This location of Cineplex is decent condition and cleanliness. It's the price of a 2 ticket and junk food combo that knocks the rating down more than a star , but I keep going back :) Scene card bumps the rating up :)
Pretty good. 7 or 8 cinemas, 3d. Reserve seating. Lots of parking.
Very awesome and a bit pricey but worth the money for experience
The Cineplex has started to get busy again. Be sure to have your digital proof of vaccination + photo ID ready, since they're diligently checking before allowing customers to enter. Pretty typical Cineplex cinema where a Scene card & points can be used. Lots of options for films to watch, with most films sticking around for 2-4 weeks. Usually a lunchtime Saturday matinee show aimed at kids and families in addition to the usual first run scheduled film. They also play special events of artistic and cultural performances such as ballet and opera on the weekend. The cinemas and facilities are clean and the staff are generally helpful. Popcorn, drinks, and candy are overpriced, but that's part of being "typical". I also appreciated the staff's sense of humour.
Me and my sister went here to watch Ant-man and the Wasp. We went in the mid-afternoon and everything was nice and clean, and the service was great and the seats were pretty comfy. Other reviews on here about pricing, commercials, and stuff should be ignored cus it's a standard at all movie theaters.
I loved going to the movie and it was one of my favourite times going
Get there early as the popcorn lines are long. The seat are spacious and comfortable.
It's good sitting aragement during Covid time. Ulta AVX audi is really amazing????
Nice theatre with DBox seats. Great sound although noticeably louder during the commercials.
Helpful staff, short lines and clean threatres
I've been here a tonne of times, and I have never had a bad experience.
Great and only large scale theater in Kamloops but still good none the less. Of course...snacks and drinks were all over priced but that's part of the experience ????
The theatre itself is not bad. The men's restroom looks like it has not been cleaned since before Covid.. disgusting!!
Saw SOLO and had a wonderful time. No lineups! Couldn't have asked for a better night out at the movies!
The older concession lady -about 30 - snapped my head off and didnt even give me a chance to speak and was so rude in demanding my scene card for movie tickets stating that I can go to the kiosk. Didnt even know what that was never mind which one or where. Went to a different concession girl - blonde about 20 and she was grabby and snotty when I placed my order. The ticket collector - a younger guy - was very helpful in answering our questions. As we are relatively new in town - I dont think we will be back very soon after tonight.
Fast friendly service. Checking in was a breeze. No long line-ups. Very clean.
Awesome place to go on a date or just hang out with friends or family watching new movie releases, candy prices are a little too high though
Though I do miss having people at the ticket counter, the theatre is fine.
Not affordable for a familym we would rather netflix at home. I wish you could bring back movies popcorn and drink for a fixed price
Changes to scene points sucks but enjoy the movies
The effects of the digital age are starting to show. The theaters feel pretty rundown.
Aquaman 3D ????
Who designed this place with washrooms (and nothing but washrooms) upstairs?..
I love the action seats. Vibrate with the action. AWESOME!
I sat in the new DBOX AVX seats that move and rumble. I liked it but I will go for the regular AVX next time. The movie was a total turd (Jason Bourne) so I really found it kind of annoying after a while. If the movie is dumb, this effect makes it worse. The few things I don't like about this theatre are that when the concessions are busy, it's impossible to get through to the theatres, and all the washrooms are upstairs except one handicap on the main floor.
Over 10 minutes of commercials before even starting the trailers. So many commercials some were even repeating. We already paid a lot for the movie and snacks - shouldn’t have to sit through so many commercials.
Seat i picked sloped down (broken?), sat next to it and was OK, looks like place is getting updated, prices good.
Fun place to visit when I'm in town! Cool location since the mall is right next to the theatre. If you catch an early evening showtime, you can go to the mall first and hit the movie after.
Old seats, okay AV, and sometimes misses good movies due to too few screens. Decent parking and popcorn and only place in town for new movies though so we'll keep going back.
Wow what an experience, we saw captain marvel here in 3D on seats that move. It was like a movie and a massage all in one. We don’t have these in Sydney so it was an awesome experience.
