Here you will see all the feddbacks of people like you who buy the services and products of SilverCity Burlington Cinemas (Movie Theater) near to the area of Borden (Canada).
As of day this business gets a rating of 4.1 over 5 and the rating has been based on 127 reviews.
As you can read, its rating is quite positive, and it is founded on a very high number of feddbacks, so we can think that the rating is quite credible. If people have bothered to leave their opinion when they've done well, is that it works.
As you know, we do not usually bother to give feddbacks when these are good and we usually do it only if we've had a problem or issue...
This Movie Theater is classified in the category of Movie theater.
Nice
Pretty good movie theatre I went to before. Fair prices for movies and snacks. Plenty of different movie choices.
This theatre is in a major need of a renovation. Nothing like watching a movie and every chair in the theatre squeaks as people lean back and forth.
Superb
Service is great, seats a bit uncomfortable!
The theatre is so big can accommodate 250+ people and staffs are so friendly.
Great experience
Good but not too much good schedule for movies
Decent place
Small but was very dirty .
Great place. Theatre is always clean with friendly staff.
Rooms a bit dirty.
good, but as usual very expensive concession stand prices.
Seats are too close together....I was very uncomfortable with my knees aching after an hour
Used to go here until they opened up the Stoney creek mountain theatre. Decent theatre though.
your last thoughts at the end of time?
Close to home and offers all the "It" movies.
I got drunk and watched Jon wich what is there not to love
sucks that they typically only have movies in the afternoon but nice place overall
Good staff!!
Easy parking. Good food.
Cinemas are very good. Some films need to be enjoyed on the big screen. Only didgust; the cost at the snack bar. Typically saying 'we have you here and we are going to gouge you for everything we can!.'
First day open after a year and management didn't have a clue about how to manage things. Only 3 concession stands open and a single lineup of 100+ people long waiting for snacks. Apparently movies start exactly on-time now as opposed to ~15 minutes of previews first. No one cared to mention that change so we missed the first 10 minutes of the movie while waiting for snacks.
The theater is getting a little long in the tooth but I always seem to enjoy it.
Good theater, overall a nice experience. Just average though. Nothing exceptional about this location
Great movie, great service, great popcorn
second best to ancaster.
Need to hire more people to help with the popcorn.
What can one say about a movie theatre? This one is like all of the others, didn't really notice anything different about the upkeep in comparison to other locations.
Easy access from major routes. Smaller compared to the newest venues, but it feels more appropriate for families with kids. Parking could be an issue if you are arriving just before the show and want to find something very close to the theatre, but there are many places available in the area.
Clean and lots of parking. Can be busy so get there early.
The theatre is always so cold I don't know why they don't turn up the heat every time I go there I always have to wear my coat. It makes it distracting and hard to enjoy the movie!
This is the first theatre we come to if we are not at VIP in Oakville.
Should have hand rails on all stairs for those who need them.
Great theater experience in the core of Burlington ( QEW/ Brant ), kids arcade and the usual snacks.
Very good
Typical theatre... location and movie times dictate where you're gonna watch a movie
Popcorn is garbage now. They used to serve fresh popcorn. Now it's all in pre-shoveled into bags and they sit there all day going stale. The prices are outrageous. And now they charge us for a squirt of butter. Never coming back. Biggest ripoff.
they have a ban on outside food, which is rather lame, and sobeys being next door and so cheap...
No time play .....its 2017
The best movie theater ever . Highly recommend it.
Tony dies in endgame
Nice and clean
Great place for family entertainment
Fast service. Think you need more automated machines.
Nice
Place looks like a dump from the outside. Movie experience inside was decent.
Love this place, facilities are clean and the staff are always excited/happy
Lots is movies, outtake restaurant service is low key...
What happened to this place? They’ve cut staff way back lately. Big push to use the machines for purchasing of tickets. Not nearly enough people on the snack bar, be prepared to wait. Get there early enough so you don’t miss the beginning of your movie. Prices are crazy at snack bar but that’s to be expected. Seats are comfy, theatres are big and spacious.
You can drink beer in the theatres in canada? What? USA doesn't have this luxury! I was impressed with the staff, the manager that I did speak with just by chance, the cleanliness and overall atmosphere... and captain marvel is just a absolutely terrible actress but that's not the theatres fault!
Seats are a bit small in some of the cinemas. Service is good and place is kept very clean though.
Easy access, tons of parking, clean theatres.
Awesome place for kids.
Good cineplex, clean, friendly staff. They sometimes have a limited movie selection compared to other theatres.
Met all my needs, no problems.
Girlfriend and I both bought tickets for a movie and they did not accept any refunds or exchanges. Didn't even take my call when I tried.
Screens need maintenance. Could see vertical lines throughout entire film (1917).
Great, clean and well run theatre
My first experience at this theater was really good! I received quick and efficient service (although it sucked I didn't realize that you couldn't buy your tickets at concession so I had to go back to the box office, my mistake). And the theater was clean after a show. My only complaint was that when the movie ended, the lights came on too early.
Great service
The facility was clean, the ample staff was friendly, the popcorn was well buttered and hot, the drink was cold and carbonated....and oh yah...the movie was great.What more can you ask?
Clean and large with many options and plenty of date night possibilities within walking distance of this theatre! Only got 4 stars because the seats at this particular theatre are on the smaller side
Nice place, way too long lines at the food stand, spent 35 minutes waiting in line. Every thing else was good.
Updated: came during 4th wave restrictions. Limited to 100/cinema however there's no social distancing imposed. Most people bunch up middle rows, upper levels. Need modification to online seat selection to accommodate this. Masks are supposed to be kept on all times but some pull them down once lights are turned off. Staff do come in prior to movie start to check and advise patrons to keep them on. Like coming here: conveniently close. Just wish on busy nights that there's more staff helping folks how to use automated ticket purchasing machines. It appears there's a learning curve for for some.
