Reviews of Kane-Jerrett Funeral Homes (Mortuary)

Sarah Ee (InnerWilderness80)

Incredibly sensitive staff, who are respectful and go out of their way to make such sad experiences become full of love and grace.

Brian Singh

I am shocked at the lack of professionalism, bizarre obsessions and judgement from the Funeral Director, Ken. The deceased, my grandmother, requested that she be buried in a long sleeved, floor length, wedding dress and long white gloves. Our attempt to honor our grandmother's wishes has brought nothing but criticism and judgement from Ken who has deemed the dress "inappropriate" and a "dance" dress. Ken's need to moderate and judge what is acceptable for my 82 year old grandmother to wear was 100% inappropriate when he nearly left my cousin in tears when dropping off the dress (his inappropriateness was acknowledged as he called later to apologize for his bizarre behavior). One thing that will NEVER BE FORGIVEN is bringing up this issue as my aunts, uncles, and cousins were at the private viewing, seeing our grandmother for the first time since her death to find that she was covered up by a cardigan. Ken's need to moderate female clothing, and bizzare insistence that a long sleeved wedding gown was somehow inappropriate, blinded him from the compassion one would expect from a funeral director. He continued to SCOLD the children of the deceased that the dress was inappropriate as my mom and aunt attempted, in tears, to unbutton the cardigan in a last ditch attempt to honor their mom's wishes. I don't know what has led Ken to be so concerned with censoring and sexualizing the dress of an 82 year old woman, but his insistence that he be the arbiter of "appropriateness", above the children and grandchildren of the deceased is unforgivable. Unfortunately, Ken's sharia like obsession with female clothing is just another indignity my grandmother and family needs to suffer through the hands of our funeral director, Ken.

Ailene Ovbiagele

We would like to express our appreciation and recognition for the beautifully dignified and thoughtful farewell provided for my mother. You made a very devastating time in our lives bearable. Your professionalism and personal touch made things so much easier and we were, and still are, truly grateful. We would not hesitate in recommending Kane-Jerrett Funeral homes and specifically Stuart Westcott's services. Thank you once again, Ailene

Jimmy Lee

Thank you Stuart and Kane-Jerrert for exceeding our expectations. My fathers funeral, while sad for us - was a very beautiful day. That is testament to duty and care provided by everyone there! Thank you!

Eileen Butler-Caughie

I was extremely grateful for the sensitivity, personalized and outstanding service Stuart and the team gave in preparation for the celebration of life for Constance Cook.

Tara Smith Gaston

The staff provided much thought and care around timeliness of the funeral service, special care in connecting with a meaningful officiant, support with internment at a later date as requested by our family. The staff truly have a gift in working with families during such a grievous time. I truly appreciated all the professionalism, care, and support offered by the staff at Kane-Jerrett funeral home. This is the third family funeral we have held at their facility.

shala hassanvaly

They are really professional ,polite,

Brian Rasmussen

The care and attention we received at Kane-Jarrett was unsurpassed. Stuart Westcott was our funeral director for both my mother and father and was extremely competent, professional, patient and understanding. He was always accessible and all of our needs and questions were met with courtesy and were resolved quickly. And he was extremely accommodating. We could not have been happier with the service we received.

The Crystal Bloom

This will be my second time using Kane-Jerrett Funeral home and once again they made this necessary life transition simple, easy and as stress free as possible under very difficult circumstances. Stuart was there every time I reached out. I am grateful that Kane-Jarrett funeral Home was my support with funeral details during an extremely difficult family time and during a world wide difficult time. Blessings to all with love and light.

Miki Sutter

The staff is very compassionate. They treated my lack of experience in this realm with kindness and knowledge. They held my hand through the whole process.

