Here we offer you the reviews of real people who are purchasing the products of SilverCity Brampton Cinemas (Movie Theater) near to the territory of Brampton (Canada).
At the moment the business has a score of 4.2 out of 5 and that rating has been calculated on 127 reviews.
As you can see its rating is quite positive, and it's based on a high number of opinions, so we can think that the assessment is quite accurate. If many people have bothered to evaluate when they've done well, is that it works.
You know that we don't usually bother to give opinions when they are positive and we usually do it only if we've had a problem or issue...
This Movie Theater belongs to the category of Movie theater.
i would say pretty good. food, games, cool environment. everything you look for in a theatre is there. cleaniness is the only drawback; maybe its too old?
Staff always working hard for as little, they are paid. Movie was awesome and place was clean for so many people at the theatre!
This place was absolutely mismanaged! Our movie started at 7, we go into the theatre to enjoy the pre-show only to discover a filthy theatre. We were subsequently kicked out and not allowed in until 7:05 while one guy did a half asked job of cleaning up.
Awsm Cinema theater experience and have local regional movies as well and good Covid 19 prescreening ; No entry without Vaccination proof ; Good helpful Staff
Clean and not so busy place
The bathrooms here need to be completely gutted... they smell like stale urine. It smells like they soaked the walls in actual pee. Almost like the way a downtown parking garage smells. I liked the movie though.
A good place to catch all the latest movies. Has a ultraAvx screen as well. 16 total. Lots of parking. Getting out of parking after the movie isn't such a easy task though.
I have been to many Cineplex locations and I even worked at this particular location and it has to be one of the worst. Haven't worked here for years but it seems to have just got worse. Bathrooms are messy, staff are not friendly and management could care less about it
Always busy, make sure you get tickets in advance, I wouldn't ever wing it unless the movie has been out for a while. Maybe because the theater is so packed all the time, the washrooms arent the greatest so go at home first lol
Watched Dora, great movie. Very well maintained facilities. Helpful and welcoming staff, I'm looking forward to coming back here for another movie. They also serve beer and wine for those who are looking to purchase an alcoholic beverage! Cant wait to come back
They turned us away, telling us they were closed. We were about twenty minutes late for a movie that had just started. We figured there would be trailers and commercials so we still had time. Brampton is one of Canada's fastest growing cities near the airport, It's time they started acting like it.
Got to movie place for us before Pandemic. Perfect place for movie local movie outing.
It was IMPERATIVE I write this review, whoever did this absolutely made our night, the most cutest uber eats service ever. Wrote the cutest message on the bag with a drawing of popcorn LOL and as an 19 year old with no children, the trolls doll was absolutely an hilarious add on, we’re drinking from the fine China tonight!
Pretty weak. AVX theatre sound wasn't working properly and had to restart the movie.
This was my first movie since Covid started. I was apprehensive about going but I needed to see the Matrix on screen. There is no food service due to Covid so I was disappointed about that but the upside I saved a bundle. But it still …
They may have great theaters but security sucks! Last time I went with a friend on a Saturday night a fight broke out and bowled into a crowd of people including us! The only employee trying to control the situation was a 100lb young lady with a headset calling for help. We left for fear someone would pull a gun or a knife. ????
Great experience, service line wasn't too long and was able to watch the movie comfortably.
Best place to hang if you have got early tickets for the show
I cant help but feel how the movie theater is on the decline. None of the lights in the lobby were on (the decorative ones that is) and when I was looking up all I could see was dust caked onto everything, like it hadn't been clean since …
Very nice theatre...
Brampton's now only theatre I believe but it's pretty good.
The Audis are really cold. NO ONE LIKES TO WATCH JAMES BOND WITH JACKET ON !! Rest the staff is okay.
Chairs in theatre are dirty and ripped. 4 kid snacks and 1 adult popcorn along with drinks was $70. Concession stand way too expensive. Its popcorn
Not the best theatre. The theatre wasn't cleaned properly before seating, and there was broken chairs. Which was great for me as no one could sit in front of me. And they replaced the front cashiers with automated machines. Lines are now longer to get tickets.
Thank God theaters are back. they follow covid protocols and never had any issues there.
Don't go to the movies often, but when I do I truly enjoy coming to this location. Really close to my house always clean aways friendly.
Was cool... Dbox was sold out but enjoyed the 3D experience. They didn't have the kids cups for the movie we saw... kids were disappointed.
It's ok.....drink machines need fixing.
Good place to movie and have fun with friends and family
Prices are high compared to other equally equipped local theaters. Show times are sometimes inconvenient, such as some movies that only play at the same time every day. Food options are acceptable, albeit expensive compared to other theaters. Shows are offered in 3D, ultra AVX and other modern formats, but seating/comfort is average at best.
Their offer and variety of movies are always good and up to date. They have spacious theatres, however it gets really packed on weekends and holidays, since its one of the only cinemas in this side of town. They seem to have later show times compared to other cineplex but its good for the night owls and people with busy mornings
i went to watch the nun.. i dont know if its an omen or something.. i was late and my credit card wasnt working.. at the pizzastore in it, the staffs were so slow and not even attending customers and obviously understaffed.. they were really annoying so i went on to buy popcorn and a drink, obviously for a price of a f**king meal.. in the movie, the stupid 'usual' brampton mischief makers making noises causing the whole "entertainment experience" a joke... the theater is good.. staffs were lazy asf.. and importantly the people were annoying... laughing and joking and talking during the f**king show.. lighting flashlights to find the seat cuz they were 15 minutes late... literally shining the silver screen and on our f**king face... and please Bramptoners have some social etiquette... I need to find a place were people go to "watch' movies as a art..
Staff is racist … showed proof of both vaccine ….but didn’t let Us inn
We came here for movie but we cant see due too annoying staff she came in every five minutes about mask we know the rules about covid but when we laughing during funny scenes then our mask automatically down but she is distracting and …
Just okay. The interiors need a serious upgrade. All the carpets are dirty and worn out and whole look and feel is old. Needs to be renovated to global standards.
The staff are always quite friendly. The bathrooms are always clean, as well, and with lots of paper towels available. Be sure to arrive at least a half an hour before your screening to get food and drinks, good seats and tickets.
Where are the latest films? 10 years ago, this theater played all types of films. From Disney pictures to Action blockbusters, and tent pole features. Now............you can't even find Oscar contenders even screening. This place didn't even screen Birdman, Grand Budapest Hotel, Inherent Vice, or A Most Violent Year! It's sad that this theater, which is less than a block away, can't be counted on for quality pictures and leaving me and the buds to watch it downtown. For shame!!!!
Egoistic staff, We came here to watch the movie from KITCHENER and all of us followed the protocol but their team member # PAVI, is so annoying because while watching the movie on funny scenes everybody was …
This place now Plays more than 70% of the movies in Hindi or punjabi, which is very racist towards me, i am from Brazil i speak portuguese as a first language but i would like to watch movies in English, but here they don't have all the movies like the other locations, i am forced to drive to Oakville!! i don't see other locations showing that much chinese, Portuguese, German, French or any other culture movies like this location do. if you like my comment please leave a like.
SilverCity Brampton was closed for more than an year and they welcome guests with dirty carpets, ripped seats and unorganized line-ups. For the amount we pay for tickets and snacks, we deserve better!
Like any other cinema, just more busy at times due location. It's still decent for all the latest releases, the staff is friendly enough. But could use more staff at the popcorn/food line.
Okay selection of movies. The experience would be better if they made a point of closing adjacent theater doors. It isn't pleasant when your movie is interrupted by the sounds coming from the theater next door.
This is your pretty run of the mill cinema. The staff is helpful, ticket prices are pretty much the standard, however I'm not too happy that they've changed their policies on refills. They charge the same as they used to for a large fountain drink, but now it doesn't come with a refill.
This is the worst theatre to date. Not only was the whole theatre evacuated due to a fire alarm, the management at the time did not give reason as to why it had happened. A movie you would like to watch has now been cut off and delayed until the next time you get a chance out of anyone's busy life to watch. Stay away from this theatre as it might shut down your movie half way through. isn't there like a policy against bringing your crying baby in the theatre? really?
Movie there was ok but, there were People sitting beside making noise in the theater. Most likely movie hopping. I believe the staff needs to look out for these kinds of things.
Went here for the first time concession stand sold me 2 variety of popcorn they didn’t have I mean is it not your job to know what your selling ? Super rude so I asked for a refund of my popcorn and drink combo the cashier proceeds to grab my drink that was a quarter gone out of my hand and said well I’m taking this back too I said I’ll buy the drink subtract it from my refund she refused to sell em the drink so I ask you would rather throw this away than to sell me a half consumed drink ? She said yes and said I didn’t need to Be so rude once I asked if she could hurry as by this point it was over 25 minutes my movie had already started then I go to my movie and have people without tickets in my seat that swear it’s there seat while I show the paper that says f 18 (my seat ) I leave the theatre and as I’m trying to cool off security is dealing with the guy who was in my seat hey go and the people who were there his or moved cannot believe how much stress this has caused me as I’m dealing with depression and wanted just a relaxing night will never be back
They have good seats
I'm not going to go into details but basically it's really dirty and greasy! You will notice that before you even enter the building.. too bad because it use to be such a good theater that I have many fond memories of.
Clean and neat and overpriced as always.
General admission movies often have rows of seats reserved for birthday parties without any notice to the general public buying tickets. Otherwise a good facility.
Amazing environment! Family vibe ???? Love the chicken bites!
Crowded with so many people becomes very annoying to watch movies. The bathrooms are extremely dirty like no one even cleans them, which is absolutely disgusting. The service is decent, some people seem like they don't want to be there. Overall this place is probably one of the worst places to go to watch movies.
Brampton's best theatre. Sometime they skew heavily towards Bollywood films, but it makes algorithmic sense. Rest assured you'll see all wide release first run films here... You may encounter suburban teenagers....avoid feeding them and project confidence. They'll leave you alone.
Decent modern theatre, good staff, often ruined by ignorant, immature customers that talk through movie, use their phone, and generally act like idiots, both young and old. Recommended for non peak viewing days.
