We offer you the reviews of people who bought the services and products of Landmark Cinemas Fort McMurray, Eagle Ridge (Movie Theater) around Fort Frances area (Canada).
At the present the firm gets a score of 4.1 over 5 and the rating was based on 127 reviews.
As you can see it reaches an opinions average is very high, and it is based on a high number of scores, so we may say that the valuation is quite credible. If many people have bothered to give their review when they've done well with the business, is that it works.
You know that we don't usually bother to place tatings when they are correct and we usually do it only if we've had a problem or issue...
This Movie Theater corresponds to the category of Movie theater.
Watched the Joker... great movie
I am one of the employee's myself and started this week. First of all, I would like to tell you about our promotion. Buy $30 in gift cars, get $30 worth in coupons. Secondly, I would like to inform the people that as much as it is rundown, we work hard to make sure that is clean and you get to your movie on time. Thirdly, we are a movie theater 5 hours away from any other large city's so one should expect things a little pricy. Lastly, we are expecting a new theater this coming year which, along with our customer service, will be exceptional! We appreciate your business over the years and look forward to our new customers.
Awesome response to COVID-19: great ticket prices, staggered start times, very clean, limited seating. Great old movies and all the new ones they can get. Could not ask for more.
Awesome theatre. Lounging/reclining seats, large screen, and who doesn't look movie theatre popcorn?
Everything was awesome except the floor was pretty sticky.
*Ticketing: "Reserved Seating". Try booking tickets online, it will save you line-ups and a higher chance of getting a better seat. The earlier, the better. They have deals on specific days, Im not sure if you have to buy the tickets upfront or deals apply online. Very convenient for those late workers who still wants to catch a movie after work. *Food: When did food at a cinema got cheap? "Outside food is NOT allowed inside the cinema", be creative. Otherwise prepare to line-up and your arm. Food quality is ok, by that I mean there's room for improvement. *ATOM: For those unaware, Atom is an app that allows you to buy tickets and food in one shot. They also have a SEPERATE line-up at the cinema so Im hoping this should cut those crazy wait times. *Movie Experience: Seats are very comfy, audio is amazing! Reclining seats are awesome! Arm rests can be lifted so the whole family can cuddle. Never do I have to worry about a taller person seating infront of me and blocking the screen. *Parking: Parking is very limited. Prepare to go in circles to find parking and walk for a bit. *Appreciate: For all the people complaining. Everytime you think about complaining, just think of the old cinema in Downtown... Yeah! I know right! This is place isn't so bad after all. Its a beautiful cinema thats just starting up, give it time to improve. ????
Great theatre! Comfy and clean!
Staffing is often an issue, resulting in long lines at times and less than clean facilities. Currently it's the only theater in town, but it's worth checking out.
Great place for family kids love the movies
Big comfy recliner chairs. Theatre food. And big screens. Can't really ask for more. It's a much better complex than the old theater downtown. It's nice to have a modern landmark in town.
What a nice theatre, great place to take the grand kids!
It's old and showing it's age! The staff are great, the popcorn is fresh, and it's an overall good experience.
They are definately ready for the new theatre.
Poor thing has seen better days, they are obviously not putting any money Into it anymore while we pay the same rates In the other hand the costumer service is awesome, and they are always very polite
Newly opened Cinema centre. Recliner seats are good.
New seats and layout makes a night at the movies so much better.
The concession counter has vert slow service and when you order a pretzel dog or pretzel, it takes forever. At first, the cinema was super clean but now, the cleanliness of it has deteriorate. The floors are sticky and the seats are a bit sticky. Pro: new and better movie theater than the old one Con: slow service and unclean facility.
Great place for entertainment. Love the reclining and spacious seat. Very neat and clean. Good size screen. Popcorns are good. Plenty of washrooms, no need to wait. Washrooms are very clean with accessories. Price is reasonable. Very friendly staffs. There are parking spots including para parking. Location is very good. Other stores are also available near by. Highly recommend others to try this movie theatre.
Only theatre we have so it'll do!
The only movie theatre in McMurray with dingy gross washrooms, tiny theaters, and staff that take 10+ minutes with each customer while only having two tills open. Coming here is the worst movie experience and unfortunately the only movie experience in town..... I wish management would step up, maybe do some renos and make the theatre more bearable to be in.
Enjoyable experience
Next level seats, I love it
Good and nice and place was very vast and lot of movie option @ food joint .
Super nice and clean! Love the new seats
Seats are awesome. It's brand new so it is still really nice. Average/high price movie theater. No alcohol.
It would be great if they had wifi
Expensive, small screens on most theatres, mediocre audio at best, often full of terrible movies rarely showing anything but the widest releases, expensive concessions... more expensive than premium VIP theaters in most cities while offering a lower quality viewing experience than third rate dollar theaters. Long concession lines that you are now required to wait in because there are no other places to buy tickets. Poorly designed building resembling a converted warehouse despite the fact that it was purpose built. Exit signs glow across edge of some screens. Acoustics not considered. Seating of acceptable quality although some theatres seem to have very limited slope, rear of theaters should be at higher elevation. Parking can be difficult on busy nights. The old Fort Theatre had 10x the character, this place is ugly and aging quickly. One major positive is that it is now the only theatre in town so you can take solace in the fact that you never had any option in the first place. They seem to be well aware of this fact. Popcorn is acceptable quality when available, no other concessions here aside from packaged candy and sodas. If you go Tuesday for cheap night you may be able to convince yourself that you are receiving fair value, provided you arrive hydrated and nourished. I have spent a fortune here over the years so I will concede that it is still better than watching at home, unless you have a luxurious home theater.
Finally a excellent place to enjoy a movie in the Mac
Love this theater in town. 7 different screens with latest movies. Great place for families to enjoy movies. 4 star instead of 5 because they could definitely work on improving lineups at snack bar.
