Here you have all the opinions of real people who use the services of Cineplex Odeon Gardiners Road Cinemas (Movie Theater) in the area close to Borden (Canada).
As of day this firm receives a rating of 4.4 over 5 and this score is based on 127 reviews.
You may have noticed that it has an average rating is very high, and it's founded on a high number of opinions, so we may think that the rating is very faithful. If many people have bothered to leave their feddback when they've done well with the service, is that it works.
You know that we do not usually bother to place evaluations when they are correct and we usually do it only if we've had a problem or issue...
This Movie Theater is included in the category of Movie theater.
Go to place to watch movies. Clean courteous and comfortable.
Great facility.
Friendly staff.
Love the large seats. They recline and are so comfortable.
Now that they keep the lights on during the whole movie I give this place a big 1 star! Found it very hard to enjoy the movie when I cant even see the damn picture very well due to the lights being on! Do yourself a favor and dont waste your money here.
Good seats with exceptional surround sound. Good concession choices but of course pricy ; as per any theatre.
I went, I ate, I saw.
I like how this theatre has all the reclining theatre seats... It makes watching the movie even more comfy and enjoyable
Love the new recliner seats
Comfortable seats but too loud.
Love the recliners! This is my "go-to" theater
Concession stand prices are out of control
Staff very nice. Other guests not so much.
Awesome theatre with great recliners and a fun gaming section. Always playing up to date movies and kept clean. Good food options even though it's a smaller location.
It was freezing! They need to crank the heat up, but otherwise, it was great!
Took my grandson to the movies for his birthday. Very clean facility and very friendly staff. Will definitely be back.
Great cinema.
It was good!But was a little upset when the movie that was posted on the website wasn't actually on.Still had fun though!
My Grandson loves the arcade
I am posting here because you have chosen not to allow people to post reviews on Facebook...and I can see why. My wife and I received a gift card and attempted to use it over the holidays to see the Mule. We booked our seats online. When we arrived we were told that we cannot see our movie because there was no heat in the theatre. We were given paper gift certificates and told to try another time. We just tried to go and see cold pursuit and the kiosk kept telling us that the numbers were not valid. We waited for a human to arrive and try a few more times. Eventually we went to the ticket taker and were advised that we had to go to the concession stand instead. Once served, we were told the movie was sold out, although it showed available seats at the kiosk. Once again we have returned home. You would think that the kiosk would be able to accept what we were given in place of our gift card or at least be told at the kiosk to go to the concession stand, let alone have one human at ticket sales to assist. If you guys cannot have your kiosks accept what you guys hand out then have a person there to process them instead of wasting our time just to have to return home, again.
Great experience ,my son's first movie was a lot of fun.
Great place to watch movie. Clean and tidy.
Love this theatre, I come here roughly once per month to see a new release, and typically treat myself to popcorn and a drink while I'm out. While I wont deny prices have risen heavily over the years, nothing can beat movie theatre popcorn and the recliner experience!
Theatre was fine and full reclining chairs were awesome but there where 20 minutes of ads before the movie.
Rating specifically for their Stars and Strollers showings. Really like that I can bring my baby to the movies, they leave the house lights more on, lower the volume, and provide a change table too! Only problem is that they don't start until 2pm, so people with kids in school can't enjoy the show.
Amaizing staff plenty of showtimes
I have been to this theatre many times but my latest visit was the first time I had to sit in the very first row, and I didn't like it. There appeared to be empty seats elsewhere but we were told they were reserved. The one good thing was the comfortable reclining seats.
Good options but quite pricey. Food could be better and have more options.
Reclining seats are awesome
Comfortable big reclining lounge chairs..
Had a great time. The place was very clean and the staff nice to talk with. I will be going back soon.
I love movies and with the reclining seats and all the other awesome promotions they have. As well as scene point it is hard not to like this place.
Great theatre.
Very friendly staff, very clean theatres and washrooms, and amazing recliner seats that are better than the VIP seats in Toronto at no extra cost!
The theatre is clean and tidy
Recliner seats with leg room (for all you leggy types), 3D movie options, great snack selection, lots to do if you arrive early, friendly helpful staff. There is lots of parking too. You can buy your tickets in advance online, no need to print them off anymore. You can also buy them from the kiosk on site, or at the snack bar. I love that you can reserve your seats. Lucky kids these days will never know the pre-movie stress of getting that perfect spot. All I needed was blanket and my cat on my lap and the movie would have been perfection.
They have cut back the staff way too much.
Reserved seating is the way to go here or it isnt the greatest
Mother-daughter time was relaxing
Convenient, accessible, and in good shape..
It was nice to be at s theater again. Wearing a mask during a whole movie is a little daunting but still an enjoyable experience.
Watched a movie here for first time in Canada. Suicide Squad a fabulous movie with lots of action.
Nice seats, not enough hand dryers in the bathroom.
Under covid guidelines. Staff isn’t present to enforce seating in the theatre. Little to no food; we purchased two hot dogs, which tasted old and stale. Movie was good otherwise. Likely won’t visit this location again.
Loved the reclining seats and lots of space during the movie.
Decent movie experience. Seats are nice(recliners)
We were the only 2 in the theatre room. It was awesome. Service at the front counter was great.
Great upgrade to compete with landmark, my new go to theater!
Nothing wrong with this theater at all. They've made a lot of upgrades over the years. Love the reclining seats, they're super comfortable. Always clean and admission is generally pretty affordable. Snacks are pricey but that's to be expected these days. They've got hot, cooked food, frozen yogurt, and regular snacks. Arcade room is huge and it's overall a great experience. Staff is usually very friendly too.