Good cineplex. Has an actual fountain drink station that isn't behind the cashier desk so you easily get refills. The auditoriums are nice and comfortable.
The theatre itself is really good. 16 screens with some higher tier options. Food is pretty standard. More popular for kids and families so if that isn't something you mind, this is a good location to go to.
Decent screen and sounds. Fairly clean. But ice cream there is so so. Why can they serve decent ice cream at $7? They did have a Christmas tree though. Lol.
Great, large theatre. Free parking available but as with any cinema, it's tough to find a spot during peak hours. Very large and inviting interior atmosphere. Your experience will usually be determined by how respectful others in your theatre are. Facilities are great!
I was waiting on counter for pop corn and drinks. This decided to do some work and walk away from me. Didn't come back for awhile. Didn't even say he is coming back or not. Meanwhile others being served on the next counters. Very disappointed.
I got to the movies more often than most lol & this is actually one of my favourite locations in Peel. The seats are actually comfortable & they have all the food options you want when you go to the movies (regular concessions & outtakes). …
Filthiest theater I have ever been too, garbage everywhere, outside and inside, theaters don't appeared to be cleaned between shows. also there isn't enough parking. I also hated having to wait 10 min to pour myself a Coke, what a dump Cineplex should be ashamed of this location
Good theater sizes, get there early if you are watching a bollywood movie as the line up starts approx 30 min - 1 hour early based on the film.
Worst experience in my life for movie theaters. First the lady where we bought the tickets didn't add the our combo but charged us for it. Then food stand forgot to give us a extra cup we bought. Then the fountain center didn't have cup lids. Last, they forgot to close the doors in the beginning of movie I will never come here again! Worst theatre! Cineplex, you need to change the management here! ASAP!!!
Best for Indian movies and more time slots given to them. Nice staff and gaming zone. Overall clean and tidy with ample parking spaces.
Great movie theater with friendly staff, good concession stand and food choices (they had a booth with wine when I went to watch Star Wars ????), comfortable seats, and clean bathrooms.
I honestly think all Cineplex theaters look the same apart from perhaps the downtown TO location. But I have always found this to be a busy one. I have watched every single super hero movie in their IMAX theater and will continue to do so. Unless you choosing to go VIP any nearby cineplex is the same.
I like the way they scan tickets on your mobile at the entrance. It is fast and paper saving option. You don't need to have print out of tickets and no need for a person checking at the auditorium door.
Took a while for the machine to recognise the gift card. We had to get someone to help. We ended up using another automated teller to use the gift card to purchase the seats
Will avoid this cinema like the plague. Stale popcorn and poor customer service at the concession. No social distancing inside the theater. No one following covid protocols when not eating. People talking and playing on cell phones throughout the entire movie. Drink machines closed before the movies were even done so no refills. Just all around annoying time at the theater and it's definitely not the first time with this cinema. Thought time would have changed things but I was wrong. So fool me once, fool me twice... but not a third.
Live close by this theatre. Within walking distance and located in Trinity Commons. If you live close, you don't have to travel far to watch a movie.
Very good seats that recline in auditorium 15, great sound and picture, awesome self serve pop machines like Canada's Wonderland. Not sure why the kids package does not come with reusable cup of the major movie anymore? Theater clean floors not sticky and above all seats were clean a very enjoyable movie experience.
I absolutely love this theater. Even as a little kid, this theater was just the best. Walking in everyone would be so pumped and it's just a great experience at this theater. I have even watched some movies in d-box and man it's THE dream.
Unfortunately, most of people attending here have no manners. The auditorium looked like a trash disposal place. People are incapable of putting their own garbage in the can. Poor staff, they have to deal with all the waste. I loved the closed Orion Gate, it was way better. To the staff I would give them 5 stars
They have rude staff. And security guard is so bad. I will never come here. Her name is harsimrat. She is really bad.
A regular here, and I always enjoy this place. Tons of movies, plenty of choices, DBOX and UltraAVX, Starbucks and Outtakes and a massive amount of drink choices! I constantly crave the Pulled Pork Poutine from Outtakes here and always get it for a movie...and I don't know why but this location has the best Pulled Pork Poutine out of plenty of other locations I've been to! Can get pretty busy on certain days, I'd recommend buying tickets in advance.
This movie theater's prices, for snacks, popcorn etc, were absolutely outrageous!! My grandkids enjoyed attending the movie theater, although, my wallet did not!!!!
The theatre is big and offers a wide option of food and beverages, however the floors of the theatre are usually sticky and not cleaned properly. The chairs are semi comfy but they aren't anything special like recliners with a footrest like some other theatres have.
Terrible theater. Floors, chairs, drink dispensers are sticky. Staff are always on their phones. People are confused. Poor signage, bad lighting. Good movie selection, lots of great Bollywood films, nice people. Food is mediocore. Washroom was a mess. Stalls never taken care of. Even the mirrors are greasy, slimey
My rating is based on my experience yesterday February 28. I bought tickets for the 10 p.m. and noticed that the drink selection we're finished and not refilled, which is unfortunate, you would think that you pay your money to see a movie and you would have the option to pick any drink. Otherwise this is a really great theatre
If fits all the basics of a cineplex. However, The concession is constantly backed up and drink dispensers are often out of order. Give yourself lots of time before the movie to get what you need and get a good seat.
Since I was off I went to see a Maintnee.. There was only 8 people in the theatre and it was great. Disappointed that the scene system was down so I had to pay but I was told keep my receipt and call Scene to get the points added. Other than that the place is clean, friendly and a good place to watch a movie.
Tried to watch spiderman into the spiderverse but couldn't cuz their film was corrupt. The was 1 worker who came into the theater and tried telling to us about the situation. I didn't find out about the cancellation until another movie started playing. I was told to go from one side or the theater to the other. Then I was finally told that the movie was cancelled. They were friendly on refunding me. They have my money back and 2 redeemable tickets. Still disappointed that I didn't get to watch the movie though.
100% recommend AVX theatres, especially with 3d DBOX
Been going here for almost two decades and I have had an excellent experience every time. Theatre is always clean. The seats are quite comfortable. We had an accident where one of us were hit by a car on the street out front and couldn't make it to the movie. I called in and talked about the situation and the Customer Service rep was very understanding and refunded the cost of the tickets completely. Only issue, which is not a fault of the theatre, is that recently people seem to enjoy kicking the back of others' seats. It's quite disturbing how adults can act in such a terrible manner and continue to do so when asked to stop. When watching older movies in empty theatres there is often a group of people making noise and just being absolutely trashy and selfish; why bother going to a movie when you're not even going to watch? Small tip for those that enjoy AVX: Don't pick the seats directly in front of the 3D Box chairs or you will get kicked from behind from their sudden chair movements! Especially during horror movies.
Great experience while watching movies ????
The whole staff is good but single person Andrew who checks the id he don’t to know how to treat with customers though someone has real I’d
Nice staff but rushed service... bathrooms always smell, floors are not very clean. Movies are always packed full and soda mechanics are always down.. This place needs to be fixed up! Big time!
My favorite movie is chal mera putt 3. Please play it soon
Great movie going place
Nice place to visit in Brampton if living near bovaird or torbram not to for other areas as it will be far for them, easy and simple buying ticket kiosk. Moreover, clean theater and helping staff.
I purchased the DBox tickets but both seats were dysfunctional. Couldn't find any staff to help us. We paid the price for ultra avx DBox experience but we'r stuck sitting on chairs which didn't recline nor offer the said experience. Waste of money.
Only theater left in Brampton now. Seatac were good and now that you can prebook your seat on line it is pretty good. Not bad but I the screen had a big brown mark down the centre in theater 12 which caused a bit of a distraction but the movie was very good so I just forgot about it. The food stand cashier was extremely friendly and even attempted to look up which theater we were in but her system wasn't up to date. I'd go back
Very clean and nice theatre . I was happy that the place is not over crowded during this pandemic.
Went on a semi busy Saturday night and the whole place from the lobby to the hallways and especially the bathroom was filthy. Never seen a theater so dirty!
Great movie selection. With enough scene points I had a free movie admission. Go early enough for a good seat view and almost no long line ups at concession vendors. (Wish popcorn was a little bit cheaper----but their popcorn is so good I can't get enough of it.????
I bought food and was not hot. I didn't like service. This was not the first time it happened. Early movies thay don't fill there supplies. It seems like thay don't care what people think. Movie theaters are clean. That is good thing.
Good movie theater. It is not the best I have ever scene (pun intended), but it is better than some theaters. The only issue I have is with the ticket purchasing area , as the line when waiting to purchase tickets gets really huge sometimes and it is really frustrating when your movie is about to begin and you are still waiting in line.
Great things - Lot of auditorium and multiple shows at same time, Bad thing- Eatery staff and drink staff leaves as soon as last show begins and start cleaning equipments.
Clean theaters and the new covid precautions are great
Decent place, around 20-25 theatres. The screens could have better viewing angles for the edge and front most seating, but other than that it is pretty nice. Food is overpriced, as expected from a movie theatre that isn't rainbow cinemas. Seats are comfortable, and the freestyle coke machines are a nice bonus. No free refills for even the largest of drinks, so keep that in mind when buying drinks or snacks. Literally a dollarama in the same plaza if you're broke enough to not afford $15 popcorn.
I watched Aquaman in UltraAVX and D-BOX and it was a great experience. I purchased e-tickets using the Cineplex Mobile App on my BlackBerry MOTION Android smartphone. Will definitely go back to this theatre which has 16 cinemas, 3D, UltraAVX and IMAX.
Good theater, been going here since I was a kid. Service is what is to be expected, fairly clean and the movie variety is pretty good stretching into international films too in order to cater to the demographic here which I'm fine with. Drinks and food are expensive as always, as expected of Cineplex and any other larger company like this. Drink machines are those cool Coke Freestyle machines so that's nice!
Huge, multi theatre complex, with your standard, stadium seating, huge screen, and massive sound system. The regular seats are good, but I usually spend the extra few bucks for reserved seats. Not only does this guarantee you can get the seats you want, but the seats are bigger, more comfortable and slightly recline. The city of Brampton has a large East Indian community, as such, this theatre plays the standard movies, plus they show a large selection of Bollywood movies. Coming down from a small community to visit this location, I find the sheer size of it, and the amount of people here, a bit overwhelming, but it is a nice location. The staff can be really busy at the counters on a weekend evening, but they seem to be friendly and helpful. The theaters and bathrooms are usually clean and full of supplies.
