Here we offer you all the reviews of real people who buy the products of Stewart Monumental Works Ltd. (Mortuary) in Oak Bay territory (Canada).
To this day this firm has a score of 5 over 5 and this rating was based on 74 reviews.
You must have seen that its rating is very high, indeed, it reaches the best punctuation it can earn., and it's founded on a very high number of scores, so we may think that the rating is quite accurate. If people have bothered to give their feddback when they've done well with the service, it works.
As you know, we do not usually bother to write opinions when they are good and we usually do it only if we've had a problem or incidence...
This Mortuary corresponds to the category of Monument maker.
A very professional service, I highly recommend Stewart Monumental Works.
Luke went above and beyond to help make my request a reality. The service is second to none.
Been working with these folks for the last several years and they are nothing but the best. Highly recommend them to anyone needing headstones, markers, monuments, etc.
Had excellent customer service and they made a beautiful marble headstone.
I highly recommend Stewart’s , my dad’s headstone is amazing , living his best life fly fishing , hunting the detail perfect, and in such a timely matter ordered Oct 28 and it was delivered/set Nov 4th
Luke helped me and I was very very pleased with the stone that he made for my son!! I would recommend Stewart Monumental Works Ltd to anyone wanting a stone made for their loved one. Thank you Luck!!!
Stewart Monumental was excellent in helping us design a grave marker. The staff responded patiently to our suggestions and edits to the design and we are pleased with the result.
Exquisite work. Mum has a one-of-a-kind marker. And so was she. One of a kind. Thank you, Stewart Monumental. Our family is grateful for everything you have done to facilitate Mum’s immortality.
A sincere thank you to Stewart Monumental Works for their great and prompt service to our family over the years. Twice now I have ordered grave markers from my home which is in a different locations than Victoria with the greatest success. Our new stone honouring our dear Mother is just perfect. Thank you.
Great staff and even better service. Beautiful custom markers delivered with exceptional craftsmanship.
I recently lost my husband and wanted a unique flat marker for him. I spoke with Luke and was very impressed. They made a drawing for us that was great but i wanted it large enough to put both mine and my husbands complete birthdates on it. So they did a larger drawing that was just what I wanted. It has been delivered to Langley right on schedule and I was very impressed with it when I saw it yesterday .I would recommed Stewart Monunental to anyone.I am very pleased with them.
I had a Flat Grave Marker made for my late baby,and it turned out beautiful! Thank you to staff as well, quick responses to emails and calls! I truly appreciated everything. Thank you
Crafted a beautiful stone and met all of our expectations. Service was excellent. Highly recommended.
Superior quality and workmanship. Stone that last for loving memory forever s
Highly recommend! Very professional and incredible quality!
The quality of work Stewart Monumental does is absolutely amazing. Last year they crafted a beautiful headstone for my mom, and recently a granite memorial bench for our family. Luke, Terri and all the staff at Stewart were fantastic to deal with. So caring and dedicated to their customers requests. Communication is phenomenal. I honestly can't say enough good things about them. Thank you so much!!!
Excellent service.
Stewart Monumental Works is great. Great staff and workmanship. Luke is the best.
Very efficient and friendly service, as well as superior product!
These folks must be the best in the business. I've dealt with them on a number of occasions, both for new stones and refurbishment of others. They are great to work with (at long distance, in my case), do excellent work, and deliver exactly as promised at reasonable cost.
Beyond expectations -professional and caring.
Nothing but praise and gratitude for the beautiful headstone for my beloved husband and me. Luke and the team were so skillful and accommodating, especially with the challenge of incorporating unusual Hebrew fonts, and reworking the design until it shone. Every interaction was thoughtful, compassionate and effective. Thank you for making this difficult task so ultimately rewarding.
I have been using Stewart Monumental Works in business for 10 years. Their service, quality and expertise is beyond expectation. I would (and do) highly recommend them to any family.
Wonderful experience, they're very professional and delivered exactly what I asked for and More! Beautiful detail and quality, would deffinetly recommend to anyone!
Great Service and Staff - especially Terri - Well Done!
The finished product was beautiful and the service was exceptional. We particularly appreciated the replacing of the small wooden heart after the placement of the monument. We highly recommend Stewart Monumental Works Ltd.