Loved the chair s that recline
Two words... Reclining Seats!
Big leather seats
Great place with awesome seating (the recliners are highly recommended). The staff were all really friendly and helpful. The only reason they got four stars instead of five is because they got rid of a bunch of employees and replaced them with ticket kiosks. I would rather talk to a human.
Been going here for years. Never disappointed with my movie visits or food options!
Good theater, comfy seats and decent service.
Love this place it's my go to for movie's lots of places to get food or drinks. Convenient location with overall good service. Great place to have a party or family event. Good selection of movie's!
Great seats.
Love this place! The kids really get a kick out of the gaming area and the seats are fantastic. One little "beef" would be the pre-bagged popcorn. I really like fresh popcorn.
Love going here
Always great service and food.
Love this theatre. Reclining seats and reserve seating.
Comfortable seating. Very relaxed atmosphere in which to watch the big screen.
Went to see Into the Spiderverse on Family Day, great experience. It was super busy, but completely expected for a public holiday. Glad we arrived early so we were able to get snacks before the movie. Theatre was great, love the chairs!
Been here a million times. They always stay up to date with the latest movie technology. The Outtakes is really good but a little expensive, for example, it's almost $10 just for a poutine. The bathrooms were pretty clean. I love being able to reserve my seat and the electronic recliners are awesome, just hold a button and it tips back.
I went to the movies for the first time since Covid to the cineplex in Kingston last night. . I felt great until about an hour and a half into the show. . I felt nautious, and went to go to the bathroom . I didnt make it before I got sick leaving to go to the washroom. . I ran out of the movie theatre, as I couldn't stand. . Not sure if it was the mac and cheese bites I ate from there or if theres a flu bug. . But I do apologize to the cleaning staff. . I didnt get to see the end of the movie..but I have to say.... spending 50 dollars on food and a movie is a bit extreme......thats for 2 people..!. Insane!
They've always got the newest movies as soon as they're out.
You can cummulate tickets on your Xscape card and choose from nice rewards. Also recliner seats are available. My favorite thing about this place is time crisis 4 and the entrance to the theater is good for pictures !
It has a large parking area .. it offers handicap areas and does offer a large arrange of eating choices.. if you don't want to deal with anyone to buy tickets then this is the spot. It is all kiosk machines to take your choice of movies and get your tickets. Sorry to see jobs were lost this way but you do get nice service at the food counter... The chairs here to relax in are lower and easy to get into if your are a short person like me...lol
Went there Tuesday Feb 5th for my birthday got recliner seats and was really comfy throighout the whole movie.
More screens than you can shake a stick at. Powerful sound, reclining seat carrots most but not all movies. Would be nice if it had a few EV chargers outside in the parking lot.
Love the d box
Seats are so comfortable and good combo on Wednesday 2 tickets 2 drinks a candy and lrg popcorn 32.99 I believe.
The updated seats are great but they often aren't playing the movies I want to see.
Great place to go watch movies, recliner seating is quite nice!
Great environment, friendly service, excellent seating and movie experience
Cleaning is poor. Considering the money generated, the place is dirty. My daughter sat in gum. The mens bathroom smells like urine and the floors are wet and the toilets are filthy.
Nice to get back I to the theater. Matinee show was quiet.
Overall 4/5. 1 each for big place, recliners, food and cleanliness. Staff is friendly too. -1 for the sounds, the movie audio is a tad bit low, bass and treble is okay, I could hear others drawing popcorns out of the paper bag or adjusting seats which takes away the enjoyment.
Overall 4/5. 1 each for big place, recliners, food and cleanliness. Staff is friendly too. -1 for the sounds, the movie audio is a tad bit low, bass and treble is okay, I could hear others drawing popcorns out of the paper bag or adjusting seats which takes away the enjoyment.
Always clean, always helpful
Love this theatre.. always a pleasure to visit. Pleasant people working here, it's clean and the seats are super comfy... love it!
great!
Love to go here u can play games while. U wait
Comfy seats, great movie
Awesome movie experience!!
Recliners are great and like you can order beer now
EXTREMELY Disappointed!!! The new set up for buying tickets is the BIGGEST mistake ever!! The sign at the door directs you to the canteen if you are buying tickets and food. We stood in the line for over 25 minutes to be told that the show was sold out! I had handed the boy at the counter our passes from Costco for 5 people and he showed me the seating plan for the theatre and said it was sold out. Then he told me that there were two seats available at the front! Not sure how five people could sit there!? But looking at the seating plan I did notice there were about 6/7 rows in the whole theatre! Not sure who decides which movie goes in which of the theatres but they certainly don't want to make money as this was for a children's movie on a Sunday afternoon!! Maybe all the theatres are now set up with way less seats to accommodate the new recliners!! I don't know if it's just me but if I wanted to sit in a recliner to watch a movie I would stay home!! I then asked to speak to a manager and told her that there should be signs up saying which shows are sold out and she told us that we should have looked at the TV screen that was set up, which from where we were standing was behind us and behind a pole over where the self serve ticket machines were located!! She then told us we should have bought our tickets at the new ticket machines!! Well that's not what the sign at the door directed us to do!! Her attitude was far from friendly!! Not what you would expect from Management!! We now have a very disappoint grandson!! Looks like Landmark Theatres are the way to go from now on!!!
Cool recliner seats ????
