Reviews of Galaxy Cinemas Brockville (Movie Theater)

Michael Lautru

Nice theater away from home. Friendly and helpful staff.

Kristopher Fisher

The place just stinks. ???? get some damn frebreze already. This theatre is seriously offensive to the nose.

Addy Garrah

Awesome seating, comfortable. Foods a little pricey but worth it.

Chels

clean and staff are friendly

Ann Condie

Always a nice experience. Friendly and helpful staff.

Brandon Hiltz

Very good help from workers! Best movie experience. 10/10

Debra Paquette

Great atmosphere and fantastic customer service.

Hendrik Pape

Friendly staff, clean theatres!

Joshua Hill

Friendly, helpful staff. Delicious food and great entertainment. What more could you want?

Richard Lewis

Very clean, staff pleasant, large selection, matinee not busy, ridiculous pricing on snacks.

Frank Tremblay

No AVX theater. But its in a small city. Blows me away that I can show up 20 mins before a movie starts and still get great seats. Difference from bigger cities I guess.

The Infinite Life

It's a good place to go to spend time with your family and friends. It has great service. Good food. Has a party room. But it does have one problem, they say the movie starts at like 4:00 pm yet the start like and 4:15- 4:30 for example. Other than that they are fun to go to.

Lorri Mazara-Pringle

The place is run down. It needs a face lift

Peter Norman Levesque

Nice to be back in a theatre. Staff were great. Theatre was clean and comfortable. 3D movie had great sound and visuals.

Tom Halladay (Kalee)

Always a good time ... Staff is courteous ... The movie quality is outstanding ... I highly recommend this establishment for all your movie needs

Joel Mueller

I prefer Landmark Cinemas but this seems to he the only option in Brockville. Landmark has better seating and free refills still. Galaxy has reduced the sizes and has taken away refills on drinks and popcorn. The staff was friendly and the theatre was clean.

Angela Bezaire

Good staff

Fireball Ray

It's good but way to overpriced

Alice Mills

Reasonable prices, comfortable small theatres and seldom long lines. Easy parking too.

righter55

I love seeing the movies on the big screen! This movie theatre is clean but they should not charge soooo much at concession!

Alex Campbell

Ok...but no reclining seats.

Jessica Munro

It's a small movie theater but it's nice and clean. Don't pay extra for premium seats, they're not worth it.

Kiernan Roberts

Best place to work love working there ????????

darth greth

I payed $30 dollars for $3 worth of pop corn and pop. Then they charged me extra to pump the same butter on that pop corn that was over by the straws. If you have no choice and want to see a film out of your house , it'll do. Driving to Ottawa seems like your best choice.

Lauren Davis

Awesome

CaitlynChan

Bathrooms need to be cleaned properly byt it was pretty good other wise

James Reynolds

Food , pricey ... seats comfy ... service not bad at best

Jim Thibault

I like the easy access to the 401, small as far as they go with only 6 screens

Don Bowlby

Nice place, clean polite staff, not over crowded.

Lori Streight

Nice but super expensive

Bruce Davis

Decent selection of movies. Often they are missing a few popular releases.

Raff S

Nice and friendly staff

Jody McDonald

Staff were way to power hungry. Applying covid rules like bosses.

Sam Halfpenny

Food is expensive, movies are only in 3D which is uncomfortable to sit through especially for over an hour. Yogurt stand is wonderfully good

Vishal Kumar

Love it

Ron Pritchard

#Covid review, theaters are well laid out for social distancing. Great staff. Hi see a show

Marge Simpson

I like this place.

Vernon Ashby

Lots of parking. Hard to believe that almost no one else was there.It's good to be able to go to the films again.

Laura Crawford

Been here several times over the last two years. Staff have always been pleasant and helpful. Very clean.

J.

Self serve kiosks, friendly staff and clean theater's. It may be small but it makes up for that in presentation!

Tyler Hutt

It would be so much better if the prices for food were'nt so expensive

bgcxxx roblox

Amazing I went and saw aquaman in 3d and there was games you could play on while you wait for your movie to start

G. P.

It felt weird trying to goto a movie during COVID-19, but Brockville certainly knew how to do it I am glad that they added traffic cones to separate people from sitting in certain chairs.

Mike Taillon

Sat in the recliner chairs, very comfy.

