You have the feddbacks of real people like you who know the services and products of Cinéma Starcité Gatineau (Movie Theater) near to the area of Dalhousie (Canada).
At present this business has a score of 4.2 over 5 and this rating was based on 127 reviews.
As you can see the average score it has is high, and it's founded on a high number of reviews, so we may think that the rating is quite reliable. If there are many people who bothered to evaluate when they are pleased, it works.
As you know, we don't usually stop to place tatings when they are positive and we usually do it only if we have had a problem or issue...
This Movie Theater belongs to the category of Movie theater.
Very few movie in French. Most Arcade machine are broken. And when you ask for help the never show up.
Very comfortable seating great place to enjoy a film on the bigscreen
Great place. However, always slower service at popcorn stands.
Love those amphitheaters, lots of room on the seats and rows are well spaced: so even if someone is tall in front of you, you'll see the entire screen.
Loved it .has an arcade and great popcorn.french and English movies available
Typical Starcite movie theatre. Sometimes not the cleanest.
Saw Black Widow with the kid. Great movie...went at perfect time as theater was empty...when we were leaving place was packed for next showing. Over priced concessions like all theaters but got some air hockey in so all in all good night.
Best movie theater in the region for sure.
Quite good as cinema! Can do better in term of comfort.
Super Nice and very clean environment.. and when buying tickets in advance .. super fast service
My favourite place for cinema
Good
Great place, spacious and good service.
The seats don't fit bigger hipped people, too expensive and small compared to other theatres
None of the line ups but overpriced concessions (like most theaters).
Awesome that they opened it! Good size theatres and was almost nobody there when we went.
Clean and seat where not broken. Sound was excellent
Nice place to go to the movies. Big screens, comfortable seats.
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, so comfortable
The theatres are in a pretty convenient location even for someone on the Ottawa side of the river. Comfortable seats and very tidy. Friendly staff throughout. The lobby is a bit barren, not many posters or coming soon signs but there is an arcade area with a handful of games available to take your coins.
Great movie theater, friendly staff and it's fairly clean
Very comfortable seats a lot of space good quality visually.
very big, very comfortable the food is pricey but good.
Staff is always friendly and the theatres are always clean and ready to go!
Clean, plenty of seats, tons of parking.
Not as busy as the Cineplex theatres in Ottawa.
good place to watch movies
Good selection of movies. Sadly many are not available in french so seeing them there with my french speaking is out of the question.
Great place, the staff is always friendly and the theater is very clean
Gr8 movies
The movie theater itself is nice and feels modern. Try to avoid crowded movie times.
The best theater in Gatineau for sure!
Been going to this theater since it opened. Always clean and well maintained. Getting popcorn can be time consuming but that's to be expected at any theater. I've actually moved out of town but still drive to this location.
Very good movie theater and friendly staff. If you don't like crowd, then don't go there in the weekend .
Euhhhh. Horrible service, I bought. Y tickets online and the machine to print the tickets on site was down. No staff in sight to even help me. This cinema is very dirty too. I'll keep my review short, I could go on.
Good experience
Lousy food choices, and the chairs suck except in the AVX theatre. Great and convenient if going to a just released movie in the biggest theatre, but a poor choice otherwise.
Love this place, always clean, nice staff, their social distancing rules are good and there is alot of hand washing stations around. Little overprice but overall always a good experience. They have very huge screens as well.
Place is dirty, there seem to be no cleaning person at the theatre. The arcade is small, 1/2 the machines don't work, and one "working machine" ate my tokens. There is garbage everywhere, the seats are not comfy, some of them seem to be from 1912. They are all torn up, and walking into one of the auditoriums, it smelled like my grandmother's house. The employees kept talking to us in French, when we were speaking to them in English. Will be making trips to Ottawa from now on to watch a movie and be in a cleaner area.
Cool
Good cinema. Comfortable seats.
I liked it!
Cozy place. Popcorn was fresh and tasted great. Seats were older... Kinda small. I got to used to the cinemas with the recliner seats. Sigh.... Staff was helpful and we're fluent in French and English. Great place to go to kick back and watch a good movie!!!
30minutes of advertisements before film starts. Kind of annoying to pay for that.
Good COVID-19 restrictions in place, clean, spaced seating and 1st movie in a year and a half made this a great time out with the family.