Amazing place for fun some entertainment
Nice to be back
D-box great experience
I recently went to see The Avengers movie but I have been going to this theater for the last 10 years. They now have theaters with full recliners which are heavenly to sit in. It feels like you're at home relaxing and watching a movie. There was one time that we were watching a movie and for some reason the projector cut off with just five minutes remaining of the movie so everyone in the theater we're giving a pass to be able to watch a free movie the next time we came which I thought was great so they have excellent customer service. Of course they have Ultra AVX, 3D, D Box and all the latest technology to watch an amazing movie half of which I don't understand. Lol. I have always found the place to be clean when I have gone to see a movie except maybe for that very rare time when someone may have spilled a drink and the carpet was a bit sticky. If you ever go see a movie there you must try their hot dogs. Even if I had just eaten supper I will still go and get a hot dog just because they are that good and I have to have one.
Ultra avx theatre with dbox seats! (They move and vibrate with onscreen action)
One of my favorite places
To be quite honest, I am not a movie goer. But the parking lot is where I play ball with odin. He loves it.
Only annoying things is the rod in front of you which comes in your eyesight. It may be there for safety, but its surely taking a toll on the watching experience.
Enjoyed the whole experience. It was great.
It was my son's first time to go to cinema. E loved this place.
Clean theaters, great service
Very comfortable seats lots of leg room.i do find that the sound is to loud though.
The "Great reclining seats" aren't that great. They fold back more than put your feet up almost as if they want you to sleep in the theatre
Love the theatre . Seating is comfortable, the movie was great and they're very accommodating. A little pricey but worth the Splurge once in awhile.
While it is visually similar to other Cineplex Cinemas from the outside, the reclining chairs inside the theaters are the best I've experienced in the world. Come rested because you may fall asleep in these ultra-comfort cloud beds.
Landmark is a better movie theatre, a lot cleaner too.
Very friendly and patient staff. Allowed my friends kid to pick his own Star Trek drink topper. Seats were comfortable. There was opera going on in one of the theatres that day and you could hear it in the lobby. Gave a nice ambiance to our outing.
MOVIES ALL ON BELL FIBE NOW. USED TO BE AN AVID THEATRE GOER.
Layout is clean. Great food options albeit expensive. Online ticket purchasing is simple and convenient. Various reward programs encourage customer loyalty. Been to the cinniplex with family, friends, and on dates; haven't had a single complaint (except for a few bad movies).
I like surrounding sounds and adjustable seats Best ever visited cinema
Just hosted my sons birthday here. Its the perfect amount of time in the party room to eat, open presents have cake then go see the movie. We have celebrated birthdays here before and have been happy each time. Staff member is assigned to the party, take the food order and bring popcorn and escorts them to the show. We'd come back!! No muss no fuss in the house to worry about.
Everyone was pretty snobby and the theater I was in was very messy
Lots of parking. Easy to get to. Clean. Great picture and video quality
Landmark is brighter and cleaner and came up with recliners first.
This is my go to theatre. I've been going here for years and I've only ever had one bad experience. Cheap Tuesday shows in the afternoon are the perfect time if you don't like big crowds of people. I also enjoy the reserved seating/ recliner chairs they now have in all their theatres.
Nice seats. Make sure you take out a loan at the bank before attending though.
Wife and I enjoyed ourselves
Sat in avx for battle angel Alita and those seats were comfy they have a deal for military members so if you're still a private the price is right as well.
Very pricey for admission tickets. Very comfortable lounge chairs in the cinema. Just wish they would make their pricing a little more affordable for seniors even with seniors discount.
Great comfort, and good value.
Clean, modern, lacks lazy boy chairs for the moment.
Was early meeting friends for a movie . So sat down and ate a pull pork poutine .. its was 5*****. Love it
Good service and setting
The movie theater is good and they play all the latest movies but there are a couple reasons why I cannot give it five stars. Although the popcorn and drinks and most other foods are expensive making the movie you view cheaper in the experience better with more expensive equipment I can't complain. Half the time it seems like I would purchase a ticket in advance and there wouldn't even be an employee to take it when I got to the movie even on time I felt the need to wait so that he could rip the ticket that I purchased anyway. If you have any type of eye malfunction as in I have easytropea where one of my eyes turns in even slightly making it very difficult to enjoy 3D movies so I find myself just watching standard definition.
It was great
My friend and I were the only ones in the theater enjoying the movie in the comfortable recliners
Comfortable seats but when you recline them you get the bar in front of you blocking your screen view so what's the point in having reclining seats?
Volume during previews is extremely loud, they should also consider a special discount for seniors
All You need in a multiplex ! Just book the fancy recliners :-)
Outdated seats in certain rooms.
Declining seats baby!!!! If there’s something this movie theatre does well it’s their seating. Picture this: it’s been a long day, your boss has been giving you heck at work and all you want to do is ~relax~. All of sudden you think hmmmm, a movie could be nice? Close that Netflix tab and get in your car because it’s time to go to CINEPLEX ODEN ON GARDINERS ROAD. I recommend getting strawberry raspberry fro yo and a small popcorn. Yum!
The atmosphere is great, only complaint is the bars on the back of the seat are up too high so if you fully recline it obstructs your view
Comfortable reclining seats but concession snacks are ridiculously over priced
Great theaters with a variety of movie experiences including Ultra AVX, recliners and DBOX immersion seating.
Comfy seats and great atmosphere
Always the restraunt there gives wrong order when I order online. Very dissapointing
The improvements made over the last few years have really brought the quality of this theater up.
