Reviews of Harper-Ridgeview Funeral Chapel (Mortuary)

Carmen Welch

Harper-Ridgeview was wonderful in helping my family after loosing my Grandmother. Having Elijah with us for the day was wonderful, the day was organized and smooth. Elijah was patient and concerned about how we were doing. I recommend working with theses guys.

Molly Ramsey

We had a good experience with Harper Ridgeview pet cremation from the moment I made the first phone call. They were sensitive to our needs and worked with us during this difficult time of decision making. I appreciated that during this COVID crisis they are donating pet cremations to Animal non-profits and I couldn't think of a better way to honor our old dog.

Lexi Olea

Mark Gustafson is a true professional with integrity. Working with him for the short time I was fortunate enough to have the opportunity taught me so much. He truely cares about every single family that comes through his doors. I would recommend Harper Ridgeview to anyone and everyone.

Staci Renae

I seriously cannot give this place enough thanks, especially to Lucas! I was blown away to find out that he is still an intern, because he made one of the hardest experiences of my life manageable. My homeless father passed away due to Covid/pre-existing conditions, very unexpectedly. Lucas was the first person I spoke with when I could barely speak without sobbing, and was so kind, empathetic, patient, and understanding. It took me a few weeks to raise the funds for the unexpected loss since I was only next of kin, and Lucas and the rest of the staff were amazing, I never once felt rushed, or pushed about payment/making the trip to pick up his remains. Lucas went above and beyond for me, and I have more gratitude than I can express in words for him. I will always recommend this beautiful business to anyone in the area who is going through this heart wrenching experience. Not only are they looking out for your deceased loved one, they are also looking out for your heart as well. Thank you, Harper-Ridgeview, I can't say it enough!

NancyJo Rauch

With surprise and deep sorrow, my family needed the services of a funeral home. The police took my niece's body to Harper-Ridgeview, and we choose to use their services for her cremation. Alexis was in her first few months on the job. But her professionalism and empathy reflected her time with Hospice. My family dealt with our grief using sarcastic humor, Alexis supported us coping in this manner. The death was suspicious in the minds of law enforcement. Alexis answered every question I had about the process of an autopsy and how to work with the medical examiner. The remains of my beloved niece were packaged in an affordable container that was displayed at her Celebration of Life. It will be several more months before the coroner's final report is complete, and I know Alexis will be there to help me understand the final conclusion to explain my family's loss.

Michael Scribner

I only have words of gratitude and appreciation for the considerate care that Mark G and Harper Ridgeview provided for our family when we lost our mom.

Rachelle Keend-Lynch

Such a beautiful place. Elijah Grenot was an amazing person to work with. He has been so kind and patient with us. Elijah answered all of our questions with compassion no matter how small they were. We feel he truly went above and beyond. Our family highly recommends Harper Ridgeview and even more so Elijah Grenot. We appreciate all you've done for us.

Wendy Neptun

The Harper Ridgeview staff were very kind, compassionate, and helpful when my loved one passed. I highly recommend their services.

Maureen Wahlman

I am very grateful to the staff at Harper- Ridgeview Funeral Chapel for the manner in which they handled the cremation of my dog, Hawthorne. His remains were cared for with dignity and respect. I too was treated kindness and compassion. Hawthorne‘s ashes were returned to me within three days, in a beautiful container. The cost for cremation was very reasonable as compared to having this service provided through a veterinary office. I highly recommend the services of Harper-Ridgeview for your pet cremation needs.

Trish Whitley

I have been to Harper Ridgeview a few times for pet cremation. The owner is fabulous and very responsive. The staff at the Sequim and Port Angeles locations have always been extremely nice and caring. I recommend their service for your pets. ????????