Awesome. Good movies, concession not too expensive, seats lean back far boiii!
Quick and polite service.
Good theatre but then really need to oil there seats - they squeak every time you move and it really distracts you from the movie.
Fast service, clean washrooms - overall good place to see a movie
Nice helpful staff. Theater was clean and pictures quality was pristine.
Love the seating!
Good movies, great location. But the interior needs a refresh
Sexy
This theatre has pretty much been part of my life for a number of years. From when it first opened many many years ago, until now, a place where I take my 6-year-old for a family outing. The prices are high, the lines are long, but the comfortable seats and friendly atmosphere are what really count in making memories. Only on one occasion did I have to sit right up front and I was pleasantly surprised that I wasn’t bending my neck all the way back and was able to enjoy the film. SilverCity Burlington has now implemented self-serve, however I still prefer to pay at the cashier. Washrooms are generally clean and looked after. Birthday parties have also always been a huge success. If you’re looking for a night out with your partner or with the family, SilverCity Burlington certainly won’t disappoint. My one recommendation would be to get there in decent time so you’re able to grab a decent parking spot as some can be quite a distance from the entrance.
A solid theater! Would recommend!
long time movie lover this location has served me well for many years
Cheap and good. Going to movies less and less because of the crazy amount of previews
Bit pricy (expected with a movie theater) but otherwise great!
Took my friend out to a movie after a disappointing dinner elsewhere and thought I would grab some theater food while watching the movie, food was about on par for pricing of the fancy restaurant.. ah well. Theater staff were nice and the theater was clean though so bonus points for that!
Allowing maskless non ticket holders to illegally enter auditorium after the movie started and sit in seats that supposed to be empty. This is a violation of COVID protocols. Please enforce seating maps and comply COVID protocols.
Standard movie theater
Quiet and old but does the job
This is a very convenient location very close to Queen Elizabeth Way highway in the mid point between Toronto and Niagara falls with ample parking space and a lot of restaurants of different choices
Very quick to get tickets, seats need an update. Bathrooms are clean and well kept. The food stations are clean as well.
Standard movie theater
Great theaters clean and comfortable just missing VIP, IMAX and Dbox
Pretty standard as far as movie going goes, would be nice to have a better setup at the concession stands, it's hard to figure out which is open half the time :)
Ok
Great place.
Great theater, clean bathrooms and very nice chairs.
This theater is the best. The other cinema in Burlington seems to pull in more customers so I find this one is less busy which I prefer when going to the movies. Not a fan of big crowds. Also they seem to have the movies that not many other theaters in the area play.
Staff is organized and helpful
love coming cineplex very early and great service people ! But got work people with there phone Turing movie playing please ! Great food as well and drinks
Theater 12's projector needs repair badly. Sometimes blurry video and a blooming effect in bright background scenes with a greenish outline around darker images in the front of the scene. Calibration needed and probably a new bulb. I had the same problems on my old CRT widescreen television.
Small theater and auditoriums , decent seating. Clean restrooms, friendly staff. Plenty of self serve kiosks. Personally, I try and avoid this location at all costs.
It is ok
Nice cinema theatre. Very busy on Tuesdays
Good movie place.
My favourite cinema. I'm from the UK and I have come here every summer when visiting family and it always stays as a place full of memories and happiness.
I visited this Cineplex location to watch Hacksaw Ridge. Upon entering the theater and sitting down, the previews and pre-movie showcases were not turned on. Part of the movie going experience for me is watching the highlights beforehand as well as numerous previews. When the movie started the volume was incredibly quiet - I am not sure if the theaters are calibrated or not automatically - perhaps it was because the action scenes during the movie are very loud. I go to the movies very frequently and could tell that the dialogue and most of the scenes were very quiet and could not get immersed in the move at all. Every little sound (breathing, feet moving etc.) could be heard very clearly and completely took me out of the movie. I had to ask staff to turn the volume up - which they did but it was then noticeably way too loud and it went back down again, not sure if it returned to original levels or slightly higher. Either way, perhaps it was the combination of the movie/small theater but it completely ruined my experience as well as the fact the previews were not played beforehand. On top of everything the floors were incredibly sticky in the theater. I rarely visit this location, and I will not do so again in the future.
It's good to be back to the movie theatre, I'm just disappointed that the poutine has shrunk in half! I remember the last time I came to Cineplex an overflowing portion of fries with cheese and gravy. Now I got this (see images).
It's good to be back to the movie theatre, I'm just disappointed that the poutine has shrunk in half! I remember the last time I came to Cineplex an overflowing portion of fries with cheese and gravy. Now I got this (see images).
A good cinemas !
Came to see a film here yesterday and the ticketing pick up is stressful. The queue for self checkout and cashier are the same.
Nice place ????
This is my main place to go see movies. Great sized theatres, fairly clean for the most part and staff is helpful and pleasant. It's mildly expensive but it's a good time out. I'd recommend using a Scene card if you're a frequent movie goer, you save a couple dollars here and there.
A nice place to be with friends
Needs to be updated. Needs VIP theatre
will be back
Great shows and easy access.
Good selection of food. Well laid out. No VIP is a downside, but staff is usually better than the oakville theatre.
Comfy chairs.
Staffs are very helpful. Clean environment.
Busy theatre and fairly clean. Had scent show times. Tuesday's are still cheap days...especially the afternoon if you can make it.
always fun. Buy popcorn there
Love going to the movies
Hadn't been in years. Went in and they had all been seats and the wait times were way down thanks to self-service machines. Overall great experience.
