Here you will see the opinions of real people like you who are consuming the products and services of Guzzo Movie Theater (Movie Theater) in Chambly (Canada).
Right now the firm receives a score of 3.8 out of 5 and the rating is based on 127 reviews.
As you can read, the average of ratings is very good, and it is founded on a very large number of scores, so we can be quite sure that the rating is very credible. If there are many people who bothered to leave their opinion when they've done well, is that it works.
You know that we do not usually bother to put reviews when these are positive and we usually do it only if we have had a problem or incidence...
This Movie Theater is classified in the category of Movie theater.
8$ before 6 pm all week long for imax movies without any extra even for 3D
I still don't understand how a cinema chain still doesn't accept interac in 2017
It's good but I think it's time for a renovation. Lol annnnddd seats are uncomfortable
Very big a lot of people
It's very nice quality of 3D movies. The staff is friendly. Lots of divertissement for kids. But OMG I've almost stuck to their floor, so sticky it was. They obviously need very good team for cleaning this place. And add some lights in the playground, too dark! Generally when you enter you feel like it's a time machine to 90s to USSR. And I know what Im talking about. But if you came just for movie and don't care about other stuff, than it's nice place.
It was fun but the 3d ???? are better at otter spots
I love it
The theatre shows movies in English, mainly, but the posted advertisement name of the movie is in French. Afraid of the language police?
Decent movie theater, Imax screen and audio is proper
Always a good place to visit. I love movies and they really keep the place will maintained and clean. Good job guys. The only suggestion I have is they should consider adding a restaurant same as cineplex
The film wasn't so bad
10 stars for cleanliness, polite staff and on site free parking for the win.
Nice theater, clean, good number of theaters including 3D and Imax. Be warned, they don't accept debit (they do have ATMs outside) and the popcorn could be a bit saltier. Also, not enough washrooms on the upper level
Dirty and Sometimes bad customer service
One of my favorite movie theatres to go with my friends. Big screening rooms and comfortable seating. The ambiance is very nice and you never wait too long in lines.
The IMAX SND IMAX 3D is Amazing
Great movie selection both english and french BUT the theater itself really needs some renovation/love. It looks old and dirty,seats are disgusting and bathrooms too.
Always a great venue. Seats are comfortable, sound is good. All you would expect from a good cinema place they have it... Only thing we could hope for would be more healthy options as far as food goes... ????
Awesome place to go there even if the arcade game are not so popular anymore
This is big cinema with free parking. Movies are in english and french most of the time. Not a 5 stars cinema, just your normal big chain
The good: More affordable prices. The concession stand is actually reasonable unlike Cineplexs outrageous prices. The bad: Seats are old and pretty uncomfortable. The IMAX projector must be dated because I noticed light leakage. Sound also seems a tad blown out. Good prices but not a top notch theater experience by any means.
Very nice experiance
Very clean and good food i love this place Thank You
Great deal on Tuesdays
Seriously, put more people at your popcorn stand!!! Half-hour line is unacceptable.
Okay. Staff seem to be uninformed regarding special events. Management may wish to keep them in the loop so they can answer any questions.
Beware of misleading publicity for food and drinks. Great prices for entrance, especially on Tuesdays. Movies in English as well as in French. Chill-out atmosphere. Comfortable seats. Many theaters. I wish they had more variety on food and coffee.
Great place to have Funtime
Cinemas Guzzo has kept movie tickets prices low compared to Cineplex and other chains which is good but its starting to show. Keeping a skeleton staff on busy Friday nights. No staff or very little at concessions and at the time of this review all vending machines on location were broken.
Theaters are not well maintained. Also only theater chain where staff asks for tip at concession stand which is odd considering im paying 10% for a small 2$ popcorn
Not the cleanest, but also not the worst. Good experience. Very big.
Reasonable prices in the morning and updated movie list. Plenty cheap parking.
Good seats, good screens, the food is also ok. Sometimes the lines are a bit long.
I've been to almost every theaters in Montreal but this is the only one where I'm not able to comfortably watch a movie without people talking and using their phone as I'm watching a movie with friends or family. This is based on multiple visits, I believe there must be something wrong with this specific theater since I've never experienced this anywhere else in Montreal and trust me I've watch plennnty of movies in theater and I'm not easily triggered. It might be a good idea to implement a specialized customer experience team who walk from room to room to verify if every representation is going well and that no one is disturbing anyone else experience.
Nice place parking free
Excellent Comfortable Great Atmosphere Great Family Fun
Just please train your staff at the counter. Charges everything separately when ordering a combo, than says nothing she could do about it ...... For 5 extra dollars not worth the time, but here’s a review.
The food is a bit expensive but besides that everythings great.
It has indoor parking which is great for those snowy/rainy days, the theaters are in relatively good condition and it's not super packed.
Nice place.
When you sign online for the membership you may receive a discounts and free Pepsi coupon
The cinema is good, the room is not so modern, but still good.
Easy indoor-ish parking! The cinema itself is huge, and seats are comfy. My dislikes are simply around payment and the associated line-ups and wait time. Just wish they had a web site to pre-purchase tickets or a simple kiosk on site.
Not cleaned properly....seats have liquid marks and are dirty.
It was nice for the most part, felt nostalgic, but also quite a bit dated, and not always in a good way. And they were only accepting credit when I went there. Not sure if that is an all the time thing, but it made paying more complicated than it needed to be, and now I owe my friend for the price of the movie and snacks haha
It was nice for the most part, felt nostalgic, but also quite a bit dated, and not always in a good way. And they were only accepting credit when I went there. Not sure if that is an all the time thing, but it made paying more complicated than it needed to be, and now I owe my friend for the price of the movie and snacks haha
So desapointed. Video games 30% of them out of service ... Really durty in the theater and the seats same thing. Imax 3D room ... should be way way cleaner seriously. Staff cool. Ps : dont take coffee there. Their Styrofoam glasses makes it tastes hell
Always I go there parking is challenging
Slow ticket booth. No self service kiosks. Slow concessions stand. Absurdly, they have no trays so you can't buy for a group. Definitely subpar experience.
*** Food poisoning alert *** The movie theater itself is ok, a little cold but overall ok experience (I was a regular before my last trip). Don’t think i’m going to go back though, I’ve been extremely disappointed in the food stall: ordered onion rings and chicken fingers, and was sick like a dog from that night and the following 48h. Boyfriend had taken a bite of the chicken and was a bit sick as well. Everything else I ate in this period was completely safe and homecooked. I called the next day to let them know because I wouldn’t wish this for my worst enemy and wanted to give them an opportunity to check themselves. Obviously I was directed to a voicemail and after a week nobody bothered to return the call. I would’ve been at least reassured if they had expressed a little concern of professionality in the process. To add insult to injury, I know someone who told me that while she had been working there, that sometimes they had problems with fridges but still decide to sell the food anyways. A relaxing night as reward for working 3 weeks straight ended up in two complete days absolutely wasted. Like Drake, I’m upset.
The screens are small, the sound is not that great.
Good theatre. Lines are never too long; and I never feel like I'm being crowded while watching a film.
Good movie thearter great location easy access to highway and streets. Near a few resturants including a bar. Plenty of underground indoor parking.
Bad popcorn, nice indoor pool parking
Indoor parking is very convenient.
This place needs some color, happiness and excitement. It's very sad move theater...
free parking, good movies and pretty cheap during the weekends before 6 pm
Very good ????
Lot’s of parking but very slow to order food court
This cinema es perfect for kids, I liked ????
Nice place, not expensive before 6pm, still very expensive for popcorns
Great and spacious, but I hoped there'd be some ticket machine for rush hours.
Nice calm theatre!
I'm actually here now catching a matinee with the kids. The only reason it gets a second star is because of the matinee pricing which on a Sunday is welcome. That being said, look at the pictures and ask yourselves if this is what a cinema is supposed to look like today. Seats are falling to pieces, they're filthy. The place is nasty. No reserved seating or online ticket purchasing either. Is this what a movie theater experience is supposed to be like in 2019? Also, no English signage. Thanks for making you feel welcome.
Best Parking inside BAR NONE.... lots of screens... to me it is the best I LIKE to go to... true the movies sometimes are not there for long... but that is my fautly planning... because I would have liked to see them at the Marché Central and not elsewhere... but !!!!!!! HEY !!!!!!!