Dale Ellis

When my younger brother died suddenly and very unexpectedly, I was devastated, a condition that was complicated by the fact that Wayne lived in Sequim, Washington and I live in Little Rock, Arkansas, so there were a lot of details that needed to be taken care of right away that I could not be physically present to attend to. From the very start, Caroline helped take charge to navigate me through the process and really talked me down from the ledge a couple of times, then followed up with a text message well after the fact to make sure I was doing okay. She made sure the arrangements we wanted were put into motion and oversaw the whole process of Wayne's cremation because his brother and I could not be there until several weeks later. I've never had to deal with these kinds of details before. There was always someone else to do it but this time the task fell to me. The staff at Harper Ridgeview and Sequim Valley funeral homes guided me through the process, helped gather the needed paperwork and worked with my family's insurance and helped provide my family with extraordinary care and compassion. They could not have been more attentive and responsive had I been a member of their family. I'll be forever grateful that they were there in my time of need.

Depressed Hoarding Hippie

I called on Harper Ridgeview for the cremation of my dog. They were very helpful and it was comforting to know my dog Mike never had to leave town. Their crematory is local. They were more than accommodating and Mike was home by the end of the week.

Emily Batton

We lost my Grandmother in October and Caroline at Harper Ridgeview was our funeral Director. Caroline did an amazing job and was genuinely kind and dedicated to helping us make this process a little easier. She had a wonderful attitude and overall warm personality as my family made hard decisions. It is never easy to loose a loved one but we really appreciated the care and service we received at Harper Ridgeview.

SJ Parkvala

We called Harper Ridgeview as our dog Boodha was getting sicker, just to line things up and see what they could do for us. Boodha’s passing was faster than expected, and Lucas was there to help us in this heartbreaking tyme. It was hard saying that final good bye and Lucas was very patient and caring in this difficult tyme. Elizabeth even checked after we received Boodha’s ashes, just to see how we are doing. Thank you for making things easier in this difficult situation.

Tracy F

Family death called us here, the staff was wonderful and caring. We were treated as family, a lovely young lady named Stacy or maybe Sarah (confusing times, sorry) put us at ease with directions. Thank you so much for all of the help you all offered to our family.

Kerry Pierce

I’ve had no experience in putting a loved one to rest. Erick, Emily, and Mark guided me through the arrangements when my brother passed. I found Harper Ridgeview to be professional and compassionate. Erick walked me through the details and options, which enabled a beautiful memorial. Highest recommendation.

Jasmine Tucker

As soon as I walked through the door they were nothing but kind and helpful in my time of need they got a beautiful finger print of my fathers thumbs I don’t know what I would have done if it wasn’t for their help my father would be very happy with how everything thing turned out Thank you so much for your help my family really appreciates it and their urns are vary beautiful I would 100% go back when someone else in my family passes away definitely recommend for anyone that has suffered a loss

Debra Haller

We had 2 experiences with Harper Ridgeview within a month. Our 36 year old son and our 17 year old yellow lab. I cannot begin to say enough good things about how we and our loved ones, both human and pet, were treated. So much respect and care. Thank you for standing in the gap and taking care of us all.

Ann

A grateful thank you to Darren and all at Peninsula Pets for helping us with our beloved dog. Your caring and quick response made his passing easier for our family.

Amanda Hill

Huge rave to Harper-Ridgeview and their staff; Danny, Mark, and Savannah. I recently lost my pet snake, and tried calling a couple veterinary offices to see if they could help me. They made me feel as if my request was ridiculous and unreasonable. I had almost given up hope when a friend suggested Peninsula Funeral Homes. Danny called me personally, less than 24 hours after I had submitted my inquiry online. Danny was compassionate and helped me understand the process and my options. When I arrived at Harper Ridgeview, Mark and Savannah were also equally compassionate and kind. Though cremating a pet snake might not be everyone's "cup of tea" Danny, Mark, and Savannah didn't treat me any differently than if I was chosing these services for my childhood dog or any other loved one for that matter. I have heard good things from other in the past about Harper-Ridgeview but I know I will be chosing them for any future services I might need. Thank you all, again, so much for your compassion.

tom capranica

Sadly needed their services for my small dog and companion which no less than an hour prior had to put him to sleep. The most gut wrenching thing I've ever had to do......The staff, Lucas, was prepared for my arrival and my little pal..... He was kind and considerate and assured me he would take good care of my friend. Was contacted sooner than I expected, that his remains were ready. I was greeted with the same kindness and consideration...... Good people and the follow-up message was thoughtful and very kind.