Older theatre, but comfortable and clean
Typical cinema. Can get busy at peak times. Refreshments are the usual ridiculous price and the screens can be untidy, but viewing experience is good.
Amazing movie theater. Good choices of movies. Really pricey but it's pricey at every movie theater
Good quality films
Clean theatre with friendly staff!
A little outdated and could use a refresh
Go every week and always appreciate their service. Always cold in theaters so bring a coat.
We aren't frequent movie goers anymore, so we found it quite disappointing that now you but your tickets from a machine rather than a person.
Friendly staff, reclining seats, and clean theaters
Showed up at 10:35 for a 10:25pm movie and the doors were locked. All the staff members inside saw us waiting and refused to unlock the doors or even say anything. I will not be returning. Horrible location.
They don't have timeplay
Amazing
Smaller place which is overcrowded...Seats do recline but not in a comfortable manner...Sound system not so good
Over priced snacks and they make you pay for seasoning for pop corn now.
Nice cozy cinema . Plays the latest movies. Friendly and helpful staff
Busy parking lot, I don't like how the chairs lean back so much - I spent the entire movie lifting my head and trying to get my seat to stay forward.
Good movies
Always love coming here! Clean theatre, quick and friendly service.
Nice place, they always have new movies, it's fairly clean
Nice
It's a nice place but it's smaller than the one in Oakville, even the seats are less comfortable. But it's still a Cineplex.
Good safety protocols and yummy popcorn. Always a treat to watch on the big screen
Seats are mad uncomfortable, other than that it's a great theater
Good friendly staff, theatre itself is a good size and is kept well.
Seats are not as comfortable as some theatres... concessions are expensive but that’s the same throughout all theatres. It’s easy to spend more on food than on the movie tickets. Nice theatre though
Quick and good movie joint plus you can now get Poutine!
Food in general pretty bad - from the drink to the ice cream and popcorn. Other than that- pretty clean
The theatre is always clean, staff always friendly.
Staff is nice gave refill , theatre too hot and whole place seemed a bit dirty compared to other silver cities
Nice clean theater so friendly and helpful. A great place to go to watch movies if you're disabled, the helpful staff is awesome.
Popcorn and drinks HORRIBLY EXPENSIVE! screen and seats were fine.
Has the VIP , arcade . Good stuff
Good and clean
The place is clean, not sure what movies to select though. Do not mind it at the same time.
Saw "Belfast". A wonderful movie but the theatre was too cold. We both had our winter coats on our laps!
It's either this order Netflix!
Good parking, expensive popcorn
Decent.
It's OK.
Love the fact that you can book what seats u want
Theater facilities are okay. Driven by extreme hunger, I ordered one of their "gourmet" hot dogs. I wasn't expecting too much but it fell short of low expectations. At that price, I couldn't even look myself in the mirror for a few days without shame. I'd have been better off eating my shoe.
Excellent seating and not overcrowded when I visited. Centrally located with street parking available all-around the mall
The did
Does want it is supposed to. Good projection and sound. Real butter available.
Hard to find. Pretty ghetto looking theater. But, overall I had a nice time.
Great theatre
Tuesday night is cheap night. All the girls and I get together away from our guys and watch movies. Scene points are great and the 10% off of concession is nice too!
good spot, getting expensive food/ticket's landmark in Jackson square is a hidden gem. It has it's reputation I get that but really on the up with reserved seating, and full incline love seats. Parking can get validate after 6:00 pm.
Seemed fine, Midway was a awesome movie.
Laid out really nicely.. Clean and well run. Friendly staff and quick electronic ticket buying machines.
Reclining seating makes for a comfortable movie experience
Awesome. Staff is very friendly and helpful.
They now serve beer!
Because it's the only theatre in Burlington.
Great show. Love the movies.
My second home. I regularly need to go to get "my Cineplex" which is code for popcorn and Butter tor nachos and cheese .
Clean and friendly staff
Good theater. But no VIP.
Honestly probably the worst movie theatre experience ever. But the staff was amazing. We informedthem of 2 groups of kids who were talking through the movie and on their phones, oneeven listening to music on his headphones loud enough we could hear it. The staff did the best they could, it was dark so finding the groups was difficult but just their presence got the kids to shut up for atleast the last 3rd of the movie. The manager was so apologetic and gave both my sister and i free admission passes so we will happily go back again.
Nice
The movie was good but this place is never clean. The popcorn on the floor inside the concession booth is gross. It looks like they have just given up on it.
Quick and easy theatre experience.
Movie theatre number 12 arrived for the late flick place was very dirty it looked like nobody clean the place not to mention some seats were very sticky of pop or something
The basic experience with some nice expensive food stands and some nice memorabilia. Overall this place is nice and a big meetup place for teens. The ticket prices are reasonable and the theater itself is clean and nice. I think if you want to see a move you should check it out. Its the best in its area!
Went here Sunday Aug 1st. Bought a Costco Pass for 2 admissions and concessions. Scanned at front to gain admission to get my scene points then proceeded to concessions to get my refreshments and scrne points the guy behind the counter argued with me you dont get points on concessions with a costco pass I said its always been points. Still continued arguing so i asked for a manager and finally scanned my card and geez guess who got points for concessions for everything on the pass???? Train your staff better cineplex you have been closed forever you would think you would want to make profits and not upset your customers.
I respect it
Love the Yoyo!
Place has ample parking in a busy plaza and is close the the highway which is a plus. On the negative side, does not offer ordering tickets through Atom and the bathrooms are disgusting. Employees always have to be reminded to actually put the butter on your popcorn which you pay extra for.