Best date ever and they have very good movies
We can hear the arcade games and people playing while watching movies, screen is very low which makes it impossible to see the lower part of it. More expensive than other cinemas.
Cinéma is ok, but parking is a nightmare ????????
Good Theater - Could use some refurbishing.. The screen #4 was dirty in the middle top, very annoying when the screen goes white..
Tasteless beverages, cheap popcorn, uncomfortable seats. That is how they make money I think.
Good service, latest movies, kids friendly. Avoid if you don't like crowded places.
We can't even pay with a debit card, they don't have ketchup popcorn neither just the powder pouch. I had to try Sriracha popcorn...not that good.
Good IMAX screen, indoor parking, better prices than Cineplex.
Jumanji movie was absolutely fantastic. Popcorn was a bit on the crunchy side, flavor wise tasty but needs improvement a little bit. Maybe was an off day for popcorn? ????♀️ Otherwise will return soon ????
My favorite Cinema, always comfortable, the facility in general is always well kept, the young staff team are pretty nice, indoor parking, (good luck in the winter months)reduced mobility friendly/access, and the cinema rooms are all the rigth size and great sound starting by the IMAX theaters but even the regular ones are quite fine.
Tenet is good interesting movie
Arcades, bowlling, popcorns and movies good for family
Pro: Huge cinéma, 2x IMAX room.. Nice chairs. Nice respectful personnels. Big interior Parking. Great atmosphere. Price is right. Foods and drink are good. Nice promo for special events. Lots of stores to do shopping around this cinema. Con: Not accepting Interact debit card. Can use ATM with extra fees. Accept only cash and credit cards (VISA, MC, Amex). Lots of people smoke cigarettes and weeds at entrance and interior parking. This cinema doesn't seems to care about Smoke free environment despite theirs signs. People at this cinema seems to be more prone to use their cellphone to text during a movie than other theaters. Floor is sticky in Some rooms. I enjoyed my Avengers Infinity War and EndGame and all the Star Wars movies experience there!
Not a very good place to see a movie unless you’ve got kids. The seats are very uncomfortable and the food is so-so.
A bit expensive but comfortable sitting and clean
Worst service ever. Sunday, 7pm...6people behind the counter and a massive line waiting for their food. Their system doesnt work, the same employee takes the order and grabs the popcorn/ice cream/hotdog, etc, errors are made and i dont believe how the clientele gets to their movie on time. We waited at least half an hour and switched room to see the next movie cause we missed the first presentation. Nightmare, i'll to cineplex laval next time.
Large indoor parking, English and French movies, comfortable seatings
Asked for a closed captioning device. Told they don't have any. They offered me a headset instead. Not optimal but better than nothing I accepted. The headset didn't work. When I went down to get it replaced, I was told "well, if it doesn't work, it doesn't work." Apparently being Hard of Hearing doesn't qualify me to watch movies at Guzzo. I've learned my lesson and will stick to Cineplex from now on. Seriously, you guys suck.
It's a big theater so I can't possibly give it a bad review... but there was this one time where a bunch of douches kept "accidentally" kicking my seat every 3 mins and it was very annoying.
exactly what you'd expect for a movie theater
Worst seats I have seen yet
It was freezing. Food options limited
Big area with covered parking, but sometimes it's a little bit hard to find a place.
Never a line for big movie releases, big IMAX screen, good 3D quality. Nice staff and prices include tax which is nice. Would recommend.
Had a great time
It's fine but could be a bit better maintained
Great IMAX screen!
Great movie theater...the ticket prices are affordable.
Great prices. But seats are starting to feel warn out. Holes in the ceiling. Could use a renovation.
Nice place need some renovation
For some reason Guzzo doesn't accept Interac as I found out after waiting 10 mins to buy a ticket. In this day and age who does that. Smacks of arrogance if you ask me. I won't be going back there anytime soon.
Great place , tons of space, games and more! My favorite Guzzo ????????
This is a large theater with a variety of movies and movie times. A rating of 3 stars as this theatre lacks on cleanliness.
One reason why I will never go here again is that the concession does not take debit.. only cash or credit card. At least that's what we were told. It's 2017! How do they not take debit? . Also not enough cashiers there. Chicken fingers kinda sucked there were about 3 and the fries were not hot and not salted hot dogs were good but the buns were dry cardboard like. The drink we were given was HUGE compared the the chickens and fries . It was as if we asked to Super-size JUST the drink, it was kinda ridiculous.
was really dirty, and they started late. I didn't like the experience
Nice place to go and see a movie
Great location, never had a problem with staff or service.
I call my bank if they can extend my credit in case my girlfriend wants popcorn. One day I will also own a Ferrari like Mr Guzzo
All the new movies
Large movie complex. Very useful in car with FREE! indoor parking.
Awful service, unprofessional staff, and expensive tickets. Also, pretty dirty everywhere. Will avoid at all cost!
Incredibly comfortable seating in theatre 2. Went on an off day so it was like a ghost town but seems to have everything a cinema should have. The cashier at the concession stand looked like she would have much rather have been doing anything else at all.
Clean and nice fast lines for buying tickets and snacks
My favorite movie theater
Clean cinema with a pretty cool arcade and bumper cars. Much more spacious compared to other theaters. One of my favorites.
Not the cosiest chairs but it does the trick. You have a good view on the screen wherever you are sitting amd it's clean. +1 for the arcade, its a good fun after the movie
Yo why it take me twenty minutes to get a ginger ale?
The screens are fine, but the seats are a little beat up and need to changed or upholstered. One thing you can't beat is the indoor parking... Did I mention it's free
Good theatres but painfully slow concessions
I really feel so good when i go there
Star 1: plenty of free indoor parking spots - a huge plus! Star 2: good balance of English and French-language titles; Star 3: nice selection of movies (it tends to be more commercial than Forum though); Star 4: only $6 on Tuesdays! In total, this is a four-star cinema :)
Better than Cineplex. Very simple experience.
This is one of the two cinemas that I frequent the most in Montreal mostly on Saturdays at 10:00, is cheaper, you find parking everywhere, no too many people and you can choose where to sit.
Best IMAX in Montreal!
This cinema has great seats however, I don't understand how in this day & age they don't accept debit, to pay for your movie tickets but you cannpay debit to buy snacks! Specially with covid the option of paying debit is the safest for customers & their employees too
Good place to play with family and watch movies
Worst place in town. People only go there because it's cheap. It's so dirty. Even the staff is rude, I just call to ask a question & the girl hang out without offering me any help or being respectful. If you want to go to a good place, go to cineplex.
Comfortable seats. Decent arcade to kill time in. Liked the layout.
Guzzo marche central is the spot
The movies are good, the showroom is very old and the chairs are old and disgusting. I wish it was newer than that
4 stars because of the interior parking, very convenient when it is snowing or raining. On a busy day, it could take some time to get in or out.
Not bad. The underground parking lot is awesome.
Best Guzzo there is but the site is ambiguous about the show dates.
So Comfortable seats????
Clean movie theater with helpful staff. They have a fun arcade area that has a bunch of different games.
I have known cinema Guzzo all my life and since the big renovations a decade ago, it seems like the owner just doesnt care anymore. Everything is out of date and needs serious redecorating to attract people. The choice of movies are big screen stuff, but only offers french. Its fine once in a while, but american movies suck in french translation. Food is expensive, the entrance fee has increased a lot over the years and place could be cleaner ????????????????????????????????????????????????????????????????????????????????????❣????❤???????????????? I thought for sure I had written a review for this cinema. I've been going here ever since I moved in Canada. It's a really big cinema and arcade, you could spend a whole day here and have tons of fun. I've never had a problem with seating, or long lines. I do like that they have movies in french and english but you can only buy tickets on site.
Becouse you can see a nice film
An average cinema. Fun to go with family, friends or just people!
Great Cinema, but you cant pay debit
Good theatre but no interac is still an annoyance
Free indoor parking!!! Clear environment, movies in French and in English, courteous staff...Popcorn and other snacks still way too expensive and they do not offer heathy snack options
Kids friendly!