Good location and lots of parking available. Its an older theatre so take that into account when visiting. The people working there are still very helpful.
It's so cold in there!! But good service, and the new seats are more comfortable.
Best popcorn ever
Has newly released movies and 3D movies. This place has an arcade to enjoy while you're waiting for you movie to start and the mall is right next door and within walking distance. Popcorn, 3d movies, comfy seats and excellent video and sound quality ??? SIGN ME UP!
I can't believe this theater gets a 4-star average. It's filthy, run-down, expensive, austere, had failed sound during the pre-film commercial content, offered no food or drink beyond limited popcorn/pop/dog/candy fare, and had glaring interogation spotlights shining into moviegoer eyes during seating. I would be seriously ashamed to be part of ownership or management for this embarrassment of a cinemaplex. Kamloops needs a cinema upgrade badly.
Great staff, friendly and helpful. Mostly clean seating in the theatre.
Harley Quinn: Birds of Prey was pretty good
Saw a good movie a Dog's way home. Had free popcorn yeah and free movies with scene points
Our family always enjoys coming here. My only complaint $400 popcorn and a drink. You get 100% of nothing. Charge a fair price and you'll get 100% of something !
Skip the dishes wasn’t available. I wasn’t able to have popcorn from the movies tonight. Very disappointed family of 4 ????. Thank you and good day- Earl
Only good for Dbox 3d movies
They do not have multiple washrooms on the main floor you have to go upstairs or wait. Theatre 8 has no or poor signage.
I was in the AVX theater, which did have noticeably thumpier bass and cost a couple of dollars more. The rocker seats were more comfortable than the standard seats and the room had all reserved seating. Snacks were extremely expensive, as usual, and not worth the price. Overall, I would prefer to stay at home to watch movies.
Everything a movie theater should be.. Clean courteous service every time. Popcorn was amazing, as should be. A great experience.
So expensive
Love the DBox Atmos
The only major theatre in town. It's nothing special. Everything is ordinary.
Good cinema. Lots of free parking. They dont have food but have the usual popcorn and treats. Nice seats.
This cinema is very nearly self serve apart from the concession. You must pick and purchase your tickets either through the website, app or touch screen self serve stations. There are some cute bits of merchandise and a few arcade games to play here too. The service at the concession is typically pretty quick as long as you have decided on what to order before getting to the counter. *Cough cough family groups** They have a margarine pouring machine so you can add all the greasy goodness you want too!
Popcorn is below average, pricing for tickets and concession is completely unrealistic, and probably about 30% of the movies I have seen here suffer from some sort of lighting or sound related problem. I have seen over 40 movies here.
I liked that we could get seats 30 minutes before show time, and there was entertainment on the screen right away, while we waited.
Screens are what you'd expect, sound is good quality. Canteen is expensive but well equipped. Reserve seating available at their website. Regular seats are a bit shabby. Tuesday nights are around half price for general admission. The washrooms are fairly clean.
Concession prices are outrageous but seating is comfortable and staff are very friendly and helpful.
Too pricey, had to wait in the food line to get TICKETS, And they have Timeplay yet no Timeplay wifi.
A nice theater. Concession line moves very quickly.
Always friendly staff. Good customer service . Always clean.
Been going to this theater since I was a kid. Feels a little outdated now. Staff is great but the theater itself feels a little run down. Coming from a large city with many theatres, and newer theatres makes it hard to go to this one when I'm back home now.
Very rarely have the movies I would love to see. Mostly only blockbusters....I realize they need to make money...but there are other movies that people my age would love to see 50's and older.
Great. Did dbox Sears for first time. Very cool
Avx theater is really good, comfortable seats great sound. The regular theaters are crazy loud, almost uncomfortably so.
Well organized, comfortable seating and a good selection of snacks. Food and drinks are a little pricey. Great picture and sound quality.
The staff were friendly and the seats were comfy.
I've always loved watching movies there. Whether if it's with my family or friends.
Spiderman Far from Home! Good movie. Never understand why in an empty theatre though people feel the need to sit right beside us when there are seats everywhere. Even just one spot away soni can have my elbow room please!
why is Dunkirk on late, seniors enjoy the afternoon shows. treated like children in this city
Most of the cinemas are old and outdated. Sitting in the news seats is nice but the old theater seats are very uncomfortable. The concession is very over priced too. I also find the washrooms are clean at the early shows but anything after that they're disgusting.