Judi Lamb

Great staff and service!

Troy Burke

Nice theater. I am surprised to see beer cans be put in the regular garbage with no recycling bins an option at the end of a movie. ???? ????

Liam Dickson

No distancing between seats means no food. But constant ads for food. This theater punched my dog

Steven Roderick

Great Cinema.

David Hiker

I took the grandkids to an animated film. Social distancing rules were in effect and we felt very safe inside the cinema. The seats are comfortable but well worn. It's not a newer theater like the upgraded ones with fancy electric reclining seats that you find in Ottawa however price is not as expensive either.

Shannon Splane

Clean and friendly

Louise G. Whitty

Clean and Friendly

Little fishyking

Good clean theater, nice people. Recliner seating would be a definite plus in the future though...

N'kosi Dunn

They need to answer the phone.....

Ian Hamilton

Great theatre. Cheaper on Tuesday.

Dave Salmond

Sucks with their "Prime seating". Brockville is small time and doesn't need the added expense for a mediocre theater

Tammy Wilson

Fabulous and friendly staff. I have never been greeted by so many staff or had so many take time to say goodnight. Fabulous crew!!

Guy Tessier

Nice cinema with good movie selection.

Magdalena

Myself and 4 friends went to the theater last weekend. $58 in tickets, $70 for 3 popcorn combos ($70!!). I brought my own coffee and was told I'll have to drink in in the lobby as they have a no outside drinks policy. But they don't offer hot drinks for purchase as an alternative. I said fine. As we were milling around and looking at the posters of upcoming movies, one of the staff literally YELLED from the concession stand across the whole lobby for everyone to hear, that I've gone too far into the theatre and am not allowed to go any further with my coffee. Honestly, in a time when movie theatres are not doing very well and we spend over $120, to be yelled at like I'm a child for a coffee is ridiculous. Neither myself nor my friends will ever come back. We'll spend our money some place else.

Clara Spa

Not a big selection, chairs are mediocre at best... that's including the premium seats. Snacks are crazy EXPENSIVE.

Ivan Cooke

NO FOOD/DRINKS. WAS VERY HUNGRY AND CONFUSED. Movie was awesome though.

P v. Rijswijk

Ok if don't mind paying a fortune for snacks

beth hazlitt

Awesime service as usual

Maggie Quick

Not enough staff, we almost missed the start of the movie getting overpriced snacks...

Shawn L

Never too busy, friendly staff, clean.

Tyler Murphy

Theatre rooms need upgrades and mens bathroom always has water on the floor from the urinal plumbing.

Renata Kimmerly

we appreciate having this theatre in Brockville. The staff is always very pleasant, polite and helpful, the food is great and everything is clean and comfortable. Thank you !!!!

Yvonne B

Clean, friendly and the movie started on time

Brian McDonald

Theater itself was great, the concession area very plain.

Steven Soule

Never super busy but always great service.

Samantha Sciarratta

Best theater & staff around!

Bob Perreault

Much better than heading to the big city. Modern cinemas with great visuals and sound. We love the cheaper matinee prices too. Our favourite movie house.

_ _xXKGBGamerXx_ _

I work here ????

Jason Noonan

Only theater around so I have to love it

Will :D

I went to see endgame it was sooooooooooo gooooood!!!

pikagirl 1237

It's alright I guess for covid and stuff

M'Lisa Jarrett

Clean and overall friendly staff.

David Aikman

Always a great evening out. Anyone can stream on their computer for free, but you can never beat going to the movies. The atmosphere, the friends, getting out of the house. (Not to mention the points) Two thumbs up! ????????

Jakki McDougall

Best popcorn

M Kearns

Never too busy.. but unlike most theatres no refills on drinks.

Canadian Roxee

Nice staff and atmosphere. Clean and well taken care of. Staff has always been professional and polite. A bit pricey, but competitive regardless (I find all cinemas highly overpriced). A good selection of movies the times I've gone. Eat beforehand cause yikes for the snack prices!!

Jason Lindsay

Awesome environment

Josh Marble

It's just like other Galaxy Cinemas... The nice thing is that it's rarely ever crowded, so you can get almost any seat you want. Clean with polite staff.

