Reviews of Cineplex Odeon Westmount Cinemas and VIP (Movie Theater)

755 Wonderland Rd S, London, ON N6K 1M6, Canada

Average Rating:

DESCRIPTION

You have all the reviews of people who are purchasing the products and services of Cineplex Odeon Westmount Cinemas and VIP (Movie Theater) in the territory close to Dawson (Canada).

Now the business has a score of 4.3 stars out of 5 and that rating was based on 127 reviews.

You may have noticed that the average of ratings that it reaches is quite high, and it's based on a high number of scores, so we may say that the rating is very accurate. If there are many people who bothered to rate when they've done well with the business, it works.

As you know, we don't usually bother to place tatings when these are positive and we usually do it only if we have had a problem or incidence...

This Movie Theater is classified in the category of Movie theater.

Where is Cineplex Odeon Westmount Cinemas and VIP?

REVIEWS OF Cineplex Odeon Westmount Cinemas and VIP IN Dawson

Dennis Webster

We frequent Cineplex Odeon Westmount as we enjoy the movie experience here more than at Masonville Mall. Westmount is significantly less expensive for regular movies. We can also order a drink while watching a movie in the VIP section. Two thumbs up!

Syed Jaffar

We got the tickets for the first row, we were not satisfied so we asked for the refund, as the movie was not started they refund the money. Excellent customer service.

Brad Mills

This theater has the latest generation digital projection technology, an AVX screen with I sane sounds, 3 VIP screens and a small arcade section. I take away half a star because in one of the theaters, a whole row has part of the image projected on it and they say it's not fixable. I take away half a star because there's an upstairs seating area that they closed down for no reason.

Jim Wright

A beautiful clean and bright foyer with attendants ready to serve. Popcorn was hot and fresh. Lots of room in the theatre with reclining seats and plenty of legroom. I highly recommend this theater.

Michel Contreras

Great theater

Logan P

Easily the worst Cineplex VIP theatre I've ever been to. The seats are nowhere near the size or quality of other VIP theatres across Canada, and compare especially poorly to Landmark, which has MUCH more reasonably tickets. Drinks and food are okay, but very over-priced and there's nowhere to put your food in the VIP section because they don't have the big chairs with the sliding desks like they're supposed to. Many more VIP-like options around town for much better prices if that's what you're looking for.

Tommy Crane

The new seating is incredible and you can't beat the at your seat service. My favourite place to catch a movie

Michelle Pope

Love the VIP experience! Well worth the money !

Katy Whitlock

Love VIP! Best movie-going experience. Comfortable chairs, serving staff before the movie. Bar service. It's awesome!

Janahan Selvanayagam

Reclining seats are baller

Darren Cheung

I enjoy the VIP theatres. Comfortable and private with food service. Outside lounge is spacious and nice.

KoolKidBilly

Amazing place, me and my family love going to see movies. It's also really good for thoughs late night vip date nights ????

Tia Kennedy

Always such amazing service and nice staff.

Lord Tim

Love the full recliner seats so comfy makes my movie watching experience that much better

Kelsie MacLeod

I'm down for any place that brings a beer to my seat

Dad's Lessons

Excellent recent upgrade in the seating of the VIP theatres. The chairs are fully adjustable with a personal swing table. ... Also, heated seats!

Amanjot Singh

I Love going to this theater. Especially the VIP, the price is the same but you can buy a drink lay back and relax while you watch your favorite flicks.

Yanik Ottenbreit

Great theater, clean and awesome service.

TheHasenpfeffer “JumpInTheFire”

Expensive but probably the best Cinema in London

Daniel Dagenais

VIP movies are great, great food and service is fairly quick.

Andrew Goodenough

Not bad, front of house was a little messy but the cinema itself was quite well maintained.

Karen King

Big comfy recliner chairs. Small theatre. Only $25 for 2. A big bag of popcorn. Beer. Starbucks. That's a lot of check marks in my books.

Donica - DLA Originals & Donica-dot-eh

It was quiet (as in only 6 people) in the theatre. Easy parking. Only Kiosk open for payment, not able to pay with cash. As per usual, volume of the movie is WAY TOO LOUD! They must own the hearing aid manufacturers! Seat was comfy and reclined I only go to a movie if it is well worth spending. It is a very expensive for what you get.

Jessica Boo

They had Isle of Dogs, no other in town had it for a long time, so to me a 5 star for that

Cindy C

Comfy seats great food

Frank Joaquim

Great place to watch movies!

J R19

Love it. Super comfortable.

Cleric 0f Chaos (Cleric0fChaos)

Overpriced, no concern for making sure the orderly patrons enjoy their film without having individuals void of self awareness attempt to ruin the experience of others. Be more vigilant with people who cause trouble.

Darkwatch

Great seats and VIP is fantastic

Gabrielle Woodey

It's a Cineplex with recliner seating and prebooked seating. Happy to know I'm not going to end up in the front few rows to see a new film.

Marion Mills (Duke)

Loved the reclining chairs and HUGE screen!

Jason Clements

Great place to meet up with friends. You can grab a drink at the VIP bar before a show. And all theatres have reclining seats.

John Ducharme

The reclining seat are the way to go.No more being uncomfortable.

R G (Bex)

No time play though. But drinks! Very nice

Renata Maclean

Very comfortable reclining chairs, spacious and clean place. The staff was really friendly and helpful.

Art and Prevailing (HellaBoss)

Seats were broken in theatre 7, wouldn't recline.

Nagham Elsayed

Friendly staff and clean facility

Alisha

Nice and comfy seats. Prices are ridiculous.

Vince Londini

Solid theatre with decent concessions. Popcorn without butter pump (always avoid), was a big hit. Super large screen, recliners, and engulfing sound make this location one of our favorites. Four stars.

Josh Bachmann

Vip is the best drinks before a movie really relaxes you

grant pace

Went to see the movie IT.. was late show.. Kids in the theater kept talking and ruined the movie for everyone in there.. could not find any staff at the time to inform.. pay over $50 for 2 tickets popcorn drinks and whatnot and had to listen to them jumping around on seats and talking out loud.. multiple people also asked them to keep it down to no avail.. staff should always be on hand to deal with this kind of stuff until the moment the theater is closed!

Lee Lee

Terrible service, especially at concessions. Too loud and chairs are subpar. Rather go to Imagine and at least get free refills.

Chris Grosvenor

Was actually pretty quiet when I went there for a 4pm show very clean and with friendly staff. Hope to go back there and try the VIP out.

Daniel “Double D to the K” Koziara

My go to theatre in London. Sure Landmark has the seats but I come for the sound and size of screen. Marvel movies in IMAX or AVX cannot be matched by Landmark, besides I get too comfortable and fall asleep in those recliners. Staff is nice, place is clean.

Amanda Ribera

Far to expensive. My 12 yr old son and I went to see Jumanji in 3d with 1 combo to share and it cost $48. Ridiculous I will never go there again and will continue to give my business to the theatre in Galleria Mall only.

Jordon Wood

Standard movie theater. Making great improvements to the seating thankfully. Still not a VIP experience. Could use more staff checking the audience, abundant cell phone use and talking during any movie.

James Thompson

The movie I saw was Alita which was excellent. What made my movie-going experience not so nice was the dirty washrooms. It seemed like no one had clean them for days. Every toilet seat had urine sprinkled all over them. I won't be going back to this theater location.

Carla Brown

Great seats and tasty drinks!

Gary Manley

Uncomfortable seats, they don't adjust like a real lazyboy chair.

Andrew Lee

Don't get tickets for the first row. Come back another time when other seats are available.

Steve Wright

Comfy seats with great screens. Love their Sangria in the bar.

Paul Mullin

Now very competitive with Landmark.

D R

Nice theater, VIP option cool

Paul Smith

Comfortable seating, great screen and snacks!

Matt Reimer

Love the new recliner seats. Seems cheaper too

Albert Arevalo

Excellent experience, great seating (reclining chairs).

Maxine Tubbe

Love the VIP cinema here. You have to be drinking age to enter. There is table service before the movie with decent meals, Starbucks coffee and the usual popcorn and concession snacks too. Dinner and a movie! All the seats are decent. Since the VIP cinemas are smaller, even the back row or side seats aren't too far from the screen and you always have a table beside you (each row has pairs of seats with a table between the next pair of seats). The front row(s) have fully reclining seats. I've never used them, so I can't say if it is a good experience or not. Personally, I'd be afraid of falling asleep and find it difficult to eat and drink in a fully reclined position! There are 3 VIP screens at this location, plus several regular screens too.

Michael Tnt

Good food, prices ok games

angela gagie

Good place to see a movie. Love the VIP but not the recliners - they hurt!

Justin Plet

Best movie theatre in town. VIP is killer. Great food and service. Bathrooms in main theatre need to be renovated to make it 5 stars but VIP bathrooms are great.

Jay Wright

Nice cinema with the option of the VIP lounge for anyone wanting an alcoholic beverage.

Karista Smeets

Busy, yet comfortable place to enjoy a movie with your family

Ron O

It's so awesome to have them open, the VIP area was fantastic.

Bryce Reid

I've always had good experiences at this Cineplex location. Been going here for years.

John Griffiths

Large reclining chairs with foot rests, makes experiencing 'going to the movies' a more personal, comfortable experience. I have a home theater with a large screen, projector and great sound system, but there's still nothing like going to the movies at Westmount Cineplex Odeon.

Ekbal Mina

It was ok. Did not use the VIP services.

Seva I

The seats are Lazy Boy comfortable with loads of leg room, it is easy to book tickets online and skip all the line ups and the prices are reasonable, especially on Tuesdays. The popcorn is pricey and not so tasty. I don’t usually tend to buy food when I go there though.

Amanda Summers

I went to see the Avengers Infinity War and asked for a caption/subtitle device to use for the movie as I'm hard of hearing and have trouble with hearing voices in films that have lots of music or explosions playing/happening in the background. So I got the subtitle device but had to go back for another because the one they gave me didn't work (didn't turn on)... The replacement one also didn't work and kept saying "No captions available for this clip"... Throughout the ENTIRE MOVIE. so I ended up going to the manager to complain because there were parts of the movie that I didn't understand... Thankfully they gave me 2 free movie passes for the inconvenience but that isn't the point. Now I'm afraid to go because what if it happens again? Time will apparently tell. I'm going to go see Deadpool 2

Marilyn Gauvin

VIP lounge very comfortable. Table service was great! Suggest buying tickets online as sells out quickly.