Casey Allen

I wasn’t prepared for my mom to die. There was no life insurance and it was all on me to deal with things. I usually never write reviews on anything. But you guys touched my heart. I’m just so pleased and grateful to have gone here, You truly cared and worked with me to get through these hard times. It’s comforting to know there are businesses out there that truly love the people in their community. Thank you guys so much for everything!

Robert Sullivan

As the death of our our 18 year old beagle approached, it was comforting to know that Harper-Ridgeview Funeral Chapel was there for us offering pet cremation. I would not hesitate to use them again when the time comes.

Leslie Fenske

On May 22, 2020, following a bout of pneumonia, my 94 year old mother-in-law's health suddenly declined and my husband (her son) moved her from the hospital in Puyallup to her daughter's home in Sequim, WA. My mother-in-law entered into hospice care the very next day with Volunteer Hospice of Clallam County who were amazingly helpful and caring. My widowed mother-in-law's pre-paid cemetery plot is located in Lynnwood but our family wanted to make funeral arrangements in Sequim so they could handle everything from where she was living at the time. A week after moving my mother-in-law to Sequim, my husband and I scheduled a meeting with Mark Gustafson at Sequim Valley Funeral Chapel to make funeral arrangements. We had never met Mark before and chose him mainly based on the online reviews and we are thankful that we did. Mark was extremely knowledgeable and walked us through the necessary steps to cover the items not already paid for. We finalized everything necessary. We went from there to visit my mother again before driving back home to Puyallup. Two days later, my mother-in-law passed away. Even though our family knew that her health was declining rapidly, we didn't know she would pass away so quickly, only eights days into hospice care and only two days after we finalized the funeral arrangements. We know that God had a hand in all of this. We are beyond thankful to Mark Gustafson, who handled the pick up, care and transportation to Lynnwood and coordination with the Lynnwood cemetery. On top of that, he also collected the doctor signature and ordered the death certificates. There are so many steps involved in funeral arrangements and Mark's 40+ years of experience were evident in his excellent handling of my mother-in-law. Just three days after my mother-in-law's passing we met Mark Gustafson in Lynnwood at the cemetery for the interment and immediate burial. He had the original death certificates to give us then. It was such a relief to know Mark had everything handled for our family. It was also much less expensive to have Sequim Valley Funeral Chapel handle the funeral arrangements instead of the the cemetery where my mother had prepaid for her plot she shares with my father who had passed in 1985. It has come to my attention that any cemetery and/or funeral home associated with Dignity Memorial, which is a huge corporation, will inevitably charge more money and the Lynnwood cemetery where my mother was buried is part of Dignity Memorial. Their estimate of funeral expenses was much higher than what we paid to Sequim Valley Funeral Chapel. I learned a lot from this experience. Prior to this experience, I was not aware that someone could pay for funeral expenses separate from cemetery expenses from two different companies as this was all new to me. I hope by leaving this review, I have helped inform another family to prepare early and absolutely place your trust in Mark Gustafson and his staff at Sequim Valley Funeral Chapel, a part of Harper-Ridgeview Funeral Chapel of Port Angeles. I know other families would find a sense of relief knowing that their final arrangements were completely arranged and paid for so that the family left behind does not have to go through the stressful time and expense of making those decisions at the time a loved one passes away. It has sure inspired my husband and me to make sure all of our funeral arrangements are finalized and paid for now so our grown children don't have to deal with this at that time. Leslie Fenske

Dennis L

I have never felt as welcome and listened to as I did at this facility. No recommendations just at options. Very nice.