Usually always clean and ready for me to sink into entertainment. Popcorn and soda prices however you will need to sell your most precious belongings to afford. Your best bet is to have large pockets and load up at Walmart on snacks before you enter.
Great staff! And movie is awesome too.
Nice place, maybe could get better service but it's a great place for fun with your family
The overall experience was good although the bathroom I went into was a disaster ???? although I'm sure it wasn't the theatres fault for missing that detail the staff were nice
Nice theater, however we required a closed captioning device to enjoy the show. The device was never able to connect and kept falling out of the cup holder. Definitely a fail for people who are hearing impaired.
I got used to watching movies every weekend at this cinema, first because of its comfortable atmosphere, second due to its acceptable price and charming discount like scene point policy, third for its hospitable services and unforgettable IMAX experience.
Staff are always a bit disorganized, I always feel like I could just walk into any movie I wanted and my ticket would never be checked, but the popcorn and snacks (though overpriced) are always good and movies come out quick!
Greatvl venue
Great movie place. Lots of options, normal annoying staff. Perfect place to watch a movie.
The theater is overall good. Except some problems like cleanliness , i have found some audi's to be smelling quite bad for some reason even on the 1st show of the day
I asked what size of popcorn I had to get to get a refill and he said a large so halfway through the movie I went back to get a refill and was told they don't do refills and when I asked him why he told me.befoee they do he just shrugged and said sorry I no speak good English. They need to do a better screaning process before hiring people. Also the seats are very uncomfortable.
Lines go quickly. Clean theatre. Helpful staff.
Not the largest Cineplex I have been but it’s organized and clean.
It would be better if the seats were covered in washable material & not that gross potato-sack, rough material that lets spills soak into the seat... and an attendant to keep the condiment area cleaner. Only theater in town playing new movies though, so no other options.
I didnt like the dismissive behaviour of staff
Movies are great seats are comfy enough but there's usually something sticky somewhere
Usually dirty and grubby. Not enough cleanliness . Come away wanting a good shower.
Only one place in Kamloops for movies to go for!! This place is always clean!!
Good place to enjoy your movies and munch on popcorn and pop. Scene cards come in very handy for payments ;)
Lots of space. Love movie theater popcorn (it's my favorite) awesome theater rooms. Never have had a problem ever. Always friendly staff recommend going
My favourite place in Kamloops!
Decent seating, cheap night is on Tuesdays. Service can be very spotty, but the picture quality is usually pretty good. Show up early if you want to get the seats you want.
The theater looks and feels old and rundown, not a typical place for cineplex except maybe back in the 80s. The seat placements were great so you don't have to worry about tall people but they were worn down and broken . I had a spring pressing into my butt during the whole movie. I'm not going here again. Vernon or Kelowna.
Friendly staff and also clean and neat surrounding. The most popular day is Tuesday otherwise it is running with very low foot-falls. They should make something exciting so that people come more frequently. It is very accessible and the parking is great.
The only place in town to watch any movie. But it has really good screens and not so ok screens.
Good location with 7 screens and an "AVX" screen, right next to the Aberdeen mall and close to some restaurants. Small arcade offering at this Cineplex location
Small, busy and no time play. Atleast its clean and the few staff members they seem to have are polite.
Some theaters inside the theater are in bad condition. The prices are very high for tickets and food. But the dbox ultra avx theater offers a great experience. Plus staff is also okay.
Very nice. Hard working staff. The mess that people leave behind was immense and all the workers cleaning up the trash smiled at us and told us to enjoy the movie. You don't see that too often.
Not bad, staff was friendly, sombody found a crack pipe under one of the chairs which put a damper on the mood
I enjoyed it. The prices are a bit high nowadays. But as does everything else. Very good experience. Theaters are cleaned after every viewing and the sound and picture was 5/5. My rating is a 4 star because of pricing. Overall who doesn't enjoy going out to the movies with family and friends?