Diana Ali

Although watching a movie on the big screen again was a fun experience and the recliner chairs are super comfy, the concession service was worse than terrible. For two people, we paid $60 for a movie night out! $30 for the tickets and $30 for 2 fries, 2 hot dogs and 1 drink. The drink was a regular (medium) fountain pop Coke and cost just under $6, which I find absolutely wild. They didn't have cheese for poutines, nor ketchup for the fries or hot dogs, only packets of mustard and we were offered 1 packet until I asked for more. They also didn't have pepper, only salt packets. And the worst part of all is the food was not fresh. Both my partner and I got sick. I have been sick for the past 2 days. It's sad, but the movies are not what they used to be and they charge outrageous and simply unreasonable prices.

brian rayner

Very much miss the ability to get tickets from a human. Collect scene points but the self service kiosks won't let you redeem them.

Justin Snively

They renovated the VIP theaters and moved the seats closer together while also making them smaller. Part of the allure of VIP and paying double for tickets is to have more space and not be elbow-to-elbow with a stranger. The other issue is the railing in front of every seat is too high so it obstructs the bottom of the screen when the chair is reclined. Someone at Cineplex wasn't thinking when they redesigned the VIP theaters. Likely won't be paying extra for "VIP" tickets anymore.

Kateh May

Had an odd experience at this location. A new girl took our order, and happened to mess up on the transaction and didn't get my order down right for the food preparer, which is totally fine. I've worked in the food industry for years and I totally get it. But when I pointed out the error to the guy who handed me my order, he immediately rolled his eyes and started arguing with me, saying I needed to pay for the extra charge -- I think he thought I was trying to pull a fast one on them. I immediately agreed to pay without pause to get it fixed and the cashier jumped in to apologize and say it was her bad. But then the server tried to convince me to just share with my date's food instead of getting the food that I ordered fixed, over and over again, despite my assertion that all I wanted was a little cheese on my hot dog and for my boyfriend to have what he ordered for himself. He was insistent but finally the girl rung me through. The guy wordlessly put on as little as he could get away with, handed me my order, and immediately and pointedly turned his back to me. It was a really weird hill for him to fight on and honestly kind of soured the mood for my date for a little bit until the movie started proper. At the food service job I work at our motto is to make it right. I don't understand why he felt that he had to argue with me over something so small. Girl was sweet, though.

Neil Temple

Great theater ????

Sherry Ridley

Comfy recliners, good food, good movie. Its nice for something different

ben horton

Only reason i rated 4/5 is because the only automated ticket machine was broken otherwise a great theater parking can get a little crammed but that just shows how many people like this place ill come again when another movie interests me

Micah Galizia

Typical theatre with typical theatre food. Nice overall but nothing extraordinary.

Brandon Stewart

The vip experience is always worth it

Murphy

We sooo missed going to the movies! Last time I was able catch a movie was when IT was released. (2018) This is my go-to movie place! I can use my SCENE points to redeem movies & canteen. Of course you have to wear your mask until you get into the theater. After your seated & with popcorn & candy & pop you can remove your mask during the movie to eat/drink. It was a lovely night out! We saw Jungle Cruise with The Rock, & well it "rocked"!

Meghal Raval

Great place and wonderful experience.

Alexander Brioso Rodriguez

Love this place, my to go cinema to watch the newests movies. Recommended

Syeed Hasan

VIP: the seats aren't as comfy as landmark yet more expensive. Also squeaky. Having proper meals while watching is very difficult since everything's dark. Lastly, the "waiters" need a whole lot more training.

Russell Harness

Such a cool place. The new super comfy seats are crazy awesome. Just make sure you don't fall asleep (because of them being so comfortable)

Topher

Comfortable cinema. Love the recliner seats!

Leanne Dennis

VIP is the only way to go see a movie

Jerems M

Electrical reclining seats standard, can't beat that, they were comfy and the theatres don't have a bunch of seats which I like too. All seats had a really good view off the screen and there was no worries of someone blocking your view of the screen. Sound system was really good and was overall good experience. Everything there is way overpriced for your popcorn and snacks though, I guess you expect that when you go to the movies. Overall we were happy with our visit and I think we will splurge and get the VIP theatre to see what that's like.

garnet mccarty

The seats are not the best . Servers in the VIP forgot half of what we ordered. Try to get a refund after the movie and no staff to be found for 20 mins. Then was told " tills are closed sorry". Will not be returning to this location.

Jeremy Thanaparamy

One of the best Theatres out there a mean a place there to watch movies

Luke Durda

Just an average movie theater with the VIP section which is great because you don't get a bunch of little kids screaming during the movie. The service is terrible as staff is either talking to each other or sweeping the floor instead of helping you when you want popcorn.

Hephziy Anyim

It has great movies that one can watch

S Mortimer

VIP is the only way to see a movie. Food and service is great, chairs are comphy. I wish the mini tables fully compacted away, but it is nice when you need it.

Grant Atwood

Great spot to watch the latest releases! Always clean and a great experience to use the VIP lounge and take advantage of the drink access while out with friends/family.

Nate Meyer

Always kept Clean. But kinda expensive. Food is crazy expensive. 4 keosks for quick ticket pickup

Lorne D.

Fantastic Theatre! VIP is definitely worth it, especially when you go on Tuesdays!

Carrie “Carrie YXU” Diamond

This location has great reclining seats. Lots of parking. Friendly staff to boot. Looking forward to coming back after the lockdown.

Sarah Rigler

I love this Cinema! The staff are super friendly and polite and it is always perfectly clean. We drive a total of 2 hrs round trip to go there and it’s completely worth it! Before Covid we went about 6 times a year, we were so excited to be there today for the first day of screenings after being closed for so long. We missed you!

Lorrie Ebel

Love the atmosphere very clean and friendly I will be back!

Randy Cousins

Great experience, comfy seats too.

Bernard Lechler

Went to see Shazam, it was enjoyable. As is always the case with these places, the popcorn and drinks are just absurdly and shamelessly overpriced.

Gohar Khan

Good vibration sound amazing more comfortable for Westmount movies

Carolyn Tomkins

VIP is the way to go. Heated seats that recline are perfect! No more freezing in the theatre.

Ananda Ghosh

It's good that you can see some Indian movie there in comparison with Cineplex in Masson ville Cineplex.

Pradip Jain

Manager Andrew is an amazing person, Very polite and respectful to talk. Thank you for great experience.

KingTuttPro

The only thing that's still good about this mall. Place is a bit old but they always keep the theatre up to date.

Jaquar

Awesome movie theater with lots of parking! They even have a fancy VIP area and theater.

Kelly

A little pricey, bit clean non the lesa

Joshua Dierolf

Great service and great good. Highly recommend the vip experience.

Devon Bridge

Great place, all new seats!

Weetart ED (Darren Filip)

VIP is the best & the seats are astounding the service amazing respectful and prompt The Food is good Overall experience well worth the money!!

Dee Dee

I was just subjected to another advertisement on YouTube from this place; I've been forced to watch the first five seconds probably over a hundred times. Horrible music with this drum at the beginning... the whole thing is just horribly annoying. I know where you are, when I want to see a movie I'll go, and would have chosen this theatre to go to because it is nice but being bombarded with these adverts has prompted me to make a vow to never, ever go back again in protest. I'd rather watch a viagara commercial.

Ann Williams aka: Jammers4Jesus

Very friendly service and clean comfortable place to relax and enjoy. Thanks for a great movie experience.

S HD

Love this place! I had to cut my movie short because I was called for an emergency. I called customer service and spoke to a manager and told her about my situation she sent me passes to watch the movie again:)

Lucas Irvine

Theatre was very hot and we due to reduced seat capacity with recliners we had to see a later show.

Tammy Wilson

Love going here for the movies!!! First choice always!!! Clean, welcoming and great staff

Dean Doxtator

Easy 5 star took my mom & nephew to see Lion King. Bring a hoodie or blanket it gets cold with the A/C on great food great service.

Nancy Clarke

This theater is very clean and the seats are quite cozy if you're in the theater with recliners!

MEXYGIRL

The movie we saw was having minor audio difficulties but the staff was helpful and accommodating.

Cheryl bois

Great movie area staff helpful wish I liv d closer

DecorRater

Theatre seats are great. Getting yogurt from the formerly self serve yogurt place is not. Long line up and there are so many options it's takes forever for the staff to make each persons yogurt!!!!

Foodelventures

Theatre was clean and the IMAX theatre had huge, comfy, reclining chairs. The staff at the yoyos were also very generous and gave lots of toppings????

dust away

Comfortable seats. Like how you are served at your seat before the movie. I prefer the bar lol

Lisa

So comfortable. Loved it!

Charlene

Friendly staff. Cold beer, comfortable seats. VIP section pricey but fun as a treat now and then.

Anna Chicory

Nice seats, ridiculous prices for popcorn.

Neil Stokes

Nice theatre but everything is a bit expensive. Would rather go to landmark.

Michael Hammond

All screens have recliners which is super nice. VIP is actually a great deal if you collect scene points as it costs the same as a normal movie but you get more points.

Hayden MacDonald

I usually have a great time at the Westmount theatre. My last visit was a little disappointing because the handrail in front of my seat was actually obstructing my view of the screen, which was never a problem in their VIP theatres. It may be just a problem in that specific theatre.

Stephen Sinclair

I love the VIP seats when I go out for a date night. Also beer and movie +1

Natalie Kenzie

The VIP theater experience is WORLDS better than your average night out duo of popcorn and a show. VIP menu selection is 10x more intriguing and palatable than regular theater food: I ordered the salt+cracked pepper edamame & veggie samosas with mango chutney, and both were absolutely delicious paired with my pink vodka lemonade, YUM. I really appreciated the diversity in the menu, especially all the Vegetarian options! The theater was calm and quiet, which offered a more relaxing atmosphere, and the staff + service was extremely helpful and overall great! I'd also recommend stopping for some Yoyo's frozen yogurt before leaving, great price and fruit toppings were fresh.

Michael Prentice

Good seating and great snack options in the VIP. A bit on the pricey side.

1960Donna Hamilton

Great place to go to movies havent been there in 2 and a half yrs ago

Tefen Ca

Everything is great here besides the price of popcorn, pop, & nachos! Poutine and other food is much cheaper! Theatres are excellent! VIP Rocks!

Rochelle Lundy

Great experience! We had the entire movie theater to ourselves :)

John Ianni

It seems that Cineplex, in an effort to offset the recent increase in the min wage here in Ontario, has decided to rely more on the ticket kiosks and less on actual employees. This is a mistake because there seems to be more seniors heading to the movie theatres these days. Many of these folks are afraid of technology, and if they have a choice, they would go to a competitor that offers live ticket sales people.