Love this cinema! Very good service, good treats and excellent movie theaters
The best
Clean, lot of selections. The cosessions where fresh and the staff were very friendly. While playing air hockey the puck got stuck and an employee gave us tokens for a new fame and a second one. Quite pleased with the service. One thing...the nacho cheese could be kept warmer, everything else was a great experince for my lady and myself.
Seats suck.... Popcorn is salty and 45.00 for 3 medium popcorns and 3 medium pops is attrocious....
Clean, a little on the small size but definitely a go to theatre
Really enjoy vip section comfortable and nice too be served at your seat ????
Pretty good, I enjoy going here. Only problem could be the parking lot
Lots of parking, nice atmosphere
Nice place but it could have been cleaned better there were piles of popcorn behind seats in some places.
Lack of handrails make it very dangerous for anyone, particularly seniors, with mobility issues to descend stairs after sitting for lengthy movie. ALSO: retirees usually prefer matinees so we would appreciate abd attend more weekday afternoon showings of our film "genres. " Just remember to bring your walking stick.
Not too bad, I like the Hamilton Mountain one better
I go to a theatre about once a year. This was fine.
It's far from where I live, but, you know what?, it's an awesome movie theatre. Not once have I ever went there on a date of a opening night or a first premier and there was no spots available. IT'S AWESOME!!????
Good movies, good times.
Still has its charm ... never crowded and always a good time ????
Had a good birthday with my boyfriend watching Civil war. Good personal, quick lines and not too crowded a movie so we got good seats. :)
The best and less crowded in GTA. Clean and has very good thatres.
Good time
Great place for movies however $8.45 for a small bag of popcorn with butter is nuts.
Went to see avengers end game. As usual this theatre was clean, the staff was helpful and the show was clear with great sound quality
Clean and staff is particularly cordial. Went there for an Andre Rieu Concert. Forgot my Ti let's but had my receipt. The young man was very helpful and in we went.
Had a terrible experience here on April 28, 2019. Manager lied right to my face - not once but twice. Will go to Oakville VIP from now on.
Nice, clean and large. Great sound and picture. Reclining seats make it a 5 Star. Food is expensive though, as expected.
Like the theater's here.
Alright
Staff are very helpful. No VIP option at this location, but the regular theatres are clean and comfortable.
Expensive and lacklustre. We went here for a kids birthday party and now i remember when it's better to watch movies at home. The door ticket staff was vague as to where the kids party was, so we didn't find them. The movie had a ton of advertising that wasn't even relevant. Credit cards and car advertising for a kid movie? It was even hugely difficult to just get a simple to go bag for our frozen yogurt. Not that enjoyable but it served as a welcome reminder why going to the movies is an expensive and not all together pleasant experience.
This theater is clean and most of the time packed on premier night's however if you go a week or two later there is almost no one in some of the movies letting you enjoy a movie by yourself. I often sneak whole bags of doritos in here, save yourself some money and go to Sobeys around the corner for snacks.
Very nice staff - and patient too. Got my husband the wrong fountain drink and they exchanged it out no problem. I really appreciate little details like that. Bonus: well-made popcorn - it's salty, not tasteless.
Good for movies, bad for parking... the neighborhood and city have long outgrown this location.
new theaters are great!
You can find not only movies but also amazing events in this cinema. Staged concert of Broadway musicals, Metropoliton's live operas, Andre Rieu's concerts and so on. I highly recommend to visit the web page for events to meet wonderful performances of great artists.
Smaller than the Oakville theatre, no VIP
I don't live in the area anymore, so I haven't visited this theatre in at least a year. I mean it's a Cineplex, so you know what you're getting. Again like a previous posting, I will be specifically calling the manager, because I have two names to shout out, Ainslee the Ast Mgr, and Allison R. They helped me over a mistake I made. So I really do appreciate them.
Consessions are inflated in price like any other theater and many of the automated ticket kiosks are are often down, which is inconvenient. But, it's just what you would expect and always has the big movies.
This theater is large but definitely shows it's age. Seats swing back and forth and creak making it less than enjoyable compared to newer theaters.
Good safety protocols and yummy popcorn. Always a treat to watch on the big screen
My second home! Well worth collecting Scene it points! They add up to free movies quickly! New Snacks are becoming more healthy. Good hot food choices too. And and ice-cream bar with lots of toppings!
Movies ....
A decent place to go watch a movie, the general area is not as frequently littered with popcorn and liquids like every other movie theatre, customer service is also satisfactory as well. They also air a decent amount of movies, and the seats are relatively comfortable. I would recommend if you are going to go watch a movie with family or friends, and are in the vicinity of this movie theatre.
Staff is nice gave refill , theatre too hot and whole place seemed a bit dirty compared to other silver cities
Seats a little on the small side, poor vidéo game selection for the cost. Theaters clean and great quality.
It does the job, but really lacks diverse food options and is in serious need of updating. The staff was good though - all were friendly and helpful.
Terminator 2: Judgment Day. Nuff said
We went to see Respect. The movie was great !
Standard cineplex atmosphere. This theatre is a bit dated. The entrance is rusty and could use a coat of paint. It could use some bigger screens as well to keep up with the newer theatres
My local cinema which is always clean and plays current movies.
Clean and friendly location.
Came here to watch Quiet Place, line was long and the Express booth was beside the registers which you couldn't get to even if they were available since you had to be next in line. Other than, nothing too special from other Cineplexs
Clean and staff is particularly cordial. Went there for an Andre Rieu Concert. Forgot my Ti let's but had my receipt. The young man was very helpful and in we went.