Smiley “SmileySuga” Suga

The size is perfect you can find the theatre and bathroom easily!!! The service is wonderful they're really sweet, helpful and caring to everyone they also keep there calm if something is not going right. The one thing that you can't deal with obviously is that the kids are let loose to run around the building I was in a movie and a kid dumped his orange juice all over me so I decided to complain and they said that they couldn't take part in it?! I was not happy about that at all!

Gwynne Johnston

Good cleab theater.

Berry Fam

Clean. Not too busy. Sound not great

Tracey Collier

always polite and friendly staff and management. The theatre and washrooms are always clean and stocked.

Victoria Brown

The theater is clean. The staff are polite and helpful. We saw staff members going around the theater sanitizing the hand rails and doors in between the movies.

Ian Russell

Not very busy, so always a good seat to find! Friendly staff, and all the latest movies are always available!! Pricey menu, so definitely search for coupons!

Dustin Thorley

Always been clean and the staff have been helpful

Kedar Warriner

Decent cinema seats

Krista Shipman

Very clean but expensive - don't have all the new movies either :(

Etienne Dumont

The staff in Brockville is incredible but there are too many children, fantastic and historic movies... not enough comedies and not enough action movies targetting people aged 25-55 years old. Unfortunately, we only hit a movie that suits us once every 3 to 6 weeks... I wish we could go more often!

James kenny

We love this location as its always clean and very rarely have to wait in lines.

Calvin Kerr

Reclining seats were a joke and not worth the extra money. No leg room to speak of. Very disappointing

Jake Bezaire

Not busy. That's good. But you pay the same price as theatres in the bigger cities without the amenities that they provide. Crappy seats, no pre-movie trivia, no partnering with apps like Atom. It's like going to the movies ten years ago but at today's prices.

Snaps McCoy

Refusal to show Super Troopers 2!!! Blasphemous!! #boycott

Liana Brittain

Saw Downton Abbey tonight... fabulous experience

BRADIMUS PRIME

Great little theater.

RIchard Lees

Pretty pricey for concessions

Bailey

If your going to have a phone service atleast have it connect to a human instead of just sending people around in a circle to get information about shows and show times not everyone lives online

3 Cheese

Seats are good and clean. Gets most of the new movies. Prices are a little high on the food though. That is the only reason i don't give it 5 stars.

J. Bass

I went here and it was pretty great! We watched Spiderman Far From Home and it was great! The only nitpick I have was the seats weren't the best ever.

Nathan Primeau

Good old movie theatre in the hometown. Usually the selection is good, but I remember wanting to see some movies back in the day that only played in neighbouring bigger cities.

Kim Melanson

Great.

Gavin Denison

Bc

#1 Crusher

The selection of movies is brutal and rarely includes horror/suspenceful Movies. But constantly has children's movies for months on end. It's better off just driving to Kingston/Ottawa to see the movies you want to see.

Dave Scrivener

Food is expensive but movie was great

Jean-Francois Quesnel

Expensive, loud, okay service. Theatre are modern and clean.

Tammy Bishop (Sticking Together)

Service is great! Clean and really doing a great job with the new set of rules by keeping everyone safe while enjoying an evening out.

Matthew Armstrong

Quick to get tickets and snacks. Not too busy and a good movie.

B Babco

Friendly and professional staff and service. The theatre was clean and the seats were comfortable. The screen, movie and sound quality was excellent.

Ginny Kerr

Never too busy..

Brian Reed

Saw Hitmans bodyguard. Very funny.

Spencer Goodfellow

Kicked a 67 year old guy out for eating

Mark Phelps

Movies

Janet R

Seats could be comfier, feels a bit cramped compared to landmark, otherwise ok

hugebear100

Clean place

Perry Prete

Nice to be back. The entire theatre was clean everyone was polite and the staff welcoming. They asked everyone to take seats that were separated but once inside guests moved in the dark. Kinda hard to police that. But otherwise so great to feel normal again. Thanks

Steve Smid

Nice theater, no reclining seat yet, most movies are always in 3D. Hard to find a time for a normal screening

Perry Robinson

Small town theatre, clean. Perfect for the location.