Clean and lots of fun. Plenty of waiting for service. Not enough staff. Overall thumbs up
Safe and sanitized
Paired spaced seating due to the pandemic but let us sit as a group of 3.
Great theater, clean!
Easy access and quite clean except for the washrooms
Recliner seats are too comfy!
Had my son's birthday party about a month ago, went to see spiderman far from home. The crew was on point very professional and courteous Tanya & her team took very good care of us, I would recommend them for kids birthday party anytime.
Average theatre. Lacking on the VIP and time play options
Very comfortable seating. The theater has special events such as the Metropolitan Opera high-definition screening
nice movie night with the family
Best place to go to a movie in Kingston. Had some oasis in the past but lately things have been good.
My go to theatre when I can actually afford to go see a movie, the prices are outragous so I would recommend bringing in your own snacks and bevereges. I do like how they added the recliner seats and have their scene points system, unlike the landmark theatre.
Clean. Good service. Good selection.
Great experience. I had no idea we could rent a theater to play video games in! I would definitely come back.
Nice 3D screens but a little bit pricey.
Always a great time
Very safe and comfortable visit. Not busy, lots of room to distance. Popcorn was still fresh despite being a ghost town.
Its lit
The movie dumbo was a very good and inspiring story
Very cozy nice chairs to enjoy the movie
Love this movie theater better then Brockville. Very comfy seats.
Love Tuesday night cheap night
Great place to go see a movie. Good concession stand and friendly albeit young staff.
I like the scene points
Very clean very friendly staff awesome sound and picture been along time since I’ve been in a movie theater I never had recliners last time I went by the way we saw the movie Free guy and it was awesome.
Clean, friendly staff. Pleased that they had the 'Proof of vaccination' policy to enter their establishment.
We love the big comfy seats , and the selection of classic movie theatre concessions. I also like that they have a variety of viewing options from 3D to Dbox. The staff are generally friendly and keep the theatres relatively clean. The thing we don't like is the overpriced concessions, paying 8-10$ for a drink is absolutely absurd .
Awesome theatre but food prices are extreme.
Watched 1917 in Xbox seat was never told it wasn't a Xbox movie. Spoke to manager and was given free tickets for the inconvenience. Great theatre otherwise
Tuesdays are great here.
Been visiting the theatre for a while and never encountered a problem
Great service and very clean
Over priced food. Everything else is great!
I wasn't there
Standard Cineplex theatre. Well maintained, service is good and it's surrounded by a number of stores and restaurants which is perfect for killing time if you're waiting for your showtime.
Didn’t show Johnny English strikes again???? Why....
Comfy seating, great sound, started on time!
Great theatre.
I called the customer service about my gift cards not working, I've waited over an hour for someone to pick up the phone on the customer service line and still have not gotten anyone to pick up the phone! Absolutely ridiculous and would not recommend cineplex to anyone.
Seats near Screen is too close. It's impossible to watch movie from 1 to 3 line.
This Cineplex is nice! The reclining chairs are awesome when watching a movie. The lines get pretty long so they could move the waiting area away from the doors. This place has an arcade. The snack bar is expensive. AVX seating is awesome and the movies are good!
Amazing lazy boy couches! Good sound and quality, usually busy but reserving your seats is an amazing feature!
I like Cineplex, their location is good, there's a decent amount of food options and entertainment and everything there is good. The reclining seats are awesome, and the theater is almost never packed. Between cineplex and landmark, Cineplex definitely has the upperhand in Kingston, especially in terms of location.
Saw A quiet place II. Super comfy seats
Great spot for movies. Wish people would clean up after themselves instead of leaving their garbage everywhere. If you're one of those people, smarten up and be a decent human being.
in the decade ive been going never had a problem great staff great screen, great side restraunt still over price but poutine pizza and dogs always great movie food
Always a great seat and sound!
Went see two movie Rambo and joker. Very comfortable recliner chairs.
had the lunch buffet. it was adequate at best. the waitress though saved it with fast friendly service
Clean modern
I had a bad experience and the staff ended up making it right and to my liking. Very appreciative of when this happens.
Huge leg room Nice new leather seats Upgraded experience is even better. Not that busy
Always a great comfortable place to watch movies
A great movie theater
Nice place to see a great movie or just hang around and play video games
Over priced for what you get
I is awesome gor 3d movies and seats are really nice
The seats are pretty good and the popcorn is good, but it's pretty expensive
Loved the new reclining seats ! Made watching the movie feel like you were at home.
Great theatre. Love that every seat is a power recliner.
I just watched Ghostbusters and it was great
Over all good experience just floors were sticky
Amazing theatre. Expensive snacks though, sneak in your own.
You are the best
Awesome seats
Always have good experiences when going to the movies here. Of course I also love getting to see movies for free with my scene points
Great theater, but a little hard to get to without a car. They keep the place very clean, and they have great leather seats.
Bad location, especially if you don't have a car. Limited movie selection.
Very comfortable seats
Great cinema especially with the motion seats that rumble and roll with the soundtrack. However the railing between level is just high enough to block the bottom of the screen.
I love this place
Small but modern well kept cinema
Just checked my points and thought there was a glitch, my Scotiabank app saying I only had one free movie with over 2000 points! Nope... Turns out a movie costs 250 more points now! And 1250 points is what you need for $10 off their overpriced food! A point isn't even worth a penny anymore!