We were the only ones in the theatre which was so much fun, felt safe and they always have good options
Chairs are pretty uncomfortable
Washrooms shouldn't be dark.. They need upgrading their interior
good movie theater
The arcade area is a bit miserable, but I don't have any qualms about the theater itself. It is kept very clean and there are a variety of movies and showtimes to choose from. The popcorn isn't anything special, but it has enough flavor as a movie snack. Be sure to add plenty of butter. My one real complaint would be that the movie volume is significantly louder than other theaters, but perhaps that would be a bonus to some people.
Very well maintained place with courtious staff Movies played here are always very diverse in terms of people's choice, that's good for different age group to enjoy, specially younger audience. Ample parking space, rates are slightly lower than neighborhood city. Located within choice of good restaurants.
It's a standard Silvercity. Good movie. Good popcorn. Just wish they would update their bathrooms at this location.
Good theater, self serve ticket machines and people selling tickets, no moving seats but they do recline, parking is a little bit of a pain, overall pretty good
Needs a pizza pizza!
The theater is decent, the staff works hard to keep up with and enforce all of the changing covid regulations. Had a problem with our movie though, the picture was unusually dark. I brought this up during the screening but nothing changed so I brought it up again on our way out.
This cineplex does not have IMAX or vip. Pretty decent and very clean. Not that big
No IMAX theater. Enough said
I love taking my family to the movies but refuse to use any self check machines. I recently went to this location and not one single employee was there to let me purchase my tickets. *Note to owners: Give your customers an option, employee VS machine and you won't lose any business.
The chairs are very uncomfortable if your trying to cuddle your gf :(
Clean
Movies
Perfect but need to have more staff on hand.
Was served moldy buns with hamburgers once but the manager handled it properly paying for our meals, replacing our food with non-moldy pizza and giving us movie passes. Never had another bad experience there. Theatres are clean.
A nice place for entertainment
I do not like coming into your theatre and being lectured at by a 16-17 year old on how using faceless machines to buy tickets is the way things are going to be done now. I enjoy interacting with people NOT machines and would like to buy my tickets from a real person. Having a kid rudely tell me that I have to use a machine because your theatre is becoming automated just ticks me off and the same went for the other 3 people behind me who wanted to use a person. The same as last week when 3 or 4 people in line wanted to use a real person and were told they had to learn to use the machines. I realize there is not much I can do about your new policies, but I just wanted to let you know they suck. Pissed off customer, Mary-Jeanne Donkin
Went to see Bad Boys. Was hilarious! Silver City Burlington is always very clean and the staff are professional.
Love it so fun
Good experience.
Been 3 times and I enjoy going as it's right at the hwy 403 & Brant Street in Burlington, so it's easy to get to. Multiple theatres and I've arrived at the last minute, still get into the movie on time using self-serve ticket kiosks, and confection stand serves quickly! And, we got seats we wanted.
Nice clean movie ???? theatre. 1 human sales person and many self serve machines. The machines are taking away the jobs sad ???? Beautiful seats in the theatre. I enjoyed it. Not too much seating around the food area. All in all a good experience. I would return ????...
The large pop that cost an arm and a leg is too small and no refills. Seriously, what are they saving on that. I go to the landmark cinema. Its cheaper drink is bigger with refills. Seats are huge and fully recline. Cineplex is 1/2 km from my house and i drive to hamilton because its far better.
nice
The screen and audio in the theatre was really good... aside from poor design of the reclining seats, and tight spacing. For someone 6' or taller, it leaves very little to no clearance room between your knees and the reclining seat in front of you... as they're constantly bashed by the back of it throughout the movie... makes for nothing short of an unpleasant and annoying experience.
Nice seats, they recline! Buying tickets however on a Mac -is a NIGHTMARE wants you to enable cookies first. Blocks you. Apple specfically distrusts cookies as it should. No disable temporarily on website to proceed.
They did my sons bday party and the staff were excellent! Loved it! I would recommend having less people than we did, but overall fun. I would max out at like 5 toddlers next time haha
Great place to watch a movie. Strict covid rules. Very clean theaters... The only fault I saw, was that the people cleaning the seats(disinfecting). They had a chart as to where one was supposedly sat and that seat was cleaned. We'll, in cases like Saturday night where only 8 people showed up... some decided to move around and chose a better seat... so now those seats stayed with germs for the next person.
Good theater
Always clean and good stuff and great selection of electronic ways to interact
Good movies always playing
Clean theatre and nice staff
Friendly staff, fast service at concessions, decent choice of hot and cold food, and awesome kids play area.
Nothing special, but it was much less busy than most theaters which was a nice change
Good safety controls in place. Fast check in and concession ordering. Really nice to see movies on the big screen again.
Need more staff at the snack bar.
Their online system is awful.
I went here to watch a movie and they played it.
Good experience and staff was very friendly
Why does it cost $80 for me and my girlfriend to see amovie with popcorn and a drink. Popcorn is $2 and pop is $1. The mark up is the reason I go to the drive in
Same as the rest, but cleaner
Theatre isn't very clean especially considering the lack of people but it does what it's supposed to
Clean theater. Friendly staff. Too many ads and previews before movie.
This cinema is pretty out of date but a movie is a movie I guess
Awesome experience
Burlington's best cinema.
Don't bother trying to buy tickets online ALWAYS get the message You may experience intermittent delays. We apologize for this inconvenience. And then a bunch of html. Really Cineplex? Get it together it's 2020. BONUS the site says you can also sign in wtih Google. But guess what, you can't.
Get imax and reserved seating!! Came on a Thursday night and they had one guy work the burger station and honestly it was like he never worked in customer service ever. These kids ahead of me got food and this guy didn't even start cooking my food until he gave the other kids there food. It took me the whole time my friend got popcorn and atleast another 10 minutes to get my burger BC this kid was incompetent! Train your staff better!