Adam White

We always go to the VIP theatre. Once you're spoiled by VIP it's hard to go to a regular theatre. Good seats, plenty of leg room and always clean. Being able to have an adult beverage and not have to listen to kids is a huge plus. The theatre and bar staff are always friendly.

Andrew Kilbourne

If you're looking to make a night of it, hit up the VIP. Recline back, have a drink and enjoy the show.

Ron Roberts

Definitely one of my favorite movie theaters.

Sean Broderick

Love the VIP cinema. Having the reclining chairs, reserved seats, and table service is one of the few perks of being an adult saddled with anxiety, depression and a low boil hatred of existing. The coconut shrimp were fried to golden brown with a sweet Thai dipping sauce. I washed this down with a margarita. The boneless chicken wings were indeed boneless. Honey garlic sauce I would give a 7/10. Nothing too crazy. The Korean BBQ sauce....not to be that guy...but.... It ain't kyochun, my chingu. Namaste.

Paul Samuel

Jumangi nice show Comfy seats nice Saturday afternoon date

KODSTR

Was great vip service was awesome

Steph Neale

Gotta love the recliner seats. Sit back munch some popcorn. Entertainment doesn't get any better than this.

Andrew Trudgeon

Theatre needs to be a bit more dimly lit

Shane Thomas

Love the power reclining seats!

Mike Faulds

They redo the seats to get "recliners" where the leg only goes up halfway? So lame.

Chris Luth

Good picture and sound. Prices were a little steep, but over all a positive experience.

Daniel Durda

Great theatre experience. This movie theatre offers a great experience for everyone. The seats are full leather recliners. They often have movies in 3D and AVX and IMAX. For those trying to get away for date night, this movie theatre also has a VIP section which is exclusively 18 + with a full bar and waiting staff to bring you food to your seat. If you're looking for any movie theatre to go to in London area this is the best movie theatre!

M Gib86

Love the VIP section, especially when you use scene points, but the service for the VIP at your seat is pretty slow sometimes.

zacanada zak

Expensive, maybe they should work on reducing the snack prices.

Ryan Dykstra

We were in auditorium 3, row E. It is nice the seats recline, they are comfortable. However I felt like I had to make a choice between seeing the whole screen or being reclined. The have a railing that will block the bottom of the screen if reclined. They also cut the credits short, sure it was a isolated technical issue. Decent venue for a movie.

Darren Jerrard

Good, clean theater. Pricey. Had to take 3D glasses from an empty seat as my seat didn't have a pair when I arrived.

K Lao

Seats were super comfortable and the sound of the moving was perfect.

Sue Hania-McBeth

Comfortable seats...a little loud. Should supply earplugs with ticket purchase. Water for 5 dollars was ridiculous!!

Jenna Circelli

Most comfortable seats I've ever had in a theater. Movie was amazing too

Smit Patel

Nice place

Jennifer Harasyn

Great time had by the 5 of us. I feel very short in the seats and extra back rest would only make it better.

Jordana de Bruyn

Usually a great experience overall, but I do hate the new auditorium setup. Further back than row D, you have a handrail in your view, the seats are less than 6 months old and already breaking, and they turned of the seat warmers.

Jamie Moore

The new recliners they installed are so much worse then the old style they had there. Never should have changed them. So uncomfortable. Will not be back.

Warren Hooper

Great place for an evening at the movies. We had dinner right at the theatre and then watched the movie.

Caleigh Cameron

SOOOO happy you guys have recliner seats. Still love the popcorn

Ben Buck

Always a great experience

ALEXANDER MCLEAN

Nice. Seats are awesome. Lots of room. VIP is great.

Andrei Arca

The line at the concession were short yet slow moving. And they don't refill your popcorn? I don't know if that's a corporate policy that has changed, but every Cineplex I have ever been to has always refilled my large bag of popcorn and drink on my way out when I ask.

Sammy G

Compfy chairs but I wish they'd lean back more

Harry Cartner

No AC on. Very warm in the theatre. People fanning themselves.

christine scott

We really enjoy this theater now that they have the bookable reclining chairs.

LYNX LYNX

Awesome theatre! Love the reclining chairs and vip option. Concession stand popcorn is amazing.

Jamesson Creek

Hrrrm... I liked that it's not as busy as Massonville. Aside from that... Consession stand didn't offer as much. Only like 2 ( of the maybe 10 ) games aren't broken in someway. Just seems a bit run down

Melissa Sherk

My daughter and I went here to watch the movie detective Pikachu. We had never been to this theater before and we found this stuff to be incredibly helpful. They must have been able to tell by the look on my face that I really wasn't sure where to go or what to do and someone came over and mediately and helped us right away

Rob Redding

love this theatre, went to see Downton Abbey, there was a gun in the movie, that is why i am giving it 4 stars. lol

Brian Murphy

Love that they have reserved seating and recliners

J W

Going out to see a movie for the first time in a couple years, reminded my of why I quit doing this. It was even worse this time with this new strict seating and people throwing stuff all over the place. For a 50$ movie for 2 people you should not feel like you want to leave before the movie starts. This family will opt to continue watching our entertainment at home.

Cristiano Bilanzola

Clean facilities and ample parking. Recliner theatres mean movies sell out too quickly, but if you can get tickets before hand makes for a comfortable experience. Concessions, as always, are massively overpriced. Best to eat before you come.

Ameer Ali

Nice place to go for the movies. Although can use more trained staff

blenderjunky Michael

My experience was terrible. The staff wasn't helpful when asked something and acted as though it was a waste of time to offer any help. To top that, we went for a matinee and two children were so outrageous and the mother was so lacking in care about how her kids were effing the other paying patrons of the theater that the entire experience was ruined.

Rocque Solid

Nice clean theater...anything from regular seating up to recliner then up to vip where there is an alcohol service for limited number of drinks during the movie...cheap prices in the afternoons but best on Tuesdays...small arcade area in case you show up early for your movie use it to kill the time.

Matt H

Nice clean theatre. Ask for fresh popcorn when you can. VIP too pricey now. Tuesdays $7. AVX theatre is great as well.

Dave Schram

This is an awesome theatre which has switched over (most of the screens if not all?) to the reclining large leather seats - which are simply amazing!!!!!! It is very clean and has good quality sound. Go on cheap Tuesday for an even better deal. Cons: Very strange how it is tucked back behind a mall and not visible from the street... very strange. Also, VIP is a joke - especially since the seats in all of the theatres are just as good. You pay an extra 5 bucks for the right to buy over priced food and drink...... lame.

juan lopez

This has always been our theatre of choice, for the quality of the sound the size of the screen and the new recliner seats. Even though I wish the urinals in the men's washrooms had dividers for privacy.

Nayara Tavares

Excellent chairs

James Whipple

Great theater with fantastic seating, fast moving lines, and great snacks

Jessica Archibald

Comfy recliners in the VIP theater. Nice server. Food was delishious. Will be back for sure.

princesslunamoon12

saw Fantastic beast the crimes of Grindelwald in there AVX theatre it was amazing the theatre is self was super clean and the food over here is amazing the freshest popcorn i' ever had i highly recommend this theatre :)

lovish sharma

All recliner seats. Ultra AVX theatre with huge screen and Dolby Atmos makes watching movies so much better.

Terry Nabess

The price is what stops me from going to movie theaters now days. When you work min wage for a family of 5 is insane almost 50 dollars for just the tickets and then popcorn is way to over priced seriously popcorn and pop are next to nothing in cost wise and people are paying 20 dollars for one combo for them selves not even for the kids. It's just too much to break the bank for 1:30hr of sitting in the dark. Wait a couple of month's it will be on bluray buy the movie for 24.99 etc

Yash Patel

Nice place for movie lovers

Sophia Diaw

Very nice staff! Clean place.

Matthew

Awesome seats awesome space

Richard Correia

Great Cineplex. All the rooms have full recliner seats now. Love it.

Micky Mick

Everything is great except for they are now doing assigned seating in a movie theater. What a ridiculous concept. The always first come first choice is best in my opinion.

Scott Van Lare

Movie theater is clean and nice only dissapointment is the height of the guard rails in the recliner theater. If you recline ithe bars sit in the middle of the screen. This seems like an after thought from cineplex.

Patrick “PC” Hebert

Had to pay full price instead of the disabled rate again despite limping around with my prosthetic device out

Diana Moniz

Super comfortable seats. Very clean.

Paul Nicholas

Theatre was a bit dirty. Big issue is the price. For me and my son for snacks and movie was $70 for the avx. This is too expensive for a movie.

Kevin McClelland

Great place to watch a movie. Always good service

Derek Goodger

Under staffed. Extremely slow. Over priced.

D C

No free refills on popcorn? Whaaat?? Only Landmark does that I guess.

andy grimster

Pretty cool pace they've got some stuff

EhKaw Gaming

i wanted to train boxing in that place but i am not 18 is that ok if your are 16

Tim Hodges

Big improvement over the old theatres in the food court area of the mall. New theatres are well kept. VIP areas are 5 star.

Weird Ally

My husband and I went to see the VIP for the first time. We will NOT be back. GO TO LANDMARK INSTEAD! First off, the seats are SO uncomfortable. Landmark is so much better for a cheaper price. If you are above 5"7, be prepared for your feet to dangle off the recliner. The movie screen had glare on the bottom left and right corners, which really took away from the cinematic experience. When you order your seats, the online ordering system makes it seem as two seats are coupled together, and that there is some space between seats for a more intimate experience. Not so, you are crammed in like sardines. I get that this is what most movie theaters are, but honest advertising on your website would help so people are not disappointed. The VIP is advertised as a "mature" experience, "leave the babysitter at home"... However, I was astounded at the amount of disruptive guests during the movie. Laughing so loud and inappropriately, flat out screaming at the screen and just being so loud and obnoxious. People were served and were ordering food after the movie began. It ruined the entire start of the movie, which was a horror movie so the bright light of the server's iPad was very disruptive. SO many people had their cell phones out for the entire movie. I get that cineplex cannot control other people, but judging by the other comments here, this is an ongoing problem at this location. If you are going to serve people alcohol, you have a responsibility to watch the patrons. Also, do not serve people once the movie has began. Perhaps there should be someone standing outside the theater to inform patrons that they have past the time to be served, so they can order outside the theater and then have someone bring it to you. Such a rip off just for "in-seat service".

