Reviews of Lake Shore Funeral Home & Crematory (Mortuary)

Sherri Sommerfeld

Brent was wonderful during this time of need. Your in great hands with lake shore funeral home. Excellent place with excellent people.

Wanda Sharp

DO NOT USE THIS PLACE EVER!!! They do NOT ensure last wishes are met and then don't bother to tell you they screwed up! I found out over a month after my mother died that they did not do as requested. I asked if it would be a problem and they said no then dropped the ball. Never NEVER trust this company. They are ONLY in it for the money and do not care about the wishes of the dead or their families. If you complain all you get is an Oh, sorry....

Celina Fuller

We have used Lake Shore Funeral Home numerous times for our family. All the staff is compassionate and caring. We know that we can trust them to take care of our family like their own. My Dad just recently passed away and they did his cremation. We chose not to have a service at this time due to Covid but they still made it available for our family to view him before the cremation. They have a great opportunity if you choose to send your loved one off into the cremation vault. I was reluctant at first as I didn't really know how I would feel about having that experience. I decided that I wanted to do it and I was glad that I did as it was the last thing that I could do for my Dad. They are a wonderful family servicing families....

Lorrie Scott

Very friendly and comforting

Donnie Townsend Jr

It's a great place

Marci Ramirez

I first met Brent and his wife 2 years ago when I was a mortuary student. I scheduled an appointment to tour this funeral home for a paper I was writing. Having had the opportunity to meet the staff I felt quite honored. After seeing the entire facility, I was very impressed with the level of care and thoughtful service they provide. It is evident that the owners and staff have chosen funeral service, not as a job, but as a ministry. Loving others when they need it the most…. I recommend this funeral home whole heartedly.

marshann baker

As an oldest daughter of my dad that passed away 03/22/2020 - James Wayne Baker I was in charge of making the creamation arrangements as my 2 younger siblings ask me to -Brent you sure fooled me and I thought that your Lakeshore Funeral Home you and you wife own - would and did know The State of Texas Laws- as a Medical Power of Attorney Ends and Ceases the moment a Texas Citizen passes away & dies - and as my dads next blood of kin as he was divorced your unkind. Treatment of my dads Creamation & Arrrangrments and memory of how you Treated as such will forever leave a memory that I surely will not recommend nor will I understand Brent - why when I called your Funeral home & made arrangements for mine & my 2 sisters Dad to be Creamated you took all information you asked for from me - and you told me that everything including our dads body to be taken care of- then when I called you back later n the week to see if our dads ashes were ready to be picked up & you told me that I his Oldest blood daughter 1st next of kin could not pick the ashes up you told me that you talked to my younger sister Penny Baker Colvin & she informed you that a Robert Barron was the only person to release our dads ashes to- because she informed me that she didn't know if I could come to Waco and get them-our dad was not even friends with this person-& u also told me that you didn't want to get in the middle of a family squabble I asked you what you were referring to & you said Penny had called you & that you could no longer talk to me & give me information concerning our dad ---she was & is not executor of his estate nor is our sister Kellie Baker Monroe nor am I as of the present Kellie has filled out all paperwork needed to nominate - How come you won't let me reply to your Comment you left me ? Perhaps because you Contradicted yourself and lied also in your reply back to my review I gave your Funeral Home- you state you Gave my sister Penny Baker Colvin our dads death CERTIFICATE- and ashes how can that be Brent-when I have them Myself- I had to call Hill County Sheriff in Hillsboro Texas to contact Robert Barron whom would not give me our dads ashes- the Hillcounty Sheriff Officer called him and met with Robert here in Whitney Texas and made him give our dads ashes-I have them not Penny as you stated in your Reply to my review--I have the Hill County report of day & date they retrieved the ashes for me they made Robert give them to me -Penny was not trying to take any burden off of me- and you should Definitely refund all of the monies you said she paid for the Cremation of our dad- you and I had all arrangements made & you told me since I am his next of blood kin & I am on Disability & live on a fixed Income that the State of Texas would cover his Cremation----those were your exact words to Me Brent --I suppose you wont admit your wrong doing -and retract your false statements-in your reply-

Just Deann (JustDeann)

Don't get Bill. If you get anyone else you should be okay. This is the third.. third funeral I had to go through. My 16 year old brother, shortly after my father and then my now my mother. The last two times no issue. Paid upfront, they kept in touch, they let us know how it was going, walked us through it. My mom and it wasn't the same. I made the appointment. Sat with Bill went through our needs and requests. There was paperwork we needed signed, but he said he would email it. Paid in full and left him our information to get that signed. He told us to call the hospital and tell them they would be coming. Did that then, no contact. Had to call and ask for the stuff that needed to be signed. We completed it but heard nothing. No idea, if the paperwork was correct or that anything was needed or even if my mom's body was even picked up. I am good with texts, email, or leaving a message. But nothing.. I just needed to know a simple status. You hear nothing that makes you scared, makes you think that something is missing. Maybe waiting on me? Had to get owner to tell me what was going on and when things had changed. Finally went to pickup her remains. Bill comes out with urn. The last request was unfulfilled, four bags to be put in the urn to be held for each of us.. each living child would take her and make our peace. We couldn't have a service due to the pandemic and the urn would hold her until it was safe. I was told just use the urn to scatter the ashes. I wanted out.. i just wanted out. He then realized the mistake he made because he didn't fulfill the explicitly request and placed her in urn and two boxes. This is this done and I am done with this place. It seems others have the same problem with Bill, so use someone else.