It has ample parking space, the theaters are clean from inside and it has good food (the kinda food you’d expect from a movie theatre). It’s our go to place for family movies. The only downside is that sometimes it gets really crowded, especially on the wknds.
Great places have a lot of cinemas inside it and provides good assistances. But sometimes is little crowded in covid too
One of the best theatres in Brampton. There are constant upgrades and the most recent one I noticed was the small Starbucks counter! You don't get all the drinks you would like but its got most of them! This facility has the DBox in select screening rooms and if you are planning on watching a movie like Star Wars, I'd say that it is worth it! About parking, well its busy don't expect anything less. If you go for a movie that is not UltraAvx, it would be in your best interest to go early not just to get seats, but also to seat your car in a parking spot which is decently close to the venue! Else, you might end up parking way off in the distance! Best tip I can give to anyone going to a Cineplex is, GET THE CINEPLEX CARD! Its totally worth it even though Cineplex decided to reward its users with lesser points than before!
Decent Theatre. Just wish it was better maintained. The auditoriums are sometimes quite filthy.
I've lived in Brampton and have been going to this theatre for years as it's slowly decayed into one of the worst theatres in the GTA. The theatre is old and long overdue for a renovation. Half of the concession stand is never used yet there are lineups that take up to 25 minutes to get popcorn. Now once you get to the front the staff at the concession are rude and act like you're disturbing them when you order. There are not enough seats in the main area while you wait those 25 minutes for your friends to grab some food. After you've stood for 20 minutes you get to sit is a disgusting theatre for 2 hours. The seats are covered in gum and stains as well as ripping in certain spots, the floors and carpets are equally stained. Now the bathrooms...I've been in gas station bathrooms that are cleaner. The floor and walls are gross and covered in who knows what, the stalls and toilets look like they haven't been replaced or properly cleaned in almost 10 years and the stall I got also did not have a cover on its large roll of toilet paper. Half the roll was on the floor with the other half closely exposed to the toilet. This is not sanitary when there are hundreds of people coming through the building a day. The state of this theatre is becoming more and more unacceptable and should undergo some changes before more people leave to go to another theatre or continue to watch movies from the comfort of their own home.
It's okay, I would give more reviews but look at the food pricing popcorns and drinks. 8 dollars for regular size popcorns. Come on! Can you find a different way of making money. Other than parking space is sufficient or enough being in trinity commons, getting in and out is not a hassle.
I have been going to this move theatre for several years now. The location is very convenient, but they really have to upgrade the interior and exterior space. It has looked the same for as far back as I can remember. Though it is a pleasant experience watching the movie in the actual theatre and it is nice and clean to enjoy.
Dirty theater, no traffic manners, people do not care about kids, not respect ladies. At end of movie people block cars in front of theater to pick, do not care about others. Someone should control traffic and parking.
Great theatre! Always clean. Good staff. Free water. Good screens and good audio.
Great place, cleaner and well kept than some of the other Cineplex I have been to nearby.
Nice place! Anytime I come around staff is always in good mood and helpful. Theater is very neat and comfortable.
The fries are always dry and cold. The popcorn is good (when it’s fresh). The grilled chicken sandwich is dry as well. The theatre itself is mostly crowded( as Orion has been replaced by platinum). The theatre is okay.
Great service. Comfortable seating. Perfect!
The place is good, but the seats in the theatre are not much comfortable.
Good but always over crowded. Plus, carry some deodorant you never know who is gonna sit next to you
Famous in Brampton as its the only cineplex in the city
Overpriced, unorganized, ridiculous wait times for tickets because they've scrapped cashier's in favour of self serve. Only 1 in 3 people could use them (cash, prepaid and access one card users all getting frustrated waiting for 2 cashiers. On busy Sunday afternoon they also had only 3 cashiers on the snack bar. Screens and seating are fine though once you finally get in.
Theater is ok but there popcorn is always stale which is a very important thing for me when I go watch a movie. Popcorn needs to be improved. ✌️
Everything is good except my experience last night. Went to see Venom and ended up ruining my trousers sitting on a seat where someone spilled his coffee.
Hire some more people at the cash register because it takes too long when you pay cash and you replaced all employees with a machine. When I walked into the bathroom the floors were too sticky. But overall great showtimes and food.
This Modern and efficient theater is a great place to see your favorite movie. Silver City Brampton uniquely offers Indian movies due to our ethnic community. A great family atmosphere!
My local the attention. Many times I prefer To pay the extra for the the attention where I can select my seat as well as reserve. I find the theaters are usually very dirty and aren't cleaned properly prior to the next show. The food is overpriced and it pays to purchase online and either print at home or pick up at the theater.
Staff is very friendly, but Could've five star but it's dirty sometime like when lot of people showed up, lots of popcorn on the floor, bathrooms get messy but theatres and staff are nice
Seats were ok not that comfortable and looks little untidy. Rest was ok.
Lots of parking and easy to navigate. Avoid waiting in line for tickets, use the automated service or use the Cineplex app. Makes life a lot easier. Good food options, and the popcorn is fresh. This is one of the most central theatres in Brampton. On weekends and Tuesday evenings expect it to be packed. Overall it's usually very clean inside. I've been coming here for years, solid theatre.
Never sit on Seats F18,F19,F20 and F21 in Hall 6 as there is a high wall in front and you cannot see movie. Management should scrap these seats and don’t be greedy. I was the first one last night to book online seats and there was no indication that these are limited visibility seats????
Nice place has an arcade snack bar and real foods good movies for all relgiions
What a terrible experience. Seats are so cramped, and uncomfortable. 30+ mins of previews and ads. Will not recommend Cineplex to anyone. Much better theaters out there.
While the service was pretty good on our date night, my boyfriend and I were less than impressed with SilverCity lack of intervention with a large group that was in our theater that was annoying many of the patrons. The kids (most of whom were under 10) kept kicking our seats, throwing food, the mothers went out for a smoke break while the 5 kids were left to there own devices. Another patron got so frustrated she walked out to tell a staff member but nothing was done. With regards to the facilities, the ladies bathroom towards the end of the night was disguising and dirty. Its a shame because it's a nice facility and ticket staff were very helpful.
Very helpful staff, good screening of the movies. I always go there to watch my movies every week ????????
Loved watching movies during Covid ! Empty theatres ! ????????????
My experience was a great one. I went to the Guardians of The Galaxy Vol 2 last night (Sunday May 7th) with my boyfriend and a couple of friends. My boyfriend accidentally left his cell phone in the theatre and we drove all the way home without realising it. (we do not live in Brampton) We called Silver City Customer services and they took our information and had the employees on location check for us. Unfortunately, nothing was found but they had said another movie (in the same theatre) had already started so we would have to wait but they searched inside and outside for us in case it was dropped. I asked the customer service rep to please call me if anything turned up. At this point we presumed the phone had been picked up and stolen but we were still hoping for the best. I went on my phone and logged into the "find my iphone" ap for his information... his cell phone said it was offline so I filled out the part you can provide contact information for the person who finds the phone to call (because they wouldn't have the password to get into it) and we went to bed. At about midnight (when the movie had ended for the following show) a guy called and said he had found it on the floor during the movie and would turn it into guest services. We expressed our gratitude and within SECONDS the customer service rep called me to let me know. We have since picked up the phone. I have complained relentlessly about the lack of staff they have there considering the high volumes so I was exceptionally pleased to have people working their so promptly available and ready to help. Everyone involved helped us immediately and were very patient and kind. There was also several follow up e-mails between their head office and the theatre itself within minutes of the initial phone call. It's really nice when people show their kindness as I know not everyone would be so helpful, especially considering this was our mistake and was in no way the fault of the establishment or employees. Thank you kind people of Brampton for restoring my faith in humanity. I have had several bad experiences in the Brampton social scene. Oh and I guess I should mention the movie was great too...
Not a bad theatre and has a lot of parking available. Biggest issue is that there are not very many self serve ticket kiosks, especially compared to other Cineplex locations. I think they only had two at this location. The lineup to buy tickets was ridiculous, but luckily we bought ours using the app and bypassed the whole thing. Not a big issue, but for those that don't use/know about/have the app, more self serve kiosks would speed up the process.
I love going to the movies. The staff and the selection are great but, I'm handicapped and can't walk far. They always seem to put the adult movies in the theater farthest away. I went to see yesterday and sure enough it was the longest …
Very big location lots of theaters. Ofcourse the concession stands are way over priced but what can you do. Friendly staff and they were very helpful. Parking is a bit of a nightmare for it is in a outdoor mall.
This theatre is a shithole. . Every time I see a movie there I have to turn around and tell some dumb kid to stfu or to stop kicking my or my gfs chair. Courtney Park theatre is much better and cleaner. Bathroom floors have piss all over them and the lobby is full of punk kids who's parents drop them off and pick them up when it's bed time.
I was great to see a movie in the theater after so long ..
really bad experience, they didn't allowed my friend to enter inside, even he is fully vaccinated, even we missed the show cause this, staff is really rude out there, they're racist.
Cineplex should start cracking down on obnoxious kids in the audience again. I find there are typically no staff most of a film. Also volume is typically too high... Maybe to drown out obnoxious kids. Otherwise, good facilities.
Android movie venom On the B box offering
Overpriced food like normal, audience was disgustingly loud during the movie, yelling out jokes or phrases in an attempt to be funny. People at the front playing with lighters as the movie played- somewhat of a safety hazard. The theater definitely needs some kind of crowd control during busier shows. Only thing that made it worth it was the grudge was a pretty good movie.
Neat and clean place And conveniently located.
Bathrooms are a HORRIBLE experience. Never clean... Its seems like they don't keep enough people on shift to keep the bathrooms tolerable. Movie prices are exceptionally high.
Standard movie theatre. Arcade could use some work though.
For the mommies on maternity leave or stay at home, Every Wednesdays they have a program called Strollers and Stars where you can bring your little ones and enjoy one of the lastest movies. Contact them for my details ????