Terrible service from the girl behind the popcorn counter. She actually tossed fallen popcorn from the counter at me with a quick brush of her hand and said "oh... sorry" with a smirk on her face!
This place has an indoor parking lot, a huge selection of arcade games and other things. This is more than a cinema hall and is absolutely worth a visit!
Good cinéma but food is not good there
Very dim lighting and definitely has a run down feeling. Not terrible I guess.
Typical guzzo theatre. Nothing overly bad to say other then they are all starting to feel dated.
Grossest theater I have been in. Nobody has the common decency of cleaning after themselves nor the employees to do the basic cleaning between movies. Guzzo should spend less time showing off on cbc and take some time to realize how much of a sewage his theaters has become
I really like this cinema, there are only 2 things that could be better: 1. The bathrooms. Sometimes, you can not find paper or soap. 2. It would be nice if they sold nachos cream cheese topping.
Place is always clean when i go. Great variety of food and beverages.
The staff are very polite , and the seats are so comfortable , I can't wait to come back again.
If you need to see a movie is OK, but it has zero soul.
No elevators from underground parking. You have to walk up 2 flight of stairs that stink of piss and not maintained!
OK, it has games the children love, a few ones out of order
one of the best cinema there is in Montreal
Terrible seats, awful really. Armrests way too high for a grown adult. The whole place is in need of a fresh coat of paint.
Filthy and littered with food from previous shows. They also don't take interac so they can profit from their own ATMs. Overall a ratty place to see a movie.
Clean has arcade few people and watched a good movie
Awfully rude and unprofessionnal staff. One of the girls selling the movie tickets actually snapped at me for ordering in english (???). It's like this place is never cleaned and it's just altogether nasty. Limited choice of movies.
Great theater, good location and the staff is great, specially Jimmy, so friendly and helpful !
Went to see Star Wars on January 2016 expecting imax experience. The screen wasn't that big compared to other big theatres.
In the way in I asked to watch the movie in english and I asked them twice as I walk in i am asking it again .. they tell me the room ...and as I sat and movie starts it's in French...what a hell ..aside get out I asked them not to be refund but at least something for next time.. u know ..whatever .. they send me away like if I was begging for money unbelivable !!! Very disappointed so means my son we will go somewhere else during next years ..
Family time at Guzzo it’s just perfect time !
Watch Space Dam with gf and LeBron good. Popcorn money lots maybe cheaper and 5
Good entertainment center if you like popcorn and hollywood movies but probably too much (too big, too noisy, too many cars etc.)
The outdoor parking is limited, good thing they have a indoor garage
Free parking, excellent theaters, and...special prices for morning and after viewings.
Cool
Clean, a lot of parking... food is very expensive
It was great people are soo nice and someone even gave me and my daughter a coupon soo we did not needed to pay great staff member
They only have big blockbuster movies and I rarwly walk out of there without a headache. There are better cinemas in Montreal.
Fun place, great movies, indoor parking.
I love this theater. Vincent Guzzo is my Main Man.
The cinema is nice you know..There are seats and a big screen...It's all you need right ? What if I told you the seats aren't the top comfortable and not the cleanest and the place seems like an arcade for youngest? There is also a large dining room with nobody there....It seems it might be different on Sunday...
I thought for sure I had written a review for this cinema. I've been going here ever since I moved to Canada. It's a really big cinema and arcade, you could spend a whole day here and have tons of fun. I've never had a problem with seating, or long lines. I do like that they have movies in french and english but you can only buy tickets on site. Also the schedule online is always written weirdly so I would call in advance to make sure. Other than that, it's a great cinema. You can also go shop once you're done.
Despite it has bowling and other games for families consider you need to pay for the movie ticket
It does the job for a movie theather...But it feels like an old unkept theather sometimes. The seats are worn out and not that comfortable. There doesnt seem to be a way to buy and reserve seats in advance (If there is the it's not obvious compared to cineplex) The only reason to watch a movie here is if you're watching Imax and Imax 3D.
It's a big cinema with lots of screens for presentations but some seats are starting to crumble with the abuse they withstand on a regular basis. Sometimes it feels overcrowded but generally its well adapted to the affluence it receives and indoor parking is a godsend on winter nights!
It's a nice place to watch a movie. It sure isn't over crowded on a Friday afternoon. I'd give 4 stars if the food was affordable and if they had enough staff. lol
Not a bad place to view a good movie. Give it a try.
I wish the armrest would have the option of lifting up. The cleanliness was so-so.
I loved the cinema guzzo because it was clean there is really a good service and what's good about it it's not a cinema that is dirty and that doesn't have proper food or snacks but this guzzo has everything you need and the movies are awesome
Very convenient location
great cinema staff looks mad but great theater
The reason to go here is for the cheap movie entrance price. It costs $7 for normal entrance or $8 for IMAX if you go in the morning or afternoon. The quality of the movies is good. Just need to have cash or pay with credit cards. If you need cash there are ATM available and the transaction fee is low $1 per transaction. There are also many arcade games if you have kids it is a nice outing.
Great movie experience friendly staff
IMAX screen, the seats are comfortable, nice sound & the food is good. The cons : The food is very expensive, lack of employees at the checkouts and the arcade machine are broken ( lost so many tokens )
Very good cinema with IMAX, 3D and also a great arcade . All of the movies are in Dolby atmos
Matinees are a good deal, free underground parking, very convenient.
good place usually full so u have to be very early !
Great amount of fun, bit too pricy
IMAX experience is always fun, with pandamic situation there are so many empty seats.
Clean well ventilated and never too crowded.
Good Cinema though chairs need to be improved to be more comfortable
Awesome cinema with stuff for kids.
Lots of indoor parking . Many films in English & French .Some restaurants around since it's part of a smart center . There are cool arcades too! But as some mentionned, they really need to work on the hygiene facilities. The bathrooms are always lacking toilet paper !
Great service from the staff. Very clean washrooms and theater. I would definitely return to this theater.
Had a great movie experience
Tickets are cheap and the cinemas are great. Would recommend and will be going again.
Employees just don't care... Dirty restrooms, dirty theaters, showtime not respected, forgets to turn off the lights before the presentation...
Nice and clean, multiple cinemas and underground parking. French and English viewings. I love going there. Cash or credit card payments only.
Best Italian restaurant in little italy
Good theather
Not too busy on weekdays especially on wednesday (Cheap day)
overall nice experience .staff is really moody but nice place
Old movie Theater. Seats not that relaxing
Still no Interac but always pretty clean and the underground parking is nice on a day like today!
Comfortable seating, fun arcade, great entertainment for friends and family.
You have to love all the games available to enjoy waiting for your movie to start. With the bumper cars, arcades, bowling It make you feel like a kid again ;D Staff were funny and very nice, refreshing as opposed to zombie like behaviour we tend to see more and more in the customer service industry. And the price was reasonable for a Sunday night. Downtown will deft be last resort now that we have found this place. Sound during cinema, good, a little too loud for my feel. Picture Ok, I have to say Ive seen better. We went on a time and day where we had the cinema to ourselves, I can imagine the chaos this place can bring about on an Hour de point !
Worst movie theater ever. Place wasnt even cleaned after the last show. Mess all around. Seats and floor were covered with leftover food and smell gross. I asked the management a couple of times to clean it and they just came and saw the place and then left without cleaning. Pathetic
Good cinema showing its age a little. Underground parking, very busy area. Good prices, screen and sound.
No escalator to cinema level. Theater was hot and felt damp and humid.
Customer service level could be better
I like Cinema Guzzo because it has so many movie options (and in English and French) and because they have free and easy parking! The only thing that is due for replacement is their carpet and seats. They look pretty dirty. It would also be nice to have higher seats as the current ones are for some reason lower than at any other movie theater chain.
Always enjoy Guzzo theatres. At this location, it's very spacious, free underground parking, friendly staff.
Clean and also it's nice that they have an arcade, bumper cars and a play ground for kids.
Dirty, old uncomfortable seats, food counter was dreadful: all the drinks were straight undiluded syrup, worst cinema popcorn I ever had.