Mike Weathers

Love it

Brianna Hall

We have a great experience every time we go to a movie at Cineplex Brockville. The staff is always friendly and accommodating and the place is very clean. Our visit today, though, is the reason for me writing this review. I took my daughter to see a movie. She had hip surgery and is in a body cast. I ordered the tickets and my snacks. I explained that I would need to come back for my order since I couldn't carry my daughter and the snacks at the same time. They were very understanding and ensured me it was no problem. That was great service as it was. But then, after I got my daughter settled into our seats, I looked up and saw the manager (Stephanie L.) walking towards us with my popcorn and pop. She got me napkins, a straw and brought it all in for me. It was so nice of her to take time to do that. It was beyond appreciated. Thanks ladies, that kind of service is rare and it made my day.

John

Great movie house, nice and clean, great popcorn

Lynsay

The manager here is amazing! As well as staff. I took my kids to see the movie paw patrol, the manager let me know right away that I probably mixed up my seating choice (I put us right at the very front) she noticed and moved us to the very back. Very friendly staff at the concession as well the young man who served us had excellent people skills. The theatre was very clean and it was an overall very enjoyable experience for my family.

Riley Meunier

Worker and manager wouldn’t let someone who is turning 18 in two months go see Halloween kills with his girlfriend without an adult then leaving a 14 year old to go see a movie by herself. Even though the adult was giving them permission, the adult didn’t want to leave the 14 year old. Oh well, saved $100

Bob Lamb

Great great movie, Bohemian Rhapsody. Don't miss this one

Ron Finley

Cleaner than Ottawa s cinemas! Very helpful staff.

Wayne Tackaberry

I have to admit I was very frustrated trying to call the theater to ask if they found something that I had fall out while watching the show. I did return to the theater to ask about it and they had already brought it to the office. To me this shows that this group does the jobs they are tasked with as they must have gone aisle by aisle after our show to clean. The Saturday November 6 shift needs to be commented, job well done and thank you

Carson Lasalle

Enjoyable experience

Alexus Grace Lee Thompson

I love the movie theatre! It is one of the only places to go in Brockville that doesn't revolve around eating food. Staff are always warm and friendly and the popcorn is so good! Never crazy busy and always high quality films featured. 10/10 would recommend

Kevin Caird

Very over price d

JAMES GRANT

Need to expand

Andrew Mellan

I don't know why I keep going back to this theatre, its worth the extra time and go into Ottawa. Went to watch a big release (Avengers 2) and sound wasn't working (this has happened more than once), left theatre to inform employees of the problem when I tried to return to my seat someone had taken them. Had the choice of sitting front row or wait hours till next showing. If you're like me front row isn't an option, so we wasted our money getting a drink and popcorn. No one once apologize or offered refunds. Pretty much every other time I order the nachos the cheese is cold. They also don't always get movies or you go to see a movie and they have already removed it but the children movies stay playing for months.

David Streight

Great to have a local theatre but way too many 3D showings of films, would definitely go more often if more non 3d at early times

Lisa Roth

Cozy seats. Great popcorn

Nick Annable

Goose (captain Marvel)

Doc Cronic

Good service and friendly staff but prices are a little high...

Robert MacAdam

Nice theatre, clean, good service and snacks.

Peter

is not open today but we already buy a ticket online

Rickey Williams

Outstanding loads of fun????????

jamie chapman

Took my 6 yr old to see new space jam. She was excited. Paid at concession and went into 30 degree room both air. I was told they could refund my money if I wanted to leave. How do I tell that to a 6 yr old who is already sitting eating popcorn. They should advise you before you pay. Not one fan on. Very uncomfortable to sit through. Staff was busy playing basketball game when we left to even apologize or anything

Brenda Sayeau

Like it was very good show

Yvonne Joudoin

The show we were watching was affected by a wind storm. We were all given a coupon for a free movie as a result. Very good customer service, in my opinion. Thank you.

Jordan hannes

not bad at all

Claire Richardson

Great seating. Good prices. Modern

Amanda Lloyd

Clean, high tech, staff friendly. Only exception is the high price of popcorn & drinks, but I know that's the same in all theatres now. If u wait for a week or two after a movie comes out it is not as crowded for the seating.

Jessica-Joe Smith

Great Place to catch a movie with friends and family. Not much for an arcade area, otherwise excellent.

Rob Fraser

Movies are good quality. Concession stand was busy. Maybe have separate line for tickets only.