Andrew Verteramo

The best theatre in London. Clean, quick service and helpful staff and management

Patrick Martin

Prepared securely and great popcorn. I ordered using the Uber eats app!

AKHIL REDDY CHAPALA

Compared to silvercity and cityplaza little low.

Bhavik Gandhi

Not crowded....

Mother-Lee-Love nrg

Friendly and speedy service. Dbox seats weren't as active as we had hoped.

gtmustang2010ont

Had a good experience the staff were friendly we went to the VIP section the theater was clean the prices are typical for movie theaters

Tracey Lynn

Too cold. Seats were uncomfortable.

Michelle Robert

Vip was very disappointing. Servers were taking orders after the lights went dim... The chairs and tables are substandard. Regular theater seat not recliners and side tables do not move. I would not ever pay vip price for this place. Fairway Kitcheners vip is 100 times better.

Relative FrencH20

$25 for popcorn and pop. Probably 35-40 cents cost....no more pop refills and no combos available in VIP. $60 later we could have bought the DVD and had a real meal somewhere else. NEVER AGAIN. Goodbye Cineplex Odeon you suck at everything but shyster money grabbing.

Thomas Kimonen

Very comfortable seats with lots of room to stretch out your legs. Nice to order your tickets online in advance. Large parking lot is a plus. Good place overall.

David Piercey

Very clean, excellent comfort! Entertaining experience indeed!

Joshua Workman

A great theatre in South west London. Our first choice when thinking of a theatre in London.

David & Jillian Vandermeersch

Comfy reclining seats and lots of personal space, your not crammed in next to other people. A more costly option for tickets and concession snacks. Good selection of recent movies.

Cinna Bun

The only good part of Westmount Mall. Comfy seats and tickets are like $15 for 3D which isnt too bad. Saw detective pikachu! Pika and Pika-Mini thought it was ok.

Shannon Duncan

Friendly service, the seats are always clean, and lines are quick when purchasing tickets. Food is a little pricey, but on the same level as any other movie theatre.

Tom Woodroffe

Very comfortable reclining seats. Excellent screen and sound.

Dave Wright

When they are actually playing a movie we want to see, this theater is good. Seems 75% of tie though, they don't have a movie we want to see and we have to go to Silver City

p. Anderson

Good service. Good movie. Bad location.

Kevin Labonte

Great layout and screen size. VIP is awesome but pricey.

Steven Kilmer

I came, I saw. I was comfortable. Coffee was good too

darthsynchronic

Westmount Cineplex VIP LOUNGE - Sept. 19, 2019 @ 8:45pm Ordered the following: 1 ea. Fishbowl Margarita (3 oz. Liquor) 2 ea. Stella Pints 1 ea. Half and half boneless chicken wings (6 ea. with honey garlic sauce on the side & 6 ea. with medium BBQ on wings) 1 ea. Nachos with grilled chicken 3 ea. Crispy chicken tacos 1 ea. Blue cheese dipping for veggies Conerns: The fishbowl margarita seemed not to have any alcohol in it. Both the Nachos and tacos received cold. Boness chicken wings are warm only. Mentioned to server and she offered us 3 ea. free appetizer coupons on next visit but we declined offer. Very disappointed :(

Courteney M

Prices are incredibly too high. I'm happy that they have the scene program and the VIP section is a nice escape from children. The arcade area is a little small but the reclining chairs are awesome in the theatre. Outtakes had great poutine but the hot dog tasted like soap and had a yellow plastic piece of garbage in it.

Jocelyn McTaggart

By far my favourite theater in the London area.

Yara A

Make the tickets and food cheaper for the entire week and not just Tuesday’s. And let us pick which candy we want for crying out loud we might want sour patch kids and not wanting to pay like $15 for it y’all are so stingy.

Jaime Hackeson

Very comfortable and the 3D is fantastic!!

Lisa Macklem

NO stars. This theatre is TERRIBLE. Management rude and refuse to do anything about rude women who talked all the way through the movie we were trying to watch. Dreadful service at the concessions. AWFUL, AWFUL, AWFUL! AVOID!!! There are too many other theatres in this town to waste your money here.

Mazekeen Undertakers (Mazekeen Of Executus)

Great spot for movies just finished ff9 the volume was perfect as well.

Ebrahim Ayob

Nice new cinema with reclining seats.

Saimah S

The movie was in a different theater. We bought VIP tickets but they moved the movie to a much smaller theater that was not VIP.

vrutika patel

The recliner chairs are really comfortable, it just makes the movie watching experience more enjoyable. Great, friendly staff

Andrew Cardinal

Comfortable and the service is great.

Mullett1014 “SHENANIGANS CHANNEL”

Date night with the babe loved it. Amazing seating and just great experience

Laura McFadyen Brown

Good staff who are conscientious. Usually clean

Joanne A

Loved the seats. Very comfortable

Z Chao

Heavy advertising put into movies that don't show at this location, such as this years "Missing Link" The Vip lounge is very relaxing, food can be hit or miss

Rick Smith

Nice and new. Good vip area with a bar. A bit expensive overall.

Dom ilicious

The VIP section is my favourite. The seat are fabulous. The movie was great. Tonight it took about 10 minutes to get service which is unusual.

Rene P

VIP is the way to go. Not a bad seat in the place. Had dinner there, and the chicken burgers were delicious and the poutine was excellent ! Love the strawberry slush drink also. The seats were spacious and the bathroom was spotless. The staff was very helpful. Will absolutely return.

Mary Clayton

My son Richard and I had a great time.

John Tennant

It has a bar or restaurant and menus at your seats. What’s not to like?

Ann Dyson

Clean beautiful theater. Great picture on the screen..

Sahil Mathur

Nice comfy seats. Good parking space

Michelle Wilson

We were in the VIP section, which is great for no other reason, but to have that experience once. Admittedly, the server said he forgot all about us and apologized sincerely. However, when the food came, of course it's dark (as it should be, it is a theater) and I didn't realize it was the wrong burger, until I bite into it, and it clearly is not what I ordered. There was no way to get it correced, unless I got up from my seat and try to balance my plate of food without a tray, miss part of the movie, only to be disrupted again, if they were going to bring me the correct burger. I opted to just eat what I got, so the other movie goers wouldn't be disrupted. So in short not worth it. It became a very expensive night for not the experience I was expecting

Official Guy

VIP experience is great, westmount doesn't always seem to have the best of current movie selections but the theater is great.

J Ripes

Especially nice if you don't want to be in a 100-person theatre (much smaller than some), but it can be an expensive night.

Stephanie Vinke

Nice recliner seats

Jack Scott

Recliners make for a most comfortable viewing experience. Lots of types of food available as well.

mathew desjardine

Great theatre. Clean and inviting. A very enjoyable experience

FreeNox

The best theatres i've been to so far!

Peter

Always clean and friendly. Never overcrowded and the atmosphere and food are both very enjoyable.

Vishnu Baby Kumar

Absolutely fantastic experience. Got to watch Wonder Woman 1984 and though the showing was not IMAX certified, I thoroughly enjoyed the experience. The Covid related precautions are also commendable. Theatre was neat and seems to be managed well. Would love to see more snack and beverage options though. Was kind of disappointed not to find coffee or tea on the menu, and bubble drinks do not appeal to me. I’d definitely visit again!

Reese Walsh

I love the reclining chairs

A J

Small screens but comfortable seats

Reece Marshall

It's a great theatre, because of that it is very busy so seats can be tricky but the seats are amazing

Rochelle Lamb

Awesome!! Highly recommend the VIP section...19+ to get in...need I say more for those looking for a more quiet movie experience!

thatguycarlos

Great Theatre! VIP service in your seat is amazing! Food and drinks are standard Theatre fare, except... They are licensed! Woo-hoo!

Michael Finley

The VIP cinema is how movies are meant to be seen. This is the only place in London I watch movies now.

nikki l

Great theatre. Great screens. Pricey and does not offer free refills which is a scam.

murray ransbury

Really like the reclining chairs

sarah aspden

Love the new seats . Awesome

Jacob V

A good theatre that is kept clean and has plenty of parking. Generally my theatre of choice in the city, partially because it's close to home but also because the VIP experience is very much worth the extra couple of bucks.

Brad Kirby

Clean, great sound, great picture, has a very nice VIP lounge

Marc reid

It was good I've never really had an issue, it was a little sad to see that there weren't as many people in the theater as usual because of covid-19 but the experience was still good regardless to me.

Jim Wright

A beautiful clean and bright foyer with attendants ready to serve. Popcorn was hot and fresh. Lots of room in the theatre with reclining seats and plenty of legroom. I highly recommend this theater.

Daryn Dyer

Could have streamed this, but theatre's are still fun!

Aaron Pellerin

There was a problem with your tickets being double booked. They sorted it all out quickly and gave us a voucher for the next time. It's a great place to go see a movie. The pizza in the VIP room is very good.

Jessie D

Horrible service on Nov 10 2021, I ordered food and had to wait almost 30 minutes. My fries were unsalted and half dry and my chicken bites weren't tossed in the sauce like I asked. There was at least 8 staff members behind the desk just standing there and talking, including management. I was also missing a couple of pieces of the bites, plus there was more bread then chicken. They have young high school kids working, half of them look like there half asleep. You would expect better service, specially when you're paying. I hope management sees this!.

greg chase

Never have movies at standard pricing always upprice theovie will never go back

mustang girl

overcharged for already overpriced popcorn combo. young clerk not very focused. seats were comfy and movie was good.

Laura Whittaker

Friendly Staff, Great Popcorn and clean washrooms! A great date night!

Sandy Mitchell

The seats were unbelievable! No more reg seating for this girl.

Charles Coutu

Always a great place for movies

Ryan Brubacher

Always packed, but great sounding theatre!

Jon Newman

Saw my first movie in the new seats at VIP Westmont and boy is it worth the extra money. Not only do the seats recline back but the foot rest comes up and you can adjust your headrest separately too. There is seat service for food and alcohol with digital payments accepted. The fact that there is a 19 year old age limit is very beneficial to your experience not having to worry about talkative children or teens. Also the row of seats in front and behind have extra space so you can't hear the other people if they are talking and extra tall people don't block your view. I will be using this VIP experience more often in the future and I suggest you give it a try as well.

kayla scott

Experience is always good when we go VIP. Last time we went we found the seats to be better (heated at one point with better relclining ) not sure when they chabged the seats or if its varries in each VIP theatre ! The food was good as per usual and came out fairly quick. Always love the drinks. Movie was great and staff were plesant

Kamlesh Pandya

Comfortable seating multiplex. Good for families too.