Saw Cats the musical...amazing, not a live show but spectacular none the less
As usual, the food and drink over priced, but seats very comfortable
Compared to Cineplex, there is no comparison. You can buy the 2 admission coupon that comes with 2 popcorn and drinks for $30. You can't go wrong. Better deals, the seating is better as the armrest does come up between you and your significant other, and the sound quality is so much better. An easy choice to pick between the other cinemas.
Clean, great options for snacks and beverages, sound not overbearing, and friendly staff. Of course great movie!
Great theater to watch a movie comfortable seating and you can pick your seat
Last day of our holidays my grandkids wanted to go into Kingston to see Jungle Cruise. Ordered our tickets on line, 50$, I can deal with that. I told them all, 1 drink and 1 snack each, so I ordered 5 reg drinks and 5 reg popcorn OMG!! She rang it up $71. How do you Cineplex Odeon justify charging these prices...UNBELIEVABLE????. Chances of us returning are very slim, but if we do we will be snack sneakers!!!!!!!!!!!!!
no go bcause virus but was pog :D
Outstanding experience can't wait to return
Arrived 15 mins before the movie to grab some snacks, still ended up being 10 mins late for the show as the service was really bad. When arrived in my auditorium it was freezing and totally uncomfortable, auditoriums are not supposed to be this cold. Was really looking forward to a threater experience after covid and it totally ruined it.
Seat was dirty, cup holder had garbage in it!
Chairs are comfy and spacious, however if u drop something and look underneath them they are filthy lol looks good from up top tho. Service is good just like most places.
It's Cineplex. You know what you're signing up for. Staff were all very nice though.
Love yhe new reclining seats.
Fancy new reclining chairs
Very well maitained and staff is good
Good place to go and see movies and really comfy seats
You get to watch amazing movies on a big tv.
Love the reclining seats!
Has great movies, seats sound etc but popcorn leaves something to be desired.
Go to landmark, they have better seating, better group discounts, and the avx is lesser then landmark
Love the sits & the movie
Huge cinema! A bit difficult to find/ get there if you'd don't have a car, student discounts are also available and they have a wide range of foods and snacks so that's always a bonus.
Recliners...DA BOMB!!! Love em!
It would be great they also start Punjabi movie, Every time we have to visit Ottawa or Brampton for Punjabi movies.
It's wonderful to see a movie on a large screen like this, but I'm tired of movie theaters. The seats are uncomfortable, there's no place to put my coat in the winter, the sound was actually too loud for these aging ears (lol), I couldn't pause it too go pee, (lol)... I'm not sure why I keep coming.
Great arcade, can reserve seats, and latest movies! Wish the recliners went all the way back though:(
Easy ticket purchasing
Love cineplex
Good place to see movies
The sound should have been more strong. Missed the bass of theater Went to watch the malayalam movie priest. All other movie had big color cutouts and prints. This movie, had a black and white paper print ???? on an A4 size paper ???? put on the show board Seats were so nice and comfy. But the guard bar in front blocked the view when seats are reclined fully back Overall 3.5 / 5
Love the seats and bringing such shows as Andre Rieu
Concession lines are quick. Theatres are always clean.
Because they let us choose our seating we are never stuck to close
Very comfy seats
Best in town! With big comfortable seats :)
Feels weird being back in a theater. The popcorn still tastes amazing. You have to have your mask on if you are not eating.
Easy parking, easy access, comfortable seats. Can sometimes be a little untidy but that's as much to do with the movie goers as Cineplex. Food and stuff horrendously expensive.
Love the recliners
Great seats and a really nice theatre
Best place to see a movie in town. Has everything you need! The new reclining seats are awesome
Friendly staff, comfy seats, decent food (though very pricy). And best of all, a great movie viewing experience.
Clean and efficient sad that *almost* all ticketing is automated
The chairs were AMAZING!!!!!
Comfy big seats, clean and not too busy. Just loose the paper straws! They don't last a drink and you end up using 2 straws..
They have enough free parking, friendly staff and you can go before 5 minutes for the movie you want to watch start and you will still get sits on the last or back raw or at least far enough from the screen.
The staff and all the facilities are really nice but I really wish they put up a paper napkin dispenser in the washrooms as some young kids are really sensitive to the loud noise that the air based hand dryers make, specially kids on Autism spectrum. It gets little upsetting. But I get it that this is a very specific case.
Went and watched IT. We got reclining seats and tons of leg room. Would have expected to pay alot more for such good seats but was not the case. Also you can buy alcohol here which I though was nice.
Loved the theater! All the seats are reserved and leather recliners. Drove 45min just to go to this one.
Luv the chairs & popcorn
Quality place, somewhat expensive for food as are most places now. The arcade is great!
Nice clean venue. We had reclining seats which was very nice. For a modern movie theater had a good amount of staff.
Love the full recliner seats here, I wont see a movie any other way and there are several screens with these seats now. Tues the movies are $6.75 and there is hardly a soul, best night to go for sure. Clean theatre, cool games.
Always a great place, clean, and well kept. I do wish they'd bring Dance Dance Revolution back ????
Great job! Check all our COVID vaccine requirements ,scanned our tickets on our phones and had a happy and safe movie experience!!
It's always a great time when we come to the movies!!
Clean theaters and great options for seating. They also offer excellent special events options such as renting out 's theater to play Xbox.
Good movie nice staff. Not impressed that I don't get free refills when I buy the largest size anymore at least landmark does that. If you guys brought it back I'd come in more then once a year.
I expected cinema to have better picture quality than my ordinary tv at home but came out disappointed as it appeared white washed with poor contrast.
