Reviews of Victoria Avenue Funeral Home and Cremation Centre (Mortuary)

James R

My Dad died of cancer complications a lot quicker than expected in July and I was recommended this funeral home. While they acted professional and carried out the funeral without a hitch, they failed to inform my Mother that funeral expenses could be billed directly to the estate and instead left her (with me present as well) in the meeting room after signing the plan agreements to cash out her savings and available credit options to pay the full 5 figure bill on the spot during the consultation, only noting that the total amount was due before the funeral 2 days later. Both his bank and the estate lawyer were shocked to hear this and informed her afterward that it was common practice to bill to the estate given the short time period between death and burial. This added significant stress and grief to our family already in mourning, and since expressing her frustrations in a follow up consultation from the funeral home, no one's followed up or taken responsibility for this in any way. Instead of focusing on remembering him during his burial, this shadowed the entire event.

Craig Paulson

Travis and Kyle are the utmost professionals. They are very polite and efficient. Our family was well taken care of.

An H

Very nice staff ! Thankyou for everything ????

Shahriar Husayn

Exceptional service and on time arrangements were made. Very professional and well done.

Jennifer Prettyshield

I just recently buried my daughter ..they were so friendly and helpful and concerned ..they did a wonderful job in all they have done ..thank you so much

naeem akbar

Very friendly and caring staff