Nice Cinema.. Love the reclining seats, good service. Pleasant experience, can't wait to take the kids!
I have always been fan of Cineplex.. landmarks has always been crowdy..especially during holidays and good movie release..but I dnt like one thing that we had booked tickets online still we had to be in line to show them..what's the point..I mean they should hve some machine that we can just scan n take our tickets and go..
The place is very modern heads up the new theater is in eagle ridge
Beautiful theatre didn't respect social distancing
Concession was really slow due to lack of employees, but the 3D seats were really comfortable. Probably not being cleaned too often with lack of employees.
We arrived to watch Once Upon a Time in Hollywood, waited 45 in the theatre only to hear they forgot to press play and then announced technical difficulties. They reimbursed us with a free admission ticket. Would’ve been cooler if we got two per person for the wasted time. Manager went and hid away.....
New and clean cinema with recliner seats. Friendly staff
Its a place to go to the movies, but it's old, but the good news is that a new one is being built as we speak, so looking forward to this new place in timberly, stony Creek area.
Must try!! Best cinema experience!
Great theatre, terrible management! Love the theatre and the seats but the wait times are brutal which ruins the whole experience. I waited 30 mins in the dedicated snack line which caused us to miss 10 mins of the movie!! The workers are painful to watch moving so slowly and they don't even have to fill the drinks! Why not have a dedicated popcorn person who has all the popcorn ready to go when the lineup is 70 people long! Hope they can improve on this.
Loved the seats, place was poorly maintained. Seemed to be understaffed, took over a half hour at the concessions. Counters spilled pop everywhere. Bathroom smelled of urine .
Awesome, clean, love the seats! Popcorn yum!
Great theatre but google has to remove the bad reviews attached to this one from their old location. Got too many bad reviews for no reason. They were swamped the first few weeks and people judged them on the instead of the improvements from the old theatre. Great place to go.
Theater was freezing and the screen had a dent in it kept drawing my attention to it.
Couldn't watch our movie. With the free movie pass wasnt valid until next week. The manger at the place didnt even honor it. You lost business tonight.
Great. Loved it. Reclining leather chairs were so comfy.
Good theater. Good seats. Friendly staff
Avengers Age of Ultron started lagging like a YouTube video on slow internet. Only in Fort McMurray...
It was really fun me and me family had an awesome time we watched the 2019 lion king
Extremely long lines, but the food tastes pretty good. The seats are super comfortable and provide a lot of room. Beware though, these seats will not last too long.
First time there and was disappointed with the long wait for food...not sure if they were short staffed, but 3 popcorn machines and only one was going...also the pop area was not being kept clean and I had to ask for a lid as the medium size kids were all gone...was very impressed with the seating
Love our new theater!! What i was disappointed with is that they only book ONE birthday party a day on the weekends. Seems like a huge waste of the amenities
First time at this location. We were quite impressed with the overall experience. I will definitely go again.
Awesome! Seats are super comfy, bonus points for the liftable armrest in the middle, cuddle time abounds. They're doing a good job of keeping it clean too. Prices are expensive, I can only imagine the cost if you're bringing several kids. Overall nice, attractive layout. Finally a decent movie theatre in this town. Looks like something you'd see in Edmonton. Also nice to have many screens, instead of only the few the old theatre had.
We don't have any other option in Fort McMurray. The theater is run down and old, in desperate need of a face lift. The rooms are super small and it can feel dirty when it's crowded. They do have good nachos and popcorn
I like the new theatre in Fort McMurray so does my daughter
Best movie theater in town. Super comfy seats. But take a blanket or wear a sweater as it's a bit chilly in the theaters.
Okay, the majority of negative reviews are about the staff being slow and or inexperienced, I haven’t read anything negative about the fresh yummy popcorn, or about how comfy the seats are or about how big and clear the screens are, or hey how about how your feet don't stick to the floor like they did at the old downtown theatre. I laughed at a persons negative review on here that said, if there was another theatre in town hed go there instead, O how I wish the down town theatre was still open so he could experience that old gem. Look here ppl, the theatre is still very new and as a result the staff are still new and learning, oh and please point out a theatre anywhere on planet earth where the staff are perfect, thanks. Oh wait theres more, theres a few negative comments about how ppl have missed part of their movie due to long lineups, and therefore have left a negative review because of that fact, please review the following. Brand new awesome movie(s) that a lot of ppl want to see + lots of people + new theatre which means new staff + only theatre in town + plus new shiny theatre that doesn’t feel like youll get an STD from sitting in the seats = A lot more people that actually want to go because its new and clean and enjoyable. Lets carry the one and we have a grand total = SHOW UP EARLIER (or use atom) if you want popcorn and drinks. Honestly ppl it’s simply math. People of Fort McMurray please ignore the 3.5 star rating this place currently has, I for one am very satisfied that we have a shiny new theatre that still has the new theatre smell. Have fun and enjoy your show ????
Best theatre ever very comfortable
Nice spot. My first time there
Grungry, dirty and just old. Popcorn is good. Needs major renovations, but as it's the only cinema in town, I guess we'll all keep going.
Fountain pop sucks big time everything else is great
The new cinema is just the thing the city needed. The seats are the best I have seen and the audio video Systems are amongst the best out there.
I watch the best movies here
Awesome
Went to the cinema sat next to a baby prostitute. The screens were way, way too big, the theatre was way to clean, and the staff were so great and accommodating that I wish all towns were as fabulous as Fort McMurray. Also the floors were not sticky what so ever. All in all, great establishment, except for that one guy... you know who you are ;)
The chairs are sooooo comfortable, service is great, loved it
Gross. All the screens have dirt specs on them which are big enough to be a distraction from the movie. The theatre entrence is seldom cleaned. Just as expensive as much bigger end movie theaters in Edmonton.
I love the place got helped by the best employer Carl
I love there reclining seats and how the arm rests move so the seat moves bigger
Nice venue but TOO LOUD. Manager explained all cinemas at preset level. So a body needs earplugs to be comfortable in a theatre advertises as being extra comfortable???!