People are not going to movies as much as they used to... so you may want to make sure those that are coming have an enjoyable experience. One way to ensure that would be to make sure the place is clean. Sticky floors can make sitting through a movie quite unpleasant.
Nice theater. Great sound and picture. Clean washrooms and wheelchair friendly access. Friendly helpful staff and good snacks and games. NEED COVID-19 shots..fyi..????????
Cineplex on top of the Aberdeen hill in town beside the mall. Great staff. Lots of parking and wheelchair accessible.
Great staff, clean theatres, always plenty of counter staff working hard. And no half full popcorn bags!
Went see Star Wars. Found the theather quite clean and spacious when we arrived. Walked though piles of debris of popcorn and chips on our way out. People are really inconsiderate animals. We booked seats that vibrated and moves along with the movie scenes. In my opinion not worth the extra $7.
Little bit pricey, but seats are comfortable, sound is awesome, and lots of showtime variety. They have lots of snacks to pick from, and arcade machine in the lobby while you wait. Late movies are a definite plus if you wanna avoid small children. Only negative is the ridiculous number of trailers and ads ( like seriously 20 mins...) before showings.
I have so many memories with this movie theatre. Staff is usually friendly. They don’t mind if you sneak in your favourite snacks. (Sweet) Popcorn is what it is. Fake buttery goodness. The soda is lame, like any other fountain pop. The seats are probably nasty. But, hey they look clean... ish. The floors are usually sticky from what one assumes is spilt soda. And the underpaid employees try to quickly sweep, mop, and tidy the theatre for the next show with a smile on their face and letting you sneak in your own m&m’s.. I’ve lost my phone here once and got it back, so that’s honest of people and pretty cool. Scene points are glorious! And now they have little kiosks so you don’t even have to have human interaction to buy your movie ticket. Win win. Yep standard movie theatre that we all know and love. Sound is too loud for me. So maybe -⭐️ ⭐️⭐️⭐️⭐️
The Mission Impossible movie was in a "fancy" theater so our vouchers did not get us in without paying additional charges. The self-serve stations did not explain the additional charge so we backed out and lost the seats we had wanted and had to go wait in line at snack bar to find out what the problem was. What a hassle!!!
Go to the movies alone unluss you want to spend $200 to see 1 move with friends or family. Either way deffinately worth it.
I personally find the movies a bit too loud for my liking but the show was good. The theatre over the years as far as cleanliness has gone down .
It’s A Great Theatre, Super Comfy And Enjoy The Theatre Itself ????????
Not the nicest theater I've been to, the theaters are small and the seats aren't the most comfortable, but other than that not bad
Great place to watch movies
Always a good date night go to. Lines at the concession stand can get nuts though, so have someone save a seat for the designated snack runner.
Pleasant and helpful staff. Great popcorn@
Limited variety of snacks and acceptable cleanliness. Nothing extra ordinary.
Expensive , for the movies but nothing new. Otherwise it's a great time. Some theatres even have half comfortable seats.
Staff were very helpful and curtious. Popcorn was fresh.
Good theatre. Love the seats and quality of the theater!
Good service, seating is good
Overall good experience. Friendly staff. And the screen quality is great
Love the place I havent been for quite sometime due to covid but I will go in for the popcorn my partner loves the popcorn
Hey its a movie theater. As long as you see a good movie, you'll have fun. As long as you don't mind paying top dollar for popcorn and a drink.
The staff of children generally seem very nice which is unusual. The snacks are way to expensive. I would be less likely to sneak my own in if you didnt gouge me own popcorn. Forty dollars for some corn COME ON!
Awesome place to go on a date or just hang out with friends or family watching new movie releases, candy prices are a little too high though
Enjoyed my movie clean and maintained
They recently changed their ticketing system. Arrive early and be prepared to use the self-serve ticket stations.
Not enough late afternoon evening show times, slow service and the non upgraded seats are very uncomfortable.
I love cinemas but when i got into the toilet pooooooop everywhere
Great renovations- lots of room and seats were spacious + comfortable
Cineplex is working hard to meet all the COVID rules. Lots of staff. Social distancing for theatre seating. I felt safe. Dune was great. It's been almost 2 years since I have been out to a movie and wasn't disappointed. Thanks.
