Reviews of Evergreen Cremation Centre (Mortuary)

Niki Green

Evergreen was a tremendous resource and support for our family after the loss of my husband. Even though everything was so difficult due to Covid 19 Kevin and his staff were so caring and helpful and made a difficult time easier to navigate. All we felt as a family was compassion and support from the staff at Evergreen. There was not one moment of pressure, just care and concern. Kevin was available for questions and recommendations and he continued to help me after everything else was settled. The loss of someone you love is devastating I’m grateful Evergreen was there to guide me through.

Mimi Klingsat

I live in Vancouver -- My husband found Kevin online -- My mother passed over the weekend -- Made the trip back home ( Duncan) we met with Kevin day after I arrived -- My dad and I could not have asked for an easier transition ( decision) on how this whole process works ) Kevin is very down to earth and took the time to listen and let us spend time talking about the grieving process -- It was very personal and intimate -- We did not feel there was anything pushed on us - -thanks again, Kevin.

J K

It's not easy reviewing this type of service but there is much to be said for Evergreen Cremation. Kevin was beyond helpful, and was always available to us with no hesitation. He was sensitive, thorough and considerate. Not pushy. The location was very convenient for us and Kevin offers many options for those dealing with this chapter of life. Very grateful.

Susan St John

Kevin provided excellent service and care during our time of grief. He was professional and helpful throughout the entire process.

Kendra Vanderzee

The death of my mother is one of the hardest things I've ever had to go through. Kevin was so kind and understanding. Even in a time of social distancing he made me feel better. He answered my questions (even the ones he already answered previously, 3 times) and his communication was great. I highly recommend Evergreen.

Cindy Pellegrin

Thank you Kevin for your kindness, professionalism and for going the extra mile at our time of need. I would not hesitate to recommend the services you provide in future.

JEN KENNEDY

Kevin was a bright light in a very sad time for our family. He handled everything with such patience and kindness. He even traveled to us with required documents. His simple warm non "salesy" approach was exceptional. Our family will be always grateful for your care and attention.

Gerry McGuire

My wife had been ill for some time and when she was nearing the end I new I had to make funeral arrangements. I had no idea where to start. Our daughter did some research and called evergreen and talked to Kevin. He is amazing. I simply filled out a form on their website, and when the time came Kevin guided us through the entire process. Our family thanks you so much Kevin for your compassionate and professional help during this very difficult time

Yvonne Greene

Kevin is an amazing man, and has gone above and beyond for my family during the most difficult time in my life. I will forever be grateful for what he has done for us. Thank you Kevin

Robert Ross

When my Dad was nearing his final days, I called Evergreen Cremation Centre. It was the best decision I could have made on behalf of our family. Kevin was very understanding of my Dad’s funeral wishes and provided both my sisters with many helpful tips on how to handle issues surrounding my Dad’s Last Will & Testament. I highly recommend Evergreen Cremation Centre for your funeral arrangements.

Laura Godfrey

Death is never an easy thing to deal with and a suicide can seem even worse. Our family was dealt this blow in January 2020, then Covid, no service, with no final goodbyes, it was horrible. Throughout the whole nightmare, Kevin has been the one calm beacon for us. From visiting my home in Qualicum to talk about options, to allowing us to keep the ashes at his facility until I could pick up, Kevin has been wonderful. We had his full attention, he was prompt with callbacks, helped with the obituary, publishing and uploading to the website. He prides himself with being a different experience for care after death, and I believe he was. My family and I can't thank Kevin enough for his help these last 18 months, because that's how long it took before we could all gather to celebrate my brother's life.

Donna Carlson

I just could not see any other funeral service doing half what Kevin did for me and the fact that he came here was awesome, it made my life so much easier. He is also cheaper than others and is not trying to up sell everything. He takes your budget seriously. Very professional and very caring.

Emily Sorensen

Thank you Kevin for your kindness during challenging times. Emily

SHelley Morrow

Our Family would not hesitate to recommend Kevin and Evergreen Cremation Services. Kevin’s kind and wonderful support was a huge comfort during our time of grief! He made this difficult time much easier by his professionalism and knowledge Prices for services, etc were not overwhelming and our family felt that we received excellent value . My mom, sister and I thank you Kevin!

Mr. Holmes (google user)

I just want to personally thank Kevin Owens for his great service. He made the whole process very easy for my family in our time of bereavement. This guy is about people and will not try to sell you anything . He is very professional, sincere ,honest and has a great sense of humour. Thanks Kevin!

Ray Kocher

Kevin, needs to communicate better. Saying sorry after the fact doesn’t help. Despite agreeing my wife’s ashes would be returned to me and confirming that on three occasions, he failed to follow through. I do not have my wife’s ashes. Kevin hides behind a quirk in the law, which he had ample opportunity to explain before hand. Incompetence or arrogance??