Used to be a really nice place but I've noticed the past 3 years or so its always really messy inside
When i called to inquire about a missing wallet my friend thought she left there, i was hung up on twice,and when someone finally picked up, it was just people mumbling om the other side and i didn't get a response. Other than that, the staff are friendly. They sometimes forget to turn off the lights or close the door when the show begins, but other than that it's an enjoyable place.
Good place to go see movies but the waiting time at the food counter is quite long..besides I think there should be a display showing the name and how much waiting time or give us buzzer that will let us know when out food is ready ..aaaaa
Well managed and clean.
Somewhat clean. Good customer service. Huge parking lot. Fast service. Has a small arcade if you're into that.
Standard movie theatre. They removed all of the cool amenities that used to hang from the ceiling and the place feels bland now. There are no good food options and it has become severely overpriced. Not to mention so many people were talking and not respecting the common courtesy of theatres anymore. I couldn't not recommend this theatre to anyone. Honestly if I'm going to watch any movie I steer clear from this place and Brampton entirely.
Everything was great EXCEPT the drink machines. Why the hell is the middle on broken everytime I go there?? And the one on the right side's hadn't worked. Fix your machines.
Love this theatre! Some of the staff is rude, but I don't let it get to me. I'm not there to watch them.
Pretty good theater, in line with pretty much every SilverCity out there. One unique thing about this one is the number of Hindu and Punjabi films which is pretty cool. Otherwise pretty standard movie experience.
Good movie theater, refill station for Soda which is a nice bonus instead of places that fill it up behind counter. Overall good movie theater, not much else to say.
Good place right in the centre of shopping mall. Always enjoy watching movies here. Only area of improvement would be a bit more cleanliness and friendlier staff at corridor near the screens
There is a great selection of movies. I've found that over the years concession prices have gone up. For example, they used to give seasoning for your popcorn for free. You now have to pay for it. You're already paying so much for the food why not just give it for free...
Pretty decent, its 5min from my house but apart from the vip cineplex this is the best one by far, always a good experience and lines are never too long
Great..... Going back next month. Pop corn was good.. John Wick good movie
Very busy cinema that caters to the South Asian diaspora of Brampton. Similar to most theatres expect to get ripped off when it comes to the food. They have reserved seating which is also a benefit and a decently sized arcade.
We come here for date nights quite often, and I never felt the need to write a review before this. Service was always quick and the movie theatres are always clean and up to standards. But just today we got a few hairs in our popcorn, and we spoke up to a manager. He had excellent customer service and was very polite in resolving our problem. Exceptional customer service and a great movie theatre!
Had a great time with my Destiny and Dominion family. Attended the Trinity Commons theatre to see the movie, Breakthrough. Great experience. Exceptional customer service. Only issue was the juice …
If you do not present proof of fully vaccinated you will not be allowed to enter the establishment.
Lineups are pretty long. But it's a decent movie theater. Exactly what you'd expect from other Silver city theatres. They have ultraAvx.
Overall, a decent theatre. I don't think this is the best theatre out there, as it gets extremely packed and sometimes, the wait times are long. The theatres themselves are okay, but sometimes are too small to fit a collective amount of people. The quality of this theatre is great and the arcade area, while small, is actually used and decent. Food quality isn't the best as what I'm used to in other theatres and it doesn't help that it's expensive.
Clean theatre with some rude staff. Went to see The Last Jedi with some friends. The entire auditorium complained about the lack of heat. Almost everyone was still wearing their winter coats. I get it, times are tough but c'mon...pay your heating bills.
Diversity in terms of movies, they have AVX, 3D, and AVX2. Staff are a bit rude. Good for the family in the morning but troubling in the evening. Don't goion Tuesday, lots of crowds that are not so nice!
Customer service is good, movie viewing is good but: the Floor is always sticky. The drink filling stations are gross. Bathrooms weren't clean. My guess is they just wait until the end of the night to clean.
the behaviour of manager was not good. First they sell us the ticket then they told us ur not fully vaccinate but i did two doses nd show them the proof of vaccination then , they told us your time period is not finish of 14 days they waste our money and alot of time , we already wait in line from one hour that is not fair , they have to replace manager otherwise they have to put written notice at the front gate so nobody get harassed
ultra avx seats - dirty. gum, spilled pop - for sunday morning screening. no one checks ? had to wait 10 min for attendant to return with handiwipe to clean both reserved seats. no class Edit Sept2019- add we came home instead of seeing the movie we went to see because there was a problem with the self-serve kiosk and with only one person at the counter the lineup was too long
A really good place. I was happy with the service. The only reason I didnt give 5 stars is because I was at AUD. 9 to watch jumanji. The floor was very sticky and there was still things in the cup holders.
Brampton's best movie theater, due to that is super busy and really crowded, so I try to only go there during the week days early shows, weekends and late shows you have to go super early to get a good sit. The theater is great because it has all the latest technology, good food court and a small arcade. Like all theater the food is super expensive so try to eat before going here.
By far the best drink choices I’ve seen anywhere in my entire life. Pizza, Great. Popcorn, Buttery. Chocolate, Not melted. Arcade, fun. Shows the best upcoming movies. ????
Improve the standard of seats they are so uncomfortable to sit . The seats are so close to one another
If havin a time was the mission,then mission accomplished
This theatre fluctuates between a 2 star and 4 star rating; there are times it's not properly attended to and properly cleaned, the bathrooms frequently smell like urine , many of the patrons are rude, inconsiderate and disrespectful - this speaks volumes about the kind of people that live in this area! Last night - cheap Tuesday - my fiancee and I went to see Black Panther; a fair movie, but not great/overblown hype. Anyway, it got crowded; people were still streaming in when the movie had begun. A whole family had to sit on the stairs to view the movie and then they left their refuse on those stairs upon leaving. Totally unacceptable! Having recently moved here from Kitchener, I consider this area of Brampton truly a ghetto!!
First visit since the start of the pandemic. Not very many people visiting today. Social distancing precotions were very good. Really hope more people support the local theatre. Staff all seemed happier than normal. I will be returning soon
I only got problem with my seat , maybe it was specific seat which caused me back pain or all are same not comfortable , I have been to differen cinemas they have better. Else is so perfect.
Great movie theatre. Line moves fast and they have several pay stations for those who do not relish the thought of waiting in line. Great assortment of snack choices and good size areas to sit and grab a bite. Well located to do dinner and a movie in the same location.
Clean. Friendly staff. Lot of space. Proper security.
Washrooms have needle deposit box, smell like piss and are very dirty
Busy theatre with friendly staff however the washroom could be better maintained (wait line due to non-functioning stall) and the price for snacks and beverages is starting to make it cost prohibitive.
Best place to enjoy with your family. They show every new released Punjabi movies and Hindi movies as well along with all new Bollywood movies. Ambiance is good. Kids love to eat popcorn during movies. They have to start serving food and beer as other locations are serving. Its better if you book your show online. Tuesdays are very busy due to concessions. Enjoy your time while watching latest punjabi movies.
Great theatre which plays many movies. Parking is hard to find during peak times, but if you're willing to walk a bit you'll be fine. You can print your tickets at the kiosk and order your tickets in advance to avoid the lineups.
Went to watch TS4 and my kids had a good time. Pretty clean and service is alright. Went during the day.
Watched Jungle Cruise 10.30 am show. Hardly any crowd. Felt good to watch movie in theatre since covid.
Great staff! Really easy to enter, no time checking in. Also, you smuggle in food and they won’t care as long as you stay quiet and play dumb!
We enjoyed the show which was Bohemian Rhapsody. The venue was well received. My seat was comfortable, popcorn was hot and tasty.
Staff is too helpful and screen are awesome
This is the only movie theatre that is in my area now since Cineplex closed. They have a ton of space and huge threatres. Love the popcorn.
The people here are really good at their jobs Interactive and do their best to maintain the theater place as clean as possible. (Even though some people buying tickets are ungreatful and leave their trash around)
Been living around the area for 10 years and this place has never dissapointed! They have a good diverse staff that does not panic with the ample rush that the Theatre receives. The service overall is quick and the food is always feels fresh. Their overall system is fast and efficient, especially with the new eTickets on your phone. After many visits, there have been very few technical difficulties which has maintained a positive customer experience. In more specifics, their UltraAVX does definitely have a difference and D-Box is smartly integrated into the general theatre hall. I love movies and Cineplex is the place to go!!
Great place, lots of screens and many different types of movies. Quick and easy if you purchase your tickets on line. Clean environment.
Went to watch spiderman far from home and first let me tell you it was a great movie secondly the theater itself was very clean from the stairs to the chairs. The pizza slice I ordered was very cheesy and melted in my mouth. Overall it is a good theater to watch your movies.
Place is filthy and run-down, games are broken and many don't work at all, theaters weren't clean either. Sound system was overheard from other theatre, a little distracting from the movie we were watching
Great movie theater, it's got the best shows and a lot of parking. The staff are so helpful and willing to go the extra mile.
This is a very nice theatre. The staff are rather friendly and it is a clean theatre. The seats are nice and in good condition and they clean thoroughly after each movie so there isn't anything left over when you step into the theatre. Also the screens are bigger than Orion gate. Would recommend this theatre over others in Brampton
Great location, clean theatre and friendly staff. The food is a bit expensive but not bad either. The theatre is big with lots of the latest films playing and they have discount Tuesdays which is cool.
Service is great and all, but some of the people who go there are just rude. They will obnoxiously kick the seats infront of them and yell out of nowhere and for no reason... never coming back here again.
This place was absolutely mismanaged! Our movie started at 7, we go into the theatre to enjoy the pre-show only to discover a filthy theatre.
Covid arrangements were good, however my seat was not properly checked and it was leaning to ice side and not comfortable. Someone should gave checked it.
Nice place But I don't understand why you have to allot seat numbers when no body follows them. This is the third time we sat at a different spot as out seats which we had booked were taken. And when asked politely that the seats they are sitting in are ours were given a reply to sit else where. If you want people to follow seats numbers then you should have ushers taking people to their seats so that others can enjoy the movie in the seats they have booked in advance. Please take out the self serve complicated pop machines it is really a nuisance. Half the time kids are playing with it and others are waiting in line for a turn to play with it. But overall nice and comfortable seats lots of parking
Clean and the staff are helpful. I hate spending so much money on pop and the standing at a sticky wet machine to get my own drink.
