Reviews of Rosar-Morrison Funeral Home & Chapel (Mortuary)

Kenneth Fallas

I was very happy with the service I received for the funeral of my brother ! The staff was great , the service very well done ! KF

Donald Marshall

Excellent customer service and relations, was entirely pleased by the whole process and the caring staff

Elias Paisley

The staff at Rosar Morrison funeral home are fantastic. They made great suggestions, they were patient and they were helpful. As sad a time as losing a loved one is, you still need help in making sure that the next steps run smoothly. We felt as though we were in good hands and it allowed us to take time to mourn the loss, rather than to worry too much about funeral arrangements. The service we received from the staff at Rosar Morrison was excellent. Melissa, the funeral home director is a caring and thoughtful person who is a great listener and easy to talk to. Our family is grateful to her and the funeral home for all of their assistance during such a sad and stressful time. It really helped.

Vicki Trueman

The people at Rosar-Morrison were able to offer a variety of options. There was no pressure to pursue any one course of action and we were able to plan what I had in mind already, given the circumstances of Covid. They were sensitive to the needs of me, my family and our visitors. The Home itself is very clean and well-maintained, and most importantly, the staff there are very understanding and professional. I highly recommend it.

Emily Daigle

Great Staff, really helped me deal with the loss & final arrangements for my Mum's body, I'm very appreciative of their help & deep caring, it means the world to me, my Mum died suddenly, & I'm multiply disabled as is my husband, they are wheelchair accessible including a washroom, I am grateful especially for their frank honesty & ability to deal with my weird & sarcastic humor. Thank You.

Marianne Marusic

I received excellent service at Rosar Morrison Funeral Home. Communication was thorough and quick and all of my questions were answered clearly and accurately. Our Funeral Director, Jaclyn Silva was very professional while maintaining a friendly and helpful approach. Her assistance in making decisions were important, making my brother’s funeral run smoothly and with grace.Jaclyn’s attention to detail was admirable and she was sensitive to our emotions at a very sad a trying time. The venue was comfortable, spacious and elegant and all staff members were polite and efficient throughout the process.

Tammy Hines

I thought it was weird leaving a review for a funeral home. How ever the people here are amazing. When my mom passed I had no idea where to begin. I called and spoke to Jaclyn. She was amazing. We met with her the next day and listened to every word. We had some interesting questions. She handled it with dignity and grace. We had set up a cremation and I asked for a viewing. In my head I needed to confirm it was my mom. I had a very special request for amoutfit I need her to wear. Jaclyn was amazing about it. We met with Andrew. He overseen the service. He was amazing. He asked what we wanted. He told him light and bright. We asked people not to wear black or blue. (Moms worse colours). Andrew came in a pink dress shirt and tie. It was amazing he did that for us. Jaclyn had a flower vest she wore. They really listened and made us feel very comfortable. I feel they went above and beyond for us. I can not thank them for giving us the time respect and understanding we needed. They where supportive understanding and very caring and completely compassionate. Thanks everyone.

Su B Cousins

With the difficult situation of COVID and the restrictions, losing my son during an unfortunate situation at a young age, Rosar-Morrison handled my son with great dignity, loving kindness and integrity. They kept me updated every step of the way. Thank you for your ongoing support during this painful time in my life. Susan

denise Bowes

Rosar-Morrison provided comfort and compassion from the moment we met with funeral director Melissa. To the closing day of the funeral with Katelyn. They added many personal touches at our request. All safety measures were followed with Covid. Our family highly recommends Rosar-Morrison. ❤

Alannah Mason

It was a perfect, they were very wonderful when my sister's and I went to say our goodbyes to our mother, they even let us stay for a little bit more, thank you rosar-morrison funeral,

Angela Boyd

Thanks to the sensitive and quietly professional staff our experience at this difficult time was made as smooth as possible. Thank you for your help.

grovesValma Groves

This is the funeral home I will use and have used over and over again the service is excellent they treat you with dignity no matter what walk of life you came from Thank you for everything ( Grant )

Maya Nd

I lost a good and close friend recently and Rosar was the place we chose for his service. Melisa was very kind and professional. We went over everything and on the day of the funeral all went smoothly. The staff at Rosar help us set up our equipment and arrange our room comfortably. Highly recommended.

H Abuzeid

The first time we called, Chad took the call, he was just amazing, calm, professional and gave information we were not even aware excited. Just fell in love with the picture of the facility and the staff professionalism and level of care. Called again to speak with Chad but he was not in the office that day, spoke to Melissa who was equally amazing, she provided a price list promptly, we discussed options with the family, got back to her for some adjustment and she was just simply fantastic and accommodated our needs. Michael was our go to person who worked with us to execute final arrangements; Michael is equally amazing, professional, kind, caring and very supportive. We visited the facility to plan the service; Michael was awesome, all our requests were met and beyond. Day of service, Michael and Melissa were present, Adam and Nada were equally wonderful and just an amazing addition to the team; everyone truly made things go smooth for us. We are just amazed how in sync the Rosar-Morrison Funeral Home & Chapel team are. We are grateful we made the right choice to have had the funeral service of our dearly beloved departed sister at Rosar-Morrison Funeral Home & Chapel; She is pleased with the choice. A big THANK YOU to an Amazing team!

STACEY HARRISON

The experience was very personal and warm and understanding it was customized to our needs and to the needs of the deceased. The sudden loss of a loved one is hard to experience to plan a funeral for, but the experience and service were given to us by Rosar- Morrison Funeral Home and Chapel and by Michael A. Kessel was outstanding.