If you don't need any help from staff, this is the place to go.
It's ok !
Worse sound ever....could not hear the action movie Fast 9. No surround sound. Seats are in bad shape. Only 4 employees in the hole Cineplex. Not going back.
It's got good food and movies are funny
Seems like this theatre needs a face lift. Carpets are dirty, all the baseboards are ripped off. The washrooms walls have plastic on them, a lot of chairs are broken. The place is always super dirty.
#amazing #birthdayparty
I love coming to this cinema, especially late at night when it's quiet!
It was fine. They ran out of kids menu. That's the only thing I wish they had, since popcorn now a days is so expensive! But good experience!
The movie started late and they turned on the lights so much that we could not see the after credits scenes
great service
Great place for movies but the children complained about the lack of a substantial play area - the games are old and tired and should be updated
Love the big screen
Expensive food, comfortable seats
Accessibility is the only reason why this place is not five stars.
Although the sound was too loud; the movie was entertaining, it was good too see Halle Berry... but the theater's overall cleanliness and maintenance status left a lot to be desired from the lobby to food counter... unfortunately, I needed to use the washroom which, by definition, went well beyond nasty... utterly disgusting doesn't even begin to describe the state of the facility... there's just no way I'm going back!
A good spot to chill
Good place to see a movie!
I found lately that the cinema has poor maintenance and cleanliness
It has almost everything that other theaters have with much less people.
As all theatres are, this one's expensive. Never had a bad interaction with staff, they're always helpful. The arcade could use some attention as they don't have too many games and the fun ones are usually out of order. They recently installed a fro-yo bar which was great, I go there sometimes even when I'm not watching a movie.
they have a lot of option for seating, and the auditoriums are usually clean
Usually has all the new releases and in both languages. However, besides the newly renovated AVX auditorium, this movie theatre feels dated. The concessions are a real joke and don’t have the same punch that they had back in the day, the rooms are in a terrible state with bad seating and sometime sub-par audio and video quality, and there are many broken parts everywhere. You see that Cineplex hasn’t invested in this theatre like they have with others in the region.
Nice to go back since the pandemic!
Starwars dbox excellent !
Great theater - excellent staff - granted me to a complimentary film of my choosing - wanna bring your own drinks? No problem! - staff are chill - food is overpriced however -
Good place to go see new releases!
Used to be a nice place but now.. it is getting out dated and need some renovation/upgrade. For the price that you pay to watch a movie/eat, I would expect more...
This place always smells so bad. Like it hasn’t been clean in ages. Gross. So sad these theatres are not maintained properly do to lack of money and job cut backs all the time.
More English block Buster's then french movies. There's Usually only about two french shows playing
Love this place
All good and safe. Will be back.
Loved it trought every dubbled in price
Comfortable theatre, modern, clean, plenty of free parking.
Always a fun place a bit Pricey but that's the way goes today everything's expensive
Good to see a movie again after 2+ years. They checked my vaccine status, my ID, and my eTicket at the entrance. I purchased online and the seating was dispersed. I wore my mask during the movie but not everyone did.
Too expensive. Always cold inside theatre.
Another fun experience! Covid-19 measures successfully in place for client safety.
Seats are in bad condition and it was dirty.
Good place to watch a movie
This is a good movie theater but they do not have a very large choice of movies. Compared to other Cineplex it is definitely less enjoyable, but still a good option, especially if you like watching movies in French.
This movie theater is in much need of a thorough revamp.
8$ for a small popcorn without butter. No employees all over the place. No AC while it’s 40 degrees outside. This is my worst experience ever in a theatre. You guys need to fix this big time.
love going their for the d-box lol. The theater is big and they have the movies in french and english too
Enjoyable movies and food
Over priced but clean
Great place to go
So bad when we need additional information, they can't even answer phone. What a waste of time gor customers. This is proof of BAD management.
Great place great movies
Lately, the staff have been wonderful. Looks like changes were made. Highly recommended.
Nice place to view movies, they could lower concession prices.
Good place , sound system was very nice .
Great little place, i wish more people would go so they could upgrade the place even more. Avx is where it's at! Always have great service there and it's usually pretty clean for a theater. Also buy food thats how theaters survive ffs ;)
The usual, big theatre hust everything is expensive
Prity nice
This theatre is often empty, great for last minute flicks.