Great staff
great place to see a movie
Last time I was here was Summer 2015. Horrible. Will never return. So dirty, dingy, worst plastic vinyl seats that force you to slide back and recline even if you don't want to. I used to go here all the time as a kid, but this theatre has gone down hill fast! I wouldn't go back for all the free scene points movies in the world. Pass.
Mama mia 2 was awesome
Good experience!
Go to place for movies
Movie is relax and clean have a small play area for kids to play b4 movie starts overall decent place
Staff is awesome!!!
Great movies
Quaint little theatre. The staff was amazing. We went here to watch Vice about a month and a half after it's been released. We were had some food and drinks with us, so instead of throwing it out, we decided to hang out at the arcade for a bit to finish before going inside. I had asked the ticketing associate whether it was full, do we have time, etc. and he said we'd be fine. 15 minutes later, while we were dunking some mad arcade hoops, he came to remind us, it might get a bit full, and to go in soon-ish. What a champion. Literally took the effort to not only remember, but to remind us. 10/10 give this guy a raise.
This is the first theatre we come to if we are not at VIP in Oakville.
First the cost of the ticket, then if you want popcorn and a drink is beyond a normal price to charge, no wonder people watch movies at home. The NOISE in the theatre is disgusting, several children watching a movie and the level of the movie on children's ears is terrible. SHAME ON YOU. The manager tells me, that the production teams asks that the level of sound be loud, and we could bring earphones if we choose. To get into the place was a .15 minute wait as the doors were locked.
Customer service has severely dropped off here. Concession service was incredibly slow, portions have been reduced and prices have gone up. Definitely worth visiting your smaller independent movie theaters if you can.
Great service, clean seats and nice staff. Honestly i cant think of a single criticism for them
Love the family favorites on Saturdays
Good sized theatre, always well cleaned between showings
The theatre is always so cold I don't know why they don't turn up the heat every time I go there I always have to wear my coat. It makes it distracting and hard to enjoy the movie!
Nice place to watch a film. The only downside are those customers who talk, surf the internet, or make a huge racket eating, while the movie is on, But those people are everywhere. Unfortunately.
Great place to watch movies great staff always will to help
This theater is the best. The other cinema in Burlington seems to pull in more customers so I find this one is less busy which I prefer when going to the movies. Not a fan of big crowds. Also they seem to have the movies that not many other theaters in the area play.
Great customer service and very clean
Great timings clean halls
I've been going here my whole life. It's an accessible, equal-opportunity workplace with great service. I find this theatre always has more selection than the Burloak location. It's also a great date location since you can get coffee or drinks in the plaza at various resturants if the night's going well.
Movie put me to sleep
Over priced food of low quality. But good theatres
Popcorn was not very good.
Staff is always amazing! love the atmosphere.
Staff are always very friendly and quick to serve you!
Pop was flat, Popcorn was stale.
Staff super cool !
Needs a little updating
The self serve machine should only be there for people that want to use them! Where is customer service????
Worst sound of any theatre I have ever been to. Appeared to be no surround sound all sound coming from the front
0 stars if I could. Front of house asked my 1 year old baby to wear a mask. When I insisted a 1 year old is not required by law to wear a mask because it is dangerous for their respiratory system, the employee yelled "I don't care if he is 4 years old" and proceeded to scream at me in front of my 3 toddlers who were petrified and shaking. This entire experience has left my 6 year old traumatized. What an absolutely disgusting and horrific experience. I want to speak to management about this.
manager very aggressive about people using the machines to pay for tickets. No assistance given to those who are unsure how to use them. Theatre very cold. Not a good experience at all. If you want people to come to the theatre make it an enjoyable experience. The you people who work there are all lovely. They used to seem happy to be there. Need better management.
Good
Always great to come on Mondays and Wednesdays to watch a movie. Not too crowded.
good for everyone
Like movie
Needs a upgrade but still alright.
Nice theatre, little dated. Always easy to get seats outside Friday and Saturday nights.
If I could give this place a -1 out of 5 stars I would. Making us eat popcorn outside is probably the dumbest thing I’ve heard. Also the staff is extremely ignorant.
When I went to this theater it was very clean inside, the people who work there were very nice and helpful. Lots of parking spaces available, it's on a bus route if you don't drive. They have abt 12 movie rooms. The seats are comfortable with drink holders. They have lots of different food options to choose from and the are some restaurants/coffee places near by. If you haven't been you should. Prices are ok, but if you go Tuesday night it's cheaper than other days. They do get busy with big line ups sometimes especially if the movie came out that night. So give yourself extra time or use the machines they have available to get tickets.
Outdated
Movie timings are always convenient here!
Great movie theater good food
Great movie theater good food
Not as good as the Winston Churchill location but it’s alright
I saw a movie a movie the more once. It'd didn't smell as good as I wanree
Excellent, clean ,friendly staff
Dirty. Garbages overflowing. No toilet paper in the washroom stall.
Lots of theatres. Clean. Friendly staff. But always crowded. Hard to find parking.
Fairly comfortable seats, big screen experience!
First time in a while to the movies like this theatre
Parking is fine. Line ups move ok. But cinemas are warm and moist. Mostly moist.
Great location!
Show was great, seats comfortable. Theatre manager was quite rude when I asked a question about the current Scene promotion.
Staff are not very helpful or knowledgeable whe no asked questions.
I is one of the better places for parking with good excessable areas. I just find it can be busy at certain movies.
Always lots of showtimes for all the current movie releases. Great food and comfortable seating. Always a good time!
.when I went there were quite a bit of people there but the lines went very fast. The seats all recline and are very comfortable. All thr cinemas are clearly marked so it is easy to find movie theater. Staff is friendly. Only thing is it's getting really expensive popcorn is one of the cheapest things to make. Should not charge an arm and a leg for it.