David Bryanton

It’s a movie theatre - what else can I say? The VIP section is a great way to see a movie

milomaz1

It's what you would expect from any movie theater but for the price, Silver city and landmark are much better alternatives

Tula Vardas

I found the chair to be hard as rock very uncomfortable and the bar that's in front of me I couldn't see below that????

Andy Lankin

Loved the recliner. Very empty right now - actually very enjoyable.

Rich Mayo

Much more expensive than landmark for same quality seats. The servers are an added touch and the food is better than most theatres. You also get fewer kids than regular shows.

Donnalyn Sonnenburg

Love seeing movies here .. great seats

Stacey L.

Movie theater is great but I don't like that they only have self serve ticket purchasing because you can't redeem free movies with your scene points from the kiosk!

Avery 6r34v35

UPDATE (1 star): Went to see a movie with my family in the VIP theatre today- there were four people in the top row of the theatre who talked, yelled, and had their cell phones out throughout the movie- and were overall belligerent (one individual having four pitchers of beer in front of him). Other moviegoers (at least 4-5) repeatedly asked them to be quiet during the movie, with no result- thus leading to multiple people complaining to staff/ management about how interruptive they were. The staff were slow to respond, only sending a staff member in to “watch” the offenders for around five minutes (after around the third or fourth complaint). Obviously they were on their best behaviour when they saw the staff member, but once again were disruptive as soon as the staff left. Not only did the staff fail customers in not dealing with the issue effectively, but also by continuously serving them alcohol (each member of the party got up at least once, most two to three times, coming back into the theatre with yet another glass of beer- on top of the pitchers). As the moviegoers were leaving the theatre, the offenders acted harassingly, yelling at those who complained (in front of staff). It was suggested by one moviegoer that the cops should be called- as obviously the offenders weren’t in any state to be driving home. ~~~~~~~ 3 stars: My family and I are avid movie-goers, generally going every other week, if not weekly (seeing upwards of 30-40 movies a year). Because of its movie selection/ showings, we generally end up having to go to this theater, rather than Silvercity Masonville (60%/ 40% split). At one time, this theater was far superior to Masonville- however, we began to notice it slipping in service around a year ago. The most noticeable issue is the lack of staff- staff are few and far between, especially during its Stars and Strollers showings. I have never seen more than three staff on hand running the front of the theater during this time- oftentimes having line ups at the concession stand (where they also sell tickets from, no longer selling at the front booth) which can be 30 people (oftentimes pushing strollers) deep, Furthermore, during S&S, they offer a limited selection of concession items (no Outtakes, Starbucks or frozen yogurt)- yet their partner, Masonville, manages to be able to offer its whole array during S&S. It was quite a surprise to us when we intended to grab a full lunch when seeing a movie and were met with only the option of popcorn. On the note of the concession, the nachos can be a hit or miss- being served stale chips more often than I can recall (I know, I should learn not to order them anymore, but when they are fresh, they're quite good). Mentioning the stale-ness to staff is met with blank stares. Last, the VIP theater seats pale in comparison to its regular recliner seats- they're much smaller and far more cramped (not to mention, you're always banging a body part off of the new movable trays). I have yet to experience the full effect of the VIP seats with the seat warmers, as they're either broken or entirely turned off? I will obviously continue to support this theater- though not by choice, rather because of circumstances. I think that perhaps it might model itself after Masonville, as it is quickly becoming the forerunner between the two theaters.

Dr Sbenati

My favourite place to watch movies. They have very comfortable seating, very good tasting popcorn (with or without butter) and all their staff are uber friendly. Rarely is there a theatre that is so clean and tidy and makes you feel like you're at home watching a movie.

Michelle Lynn

They are funning out of stores and theres not much of a food court. I use to love this mall 10 years ago so much space and offers nothing.

Ethan Smith

The VIP theatre is a really neat experience. Getting (really tasty) food and alcoholic beverages ordered and served to you right in your seat before the movie is pretty cool. Slightly expensive but you're paying for the experience. The seats are set up in groups of 2 with a mini table in between groups. Very spacious. Going on a date is a lot more fun when there aren't people sitting right next to you. You can also lift the arm rest between seats to get that much closer and enjoy the movie with a significant other. Really neat idea. I did think the seats would be more comfortable but the all around experience made up for it. Good stuff!

Mike Brown

Super comfy with pleasant staff, only place we go for movies!

Margaret Yasui

VIP really expensive and too close to each other. Won't waste my money on VIP again.

Jeremy Goulet

By far the best theater in London. Great atmosphere, clean and always a good time.

Simar Bains

Should have Bollywood and Western punjabi movies more often . Will be good for their buisness

Robert Hughes

The experience you have is amazing. How the price gouging at the concession stand is outrageous. Canada has gouging laws in place, but not for movie goers. 2 large Coke's, 2 small popcorn = $33.45. Not good Cineplex.

Trevor Neve

Use to my go to for movies but the prices became to high and they shrunk all the conessions and kept the prices i guess to keep share holders happy, And the seats pail in comparison to Landmarks big comfortable preassigned seats, no more genral seating maddness. I mean I guess ill go if Landmark is sold out but it wont be my first choice in entertainment

Ben Wilkinson

Children's birthday party - well run and decent value. Big, comfortable, and reclining seats..

Anthony Halpin

Good theater, not too busy. Nice enough power recliners, but I wish they were a bit wider. They could take a note from Landmark about the seating. VIP is nice, when it's offered, but I never really feel like I get a chance to take enough advantage of it to make it worth while, especially given the price.

H Baisley

The chairs are comfy, the rooms are clean, and the staff are helpful.

Abdullah Almajran

The best in London Ontario

Bruce Fleming

Probably like most Cineplex Odeon theatres but WAY too expensive. If you don't buy tickets in advance online you may not get a seat together with your partner. The film runs are too short. Two weeks or so and the movie is gone.

Another Name

Went to see the new Tarantino flick one afternoon. The only available theater was the VIP which costs an additional $5. I paid but didn't know what I was paying extra for. They should possibly give a little more info about the service your purchasing on the ticket or ticket purchase screen? We ended up buying our treats at the stand then going to our seat so we didn't even need the extra service. This was fine, lesson learned and my mistake. The seating is really nice but the bar in front of each row of seating blocks the bottom of the viewing screen. this was annoying, especially to my date. Also we wondered why the sound was so quiet? maybe it's at a lower volume in the VIP theater? my date was disappointed that there didn't seem to be surround sound. I would've enjoyed the awesome soundtrack a little more intensely if the volume could have been louder. Maybe that theater just doesn't have good sound? I dunno. went to silvercity last night and it was super loud!! Anyway, I will be a little more careful when deciding on attending a movie at this theater next time.

S Ibrahim

Big theatre and lots of seating.

Kelly Taylor

If you are going to VIP don't expect to be able to order a combo at the concession. Apparently they expect you to buy food and booze if you see a movie on that side. To pay money to have a nice evening and then have to wait in the general line defeats the purpose. Waste of my time.

Jeriko Feng

The cost vs. Value of going to Cineplex is waning. Not only do you pay more for movies and food but the portion sizes of their snacks keeps shrinking. Additionally, they no longer offer refills on anything- even if you get the large. Meanwhile at Landmark you get cheaper prices, comfier seating and refills on drinks and popcorn still.

Karen Taylor

Other than turning the lights on when the concert was still going on... it was super. Seats comfortable and lots of room.

Callum Barnes

Although I liked landmark more, cineplex is really stepping up their game.

Andrew Ciupka

Nice theatre with great screens and seats.

Tim Holden

VIP is great. Love the recliners and food brought right to our seats.

Chris McMullen

This is a great theater. The reclining seats in the non-VIP are wonderful. The 18+ VIP must. Great food, themed cocktails and loveseat seating.

G Mail

Nice seats. Expensive treats.

Tiffany L.

VIP seats! Yessss. Clean facilities in good location of city.

Tracy Brock

My son and I had good snacks, great seats and comfortable recliners we had a great time

Geoff F

Nice clean theatre, the auditorium we were in had electronic reclining chairs.

CJ

Great experience for 3D. Good surround sound.Snacks are a bit pricey,but overall a good time.

krutarth patel

Nice place. VIP tickets are not so costly but doesn't worth it. And don't order Nachos coz it doesn't worth money

Jared gilbert

Awesome movie memories here and the seating and condition are great

Danny Giroux

My wife and I have been going here for years since it opened. We always upgrade to the VIP theater for three bigger seats and the more mature 18+ audience. No loud talkers etc. Recently the seats were all upgraded with fully reclining ones which are amazing! I could easily fall asleep in them. An honest thank you to Cineplex for that. The staff are always very nice and helpful. Everything seemed nice and clean. Avengers infinity war was fantastic!

wesley tape

Saw end game there they had to move our theatre so we got free passes they were very nice about everything

Liam Le

Great experience and nice theater

Tom Richardson

Great Cineplex with VIP lounge / theatres. Although movie snacks are always overpriced, the theatres are well kept, clean and the staff is always friendly. I could be wrong, but the screen size of the IMAX seems smaller than others. There is ample parking, a small arcade, birthday party rooms, and nearby shopping / restaurants. I am a regular here.

Shell Carr

We were in VIP...nice seats, good food!

Clint C

Smaller screens but less busy

Dymond-Skie Millard

Pretty decent. I'm displeased with the bars that are in front of the seats, to protect people from falling, but gets right in your view if you'd like to use the reclining feature here. All in all I'm happy, but would like to find a theatre with no bars.

Kimberly O'Dell Layton

Love taking my kids here

Matthew Abbott

My first time trying the VIP lounge and auditoriums. I was impressed the food was good and typical of what you would pay for a restaurant style meal. No surf and turf higher end stuff but basics like burgers salads and fish and chips. The staff was friendly and polite. The auditorium was comfortable and roomy with fully reclined seats. I would definitely do that again.

Ryan Thompson

Great theatre. Food at the vip area was very good. Best restaurant caesar salad I've had in a while!

Paul Zanella

Kept pretty clean.. Staff is friendly.. Wish the prices were a little better... VIP is definitely the way to go.. food is way overpriced though..

Couch Rider

Always went with family a s it became sort of a trad

Al Hammoud

I live close by so its location is perfect. Staff is always smiling and happy to serve you. They always play the best movies. The venue is amazing with the recliner seats. Big screens are beautiful. Dolby surround-sound system puts your imagination inside the film the way the director intended you to see it. The VIP Lounge is comfy and I love the table trays to eat off of. Great place to go on a date.