Nice place, state of the art theater. It's cold inside though, they should turn the heat up a notch.
The staff is always super nice. And the popcorn is ????????????
If you like waiting this the place for you.
Nice to have the cinemas open again. ????
Theater is great, they serve booze too!
First time at our new theater. Huge improvement over the old one!
I love it always go there in my days off , but they need to clean the chairs cuz it smells bad .
Place was filthy. You were forced to stand in line at the concessions to purchase tickets even if you didn't want food.
Definitely an upgrade from the theater we had years before. Food line goes fairly quick, prices are typical theater prices YET FREE refills on large popcorns! Lots of washrooms. Seats fold back so you can relax and enjoy vthe movie while being very comfortable. Great place to unwind and have a laugh with Friends and family ????
This is the most consistently sub par movie theatre I've ever been to. Stains on the screens. Blown out speakers. Broken self pay kiosks. No popcorn some nights. Awesome.
Overpriced. Never clean. Bathrooms are a mess. When I saw Star Wars in 3D, they played the movie for 25 minutes without the 3D, then restarted it in 3D, meaning I sat there for almost 3 hours. The area of town is sketchy, too, with lots of vagrants and drunk/high people around. Lock your vehicles if you go and leave nothing visible.
Great reclining seats.
Very slow service. Horrible smell and uncomfortable seat and marks on the screens! Cleanliness is at about a 2.
Comfortable reclining seats, lots of space between isles and pre-selecting a seat is great option. As for conserving, If you don’t like “fake” butter on your popcorn, just ask for the real stuff they put on behind the counter :)
The new theatre is beautiful! Big, comfortable seats that recline! Big screens ! Big sound! Nice bathroom!
Much better than the old location. Recliner seats, freestyle pop machines, and you can reserve your seats easily. Screens are much bigger too.
Better than the old theater thats for sure movies are only 15$ lines are crazy tho
Very nice experience. Can't beat the reclining chairs for maximum comfort. Great concessions as well
This theatre is awesome!! The recliner seats are so comfy and they have good pretzel bites.
Nice new theatre! Great seats. Too bad we can't sweep up the popcorn off the floor or wipe the counters down. Saw avenger endgame 2 pm on openin
New facility is very nice! Chairs were very comfortable. Purchased tickets and food with the Atom app and service was quick. You stand in a different line if you use that option. Chairs were very comfortable lots of space to walk around without people having to move. Also dont have to worry about tall people sitting in front of you as each row is evaluated enough that no ones head would be in the way. Only thing I would have to say is entrance area of the facility needs to be kept cleaner (more sweeping and mopping).
It's the most comfortable movietheatre I've been in. Food always way too expensive bit that's the way she goes. The movie was good too.
Seats are very comfortable, the atom app made buying tickets and for supper easy. Just wish staff would turn off the lights on the walls during the movie.
Nice facility, but it was way to loud watching the movie
Not greatest. But it is good place to get out in this town
Theater and seating is great!!! Line up for snacks is 20min long, always sold out of prezel products and the butter for popcorn may as well just be pure cooking oil (no flavor) gross. Couldnt even eat 3 cups of popcorn!
Great, but expensive if you go at wrong time
I must say the seats are top shelf that must fight the need to remove my shoes! The manager was also very helpful and seems like the hardest fella there...this place seems almost to good to be true!
Love it! Good popcorn with real butter, great service, clean and wonderfully comfy leather recliners in the theaters.
Great reclining seats and good sized screens. Good food items on the menu but the nachos are not the best quality. However, The cheese and jalapeno are great tasting. Both Kids and adults love the option to fill up drinks based on their preferences. Overall you wont be disappointed to take your family and friends here. ????????
A great set up if teenagers don't sneak in your screening and ruin the movie for you.
Currently the only place in town to watch movies, the bathrooms look worse than a dive bar, the lineups for concession are ridiculous, the movie screens are worn & scratched up, sound system sucks (usually too low) & they don't even update the billboards out front... hopefully the new Landmark they're building is under different management! ????????????
Not a big fan of this place. Prefer to go to movies in Edmonton when I'm on the road!
The new theatre in Eagle ridge is amazing and top of the line. It renews the movie going experience. It actually makes a date feel like a date!
This is an awesome place to go and watch movies in Fort McMurray, I think it's the only one now as the other closed. The theater is brand new, with every seat being a recliner seat and showing the latest movies with a variety of times and formats. The staff here was rude to a customer and I didn't like that, and they wernt even apologetic, that is why I rated so low. The facilities are great. Being that this is a new cinema I thought they would have AVX as well, but maybe AVX is in Cineplex only.
Great atmosphere, and i love the reclining seats!
Amazing in so many ways . Finally fort McMurray gets a state of the art theatre seats are huge unobstructed view of the screen in any seat . Order and reserve your seat online and save the line ups
It was the first time l was in this new movie theater, It's a nice place and clean. Quite an upgrade from the downtown theater, other than being cold.
Clean and comfortable. Love the seating.
Really great service. The theatre was super clean. Loved that the reclining seats had a removable middle for couples (such as me and my man) for optimal cuddling.
Only place in town so can't complain. Wish the concessions had more selection
Very clean, modern facility with friendly staff! The place could really use some air conditioning in the concession area though.
Good place to go see a movie most of the staff.
I love the popcorn and the Cotten candy
Have you been to the old theater?? Yea... This is definitely a 5 star spot
What an improvement from the last theater in Fort Mack. I like this one and the staff were friendly. The prices and seats were awesome!
The only theater in town. Learn to live with it.
Outdated and dirty. Small screens and two sided seating so, there is no way to get a centered view. Desperately needs refurbished.
Theatre is fantastic. New comfy seats, lots of space. Unfortunately people tend to make a mess of it, but this is not the fault of the theatre itself.