Very professional and caring. We were taken out to choose a stone type and then completed placing the order within the hour. The marker was completed very quickly (over a month before the promised date).
The staff at Stewart were very patient and helpful as my siblings and I went through several changes to the design of our mother's gravestone. The gravestone looks perfect and was delivered to the cemetery in Tsawwassen within a few weeks after ordering. Highly recommend Stewart Monumental.
Working with Terri at Stewart Monumental Works was so easy and smooth...from helping me with choices and budget to getting the work done and the monument installed took only a few weeks. I am delighted with the quality of the work and would definitely recommend Stewart to others.
Excellent quality and service. The stone was delivered on time and was exactly as we had wanted- down to the smallest of details. If you're looking for exceptional product and professional staff, then Stewart Monumental Works is your only choice.
Amazing customer service and the workmanship exceed my expectations. Would strongly recommend this company. Adélia OToole
Excellent communication throughout the whole process. Very compassionate and understanding people. Excellent quality work.
I found both the service and quality of the headstone to be very good. I would definitely recommend this company to others.
After contacting three other monument makers, my experience with Stewart was significantly better than the rest. They are professional, considerate and accommodating, with good communication skills.
Mr. Luke Straith was very helpful, professional, and very patient in planning the design of my parents headstone and adjusting the design several times until it was to the liking of the seven of us children! Ha, ha! It's completion delivery and set up was much sooner than expected. We are very satisfied with the end product and with the first class service provided by Stewarts Monumental Works! Many thanks to the Luke and to the crew!
don't expect stone by burial date, you will be disappointed
Such a good experience during a stressful time. Stewart Monumental Works offers great prices, options, very friendly and extremely helpful staff. And to top if off....my order was completed in record time and delivered just as fast without a hitch. Getting my order completed and delivered quickly was very important to me. Since dealing with this company I have heard great things from other people as well. Highly recommend them.
We are very pleased with Stewart Monumental Works Ltd. They delivered our stone on short notice and it was perfect. Thank you very much Luke and Ryan.
Terri was amazing and helped me through this process with patience and expertise! The end product was just beautiful, high quality and exactly what I'd hoped for. Five stars and more!!!
Awesome service and the folks did a spectacular job of interpreting what we wanted for our dear parents double gravestone [Knud and Inga Andersen]. Highly recommended.
Thanks so much to Teri of Stewart Monumental!! Their work is prompt and professional. The process was so easy it felt like I was shopping in person.
We are extremely happy on choosing Stewart Monumental Works. They were very professional in handling our situation, long distance as we live in Alberta. They went over and above providing us with excellent communication and service under unusual circumstance.
Luke at Stewart Monumental Works was excellent with his care and attention with our sister's marker. He went the extra mile to help my Mom who is elderly and non-English speaking to ensure she was able to have the Chinese captions she wanted. We were very happy with the service and the results.
Tom at Stewart Monumental was just terrific to work with. We purchased our original family headstone a decade ago for my father, and my mother's name was added beautifully. This organization is detail oriented and well organized, with great product and follow up service.
On July 26, 2019 our beloved dog passed away. I wanted a grave marker to place in our memorial garden. I found plenty of options on-line out of the U.S.A, but almost nothing available in Canada. I sent an email out to numerous Memorial/Monumental companies in BC and Ontario, that create grave markers for humans, asking if they would kindly create a grave marker for a pet. Only one company responded to my request and that was from Stewart Monumental Works in Victoria. In fact, Rob responded to my email in only a couple of days and actually called me! Although creating grave markers for pets was not something they normally crafted, he requested what I was looking for and said that he would look into it. A couple of days later Luke called me and said that they would look for a good piece of spare granite (2 1/2 ft long x 3 in thick) and engrave it for us. In very short order our grave marker was completed and we picked it up in Victoria (we live in Nanaimo). I was initially delighted just to receive a response (especially a phone call) following all the email requests I had sent. (By the way, I never did receive a response of any sort from the other companies). It was such a pleasure doing business with this attentive, compassionate and most professional company and their employees. Very kind of them to respond and particularly kind of them to take the time to craft our extremely well crafted grave marker. I tried to attach a picture of the grave marker but it didn't work and I am sorry about that. I will forever be grateful. Diana
SMW did a fine job in producing a flat gravestone in granite on which ten of my family members were remembered. All planning was done on-line, with me sending a draft in WORD and SMW sending back it's version, with options for type of stone and configuration of text. We went back and forth a couple of times, fine-tuning the font and justifications. I have just returned from the burial park where the stone has been laid, and it is flawless. The cost was very reasonable, too. My family will be very pleased to see this fine work when we gather there as a group to remember our loved ones.
