Reviews of Jerrett Funeral Homes - Scarborough Chapel (Mortuary)

Wendy G

Every staff member I interacted with throughout the entire process was very patient and helpful. They gave me time to make decisions with a no pressure approach. The service was beautiful, and the celebrant took the time to learn about my beloved so that the service could be specially tailored for him.

Irene Pradyszczuk

Very kind and courteous staff. During my father-in-law's visitation we were allowed to bring our dog Alvin to the services!

John Mabaquiao

Despite the COVID restriction and limitations, Jerrett was extremely accommodating and helpful throughout the entire process. Helen & Macey were very attentive in organizing and facilitating the short period we had left with mom. They've explained clearly with us what to expect during the small memorial service as everything nowadays have very strict protocols. But despite, Macey was able to deliver and was very professional in handling any unexpected circumstances. Thank you once again Jerrett for your excellent service.

Tina Infanti

Thank you for everything and a special thanks to Phil. Everything went well and beyond our expectations. I would recommend this place to anyone that needs reassurance and comfort when losing a loved one.

Marianne Tavares

Quick to respond, efficient, clear communication, kind, compassionate. Will do anything to help. Can speak to anyone and they know what's happening. Very respectful

Ian Wilcox

Jerrett was compassionate, caring, personal and helpful

Sarah Burke

Staff are lovely and accommodating

Cassie Taylor

Very nice

Carly Duncan (PirellaBear)

Beautiful location and wonderful visitation. Highly recommend this funeral home to anyone.

Tony Zorbas

A sincere “thank you” to the staff at Jerrett on Kennedy for the assistance, guidance, support and hospitality they offered to me and my family during this difficult time. Not only they were empathetic to what I was going through, they went above and beyond by taking on many tasks to make the burden less taxing. The day of the funeral, they room was done beautifully. We could not ask for anything more. We highly recommended Jerrett. Much appreciation, Tony Zorbas

Madison Rooney

I have recently visited Jerrett funeral on Kennedy road for my cousins funeral and visitation services. The ladies there were so beyond wonderful and made everything so much easier on me and my family. Thank you girls!

HandiHelp Accessible Innovations

Helen and the rest of her team were extremely compassionate and respectful to my family‘s needs during our time of loss of our loved one. She was always one step ahead with anything we needed and we always felt very well taken care of. Thank you very much for your professionalism and kindness at the same time.

Robert Graham

Very considerate staff, covered all aspects of the funeral

Sarah Liipere

Speaking on behalf of myself, my family and our friends, we would highly recommend Jerrett Funeral Home at 660 Kennedy in Scarbourough, Ontario. My Grandmother recently passed away in her 101st year. She was the head of our family and so very loved. In my sister’s words, “I’ve heard that funeral home staff could make things easier but I never thought it was true until we had to do this. I’m so glad we used Jerrett.” The staff was friendly yet professional and treated both us and Grandma as though we were family. I can’t say enough good things. They made an awful situation just that much easier. This is the funeral home to use.

Leemoy Lee Len

I am very happy with the service. Great job and thanks to all the staff.

Deborah MacLean

I have to tell the truth, I was worried and scared when it came to mom's funeral. We decided to delay things due to the holidays. The service was over the weekend and it was the best funeral ever. Everyone there was saying the same thing. We were looked after so good, food was good and we are all very very pleased. I should also say, Jesika and the Minister were wonderful. I pre-paid and I'm glad I did. Thank you everyone at Jarretts.

Helen Syrmbos

Staff was so helpful with my father's funeral. They made my mom and I feel as though we were the only family being looked after. Prices are reasonable but more important, service was EXCELLLENT!!

Ed Finch

My sister-in-law passed away during the current pandemic situation. Fortunately her funeral had been pre-arranged. The staff at Jerrett Fuberal Home could not have been more caring and professional. Although all contact was either by phone or on-lime every question was answered promptly and requests honored. I would recommend this home to anyone. Ed Finch

Norma Anderson

We would like to say a big thank you to your entire staff for the way they took care of our daughter and us. From the time they came for her body the young man told me he was personally going to take care of my daughter, and that seems to have gone throughout your organization. Your director treated us like family, we appreciate it so much. I have done this before as I experienced the way you all looked after my Mother and stepfather, but I can tell others of the treatment I received from your company. Thank you very much, and a special thank you for your director. Your company shows exactly what professionalism is all about. Thanks again, and God bless you all. the Anderson Family

Devonte McDermott

Its never really a good thing if you're visint one of this establishments but I just admit that the staff at Jerrett made my situation a lot more comfortable and easier than I expected. Thank you very much to the staff and the funeral director lady with the black hair who took care of everything. This is a solid 5 star establishment.