I hate the prices. we rarely go to the movies. only cheap night and if we have scene points. landmark is my preferred theatre, usually cleaner and not as busy.
fantastic seats, so comfortable and it helps ease the pain from paying $20 for popcorn. I'm glad there's coffee available but variety would be nice especially NON dairy products.
Being able to choose your seats has changed everything. The comfortable leather recliner makes it even better.
Good seats but the hand railing is in your view no matter what seat in auditorium you select. Bad oversight in building design. Ill probably goto landmark next time or different city
It's a nice enough theatre. Pros: -Reclining seats -Big Screen, NON 3D options -Clean Cons: -Reclining seats didn't always work -No Timeplay
Yarrrrr!! After I be seein' how much you landlubbers charge for dinner and a show I'll be takin up me hearty swashbuckling crew onto the high internets for some light piracy me hearties! Yo ho yo ho and away!
While I expect a night out to the movies to be expensive (even though it shouldn't be $50 for two adult passes and popcorn and pop), I was in shock when I ordered a big cup of water and they were going to charge me pop prices ($5-6). I don't understand how cinema's get away with charging such high prices for food that costs pennies to make.
The AVX theatre is worth the money!
They recently renovated their theatres adding lazy boy chairs greater leg room and railings to keep people from falling? Anyways the bars obstruct your view the chairs are way too wide even for my dad who is well over 200 pounds. You would have to be obese to fit these comfortably which I guess is their target market. If you get Cinema 10 for your movie you might as well refund your ticket since in that theatre like at landmark your picture is dim and the sound is way too low whereas in the premium theatres its almost too high. Not to mention they always charge 3D and AVX prices regardless if it fits the film or not. As such it is only good to occasionally see blockbuster 'event' films and not sit in the back row or D-BOX or else your view is obstructed. The Lazy Boys don't even go back all the way so your only halfway up and constantly fidgety.
Excellent, and another 5 stars for Alita battle angel!
VERY limited number of non-3D showtimes/screenings for some of the bigger movies (like one midday showing on a weekday). Comfortable seats, nice sized AVX screen. They're a little heavy-handed with the bass, and the sound echoes in neighbouring cinemas...annoying if you have a quiet scene in the auditorium next to an action movie.
Great family friendly environment, clean and organized. Service is fast and friendly, staff are very helpful.
Nice little cinema
I loved most things about this place including the cleanness, the way they respect covid-19 protocols, popcorn which was amazing. Although, it was too cold for an indoor place. I had to cover my shoulders with my scarf and wrap my winter jacket around my legs and still wouldn't feel warm. If you are sensitive to cold like me, bring a blanket. overall, it was a good experience and I felt safe to be inside because there were not many people there, and it was easy to maintain social distancing rules.
Nice cinema needs upgrades
No muss, no fuss, I got in to see the movie I wanted. No distractions from the movie.
Saw nerve, it was good. Linea weren't too bad for the early shows
Doing a great job COVID Style. Unfortunately, some patrons aren't paying attention to where their seating is or don't care, and we've had to oust some people from our seats, and then we've had people come sit right beside us without leaving the mandatory seats between. Mind you this was an older gentleman who got his row mixed up and sat next to my family who came with us. They didn't feel right asking him to move. Personally...I think it's all crazy, but if you're going to have these rules, enforce them somehow, or just do away with them ????
I went there with a friend to see the movie cold pursuit. It was a good movie and really enjoyed watching it.
Great experience ????
The big leather seat with the electric system was amazing !
Can't go wrong.
Great chairs to sit in and relax. We saw Midway. What a film!
They have great respect for seniors and go beyond to help
It was a great time good movie
There was no one to take our ticket stubs. It was a 430 show on a Tuesday.
Infinity war crushed my soul. I loved it. 10/10
Good seating.
We go to the movies every Tuesday and love the staff here! The staff our our favorite! Seats are amazing and they serve alcohol. My only thing that brings it down is there are no free refills on Large drinks and popcorn (when bringing kids this used to be the best feature) you are charged $2.00 to layer popcorn (other theatres only do .99¢ as much as you want) the consession adds up fast :)
Great service, love that they have cold beer and reclining chairs hopefully this is something my kids can experience when they are older.
Great experience
staff were really good...polite..however explain to me how 4 tickets..4 drinks and 2 popcorn is 100$ brutal
Nice theatres
Not at all happy or impressed at this point with Cinaplex Odeon, my husband and I drove across town in the Winter to see the movie "The Mule" and when we arrived we were told the movie was not playing due to heating issues in the theater. Tonight we arrive February 16th to see the movie "Cold Pursuit" and the ticket kiosk wouldn't accept our passes and by the time we found someone to assist the movie was sold out. So in the end no movie for the 2nd time, gas wasted, time wasted, no apology and all this while I have a foot injury. Not sure I will return and would not reccomend to others.
The recliners are great, but I've gone to matinees where they've turned down the projector brightness to save the bulbs, resulting in some dull blue, muddy images. However, it seems they're improving on this.
The chairs are so relaxing. It makes you feel like your at home.
Always good service
Good theatre. Has some special movies some times.
Movies are beginning to get a bit expensive, however the theatres are always clean and I love the new seating
Love the upgrade to Recliners.
James the manager was great helped us out large we had a day booked at the cinema in napanee but they screwed us over no kids movies for a 7 year old girls birthday party so we ran to Kingston on very short notice and they brought us right in gave us the party room stand up service above and beyond thank you for saving the day
They have big screens and good movie food and frozen yogurt! There frozen yogurt is so good.