This place has a mini bowling,mini slide(things i've never seen in other movie theaters),and its layout was unique.The seats were clean and i enjoyed Spies in disquises. IMAX:Wow,the seats more comfee,it was bigger,the whole place was bigger,the resolution was awesome and the sound system so loud it vibrates the seats,enjoyed my Star Wars IMAX 3D experience. Overall:clean,underrated and cheaper Edit:I hope they upgrade it into Laser imax
My number 1 spot for Sunday Matinee. IMAX is great. Eat before you go because this place will cost you; just like any movie place.
Decor felt like it came from the 80's, which makes this place interesting. Pop corn was cold. Can be busy with lots of kids in the waiting areas.
It has an interesting charm and atmosphere. Unlike the AMC and other cineplex cinemas. I liked it.
Concession line stands take forever. The staff is sooooooooooooo slow......... Also being that's it'a almost 2016 we should be able to pay with an interact card. The have the machines but only accept credit!?! It's ridiculous.
Great Imax experience
Always great movies. Food is expensive though
A very bad night and experience with the security manager and the site manager because i had Tim horton empty small cup i had in my hand which i wanted to throw inside. I'm making a formal complaint with the head office, where they refused to provide me with details of where to complaint and refused to provide their names.
It is one of the best places to go for movies in Montreal. Open at convenient hours and with many options, 3D, IMAX and games for children. There is free interior parking for the customers too.
Picture had good image quality, sound was not impressive but wasn't bad. The place looks like it needs a renovation of its 90s look.
Terrible movie theater! Seats are uncomfortable, and dirty. The students who works here obviously don't care much for their job. Food is overpriced and bad. They only accept cash or credit card for payment, no debit. Go to a Cineplex theater, it's so much better !
25 minutes to buy Pop Corn, dirty crowded and bad service! Only good thing free parking
Worst Cinema ever. I'm only going there as a last resort. I will even go to Laval to see a movie to avoid this much closer cinema. First, the interior is very poorly lit and very dark you can't see a thing, probably to hide the stained carpet. Second, trying to buy food takes so much time, I don't understand how the staff can be this slow, I gave up after waiting 20 minutes in line. Third, and most importantly, the chairs in theaters are very uncomfortable; they seem to be confortable and padded with a lot of foam, but when you sit on them the foam just gets crushed, it has absolutely no structure or support. After an hour in the movie I can't find any position that won't hurt and have to constantly shift my position.
A bit better than other Guzzo locations, but their sound and image quality just aren’t that good for the prices you pay.
Good variety, I seldom go there. You can find stuff that you cannot find in some other places. Good quality stuff! I would go there every time in the future. You should look at what they offer and choose what is best for you! Very nice place and I will go there again in the future, I like that is not far from where I live and it’s not very busy in the week-ends. I’m sure you’ll find it pleasant easy accessible and comforting.
Service is horrible and the cinema and parking smells.
I've been yesterday to watch "Angel has Fallen" and it was super good with lots of action. The seats were clean and the floor too, both services, Front desk and food serving were fast. I have to mention that I went for the late show (23h50pm). Anyway, it was a good me time! :)
Pretty cool theatre, only four stars since my movie had some annoying sound problems. But it happened once, so I guess that's an isolated case.
I hate this place. You have to line up to buy a ticket - no app, no kiosk. Then, you have to line up some more to buy food. Whoever built the theater planned enough counter space / cash registers to accommodate movie goers, but the manager does not staff the facility so you wait again. All this means is that you can expect many people to enter the movie theater well after the movie has started. EVERY TIME. Then, there is the noise coming from the play area in the middle. They have a game where, using a hammer, you hit a target as hard as you can so that the lights light up as high as possible along a vertical pole (see photo). You can hear this machine very clearly in Movie Theater #15. It ruins the whole experience. If you're sitting at the back of the room, at the corners, there are very bright lights that will shine on you from behind, due to improper lighting of the exits. The exits should really be separated from the viewing areas. Some young loud people just walked in the room to watch part of the movie, and then left. It was really annoying. The positive: there is a LOT of space for people's legs, so it is unlikely that the person behind you will kick the back of your seat.
This theatre is great of you don't want to deal with crowds. It's a bit out of the way and so there are not huge crowds even if the movie is popular and new. It's clean and the staff is attentive. They always have a good selection of the newest films.
Quite dirty to be honest. The floor was sticking everywhere. The service was painfully long. Cold popcorn. That place gets worst every year
Good location and parking but seats are very tired. Makes watching a 2 hr movie a treacherous experience
Seats in imax are inconfortable and old
This is a giant theater with a lot of arcades for kids. The seats are very confortable, movies in english and also in french.
I did enjoy my experience there
Sadly this movie theater have seen better days. The chairs were all either disgusting or partially broken. Even the screen had a scratch on it that made the immersion in the movie difficult
Good place but theatre was dirty.
Washroom (men's ) needs more CLEANING And Air freshener
Standard cinema, good selection of movies. The queue for food is long.
Theatre is nice, I went to watch the avengers (9:40pm show on Friday May 4th - imax experience) and the lights were on for the first 5 minutes of the movie ????. Staff is good in general, popcorn and all that was nice too. The only issue I have with this theatre is hat the people are just rude, this lady in front of me stuck her head up throughout the first 10 minutes until I asked her to kindly sit back. I also experienced in the same theatre during the movie IT, a bunch of teens kept screaming and talking the whole movie.
Fun place when it's not overly crowded. The staff could pretend NOT to be bored : /
A good place to watch a movie.
Really fun for kids
In general I dislike Guzzo for its refusal to take debit and the staff is never helpful but this location is a fun places to take kids as they have an indoor park and bumper cars for them to play on. It is much more open and clean then other locations I have gone to. The coupons at Costco are cheaper then cinplex if you can get them it makes it worth it for large family’s or groups.
This theatre needs to replace their chairs. They're too soft...
Love it ! But the arcades... always the same bring some new stuff in.
Perfect place to have fun with the kids for hours, you can see a movie, use the free indoor parking & after you can take a ride in the Bumping cars with them, or play with them at the arcade games... or you can let them slide & watch them closely...so fun for the whole family with kids of age from 2 to teenagers...
Such a bad experience! Went to see Eye in the Sky in theatre 14 with my husband, and there was a constant and REALLY LOUD buzzing the entire time. Everyone in the theatre was annoyed by it - totally ruined the movie for all of us. Very disappointed with Cinema Guzzo for failing to provide a good movie-watching experience, which is really ALL a movie theatre is meant to do. Will never be going back to a Guzzo theatre again.
Good place for movies, central location.
Amazing place and prices
Good place
It's ok the food is expensive
All the attractions are always off. Had a movie crash mid showing and had to wait 15 minutes for it to be fixed.
For movies it's ok but I would not come because of service I would rather go to a Cineplex because you can use the scene card
If i can put less than one star i would, they don’t let us use the bathroom if we didn’t buy a ticket, i explained to them that we are waiting for our friends , they are coming in 30 minutes, and we will buy the tickets when they arrive because kids have not decided yet which movie to watch, and they didn’t accept
Worst seats in Montreal, absolutely terrible. I'm 170lbs and I could feel the weak padding given in and bottom out in minutes. Uncomfortable, disorganized staff with bad manners. Managers there are quick to hide when the going gets tough and their underlings need help.
Does always plenty of room to sit if you see a movie that didn't just come out. It's very clean and the seats are comfortable.
Went to see Star Wars: The Force Awaken this Monday night. A) the back speakers are burnt out, whenever bass hits, it's a mess. B) a old drunk was allowed in mid-way to the movie, talking to himseld. C) a group of teens showed up 15 minutes to the end of the movie (obviously from another movie) and just yapped all the way through the end. I will stick to Odeon from now on. No more Guzzo for me
Expect to wait in line to buy tickets. They don't have self serve kiosks or an app/website to buy tickets from.
Nice place to watch a movie. Recommended for couples???? If you know what I mean ????
The theater is pretty decent in my opinion nothing wrong with it. With parking in the basement and shopping places before the movies starts
They don't know how to run this dirty theatre.
It was neat and I liked the service from crew
Comfortable theaters. Polite staff. This is my first choice when I take the kids to the movies. They really need to put more effort into automating ticket sales though. It's 2016, why am I waiting in line 20 minutes to buy tickets? After you are in, it's another 15 minute wait in line for popcorn. Bring your own.