James Hitchen

The staff were so kind and flexible. I really appreciated all of their kindess.

Calvin Roberts

The whole Jerrett Scarborough team provided my family and I extraordinary service during our time of sadness and grief from the loss of our mother. Jessika met us and helped us finalize all the arrangements for our mom’s final journey to rest with her late husband in Newfoundland. She was so compassionate and gave us options to consider in our planning. Golie met us at the door and expressed her condolences and showed us to a meeting room and made sure we had everything we needed.Jason handled all the shipping arrangements and kept us informed every step of the way. His kind, friendly and professional approach helped us to be confident that every detail would be attended to so we could focus on family time. Flora took care of all the contract and financial issues with the utmost professionalism and communicated clearly and expressed her compassion and care throughout. Our mom looked amazing and was received in Newfoundland in a timely and safe manner. We could not have asked for better service than what the Jerrett Scarborough team provided us.

Paul Kanellopoulos

SAHLGREN, Melanie Anne (May 03, 1968 - September 08, 2021) On behalf of Melanie's mom Marnie, my parents Gus and Maria, and myself, we would like to express our heartfelt appreciation and thank you for the compassion, attention to detail, and taking our loss of Melanie into their hearts. Philip went through every detail and offered us all options. Sophia always greeted us with a bright smile and tended to our needs plus maintaining crowd control the day of the service. She also remembered how I take my coffee. Jesika was very considerate after the service. Overall a great experience considering the circumstances. Thank you to all the staff at Jerrett. Apostolos Paul Kanellopoulos

Andreas Panou

It was a 10 out of 10 experience. Very attentive to all requests, handled with respect and professionalism. There aren’t enough great words in the English dictionary to describe Helen, Morgan and Sophie’s handling of the entire event. Again, thank you very much for your services. The teamwork was beyond our expectations. Kudos especially to the three ladies mentioned above. Andreas Panou & family

Debbie Clark

Please stay away from this place the behaviour was so bad and they charge us 4000 for a service that other places charge only 2500 for.my mom has a pre paid funeral and they kept the interest and then asked for another 480 for my mom cremation. The person did not want to be there and started yelling call the police or whoever you want over my mom body. They did not tell us they had her ashes until the new year. Please stay away from this place and tell anyone to do the same

Steve Aker

Although it was a very emotional situation that brought us there, the staff at Jerrett's were extremely comforting and helpful.

MARILYN SPENCER

Jerrett Funeral Homes (on Kennedy Road, Scarborough) were exceptional. My Mom passed away on February 8th and they were extremely professional in every way. I would not be hesitant in recommending them.

Erik De Oliveira

Reasonably priced, lovely inside and exceptional staff.

Tonia Langdon

Macey was extremely helpful and always available whenever we needed her and was extremely empathetic to our feelings regarding a very difficult time for us especially with covid precautions in place.

Rose S

I recently had a serice for my father, (i've had many family members go through jerrett) a man name alex ran the show. he was nothing short of amazing. morgan was the one who arranged the funeral, she was very kind hearted and was there for us throughout the whole planning process. we have a ton of problems in our family but morgan made sure to keep everyone happy. thank you alex and morgan :-)

Robert Giles

Your staff was extremely caring and respectful of our needs and our emotions during the process of planning Moms Celebration of Life. Macie I feel went above and beyond to help us through the planning. Macie was awesome!

Lynn Legere

I was incredibly impressed by everyone who I dealt with at Jerrett. Not only were they professional, they were also warm & caring in everything. They made my arrangements easy to complete & gave me suggestions that made the whole experience a comfort to me & my family. All our friends & family had nothing but praise for the funeral & the cemetery service as well as the visitation. I would recommend them every time! I have used other homes for my parent in the past but they didn’t come near to Jerrett’s experience.

Uve Potisepp

I recently visited Jerrett Funeral Homes, in Scarborough Ontario, to choose some urns for my parents. Morgan, an associate at this location, was very helpful, and made my potentially difficult visit a much easier one. All the staff I encountered were very kind, and I would highly recommend this funeral home to others. Thanks again.