Steven Seibert

Mark Gustafson and staff were super helpful in pre-planning my brother’s Cremation Services months before it was needed. When it was needed, everything went smoothly and it was a relief to not have to make any more decisions or put out any more money! Thank you ☺️

Debbie Wolters

Very caring and respectful staff. Stayed in close contact with in case we had any questions. Would highly recommend this business.

Ali Schmit

My cat passed away from leukemia last night. I contacted Harper-ridgeview about the private pet cremation. They made it very easy and the woman helping me was very sweet and kind. Thank you for helping Lucky move on.

Leah Neuneker

My brother recently passed away. He mentioned to me how he really liked this funeral home, so us surviving siblings used harper. Daren Delaney was the intern assigned to help us. He was very supportive to our requests. We had cultural request and never did we meet resistance. I see why my brother preferred this funeral home. Very supportive and compassionate. Daren was a consummate professional. Thank you Harper-Ridgeview and Daren Delaney

Dave Shreffler

Harper-Ridgeview provided compassionate & professional support after the sudden, tragic passing of my brother. -Dave S.

Mac Fred

They made it comfortable ,as it could be , very respectful, and comforting , at a tuff time , very professional thanks

Shelby Smith

Mark Gustafson was so professional and kind to us while dealing with a family death. He was helpful and accommodating while guiding us through this difficult process.

Patricia Radford

It was the loss of my dad that brought my family here. Mark and the staff took everything we said and provided the most supportive and wonderful service that we could have asked for. The time they took and the caring way they do their jobs is beyond anything we could have asked for. I can't thank you enough for your care at a very sad and heartbroken time in my family.

Joe Edwards

My experience with Harper-Ridgeview Funeral Chapel was very good. The staff were kind during this very emotional time for our family, and always patient and understanding every step of the way.

Steve Tarbert

I greatly appreciated the care, concern, and professionalism I received in taking care of the necessary matters in regards to my aunt's wishes. Everyone, especially Mark Gustafson, made it much easier for me to do all that I needed to do, during this stressful time. I highly recommend Harper-Ridgeview to anyone who needs their services.

tracy rich

just want to personally Thank You guys, for all the help and kindness they gave us girls, and our friend who passed away. Thank you guys.

Carlie Lamb

I don't even know where to start. Last week we lost my very young mother unexpectedly and the staff here went above and beyond to insure her dignity and help my family do right by her. They helped walk me through the process with compassion and honestly I am not sure what we would have done without them. Thank you to Erick for quite honestly everything you did to lessen the trauma.

Debbie Willson

The Pet Cremation Service is beautiful. Heartfelt compassion, understanding, peace, dignity and respect surround you. When grief makes it hard to breathe and sorrow numbs your mind, Sonya and the staff at Harper - Ridgeview are with you all the way. Highly recommend. They somehow shared the blow from one of the most painful losses I have ever experienced. I am forever grateful.

Jim Hillman

Back in 2015, my wife Alyce (Hallman) Hillman passed away and in the proves of looking for a funeral chapel to take care of her we went to Drinnon Ford and we asked them for a price of service, and they seemed to be too business orientated and not family orientated, they seemed like to take care of her was just another thing they did there, so, we went to Harper Ridgeview, and we explained what we just had gone through, and the people there were ready to do anything they could to make us feel that the right things would be done to complete our funeral needs, they even matched and went one step further to make sure our needs were met and we felt comfortable with the work that was done. Now recently, our pet dog passed away, and we wanted to make sure we felt like we were honoring him, so, I remembered a roadside billboard that said that Harper Ridgeview Funeral Chapel was now cremating pets and so, I didn't have to even think who could take good care of our dog and so I called to find out about that and was assured that everything would be taken care of to my liking, and today Mark the General Manager and Savanna came to take our beloved pet and take good care of him. I would trust anyone that worked for Harper Ridgeview for any of my needs when thing come up I know that all will be done to my satisfaction. A Big Thank You goes out from me for the work that they do there defenetly are a caring place, THANK YOU!!! Jim Hillman Port Angeles

Sandra Meyer

Erick and his team were so compassionate and helpful at the time of my husband and my mothers passing. He went out of his way to go over all details of the services provided. Thank you so much!

