Reviews of Johnson Funeral Home (Mortuary)

Bob Day

Caring and courteous staff. My mom's service could not have been handled any better.

Matt Ison

A great family owned business...people are dying to get in here..

Pam OHara

Exceptional Care

Alison Landry

Staff very caring and they are on stand by if you need them during your time there. Just one complaint no one was told that they charged for using their vehicle to transfer the pallbearer to the cememtary.

iiBunni Bunni

Worse experience ever! The body looked horrible and the director was very rude I hate I had to deal with her .....I will never have services there again and would not recommend this place to no one. She made me feel almost worse than losin my loved one.

J Hicks

There is not a more caring professional staff in the Lake Charles area.

Greta Ratliff

Zeb & his dedicated staff have helped me & my family through many deaths. Even in the worst of circumstances, it felt like they're family who gently & kindly guided us through the steps we needed to get everything done the best way. Zeb is 1 of the kindest, most giving people I have ever known. He quietly helps those in need. He is a great man. We are all thankful to have him & his employees help us in our times of loss.

Lea LeJeune

From the moment we heard the news that Our Father had passed to the Cemetery, everything was well planned and taken care of. Sincerely appreciate your kindness.

Gussie Doucet

We have had many of our loved ones at Johnson's. Zeb, Greg and the staff could not have been more understanding and compassionate. We would never under no circumstance take a loved one any were else. Thank you.

Edward Ho

The staff here are compassionate and kind. Highly recommend this place to grieving pet owners that want to lay their pets to rest

Frances Aden

It's a good place they did the best funerals for my family.

Marcine Shannon

My friends father had covid and within a matter of weeks after being airlifted from Ragley, La. to Houston died. My friend drove from MS. to Houston and made it just in time to find out his father had passed. His fathers wishes were to be cremated,a small service at the catholic church and to be buried next to his wife's cremated remains. He had an insurance policy for his burial and to use Johnson funeral home. Johnson funeral home wanted to charge 7,000. for this. My friend stated that that was outrageous for a cremation and small service that was not even at their facility. The charges did cover transportation from Houston which is about 2 hrs away, however, they did say they would do it for 5,000. the amount of the policy lol. but whatever. The day of the service, which was at the catholic church, they brought the ashes but forgot the picture, flag, he had been in the navy, obit cards, sign in book and prayer cards. basically, they brought the urn and that was it. The priest asked the funeral director and he just shrugged and sat down. My friend was furious, you would have thought someone from the funeral home would have called and apologized. My friend called and talked to Steve who he had done the arrangement with and all he could say was yeah sorry about that, I don't know what happened but if you want to pick those items they will be at the funeral home. Nice apology right? It gets better though, my friend who was over the top angry, mourning and frustrated finally ended up talking to Andy Hankins the son in law of Mr. Johnson. I will admit I heard the conversation and my friend lit in to Andy and rightfully so. Andy was aghast that someone would actually have the nerve to be upset at him and what he said next even floored me. He said "so what the 9 people who showed up to your fathers funeral didn't get to sign the book." He said it with such sarcasm I was amazed someone in his line of business would say that. Then he stated well we gave you a discount already off of the original service so basically what did he expect. First of all, there were way more than 9 people and the fact that this man values a life by the amount of people that show up for a funeral astounds me especially during covid. Mr. Johnson, you should be so proud of your son-in-law! After that, all Andy could talk about is what a great guy Steve is and how they go to church together on most Sundays. Again it was all about Andy and not about the man who left behind children, and grandchildren and a life that was well lived and taken away to soon by a cruel epidemic. Maybe Andy when you go to church, instead of looking for potential customers you can take advantage of, try listening to the preacher. I would like to say, my father died last year and the care and consideration of the funeral home that charged us 1300. for the cremation and the picking up of the body was astounding. There are funeral homes out there that have compassion and respect for the family members. With all of this said why would anyone use this funeral home is beyond me. I have a lot of family and friends that live in Lake Charles, Baton Rouge and New Orleans and have sent out a mass text message and facebook messaging of this incident and by no means to use Johnson Funeral Home. It's really not about the money it's how people like you prey on the most vulnerable.

Phil Christopher

I have been to and worked with the staff there for a number of years and they have always treated the families with respect and dignity regardless of their status in the community.

pam hardy

Johnson Funeral Home on Lake Street has friendly, competent professionals that make the planning of a funeral easier to handle. The entire staff at Johnson did everything possible to make the family and friends feel comfortable.

Gwen Rybicki

We have used them several times and they have always been great to us.

Kenneth Browder

Recently my English bulldog suffered heat stroke and died. I learned about Johnson’s pet angel services from a friend. I was treated with outstanding service and compassion. And I paid what I thought was very reasonable for the cremation

William Rodgers

These folks helped my Father and I through a really hard time back in June of 2020 with my Mother... That's why I'll be using them again for my Dad's needs now... Highly recommended...

Linda T

I found the staff to be friendly and courteous but I feel they are somewhat overwhelmed. Probably due to lack of support staff.

Ron Folds

Johnsons buried my parents. Nice funeral home and great staff.

Fred Stalnaker

Haven't had many dealings with Funeral Services but I must say this was the best. Patience and Caring seems to be their trademark. Had to handle this over the phone 1200 miles away and the made so simple. Melissa handled it for us with such grace. She called me 6 weeks after my sister's funeral to see how we were doing. Never had anyone do that. The Johnson family seem to be caring , empathetic, and loving people.

Florence Mitchell

Awesome treatment in time of need..I could say so much about them, But I am going to stop because it brings back so many memories of my husband. . Everything was so great and they went out of their way just to help and make sure everything was fine.????????????????????❤️????????