Great theatre. Comfortable seating. Overall, a great experience...
Easy online puchase. Nice theater.
Finally a good theater in town. LOVE IT!!
SO MUCH ROOM! very nice theatre :)
Needs an upgrade for sure. Only theater in the city though so it will do.
Horrible line wait times. The butter tasted nasty. Super expensive. Really bad location. Screens are small Seats are average. But they do have some good lemonade. If you built a half decent movie theater on the north side of town. With some decent ticket prices. (ie: less than 10 a ticket) you'd take all the business and landmark would go out of business.
I place that i love to spend my time with my wife!
Theatre is slightly dated looking but the staff are nice. screen and sound were what you would expect from a small town but the fort mcmurray pricing was evident. The popcorn was UNFORGIVABLEY stale every time i go there.
I remember when this theater first opened; when I feel nastalgic I just go here because it has not changed since the 90's.... Except now it smells like urine. Counting the days until the new theatre opens
Large comfy reclining seats, lots of parking, bathrooms clean and bright. Concession prices good!
Great local option for watching movies. Food is varied and what you would expect in bigger cities. Seating is the main draw with fabulously comfortable recliners. Movie seat selection ensures you can reserve the best seats. Big upgrade from days of past.
Looking forward to having a new theatre but this one does the job for now, the seats are a bit hard but it's better than nothing
They have really good popcorn, they have really comfy reclining seats, really clean bathroom.
Still cannot get over the comfy recliner chairs. Just wish it did not cost 90$ for my family to watch a movie with popcorn...
Excellent experience for all. Comfortable and clean.
Good popcorn.lots of choices for diet pop ????comfortable seating..nice new building . Clean . good spund. $$$$$
The worst ever. It stinks, ... garbage. People from Fort McMurray deserve much more than that.
First time. Watching Crimes of Grindewald Nice seats. Show started 10 minutes late. Then the 3D didn't work for 5 minutes We noticed the side lights on. They stayed on half way through the movie. Crappy first experience. They did give us a free movie at the end, so they made up for it.
The theater is great! I love the seating and the theater layout.
Loved it! The leather recliner chairs couldn't be any comfier! Very nice, bright and roomy in the lobby. Can't wait to go back!!!
When I came in with my fellow dad, the line up wasn’t that good so I thanked god that the had chairs and a lots of tables with an outlet perfect to charge my phone! Th second part was the food, the popcorn tasted good without the real butter for almost 1 dollar per charge but the “fake” butter looked good and tastes really good also free and I had to refill that popcorn because it tasted super good! Thumbs up to landmarks cinemas! Without you guys in fort Mac we could had been bored! The third part that what I was looking for the whole time, THE CINEMA! I got shocked because the screen looks like 3D and it Was a wide screen show that I could se everything! The sound was totally worth the scale! So cool graphics in the movie and they are clean bathrooms and they weren’t any messy tissues on the floor and the soap is always full and working blow dry for ur hands! I loves this cinema so much and this is just like the ones in Edmonton and Calgary too! Thanks for the new cinema in this city! I just loved it! 5 star rate and really cool location! Keep up the good work! XD
Beautiful facility. Great value and best chairs you can get
Great recliner seats and lots of leg room for walking in front of seats. Very clean and nice convex screen. Comfortable.
Love our small movie house
Small theatre. But spacious. Good surround and screen.
The new one in eagle ridge is amazing
First time checking out the new movie theater! Great spot, seats are awesome!
Worst theatre I have ever been in. Crappy sound, crappy small screens. The Tv and sound system in my home is better.
Great app, comfy seats. Appalling service. No point in ordering ahead, since there isn't enough staff to make sure your food is actually ready when you arrive. And the App order line takes longer than waiting in the normal line, again because there isn't enough staff. Ended up missing my movie, not getting the food I paid for, sitting at the counter for 10 minutes without a response, BECAUSE THERE ISN'T ENOUGH STAFF. Left in frustration 5 times since I've moved to Fort Mac four months ago. Get it together landmark. There's a reason Cineplex is sooooo much more popular.
Amazing facility, absolutely great experience
Shamefully out of date. Only Cinema in Canada that has popcorn out of service multiple times per year.
Clean atmosphere comfortable seating!!!
10/10 DUDE WAS AMAZING
We always order ahead with the app.We pick food pretzels are never ready have to wait.
This is the worst cinema I have ever been to I used to move a lot I lived in montreal , Vancouver and Ontario and trust me I have never seen a service this bad !????
The seats were nice, popcorn was awful and cleanliness was bad. People pick up your garbage don't be lazy
Good food but long wait
Love the recliners and the popcorn and we had a problem with our movie so they changed us to another movie theatre and gave us 2 free admissions to another disney movie for another time
The place is starting to be run down. Looking forward to the new theatre opening.
Had to change seats and took 5 different employees before they could figure out how. Get to the seats and they are littered with popcorn and candy. The popcorn was stale and soggy. The seats are the only thing going for this theatre. I don’t mind paying their ridiculous prices as long as the experience is up to par. I wouldn’t go back if there was another theatre in town.
I want to see age of ultron but not in a dump like this. landmark cinemas should be ashamed of this place.
Small,dated and limited parking. However whenever I go there, the shows are never packed which is excellent!
Very nice n Clean . Friendly atmosphere
Always love to hang out at banquet! Never a dull moment with my family
Great cinema to watch movies! They have new reclining chairs! It's very comfy and you can cuddle with your partner.
Awesome was comfortable and had a great time
Shout out to Kaden for a job well done on a very busy night with short staff. You handled yourself very professionally. Hopefully the rest of your night went smoothly !!!