Top
Love this place
I think this is the biggest cinema in Gatineau. Close to many stores and with 16 rooms. You have the most choices there in French and English
The cinema is clean, the staff is nice and there are games you can play while you wait (they're not free). Love the experience except for the fact that it's expensive. In ordinary, I'd go to cinema 9 since it's not as costy as this one
Fairly clean overall. Nice and easy access to the theatre given the restrictions.
Ok
Back when the cinema were open, Starcité was one of my first. I had a great experience. Huge room, nice sounds, clean space, soft popcorn smell outside of the rooms *sigh*
Nice little (still local) cinema
all Cineplex movie theatres look the same - this one is just another. they have an arcade, self-serve ticketing and plenty of popcorn.
Nice experience
Now hiring- janitor… at least sure hope they are
Never a full moment
Lots of available parking, easy access.
Doesn't keep up with the Ottawa offers, no Timeplay and doesn't offer the same promotions. The seats sucks too! Better driving 10 minutes more to ho to any theater in Ottawa.
I recently gone for the first time since january 2020 & I’m glad that we opened up again, i missed it! The staff was very friendly as usual, at the door they gave clear instructions for the covid precautions & it was clean. I love going to this movie theatre but the only thing I dont like is the prices for the popcorn but other than that, I definitely recommend going here, great customer service!
I was the seats were a bit bigger and the cup holders were deeper, we almost spilled our drinks. As well if the armrests could move that would be great, so you can cuddle.
Normal cinéma, big and clean!
Unfortunately not enough french movies ????
Movies are either english or French which us geeat cause it gives the option for people who don't understand english well. And there is a decent food court and a small starbucks coffee shop in there as well. A lit of arcade machines too so you can have fun while you wait for the movie to start.
Great cinema, clean and well kept. Overpriced food and drink but it is expected.
Came here with the family to watch the Saturday morning family movie. It was a good movie and not very many people. The place was clean and enjoyable to come to.
Theatre an service is fine. Online and automated kiosks, gift card ticket purchasing is non-existent. I could not book my seat online, so I had to go to the theatre where it didn't even work at the automated kiosk. I had to line up with all the people getting food just to buy my ticket. Automation is supposed to be easy, not harder! Why even buy gift cards?
Decent theater but, people need to get off thier phones at the movies!! The last 3 times I've gone someone has checked their phone periodically throughout the movie
We came from Ontario to go see a movie. The experience was great and felt safe. There was food too--popcorn yay!!! The kids were so happy to be at a movie after over one year off the big screen.
If you are visiting here from Montreal, it's a lot like Colossus Laval, it has it's own vibe, which is nice, the chairs are also comfy and different from Laval.
I absolutely loved their popcorn! You want butter? They put butter «en masse!» The service is excellent, it very rarely takes more than a minute before you can get your ticket. I love how they play both English and french movies, as well as HD and 3D. There's plenty of free parking spaces and it's easy to find. Also, there is a cool arcade and the games are fabulous!
Captain Marvel in D-box 3D was so nice!
Really nice place
Ultra AVX seats are awesome. You can reserve you seat before getting to the theater. This is not a cheap night out thought.
It was very nice, alot of English people there. Don't know how to get tokens to use the arcade machines though..
They are doing a fair job of keeping things orderly but I am not completely convinced of their cleaning efforts against COVID
Kids love it
It sure is a movie theatre!
Not as modern as purge theathres
The seats had seamen ALL over, I saw a 18+ movie and no one stoped me (i'm 11). The old man next to me squeezed my leg. But the girl at the entrance lookin kinda fine, I'd tap.
If your reading this Jump in the air :3
Need to improve service at concessions. Way too long, at least 4 minutes per customer on a weekend night! Simply unacceptable considering concessions are generating most profits for the organization.
Great place to watch a movie with the family
Good and clean.
I like it a lot. I recommend it
Friendly and helpful staff
We seen the new jurassic park 3D 2018 it was amazing we also played the games and got some food all a part of my son's birthday wish. We had a blast. We will definitely be going back We all had a lot of fun
Have good night at cinema starciti
More snack availability would be appreciated and higher cup holders
Overpriced, but that's just cineplex in general. The staff here is usually pretty slow. They have a lot of screens, so usually you can catch something other than the usual blockbuster fair.