Mandy Bennett

Great luxurious seating & good sound!

James Hayes

My wife and I go to the movies here at least twice a month. We prefer the VIP section. The staff are always friendly and the facility is always clean. They have tons of parking and the selection of food and drinks are great for a treat out.

Jennifer Pearce

It was okay other then hard to find and the bathrooms where gross

Michael Van DeKeere

VIP the best movie experience you will have.

Sherri Myers

Concession workers were quite friendly. Ticket taker was efficient. Auditorium #3 inside of the door was very very sticky as well as the hand railings along the bottom. Nasty! An occasional washing would be smart. Think we will stick with SilverCity from now on.

Adrian Jakowski

I came here to see Lion King last week at the VIP cinema. The VIP area and auditorium was clean, but no one was working the concession stand. We came around half an hour before the showing or earlier and watched as nearly everyone except our party was visited by staff and given a chance to order something in the VIP menu. Furthermore, TimePlay wasn’t shown before the movie. Is this still a thing? I think that being able to pre-order tickets or reserve them online has made it difficult to get good seats. Expect to have to do this several days prior to the day you want to see the movie.

Nathan Dawthorne

Comfortable, clean, fast purchase.

Grayson Li

Watched Deadpool! Great movie, staff here are courteous and fun! Thanks team!

Gregg Lowden

Modern, clean with small to large auditoriums all on one level.

Gabby - O D

A very nice Cineplex. Seating is very comfortable. Definitely would go to see more movies here.

Ella B

Love going to the movies here! The VIP is fun and I have had no problems with the staff.

smartycan74

Always clean and great sound.

Adam Orsini

Great food options and moveies

Amol Pai

It's one of my favorite places to go. The staff is friendly and love the service inside the VIP

Greg Ryckman

Good theatre, new seats are nice and comfortable. Concessions are crazy expensive.

rob webb

recent visit to Westmount cinema to see Rogue/ Star Wars . the film was good but the staff are all asleep > No one offered me the required 3D glasses On entry I went to the VIP line , the young man sold me a seat and I selected my seat , he said AUDTORIUM 3, I WENT to the Vip desk showed and she ripped my ticket , sent me to # 3 . its empty > why > a waitress comes in about 5 minutes later and I learn I'm in the wrong #3 theatre, the VIP ticket sell sold me a 3D seat in a regular theatre >>> so off I go . BUT HOW MANY ERRORS CAN THESE PEOPLE DO IN THE COURSE OF A VISIT TO A MOVIE ?? DOES ANYONE ACTUALLY LOOK AT THE TICKET > OR ASK ABOUT THEATRE CHOICE / THEN I chatted on line with staff and they said they would bring it the management attention . And I have never heard any call back or apology or explanation . SEEMS LIKE NO ONE GIVE A ----- ABOUT THE EXPERIENCE

Micah VanNyenhuis

Love it but bloody expensive for food.. Spent 17 dollars for a drink and maltesers.

Gordon Thane

Good vip experience. The concession nachos tasted like the chips were never baked/stale.

Jim Benincasa

How does one not love the VIP experience.

Ginette Bachand

Comfortable seating and lots of space

Karen Tamminga

I purchased a ticket online to the wrong theater...easily was corrected. I appreciated their flexibility!! Manager was amazing. ????

Ryan Gould

Really nice place, but higher than average concession prices, decent ticket prices though

Pasquale Vescio

Greatest experience ever. The recliner seats was a big difference from other places (very comfy).

Emil Christian

The cineplex at Westmount is not actually located in the mall. If you try to enter the westmout mall after 10 pm for watching any shows at Cineplex, you will need to walk for more than 5 minutes. I request the owner to make arrangements to create a shortcut from the bus route to reach the cinema, as the mall itself is dead and not lively.

XstargirlX09

Popcorn prices are absolutely ridiculous AND there are NO refills after spending $20 on popcorn. Seats were comfortable

Pam Bissell

Aside from prices being high for treats and food we had a great experience

Elise Tremblay

All theatres have reclining seats. They are so comfortable and make watching a movie in the theatre feel like home away from home!

adrian maden

Staff was polite and the movie was awesome!

Shellee Skinner

Fun flashback to an older movie but the interrupting people delivering food and the railing covering the bottom of the screen was very distracting. Would not pay full price for a vip experience. Seats were not comfortable and the tables are awkwardly set up.

S Shah

Visited frequently, clean, nice, have a VIP lounge and staff is great. Redeem and sign up for scene kiosks available at the theatre.

C C

I love that they have more food options than most theatres. I tried the boneless wings and they were great. The nachos were just ok, a bit soggy. I also liked that Starbucks is an option. Comfy leather seats and VIP seats for certain movies for those over 19.

deb miersma

First time ever, it's been to loud. September 23, 2017.

Marlo Gibson

The VIP theatre is great if you're 19+. You can choose to get served from your seat or buy concession and bring it to your seat yourself. You can order an adult beverage to enhance the movie, any movie is bound to be better! If you don't go VIP the other theatres have recliners too. They don't let you lie down as flat as other theatres but they're angled in such a way to make a very comfortable "bucket" for your butt to sit in. Better food variety than the other theatre chains! Mac and cheese bites? Heck to the yes!!

Derek Buchanan

Great job with the social distancing. We were in VIP and two food orders had to be sent back because they got the orders wrong. Service was great though and the staff was fantastic.

Christian Lennox

Had a great time. Tickets were pre-paid so entry was smooth and the line at the concession was reasonably quick. Seating is very nice with the club chairs and lots of leg room.

William Turner

Costly clean no one at front to take money all machines.

Ari

Good selection of snacks but expensive. Theater a little dated but overall fine.

Nikolai Ustiantcev

IMax is hands down the best movie experience nowadays. A minor scratch on the right lower quarter of the screen though...

James Capon

We saw rocketman the Theatre was great the movie just alright

Cameron SG Duncan

I have seen quite a few movies at this theatre and always had a positive experience. It is in on several bus routes if you don’t drive, and it is next to the mall if you want to stop for something to eat or to shop before your movie. The staff are friendly, the theatres are clean and the seats in the VIP are very comfortable. Prices are on par, worth the cost of admission.

Ace Castle

Always a great place to watch a movie. With large leather reclining seats!

Tami Martin

Love the new leather reclining seats ????

Michelle Moffatt

I always come here to see movies! Bit pricey though

Raymond Thiessen

The ultra avx seats are amazingly comfortable

Trevor Scott

Newer theater great seats

Patti Reed

Over priced seats and when you recline your view is obstructed.

Dustin Bennett Cote

Relatively good screens and seats, pricey snacks though.

Donna Harris

Everytime we try to go to the movies at this theatre there is always something that screws it up and yet again on family day...needless to say I am not impressed and won't be back

Travis Alcock

Good movie experience. Prices are still higher than the competition though.

Brad Cull

Cinema was clean and service was super friendly

Deb H

Regular theatre. Service was okay

Marty Devine

Great seats. Edible popcorn. Pleasant staff. Loved the movie. My one concern is the extremely loud volume. I heard several complaints about the volume hurting people's ears.

jane bartley

Recliner seats are amazing ..concession stand is so expensive

Sarah G

We don't get out to the movies often, so we treat ourselves with the VIP theatre for the in-theatre dining. However, last time service was a bit off. They started to give our food to the people next to us and my order was wrong (it was supposed to be deep-fried cauliflower but they brought deep fried shrimp...). By the time I realized the mistake the movie had started and I didn't want to leave the movie. The time before this they were using the three pronged holder for the cauliflower popcorn and it toppled over (they have since stopped using them because even the staff were having this issue). It's too bad because the staff there have been really friendly and the food service used to be better.

Ryan Pare

Always a great time here. I find if you park in behind or beside the theater you'll have the easiest results

Doug Perkins

Wow, the new luxury seating is great! Thanks Cineplex.

Domex Brown

Its okay lets go to super store and get snacks before

imarock31 1

So you put new seats in VIP and you think that warrants selling tickets for 21.99? Time to switch to landmark.

Geoffrey Bligh

Great seats and bar.

Brian Ausman

Great place to enjoy a movie, but snack prices are still outrageous.

Rachael Williams

If I could give this employee a rating less than one star for the service I received from her, I would give -100 stars. I received horrible service from a young girl named Paige Riopelle on Februrary 28/17. The moment I walked in, she immediately started eyeing me down, giving me nasty glares. I then noticed she was whispering to other employees, laughing, and pointing at me. As I approached her, heading towards my movie, she gave me an extremely dirty look, as she laughed directly in my face. During my movie, I got up to go to the washroom. I saw her starring from afar, so decided to go approach her to see what the problem was. She rolled her eyes at me, and walked away while muttering something under her breath. After my movie had finished, I was throwing my garbage away and leaving the theatre, as I felt something fall on my head. I looked at the ground saw a handful a skittles, then i looked up at the upstairs floor, and there was the awful employee. Yet again, laughing at me. I would appreciate if you would provide consequences for the actions of this particular employee and take the time to teach your employees some proper customer service. Thanks very much.

Barry Ball

The best cinema experience IMHO. Even waiting for the movie to start is more fun than it's ever been before.

Nicole Ibele

Very disapointed with cinplex first they ban food and drink durring movies but no space between people allowing that many people in?? ???? no logic...

Joe Ulmer

Great theater lots of parking and the concession stands aren't too expensive

Chad Sherret

New upgraded seating, scene points, my best go to for movie night.

Lenka McEachran

Surprised by our experience at this theatre. We were unable to order tickets at the concession stand, as we have always done at other theatres (convinence). Then, we went into line to use the computers however, they were confusing and we needed to wait for some time for a young lady to be finished helping others. She was constantly busy which indicates the current computer system isn't very helpful, not to mention the help desk is next to the computers and this is terribly positioned and causes you to walk trough the help desk line to get out of the computer line. We then went to get popcorn and stood in line behind 1 person for 10 minutes and by the time our items were given to us, it was well over 15 mins, making us arrive much later for the movie than we planned. Which in turn, left only front row seats available, which my husbands neck couldn't handle. We go to return our tickets at the help desk, to stand in line for another 15 minutes. Just surprised at how poorly this theatre is set up and how badly it functions.

James Gibson

The popcorn has gone down hill. It was burnt and hard. Molly's Game was amazing, wish it had been playing at Landmark, there popcorn is great and there are free refills on the large.