Great place for watching your favorite new movie. Clean and staff are friendly. Lines could get a bit long waiting at concessions so just come earlier.
I love the d box seats. I highly recommend this Theatre.
Went to the theater on a Tuesday to see the 7:20 showing & got there & the box office was closed & had to purchase tickets from the concession stand. Why on earth would they close the box office on a Tuesday prime time showing???? Tues has to be one of their busiest times. So we waited in line at the concession for 30 mins, when we finally got to the start of the line the movie had already started & there was only spots left at the very front of the theater. So we left. What a waste of 30 mins.... I'd highly recommend staffing the box office during prime-time showings and/or get extra staff at the concession because it's ALWAYS slow there. Never understood why (it's literally pouring pop & scooping already made popcorn)
So IMPRESSED????!!! TOTALLY following Covid rules. Got to choose our seats. The concession guy went above & beyond to serve us GREAT popcorn????!! SUPER movie, there were only 4 of us for the whole movie, UNREAL????GREAT EXPERIENCE ????!!
Stop letting tanner zipchen do interviews on the movie we are watching. We don't want to hear about the movie before we watch the movie! We will listen to reviews and interviews after. It does not seem like big spoilers but it still is little ones. Over the last couple of years these inteviews and reviews prior to showing have become more revealing. It makes us not want to go to the theatre anymore
Went for a late night movie. Wasn't overly crowded. Seats aren't the most comfortable however they have good staggering to see over the people in front of you. The typical selection of snacks and popcorn are available at the typical theater pricing. Washroom was clean despite the large number of users. Staff were friendly and accommodating when I had questions.
It was great. The young man behind the food counter was fabulous.
Very comfortable seating. They need to do a quick clean between movies, at least pick up the main garbage. Couldn't use the cup holders because they were full of garbage.
Movie was so loud alot of people covered their ears, took my niece to the handicapped bathroom and it was so dirty. Toilet paper everywhere and mostly everything was wet. Place was pretty gross. Checked the cleaning schedule on the wall and it said it was cleaned 1.5hrs earlier. Hopefully they can check in on the bathrooms every half hour so it doesn't look like the garbage can getting knocked over by a tsunami. I suggest bringing some hand sanitizer to wipe the place down or just pee in a dark corner.
its underrenos looking forward to end result. Movie was great.. theatre to ourselves.
Soooo loud! Please turn the volume down. Especially on an action movie I had to plug my ears and I still could hear it loud.
Friendly and helpful staff. Great ambience for movie lovers with satisfying picture and audio quality.
Great theater. Popcorn is good if you only go to early shows. Late shows the popcorn is stale. Same as cleanliness. Best to go early
Love to go out for movies . Bye your ticket online, will safe you a lot of time.
The movie 'Doctor Sleep' was amazing! But I have to take some serious points off. It was shown in one of the smaller theaters which is older, not a big deal really. What made it terrible was the floor inbetween the rows of seats was so sticky, any time you lifted your foot up you could feel resistence. I'm not sure what's going in there but it was truly disgusting.
An amazing experience watching 3D movies on the rocking comfortable seats. When I went to watch Venom 2 due to some technical issue the 3D movie did not work, so we had to watch it in 2D but they provided a courtesy ticket as a token of apology.
It's a good theatre. Nice and big with a choice of moving chairs for when the action happens or just normal comfortable chairs.
I rarely take my children to the theater anymore for the fact we must watch over 25mins of senseless commercials and ads that have nothing to do with the film. But I did last night for a movie they wanted to see. Even my kids were complaining about when the movie was actually going to start. They even started making bets with each other that it was going to start after the next ad, and eventually stopped after the 10th or 12th one...only to be followed by 15 to 20 more...(even the same ad more than once) and the worst part they were the ones who said we should have just stayed home and waited for the movie to come out. THAT WAS FROM AN 8YR OLD and a 10YR old. This has gotten so ridiculous. Movie was great. But even a child knows when they are being subjected to garbage. Buy a mini van, Buy a car, Buy a truck, Buy another mini van, Join this club, join that club, Change banks, ect ect ect...Kids were more disappointed than I was. What does that tell you?