Great audio visual experience. -2 stars because of the garbage fast food that is either cold or overcooked. It is like eating a week old garbage.
Theatre itself was not bad. But their arcade is a joke.
On my most recent visit to this theatre I went to see Star Wars on January 3rd. The website clearly stated that the movie was general admission so I held off on purchasing my ticket until I arrived at the theatre. The 2 friends I was going with had already purchased their tickets. Upon arriving at the theatre we found out that contrary to what the website and all of the signs had said, there was reserved seating for the movie. In order to sit together we had to sit off to the side in fairly bad seats. When the movie started the lights in the theatre turned on twice in the opening 5 minutes of the movie. The sound effects for the movie were really loud in the theatre and the voices were unusually quiet- so quiet that I had trouble hearing what the characters were saying at times. We were in Auditorium 12. Needless to say I was displeased with the performance of the theatre on that particular evening and i will attempt to visit other theatres for upcoming movies,
Common who doesn't like movies
Best movie experience in a long while!
Very fun to go for an evening of watching movies. Very nice atmosphere which it’s busy in the evenings. Get there early as it’s busy with the lineups.
One of the best theatres in Gatineau.
Great place!...did you know you can rent the theatre for 2 hrs to play video games for $200?!
Dope movie theatre plays a lot of English movies
We cane out for our first movie since pre-pandemic. We made a mistake and bought tickets for wtong night. Both managers on duty made everything super easy. Clean place and a great night out thank you!!
Seats are tiny and it's as expensive as the theaters with the comfy recliner seats.
Best place in gatineau to see a movie
I go there to see all my favourite movie. It has amazing quality and an amazing website too.
Always good service, it is the only cinema I go to when I decide to go watch a movie. They are doing well with the covid restrictions and you have the option of choosing your seat which is really well done. I would say that the only downside to this theatre are the seats, they are uncomfortable and small, I wish they were as big and comfortable as the ones at Silvercity in Ottawa.
We went to see How to train a Dragon 3 and it was great. There was not a lot of people in our theatre. The food is just so expensive. It costs 36$ for 2 kids combo, a medium popcorn and a drink. It's more then it cost for the movie. The washrooms were ok.
They have ultra Avx but no imax. So I'm really sad I have to go to Ottawa alot because they don't have that in Gatineau. The rooms where clean and bathrooms also so no other complaints would be 5 stars if they had imax
I like movies. You like movies. This place has movies. You can watch them. The screens are bigger than your tv. And the sound is louder. Also they have popcorn. Go there. Why wouldn't you?
It is nice but the food is really expensive
There’s been bugs flying around every time for the past 5 times. The seats are ripped they need new seat. One time the screen has a blotch and was visible the entire movie.
Wonderful evening watching Free Guy with the wife.
Beautiful lobby, lots of free parking and large comfortable seating with plenty of leg room.
Very clean. Good butter layered popcorn!!!
Great atomposhere, not to busy usually.
Good butt pricey
Really cool cinema but they take alot of time to put new movies.
A great movie theater. Wish they would let us play timeplay ( before the pandemic and if it ever comes back in theater)
I feel strange rating something so common. All cinimas are the same. I have no complaints seats are comfortable staff are polite.
Was wonderful to go out to the cinema again. No crowd on a Thursday afternoon.. seats are comfortable enough. I'll be back.
Great selection of proper English movie and some handicapped French dubs. Service is good and the movie rooms are generally clean.
Always a great place to relax the mind. I just hate that they now have paper straws.
Big theatre, original English movies are also available. Seamless experience, thanks
Great place!
Up until the movie started, I really wasn't sure whether the film was going to be in French or English. Seems like something that should be made clear.
Fairly clean
It's a movie theater
Always love to come here with my family. Good location and the staff friendly.
Good movie experience. The food is freakishly expensive. Ans they don't give refills. And it's hard to find somebody to help you.
One of the best movie theaters in the area
really dirty!
Old seats and not comfortable. I suggest landmark as they have full recliners. Cineplex Corp, update this theatre.
It's good but the seats are not that comfy.
Best cinema around Gatineau. Food cost a lot tho.
Lots of parking and close to where I live
Great selection
The théâtre smells very bad! However, everything else fine.