Maria Natalie Canlubo

I would like to send my sincere GRATITUDE and APPRECIATION to Stuart Westcott & Maricel Victoria for taking such good care of my family during this difficult time. Stuart was our Funeral Director and from the moment we spoke on the phone, he was so compassionate and so kind. When I initially called the funeral home the first time I spoke to someone else and they were not as pleasant to talk to, so I was glad that Stuart was the one that took care of us instead. I was dreading having to deal with the funeral planning with something so devastating happening to me at the same time. But Stuart really went over and beyond. He was so kind, so genuine, so compassionate that it really took a huge burden off my back to have him take care of all the arrangements. It was actually quite therapeutic in how he dealt with everything, explained everything with such detail and offered his honest opinions and accommodating as much as he can to my families needs. Even if I contacted him off hours he was there to help. I am so appreciative for him through this time. I couldnt have dealt with situation the way I did with as much composure if it wasnt for him. I appreciate it all. You were wonderful Stuart. Alister was a great staff as well in keeping my family at ease. My grandmother got the funeral pre-planning with Maricel Victoria a few years ago because she was unable to get approved for insurance and she wanted to get something to help in the future when her time came. Im so glad she made the decision to do so. Maricel was so genuine and her approach in explaining to us the importance of pre-planning was impeccable. She made us feel so at ease, prepared and secure. Im so appreciative for her amazing service, follow-up and her genuine need to help. This wouldve been devastating for my family to deal with if we didnt do the preplanning. It really took the weight off our shoulders that it was set up prior. On behalf of my family we appreciate everyone at Kane Jerrett Funeral Home.

Michael Matthews

Kane-Jerrett Funeral Homes led by Ken and Stuart, provided top-notch service from start to finish, during this difficult time, they made the process of planning a funeral of my Father bearable. Their expertise, guidance, and constant communication and access to them, really made me feel important and that my Dad was in good hands. My Family and I Thank you

Laura Filipozzi

We have never had to make plans for a funeral, Kane/Jerrett made the whole experience very easy. Karen was very professional and explained the whole process.

Jason Sensation

I will never forget how this establishment took advantage of my family while under duress.

Val V

Came here for a visitation and brief service for someone I knew who passed. The facility itself is luxurious and pristine. The rooms are huge! The bathrooms were even fancy, also immaculate. The staff were very courteous and respectful and professional.

flamencodnzr

The funeral staff took good care of our family and helped to provide a lovely, memorial service for our loved one.

Sylvia Price

My thanks to Ken Burnley and the staff at Kane-Jarret funeral home in North York, for their exceptional service in the care of my father’s death. Ken was easily accessible and we were guided in every detail, which was of great ease of stress at this difficult time. Thank you for your professionalism, sensitivity and care.

Jay McCann

From the moment I walked in Stuart was extremely helpful and courteous. I was dreading that moment when I had to make the decisions for a loved one. Stuart made the entire experience very easy and offered some popular suggestions to help along. Everyone was extremely professional and it helped to make the day go exactly as planned. I thank the entire staff for the outstanding experience I had with them. Thank you all for the follow up messages and taking the time to explain the process and get every detail spot on.

A Sem Ella

My family's experience with KJFH was undoubtedly a positive one. Stuart's work ethic and positive attitude are an asset to KJFH. We are in his debt for guiding our family in an emotionally tumultuous time. Also a big thank you to Ken for being our initial contact and starting the process.

Analyn Vinalon

They handled my husband's service with professsionalism but also remained compassionate. Very thankful for the way everything turned out.

Pat Johnston

Informed. Compassionate & Understanding. Reassuring. Professionalism and extremely safe protocols during Covid. Sincere thanks for your Services.

Edward Lam

The family is very satisfied with the service provided by Kane-Jerrett Funeral Homes. Everything went smoothly & according to pre-arranged plans which is very much appreciated.

Mike & Mary Kay Cerovich

We have been clients with Kane-Jerrett Funeral Homes for many years. They have assisted us with pre-planning our funeral and burial arrangements. Recently we met with them to assist us with the passing of a senior family member. In addition to the sadness of the passing we were also tasked with multiple new decisions as a result of Co-vid 19. The professionals at K-J were extremely helpful and knowledgeable. Their compassion, patience and understanding was invaluable. We are grateful to have K-J as our partner when we need to make this journey. Fred West and family

Margaret Wilkinson

Complete lack of professionalism, from beginning to end it was nothing but chaos with the staff member who was suppose to be the one supporting us in our time of grief

Iana Lerman

I want to thank Stephen Greene and Kane-Jarret Funeral Home for walking us through these difficult days with patience, understanding and exceptional care. Every question was answered, every detail was discussed. Service was arranged quickly and was held in the chapel that is very beautiful. I also want to thank Stuart who started the process late at night and worked through early morning. I highly recommend Kane-Jarret Funeral Home..