Excellent appreance and neat and clean
Great place. Great entertainment for kids. Great party rooms, great food. One thing is that i wish they didn't use so much technology. I like people.
I used to visit this location all the time when I lived in Brampton and coming back to it now not much has changed. The theatre and bathrooms are generally clean, popcorn is fresh and generously buttered, and the staff are friendly and carefree (in a good way).
Very busy decent priced bathrooms could be cleaner staff is friendly and helpful one of the better theaters we have been too
This theatre is always packed no matter what. If you hate walking in freezing temperatures then either find another cineplex which is not that busy or prepare yourself before you come to this cinema specially over the weekend. because when it is super busy there are barely any chances that you will find a close parking spot. and make sure you book tickets online because then you can pickup from the kiosk and you don't have to be in a lineup. which will save you about 20 to 30 minutes.
In comparison with other movie theatres in Ontario, theatre is five stars. I just hope all theatres provide faster snakes/drinks service.
Probably my worst experience in a theatre ever. With COVID going around, we are all mindful of provincial guidelines. But the way this was enforced on December 30th with my family was unacceptable. …
Prefer Cineplex Courtney Park and Queensway location over this one. Gross washrooms here, unorganized place and for some reason, the crowd here has no respect for others while watching movies. Only good thing it’s near my house.
Cinema was not cleaned! Bottles, popcorn and candy all under the seats and walkways. When we asked if the auditorium was cleaned as yet given we were early, the response was, “it is normal to find popcorn and stuff under your seats. We don’t clean it till next day.” So much for all the wonderfully advertised covid measures they are taking to protect you. ????
Always busy and a great time. The washrooms could be kept better and the lobby could be a brighter (dim lights). My husband and I used to come all the time but with the high prices for tickets and snacks we don’t come as often.
We have been to the Silver city Cineplex a couple of times. Its quite a nice theatre with all the cool amenities. I'm writing this review because I don't think I will ever go to that theatre anymore. On Wednesday, May 22nd 2019, Went to watch John Wick Chapter 3 for the 12:50 pm show. The crowd was pretty less and the the seating arrangement was general. There were two teenagers making out and having sex a couple of seats in front and it was really embarrassing. None of the people batted an eye. After a while, they went and sat at the far end and finished the "act" . Some people left the theatre because of the disgusting audacity shown by these kids. I don't know the Cineplex rules but I'm sure sex is absolutely not allowed. This was just plain hideous. After a good 20 minutes- these teenagers left. The movie was fantastic- but the first 20 minutes was just rude and very unpleasant for all the people at the theater. I request the cineplex staff to make the rules a little more strict. I mean, sex! seriously, get a room! (I cant post this without giving any stars- therefore- one star)
Loved the cinema theatre experience there.
Nice behaviour of staff & I believe they have a great number of auditoriums
Was just late 15 min for the last show. Didn't let me come in. Didn't refund money. Extremely bad customer service.
Great service staff. Easily accessible for everybody. Huge parking area.
Just watched END GAME tonight! Quite possibly, the greatest MCU movie to date. The staff at this location is always super helpful and friendly. The popcorn is always fresh and they have a huge selection of other food to choose from. Pizza and sweet potato fries hit the spot tonight. Thanks Iyanu for the amazing service! We will be back SilverCity Brampton.
Poor setup with food service. The food outlets have now been centralized which leads to absolute chaos to collect your prepaid order of food. Makes no sense on very busy nights and the staff unfortunately get overwhelmed with the volume of orders and are unable to cater to requests in an efficient manner. My advice, go on a slower night which goes against when most people go to a movie.
It was a really good experience. Though there is very less to explore but overall the movie experience was great.
We went to see Parmanu today 26 May 2018 Sat 3.40pm at hall#12. Movie operator was perhaps sleeping. He/she suddenly woke up 5 minutes late than showtime. People were just like "whats going on?" He/she seemed to be confused not knowing what to do? He started showing stills from middle part of movie. Please train your staff better. AC was very low or not working as it was quite hot inside.
Excellent Cinema experience. Tried IMax theater for the first time and the experience was great. Cineplex offers all most all the recently released movies. Theater practice Covid 19 guidelines strictly. Highly recommended place to watch movies. ????️????????
Should have trained medical staff in case of injury
Seats were not that much comfortable
The screen was full of smudges and dust. People here are very noisy and annoying. Bad movie experience. Customer service is good at some times but not always the great. Will never go here again.
Very huge theatre for a small town guy like me. The place was well maintained but the food counter lost my order which caused me to miss the first 10 minutes of the movie I came to see, and I ordered my food 20 minutes prior. It’s also too bad that you have to wait in line to buy a cup to wait in line again to use the pop machine.
No social distancing at all.
Theatre is nice. If going to watch Hindi Movies then it must have reserved seating else go atleast 45 mins prior to start time of the movie otherwise won't get a good seat at all... otherwise sound effects and seating (in ultra av theatre) is nice.
Usually playing the most relevant films from Hollywood, and also offers a good selection of Bollywood films. No timeplay after years of it being available in other Cineplex theatres. The food service is well done and fast, although it's overpriced; keeping in tradition with other Cineplex theatres. The AVX screens are great in both picture and sound, but "regular" showings often have poor volume and weak mixing (very little bass). D-Box seats are also available.
There are a lot of good movies. Can't wait to see Aladdin movie live action, toy story 4 and the lion king movie live action.
The theater is nice. It gets really crowded sometimes but for the new movies there's enough screenings. I usually just watch the regular priced movies. I don't feel like watching avx adds anything special in this theater. It feels like a waste of money to pay for it
So neat and clean and some games are there for enjoyment
you cant even eat anything unless its AFTER the show which makes it less funner, they have "social distancing" but everyone is squished together during popular movies. the bathrooms are dirty and so are the cinemas. the whole place looks plain. the food was the only thing keeping the theatre fun
Silvercity Brampton’s staff and the theatre itself is wonderful well coordinated. However it is the movie goers who ruin the experience, a lot of them always come late and turn on their phone flashlight to find their seat when you are trying to enjoy the movie. If you do not go to a seat selection theatre, there might even be fights.
As a young man I used to come here a lot with friends and they had every great movie, now you get a select few new ones and like 5 Indian movies..... why tf are you showing Indian movies but no other multicultural movies oh of coarse because Brampton is over run by them now. They smell and dress horribly and have the worse English and vocab. For an extra 15minute drive I'd prefer Vaughns Cineplex at least there you can find more movies better theater quality and less Indian movies more blockbusters.
Watched my first movie in Canada in this theater an year ago but since then have been to other theaters which are almost the same. Seats are a bit uncomfortable. But leg space is great.
theatre is good... good sounds and quality of pictures... only issues is cleanliness.. very very unhygienic washrooms... seating area is never cleaned.. all popcorn bags and food spilled under the seats ....
SilverCity Brampton is a really good movie theatre. There are really helpful staff and they are nice. The food prices could be better (but it’s a movie theatre, what do you expect) and the arcade was really fun! But, it would be better if the arcade had credits and you could get prizes. I would definitely come here again and again.
Busy lobby, but very efficient. The theatres were as expected. Movie we saw was enjoyable. No issues. So all in all a great night out.
First time but feels awesome ????
Being from service industry i always appreciate the efforts done by similar field but this time Cineplex disappointed me and forced me to write a reciew which i never do... Watched a Bollywood movie on 10th oct.. honestly saying Silvercity totally spoiled the evening, seriously non professional approach by the management.. The seats(F-17,18) in Audi-10 are of no use and i am wondering why management has those seats... there is a wall in front of these seats and no one can see the screen fully while sitting comfortably on them... you have to rise up little to watch coz the small wall in front creates the barrier between you and screen... Really Looking for my money back which i spent for my spoiled evening by the Cineplex.....
I came after around 2 years due to the pandemic and it felt awesome to be at a theatre again. The staff was friendly and they have great options for snacks/food. Definitely recommend!
Great place for binge watch some movies with your loved ones. Food is good too. Theaters are well maintained post shows.
Too Crowded.. smells bad.. washrooms are dirty most of the time.. people dont respect when you are trying to watch a movie.. Last time I went someone threw a Gummy bear from the back hitting me really hard on my shoulder.. i miss the Cineplex Orion on Orion Gates.. The one they turned into a playdium.. That was a good movie theater
The lobby of the cinema is very open concept with two arms on the left and right which house the cinemas. I haven't been to the AVX at this cinema, but the regular seating cinemas are pretty decent. The arcade in the lobby is fairly big and the games are fairly new. It seems to have been outfitted with Rec Room style cards in order to play. They have long tables at the back that will seat large parties. It's kept very clean and the staff seem very friendly. As Orion Gate cinemas have closed, this is one of the few Brampton cinemas left.
Please watch movies in Ultra Avx. Regular theatres’ sound is whatever. Seats are comfy. Cleanliness is like 6/10
I love this cinema hall, the staff is friendly, washrooms are clean at all the times, and the BOUNS is if you want a Budgeted mini photo shoot for kids. I go here and click pictures on the movie dummies in the hall.
My experience has always been great here. Check in at the gate, then concessions and the screens are all in close proximity. Overall, I’d go again to watch a movie here. I hope the food prices were low tho XD
This is one of our favourite places to go watch movies. Its never dull in this place... even in the last shows. The cleanliness is up to the mark and the staff is welcoming. The washrooms are usually clean ( at times little untidy) and its conveniently situated in the plaza that we love to shop from.
Decent movie theater and the only one in Brampton I know about. There isn't anything special but nothing that bad about the theater also. Movies have got so expensive now a days when you can watch all of them online for free. I only really come to the movies when I have 1000 scene points and since I'm with Scotia bank it works out. If you are a fan of Indian movies they show them at this location. Every movie I watch here though has noisy annoying people in it and think they should crack down on having security check the theater for noisy people and kick them out cause it ruins the movie hearing some kids acting stupid.