Jay Outdoors

I have been to Jerrett Funeral homes for extended family funerals and was always impressed with their facility and staff as a guest. Having recently experienced the passing of our mother, I got to see an even greater level of professionalism, experience and empathy as our family navigated through the worst time in our lives. Jessica was our main point of contact, and her knowledge of our cultural traditions and grasp of the Macedonian language made the process that much more comforting and streamlined. The entire staff was great during the process, and i'd highly recommend them to anyone in need of their services.

MUHAMMAD ALI

I LOVE ARCHER A LOT

Ben Boakye

I am very appreciative of the ceremony put together by Jerrett Funeral Homes. The funeral director (Macey) was very helpful and respectful from start to finish. The space was very nice and the ceremony went well. Very respectful service.

Ljubica D

From the first phone call with Jesika to wrapping things up after the funeral, my family and I were 100% satisfied with the service we recieved from Jesika, Sophie and everyone else we came in contact with at Jerrett. Thank you for helping us to navigate through this difficult time.

Carmen Carrasquilla

Thank you Jerrett Funeral Homes - Scarborough Chapel for providing excellent services. Both Morgan and Macey were kind, professional and accommodating to our needs in planning, coordinating and executing a beautiful funeral service. Our family truly appreciates the quality of service provided by all the staff and would highly recommend Jerrett to others.

Michel Tseramis

Very professional and supportive.

Jill Spencer

This was my first time ever having to seek the services of a funeral parlor and I was apprehensive and somewhat nervous. The Funeral Director at Jerrett Funeral Home Colleen Fleming quickly put me at ease. She was kind, attentive and answered all of my questions in a clear and concise fashion. All of the staff have been more than helpful to me during this difficult time and I would HIGHLY recommend their services

TINA MORALES

Peace Love Care & Support! The staff become part of your family and loved ones. Honest support system. Understanding loyal & Attentive service.

Marilyn Creelman

The people that I dealt with at the funeral home where very helpful, they explained everything to me that was going to happen.

Justice Brennan

Helped me through both my dad and my brother's funeral. They give above and beyond for families

Vangie Yama

Your services were very professional and the staff was helpful, kind and compassionate. They took care of our needs and made it a little bit easier to deal with the passing of our mother. Thank you very much for everything.

Joe Simpson

The staff have been very helpful & informative every step of the way.

Laurie Giles

We had 1st used Jerrett 17 years ago when our dad had passed away & were very happy with the service we received then. When our Mom had passed away Sept.13th we had already decided to choose same home however hit a few glitches to an otherwise great experience. Had already had her body sent to Jerrett then found out some policies had changed over 17 yrs. & were not allowed to bring in outside caterers namely Japanese food but we were not interested in the kind the caterers provide but more traditional dishes. Found out Mount Pleasant visitation centre allowed outside caterers which would have also been convenient as both parents are in a niche there. Ran into double charges for transportation & extra storage costs if she was retransfered next day so we decided to stay w/original plans. Staff were excellent & so obliging but my only complaint was your antiquated audio/visual system for showing a beautiful loop of photos my daughter had painstakingly compiled that not only included family but photos that included friends that would have attended the funeral. Even by following instructions on how to do this we had difficulty & although your staff tried to assist the night before could not get it to run off DVD. The day of the service still had trouble & finally got it going off the laptop onto a small projector screen in the Chapel just in time. Would be beneficial to have large screen tv's wall mounted in the rooms other than the Chapel whereby the pics could just be run off a USB stick. Thank goodness we had many picture boards in the chapels but finally got it going. We delayed guests from going in the Chapel for visitation till the problem was solved but it was a big needless stressor at the time. We had a time restraint for the funeral as one brother was travelling fom B.C. so my daughter worked on the pics day/night to complete it in a short time. THE EQUIPMENT IS WAY BEHIND THE TIMES & NEEDS UPGRADING IMMEDIATELY. I had even addressed the staff about this at the time & they were sympathetic & probably not the 1st time they were hearing that. As minor a detail as you may think, in my estimation would have made me an unhappy client. A big thank you to all your staff we dealt with during this time. They were more than patient in dealing with all our uncertainties, changes & scattered thought processing, namely Sophia, Macey & the main gal we dealt w/who I had mistakingly called Mason & her name escapes me & the lady at reception who wore the exact same brooch on her suit as the one I wore both given to us by our moms!