Movie screen quality and sound system is not so good, they should upgrade its resolution and the sound should be louder.
Clean fast service friendly stafg
A convenient, staple theater for those living in the gatineau/plateau region. Good popcorn.
It is the most convenient theatre to get to from anywhere I have lived so far in Gatineau !
Kids love the little arcade for after the show.
Physical distancing measures for in theater are no good at all and seating arrangements are haphazard and not at all well planned.
It's been awhile
Great comfortable place
I went to see a movie with my daughter at Star Cite in Hull and we had 1 nedium popcorn, 2 large Coke and a nacho and it cost me $60. They even wanted to charge me $2 for butter on my popcorn. This is absolute theft. I will NEVER step foot in this establishmebe ever again and I encourage everyone to boycott this place....it's a rip-off. Michel Lagace Gilbert, Arizona
Great sound all the way around!!!!
Excellent!
The seats are better than the Cineplex at Carling
I don't have much to complain about. Everything here is good and I watch a few movies per year in this location. It's not high traffic or fancy but it gets the job done!
Bohemian Rhapsody - excellent
I watch movie here. I like the color of the screen. Hugh Jackman is a makes my pants privates go dynamite. Entertainment 100%
Lots of theaters with several movies that play in english
Very cool
Usually fine, but there's no excuse for turning on the lights before the movie ends.
Seats broken. Dirty place. Way too expensive. But its the only "good one" close to aylmer or gatineau.
Great theater in Gatineau! In fact, the best out of the two there are!!
Very good cinema, one of the smaller screen has what look like a huge soft drink stain on it and it is bothersome. The cineplex website ison of the worst web site i have ever seen, very slow, view showtimes you have to go in then back for all movies, i am a programmer and this is not efficient. Very disappointing, the older website was much better, you guys should get your money back...lol
clean and social distancing very good
Good experience and clean
It's where I go when I want to watch a movie
Great cinema. We played some arcade games. One of the machine wasn't working and staff promptly replace our tokens. We had a AVX room so recliner seat and more space for the legs. Popcorn was good. Not crowded since we when for 4:00pm.
Cinema smelt like mold, no sound during the pre-movie entertainment, actual movie shut down mid-way through then the sound came back with no picture. Gave it a 2 instead of a 1 because the food attendant was nice and pleasant.
Nice cinema has an assortment of movies. Reserve seating is awesome. Needs to update their offerings and maybe update one of the stadiums to IMAX.
Great place to experience movie magic with delicious popcorn and a soft drink. Enjoy the latest films.
Way too expensive for the level of experience you get. Used to be way cleaner and more well kept like 5 years ago, now it's dirty, smells bad, broken and ripped seats. The last couple of recent movies we went to see the sound was way too loud, either that or theres too many high notes in their audio setup, my eardrums were hurting, had to put my hoodie on, I never had this problem before or in any other theatre. Either the screen or the video itself had vertical lines going across the screen during one movie, the other one was way too zoomed in and it cut the sides of the video off. Not thrilled about paying over 20 bucks for 2 bags of popcorn, a drink and a small bag of candies, that's like 5 bucks worth of food. Bottom line, I would recommend to take your your time and go to Ottawa.
Found the seats really uncomfortable
Old style now needs to upgrade
Nice place, offers good entertainment
Great popcorn and options. Comfortable seats and great staff. D box seats available. Great spot!
The seats were narrow, but the arms are cushioned.
Good selection of french and english titles. Ultra AVX 3d is amazing. Staff is helpful and food is expensive, as you would expect in a Cinema.
Friendly customer service in a great atmosphere !
In need of refurbishment
My go to for movies: good choices and easy access to the theatres. Seats are confortable and the place is well kept and clean. Only downside is the price for food but that goes for all movie theatres!
Used to be much better. My go to movie theater as I live 5 minutes away. In need of a fresh coat of paint and overall refurbishment: many seats should be replaced in most screening rooms. Service tends to be slow in busy nights / time slots. They replaced the cashiers with self-serve kiosks: a shame cuz used to be filled by youngsters.
Says were great. Almost no one st the movie as well. We were at a 4:10 matinee. It was cozy.
very friendly staff all good
Great place!