I would have to say I was disappoint! I was there at 1430 so putty early in the day and thought the place was absolutely filthy. You could tell that the place was not cleaned up from night before. When I went to the washroom the floors were wet and urine covered. Once again you tell that this was from the night before (what stench.????????) In theater 10 the floors where clearly not vacumed it was full of crumbs pop corn and stains. Furthermore the seat that I was about to sit in was full of slimy goo. The lines to get food was disorganized to the point where I had people stepping ahead of me. I then waited with other customers for 10 minutes for the food that I ordered. I asked about three times for it but there employees where confused and disorganised. I will not go here again, it felt like I was in the slums.
Nice theatre, big screen, good sound quality, amazing seats. Floor doesn't slope much so a shorter person will have trouble seeing over the seat in front. That's really the only bad thing I can think of. …
The people here are really good at their jobs..????
Comfortable seats, good music sound and sanitized all seats after each show. Some seats are left to keep social distancing which I liked most.. Caution: Little bit slippery though …
With covid is it still possible to play in the game before movie?
Not so great place to visit.. but the options are very limited to watch regional movies.. it seems very old and the sound was way too loud. would not recommend if you got little kids along with you.
It was amazing..finally got to enjoy the movie ???? experience
Process is completely different and you all know why. You must show proof you got your Covid vaccines, both doses before you can enter the theater. It's only fair for you and everyone else. Other than that, business as usual. Since you have to show proof of vaccines; you may want to go ahead of time. It'll take a bit to move the line swiftly.
I used to come to this movie theatre all the time but I find that it has decreased in quality and service over the years. The tickets and food have all increased dramatically so it costs so much to go and see a movie. There are other smaller theatres that cost a fraction of the price that is charged here.
First time here, we watched daddy’s home 2. Great service, very clean theatres. Good temperature, sound, picture. I will be coming back!
Good to be back watching movies where you should be, for Hindi, English and Punjabi movies
Good place for watching movies...
I wish i can give 0 , pathetic experience ever . Govt actually need to pay attention on this ,when i booked tickets it was saying that they are following protocols and social distance and i went there was no social distance , all the seats were occupied, where the hell social distance is ? Who is responsible for it ? Even guy on next seat was smoking , will never ever recommend anyone to go this location .
I would like them to allow us to bring our own 3d glasses cus none of theirs fit me
Busy these days and proper sitting spaces between each reserved seats for covid.
Ordering food is kind of weird right now. They don't have everything and you have to go to different counters for pickup. Not that smooth
The inside is a great look and the DBox seats are comfortable. Has become my new main theatre after the closing of Orion Gate.
????
Overcrowded poor service by manager. Bought five ticket and got the payment receipt. Went in side the to watch movie seats was too close to screen so decided to leave without watching. Went to guest for refund some how one ticket was missing might b drop off in the theatre. Manager refuse to refund me money for that one ticket. Even I have the payment receipt. And we went into the theatre person also check all 5 tickets before get in. Its matter of only 10 dollars. Don't have good vibration for this place and service got by the manager
Good place.. i watched my first movie here after coming to canada
Place is really nice but Manager of this place is very rude. He doesn’t know how to speak to customers. He doesn’t care about customers. My last night experience with him was very bad. He is egoistic person.
Best time to see movies. Seating is every 4th seat. Awesome!
Great service and food quality is average for a movie theatre. I would recommend you purchase tickets in advance so that you could print them off inside.
I spent more than 3 hours at the cineplex but one could not find enough option other than movie screen. Food plaza was also small and have limited options otherwise it was good.
Good theatre. Terrible crowd. I would go there on other days apart from Tuesday. Yes. Tuesday. The one day when everyone goes. Avoid that day.
Theatre was small and we had to sit somewhat close to the front 3rd row but amazingly it really wasn't as bad as I thought it would be.
Nice and clean. Can't eat or drink while watching movie anymore
Washrooms usually dirty, but movies are good and seats are somewhat clean.
Nice place to watch movies and to take out the family. The Arcade and the Mini toy shops helps to lighten the mood and the restaurants are good. The food is a little greasy but doesn't stop the fun. Most of all the staff are very polite.
Diverse set of movies and decent theatres. I just finished watching a movie today and the air-conditioning wasn't set right . It was just warm inside the avx theatre and it wasn't the best experience today although the movie was great. Earlier we have seen several arguments in this theatre and it's usually seat related. I would however still go back due to the location.
Your customer service number is FULLY automated. I just had a simple question about COVID-19 restrictions and all I got was a monotone robot voice. I tried calling a 905 number for the specific location and no one picked up the phone. You need to fix this!!!
Good theatre overall. Although they do not have TimePlay for some reason. AVX screens are on point. Kept clean and well maintained.
Comfortable seating but the staff is bit rude.
Went for a movie premier. Great experience.
The staff here is great. Usually gets a little crazy on Tues nights and often frequented by high school students. I've had a few seat kickers at this theater which you really can't do much about. The theaters are usually clean and have good selection of showings.
Great theater when you just want to see a movie. With the price of food you might as well eat before or after and spend less or as much for the same quality. Listings are also more diverse to fit foreign movies; make sure you check your listings before hand to get what you want.
Silvercity is consistent. Theatre is quite large and I've seen many great movies there. I take my friends all the time. Definitely recommend.
Enjoyed watching the movie and it was nice to see how they spaced everyone around.
At $50+ to take a kid to see a movie I expect a spotless facility, but filthy washrooms and managers shrugging their shoulders when confronted about it is why this would be a zero stars out of five if it was possible.
Theatre insides are good. Unfortunately no food is allowed inside screening area due to covid protocols so i’ll take one star off great place to hang out still
Honestly the most disgusting bathrooms I’ve ever seen.
They managed post pandemic situation really well. The seating is done in a way that no one is around you. Made movie going experience enjoyable.
Great experience! A worker at the concession stand, named Amrit, made my experience wonderful. He was so polite, patient and nice. He greeted me and my family with a big smile and completed all steps of service gracefully. I wish every employee was like him. He is simply the nicest person I have encountered.
Pretty good theatre, just show up early in order to avoid long lines if you pay with cash. Food selection is the nice especially with Costco movie packages.
First time at this theater, as crowded as these places can get they have great control of their lines to each station. The staff are nice and happy to help with any problems. My husband and I have gone here twice already since posting and each time has been quick and enjoyable.
Theater is at 50% capacity. Unfortuantly thats for the entire building. So if you go to see something like Spider-Man, you're looking a a full theater. …
What kind of social distancing is Silver City Brampton practicing in it's theatres??? Doesn't seem like it exists. They may be running at reduced capacity but no seats are blocked so strangers can sit right next to you as is in my case right now !!!!! NOT GOOD CINEPLEX !!
My wife and I went to watch The nutcracker. The ticket booth employees were fine however, the concession staff was very unprofessional. They were huddled up talking and joking around. One was using lip balm and I didn't see her wash her hands after touching her lips. The ticket taker was also quite slow. Over all, sub-par experience.
okay, for starters me and my cousins walked into the theatre and one of the employees rudely yelled “we’re still cleaning”. Like ummm there was no need to yell and on top of that there was nothing cleaned, skittles were squished on the floor and popcorn was everywhere. Second, in theater #5 we were watching slenderman at the 10:20 showing and the people there were testing their emergency lights IN THE MIDDLE OF A SO CALLED HORROR MOVIE. Every 5 minuets they’d start blinking or the light would stay on for like 45 seconds. On top of that a lady next to us kept screaming “this is a horror movie, not a light show”. Like miss calm yourself. Before the movie started we politely asked for her to move one seat over because we were short one seat and she said “no, I have to be exactly in the middle. Either I stay in this seat or leave.” Honestly she should’ve just left. Everyone else was willing to move over. Even her daughters were embarrassed but honestly I would be too if I was related to that. I Wasn’t even able to appreciate my extra buttered layer by layer popcorn. Should’ve just stayed home and watched The Bye Bye Man being recorded on an android.
Brampton's best theatre! (Even though Brampton only has 2 big chain theatres, this one is great regardless). This theatre has 16 auditoriums and two of them are UltraAVX. And the UltraAVX theatres are all great, the screens are huge, the sound is big, and the seats are comfy. I went to the theatre by Square One to watch Star Wars: Rogue One in IMAX, because IMAX is amazing. But I'm 95% sure it was Lie-MAX, because the screen wasn't even as large as the UltraAVX screens at Silvercity. Long story short, if you want a huge screen experience like IMAX, go see UltraAVX at this theatre.
I went to see No Time to Die last week and I must say what a relief it was to enjoy a night at the movies! I was apprehensive at first, but the vaccination receipt and ID checking process gave me confidence that I could enjoy a night out at …
Awesome experience with the D Box seats at this place. The 3D screen felt smaller than other places I have been. Surround sound was good. Lot of options to eat, although I would have preferred some better popcorn combos!!
Very satisfied with the COVID practices that they had
Amazing place with good staffing services
Good selection of foreign films.
Bathrooms could be cleaner but theatres are good. Our kids love the movies there and we go frequently.
Very clean helpful staff
The theatre is great and the films are good too but selection of food is limited, most of it's greasy and messy and their beverages are a bit weird tasting. There was no vegan options. If they don't allow outside food, they should provide …
The seats in some screens need a repair. And also the projectors need a service. Everything else good. The employees are great workers. But the movie experience is not so cool. I prefer the cineplex at Yorkdale and Scarborough over this one.
Worse customer service ever, nobody answer me, yesterday I called them, the wait time was 5 hours!!!! Today They told me 1 hour and I wait but also nobody answer
The girl working in security did not let us watch post credit scenes. Because she said she had to close and leave. I paid for movie and i have all the rights to watch it till end.
We arrived to watch Hobs & Shaw, and when we went to go sit at our already online boughten tickets, there were people sitting in them. When we asked the people about the seats it turned into an argument and they had told us the staff had gave them our online bought D-Box seats to them because theirs weren’t working. When trying to get the issue resolved asking the staff for help, they were lounging around talking to each other for 15 minutes before we gave up on their help and went for the manager. The manager was no help either as we just wanted to watch the movie but she wanted to issue a refund. We then asked for free tickets to see the next movie and she said she couldn’t do that. Overall we got our money and scene points refunded but did not get to watch the movie.