Cheaper than cineplex so worth going to guzzo
Comfy. Good cinema but could send some people in to civilize people who put their feet on chairs.
Fun place to be. Friendly staff and courteous service.
As a branch: Very cool program with membership cards and points. Also wednesday specials are worth it (Free Signup). Food is expensive like any other cinema in the world...It is what it is. For this location: Very big underground parking which is very good for our crazy winters. Friendly staff. Clean location. Has arcades... which are almost extinct now ?! Perks !
Never too crowded if you go to the 9:30 show at the IMax.
The seats in the movie theater are not very comfortable. Sound is ok, movie is ok, but seats no.
Don't go to the movie often but all I have to say is that it doesn't make me want to come more. Overall ok for the movie part aside from the sound which is a little loud.. The seats are very old and uncomfortable, dirty and smelly carpets in the theater.. Even little fruit flies!!!!!
Great. Not too crowded since I am claustrophobic when too many people are around.
Nice place! Good reception! Clean and neat room and bathroom. Fun arcade with lots of games and a bowling place. Awesome experience!!
Good place for movies and a good price
nice place amazing movie
One of the most affordable movie theaters in Montreal, with clean theaters. 7$ for a pre-6pm IMAX showing - that's a steal!
I mean, good option if you're nearby I guess.
Great place to spend a cold day. Huge theatres, lots of arcade games. Like any other cinema, get ready to over pay for snacks.
It took us sometimes to get inside, other than that it was Fantastic. Had a great time
I liked the location as it is away from the hustle and bustle of the city and provides huge parking space
Long lines. Seats not so comfortable.
Nice cinema. Just not enough people at the food services when there are long lines
Imax amazing moment in family
Is a fun place to go with kids and the arcades are good, but many of them are getting old and they are out of order, if they renew them it will be the number 1 choice for cinema with kids.
Great theater, very crowded on Tuesday nights. Clean and the vending lines were all open for quick service.
Love this place better than any other movie theaters
Not good
no imterac kind of pricey bad popcorn
Guzzo Marché central is clean and new. IMAX screen is amazing and has comfy leather chairs. Groups are separated by 2 seats. The only thing to add is online tickets purchase with seats selection!
Ok cinema. IMAX experience as great as always. Only thing, seat comfort is sub par at most. No support, and extremely uncomfortable. Mr. Guzzo, wouldn't be a bad idea to modernize the 15yr old seats in this cinema. My back would be extremely grateful. As I'm sure would be for the majority of patrons.
Still great to go where it's not a Cineplex!
Small theatres with lots of activities for the kids
Decent movie theater. Unfortunately no IMAX or immersive options (like D-box). Convenient location.
Screen arent the best, sound is good, prices are cheap so I think it is great to watch smaller scale movie.
It is very dirty, the 3D movie was shaky, after 10 minutes my friend went to tell the ppl working there and they restarted the movie. The bathroom was very dirty and the hand blower was so low... If I blew with my mouth I could dry my hands faster.
IMAX theater no 10: who bought the seats??? You did not test them??? Too short (a lot too short!l I have the big head rest at the shoulder level: our backs are all curved!
The best movie theater and the best theater food period.
Uncomfortable seats, and damaged screen! On top of it, you can't pre-purchase your ticket and you can only pay by credit card! I simply don't understand why and recommend going to Scotia Bank movie theater instead.
Favorite Guzzo. Nice place to go if you want a great experience (imax) or just want to play some arcade games before or after a movie. The food is less pricey than cineplex and you get more variety which is a plus for me. There's indoor parking too and a restaurant (gambini) for a supper and movie combo with family, loved one or friends.
It's a cinema. It's big, there's arcade machines and there's a lot of people. Very accessible place. Just take a bus after getting out of station Cremazie. The food is expensive, but way not as expensice as the other cinema franchise. It's a good cinema.
I love this place. Shop or eat in the stores around. Arcades and bumper cars available. The only thing is that they don't take debit as payment, only cash or credit card.
Went to see No Time To Die, it was great! Cinema was clean and not packed. Go on a Tuesday for a good deal.
- no kiosk to buy tickets, so people need to line up for tickets (!!!) - incredible in this day and age - no ability to buy tickets online either (!!!) - can’t reserve specific seats (!!!) - they don’t take debit card (!!!) - unclean seating areas, they don’t clean between movies Stick to Cineplex, I was shocked how backwards Guzzo Cinemas are
Typical cinema with all the movies you expect, but an ugly building
Overall a great movie theater. The ticket prices are slightly more expensive though.
It's a nice movie theater with a great arcade floor, and way better popcorn than cineplex. Problem is every now and then the movie/show won't start for whatever technical reasons and the staff will always tell you the manager is "up there fixing it"... until you see the manager running to "up there" to fix it... It's ridiculous cause you'd think they would get it right after a few years. Last Saturday we missed two fights from the UFC program and they didn't even offer coupons or rebates after the show. Heck, they didn't even apologize to the audience. Depending on the theater, some of the seats will be worn out and missing armrests.
Nice place cheap for over65s and everyone speaks English
One of the few places where you can watch movies in their original languages. They screen both French and English movies. I believe there are 16 screens and one or two are giant IMAX. The food is horrendous. I wouldn't reccommend any of it aside from Popcorn and Soda if you're into that. The Arcade section is huuuge and has an amazing selection of many genres. Shooters, Racing, DDR, Pacman, Hoops, Air Hockey and much more. A lot of it is multiplayer too, allowing friends on different machines to join up in a single game. They also have bumper cars and small electric vehicles for kids to ride around. It's a great place to go with kids on rainy days.
Small screen imax and the 3d glasses are sometimes scratched. I personally never go when its full price so its worth it. No real shooter games in the arcade mostly race games. And no games before the movie like at cineplex!
Good cinema showing its age a little. Underground parking, very busy area. Good prices, screen and sound.
Great movie place if you have a car and live close by. Obviously don't go out of your way to visit this place
Older theatre, lots of games for kids, just don't ask for the frozen yogurt, the machines never works
Always the best movies, although food is expensive
Too loud, too expensive outside of tuesdays & arcades uninteresting or broken
Always clean and the staff is courteous,
Convenient for watching movies but the setting with the arcade and all the rest is too much. One just wants to get in, watch the movie, and get out.
Good cinema hall but overpriced snacks.
This really takes the cake, because they accept only cash, it’s impossible to reserve your seats in advance. After all the negative reviews about the condition of the accommodations and the awful food, why would I pay top dollars to watch a movie here? No thanks, going to Cineplex
Nice and clean .free parking. Cool games .
Impossible to find the prices online...
This place is really disappointing but in small ways. Until recently you could only pay cash and even now you can't pay with debit. Instead you have to use one of their machines to withdraw money (for a 3,50$ fee ????) It's not Cineplex, it's Guzzo which means the Scene card is useless. Food prices are higher (compared to Cineplex prices) They boast picture quality and yet 100% of the times I went there the projector wasn't adjuted properly with the picture going out of frame sometimes even on the ceiling which is very distracting. Honestly I think the only reason this theatre is still in business is because people with cars can get free underground parking and most Cineplex are downtown where parking is hell. If you can, go to the Scotiabank Cineplex downtown, it's better in everyway except for the parking.
Horrible! It's in need of a tune up of the movie experience that is provided for the price they charge. The picture quality is bad, sound is often distorted, seating is dirty and broken and even the popcorn tastes funny. Most of the arcade games are all broken and the lines to buy tickets are always long because they only have a few cashiers for 18 screens. The only pro is the underground free parking that is always full and takes forever to find a place. I would recommend to stay away from this "theater"?!
Several weird problems. Can't seem to buy tickets online. Impossible to talk to an actual person on the phone. They accept credit cards but no debit... At least they have a decent arcade.
Where family, friends enjoy a good cinema party. Did I mention indoor free parking in Montreal?
They turn on the lights too early at the end of the movie.
Left the lights open for 15 mins while the movie played.
Staff is terrible, seats are terrible, screen has tears in it, feels like it hasn't had any kind of work done inside or outside since the late 90's (there were still "please no smoking" signs littered inside.