Love the seats... Good prices
Absolutely garbage service ,manager kept sending our cashier to get supplies so our cashier took 30 mins to serve 4 customers .movie was full so ended up leaving. Then manager lied to my face saying he didn't.tjought it was a joke .I'll never step foot in the cinaplex again .No wonder empire is doing so well
We enjoy going to the movies, the recliner seats are a plus. Very dissapointed in the proluferation of machines to purchase tickets. I do not work for the cineplwx organization, I am purchasing a service from them. This is less service, ultimately we attend movies elsewhere now.
Really great staff. Theater was fairly clean and well maintained. I really enjoyed the new recliner seating. Next time will have to try out the D-Box seating to get the full immersive experience. Also a great touch adding the alcohol option with your movie or throughout the theater.
Really comfortable reclining seats.
Got there a bit early for my movie (Free Guy) picked up my snacks and silly me spilled a bunch of my popcorn! The staff quickly offered to top up my popcorn, no questions asked.
New theatre, fair prices
Great place to see movies and relax
Great Scout camp.
Would have been better if they'd answer the phone
A bit irritated as I pre-bought tickets that were smack in the middle of the theatre... turns out they moved us to a bigger theatre. We retained our seat numbers, but they were now no longer in the centre of anything, but off to the side. Also, usual complaints - really, REALLY expensive snacks - but you knew that. Big plus for playing a unique movie that most cities wouldn't bother playing.
Gum on the seats, kids throwing gum at me, and when I complained the staff just apologized for my inconvenience and did NOTHING.
First day , not cleaned in between guests
Great experience. The reclining seats are superb.
Great seats great service
Love their movies
The chairs are so comfortable! Love that they recline.
It's great even with covid-19 restrictions. But theres need to be a little extra enforcement of spacing with the seating. But other than that it good.
Nice lean back seats.
Best popcorn in town
Big comfortable seats. Wow
Food prices through the roof though
Good theater and I like the upgrades they did.
Great covid protocols and excellent experience.
Love the movies. If you ever have a problem staff will fix it asap. Clean bathrooms
They would have gotten 5 stars if the frozen yogurt counter had been open!
1917 great movie
Weighing nachos??? Come on, fill the trays and quit being so damn cheap! As if going to the movies is a cheap evening anyway! Love the new seats. ????
Good place to see great movies
Great to be able to go see movies again. Down side. How many seats they have to leave between everybody. We had to sit super close to the screen *boo*
Great places for hot or cold weather
Enjoyed the movie and the seating. Hated the young men behind us.
Power reclining seats, big screen and treats. What more could you ask for?
The recliners r amazing very spacious Snacks are rather comparable to other theatres the issue I had is they don't tell u there's a charge for butter
They offer more than just movie theatre food, they are always friendly, and the theatres are generally clean before a screening
Comfortable seats, pleasant staff. Concession food way overpriced.
Went to see a movie with my son last night for mothers day in theater 1 was very disappointed with what we found. First we went in early and they hadn't cleaned yet so we left to give them time to clean my son had bought the expensive D-box seats and they were covered In popcorn and spilt drinks. When we came back in they were exactly the same my son sat in his anyway for what he paid but I did not I had to sit in a regular seat very upsetting I know stuff happens maybe the cleaner was sick but I think at the very least he should get some kind of compensation for that. Very very disappointing!
Comfy recliners... Great staff... How can one complain? Love it!
The seats are comfortable and it's very clean
Definitly my favorite! (if only we had those amenities in Montreal...) Every room have comfy lazy-boys style electric seats for the base price. Sound is crystal clear and the screen is as good. Big parking.
Great theatre just found it cold
Love arcade my daughter's favourite place although obviously over priced
Seats are not as comfortable as the Landmark cinema. The railings are too high so impedes the sightline to the screen.
Went with a friend and neither one of us could hear the movie.
Really lots to do
Cineplex is a great theatre.....but the dryers in the washroom are insanely loud. Enough to drive you mad when doing your business....very hard on the ears!!???? Bring back the paper towels...
I go for mom and baby cinema which has been handy
Expensive, but they've got recliners so I guess it's worth
Grateful place. Comfy seats, clean, and very clean bathrooms.
Very comfy seats!
Great employees
Clean and Organized. Friendly Staff. Above average arcade. Plenty of concession options. They offer D Box Seating as well.
Overall great theatre experience except for the fact that the air hockey table can be heard very clearly during quiet parts of the movie while in the main cinema #1 which is very distracting and annoying, especially if you have paid extra for 3D D-Box seating.
Enjoy the reclining seats.
Went to see The Protégé. Great theater ???? to get comfortable and watch a great movie ????.
I mean... It's a movie theater, I have never had trouble with it! One thing that is nice is the arcade and the many food options, I usually enjoy a frozen yogurt with my movie.
Nice clean theater, great seats
No customer service at all! After forcing you to create an acct to puchase tickets. I needed to call and see if this theater had reclining seats. After listening to all the options, there is no way to speak to someone to ask. Very frustrating. Went to Landmark
I enjoy the events that cineplex performs are fabulous !! the seats are very comfortable !! The service of employers is very efficient Thank you!
Movies often poor quality even in Imax. Not sure why but both Into the Spiderverse and End Game looked terrible for some reason.
Good experience. Movies and food are way too expensive but this is the same most places.
Very comfortable reclining seats. Good sound.
Best theater ever
Easy ticket access, great seating, nice arcade and overall fantastic experience.
The recliner seats make watching movies so comfortable! Would 100% recommend.