Had great time in with the moving chairs.
This was my first and going to be the last time coming to this theatre. I walked in to something that felt like a zoo. Luckily I purchased my tickets in advance. My popcorn was cold...& couldn’t even enjoy it. When I get to my movie, there was absolutely no seats so we sat at the very bottom which we had no choice. But every 15/20 minutes, the lights would turn on in the movie for no apparent reason and it’s not like they got turned off right away. It took them time to turn it off. This ruined my experience of watching movies at the theatre. Thank you silver city Brampton!
Women’s washrooms are so disgusting that it would haunt your worst nightmares. The customer service lacks simple communication: ‘hello’ and ‘you are welcome’ are words I didn’t think you needed to train staff on but I guess you do here. The floors leading up to each auditorium looked as though they hadn’t been vacuumed since they had their grand opening. The seats in the auditorium need a professional cleaning company to disinfect them, and the floors need to be swept as food shouldn’t have mould under the seats. I think the manager of this location needs a visit to the Ottawa location on Carling Ave to review how a theatre should be run and what it should look like.
It’s ok, I’m a movie lover but usually at home. There is a lot of rush, however the employees handle them all from angry Karen’s to movie hoppers. It’s a good place to watch movies if you are looking for Hindi or Punjabi movies however for English movies i suggest other movie theatres such as the one near heartland town centre.
In regards to the movie I sent my daughter (13) and cousins (who are 13,16 & 17) to watch at approximately 7:40. I was disappointed to see the cashier would not issue children tickets to 2 children (13years old) who were with their older …
Bought our tickets for beauty and the beast in a week advance. Waited for almost an hour in line before we got into the cinema and then we went to our seats. We had reserved seating and got into a little discussion with another customer who had taken our reserved seats. We checked our tickets to make sure we had the right seats only be shocked to see the time of the show was for an identical slot in AM instead of PM! Never even knew there were AM shows! Pretty disappointing way to end the night. Lesson here, check your tickets cause you never know what the service agents placed you in.
Very clean and large variety, only thing is it's normally very busy due to it's location.
Would have been better, if we could get into our 3:30 movie, at 3:10, or on time, instead of waiting until 3:40ish, because they had to fix a broken chair? There was maybe 15 people waiting to see the movie! Put some caution tape over it, and let the minimal crowd in to sit down, dummies!! That's Brampton in general for you though! The reason most of us that grew up there, moved away!
Great cinema to watch English and Punjabi movies with your family and friends. All workers are nice with their guests.
This is by far the worst movie experience I have ever had. There was dried sauce or vomit on our seats - when we asked for someone to clean it up, the cleaning girl didn’t even want to and asked her coworker to do it. Throughout the movie, the last rows were talking and laughing the whole time. My sister actually asked them to be quiet and they laughed at her. We waited 20min, then moved up two rows only to have the four people in front of us continuously talk as if they were at a party. My sister left halfway to complain and the manager, Avneet came in for 5min from what I saw and the security guard came in and just stood there even as the people in front of us used their phones to film the screen and started laughing and talking. When I went to talk to a manager, the security guard was already on the defensive and concluded that it wasn’t her job to tell people to be quiet at the movies. The manager Avneet kept saying that she needs to bring her cleaning staff up to date and that the security guard was wrong and she needs to update them as well. If no one is up to date on their jobs, what are you doing as manager? She then became aggressive, as my four sisters and cousins witnessed, and I backed away. She then told my sister who left the theatre that she wouldn’t give me a refund because I was being disrespectful. A refund wasn’t what I needed, I needed a manager and theatre to actually be accountable and not let a security guard be rude to a customer and then walk away. Avneet, please take a course on customer service.
Worst experience I have had thus far. Watched a film on a regular Thursday July 6th, not even a busy weekend night. Received good service throughout but the actual auditorium (11) itself was terrible. It had't been clean and on top of that it was like they had cranked up the heat to make my experience even worse. A regular movie goer, twice a week in fact and will never be going to this theater again.
The person who served me was not in the mood of working, so it seemed like. He didn’t even greet us or said anything while we were leaving. Ridiculous service
I think Silver City should be getting rid of dust in their theatres as my daughter's allergies were really bad and I looked on the wall area and whoa!!!! tons of dust plus bugs flying around. ????????
They have Fuze ice tea.... the best sweetened ice tea to exist. EZ 5 star
We came to watch a movie yesterday with our whole family, in which there were some kids and seniors. First of all, the movie was supposed to begin at 10:40 pm and began at 11 pm, 20 minutes after the scheduled time. Everyone takes time out of their busy schedules to get together with family, and this is such a waste of time sitting around for 20 minutes waiting for the movie to start. Another thing, we came to watch an Indian movie & they are usually 2 + hours, which is why they have intermissions/intervals, for certain individuals to use the bathroom or go pick up some more food but this was not given. SO FIRST YOU START THE MOVIE 20 MINUTES LATE AND THEN NO INTERVAL... this makes no sense. Why not just start the movie on time & give a proper break in between..?Hope this review can make your service better. Thank you.
Great theater. Saw the new spiderman here, great experience.
It's the only movie theater open in brampton vista the dollar store first south of home depot
It's an ok theater to go to, by far not the best. I've had 3 issues with it so far: 1.went to watch a movie and the theater beside mine was so loud I could hear that movie more than mine. 2.was watching another movie and the picture turned off but the sound was still playing, about 7 minutes later the picture came back on and then they rewind it back to where the issue started and resumed it lol. That was it. 3.bought popcorn from there once and after getting half way into the bag the popcorn was literally crumbs. I've tried speaking to a manager all 3 times and I was told there is no manager available at that time of the day, I tried calling and nothing. So at the end of it all this theater has not giving any sort of satisfaction or courtesy to customers that seem to have issues there
Refunded one of my tickets with out any hassle. Movie theater was comfortable.
The dirtiest Cineplex I've ever seen. It's gross. I will never go back. I now drive 30 min to another city even though this theater is 5 min from my house. It used to be really nice. Now it's a toilet.
Pretty good. I wish it had VIP theaters too. The machines used to buy tickets are mostly old and malfunctioning. Ample parking.
I use a walker for mobility. There is no ramp into the building where the wheelchair parking is located! Fortunately my sister was able to pull the walker up the steps. I prefer the movies at Steeles/410 - they have better seats and I can sit at the top of the theatre instead of near the screen as it was in yours. We were in theatre #4 Saturday Jan. 27th and it was freezing - most people had to keep their coats on. $10.00 for a bag of popcorn with butter is outrageous!!
It was great social distance. Room to enjoy the movie with no concerns about people around you .
Ok,so today i went there,i felt so bad when someone is sitting just next to me,and I thought there will be a 3 seat distance as a social distance.No one is checking not even one employee,There should be a one employee who is checking on social distance in theatre.
Seats were not comfortable at all
Well done
Not so crowd, selection of movies was great. Comfortable and safe seating practices. Kids enjoyed games.
This theater was okay. It wasn't too crowded. They were out of nachos and some drink options so had to drop a star
Why anyone would go to this theater and pay $12 for the privilege of sitting among a bunch of loud kids with no respect whatsoever, when you can go to the Orion Gate on Steeles and see the same movie with less chance of interruption? This theater's proximity to a residential area makes it a gathering place for hooligans who can't afford the bus fare to take them to the mall. On one of my last visits, my significant other and I saw Django Unchained. It took nearly ten minutes for the clerk to make a simple hot chocolate. We made it into the auditorium with a moment to situate ourselves. Near the end of the film, the house lights came up DURING the opening credits. The cleaning staff then tried to rush us out, telling us not to bother sitting through the credits, there was nothing that happens after the credits. In fact, there was a brief scene after the credits, so we stuck around, and the staff cleaned around us. I found this highly disrespectful, and contacted Cineplex. The manager of the theatre contacted me back by e-mail, apologizing for the inconvenience, and offered a pair of free passes. I responded, advising that was not expected, but appreciated, and asked if we could pick the passes up on the weekend. Despite three replies, the manager never bothered to return my e-mail.
The place is very clean compared to other cinemas I've went to. Although the theatre is not that huge it's a very sanitized. Love the staffs as they are very friendly.
Over priced and now you want me too print my own ticket....... really..... not everybody likes 3d maybe you should have more non 3d movies to offer......Thor ragnarock should be made avaible as well..... thank God for Netflix.
Standard theatre. I was impressed by the food prices. We go a poutine and it was only $6.50 which usually theatre food is overpriced. Love that Cineplex offers the ability to scan your ticket at entry from your phone because we always buy online and it makes the whole process seamless.
No social distancing seating and lots of people not wearing masks during movie.
Safe environment provided. Comfortable and fun!!! Popcorn was sooo good!!!
I went there for first time in last 3 years, theatre was very big and staff was also friendly
Expensive post COVID ticket prices...
The facilities themselves are okay. Don't know why there is no time play, and the service generally sucks. The concession stand workers work very slow. The drink like is inevitably slow and tedious. Could be better with better management, but likely not going to happen.
Always crowded with film enthusiasts. Book your tickets ahead if you plan to watch a movie.
Give me the feelings that once we follow the Covid19 rules and get the vaccines we can go about to do the stuff we ????.love Popcorn very tasty .Movie was great ????Really clean atmosphere ????Lots of people including kids went to see the show. Mostly people from my work with their family to see Adam's Family 2 .GREAT
Good place to enjoy latest movies in Brampton
There wasn't anyone checking tickets.... So people were walking in and out ... ????
This place has become a regular place for me and my family nowadays. They have good food choices for the movie fans. Restroom could be maintained a bit better. You can make hundreds of soft drinks choices of your own using the innovative coke vending machines.
A bit dirty in theatre.. seats could use a good cleaning but we always have a good time. We take the kids for a night out, get combo #2 and it's good for 4 of us.
Watched movie on Friday evening 26th November but theater number 15 was cold. I think they didn't turn on the heat.