Very nice theater lots of space in all seats
Seating was really comfortable and the popcorn was good
I can't wait for Landmark to get their new theater and destroy this monstrosity. This is NOT what a movie goers experience should be. The staff is nice. Aside from that, the food choices are extremely limited, and I use the term "food" lightly. Last time I went the nacho cheese literally smelled like vomit. Literally... stunk... like... vomit. Garbaged, waste of like $18 because we know the fountain pop that comes with it is not worth that much. Seats start getting really uncomfortable by the time the credits start; which last time was 15 minutes after the movie start time. This is also the only place in town where I make sure to bring an extra layer of clothes because it inevitably will be uncomfortably cold in the theater even for someone like myself that usually runs hot. Now, I'm probably going back again tonight for the 50th time because I like movies apparently more than I like food, atmosphere, or my money... because where else can I see a movie in town?
Only place in town to watch a movie. Cant waot for the new one to open
They have implemented very good cleaning and social distancing practices. Great to see some classic movies back on the big screen!
Wow nice theatre great value
Love that popcorn they make always fresh very tasty.
Much better than the old theater. Decent prices. Friendly staff
The theater is great the popcorn was good!
Great movie experience, kids really love it.. The ticket prices are a bit expensive but it is by far a way better experience than the previous theatre
Run down cluttered minimal service and pretty dirty. Small selection of snacks. Does have fair prices for a movie though.
Good recliner seats. Decent screen size. Great overall experience
It may be abit old, but it is ok. The acoustics are not the best, but they do the job, has an ok screen.
It is definitely the best movie theatre in Fort McMurray, some of the speakers are blown out and the movies are out of focus far to frequently. But as the only movie theatre it is by far the best place to see new movies.
One of the best place in Fort McMurray after long time.. from seating to sound system..
Great recliner seats, and Great sound too! State of the art movie theater!
This is whst Fort Mcmurray looking for long time. Its good entertainment place for locals. Always check website foe show time or visit in. Free parking free handicap parking handicap access customer washeooms alongwith handicap Washrooms. Peofessional staff. Always smiling and getting customer. Love to visit here .
Line ups are a little long - you can buy food on the Atom app but not on the Landmark website. Service available falls between a regular theatre and a Cinpelex VIP as there are spacious recliners but limited food selection and no seat/liquor service.
Great theatre the recliner chairs were awesome
The concept of this place was amazing. Loved the movie theater. However i noticed that this place looked like a bomb went off. Popcorn everywhere on the floors. It made this teally nice high end movie theater look like a slum.
Better with the recliner seats and now licensed. Nothing new playing since Tenet but thats not their fault.
Love this place. Best seating layout. No negatives since I started going here when it opened.
Fantastic experience on the first day of the lifts of restrictions. Everyone was doing a great job and everything went super well. Mmmm Popcorn!
Although big line ups...things went quickly. Reclining seats are amazing
the place is absolute garbage, it legitimately stinks. My most recent beef, the movies they are playing are out on Dvd.... like get some new movies. Tupacs movie comes out Friday.... guess what you guys aren't screening it...The staff is overworked, two registers usually open... the food is old and stale, and usually they sell out of things like seasoning, nachos, salsa... basically anything that you'd enjoy... more than likely due to management bleeding the place dry of money and never sinking a dime back into the place(evident from looking at the theatre... looks like it fell out of 1995. Id rather drive the 4 hrs to edmonton to catch a movie then step foot in the place... oh and if you need to call them and ask a question don't bother you won't get through.... can't wait until the new cinema is open up in timberlea... cant wait to watch you go out of business.
I was surprised to see when you walk in and see the mess all over floor, & on carpets. You need more staff when your busy to clean.
This is the way to enjoy movies, in total comfort!
Very comfortable seats. Reclining, and 2 cup holders dividers ever 2 seats so that was nice. Will return.
Great seats and a great theatre. However, lines are always ridiculous even in the preorder line. It's like the forget about preorders and focus on the main line only. When there are 4 people in a preorder line you shouldn't be waiting for 30-45 mins. Place is always a mess and needs to be cleaned more regularly.
Over priced for such a small theatre. The workers didn't really know what they were doing.
Can't say enough good things about this new modern cineplex! Every seat in the joint in a recliner and way more food options an ever! Big screens! Big comfort! Big nom nom nom!
Been waiting a half hour and probably another 15 minutes before we are at the front of the line. Too bad. We will miss part of our movie. Great new theatre and short staffed on a Sunday. Mismanagement.
Great theater and the seats are super comfortable.
Quick service, nice seating.
The seats and theatres themselves are awesome. The lineup for concessions is CRAZY. We were in line for over 30 minutes. They had a lineup to the door and only 2 people working the counter. I recommend getting the atom app. Then you can prepay everything & there's a seperate line.
pretty okay but extremely over priced
Great upgrade from the previous theatre, but the line ups to get food is crazy. I waited 40 mins for 2 pretzel dogs, 3 workers trying to handle line ups almost back to the door plus running back and forth getting food. Try hiring more people
From cash to the seats, the establishment is clean and has a comforting atmosphere. You get to sit in style with your feet up while you get a clear picture of what ever movie you choose at the time. Parties for the kiddies and plenty of food options make this place an amazing spot for any movie goer!
Place is always dirty staff fights in front of customers. Staff is always confused when asked questions.
Fast lines. Hot popcorn. But the screen in theatre 3 had black spots on the screen and was very distracting
charges and charges, landmark cinemas fort mcmurray charges a surchage for costo passes and movie vouchers as "rent" os higher in this location, what a rip off and i am not impressed. They decided to open a theatre in fort mcmurray, not pass down it to consumers
Such an amazing new space but the service is usually slow because there are not enough cashiers or staff during busy times. Staff are always pleasant though.
The staff are nice and smiling and even though things aren't the best , they continue to improve each and every day. Besides we should stop comparing ourselves to Edmonton we are fort mc Murrites after all and we are different and way better in my opinion .
Beautiful arrangement for anything movies
Excellent new theatre, excellent screens, excellent building... Just excellent.