Lauren Stevens

Fun games that my nephew could play with while we waited. We bought tickets to the wrong theater and had to buy tickets to a different show. When I called after the movie and explained the situation they had no issues at all refunding my money which I was pretty impressed by for customer service.

Gary Nichol

Comfortable seats. Big screams. Lots of snacks. Good show called Red Sparrow.

Eve Lom

Beautiful theatre in London. Super comfy seats (like a personal lazy boy!) and pleasant service at the box office and concession. Went for a movie night with the family and we all had a great time. VIP would have been nice! Definitely recommend for date night or without kids!

David Pritchard

My recliner in the VIP has seen better days.

Ryan Dunne

Clean, well kept, always great interaction with staff. They had some craft-like beer options, now they don't. They need to get with the times. People like options. At least carry an IPA and a sour in a can. I mean they clearly can't follow instructions and are aiming for the bottom dollar since you can't carry Guinness on tap anymore. Disappointed.

Mike Tabakoff

Very comfortable and clean. It's always a pleasure to come to this theatre.

Ron Mcintyre

Nice to be able to have a drink and meet with frends before the show

Jo-Anne Trowbridge

I took my grandson to see Hotel Transilvania and the movie was good but we almost had to leave because he was scared to death over one of the trailers prior to the movie. They should be geared to the audience age level of the feature movie.

Gary Lockwood

Great new seating! You are definitely in relax mode.

Casey Topping

Average movie theater with vip area if you're into that

Annie Sheffield

Nice clean theater, comfortable chairs, but the safety bars cover the screen when you lean the chair back and you accidentally hit the button for the chair when you move. Great over all but some kinks need to be worked out.

Melanie Pitt

It annoying how basically the whole theater can talk and be in phones and nothing is done. Like why pay to see a movie if you aren't going to pay attention or be considerate....

Fady Girgis

Loved the whole VIP experience!

Theresa Heseltine

Great movie viewing options at this theater. Friendly staff and comfortable seating????

Denise Carter

Giant. Nice staff. Wish there were anoher set of smaller bathrooms for mom and kids

James McDougall

In a rare for an Odeon, the VIP bar is open to all....so a pre-movie drink is available to all cinema folks, not just VIP. The VIP is great service at your seat and the normal ones are good too!

RON RAMSEY

Good movie but popcorn was old and stale

andrea jones

Fast service, good popcorn, friendly staff

Vicki Farrell

Perfect for the whole family, you and old, our crew went from age 20-58 great experience !!

Jim Dean

Clean facility staff are pleasant Nice night out

Paul Gajewski

Seating is great very comfortable wish they could sell alcohol

Tam Visser

VIP theatre is super cool

GURWINDER SINGH

Good for watching movies. D box seats are available.

Shorlan Campbell

Movie n treats were great! We had a good time :)

Jamie O'Dell

My kind of movie theatre! Grab a drink and watch a movie. Chairs are so comfyyyy

Viplav Gupta

Nice decor and fun games

John Reinhardt

Movie JUST MERCY was an exceptional portrayal of injustice in the court systems.

David F

First time in awhile coming to VIP here as I prefer Landmark Cinemas over this environment and yesterday proved this once again. We went VIP to see a movie, so already paid more for our tickets and then come to find out that there are no combos offered in VIP section for popcorn and what not? So I pay more for less options? Shouldn't VIP have better perks and options? Yes they serve alcohol and serve it to you, but maybe you need to revamp your strategy cause not everyone drinks alcohol. I will only come here to use scene points, other than that, Landmark Cinemas will get my money, better seating and options and experience.

Domino Randall

Fish bowl beverages + movie = that's a good night

Elizabeth Rathwell

VIP servers are amazing. Theatre is always clean and well maintained. The only reason not five stars is the cost of snacks and drinks.

Lorna VanderPloeg

Clean..awesome popcorn and love our cheap Tuesday date nights

ANN HUCKE

Loved this theatre...very relaxing

George Cruickshank

Climate controlled comfortable seats great sound

Nicole Brown

Beautiful theatre. Great seating. Plenty of movie themes for everyone.

Amy Somers

So nice having servers come right to your chair. Especially when you can't carry anything with crutches.

gerrad downs

VIP is good, but other than that you get better value at Imagine or Landmark

Mike Serifov

Really is a great place for a movie. Silvercity used to be the go-to movie theatre in London but I like this place better. The food is overpriced but the seats and atmosphere make it worth it.

Erin Stibler

Great theater. Large, comfy recliners. Staff was a little distant but a great place for a night out~

Johnathan Burrows

Love the VIP experience, but hate the extra price...now everywhere has recliners.

Rolland Eurig

4.39 for a small pop×2 3 small popcorn 6.99×3 no butter thats a dollar extra 32.00no çhoice if seating yet empty go to landmark!!!!!

Yvonne Dawe

I love cinteplex. Comfy seats . Awsome sound . Awsome prices . Love the s box experience.

Dean Sloss

Great venue... love the VIP theatre.

J Tannahill

Very Comfy seats and great sound. Friendly staff.

Grant Williams

Enjoyed the VIP experience as we had appetizers and cocktails in the restaurant before the movie and top notch service during the show! If you're gonna do it , do it in style! (just be prepared for a premium price but you get what you pay for!)

Corey Nicholas

Needs cheaper food. Very pricey for a family outing.

Ian Ross

Feels great to be back at the theater. They have lots of covid protocols in place to make it a safe experience.

Mary Lou Gordon

Reclining seats ????

Diana Davies

Bar was great, the movie Cats was horrible, needs to be removed from all theaters!! Eight mins and we are out!!

J Mitchel

Great service and friendly staff .wish we had this back home!

Erika Ariza

I love the place and the scene card it give me way to access some benefits like free movies or combos for points great clean and good service.

Cadie Bunn

I’m really annoyed at my experience here. I went to VIP and ordered an appetizer and a spicy caesar. I paid the attendant and she left. Ten or so minutes later she comes back and asks if I wanted the caesar wrap or caesar salad, this is something that I genuinely thought only happened in the US. I clarified that I wanted the drink and she left again. She returned with the cost of the salad in CHANGE and asked that I pay for the drink. At this point I have waited over 20 minutes for a drink and I’m not impressed I have to repay. Fine, whatever, I paid for the drink and tipped accordingly. If this was the end of the story I could have forgotten about it. When I finally received my caesar, the movie had started and it was completely undrinkable. I’ve had some bad caesars in my day, but I’ve never had one I couldn’t finish. Not the mention that is wasn’t even spicy. It was a late show and I knew that there was no point in trying to get this resolved, so I wasted 23$ on a caesar that I couldn’t drink. That is the worse Cineplex experience I’ve ever had.

Tyson Eidt

Awesome theatre in VIP lounge. Clean and quick service.

John Brown

Seats are improved without a premium price

Urseye

I love this theatre. VIP theatre is the best experience, can be a little pricey after food and tickets but ultimately worth the price.

Emily Johnston

My favorite place to go see movies. Better than silver city.

James William

I used to he blown away by the VIP section. But I went too see Borne tonight and, MAN! The VIP chairs are super uncomfortable now. Where they always that bad? They're flimsy and unsupportive. The AVX theater chairs are bit better not not much. Blew $80 on crappy food, and STALE popcorn. I feel like no theater makes fresh popcorn anymore. They just bag it up and stick it under heat lamps. Gross. Save your money if you're gunna go here and go to the AVX theater here instead. Or better yet go up the road to landmark and curl up in a power recliner.

sandy thomas

The popcorn tasted burnt. It was way too loud and the seats are not made for short me. Hurt my back when reclined but when upright the seat pushed my head forward and I couldn't see the screen. I was in C Row. Maybe I'm just getting old now and haven't been out in a long time? Almost 40 now. Lol the movie was great though.

Caitlyn S-V

Always clean when we go.

K Nicole

Great food service. Clean facilities. The new reclining seats are super comfortable.

Harry VanKessel

Nice place to go with friends and watch a show and some drinks and food.

BurntEggoz

Once they replace all the chairs to be like landmark I'll give a 5 star otherwise they've got fair admission fees and keep the place clean.

Debra Eady

Close to home and love earning scene points. Overall great atmosphere and new comfortable seats.

Breanna Hutchcroft

Love the VIP option, however new renevated seats have a bar infront that block the screen when you sit in the back rows

Zee Abdo

My favorite place to watch a movie and have sweet potatoe fries

Angela Penny

Comfy chairs and love reserving seats. I wish there was healthier food available at concessions.

Yolanda Teper-Conte

The new seats are comfortable, however the one biggest drawback was the new metal poles across from the seats.. they block/ cut off the view if you want to recline. The only way to not see the bar is to sit perfectly straight and NOT recline.. what a waste of a reclining chair.. the second neagative was the sound..way TOO MUCH BASE.. my seat always shook...

Josh Goodmurphy

Great theater. Love the leather reclining chairs.

Shawna B

Excellent! One of the best theatres in London

PAUHUL

Cineplex has slipped in price, service and quality. A much better experience overall is most definitely landmark. Albeit screen size, video and sound are not as good still far better overall.

Alysha Sallows

That last couple of times I have gone I have not been impressed. The last time I was in VIP was horrible. We ordered our drinks and we didn't get it until a half hour later. I'm paying for good service and did not get that. I find going to landmark way better! I just don't enjoy myself at the VIP anymore.

S P

Great theatre. VIP tickets available

kohl T

Charging for refills. Costs cents to fill a large foutain drink. Don't act like it doesn't. Cheap. To to landmark instead. ????????

Bill Mackenzie

Great theatre! I love the VIP cinemas as this was one of the first installments of it. Too bad the VIP tickets are no longer the same a regular admission, because it was awesome when they were. I definitely prefer it over silvercity and landmark.

Rachel Smith

love the reclining seats

Tyrone

I love the VIP in this theatre. The staff are also pretty nice. Food in the vip theatre is kinda price but it's good and they have things you may have never seen before. You can go in the vip dude for food even if you don't have a vip ticket.

Mohammef Khalifi

I love the seats they are amazing

Douglas Virtue

Great showing of Aida. Picture & sound quality were top notch.

Richard parnell

Great customer service every time I come here..

RICHARD PETERS

Great staff. It was obvious that they wanted to take good care of us from the first time we entered until we left. Will be back

Irene Armstrong

The lion king was wonderful. I give it all thumbs up!! Enjoyed the VIP experience.