This location has 16 Screen(s) , 1 DBOX Screen(s), 2 UltraAVX Screen(s), 6 (3D) Screen(s), Stars and Strollers, 2 Party Rooms, Scotiabank ATM and Food kiosks. They have huge parking lot. You can order your tickets online to save time when you get there.
Still a favorite place to visit post Covid-19. Social distancing seats followed. Even though the pandemic is flattened in Toronto, silvercity takes all screening and cleaning protocol seriously, the place is very clean.
One of the best places to watch movies and i love the drinking variety there.
Place needs a good cleaning! A nice mopping of the floors would do that place well. Considering this is the only theatre in Brampton ... do better. This is why ppl stay home and stream movies.
Awesome. Going to a movie theatre after a while felt too good. Their food court is also pretty good.
Service at this theatre is lacking. It's also one of the busiest ones in the area. It's usually dirty, crowded and full of lines. Driving to a further theatre is worth it for a better experience
It was as if this place had no managers, employees look like they hate their job. The ground is sticky all over the place especially near the pop machines. Got a heavy dirty vibe from this place. This is the closest cinema to me but will never be going here again. Whoever is in charge does not care.
Good location. Not enough parking spaces on blockbuster opening, and weekends. Lobby is over crowded with too many kids. Popcorn & pop is pricey.
Very good
Nice, clean and spacious theater. Didn't have to wait long at all to buy tickets or food. Very friendly and polite staff!
Not a lot of fun trying to enjoy a movie with the family when you pay for tickets and food, only to find the theater is dirty and even the seats are littered with garbage. People need to be courteous and management needs to step up maintenance.
Why don't people in brampton have any respect for other movie goers. Only here will you find people constantly on their phones or talking during the movie. Avoid this theatre and go to courtney park instead.
Watched Movie after 2 years. Awesome Feeling
I had the worst service ever in the food court. There were at least 10 people working behind the counter and they were chatting with JAY. When I asked for a fresh pop corn. They said they are not allowed to pop anymore and I was denied the service after standing in line for 20 min. Jay do not like to treat customer with respect and he was ready to fight at that moment. I will never go to this theater again. Jay should never be allowed to work on the front desk with that kind of attitude.
I have been going to this location for few years now. Movie experience doesn't disappoint; however the place needs major interior renovation. The seats are broken, carpet appears to be worn out and the washrooms are not clean most of the times.
Could have a little more leg room and slightly better smelling theatres but overall, no other issues.
Used to be a good place to watch a movie. They offer multi cultural movies as well. That’s why 2 stars. Lost 3 because of how it is nowadays. The AUDIENCE nowadays makes the experience the worse, and staff need to learn how to control them. There are loud people during the movie who yell, purposely laugh loud, use their phones for calls, and make all this extra mess. They don’t give warnings at all. Been here bunch of times and this always happens. The employees don’t do anything about it. Employees should at least give warnings out to those disruptive people if not kick them out.
This location is poorly maintained. It's always dirty. I went through over twenty kids booster seats to find one that wasn't disgusting.
Great experience, good popcorn and a really nice movie.
Great that Silvercity is a abidding by government covid rules by asking for proof of vaccination and no vendors of food or drink at 50 % capacity.But,then pack the theatre rows full with no social Distancing! ???? What you are doing doesn't make sense! You are not complying,to stop the spread.
Yesterday,I bought four tickets for movie in Aud 15 Row F1,2,3,4 When we sit there in front there is wall which is too high even barely I can see the top of screen.And kids can’t see anything except wall in dark mode.Then I went to ticket counter I told the problem that I cant see the screen,they said they know about it and they can do refund. The problem is if they know the problem why they sell tickets online and Why the management not fix the view from chairs. So my advise not to buy ticket in aud 15 Row F 1,2,3,4
I went to see Spiderman into the spiderverse with my friends, the visuals were amazing and the soundtrack and system was on point, rooms are clean as well as washrooms, be sure to use the butter machine for extra butted on your popcorn, fond memories competing in the arcade, i almost won the stack game, will be coming back for marvels end game
As always the price for concessions is ridiculous... $25.00 for two pop, a bag of popcorn and a small bag of candy is steeply over priced. Especially after you pay for movie tickets. But what do you do... The theatre is as well maintained as most others so three stars is what I give. Do a bit better on cleaning and priceing for the other two stars...
This theater is great! Friendly staff and lots of great choices , I've been served by a few great people and I remember their names! If you go there I suggest at outtakes you look for Emily, Carina, Courtney, Damien , or David . some of the most friendly people there and make sure work is done!
The ice cream was still on display... but the ice cream machine was down!!! Don't show us the goods if you can't sell them to us!!! So then the other machine that dispensed ice cream-like items was also down!!!!! The womens' washroom was like an outdoor park washroom: pretty gross and smelled like pee. My cineplex experiences are always better than what I experienced at this one.
A bunch of teenage women workers (maybe 4) who worked at the area where you show your tickets were all grouped together at the booth and talking about their lives and didn’t notice me and my friend standing there. Proceeded to giving me attitude
The theater has always been clean with my visits here and the staff have been welcoming as well. I had no complaints with their theater
popcorn was meh and drinks were terrible, not to mention the drinks were self serve. Staff were nice, theatre was still dirty from previous showing beer cans etc...
Nice experience for FF9 in silvercity Brampton cinema. although the screen is small compared to other cineplex cinema.
This theatre generally has a much better selection than the other one in brampton. Personally I prefer the seats at orion gate, but the food and snacks here are amazing.
Amazing experience and clean
Way better than what Orion's gate once was, although the ticket prices can be a little steep as well as consessions, but that is to be expected with theatres. Overall very well mainted and clean.
It was great experience with the big screen cinema
Been using this theatre ever since it opened and they have constantly worked to improve. It can get very busy and the have added the dbox and Avx experience. Buy your tickets in advance to save time.
Great movie theater. Always giving the best experience for avid move watchers.
Nice theatre. Friendly staff and very easy to work with when needing changes to an already purchased ticket. The seats are also very comfortable and clean. They had a small issue with a movie stopping 10 minutes into the but managed to resolve the issue quickly.
Movie theatre has gone downhill since 2015 and especially that this is the only one in Brampton now , overpriced compared to others I’ll take the trip to Orangeville instead atleast it will be empty
Movie experience would be a lot better if the movie started close to on time. The last movie I went to started over a half hour late after they showed product advertisements forever.
Had a frustrating experience with a manager at this location and escalated the issue to the customer service center. We missed our movie on our 1 day off for the week. We also had our son with us which made the whole ordeal more frustrating. The issue was a broken ticket machine. The way the situation was handled by the manager was very unprofessional and we now take our business elsewhere where we are appreciated as customers.
Large movie theater with plenty of screens also they have their own restaurant with fast food which of course is very expensive which is what you expect in a movie theater but just before the Home Depot South of Silver City there is a dollar store where you can get plenty of candy and snacks for the theater cheap just plan aheadb
We always go there when movies are on our list to do. Never had an issue. Usually parking is okay if you are luck or willing to walk a bit. Service has always been good
This venue does not accommodate people with disabilities and mask exemptions.
I love this location to watch any new movie but sometimes there is cleaning issues.
Picture quality was good but theater was nothing special for the price you pay. Uncomfortable seating, thought the arcade would be alittle more impressing
Officially nice reopening with social distancing but people doesn't obey inside theatre. They occupy seat as per their convenience instead of their own without taking consideration of other people. Some even doesn't wear mask.
The facility is fine, however the majority of the people who goes to this place have no manners or etiquette. Passing gas and no considerations for other people.
Busy busy place but quick friendly service. Ticket line moved very fast. Despite arriving early and a long line up, still on time to see movie start!
Today watched the Bollywood Movie - WAR. The sound has been set to extremely loud that my family had to put rolled napkins in our ears. This happen to us at the last Hindi movie watched as well at this same theatre. They need to test the sounds beforehand.
Good theatre. Good location. Staff are good and it's pretty clean. This is the theatre we go to most the time.
Nice and clean. Friendly service. There was a really nice gentleman in a wheelchair making sure that people were getting through the automated service quickly and efficiently. He was a pleasure!
The place has plenty of parking, theatre food options and some arcade things inside. Two wings with different theater numbers staff are OK. Cleanliness is fine in theaters but could be better in washrooms. Overall an acceptable experience and place for the quick movie
I wasn’t happy with my experience today. Went to the 6:20 showing of Lion King on August 10th. Loads of ppl had cell phones out and no policing of it, and as well there honestly should be more respect for people who bring their children to these movies. If their children don’t have the attention span to sit down, be quiet, and watch the movie.... they should wait til the DVD release and watch it then. Don’t waste other ppl’s experience in a movie setting!!! The security also needs to grow some balls as well! Other than that it was an okay experience.
It's a great theatre and usually lively as you get to see a lot of people around you, evenings especially. The quality of the sound and movies is great as well, and you leave with a positive and relaxed mind.
I wanted to go see Once Upon a Time in Hollywood but this Brampton location isn’t playing it instead they’ve chosen too play movies like Ardaas Karaan, Batla House, Sikander 2 and Sigham too name a few which those movies are for a specific demographic you can like them all you want but don’t substitute a movie that’s for the general audience for movies that only a couple people are going too see
Well, I guess it was ok . I mean this must be the modern theater experiance . 25 minutes of commercials, 15 minutes of previews. A generation addicted to there cell phone and talking while the movie is playing . Saw the last Skywalker, pretty good . I was 10 when the original came out, unforgettable. Ok back to Silver city , good atmosphere, food was good. I'm getting old and crusty , wont be going to the theater again
Outdated sound system,uncomfortable seating & poor ambience. Dont feel like watching movie here at all but Bramptonians are left with no other option.
It's a decent theater but could use more security. While waiting in line to buy a ticket an altercation between some teens occurred where one pulled out a knife on the other.
Dirty very dirty inside and out. Popcorn where right on. They only had diet fountain drinks, NO REGULAR COKE every flavor diet. Very bad sound track. Never going back to SilverCity Brampton Cineplex.
It was a good experience in our first visit after Pendamic!
Always a great experience to view and listen to the movies but wish they would lower the prices on concessions. Way too overpriced considering we are already pay top dollar on the movie.