I find the seats very uncomfortable and run down. What's wrong with putting in new reclining seats? I would definitely go more often!!
We can't believe how many people won't take their children to this theatre because the sound is waaaaaay too loud. We will not be taking our grandchildren back. We have been there twice and we've had to leave part way through the show because they couldn't stand the loud sound any more. It's a shame because this is an outing we can do together.
Good popcorn and friendly staff most of the time
This was disgusting. The theater was not cleaned before the showing, and there was garbage and popcorn everywhere. The washrooms were somehow worse. I was embarrassed to take my friends here.
Great place to see a movie. Newly renovated with the latest theater features.
The seats are extremely uncomfortable they are long over due for new seats they we worn out years ago
The movie itself was alright, no fault of Cineplex there. But the facility is clean, there were no delays and social distancing and COVID protection protocols all very much in effect. Well done!!
Nice to go to the movies sometimes! Date night!
Large screen and good acoustics. Comfortable lounging chairs
Just moved back to Kamloops from Surrey. Yes the cineplex theatres down there are bigger and nicer. The Kamloops cineplex needs a face lift, some renovations if you will. Its showing its age and the washrooms smell and aren't clean. I do have to say the staff are courteous and helpful.
Comfortable seats,warm not hot or cold,helpful staff.
I thought for 2 popcorn and 2 drinks for 22 Dollars was expensive. Theater was good and sound
Cineplex is looking extra clean since COVID.
Sat in the comfy seats enjoyed a great movie
Best place for watching a movie besides my living room
I got the movie passes from Costco. I didn't see any info regarding the surcharge of $3 pp for AVX (supposedly a better sound system but I couldn't tell the difference). When we went to the concession to convert the passes to tickets, the cashier just rang up $12 extra without offering me any info or reason, I had to ask what it is for! I didn't know what AVX is and why they charge more for it and finally a manager came and told me that I can go to the other theater, but the pass I got from Costco is specifically for Cineplex and she even told me that there is only one Cineplex in town! I wish there was a info on website or if they had informed me before ringing up the surcharge! Please don't assume everyone is aware of your every single new surcharges or rules because I don't go to the theatre often! I will likely just get a DVD instead of going to the theatre next time!
Theatre is nice enough. Food prices make you want to gouge out your eyeballs. Staff is as expected for minimum wage. Interior is kept clean except for the handicap bathrooms. Has every feature except IMax.
Service is great, good popcorn. If you are in the renovated theatres it's great! The older theatres need new seats. Good experience over all.
its becoming more pricey, its also showing its age the seats are not clean and looking dingy, but the staff and concession items are great.
Prices are decent, picture and sound quality are excellent, however some theater rooms are quite unclean, ie garbage under chairs from previous showings and floors feel as if they have never been moped since opening day, would put 4 stars if not for the lack of cleaning in some of the rooms
Good food, good movie. Worth the price.
Excellent social distancing policies
Good
My popcorn had black specks over All my popcorn and tasted burnt :( i had alot of crumbs of popcorn in my bag almost half of my bag was Just crumbs plus my slush was not a slush it was juice not a slushie i looked inside my cup and it was all liquid :( was not my best time at the movies at all.
Love the theater experience is fun to do with the kids. Only problem is the cost! 50 bucks just for tickets of a family of four. And for basic snacks is another 30 bucks. Expensive family night but hey the kids like it what can you do.
$22 for a pop, Popcorn, and small bag of candies on top of the movie ticket is getting a bit ridiculous. This is why piratism and movie downloads is on the rise. For the space, seating, and quick file you thru like cattle lines is not pleasant.
My daughter left her backpack purse hanging on the arm of chair on Sat. Nov. 20th - we didn't realize it was forgotten there until Thurs Nov 25th!! We drove straight to the theater (which wasn't open for another 45 mins) and knocked on the …
Love going to the movies!! But I do have to say that this place needs a little TLC. And it would be awesome if they would have some cheaper food.
High priced and takes forever to get through the concession. Had our sons birthday party there in December and it was a mediocre experience at best.