Heath Newburn

When our niece died unexpectedly, where to have the service isn't something you spend any time thinking about. Our family had known Christi who worked at Lake Shore, so came to them. From start to finish, the experience was stellar. There is not a time where things are more emotionally charged, you are more drained, or you need guidance like a funeral. Christi and the team really helped our family set up the viewing in a way that met all of our needs and the funeral itself was exactly what we needed to say goodbye. In between, whatever we needed to feel comfortable was just done. When you can trust someone with your family at their most vulnerable and find someone who can deal with some of the craziness that comes with emotions running high, it can make all the difference in a beautiful goodbye and a disaster. Cannot recommend them enough.

Melinda Baugh

We said goodbye to my mother a couple of days ago. From the moment Lake Shore Funeral Home stepped in, our needs were met. Brent made the process easier than we were expecting it to be, from beginning to end. Our friends and family that attended the memorial for my mom commented on how nice the service was. Thank you Brent for taking care of my mom, and us as well.

Emily Prestwood

My 11 year old son died on 9/24. Lakeshore took such good care of our family. They went above and beyond to make sure everything was perfect. Zach was our director. He allowed me to see my son 2 days before the service and sit with him. The day of, they were so compassionate. When I went to get his ashes one of the staff members gave me a journal and another one prayed with me. I am forever grateful for their professionalism and compassionate care.

Carl Freeto

Great people who really care for you!

Mark Ross

Lake Shore Funeral Home did an excellent job in caring for my cousin who died in March. Our funeral director, Sherri Evans, made this entire experience bearable. She was so professional, patient, compassionate and kind. She held our family's hand every step of the way. We had to have a wake in Texas and then transfer my cousin to California for a funeral and burial. Sherri made sure that everything was arranged down to the detail and coordinated amazingly with the staff at the funeral home in California. The staff at Lake Shore made sure that the wake was first class and warm. Our family felt it. I would highly recommend them during the difficult time of losing a loved one. The C. Hughes Family

Curry Haliburton

The staff at Lakeshore funeral home give my family the best service for my dad...

jennifer arnold

My mother had passed away and we decided to go with Lake Shore Funeral Home. Mr. Shehorn and his family took the most excellent care of our family. When we had to come in the make arrangements these people was patient and kind in some many ways. I would highly recommend this funeral home to anyone who will listen. Several months after my mom passed they continued to contact me to see how my family was doing. Their home is beautiful inside and out.

Rose Skinner

There's nothing more hard than to loose a child. My son was 5 years old when he passed away. Me and his dad were clueless on where to start on burying him. When we walked in Lakeshore Funeral Home, I felt nothing but compassion and humility from them. They were all humble people. It was like they were family. After his services, we had so many compliments on how different and good his services were. Everyone loved it. I will never forget any of them. I still think about his services and how sweet everyone was.

Penny Colvin

The Lake shore team were so caring and understanding of our situation. My dad died right as covid was closing things down so a already stressful situation was made worse. I called and spoke to Brent, told him my dads wishes, and that was basically it. Brent and his team really stepped up in all possible ways, they did exactly what I had asked with caring and compassion. Brent understands family dynamics can be challenging In these situations, however he handled our situation with grace and compassion while remaining professional and caring. I am grateful for Brent and the Lake Shore family for helping us through a awful time.

Jeanie Bell

My husband, a double-vaccinated Waco physician, died of Covid Delta variant. During that never expected morning, Brent Shehorn, the owner of Lake Shore Funeral Home, came to Providence Hospital to personally counsel with me, regarding the multitude of personal options that Lake Shore Funeral Home has to offer to the Jewish.. Brett specializes in personal service, with a packet of innumerable options to combine as I chose. Actually, Brent and his family-owned business could do ABSOLUTELY everything to satisfy the requirements for my husband’s JEWISH HERITAGE. Brent Shehorn and his Lake Shore staff are completely knowledgeable of JEWISH TRADITIONS, and they worked efficiently to accomplish a cremation within 24 hours and prior to Shabbat.

Karrissa Edwards

My amazing mother, Kathy Burson passed away Sept 6 unexpectedly. The absolute shock & horror of the situation is undescribable! I'm very thankful to have had the knowledge & support of the team at Lakeshore Funeral Home to walk us through the process.

Carl Rogers

Great place

Amber Wilson

Very clean and nice. It's the nicest funeral home I've ever been to. Everyone is real polite

Allison Hawkins

Brent, Carri, and team were wonderful in our time of need. They were able to find creative ways to deliver an excellent visitation and funeral while still abiding by social distancing rules and limitations. My family and I would 100% recommend Lake Shore Funeral Home to any family seeking to honor lost loved ones.

Jane Smith

I'm torn between a 2 and a 3... Let me explain why... My sister passed a month ago. I call to make the appointment. I was told Chad would be the one handling everything. When my mother, aunt and myself show up, we were told Bill would be the one to get our things taken care of. (Our grandmother was taken care of here as well, and that was mentioned by me when I called to make the appointment) We sat down and went over everything. It was mostly silence. No engagement. Nothing. At the end of the meeting, I had a couple of concerns. I asked, don't we get to pick what box she comes home in? Bill says, I copied your grandmother's file. Well... Shes not the same person and we would like to choose. (with our grandmother we all made a choice of what she came home in on a tablet. Mind you we had Brent that time) Now they did fulfill our request for locks of her hair. She came back last week and I was notified instead of our mother first. Apparently they didn't have a number for our mother and they only notified me because I was the one who had called prior. Now the pick up... We walk in, say who we're coming to get. We were told to wait in the room. Few minutes go by, Bill comes in with her. Here you go. Sign here. Here is her hair. Here is the certificate. Nothing else said. That was it. Very impersonal. I understand it's a business, but it all just seemed very cold.