Great for a cheap date night, especially when you missed the movie in the bigger theater
Very clean facility, movie was great.
Enjoyable but you can not be sure of the volume levels. When we watched the film Aquaman, the sound was so loud that my ears were ringing when we left.
Seats are terrible. They have no choice but to recline when you sit in them, and at 5'10" there is no supprt for your head whatsoever so you are forced to slouch far down in the seat the whole movie which is almost equally as uncomfortable. There is also nothing to grab onto going up or down the steps since the seats themselves move. The theatre is clean however and there are plenty of fast ticket machines to order your tickets from.
Where is the wine and beer?
Because people dont actually work behind the counter to sell tickets the lineup is very long as customers try to figure out the computers. There was even a lineup for "print your own". Only one person takes tickets and has customers crowded around them to give their tickets. On a good note, there seem to be a good amount of staff to clean the theatre after a movie showing. Concession lines are always slow, they always have been
Nice theater but definitely needs some renovations
Great movie and great company....
Good theatre, a bit older than some and it's wedged into a shopping centre but friendly staff and the theatres themselves are fine. Getting in and out can be pokey so plan on a little extra time on busy days/nights.
Great place to watch movies. Go on off times to get a good seat and enjoy the movie. Place is kept pretty clean.
Number of visits: 1 Pros: - Very helpful staff - Delicious popcorn -- I couldn't stop eating it! :) - Facilities are very clean and not crowded Cons: - The ticket booth wasn't manned. Tip: - Costco sells packages (2 adult tickets, 2 fountain drinks and 1 regular popcorn) for $29.99. - On certain Saturdays, tickets are $3 for 11:30 am sessions.
First time in 10 years...Doubletap was worth it to see in the theater.
Great alternative to burl/oak, find they play movies we are looking for that are not in 3D.
Good theatre but expensive
Excellent service and movie selection. Worth picking this one over the cinema at Brant
Comfortable seats
Nice place.
The picture quality is pretty bad honestly. 1/5 for that reason alone. Plus one star since the staff was nice. Please upgrade your projectors or change the bulbs more frequently the picture quality last time I was here was complete trash.
Nicely run place.
Unfortunately, I'm unwilling to spend prolonged periods of time at any indoor public places with poor quality HVAC systems and this will delay me returning to the movies until a vaccine is available but this is just my opinion. Silvercity Burlington is showing its age with the old style lobby and the concession stand located directly in the centre of the lobby, which on occasion ,makes it very crowded when attending a newly released film. Have also been to this location for private gatherings as part of a Patient Appreciation Day. Staff is excellent, a Cineplex hallmark, at all times. Lots of convenient parking available despite it being a busier location at Brant Street and North Service Road. Easy access to highways.
Really wish the MTO did not test tractor trailer parking in the parking lot, though.
Nice clean and not supper busy.
Is ok, a good selection of films, relatively clean. Go regularly because it is close.
Too hot in the theatre ,chairs not very comfortable and the screen was relatively small when compared to most other theatres
Great place to go, not busy, got good seats, no lines
Was good.just watched lion king with kids and they enjoyed it very much
Good overall experience
Nice theater. Seats are decently comfortable. Got exactly the seat I wanted. Prices at concession are typically over expensive, but I ate before going. Saw Crazy Rich Asians, great movie.
Great sound and quality drinks far to expensive
Nice community theater, serves beer now nice treat.
Clean and tidy with good service
Terrible experience on my first trip back to the movies. First, be prepared to bring a blanket as there is no heating system. Bad customer service by the manager. She gave me a false name at first but the staff gave me the correct name. She used the name of a previous manager. I will be writing to guest services about her lack of management, customer service and integrity.
Enjoyable afternoon seeing latest James Bond movie. Safely steps in place
Had an amazing time at this theatre, loved the self serve kiosks at the box office really sped my time up instead of waiting inline with all the reluctant imbeciles who insist they "must talk to a person", and there was a girl there ready and willing to help when I had a question about the kiosk! Amazing service at the concession stand and the theatre was clean and at a nice temperature. A small theatre but a very good experience.
I have been to this theater 3 time in the last year, and each time it has been absolutely filthy. The bathroom (ladies) are disgusting. The last time the toilets were clogged and over flowing. Even for an early show the theaters are dirty. If you can find another place to go DO IT!!!
Good theater. Lots of screens and showtimes ????????
Great movie theatre
Missed the beginning of the movie because the line up for popcorn was way too long. There was only 3 cashes open on one side at 6:45 on a Friday night...
Good place to watch movies. A basic cineplex - no IMAX or specialty seating setups. Nothing wrong with that, no chance to get temped to pay more for a movie than you have to. The only upsell is the dreaded blatant money grab, "reserve seating" option - which opinion on which I will keep to my self.
Good
I now know why I don't go to movies. I bought two bags of popcorn, 4 small pops and a pack of starburst candies for $45.00. WHY does anyone pay that much?????? I also paid for 4 of us to go to the movies. Next time fancy dinner for 4.
Lots of good entertainment, close to home
Cinema 4; 5.15 show. Theatre was like a pig-sty! Doesn't anyone clean it up between shows? Sat. 29th Jan. In fact, everywhere looks pretty shabby. Time for a refurbishment!
Nice place to watch a movie.
Seats are very low to floor, other than that all is ok
I just want to come for an easy, relaxing evening and it starts out with spending 5 minutes learning your computer system. No option for a human. Then I sit in a freezing theatre. Good times.
Pretty sure my wife and I got food poisoning from the butter they use on the popcorn. Careful when eating here.