Majority ticket machines were broken. Movie was a rip off (Goosebumps 2).
Best theater in Kingston.
Unable to purchase tickets using their on-line menu--terrible to navigate and freezes when you're getting near to what you want. Tried to get seats for myself and 2 grandkids, but due to Covid seats are in pairs only--when I tried to reach them by phone, got only a menu of choices I couldn't use, and could never reach a live person. Gave up. Going to watch it at home through Amazon rental for 1/4 the price.
Love the recliner chairs ????
Prices for popcorn are way too high.
Used to work there, nice staff, good managers. Seats are relatively clean. The people who complain about messy theater isles are the same people who make the mess.
I used to go to the movies almost every week but now it is so expensive we only go now and then.The seats are very comfie and the food is good. Nice family outing when we have enough scene points to get a discount on tickets.
Nothing really wrong with the theatre. I have been going to landmark for two years and just prefer that theatre. The seats are larger, and you can lift the arms rest. Cineplex you can't, and the recline feature is so much more limited. The pop isn't as good as landmark either and everything is so much more expensive. The theatre is Cleanish and the staff were super nice. I just like landmarks more.
They are very careful about social distancing. Clean very happy to return to watch movies
Who does not like a movie theater and arcade
Theatre has good seats and recent technology. Staff is on the more average side.
Great stuff! Love being back to the theater. Can't be the big screen experience.
Cured my cancer
Great picture and sound. Comfortable seats. Good popcorn
Expensive as all theatres now a days; good seats food is good but overpriced. Would put Cineplex at an even par with competitor landmark theatres off of division street
Comfy seating.
Good food, good seats and quick lines. Pretty much does what a movie theatre is supposed to do.
Once again, only playing the movie I want to watch at 4pm. Movie has only been out since last Friday....
Super clean, reclining seats...like it.
Comfy seats
Love this theater, needs a bit of a perkup but the location is great. Alexxa (with 2 x's) is always smiling and so friendly.
Love the reclining seats, and also that alcohol is now an option ????
Great staff great service and if there’s any problem the manager will make it right for you
Great staff & Management!
Awesome place to relax with the family
Clean, with big plush automatic recliners. They've moved away from the "rack'em stack'em" mentality of the old Cineplex Odeon of yesteryear.
Alright food, dirty floors and incompetent staff that don't pay attention to the customer or fulfill orders properly. Save you money and wait for the movie to come out on DVD or Netflix.
Nice Cinema and seats
Not good at all. I think the management is slacking, washrooms are not clean, staff are not friendly, theater floor is sticky and gross, tap in washrooms don't run. Gardiners is actually closer to me but we end up heading all the way to Landmark Cinemas and its always great there.
Great place to work, all the managers show respect to all guests and their cast members. See you at the movies!
Great for a night out at the movies
Love the movies. Scene points make it the go to place for movies above the other companies out there.
Pretty good theatre
Recline seating, good movie, good sound quality, socially distanced seating, hot date ???? The only thing that was crazy was the food prices! Costs more than the tickets! Don't go there hungry!
Busy, unfriendly, and expensive! Don't recommend this place. The pop is $4 and no refills are included.
Popcorn was stale, paid for butter.... it wasn't real butter...
Obviously different during Covid but nice to have some normalcy returning
Had a movie pass for 2 that wouldn't scan. There was nobody at the ticket desk, just the self ticket booths, so we went to the concession stand for help. We waited in line for 10 minutes while the guy at the cash had a lengthy conversation with a customer, just to find out that they cant help us. We waited for someone, but at this point we were already 15 minutes into our movie so we just left. We were 30 minutes early! We shouldn't have missed our movie. We will be going to Landmark from now on.
Clean and comfortable, an great experience ! I love the reclining seats. They have a good amount of theatres and I have never seen them not show a current movie.
Great experience!
Our experience at the Cineplex Odeon was over the top. One of our best times we've ever had what snacks and drinks and good entertainment. We found the staff very courteous very polite and very helpful at the Cineplex. They do serve alcohol which is not for everybody but we found it enjoyable as we relaxed and are Lazy Boy chairs. The theatre was very clean inside very organized and it was very pleasant.
Just good for Kingston
Clean with lots os space and options for food
Good.
Love going here. Ghostbusters Afterlife was awesome.
Clean theatre friendly staff
Sweeeeeeet
Decent size, but a lot of the self ticket pick up machines were broken.
I'm not sure why, but I was surprised to realize we had to wear our masks throughout the entire movie. I guess I figured it was like a restaurant. Once I sit down and I'm eating and drinking... But no. Besides that, it's a movie theatre. Same old same old. Exactly what you'd expect. But the mask thing was a real turn off. I won't be going back until that changes.
Love d box!
Spacious, clean, great climate, and sound levels.
Awesome seating, though as with usual theaters, the food will set you back double the cost of the ticket. Would go more if there was one closer to the hub.
Awesome seating , awesome food and drink along with awesome service.
Theatre was great, loved the plush laz-e-boy seats. However, the sound levels are unbearably high, especially the trailers and ads at the beginning. I would venture to suggest that the sound levels are in violation of the Ontario Health and Safety Act. I will not view a movie at this theatre or any other again until the sound levels are properly moderated.
Last weekend my daughter pay with her debit card in the kiosk and was charged 3 times. This weekend whe she went back, she ask for a refund and she did not received one. They refuse to help her, and gave her a phone number to call, no refund.
Comfortable sets.
The audio in Black Panther was a little underwhelming, volume was too low.