Reviews of Oshawa Funeral Home (Mortuary)

K C

Oshawa funeral home was wonderful, compassionate, and so courteous while we planned the funeral for my sister. They answered every phone call for every question I had and never made me feel like a burden. Whether it was to clarify a detail, get a spelling error on her obituary corrected, or to get help with the sign-up portal for the attendees. They truly made such a sad situation as easy as possible for us. On the day of the funeral, they threw in a couple of extras that we did not request or pay for such as giving each of my sister's 6 kids a teddy bear and giving them each stems of flowers to put in her casket. Each of the kids clung to the teddy bears with tear filled eyes as they said goodbye to their mother. These touches meant so much to me and my family. I really cannot thank Oshawa Funeral Home enough for making such a sad day go by seamlessly. Every detail was perfect. I wish I had gotten the name of the short haired lady who was providing the kids with these comforts. Please let her know how much we appreciate her.

Donna Weese

The staff at Oshawa Funeral Home were absolutely amazing for me and my family during our loss. They treated us with the utmost respect and kindness. They assisted us with all our questions as well as helping us when we needed them. Thank you so much! Joan Helen Martin’s Family

Betty Huotari

Oshawa Funeral Home was great to work with. They gave us direction and options and answered our many questions. Everyone was nice and very professional. A special thanks to Ron and Sarah. We would highly recommend Oshawa Funeral Home.

Paramjeet Singh Suri

They were passionate and knew what we wanted , will recommend them

maggie wells

I want to thank you all for helping me through hard times.Both my sister in law and brother were at this funeral home.You all comfort me and made it easy so there was no stress. The place was a very clean and well maintained. I cant thank you enough for how many times I call you and your so polite and understanding

Royal905

Was the perfect place to go in such hard times

Jasmyn G

I commend the gentleman who helped me and my family after my mother passed away: Matthew Perry was compassionate, professional, and friendly. He answered all of our questions and helped us plan everything to do with my mother's cremation and obituary. I was very impressed and felt like I was in good hands during one of the most difficult times of my life. Unfortunately, the funeral home then disappointed me on two occasions. First, they didn't give me all of the portions of my mother's ashes when we went to collect them. I was contacted a few days later and informed of the error--luckily, in the nick of time; I was due to leave to scatter/bury the remains the day after receiving the phone call. Going back to the funeral home to pick up more of my mother's remains--when we thought we had them all, already, was pretty inconvenient and not to mention, distressing. Secondly, several months after my mother's passing, a woman identifying herself as the manager of the funeral home contacted me with regards to death benefits, which my family may be entitled to. She offered to come to Toronto (where I live) to discuss the details with me in person. I never heard from her again. No phone call or email -- nothing -- to give me updates on the situation. I contacted the home and my email went unanswered. While the initial interaction with this funeral home was 10/10, the subsequent interactions were terrible and only added to the stress of losing my mother.

Bill McNamee

This funeral home is unethical and doesn't practice the values that they preach to there new hires and salespeople. Good luck.

Charles Martins

The staff were helpful but didn’t explain a few key timing things. Our memorial video cutoff time was messed but the pictures included were nicely done.

warren mitchell

Sandra was amazing from start to finish. I had no idea on how to arrange a funeral , Sandra took us throughout the journey and help us. She was outstanding , she basically does it all for us. Thanks Sandra

Marilyn Mankiewicz

The staff were very accommodating to my needs and were there for me to quide me through the funeral arrangement process. The follow-up a few days later really helped with what needed to be done following a funeral. Sincere thanks to all the wonderful and caring staff who made everything so easy.

Mary Jane Dobson Mayhew

Fast enough to give your regards to the family sign the book. Loved watching the actual service in their personal sight. One button to push didn't have to follow many links. Nice staff. Handycap parking.

Jason Chambers

The staff here are amazing, very polite, profesional and empathetic. went over and above to make sure everything was perfect for my sister.

Nicole Mooney

Considering Covid-19 we had a beautiful ceremony and a few visitations for our wonderful maman. The experience at the funeral home was a very positive one considering the circumstances and the sadness when you lose a loved one.

Michael Jelks

Preplanning our funeral arrangements with Oshawa Funeral Home was a very pleasant experience. Our director, Calvin, is knowledgeable, personable and very efficient and the cost was manageable.

Courtney Czop

Wonderful and supportive staff. They were very supportive, welcoming and understanding when planning a funeral.