Laurie Brown

It was nice and clean and the staff was friendly

Bob Hammersley

It's all the things a comfy theatre should be, but I find one exception. The popcorn quality ranges from good to better to best. I've had them serve me the best, but last visit just wasn't the same. Still trying to figure how this happens. I didn't know one could make a lesser grade of the stuff.

Dave Brown

First time, great service at V.I.P. Planning to go back.

Ron Guilleman

The theater was extremely hot. We asked to turn the temperature down but they did not. Would.not go again.

J.M

VIP seating is great $40 for 2 glasses of wine give me a break!!!!

lucas blancher

Staff, experience, drinks and all was great if you go an hour early and enjoy the bar side it can be alot of fun for a weekday or date night . A little pricey so if you get coupons or a gift card its so worth it!

Gregory Harter

Clean and comfortable, seat are better in other theaters. But nothing wrong with them

Tim A

Awsome place! Very personable staff! I make the 50min drive to go to this theater!

bob porter

Great chairs. More room.

Raymond Turner

I love this place. The VIP cinema is the only place other than the drive in that I'll go to see a movie.

E Martinez

Go to any other theatre in London

Lisa Ogilvie

The person who took our tickets sent us to the wrong theatre-twice! We got to see the start of another movie we weren't interested in and had to be rushed and squished into another theatre where our movie was actually playing. We would have left after realising their mistake but we had already paid the tickets and spent over $30.00 at the concession. The manager was nice about it, all the while trying to make out it was our fault, they really need better staff, I suggest starting with the manager.

Chany Carr

Great VIP option if you want healthy snacks and alcohol

Patti Ham

Watched House of Gucci. Enjoyed Lady Gaga immensely

Adam Gyimesi

Nice, clean, newer theatre. Reclining seats

Ethan Hume

As far as the movie theater and seating it was great! Although i was greatly disappointed in the fact that I ordered 2 burgers for me and my father, it took almost 10 minutes to receive the burgers and along with that mine was still cold in the middle. I was also disappointed in the staff as far as being where they're suppose to be. When they take your ticket and point you in the direction to where your theater is. The staff member was not there, we had enough with waiting and directed ourselves to the theater. Are tickets were never torn. Also $6 drinks with no free re fills, what the hell is that. They need better staff with more initiative, and more fast pasted. Needless to say i will not be going to this theater again.

Phlisha DeSousa

I like this theater, there was a bit of a problem last time i was here but my boyfriend and i fixed it , got no help from the team members but i still will go back to this one

Mike Cranwell

Such a fun, relaxing atmosphere to come to, they have everything you could ask for. Easily the best theatre in London.

Cynthia Taylor-Luce

Saw A Star Is Born on my first visit to this theatre. Most comfortable sears which reclined and had footrests! Unbelievable. Great sound too.

Kathy Horvath

Comfortable seats, popcorn, water and big screen. Now that is the way to watch a movie! Great customer service to boot!

A Li

VIP experience does not even come remotely close to the what I've recieved in Toronto & Vaughan. Ordered a double rum and coke, got a glass full of iced coke. For $14, I was better off buying a Mickey and sneaking it in! The seats are nothing special in VIP as they seem similar to the regular/IMAX seats. As others have commented, the washrooms are absolutely disgusting and reak of urine. Ive visited this location on 2 separate occasions mostly for the scene points/location/ease of booking through the app, but both times they've failed to make an memorable impression on me. Landmark will be my go to for upcoming visits to London.

DarcyMcCool

One of my favoured theatres in town, it has VIP services available if you're interested in having a meal delivered to you just before the film. Lounge outside of VIP theatre, which is nice for meeting up with your friends before the show. Seats are comfortable, and flip tables in VIP theatre.

Sarah

Great staff and amazing bar service! This cinema is way nicer than SilverCity at Masonville.

Dean Daer

Nice theatre, standard cineplex with reclining seats. Very well kept and a great place to watch a movie. Only reason it isn't 5 stars is there reclining seats aren't as good as Landmarks.

Bob Hatfield

Overall very good experience still very expensive but fun finally increased scene point winnings plenty of fun options highly recommend

Cindy Welch

Great service, clean theater.

Ian Thomson

Great place to take the family, or with vip have a few drinks and some tasty food

Sarah Matheson

They took 20 minutes to make 1 order of nachos - which they gave me fries with cheese and I had to clarify. Tried to get attention of many staff during the 20 minutes, they all ignored me. Movie was good though

Shea Ritchie

Clean theater and great service. What more can you ask for??

Matt Souchereau

Went to see good boys and when we arrived I was told it was only playing in the VIP theater and was for 18 and older. None of this was listed on the website, wasted my time and kids were disappointed they didn't get to see the movie. Will be going to Silvercity from now on

Rnosh Ibrahim

Have great time other my kids

Jeremy bill

Dont get me wrong the whole experience was great and loved it but bought 2 vip tickets and the cost was just too extreme. Wish i could say i would go back but its just too expansive.

Mariah House

Comfortable seats great sound

Brandito Silva

Great theatre went to vip and thoroughly enjoyed my drink and service, no hassles at all

Jordan S

Amazing service in the VIP area. My girlfriend and I went to see a movie there recently, and were both very pleased with the service. The concession area was very clean compared to most others, the staff were friendly and professional, and the seats were incredibly comfortable. My only issue was the heat in the seats wasn't enabled as apparently many people were confused by it, but it was soo warm in the theatre by the time our movie was done I wouldn't have wanted it to start with.

Sandy Blatherwick

We took our granddaughter to see Wonderland Park. We all had a good time. Just wish the theater near us had comfy chairs like this theater

Jeanne A

We love coming here for VIP and VIP service. I enjoy being able to have a beer and see a new movie. The chairs are unbelievably comfortable in the regular theatres now too. They recline completely. It really makes the movie experience a lot better, as I tend to move around a lot in the theater and cant get comfortable. Popcorn is great here too I ask if its fresh they can make it fresh if not.

N P

Love the new DBOX seats.. definitely worth the extra money

James Heaslip

Another place that is replacing people with tireless machines. Maybe one day we'll replace profit seeking shareholders with machines. And machines will take care of all our basic needs because there will be no employment left for any person. Machines making machines. Machines going to the moon. Machines don't need people. Love the movies. The service is less than desirable. Machines can dispense all confection. No need for hiring people to do a machines job. Think of the profits no one has gainful employment.

Emmanuel Flores

Food is a rip off here. Bought a sandwich and some fries for $20. Only to find out the sandwich is premade and old.

Rob K

A movie theatre with options, you can even have a few drinks while enjoying your favorite films. It's always been clean, and the seats are incredible.

Ariel Carter

Tried to see Joker in VIP and got sent to the wrong theatre. We waited alone in there for 30 mins untill we realised it was past our show time and something was wrong. We went out and asked where Joker was playing and they said the theatre on the other side but we could still sit down and order food. Who knows how long we could have sat there before someone remembered they sent us into that theatre by accident. Had to talk over the movie to order food nd missed part of the movie when our food was delivered as well. I got served watered down fanta(syrup must have been out) but couldnt ask to have it switched like i could have if we'd ordered at the regular time. We figured wed spend the extra money to have a fun night at VIP as we hadnt been in years, and it definitely wasnt worth it.

Ken Sherret

Great place to see a movie, super comfy seats

Belle Y.

Never been in the movie with reclining chair, So comfy to watch and very clean.

Vicki General

I rate three stars...the place is great for movies but i dont like that when it comes to cheap tuesday tou are still forced to watch 3d when tou have no intention of watching a movie with another pair of glasses over my own glasses That is when i decide to go to another theatre to watch movies where there is a better viewing that are NOT in 3d

Trent Lamb

It's fine. Chairs aren't the best. You will pay for any extras.

Julie Munday

Love the new seats and assigned seating. Restaurant food always great too. Tai chilli chicken wrap favorite to eat at the side bar. Better than a hotdog or nachos.

Will Walters

One of the hidden gems of london, it's usually not to busy, the staff are nice and polite and the seats are comfortable

Shubham Garg

Easy access, friendly staff, great experience. Must go.

Rob Connell

Haven't seen a wheelchair accessible elevator but the theatres and concession are all on the main level. The new seating allows more room and a much more comfortable experience for watching movies. Also, if you have a preferred seating location, you can now reserve your favourite seats while booking your tickets at the regular screens and not just VIP.

Alison Matthews

Love the selection of movies they offer, especially with the VIP options. They have a seating area on the second floor and an arcade area on the first floor to entertain you while you wait for your movie. Clean and professional. Food and drinks are way over priced.

Brian M Ausman

Great place to take in a flick. Recliner chairs very comfortable. But as with all theaters, they have a license to steal money with treats, popcorn etc.

Joe M

For big screen experience in Auditorium 1 - best in London! Otherwise theatres there feel smaller but I focus my movie watching to those in AUD 1.

EITAN SHEPARD

Friendly staff, confortable seats. Hate that they removed free refills.

Doug K.

Pretty much the only theatre I go to these days. VIP is great if you don't want to have to deal with kids, but every theatre has full recliner seating now so you don't have to spend the extra money if you don't want to.

Dan Daum

Small theatre. Small screens. Place was filthy, floors, concession, bathrooms all in desperate need of cleaning. Recommend going elsewhere to see a movie.

shannon dale

So got to theatre early to pick seats and settle in with treats. Find out other people have tickets for same seats. Ask to speak to manager. Turns out clerk hit button for tomorrow show. With the theatre full Manager says, "Oh well come back later...human error...sorry." I understand human error but no compensation offered for inconvience if sitting in car with wasted treats deciding whether to drive home across town and back wasting gas or find something nearby to do for 3 hours. Poor customer service. Won't view a movie here again.

Jordan DeClerck

Always love the V.I.P. section, and they have full recliner seating!

Sharon A Jones

The new seats were very comfortable.

Aaron Ouellette

Was in VIP Food was cold, and the theatre was hot. Chairs were uncomfertable. Contrast was off on the film.

Paul Allen

$40 for two people to have nachos a hot dog a drink each. Utterly ridiculous.

Gregory Wisnowski

Very nice comfortable cinema. Excellent customer service.

John Moore

Great food and the movie was good a date night for sure

Andrew Hodes

VIP cinema is amazing for adults

Kenneth Chisholm

While this cinema is really out of the way for me, it is often worth the trouble to enjoy some of the best of mainstream films that have proved Oscar material considering it was the first of the city to run films like The King's Speech and Green Book.

Guylaine Lapointe

Clean, lots of parking and we love the seats!

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Cineplex Odeon Westmount Cinemas and VIP en Dawson
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