Katie Karas

Me and my family had the pleasure of working with Elijah during our difficult time of my father passing. He was so helpful. Thank you to all the staff for the help from picking our services, the viewing and the cremation. They made the situation less stressful during this hard time.

Lisa Loftus

I used them for my pet's cremation. Sonja was very kind and compassionate, and everything happened exactly as planned. I had some special requests that were met willingly. I would recommend Peninsula Pet Cremation for your pet's last needs.

Charlotte Ager

It has been a few months since we lost a beloved mom. Erick made the whole process so seamless and easy (as easy as this type of loss could be). He thoroughly reviewed all the pre-paid plans my mom had put in place and gave me additional options which I appreciated. I would highly recommend Sequim Valley Funeral Chapel.

Gussie Barton

Not very many places do pet cremations here on the peninsula, but when i called n spoke with the lady at HarperRidgeView Funeral Home, she was very caring n understanding. Even when we were at funeral home, n there was another family there for their deceased loved one, we were still treated with the upmost respect n concern, She answered all of our questions, Some may not think a pet at a funeral home doesent matter, They on the other hand,treat them just like it was your loved one that passed,So if there was ever a unforseen situation that you needed your beloved pet cremated I highly recomend Haper RidgeView

Michelle H

Drive by and wondered if place was closed down? Grass and shrubs overgrown and really in need of some yard care. It looks like they’re just letting the place go.....wonder what the inside looks like. Not a good 1st impression!

Dana Johnson

I can't say enough about the empathy and compassion shown by Sonya Reddick during the process of cremation for my dog, Bailey. She understood my loss completely and was an incredible "listener". I will definitely be using Harper RIdgeview when it comes to my other dog Ana Mai.

Stephanie Winans

Erick and the staff at Harper Ridgeview Funeral Chapel were so patient and helpful during the planning of my fathers service. Everything had to be planned remotely and Erick was able to plan everything exactly the way the family wanted it. Thank you for making this as less stressful as possible.

Mac Hefton

This was not an easy thing for me. Loosing an adopted son even though unfortunate circumstance had us quite separated. Mark Gustafson did an excellent job of getting me through this unfortunate situation. I am forever grateful.

Susie Blank

When we had our beloved pet cremated, Sonya was the one who took care of her. We could just feel the loving care when we got her back. The cherry urn was beautiful, and even pamphlets to help us for future choices. I will definitely use them again, and recommend them very highly to anyone in need of a quality cremation with such loving care. I did recommend them to a friend, "Claudia Brown" She was equally happy with the work and love Sonya put into helping her with her Bulldog "Bay View Flying Solo" For Claudia, and for myself, it eased some of the pain when we needed it the most.

Shari McDonald

We recently had to use the help of staff at Harper Ridgeway and found them very considerate and accommodating to our wishes

Jim Wudrick

We came from out of state to say goodbye to our Son who passed away. Mark and Savannah were very kind and compassionate. They helped us get through a difficult time. I would highly recommend them in time of need.

Lora Ward

Mark and his staff were kind, compassionate and very helpful. They guided us through each part of the process, taking care that we understood. At the worst time in your life, these are the people you want surrounding you. I can't recommend them highly enough.

Brandon Seavey

On October 8th my wife and I had to put our dog (daughter) down. It was so very difficult to have that done. I was told about the private pet cremation service that Harper Ridgeview offers. i made contact with them and they were so very nice and helpful. The woman that helped us was very helpful, and very understanding. She made the whole process very easy. I also have other friends that have used their services, and they also say how wonderful Harper Ridgeview was for them as well. They really helped making my worst day and turning it into a better day. To this day I still look up and still talk with our baby girl "Sara Lee Seavey". Thank you Harper Ridgeview.