Venkata Jayaraman

You literally live upto your vision/mission of DIGNITY! Thanks for your courteous and sincere services. Venkata Jayaraman, Gayatri, Rajshri, & Jai

C W

Terribly unprofessional staff, they are very dismissive when you need professionalism the most.

Moon Soca

My father passed last month during COVID it was a very difficult time for myself and my mother. I spoke to Erin who was a great person to talk to during this difficult time she helped with all my questions and made me feel like a human not a robot. I previously had put my dad put in a funeral home but I was not aware that they would not keep his ashes longer then 6 weeks. After I spoke to Erin I was able to move my dad and she got everything we needed. We had to have a virtual cremation and she got the flowers we wanted and we were able to do a prayer, her husband Graham on the day maked sure everything went smoothly. Thank you Erin & Graham making best of a very difficult time. Jessica.

judy “Judy” gadsby

Wonderful caring extremely compassionate and made sure I knew everything. Helped with forms and paperwork. Michael Kessel amazing man, Glen Burkholder I can't thank enough. This is not easy but they make it less stressful.

Connie Langille

The staff's caring was evident from the first meeting. There was no question too small that was not answered with kindness. My family appreciated the personal time and care given my son. They helped make a difficult journey a little easier. We will always be grateful.

Jimmy Nutton

Nice establishment

donika collins

Chad and the staff Rosar-Morrison funeral home and chapel, are truly wonderful and caring people. Chad was accessible and with his experience, greatly made my father’s passing so much easier. They couldn’t have been more kind, patient and caring. Thank you all.

Mark Gonsalves

During this pandemic having a funeral for a loved one was something we dreaded. But the staff at Rosar-Morrison were nothing but patient, helpful and understanding. They went beyond our expectations and made sure such a sad day was filled with comfort. The staff were friendly and tended to our every need, especially Michael Kessel, who was there every step of the way. He went the extra mile to make saying goodbye one to remember. Thank you Michael! I highly recommend Rosar-Morrison to anyone looking for a funeral home who's looking for quality care for their loved one

Stephen McIntyre

I had a unique situation where I was attempting to determine the details surrounding the death and internment of my sister who passed away shortly following her birth in the fall of 1958. My father was certain that the arrangements were looked after by Rosar Morrison at the time. When I called the funeral home I spoke with Greg Pomeroy and, following my lengthy explanation of what I was trying to do, he took it upon himself to check the records (the ones from the 1950's were manual) to see whether he would be able to find any record of my sister's funeral arrangements. He was patient and understanding of my situation and went well above and beyond the call of duty to assist me with my search. My many thanks to Greg - your efforts were very much appreciated!

Annabelle Menezes

Rosar-Morrison provides an exceptional level of service. At a time that is so difficult for families with the loss of a loved one, Rosar-Morrison takes charge of all the details. We felt extremely supported and knew that everything was in great hands. Michael Kessel made sure all our requests were fulfilled and was very efficient and responsive. He gave us so much of his time, we really felt taken good care of by Michael and the other staff. The funeral home is beautiful and a great space for the visitation and service.

howard moore

The staff, in particular Michael Kessel, were outstanding and very kind. He even came in on his day off to meet with us and make sure all arrangements were exactly as we wanted. His positive presence throughout was a welcome respite from the horrible reality of losing my 47yr old wife. He went out of his way to be kind and accommodate my wishes and this helped to make the experience bearable. Highly recommend Rosar-Morrison.

V Jam

Rosar Morisson did not only provide services but also they felt like family helping you. It was overwhelming events but I am so happy Melissa and the whole staff made it easy for us. I know its there job but they didnt make us feel that way. I told them my moms wishes and our wishes and they went beyond miles. Ig. I told them that we wish to bring my mothers ashes back to her home country. And she prepared all the necessary documents already. They also did all the paper work for my dad. Like I said they did everything for us as we wished. Made sure that my moms last moments with us was no stress but just to be with her. THANK YOU FROM THE BOTTOM OF OUR HEARTS.-J

Ramona Cernescu

Very knowledgeable, true professional, and supportive staff members. Thank you!

m spencer

The funeral home was very accommodating as far as what we wanted to do for the service. It is a clean establishment and my funeral director was wonderful. For the IDing of my dad before cremation, whoever prepped him put FAR too much makeup on him. He was almost unrecognizable and honestly would have hated what was done to him. Besides that last view of him, everything went very smoothly and I have no complaints.

Nicole Hillmer

This funeral home was the light in a really dark time for me. From my phone call after it had happened. To the first meeting and the obituary assistance, Joanne was a godsend And finally to the handing over of her remains, after an aftercare meeting with John, who handed me a checklist, everything was done promptly and professionally. I felt my grandmother was in good hands throughout the process.

Jane Trecartin

I have waited for today Valentine’s Day to post this review,as it’s a day of Love for all. I have been truly blessed to get to know and work with Daniel and Mike at the Rosar Morrison funeral home.My father’s Ceremony and every little detail that was done to make the day truly beautiful for my Father and our family will never be forgotten. Daniel and Mike and Rev you were so very attentive and loving and helping me every step of the way , I cannot thank you enough from the bottom of my heart. I have so many great things to say about this place the list would go on and on. This team at the Rosar Morrison will forever be in my heart for the services ,Love,compassion ect they gave to our family. Your new friend Jane for life Daniel. And Mike and team . Jane