Rooms are small, prices are good on Tuesdays but be ready for a long queue at the food services
The staff were friendly and helpful for my son’s birthday. The price included snacks and food. They had a storage area for our belongings. The parents enjoyed the movie just as much as the kids! Thank you
Nice regular chairs and sound. Nice atention of the staff.
Very large location. My go to cinema. Cleanliness can be so so but the seats are comfortable and spacious and the place is not overly busy so you can get a good seat pretty much everytime (I never go on a movie's first week though).
Good day time price... Service is very slow especially at the food counter.
Kids love this place
Good cinema, but seats are really disgusting, 90% of them have stains of some sorts. Clearly they’re never washed. Also people there ALWAYS open their phone during the movie. They should really do something about it, because it really ruins the experience of a good movie.
Good movie theatre, Imax screen,.
The only thing that made my experience bad was the VERY rude staff at the food stand, i did felt very disrespected. Please "train" your staff to have SOME logical respect.
Went with kids on the St-Jean werk end, as expected it was very busy, but the line ips were slow moving, the popcorn counter was the worst, I understand they need to control costs, but peak periods need to be properly staffed, we ended up not buying any popcorn nor beverages as we woild have been late fir the movie! Also, bathrooms were not exactly clean
Good arcade but theater smelt bad. Nobody came to clean it between movies. Service wasn't good. No restaurants like other guzzo the the classic popcorn, candy ect.
comfortable seats, ok arcade, overpriced movies and food (like most places) lines are long to get tickets.
The place is better (less run down) than the one next to Cote Vertu Shopping Center. Killer high prices on concession stand food, worse than at the Bell Center for a Canadiens Hockey Game. No wonder nobody goes out to theaters anymore.
Not bad. Seats are too old
The seats in the IMAX are made for short persons.
The underground parking can be a nightmare on tuesdays. The movie theatre itself is great but there can be very large groups here at any given day which makes seeing a movie on time hard.
Saw a Star is Born. Good place. Clean, central.
Slow food service...super super slow...need to have more people
Great movies, but I find the food and the pop corn ramy expensive!
The indoor parking and iMax screen makes it the most convenient movie theatre in Montreal. Comfortable chairs.
Not covid safe at all. They don't social distancing they are not disenfecting seats ( mine had bunch of hairs and other stuff on before I realized it) never again
Clean. Not a lot of peeps on a monday. Easy to get parking.
Old place, need a refresh old seats weird cinema room
Nice movie theatre. You can only pay in cash or with a credit cards (debit cards are not accepted, however there is an ATM available). The bathroom are clean. There’s a lot of different food in this movie theatre although they can be a little pricey (just like any other movie theatre). You can watch movies in French and in English. Additionally, they have some late hours movies like 1:00 AM which is great. They have free underground parking. Many restaurants next to this movie theatre.
The place needs a serious cleanup. Entering from the undeground parking, the stairwell smells like garbage/dump. At the price they sell popcorn and soft drink combos, management could think about hiring a night-shift cleaning crew?
very good because there is a wide movie choice and it is not out dayted
It's a good place
The screen and sound are fine, but the halls are never cleaned and the seats are absolutely terrible. Next time I'll drive the extra 10 minutes and go to the Colossus in Laval, I've never had a problem there.
I went there for a special night to see the new star wars with the companies where i work. There was a lot of people and Star wars wa starting in all room at the same hour. So the only problem we had is that the servica for food was extremely slow. But i can understand that it was a special evening. What it's nice it's the free parking lot.
If you want to catch an afternoon movie it's the best place. Empty and quiet, cinema Cuzzo offers the widest range of timings of all cinemas.
Movie was great staff friendly
Compfy chairs. I just wanted to know why they put the a/c in winter?
This Cinema Guzzo is pretty big compare to the one in Cote Vertu. I like the IMAX room because it's clean. My one compliant is that the IMAX room although clean, the screen is very small compare to other IMAX. This is one of those Lie MAX because the screen isn't that tall. Other problem is the rooms can be small depending on which room you get. Like the big rooms next to IMAX can be too tall but the seat and too high and you have to lower your face to see the screen. The service is nice.
Good films, good games and food
It's an good place
Cinema & facilities were super clean, comforting to know these days!
Very disappointed half of the arcade games or out of service, they didn’t want to refund my tokens, not enough personel at the food counter for the rest it’s ok
Expensive but great quality.
Seats were not that comfortable. Sound effects and screen size were fine.
Good place
Cinema MAX was good. Quality of the sound and the movie were great.
Love the movie i saw but need to clean the seats
Feels tacky. High prices. Food concessions do not have as much choice as Cineplex.
Always nice to go to Guzzo for a nice movie, the price is right! However, I must say I had not been to the one in Marché Central for a few years and the place is now simply disgusting, from the underground entrance that reeks of urine to the dirty chairs in the cinema, I was ashamed to bring my partner there. Need some serious TLC…
Excellent movie theater for an outing with the kids and family.
Grt. place . Reasonable rates & Games & fun for the kids.
Seating was pretty good BUT, the fact that Guzzo STILL doesn't accept interac is beyond me. Dude, my local dep has that service but a huge place like Guzzo Cinema does not ???? Sooooooooooo un practical for customers. ????????????????????
Great place, easy parking but I found the Imax quiet dirty I swear there was a dead mouse under my seat, 2 tonnes of popcorn under the seat all over the place and a few bottles of alcool. They, just clean what you see but not under.
It was good for the first time but we were in line to go in theater and the person that works there said to go into the wrong theater we stayed there until the movie started then we chaged places after the into right place
Good size indoor parking lot. Good selection of movies. They have arcade games which older kids can appreciate. Given the heavily ethnic neighborhood, I'd recommend adding foreign movies. The only issue I find is that the children's play area is very dark, especially at night, which is scary for children. Hoping management can add a light or two in that section.
Very nice place #guzzo
Good place to go with kids
very good cinema, fair price, especially the morning with kids.
The place is a bit outdated (in comparison to most Cineplex locations), it could use some renovations. Overall service is good. Never had any technical issue while watching a movie. The underground parking is awesome!
Only accepts CASH in the middle of a pandemic, probably to get you to spend money at their arcade where half the games don't work (not a cleaner in sight either). Ugly condiments packaging makes No Name Brand look high class. Popcorn gave me such bad indigestion that I had a full-blown panic attack thinking I had COVID later that night. Literally the worst movie experience of my entire life.
Overall ok. Not very clean though.
Bad experience for the first time in last 7 yrs...no food allowed..no healthy choices on place...just junk food. Security guy was absolutely insulting...checking rucksack with cell phone light and almost checking pockets...in case if we have some food in pockets...????what a flexible customer service! all that for 2 bananas and 5 tangerines...little snack for kids since they do not have anything healthy to offer..so in fact he forced to throw to the gabbage the food...all the scene was awful????we will never return back to this cinema! And we went there regularly...the politics should me more flexible!they want to sell more on place but they should think over their menu in this case. Deception????
I went with my girlfriend, and we both enjoyed the atmosphere. We both liked everything except for the chairs in the theatre
Nice movie experience
Service is very slow, but the arcade is good, and popcorn etc is cheaper than its competitor.
It's pretty ghetto, dirty, no control, so roving bands of loud teenagers go from one movie to an other all night. Popcorn was average.
The place was clean. The sound was amazing . I went to impossible mission great movie and you enjoyed more with the big screen and the terrific sound.
No staff and worst food in town. Ridiculous. 45 minutes for 2 small frozen pizza
Always a great experience and a great outing with my wife!!!
I like how comfortable the seats are.
Nice cinema and games for kids
Nice place.
No cleaning at all and its smells soooo bad , all is dirty . Plus we waited 25 mnts to get our popcorns... Friday night only 3 serving on that restaurant
Feels kinda empty, maybe because we were there at like 10pm
bathroom and theater seats were disgusting
Quick efficient review , price 5/5 $ , food 3/5 for a theater pretty decent however whenever you order let’s say popcorns fries etc they don’t have any box and you need to figure out a way to walk to your movie . Parking 5/5 always room to park , theater room 3/5 need to put new chairs for customers they are pretty worn out , arcade games always about 2-5 arcade not working , 3/5 , there is no online reservation
Very good theater
Comfortable seating with big halls
Nice and clean, friendly staff and great location.