Debby Hutt

It's time for a remodel...becoming very outdated

Lorna Farley

First time at this theater, very clean. The sound is too loud had to watch show with fingers in my ears, took out my mother's hearing aids. Might want to crank it down a bit.

Jodi Mueller

The last two times we have been to this location, the staff have been extremely rude. It's a shame, would love to stay local to help support our community but I will not be returning!!

Kimberley Conner

Was great we watched angel has fallen really good movie

Cads

I like it

Danny Cooley

Had a great experience. Theatre was clean and staff was very friendly. Had an issue when the kids were playing in the arcade with the tokens not registering. Manager replaced the tokens without question which was great. Will be back for more movies.

Paul

Great theatre and good prices

Justin Tremblay

This place is one of the worst places I've been in a while the employees harass you to make sure you're following rules that you might be exempt from due to health reasons: don't bother bringing any water to help you breathe better and stay hydrated due to the mask that you're wearing for a long time it's nice to be able to not have a dry mouth but they rather you spread more germs with a dry mouth

andrei mikhed

Great cinema Extremely good looking clerks....i watched" it " in it

odain Simpson

Staff was rude and I was profile the moments.

Raymond Bilodeau

Nice to have a theatre closer than Ottawa.

Taco Grande

So my earlier review was 4 stars. I've been here quite a bit over the last couple months. Today, Dec 19, I went in to see a Christmas movie, hot chocolate in hand, like I have with every other Xmas movie here....and was told no outside drinks. Well, I could see if they sold cocoa, fine. But they don't. So, instead of getting my usual popcorn, candy etc with the girlfriend, I got nothing, and seriously consider sever going back

Taylor Pratt

Clean cinema, decent amount of show times, 3D capable.

Kim Bell

Always happy when going to movies, thanks

Terra Morris

Was cool in there. Needed a sweater

Kathleen Bujaki

The "prime " seats were horrible! I left with a backache. I can't believe they charge extra for them. $70 for popcorn and drinks for 3 people was ridiculous ! We definitely won't be back.

Robert Rowan

WE WENT TO SEE UNBROKEN, ENJOYED IT VERY MUCH,AND THE STAFF WERE VERY HELPFUL AND COURTEOUS,SO WE WILL CERTAINLY RETURN.

Yordan Babachev

It's ok

Thomas DeLong

Only 8 people in watching the show, tough competing with big city with reclining chairs

Yves Bourgoin

For a small town it works

Karla Medeiros

This is a nice theater. We were here for a birthday party and were treated well. The menu here is smaller than at some other theaters but it was ok. The arcade sucked a bit. The party Mom had purchased tokens for the kids but the machines each required 4 or 5 tokens which seemed ridiculous. Some of the machines didn't accept tokens and some of the others were broken.

Randy Mathieson

The movie was awesome.

Sydney Atkinson

Sound so loud as to be stupid .Saw Dunkirk with hands on my ears for most of the show and endless commercials. Does no one manage this place ? Think I'll stick with T.V - better sound and picture.

J. Dunphy

Its a smaller cinema compared to other cinemas owned by Cineplex. Its clean, & the staff are courteous. The majority of the time they have the latest movies showing. Sadly tho I had to drive to Kingston in order to see Childs Play.

Kevin Frankcom

Clean, pleasant staff, always fun to visit.

KatGrl S Bouchard

This location is always tidy, they offer a large selection of snacks and the staff members are super nice.

peter meaney

Great.. prices are high. but a enjoyed evening thanks

Kelly Gregory

Great service. Server helped to get the most use out of my points.

Robert Pinard

We live right in between Kingston and Brockville, so we go to either city to catch our movies. For a Cineplex facility it really needs to catch up to Kingston's theatres. Brockville location does not offer reclining seats, no option to select seats when purchasing tickets at the theatre,and worst of all no freestyle drink machines, you are forced to select from 4 basic soft drink choices a cashier gills for you. This may seem not picked, but when I can drive the same amount of time to get a movie in Kingston that does offer the extras, we often do.

Daryl D

Staff are nice and theaters are kept clean

DON S

Like the theatre but not a huge fan of 3D movies.

Ritchie Laurendeau

(Translated) Beautiful spot (Original) Beau spot

Ronald Burton

Great place to see a movie