Without doubt, the most efficient, accurate and courteous monument company in British Columbia. Would not hesitate to recommend them.
Have had 3 headstones refurbished and one new one created. Very happy with the work they did for us and would recommend this company and refurbishing headstones to everyone!
Extremely satisfied with their help and suggestions at this sad time. Very professional staff and wonderful product. Thank you
Designing a headstone with Terri and Luke was very easy. We went back and forth with design ideas and the finished product was more than I could have hoped for. Everyone at the service was very impressed. I would highly recommend Stewart Monumental Works.
Very professional, they paid attention to detail and completed the project on time. I was very pleased with the quality of work , I would highly recommend this company
Recently, after losing our Mom, we had the other half of our parent's double marker completed. The workmanship was exceptional and the experience positive. They matched the font style to our Dad's side of the marker perfectly. Given the sad and stressful time we were going through, they put our minds at ease. The entire staff was very helpful with suggestions. We highly recommend Stewart's Monumental.
Their great and fast service and lovely staff Highly recommend them
Excellent quality of work - thank you to Luke and his team
Tom was wonderful in assisting us to get just the right monument for our family member, and helped rush the order in time for us to transport to Saskatchewan - thank you for all your help Tom!! Highly recommend!
We are very pleased with the service we received from Stewart Monuments. The staff respectfully helped us navigate the process of choosing the head stone and took care of all arrangements with the cemetery.
We contacted Stewart Monumental Works to refurbish our ancestor's tombstone, which was almost illegible after 100 years. Their suggestions and expertise were invaluable. We now have a beautiful flat grass marker and base which complements the original tombstone. The workmanship is superior and the quality of materials is excellent.
We were so thankful for your patience and flexibility and artistic abilities as we worked with the many different requests and preferences from our large family. In the end, everybody was very pleased with the results and the service.
Kind service.
Great advice, very professional and helpful in dealing with an unexpected event in our family. The monument was perfect on the first rendering and the delivery of the monument to a distant cemetery was totally on time, despite difficulties and uncertainties due to Covid-19 complications. Highly recommend Stewart Monumental Works!!
Stewart Monumental Works is extremely professional and provide amazing service. They are very accommodating and offer excellent advice.
Stewart Monumental Works created a grave marker for our family and the following year added an another inscription to the marker. Both times we dealt with Stewart Monumental we were impressed and grateful for their expertise, professional manner and excellent workmanship. They patiently listened to our input, provided examples of different design options, and created a marker that met our wishes. We would recommend them highly.
Stewart Monumental Works made our parent's headstone in 1999, so upon contacting them in the fall 2020 for six interment marker stones, they replied quickly and effectively to design the layout of the new stones. Luke and the staff responded patiently to incorporate our various ideas and revisions to finalize the designs. The finished marker stones were beautifully inscribed and coloured. Their customer service and superior workmanship were exceptional including the cleaning and refurbishing of our parent's headstone. We highly recommend Stewart Monumental Works. Thank you. Jonathan and Catherine
Excellent craftsmanship and service. Staff worked closely with our family to give the result we wanted - in fact the monument exceeded our initial hopes.
I was most impressed with Stewarts professional attitude and helpfulness. They took my order and produced, in short order, exactly what I had invisioned. I was surprised how quickly they manufactured and delivered the stone marker. I went out to the burial site and was most pleased with the end result. Thank you Robert and Co. job well done.
From initial contact to template development to manufacturing and installing the memorial marker, Stewart Monumental Works were flawless and exceeded my expectations. They are easy to work with, prompt with completing my project and very professional. I highly recommend them.
The preparation of the memorial stone was beautifully done. Luke's placement of the stone and its foundation were so meticulously completed that it is difficult to tell that the memorial stone was placed recently. Well done!