Jumanji was a amazing movie and the young lady at the concession was great. The stairs leading into the building needed to have the packed snow removed and salted. The theatre was freezing and my toes even with wearing my winter boots were cold. Those stairs are a tripping hazard something should be done about it immediately.
Big place. Lots to choose from
Staff are really great, I had an issue and they were quick to resolve it. The popcorn is always delicious.
Workers are doing a good job. The theater needs to do better though still letting people sit next to each other during covid. Do better.
Love the "shaking seats!" Great theatre!
Nice venue! Comfortable seats!
Only good theater experience in kamloops to ne honest
We came for a movie tonight because we finally had enough scene points for a free movie, only to be told when we purchased the tickets that it would be 1800 points not a thousand. Pretty disappointing as we can't always afford a night out but once in awhile. So two movie tickets and a large popcorn was 31.00. Pretty pricey, and no dinner out couldn't afford both. T They should have that information that it would be 1800 points.
Great service plus the chairs didn’t feel cheap, good sound quality.
Great,but wish it was warmer, freezing
AVX 3D Star Wars. Super. Took kids (well, technically young adults) and loved everything. Except prices at the concession
Great little theater. Comfy chairs
There's always just massive lines and for whatever reason the staff they hire seem to be so incompetent that they could likely of work there for a year, but you think that they'd only work there two days. I don't know how they managed to get the floors so sticky before any of the movies even really start. But it's pretty disgusting, things are breaking, I watched countless people who were in theater 7 walk up the stairs and one of the pieces of the tape that lines the stair so that it it's illuminated had come off, but was tripping everybody, which is an extreme hazard. And if it had not been for us having coupons as a Christmas present it likely would have cost us about $50 for a shity experience at the movie theater to a movie that wasn't really all that good. If not for that coupon we likely wouldn't have never even gone to begin with
Very happy camper. Thank you cineplex ????????????
This theater is old and it's starting to show. They need new theater seats for sure. Standard movie theater popcorn, candy and pop options.
Clean, and the biggest nicest theatre in town. I do wish they would clearly designate which seating is available for those who have not reserved it, though.
Good place to spend an afternoon/evening with friends and family. Taken in movie.. pricey for pop and popcorn.
Always an enjoyable experience. If you are going to watch a major movie I'd recommend reserving your seats in advance. That was a rough experience having to sit 8n the front seats to watch Infinity War.
Good and clean. Helpful staff
Took my grandson's to see Peter Rabbit they loved it
Snacks were over-priced; but then what theater isn't? All around a good theater.
Great movie, good environment, astronomical prices!
Great selection and great prices
Excellent movie theatre!
Concession price's are unbelievablely high. Sneak in your own snacks, if you have a big enough jacket to hide it under ;)
Maybe I'm sensitive but I wish I had brought ear plugs. It was so incredibly loud. Also watching 20 minutes of actual commercials was terrible. I guess they have to pay for empty seats somehow. I haven't been to the movies in a long time with Covid but I'm realizing my living room is much better.
Rumble seats were amazing
Cozy movie theater in Kamloops. Close to the mall for a quick bite to eat prior to or after the movie.
It's not even worth it to go see movies in the theatre anymore it's way too expensive and the seats aren't comfortable!! I went with my boyfriend to see Thor Ragnarok and just for 2 standard 3D tickets with popcorn and candy was $61 I will not be going to the movie theatre anymore, I would much rather stay in the comfort of my home to watch all the movies I think my money would be better spent on a big 3D tv to watch these at home for way less. They're going to price themselves out of business one day!
Definitely in need of an update and some TLC.. spotlights on screen during previews wash out picture. Great customer service and ample parking however.
I ordered popcorn from this theatre from skip the dishes and they went above and beyond. They wrote nice things on the bag and they even trew in a stuffed olaf!!!! I was jist so happy reciveing this. It made my night.
Perfectly Covid free safe environment , great to see a movie on the big screen.
What a dump the theater has become! Overpriced, displays a mess, and the floor and seats were FILTHY. I took pics to send to head office. The theatre was empty. Put some more staff on to do the upkeep!