Worst experience ever!!! Seats were so dirty is not even funny...ordered some pizza and my bf and I ended having some kind of throat problem . And the seats... well ..during the whole movie my body started to itch and found a little bug when in dcratch my arm!!! Never ever going back there!!!!
The popcorn I was served was moldy. When I notified staff, all they could tell me was that I could not be refunded (because apparently "there are no refunds" which would be good to know before spending $7 on popcorn...) and they refilled my popcorn in the same bag with the moldy popcorn still in there!! (apparently "you pay for the bag, not the popcorn"...) Being uncomfortable with this, I refused the popcorn and simply asked for a refund/partial refund/voucher for the health violation they were clearly responsible for. Staff, repeatedly refusing to compensate me in any way, was extremely rude and do not know the meaning of customer service. For that reason alone, it's not worth going here when there are plenty of other theatres that are cleaner and have friendlier staff.
Dirty food are very poor service and they serve your hot dogs and fries in reused packaging boxes not for for food. Foid inspectors should pay them a visit
I'm in the Imax theater right now, the movie starts in 20 minutes and the place is filthy... cups from the previous showing, trash all over the floor.. just dirty.. not impressed for a 16$ ticket... I've always liked guzzo but not a good experience today.. just filthy.
Great theatre with lots of parking and a good selection of movies
4 stars because the games are out of date.the bowling game is broken since long time
Happy to be back at the movies!!!James Bond!!!
Poor screen resolution, cheap sound system and unconfortable seats... ruined the movie that i all ready watch in cineplex and enjoyed it
Seats are old. Service could be better... at least with a smile.
The theater was a divine experience, but the lines were definitely way too long. I would suggest you to arrive 20-25 minutes early depending on what time your movie is.
Convenient and clean location. It's got all the bells and whistles. You can't pay with interac and the food lineups are always long. Too long IMO and staff isn't the friendliest.
Felt safe security measures well in place ????
Nice and funny place !!
A bit dirty and the women's washroom was flooded.
Nice theater with confy seating. Free indoor parking too.
Movies often do not start at the same hours they advertise on the website. Most people don't know this! Beware! Call and ask before going.
Good quality price theatre. Staff frendly.
Pricing is good and the best part free underground parking.
Nice IMAX shows!
Go Tuesdays. 5$ only. Forget down town cinemas.
One of the worst places i visited in montreal. I had to pay for my 6 month old daughter and the staff were extremley rude. Waste of money
Not as clean or fancy as the colossus laval.
If I could I would give 0 star !!!!! Just came back from a movie night. First, the room was very dirty, there was left over food all over the floor and stains and popcorn on the seats. Disgusting ! There was an alarm that was ringing during the first 30 minutes of the movie. The screen wasn’t centered. The movie kept lagging, the sound was off and the movie eventually stop right in the middle. When we got out to complain, the employee said that he knew that something was wrong with the projection from the beginning but didn’t do anything !! We will definitely not be going back.
Clean organize
I wish one day Google will give the option of taking aways starts not give stars! We usually avoid Guzzo cinemas at any cost! But this time unfortunately we made a huge mistake, and we decided to go there. We verified the movie schedule online, and was supposed to start at 9:15pm. after we arrived and bought the tickets and food, we dicovered that the halls are ver small, extreemly smalland smellly, but we accepted to sit and try to enjoy the movie. On top of that, the movie time changed on the tickets to 9:25pm. 9:25pm the screen was still blank, we waited untill 9:35 and then went to the tickets booth, and the agent told me she will ask them to turn on the projector. 9:40pm the started a Boxin game!!!! We thought its the Guzzo way of advertisement instead of showing movies! We waitrd few more minutes and then i went to speak with the manger. She told me that there was a mistake kn the system and there is no movie for the evening, it is a game night. I asked her for refund she said: i will give you a gift card loaded with your money for next time. So they maid a mistake and did not bother of informing the people and on top of that do not five any thing in return a free drink or any free movie next time, instead they refuse to give you refund and force you to come back again to this garb###. I said no way i am coming back, i need my money for the ticket and for the popcorn and drinks we bought. After bavk and forth she agreed to give me back my money only if i have my recipets!!!! Lucky i found my reciepts. And she gave us our money back and took the poopcorns and drinks from us!!! There is no out of courtesy action of offering us to keep our drinks or popcorns! I have no idea what is going with businesses in this country, why there is no more respect for clients? I used to be very much against the technology and robots, and i used to accept to wait in line-ups to deal with human instead of doing my business with a machine. but the more time passes, the more i feel its better to deal with robots these days than dealing with humans
Indoor parking and comfortable seating however not the cleanest place
Not very clean the smell on rotting food is overwhelming the floors are sticky bathrooms are disgusting this was the last time i ever step foot in this theater if i could i would give the 0 stars
Nice movie theater, ideal for families. They even have an amusement center including an arcade slide and electric cars. Perfect for kids to enjoy their day.
We attended as a group 5 to 12. Well received kids enjoyed the movie.
Good place to enjoy a good time with your family
Best customer service
It does have free underground parking which is always a perk but the cinema itself is poorly managed hence very unclean - rooms and seats need to be renovated eventually. Overall, good experience but not my go-to for cinema.
Worst service ever! Even the manager was so rude ( Robert)
Great indoor parking. Great comfortable seats. Big screen. Great sound. Very clean
Its good i like the environment there the seating and the video quality✌
Completely innacurate website. When you advertise a movie in imax, I expect Imax, not a second tier room...
Dirty seats and bathrooms
Is an ok place, chairs need to be replaced. The are terrible if you need to seat for 2 hours
Its written that in order to provide fast service only credits card and cash is accepted. Really? There were lineups at ticket counters because there were 2 cashiers and then later 1 cashier. I was mad because ATM machines near the counters are all out of order. So I couldn't buy tokens for arcade games. I will in future avoid any cinema guzzo.
Great Cinema. Been here in the day many times and not too busy
The film was great . However the seats are uncomfortable and the theatre was filthy! Dirty seats and popcorn all over the floor. The first seat I sat in was broken. No wonder people prefer to watch movies from the comfort of home!
This place needs to be renovated desperately. The carpets are disgusting and it smells horrible
I love this place. Great food, great screens and the movie was excellent.
The ac is too cold, lo, my feet in sandals froze. Aussi very dirty.
many theatres make it easy to find a good movie to watch
Get to the theater 30 to 40 minutes before your movie time because the wait to get a ticket is 10-15 minutes and then 20-25 minutes for concessions
The staff of the resto are very very slow and don’t care there are a lot of people in the line.we missed 20 min of the movie just because of that
Nice indoor parking and they play french version of kids movie!! But system a bit old/90s: long lineup to buy ticket, no automatic machine to buy ticket and for sure not possible to buy ticket online!!!! Finally be prepared to wait 15/20 to buy some food..
It was fine, but the sound are to louds and there were 18 minutes of Publicity and Trailer which is way too long. Also, we were sitting in from of the room and it was uncomfortable to look at the screen
Crazy fights.
Food services was dirty, popcorn was gross. Theatre was dirty. Mismanaged: Told to go to the theatre ASAP, and then told to leave minutes before the movie was to start so they could clean.
The crowd is loud & inconsiderate. The seats are too soft & uncomfortable. No convenient eats options.
Great cinema to watch movies
Nice movie theater.Good concession stand
The best their is in Montreal Island.
Clean and cozy. Bring cash for your tickets as they don't take debit to keep people for waiting.
I went there with my 6 yr old niece . We were to early but its ok bcz there was a playground for kids and different games . Chairs in the theater were comfortable and chicken fingers at the food court were delicious and not dry. One star off as cup holders were discusting even a 6 yr old didnt want to put her bottle there.
Chair could have lumbar support, not comfortable sitting for long
The service was fantastic.
Nice theatre for families, maybe a little update in arcades and decoration would be nice, also lacks basic snack options and it desperately needs a cafe.
They served us bad popcorns. After the movie i went to complain and they wanted to give me new popcorn instead of my money back. I told them i dont need the popcorn my movie is already over. Then they accepted to give me the money for the first bag since he was full and refused to give it for the second since he was half empty. I told them there was good popcorn in the first half so i couldnt knew that the second half was bad but they said no since i ate half the bag so no money back for the bag. They really dont understand that they should not give even a few bad popcorns. People could get sick from it. Really bad "assistante gérante" there. They charge 6$ for popcorns and cant even make it right !