Catherine Karellas

The team at Jerrett gave us peace of mind and during a time of great sorrow and fatigue. Macey Fergusons' calm and professional manner allowed me to make decisions in a timely, informed way. She took care of EVERY detail. Jeff was courteous and respectful, transporting us with care and dignity on the day of the funeral. Noticing my cough, he even presented me with cough lozenges! Thank you for providing quality, top notch service . It allowed us to honour our fathers' memory in the way he would have wanted. Well done

Jim Melvin

Can’t say enough about pre-planning for your funeral. My father passed away with a pre-planned cremation at Jerrett’s. Everything was prepared as per the agreement. Expected additional costs were related to flowers, food and reception. All was taken care of. So much easier and comforting knowing all the decisions have been made. Jerrett’s did a great job.

Peggy Collier

Calvin was extremely informative, thorough, kind, and thoughtful. I felt comfortable with him, as well as confident that I'd made the right decisions. I appreciated his assistance.

Lindsey Cake

We had my sister’s service here recently. All of the staff are very compassionate and made us feel very comfortable. Her service was beautiful. We had a celebrant speak who the home recommended. Her name is Teresa Wright and she did a wonderful job. I would highly recommend her and Jerrett funeral home for your loved ones. Thank you to the staff at Jerrett for everything you did.

Marilyn Bartlett

Our recent experience with this funeral home was not positive. We had preplanned the funeral and don’t know if this led to the issues we faced or whether they were due to having insufficient staff. The Funeral Planning process was sloppy. There was a delay in posting the obituary on the website, and items relating to the service were never discussed with us, resulting in awkward moments. Communication with us and amongst staff was poor. One staff member would start a task and go off work for the weekend. Other staff who were to follow thru seemed unaware, until we followed up. We all understand the need for COVID procedures but some requirements seemed more to decrease their cleaning workload than keep people safe. On the day of the service, staff were polite and professional with us. Jeff was particularly kind. The pictures and mementos were nicely displayed. The hassles leading up to and during the service,however, added anxiety to an already difficult day. I will never prepay a funeral again or do business with this company.

Chris Fermanis

I thank all the staff at Jerrett in scarborough for their support, compassion and outstanding service. Your care and understanding is much appreciated. Thank you very much. CF

Rossana Atienza

I highly recommend Jerrett Funeral Homes. The service my husband and I received after my mother's passing was beyond words. The team was exceptional, especially our Funeral director, Colleen. She was compassionate and caring. She was really helpful and made it easier for us in time of our sorrow. Thank you again Colleen and the team.

Chris Billy

very understanding and professional from start to finish, very friendly staff, easy to work with . Answered all our questions and concerns. Made it is on our family in the time of need. Compassion, but also cheerful.

Stefano Marcelli

Staff were amazing. Recently attended a visitation and was impressed by the professionalism and sincere compassion of the staff. I would definitely recommend this funeral home to others.

Drew Wallace

Very reasonable prices! Staff were so kind and accommodating. Don’t know how I would’ve gotten through the worst day of my life without the help of everyone at Jerrett.

Candice Sharpe

I recently attended a wake for my dearest friend and the staff truly captured who Brandy really was. I can’t imagine a more perfect ceremony.

Marylou Zielnski

very good staff helen

Virginia Fraser

It is with our deepest gratitude that we extend our heartfelt thank you to Jerrett funeral homes for their recent care of our Sandra Elizabeth. Sadly, we have managed many funerals (some with Jerrett) but it was this experience that will leave a lasting impression in all our hearts for the rest of our lives. Colleen is by far one of the best, most compassionate individuals I have ever met... the way she extended her services leads us to believe, with no doubt, that she went above and beyond. We fell in love with Colleen within the very first interaction. These times are tough, but, we must appreciate how educational and easy colleen made it on all of us, given the circumstances. You would be hard-pressed to find another individual more suitable, or, better to manage these types of services.... she was absolutely fantastic... I can't say it enough. Colleen... please continue to explore this field of work... nobody does it better. From the Family of Sandra Elizabeth Clifton, We love you without effort ❤

Amanda Winslow

Having to arrange a funeral with no preparation/notice can leave you very frustrated and feeling overwhelmed. I had the pleasure of working with Jesika, and she was amazing. She was extremely friendly, caring and helpful. She truly made such an unfortunate and sad time, easier to manage by going the extra mile. Thank you again Jesika!