Sunil Dev

Staff are super courteous and commendable

Shari Hamilton

The Port Angeles Pet Posse has had several occasions in the last year to use the services of Harper Ridge Funeral Chapel for beloved pets. We are always treated with compassion and tender caring. We know our treasured companions are in the best possible hands and will be treated with dignity and professionalism. Thank you to the staff who understand how important our pets are to us. Bless you for your caring.

Nicole Middleton

The folks at Harper-Ridgeview Funeral Chapel were very accommodating and respectful. They seemed to genuinely want to give us the best service with care.

Eileen Eichman

Harper-Ridgeview guided me through the worst day of my life when I recently and unexpectedly lost my only son. After finding him unresponsive at home, in a total panic I called for professional help, and could not have made a better choice of funeral homes. Everyone was professional, reassuring and skilled at dealing with a crisis. I felt like I was with family, and as I struggled to make decisions about what to do next, I really appreciated the time they took with explaining all my options and answering all questions. I would highly recommend them and will never forget their kindness.

KB Elliott

When our 19 week ultrasound revealed no heartbeat, we were shocked and unsure if what to do next. We made all the necessary phone calls, including one to Harper-Ridgeview. From the first phone call, to picking up the body, to sending him off for autopsy, and finally cremation, Erick made us feel informed and cared for. He was excellent with communication. We could not be more thankful for his time, effort, and compassion. Thank you for making this crazy turn of events, a little more straightforward and easy!

Rod Carriveau

I was so impressed by the kind service and professionalism that I received during my difficult time of loss . Danny was so helpful and understanding , helping me with decisions and explaining process to me . I am grateful to Harper Ridgeview , as I feel they are now a friend of mine . Kind regards Rod Carriveau

christy wright

I made pre-arrangements through Harper Ridgeview when my husband became quite ill. I dealt with Mark and found him to be very helpful and low pressure. When my husband did pass about a year later everything went very smoothly. I strongly encourage people to make pre-arrangements rather than waiting till the end. I would not be caught dead at their competitor's.

Cait Nic

Mark was extremely compassionate and willing to help us with all of our needs. He made the experience lighthearted while allowing us to grieve when needed. He took extreme care of everything in regard to the cremation and made the experience one of a kind. He provided so many benefits for us to help my family have closure and be able to continue in the grief process with a new peace. Highly Recommended. Thank you!

Jennifer James

Sonya R. in the Pet Creamation Department is Amazing! She is so caring and knowledgeable and made us feel so much better under the circumstances of losing our pet. We recommend talking to her for services.

Kassi Deese

Elijah was very helpful during the hardship of dealing with my father passing. He was always available to answer my many questions. He was up front about cost and I didn’t feel like I was being ‘talked into’ anything that wasn’t necessary. The other staff there during the service was kind and understanding, making everything as good as it possibly could have been.

Alan Jones

I lost my wife recently and Eric Scheiderman was very understanding my grief, as well as informative about burials and cremations. This is a great place to take your loved one.

as lev

Erick S is a great undertaker. He is very caring and helpful. He was so good in helping me with pre planning my cremation that i was looking forward to dying.

Karla Jensen

I recently had a very bad experience with a local Veterinarian who was supposed to cremate my beloved dog he was my best friend and I wanted the best for him as he had given me his best his whole life I was shocked when I called to see if I could pick him up if he was back yet and they told me he hadn't even been sent and they didn't care. We called Harper Ridgeview and talked to Darren and Mark and explained what had happened to us they told us to bring him right away and they would take care of everything and they did. We couldn't have had a better out come from this experience they promise he would be back to us as soon as possible and he was. If you need help at the end of your pets life please call and ask for Mark or Darren you wont be disappointed they work with local Veterinarians and charities and will do everything in their power to make your loss easier. We thankyou for everything you did for us and we will be recommending you to everyone we know that might need your services and we will be using you in future with our other pets or family members.