Lou Mullett

It was nice to see a familiar face when we met Ken Burnley at Jerrett's. He had in fact dealt with my mother and I when we set up my fathers burial plan. Once again he was very professional but warm and amusing all at the same time. Ken has a wonderful way about him and made us feel not only comfortable but made everything very easy. He explained everything in a way we could understand. It stands to reason once my mothers things are settled i will be returning to Jerrrett's and Ken to set up my own plans. Thank you Ken for the compassionate way you handled our loved ones final plans. .

Jeanne Chan

I heard a lot of positive feedback about the proceedings: Every step is well thought through Very smooth Despite the COVID restrictions, every one’s need is satisfied

Joerey Poblacion

TOP CLASS SERVICE! EXCELLENT IN EVERY ASPECT! My late sister has chosen Jerrett for her funeral plan and services. Ken Burnley is so professional and detailed with the service they provide. Everything and things to expect are very well explained. During viewing and funeral we were guided and looked after by Stuart Westcott, a very respectful gentleman and excellent in what he does. Other staff who has assisted and helped us like Alistair is really great and Ian who drove the service car is also a proper gentleman and made us really feel comfortable.

Sylvia Scianname

The experience was a peaceful and thoughtful one. All my questions and concerns were answered promptly and thoroughly I would highly recommend Kane-Jerrett as your choice for seeing your loved one at rest Kindest regards Sylvia Scianname

John Grant

The team at Kane-Jerrett handled everything with care and respect. The facilities are warm and befitting of the situation. Also conveniently located.

Colleen Gord

Stephen Greene was very compassionate and professional. I highly recommend him and the funeral home staff.

Yongsup Cho

Paul made my experience comfortable during very hard time. He kept in touch with my family whole time until end of the last moment.

Mae Veloso

I would like to commend and thank Kane-Jerrett Funeral Homes particularly Steve Greene and Stuart for a superbly excellent job for handling a very decent interment for my Mom. They eased me from all the burden of arranging the viewing and service, from the live webcast, priest, florist and crematorium. They were so respectful of my needs and requests, very efficient in communicating and updating me of things to do. Their comforting words and professionalism helped me cope up with my grief. Being the best at what they do, excelling in service is very valuable. I can't thank them enough for all their hardwork and dedication. A million thanks to you. God bless ???? Carmel

George Russell

Well organized. Covid measures were in place

Peter MacLeod

The service provided by Kane Jerrett, North York, was exemplary. Although the arrangements had been preplanned, adjustments were necessary because of COVID. These changes were thoroughly explained. Stuart was professional, respectful and compassionate. He ensured the graveside service was exactly the way my husband wanted. Anna reviewed the follow-up checklist in detail. Kane Jerrett is highly recommended for funeral arrangements.

Julia Ott

Ken was very helpful to us in preparation for the visitation and the funeral service. Any questions or concerns that we brought to his attention were handled with patience and respect. We felt that things were done out of courtesy to us and honour to our loved one. The after care meeting with Anna provided peace of mind and encouragement for the days ahead. Thank you!

Irina Nagel

In the hardest time of my life, when my dear husband passed away I found great support and understanding from Kane-Jarret Funeral Home and especially from Stuart Westcott - Funeral director. I had a feeling he understood what I was going through and tried his best to help me in any way. He is a wonderful, kind, compassionate and extremely professional person. Thank you very much Stuart for your priceless help, support and understanding. God bless you. Irina Nagel

Randy Massek

In this difficult time for our family, it was comforting to have Kane-Jerrett manage the funeral arrangements. Their facilities are excellent, and they went the extra distance to ensure that the day went perfectly. In particular, I would like to give a thanks to Ken (funeral director) and Sara (celebrant) who made this day special for us all.

Jackie Nguyen

Friendly, quick, and respectful staff

Pat & Yvonne Campea

The team was very thoughtful and attentive

Mo Chan

The funeral arrangements were efficient and fast; service exceeded our expectations. Thank you so much Steve and your team. You made the entire journey comforting and memorable. This was what my father wanted.