This location is great, close to everything, shopping, restaurant and lots of parking available. It's big and clean.
Nice place to spend time at ....really enjoyed it
Amazing family cinema
Very good and love the food
I have limited mobility due to pregnancy and there wasn't any escalator or elevator to get to the movie area, just an small elevator for the handicapped. The ramps were sticky. The room was not cleaned before people were allowed in. The seats looked worned out. You could actually remove the cushions and see all the snacks that has accumulated. The washrooms are small so there is always a line-up, and no soap in the soap dispensers. Needs major updates and more staff to maintain. Will not return.
I love this place always comforting. Big and spacious with two Imax theaters. The service has improved a lot and the chairs are comfortable enough to enjoy the movie.
A large and well equipped cinema. Generally well managed but but sometimes the seats aren't well-cleaned. They offer B.party service for kids. Wide selection of Arcade games.
On a labour day weekend, they barely have any employees. Its a disgrace that you have to wait 40minutes to buy some popcorn. Next time im just gonna sneak in my own.
Very popular cinema soot in cremazie area
Great cinema...... But dirty as hell.....
Great movie megaplex but getting tired, old and dirty. Seats have seen many too many buns in them and you get a feeling they haven't been cleaned in years. Time to refresh.
The screen is damaged... And there a nothing on the screens to distract people who came early. Until 9 25 where the movie was supposed to start there were only songs with an empty screen. Then the adds started at 9 25 when the movie was suppose to start. The trailer came way later...The arcade section seems really nice though.
Good cinema. Well organized.. :)
Price is good. Free interior parking. But the rooms could use some cleaning.
Love guzzo. Great place to spend a morning with little ones. Arcade could be updated but play section fun for kids!
I gave it a 2 star rating because the seats in Theatre 9 was very comfortable; otherwise the experience itself was not the greatest, starting with the fact that they don't take Interac (debit) payments for neither tickets nor at the concession stands, despite the fact that their credit card machines do in fact display the Interac sticker...there are ABM machines in the lobby at an additional fee of $3 per withdrawal (plus the fee charged by the bank). We had line up and wait to gain entry in the theatre despite the fact that it was 15 minutes past the advertised commencement time of the film. (Which actually started with a 30 minute delay!) Will never go back.
not too bad, only thing is no clean
Good customer service
No wc at the tickets area
Great theater to watch Imax especially on for a weekend matinee only $8.
Superb
You can always find tickets on special at Costco
Very good
Worst entertainment experience ever. No respect for customers. Understaffed. Will not come again.
Good price before 18
They are selling over tickets. I had to sit on the floor with 5 athore people.
Best cinema ever
IMAX has the worst seats ever!!! Outdated and not ergonomic at all!! Bring your pillows
Great staff, great arcade, clean theaters and a great indoor parking garage, definitely a good place to go to catch a movie
Great to finally ho see a movie in a theatre
We watched Beauty and the Beast in auditorium #1. The movie and the sound was good. In terms of cleanliness, there is a LOT of room for improvement. Floors are full of popcorn, dirty and sticky when you walk, seats are also full of popcorn and dirt, material on seats is torn and you can see the foam inside. For an IMAX experience, this was terrible, $20 a ticket totally not worth it.
Arcades stole our tokens and no staff to be found to reimburse us. My kids were so disappointed.
Latest movies but no indie.
Another great Guzzo cinema. Not too busy which is nice. Has all the top movies you want to see. Plus they are open all day so matinees including Imax matinees are a great option. Imax showings before 6pm are only $8 every day! Compare that with steep Cineplex prices and you've got a great deal. Easy, free, plentiful indoor parking makes it well worth the trip.
Thank you Guzzo! You're a Star!!!
They always have cartoons for kids, a lot of video games. One minus they don't receive Interac. Only cash,Visa or MasterCard.
IT just gets over the hurdles, to make it a viable option!
Uncomfortable seats, and damaged screen! On top of it, you can't pre-purchase your ticket and you can only pay by credit card! I simply don't understand why and recommend going to Scotia Bank movie theater instead.
The price is good compared to Colossus. The food and beverages are really amazing too. The staff is impolite they screamed at a child who didn't know what he was doing. And the cleaning can be a lot better.
Dirty
Comfortable seats, lots of room for your legs. Great play area for kids, bumper cars, bowling, air hockey and, arcade.
Good price with parking but really crowded on Tuesdays
Hate the big theaters more and more everyday. Loud classless audiences, garbage big name movies. Expensive as a root canal. Stay home, save your money, buy a good TV and sound system for cheap. And go support small arthouse theaters instead where people know how to behave and you can experience some quality cinema.
Went to see Deadpool 2, seats were comfortable, and the movie was projected in high res.
I had bad experience two times, today was stolen my sons jacket when he plays game.MANAGMENT wasn't nice and didn't help at all.They won't even check cameras.I WISH FOR PERSON ,WHO STOLED MY SONS JACKET,YOU WILL TAKE ALL MY PROBLEMS,ALL MY SICKNESS AND MY SONS TEARS..GOOD LUCK.never ever again
Sound is great, seats are comfortable, only thing that was bit long was to buy the tickets. Only one cash was opened...
Comfortable but wow, movies are expensive now...
Kids enjoyed the play area and the movie of course
Nice cinema and spacious/comfortable seat but not easily accessible if you take public transport. The cinema can have a better signage of where the each cinema is and what film it’s screening. We needed 2 staff members to find out which film each cinema is screening. Also many machines in the arcades are broken
Everything is good here except the chocolate guzzo has their own brand now not so good
LieMax, screen size is regular. The sound and image are OK.
Nice place!!! Great audio too!!! Big waiting lines to buy pop corn and something to drink. Last time we waited 40 minutes. :( The management needs to do something about it. Next time I will bring my own from home !!! A very nice play ground there!!! My kids loved it. Easy access to free parking !!! Will definitely go there again !!!
The best ufc fight to watch
WAS freezing in the room of the movie. Complained to manager assistant and he didn't care about it. Didn't even bother to investigate. BEEN a client since more then 20 years. No one cared enough to even bother apologizing. 3th time this happened with me started to complaining through the web sites. They don't even bother placing a complain link on their web site. Terrible. had to leave a message through the reservation form to be told that they did investigate and they corrected the situation by the end of the movie. Terrible service. Going to PARAMOUNT NEXT TIME
Great cinema.
Love the place Interior parking Comfortable seating
Great movie theater, clean, staff is great and lots to do other than seeing a movie (arcades, play center for kids and bumper cars)
The prices here are really good - $7 before 6 pm, even on weekends! however, the seating and facilities aren't what I'd call first class, but I guess you get what you pay for
Guzzo over cineplex anytime. Cheap showings before 6PM everyday! And not as crowded as cineplex. =D
Nice cinema for family!
Theatres need to be cleaned and floors mopped a little More often. the seats are at times dirty or stained...
This movie theatre is disgusting. It's absolutely filthy. Looks like they haven't cleaned the theatre in a month. The garbage cans are overflowing, the floor is sticky and the seats are full of popcorn and dirty napkins.
I LIVE IN MONTREAL AND I HAVE TO SAY GOING TO THE MOVIES IS FUN ALL THE TIME BUT THE ONLY PROBLEM IS HOW LONG THE THEATERS KEEP THE MOVIES THAT YOU WANT TO SEE AND RIGHT NOW I WANT TO SEE THE WOLVERINE ON THE 30 OF AUGUST AND I JUST HOPE THEY KEEP TIL NEXT MONTH SEPTEMBER AND THEN TAKE IT OUT.
Imax Guzzo is one of the best screen at cinema. Big screen and sound. You must try it to see the difference with regular cinema. It's cost a bit more money. But you got quality for the movie specially blockbusters.
Great selection of films, indoor parking available and super staff!! For those looking for a discount, senior discounts and Gift Certificates available too!
The only good thing is interior parking. Sticky and dirty carpets..seats are very low and uncomfortable
This place is just always dirty. It's depressing.
fair prices especially with the points card but beat up seats and always way too cold.
A bit dirty but nice experience