Very relaxing atmosphere big city Like
Watched Aquaman in 3D! It was definitely worth the money, seats were extremely comfy because of the easy reclining. Theatre was clean and 3D effects were amazing!
Way better than when it was downtown!
Worst experience ever. The 3D movie had audio out of sync, appeared too bright, started late... Popcorn was burnt... Awful, awful place... I'm from Vancouver, BC; my local Landmark sets the standard here... Shame on you guys...
The place is on the smaller size. I kind of expected a theater a bit bigger and in better shape than this one in a city of almost 70k people. I was also suprised that they let in someone with a baby for the movie. It smell odd as well. Unless this place steps up its game; the second a Cineplex opens up they'll be out of business.
Beautiful theatre, great spacious chairs, serious lack of parking, painfully slow staff, bland popcorn, pop was a gross concoction of multiple pops (probably because of the lack of cleanliness), no lids for drinks, and poor soundproofing (could hear our movie playing in the next theatre over). Came 30 min early to the show and ended up waiting almost an hour for food while staff had 3 tills open and no interest in picking up the pace or jumping on another till. Not short staff either, they were walking around looking bored or socializing on the floor and in the back. Wish I knew about ordering food on the app before I bought tickets on their website. Waste of money
I am loving this new location, and the incredibly comfortable seats! It makes it so much easier to sit through a whole movie despite chronic back pain. I also liked that the seats could be turned into loveseats, making it easier for me to lean on my fiancé's shoulder or hold hands and definitely share snacks! I am more likely to want to see a movie in theatres at this theatre, because of the seats that make it possible for me to sit with less pain for longer.
It's nice to have a real theater here.
Love the upgrade. This city needed it. Very comfortable seating beautiful entrance. Fresh popcorn.
Love that you can pre book your seats! The back row is the best for sound and view!
So much better than the last theater. I wish they would have better service though when you order your snacks on the app. They take way too long.
Everything I wanted it to be. Reserve seats. Good food selection.
Best seats in a theater I've ever experienced
Good selection of concession items, now serving some alcohol, the fountain is awesome and the reclining chairs in theatres are amazing (plenty of space for people to get by while reclined and you don't feel cramped in like in Galaxy Cinema Theatres).
Expensive like every movie theater. But super comfortable with their reclining chairs!
Seats are awesome, treats are always good! Though the last time we went, it seemed like the speakers were starting to die in one of the theatres. Seeing how this theatre isn't very old, they should definitely do some quality checks on their speakers.
Clean and comfortable. A beautiful theater.
Love the new theater .haven't been to the movies in years due to the hygiene of the old theater.
Could be a 5 star if they served alcohol and food at your seat. Otherwise it's Avery extremely nice theatre!
Good all round new theaters. Great seats. Not very busy tho.
Big ladyboy seating for you comfort. Best sound system I heard. Loved it.
Its an older theatre with small screens by current standards, still its functional and not a bad venue for an evening.
Had a great time wonderful chairs not to pricey
New theatre is a much needed (and wanted) breath of fresh air in Fort McMurray.
Clean. Very friendly staff and the seating is amazing. Reclining leather chairs. Need I say more?
A bit outdated but not terrible.
best theater I've been too in a long time, comfy reclining seats lots of room and the bass and sounds was superb.
Loved it seats were very comfortable very clean good speakers etc
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Good selections and comfy seats .
Love the popcorn
The staff is very kind and the reclining seats in the theatres make it a great viewing experience.
Very consfortable sitting with reclining chairs. Awesome
Love the seats, drinks and snacks are a little over priced but I get it they need to make money
It was an 1.5 hour wait for snacks for a movie last night. Arrived 45 minutes before movie would even start and still waited another 45 minutes. Had to sent the kids in the grab seats. Need MORE people to work or beware of too many movies on at the same time if you dont have the staff.
Simply put, the best theatre I've ever been in. There never seems to be a long line up, even though the theatre is full. Every seat in the house is a good seat. C'mon, a leather power recliner with cupholder arm rests for every seat, and an isle that says go ahead lie down, I still have plenty of room to walk by. Many people I see, bring their blanket and wear jammies. Seriously, the best theatre I've ever been in.
Nice new theatre but bad experience. We had booked 3 tickets in a row only to have two ridiculous parents book the two seats on the outside of ours and let their 3 innocent kids steal our seats. When asked kindly to move the parents rudely insisted they were their seats but wouldn't show proof of tickets. Theatre was full with only single seats scattered throughout so we went for a full refund in which they went good for if the kids weren't in the ages of 5-7 we could have had management force them to move. On the plus side my friend got to eat his entire pizza and returned the empty box, they also accepted return of the popcorn and pop we purchased for the movie.
The seats are very comfortable recliners! Concession is average in both price and quality to any other theater. Sound quality could be better (can hear movies playing in adjacent theaters during quiet points in your movie). Overall it is a worthwhile experience!!
Great atmosphere to watch movies. Recliner seats with lots of room. Video and sound systems are awesome.
no late show what gives? ran outta immation butter. last time i was in there some seats smelled like bad body odor can hear the movie if sitting next to wall in other theatre room. staff are fine though. this town needs 2 theatres tear this one down put parking lot up a carnival cinema like have in red deer be awesome 2 tickets 2 mediuim popcorn and 2 medium drinks 20 bucks. little older run movies. and a new one like cinplex odeon takes scene card
Part of me wants to love this theatre, there's alot to enjoy, but the concession is awful. They are SO slow. The employees all move so painfully slowly, lethargically sauntering over to put together an order meanwhile everyone in line is missing their movie.
To be fair the Cinema was amazing, watching movies on recliners feels like home. but that boy staff is so annoying and the place is a mess (not sure if its the staff or movie goers are at fault.)
Happy to have this theater! seats are comfy the sound is good sometimes a little quiet in the very back of the theater. All in all best movie theater this town has had to date.