Werewolves were literally everywhere. I mean not real werewolves but hypothetical ones. So maybe not even hypothetical ones you know what I'm talking about.
Always lines to pay 5x more for food and drink, there biggest turnover is food and drink and they have 2 cashes open out of 12??? 4th time in a row where I've missed 10 mins of advertising waiting n a line. At oakville there is no wait. Management here is terrible. No logistics or sense of priorities.
Seats are so narrow
They have a new system that allows you to buy your tickets like a self serve at a grocery store.. was a little confusing at first if you are trying to use your points but I made it work
Great show
Not so friendly staff or management, would not give me a discount for special needs individuals (as other movie theaters have) Other than that it was same as other movie theaters.
Saw The Meg, had fries and pop while I watched. Loved it.
Manager seems a bit tough on his staff, but the place is kept in order. Clean and great service.
great service pretty nice screens for an older cinema
I love movies. LOVE THEM! I like Silvercity Burlington because it is conveniently located very close to my house. Staff is great, always willing to help. My complain is more general to Cineplex: Ads before movies are EXTREMELY loud! A lot louder than movies, there is no need for that. And there are also way too many ads before actual trailers, I know movie theaters need sponsors, but we are already paying for the ticket and concession, I don't need to see 3 different car/trucks ads before enjoying a movie.
Last few times I've gone Ive payed for layered popcorn and both times they put just a little bit of butter on top. Feel kind of ripped off paying the up charge and not receiving what I paid for.
Just a basic movie theatre. Can get crowded on Tuesdays. A bit hard to find parking on busy days.
A very nice theater that has plenty of parking . The only thing I would change is the concessions. I think you should be able to get your starbucks from the same guy who is getting your popcorn.
Cineplex is a very neat and organized place, I would definitely recommend watching some movies here!
Nice theatre with lots of parking! Lots of leg space too.
Very enjoyable
Speakers seemed blown out. Every time the movie would get loud, the speakers would pop. Very irritating.
when open excellent service great seating but unfortunately no movies for matinees in week only evenings unless holiday times for children. very upsetting for seniors in Burlington as there are many who go and want to go but will not drive in evening so have nowhere to go during week
very nice and clean theater great prices
20 minutes of ads after the movie is supposed to start seriously?
Movie are the bomb!
Atmosphere: Tried 3 rooms all cold..maybe in purpose to buy the Cinaplex blanket they are selling. Low options of movies Intelegance: 1-No food allowed inside room! Why sell them in the first place? 2-staff ask for physical ID card although a soft/digital copy is legally accepted when showing the QR vaccine code Customer service: Attend Encanto when was first released the speakers had buzz sound all the time they kept saying they trying to fix it..they gave us free tickets...tickets are horrible not easy to redeem. You have to go physically there to redeem it Arcades: half of them are not working..they added different car racing machine few days ago..but again still have machines are broken.. They used the token system and yet they ask for toonies and loonies for the claw machine. NEED IMPROVEMENT
Good environs. Seats not as comfortable as effected.
Small ish selection vs. most other cineplex theatres. Seems a little under staffed as well.
Great place to go with friends
Movielicious lol :)
DDaughter's enjoyed the show
I misses this. Coming back before xmas 2021!
Very loud
decent value
I like going there, but when you get the tickets online there is no way to cancel or get a refund, my friend had an emergency and couldn’t come and we had an extra ticket that we couldn’t cancel so we kept asking others to come with us. It would’ve been better if there is an option to cancel.
The original Cineplex theaters in Burlington
Old theater shoukd be turned into condos
(Translated) No timeplay. (Original) No timeplay.
Very clean and they have beer
Always very helpful, courteous staff. Above par customer service, probably why they have been in business for as long as they have.
Excellent service great selection of movies and food
More selection and better show times then some of the other Ciniplex's
Great place to meet friends and enjoy a movie and to relax. Always good service
Purchasing tickets at the theatre and disappointed for the first time ever having ONLY the option of kiosks. Perhaps a little old fashioned, but I think face to face service is invaluable and should remain an option.
Clean and friendly staff
Great place for us to go but they always have so much popcorn on the floors other then that it's a convenient location and our family goes often.
So nice I like this place
Lots of theatres. Not noticeable issues with cleanliness or maintenance. Understaffed concession stand. Ticket prices are reasonable
You do an employees job by generating your own tickets and don't even get employee discount. Sticky theater floor and sticky wet arm rests.
Movie turned off twice. First time they resumed it, the 2nd time we left...
Its a big theatre with multiple screens. They have good food options as well.
Pretty nice theater, usually pretty clean seats and floors. Best part is that it is right next to Costco, so you can grab a combo deal there for cheaper before heading to the theater. Unfortunately no Time Play :(
good all around value
Meh kids kept talking through out the movie the theatre seating is not updated like the rest of Cineplexs theaters.
If you are okay with below average service. Below average video quality and poor sound quality. This is your place. But if I'm paying a hundred dollars to take the kids out. I expect more.
Great place to see a movie
I was very pleased with the social distancing protocols. Seat reservations were set up to maintain distances and everyone was following rules. I will go back soon.
Good movie house many theaters in on complex with many show times and diverse current movies. Large concessions with many food options. Large mens and ladies washrooms so you don't have to wait!!!
I love the movies, it's close to home and I feel that the popcorn is best at this location!
Great theatre & service was great.
Theatre could use with a little updating but overall good experience.
My best friend left her wallet there Saturday night on her seat, the next day she called and they said they had it!! There was 500$ in there and I was so sure that it would have been gone. But NOPE. All 500$ was still there when she picked it up.. like that's pretty awesome
It's an old theater for sure. There is no distancing in the seating whatsoever I had ppl right next to me on both sides. Heads up.