Comfortable seating
Very run down, chairs are rickety and torn, walls are a mess and no one to help for the now automated ticketing. Sound system needs to be brought up to date as well.
Do not get the RESTO Bites. $7,99 for 5 over cooked tiny pieces of Chicken.
It's a movie theatre :) Some rooms have better seats than others
First time at the movies since the pandemic. Used to go weekly. It was nerve wracking but they seem to be doing everything right. Saw Jungle Cruise with good spacing between us and other parties. Only about 30 people in the theater. Decent movie.
Not bad just pricey like every other place
In beau film green book.
Pros: Plenty of movies. Fun arcade. French and english options. Lots of seating. Cons: Food absolutely sucks and it's overpriced. Overpriced is expected with theatres. But the food.. (we had poutine and the yogurt place there) was horrible. ... Still giving 4 stars though because the pros are good and the cons are expected at theatres.
Love this theater
Need an update...old theater
Sticky floors and some seats broken.Careful where you sit
I love it there it’s the best Jaime beaucoup sa là-bas
Great staff and always happy to help out with any of ur needs and demandes. Biutifully decorated with its own arcade and alote of différents movies to watch.
An enjoyable experience but if you pay your tickets cash, you have to wait in the same line than the food witch fyi is always busy
The theatre was fine but they have GOT to upgrade their theatre seating - it was like sitting on plywood for 2 hours - excruciating! In these days of recliner seating being available in most theatres, these old chairs are unacceptable and I won't be back - my tailbone can't take it! ????
love going here with friends and family!
Nice theatre in the center of Gatineau
Ok cinema but we won't visit again.
Good prices and convenient show times on Tuesdays.
They are moving to automation, so buy your tickets beforehand online or be prepared to wait for awhile for service. It's best you speak French for better service. Be careful to know the language the film is in or you may go to a dubbed in French version of a Hollywood film. It's getting a bit shabby and worn in the theaters and washrooms. Otherwise the location is good from where I live, so it's my best option without having to go into Ottawa and drive further.
Seats are dated better to go to Ottawa.
The seats are so narrow that they are uncomfortable. Also, $9 for popcorn is a bit much.
The reason why I gave it four stars is because the theatre didn't have its own Wi-Fi. What is the point of showing mini games a few minutes before the movie starts when the building doesn't have Wi-Fi?
Now fully served with computer for ticket purchase. 16 rooms, french and english movie, with afternoon run. For best price get passes at costco and use them at the food consignment.
Nice place to watch a movie. I like the Ultra AVX room. Food is ok and service is nice.
The Star cité in Hull is great. The bathrooms are always clean. Great service from the employees.
Giant parking lot tons of spaces
Only place in Gatineau with movies in English as far as I know
Very expensive , no charts or info on movies and froze while watching a movie. I will never go back again.
Not bad
Why on earth would you bother re-opening the theater and not sell any food or drink what-so-ever, with absolutely nothing open within the theater.. Pay for the ticket, go watch the movie for 2 hours with nothing to eat or drink, oh, and keep your mask on the whole time, movie ends, get up and leave. If I had noticed the theater was selling absolutely nothing before I bought my ticket I would have walked right out. What kind of movie going experience is this supposed to be...ridiculous.
Cleanliness seriously needs to improve. The movie rooms are ok but the restrooms and main areas are disgusting
It was first come, first serve for seats but even when we got there 10mins before the movie played, it was dead so that was nice. We watched overload and bought the tickets online as well. it was in English thank god. ???? Didn't give us the option to see it in French or English so I wasn't sure what language we were watching it in until we arrived and physically sat there waiting for the movie to start. Location was easy to find. Female washrooms need work. It wasn't kept up. Didn't have toilet paper in a lot of the stalls and dirty in general. Overall, I would come back. Could be they were understaffed or something but for now it will be a 4 star. Until then ????
Clean, good accoustics, comfortable seating.
Even after being closed for so long the viewing rooms are dirty and old. Seats were coming apart and havent been upgraded in years. A 25$ gift card wont cover a regular movie for 2 and food options are very limited due to covid.
Relatively clean compared to other theaters, prices are high like other theaters though and floors are always sticky and let's not talk about the bathroom would you... they have good screening options with lots of movies and event throughout the year
Food is mediocre and overpriced. Rooms aren't always clean but customer service is good and always quick.