All ways great for a movie
Screen i all dirty big spots everywhere on the screen cant wait to have a new theater in fort mac
Great to see a modern clean theatre in Fort McMurray!!! Seats were super comfortable and the popcorn was nice and fresh.
Watched Bohemian Rhapsody which is pretty quiet and all we could hear and feel was explosions from the movie next door. Did you guys forget to sound proof??
I like the reclining seats and the overall feel of the place. I’ve been to the old one downtown and this ones been a major upgrade.
Wonderful new facility.
At 54 yrs old ive been to many theaters landmark is the best the reclining chairs big screen it was like being at home .
Comfortable seats decent commissary selections clean washroom
Great movie experience with the awesome reclining chairs!!
I really loved the reclining seats, they are even more comfortable than the VIP theatre in Edmonton. Excellent price for movie tickets given the quality of the theatre. Four stars because the coke tasted awful, and the popcorn wasn’t the best. As well, the parking lot was completely full leading to many people parking in places that were not parking spots. The experience was not helped by the fact that two people were already sitting in our reserved seats when we arrived, and when we asked them to move they claimed they had booked the same seats. They eventually left the theatre entirely, so I’m not sure what was going on.
Great theater. Great chairs. Better sound then Cineplex.
Super comfort chairs but the drink machines only offered 3 different drinks. The lady said we could go back to her if we wanted different ones but it wasn't worth waiting in line for. Also, wish they had an option for healthier snacks. I know it's a theatre and they often just have junk but I can't even have plain popcorn, it's already loaded with a cup of salt
The snacks are great and the theatre is clean and comfortable.
V.I.P seats and a bar how much better can this get
Seats were clean, sound was great. Service was fast. It was very good!
Typical movie experience but could definitely improve on cleanliness.
Great seats but brutal waiting times. Missed the beginning of a movie a few times now. The app doesn't solve the problem because it's the same person working the regular counter.
My favorite movie teather!
Used the atom app to pre buy tickets and pop corn... We are still in the atom line and the movie started over half an hour ago..would've been faster to go through the other line by a long shot.
So much fun for the family! Big seats :)
I enjoy theatres and going out to watch movies. The staff here are at the most part are nice and friendly. This place is old and and there are some damages on the screens which stand out. The male washroom smells very bad. I seldom go in there to anything other than wash my hands.
Great experience, great value and great comfort.
Nice and cozy seats.. Felt like watching the movie at home..
Amazing! Very cool and comfy seats
On one of the hottest days of the season Ice Cream and Frozen yogurt machine don't work, such a nice movie theater but as usual nothing works properly or the way is intended to be and obviously fountain drinks not available for sanitary reasons ( I guess) so they rip you off charging $4.5 for a water bottle or bottled drink, served at room temperature, unbelievable, and this is the way they want ppl to return to the movies? Apparently they still have the same management from the previous dumpster from downtown.
Went to the only showing of Rush and the showing did not start. Manager was not to be found for 45 minutes and staff on front counter wasn't able to provide any information. One of the front counter staff was trying to help us out but as the manager was missing could give us an update. That front counter gentleman was great to deal with and helpful. Once the manager showed up was very defensive and told us that they were on hold with tech support an hour later. Told us that complaining to the manager wouldn't help as it would just delay things further. It was well over an hour before he came in to announce to the theater that the show would not start. The front staff was great but that manager should not be in his position. Unable to deal with people and could not offer the proper assistance. Very upset that I missed the one time only Rush show. Was only offered a refund for tix and given one free admission. Wasted 45 bucks on popcorn and treats to eat while looking at a blank screen with no information given.
Very comfy seats and nice theater but customer service was not good.
New facility is great. Big comfy chairs, lots of space, clear and easy path to walk in front of chairs, nice wide aisles. Seats have electronic recline, very nice. Great sound and nice picture. Concessions were great as well although the Pretzel maker needs to be more fresh, both times were stale, I asked for fresh each time, they have no trouble making you a fresh pretzel or bites. Tickets were a breeze online and prices are fair, all in all great experience.
I LOVE MOVIES. With POPCORN AND LAYERED BUTTER AND A LARGE DRINK. Who doesn't like a good comedy or horror or action movie to put you into a starring role to be entertained. Just order on the mobile app of atom to skip the lines and feel like a V.I.P. it is very straight forward to use the Atom app and be in the theater watching you movie in no time. Here's to you and will see you at the MOVIES.
Easy access. Parking lot at this time is a bit busy because the plaza still in construction. In our case was easy to get snacks. Use the app to get tickets and snacks is a very good option and I will recommend.
This place is great ????????
Open with a well thought out distancing and cleaning plan in place. They spray down the theaters between each use; the method and explanation are shown in the previews and seems quite good. We had a great movie experience. I would feel really comfortable visiting again.
January 2018 and it's still the best one in town :)
Love love love the seating here. Super comfy. Only downside? As the only theatre in town it’s insanely busy, make sure you book your tickets ahead of time to avoid the front row neck pains.
Pretty dated but great staff. Get there at least 30 min early to get popcorn and seats.
It's okay, nice for highschool and teen lifestyle, bit meh on how they play movies but great overall.
A great place to go for an evening out. The food was good, and the seating is comfortable.
Dirty grody place. Sadly... that's all there is... for now. If a Cinepolis VIP decides to open here... it will be AWESOME!!!!
Lots room great seats
Comfiest reclining seats ive sat in, and the floors werent sticky. This location is a great addition to fort mcmurray.
Nice seats but..the 30 minutes of commercials and trailers doesn't impress me. I'd pay $5 more to NOT see them. Food too much..coke and a pretzel for $10.
Great seats. Incredible picture and sound. Great movie experience.
Landmark is my new favourite
Laser theater dope
Great recliner seats!
Great new movie theater, very comfortable and better parking
very comfortable, clean and the staff are very friendly!!!
I had a small problem, so I contacted the owner and he helped me with great customer service. Thanks For Your Help
Staff was nice and friendly.
