Reviews of Basic Funerals (Administrative Office Only) (Mortuary)

James Strickland

Professional and empathetic staff. Outstanding service, highly recommended.

Pat Hayes

The task of setting up my own funeral arrangements was made so simple and easy with the services of Basic Funerals. That alone was worth 5 stars, but in addition the cost and payments arrangements were reasonable and fitted my budget. I would recommend this to any of my friends who want to ensure their families are not left to do this for them after they pass. I feel confident that everything will be handle just the way I requested. And my family can be sure of my wishes. No second guesses. Thank you Patrick, you were outstanding.

Country3501

Very competitive prices and the staff was very personable

Patty Dinelle

Do not hesitate to use Basic Funerals. Our dealings with them have been overwhelming gracious, respectful, helpful and courteous. They provide services from beginning to end. Always there to help you out. They are all very knowledgeable. I would not hesitate to use their services again. Thank you so much for all you have done for us.

Rachel Lapalme

Tania was very professional, and attentive to our needs. She was very thorough in explaining the process, completing the paperwork and answering our questions. She was very personable and we even had a few laughs about events we had been through at funerals in our past, while still respecting our privacy. The documents arrived a few weeks later, and it is a relief to know that either one of us, nor our children will have to deal with the funeral arrangements when the time comes. Would definitely recommend Basic Funeral to anyone. Rachel

Mark DeWitt

A great experience overall, considering the subject matter of the purchase. Out agent was Tania. She is knowledgeable, answered our questions completely without making us feel our questions were dumb and applied NO pressure to 'upsell'. We would highly recommend Tania and Basic Funerals Ottawa to anyone looking for a reasonably priced funeral.

Mimi

Received a lot of compassion and kindness from the staff. All my questions were answered as I was clueless about the whole process of Burial. They walked me through the process. Overall they were very professional and caring. They made the process easier on me by holding my hand through it. Sam especially but all the girls were great. I would highly recommend them????

Kim MacDonald

The staff were highly professional, compassionate and prompt in their services. I would highly recommend - extremely good value for a task that needs to be completed

Build Your Future

Everything went smoothly for my dear mother's funeral, from beginning to end. At a time when you need support, I and my family felt supported. Thank you for all that you do. I felt my mother could rest in peace. She had the full dignity that she deserved and beyond.

Claire Paquette

Thank you so much for your Funeral Service for my deceased husband Richard Paquette on January 23rd 2018. His death was very sudden and basic funerals made this horrible situation much smoother. I would definitely recommend you to anyone. Thanks Claire

PJ Chartrand

The whole process went exactly as my Mother wished for so it was obviously perfect. We will be using their services in future as the simplicity and privacy are a perfect match for our family.

jean-sébastien Larocque

Excellent service during a difficult time. We highly recommend the Basic Funerals team

Sarah Ross

Truly a wonderful organization. I have highly recommended Basic to many people. They looked after my husband Brian's final wishes with much empathy and caring; answered all my questions and concerns in a very thorough manner. Unfortunately once again this past month I retained their services for my brother in law who died suddenly. A wonderful staff who set the bar very high in their kindness and sincerity.

Aaron Eseo

Very professional and Attentive to needs. I dealt with Emily and she communicated the whole process to me effectively and professionally. She was very compassionate and helped make the overall process less stressful.

Nick & Pierrette mcdonald

The family was extremely satisfied with the professionalism of the Basic Funerals staff. They were very kind and compassionate and the services provided were excellent. Highly recommended.

Ken Sorrenti

The service provided was excellent, professional and timely. All questions and concerns were addressed in quick time. I will recommend this service to all my family and friends.

Catherine Shannon

We are still in the process of finalizing our services with Tania, therefor we would prefer to wait until everything is complete before posting a review.

Angela Helms

Tania was professional and prompt with all communications and in activating services to ensure satisfaction. I have and will continue to recommend Basic Funerals.

Jeannnine Demers

Tania, looked after my funeral planning. (RE: helping me with planning my funeral arrangements.She did this with great patience which I called her again and again,more than once before I decided to go with Basic Funeral.Tania explain very well about all the information so I could understand everything about Basic Funeral.I would not hesitate to recommend Tania Which I already did to Family and friends. J.D. E..

Donna Jackson

Tania was very professional and helpful. There was no up-sale pressure or the tactic of making you feel guilty for not purchasing top of the line everything. I would definitely recommend Basic Funerals to anyone when they are in the position of needing funeral services.

D & G Weir

We could not be more pleased with our experience with Basic Funerals. From the beginning they were kind, straight forward and understanding. They offered a variety of packages that were clearly laid out and defined, which made the decision making smooth and less stressful. The prices were incredibly competitive and fair. We were able to complete all arrangements and payment online or over the phone. The estate closing documents that we were provided with our package were incredibly thorough and have helped us greatly in closing off affairs. The entire process was made more pleasant than could be expected given the circumstances. Every step of the process was made easier by Basic Funerals and we would recommend them to anyone.

Marj Bennett

Basic Funerals was very respectful and provided a wonderful service during the loss of my husband. They provided me with all the information and service support, and steps to follow as to close out the estate. I would highly recommend them

Nickie Rhodes

The staff were all very compassionate and knowledgeable. They made the whole process so much easier. Very helpful, polite and responsive.

Gary Regan

I was aprehensive as making your own funeral arrangements is not the task you look forward to. Plus I had experiences previously that were worse than used car buying. Tanya, was kind, knowledgeable and considerate. I would recommend her and her company when you need these services. And you most likely will.

Barbara Jay

We had an excellent experience with Basic Funerals. They seamlessly and effortless took care of all our needs in a professional and efficient manner.