Worst movie theatre experience of my life. Unfortunately I can't give it less than a one star. the theatre smelled like barf and the air was musty.
absolutely the worst run theater I have ever set foot in.
Long line during prime hours but other then that good experience
The Gentleman is a great story, I recommend it ...
Didnt use the concession stand but the theater and seating was great! Parking is much better then the old theater as well.
Pleasantly impressed! Try the pretzels, excellent leg space on those lazy boy chairs and the customer service is solid.
its one of the few places to be entertained in this town! the prices are expensive but... its a cinema soooo.. lol
Restroom are terrible. The whole place needs a makeover. Not worth the price, but it's all we have. No wonder so many people in town have KODI
Theater renovations needed. Staff amazing.
Excited for it to re open. But wish it would get an upgrade!
Place looks like it was built in the 60s. Run down, over prices, broken chairs. The theatre is disgusting.
Great seats and popcorn. I like how they have early showing for kid friendly showings
Love it but now you have to pay for butter which is a downside. Nice staff. But they need to fix there alone system
Love the seats, the covid barriers give you that much more privacy it honestly makes the movie better.
The reclining seats are great and the screens are nice. That's about it. Popcorn is terrible. The whole place is a total mess just like the downtown counterpart used to be. This place needs improvement.
Absolutely love the seating!! Dont eat theater food anyway so I'm not worried about sub par food. Just loving the great movie experience
We watched a 3D movie there and the projector wasn't working for almost half of the movie. They didn't restart the movie once they got it fixed and didn't offer a refund to anyone.
This theatre has the reclining seats. I like that feature honestly, and with the arm rest that you can move so it becomes a large love seat perfect for a couple to sit close together and watch a movie together. The bathrooms are large with a lot of stalls and always clean. It has the self serve pop machine that you can mix in various flavors like vanilla, lemon, strawberry, etc flavors into your specific pop like coke, sprite, cream soda, etc. The parking lots is fair size but as more of the surrounding buildings and store are opening up it is definitely filling up. You can order tickets in person, in the front doors online when you arrive, or online in advance. There's also the option of pre-order your drinks and snacks which is a great feature to save time and skip the regular line which is large at times and completely empty at other times.
It's a good movie theater with very comfortable seating arrangements and latest sound system. Located @ prime spot in Eagle Ridge.
Great theatre! I would give 5 stars, but not for Poor management... ***( The Place is running by children )*** - popcorn everywhere - confused staff - atom is useless - waiting for food forever ( 35 minutes up ) - etc...
Horrible theater, if I want to see a movie in a theater I go to Calhary or Edmonton. It smells, it's outdated, antiquated technology, and there is nothing that makes me want to go downtown to see a movie. I dearly wanted to see the new Star Wars movie but I refused to taint my movie going experience at that establishment. I choose to NOT support them with my money. I vote with my wallet. Landmark Theaters here in Fort McMurray is just another example of how some local businesses thrive on gouging consumers. I would love to see Cineplex come in here and destroy them.
Customer service was really good, all the workers were nice and fast. Really enjoyed dear Evan Hansen tonight!
Great theater I have to say...
Definitely needs a facelift. For example: Get a bulldozer, plow the whole thing down, and rebuild. Simple, really.
Watched endgame alone. Cost me 50$. But was worth it. Great place, big chairs, comfortable recliners.
Good movie theater, way better than the old one. ???? All Eight screens are with "recliner seat", don't need to mention that on the tv screens above the concession stand lol.
Love the New theatre, abosolutely great. Remember to bring a blanket tho, it gets chilly in there
The line is always so slow. Always only 2 tills open.
They didn't have functioning drink machines (no coke zero/water was carbonated) , no toilet paper in bathroom stalls, The floor was sticky in the male washrooms. Unacceptable for the reopening you would think they would have everything in check. No accommodation to health conscious individuals. Go to Edmonton if you want a proper movie experience.
Cinema is dated but service is great.
I see improvements all the time at this theatre. Things like more staff at the counters to reduce lineups and overall cleanliness of the theatre. Keep up the great work. I'm excited about the new theatre been built too.
Great seats cleanliness could use some work
Awesome service, buttery popcorn, good movies and a nice drink selection
So clean! We got lucky and went to a weekday afternoon show and had the luxury of being the only ones! Super comfy chairs and by far the best popcorn I've had at a cinema!
Excellent seating arrangements. Fully reclining seats. Home bed experience. Super stereo sound system. A must visit place.
Long lines, over priced low quality food, uncomfortable seats and nasty bathrooms. Just a heads up if you do decide to watch a movie. Get there an hour early so you can get popcorn and a seat in time for the movie. And for new movies go to the matinee otherwise you're going to hate your life trying to get tickets, food and a decent seat.
Great theatre. Clean, comfy, friendly and efficient staff. It's about time, Fort McMurray!
It's a really amazing place. Sometimes it may smell funky and it's not a strong.
love the reclining chairs & everything but its FREEZING. I dont understand why they have the AC on in the winter. you can feel freezing wind coming from the ceiling. and they sell $20 blankets.... like really. why can't they just turn the heat on. they had a pipe burst not that long ago.....
Went twice in a week and enjoyed myself. First time though, there was no one checking tickets so could have gotten in for free. Almost happened the second time too but I got someone’s attention.
Only go there because it’s the only movie house in town otherwise it’s a shity place to watch movies especially block busters coz when the place packs up it really gets irritatingly hot. The one star is for the marvellous personnel who work there otherwise it would have been easy to give zero if it were possible
Looking forward to better service at the new location. There is never an adult manager on site. It's a shame to see the poor conditions kept at this location in comparison to the rest of Alberta. The staff doesn't care.
Beautiful theater good service washrooms no paper towel
Nice place comfortable seats. Lots of room in alise
Staff are good, screen and seats plus popcorn isn't the best.
Great staff love every minute