Lori Hughes

They made a beautiful Memorial that honored my father and who he was. We will treasure the tribute they made for us as a great memory. We are Beyond grateful to the Oshawa funeral Home. Our family was welcomed by funeral director Lori Davie and her team, they were unbelievable Lori walked us through everything she was very professional, patient, and understanding of all our needs. She stood by our side through the whole process. Taylor Alexander went above and beyond with her personal touches that she added for my father's funeral. The celebrant Kate Harrison was truly amazing she made his eulogy so special to our family and friends that we are still talking about it. Calvin Carter was also fantastic he pre-planned my parents arrangements and he continues to help my mother with all her needs. I can't forget Tammy Keogh who took all my frantic calls and did extra paperwork for me. And for the final end of this journey I would like to thank Susan for the graveside ceremony. I highly recommend this team and this funeral home for all your special needs. We felt like they were part of our family. Thank You So much the Hilkewich Family.

Mike Hand

Lori and the team helped us understand our options to honour our mother during these difficult times and the facilities were excellent.

Pam Sygo

We found everyone we dealt with at Oshawa Funeral Home to be kind, knowledgeable, and helpful. Because of the pandemic, we were not able to go with the wishes of the deceased, and had to make last minute changes that were handled with the utmost efficiency. Another complicated matter was dealt with by James Munroe, the managing director. This man really knows how to get the job done, no muss, no fuss. If he ever decides to run for public office, I will be campaigning for him. The world needs more people of this man's quality in charge.

Bruce Cane

Caring, professional staff. No high pressure “upselling” of funeral services. Everything handled impeccably. Much appreciated at a difficult time .

Vince

An excellent, professional job of taking care of the visitation and funeral mass arrangements. They also go through an extensive list of items to be taken care of regarding the deceased like death benefits, CPP and other related activity.

Pat Hamilton

Very pleased with all preparations

Diane Gilbert

My Husband has recently passed away & I went with as I've been there for other funerals & my Daughter went there when her Father passed away & it's nothing but good things I've heard. So after my Husband's passing they helped me with the government paperwork. The friendly young gentleman who was helping me asked if I considered preparing mine. Then before you knew I had done this. It's a very funny & scary feeling doing this but on the upside my children won't have this worry or burden. Thank you very much

Andrea Berkuta

The staff were very helpful in going through thus difficult process. The staff were all very professional and guided us through the process efficiently and expediently, answering questions before they were even asked. We can't thank you enough.

John Hamer

All went flawlessly. Sandra took care of everything, excellent service during these difficult times. Thanks

Moira Barabas

I wanted to thank Taylor & Calvin for their compassion, Empathy, & understanding during this difficult time. They both made sure that I understood all the papers. & the help with getting all the documents i needed. They answered all my calls. They both were very professional. Thank you for so much for making this transition easier for me. Moira Barabas

Paul Fry

The staff at the Oshawa Funeral Home were excellent, kind, compassionate, caring and helpful during this difficult time for our family. The services they provided made the process seamless from start to finish. Their continual follow-up made sure nothing was missed or forgotten. Thank you from the Fry Family.

Alyssa Leonard

This place is really good at working with people they are super helpful and understanding thank you so much for everything you have done

Dan Hamilton

I found the staff at Oshawa Funeral Home to be very knowledgeable, caring and professional. They were very helpful from the beginning of the process all the way to completion. No detail was overlooked. I would highly recommend Oshawa Funeral Home to all my friends and family.

Craig Filipowicz

So happy with my experience with oshawa funeral home. Sandra, Calvin and Diane were extremely helpful. It's hard enough to have to deal with the loss of someone you loved but they went over and above to make it an easy process. Will definitely recommend as they treat you as family and not out to get more money out of you. Thanks again from Nicole beaulieu

Stephen Sherwood

Extremely professional service provided at a very difficult time for me. Sandra was amazing and took care of everything. The staff and the facilities are top notch. For anyone looking for respectful, dignified funeral services, I would highly recommend the Oshawa Funeral Home.

Greta Whitsitt

Staff were professional and solicitous about our needs. They were all very helpful.

Elizabeth Bourdeaux

Extremely disappointed in the service and behaviour of the staff at this funeral. I cannot stress enough if you are looking for compassion and relaxation during a time of grief you want to stay far far away from here. The female staff/ host member working at the front was rude not only to the family of the grieving but every single guest who came through. Did not help direct people where to go, to take a seat no service at all, just kept looking on her phone as though she wanted to leave. We kept to ourselves mostly except for the times where the staff would barge in ordering people around and counting which we were never above the 10 person limit. At one time the grieving widow was at the casket and another female attendant came in and asked to speak with her making it very uncomfortable. We have been appalled to say the least as one of the hardest days of our families lives they made it 10x worse they claimed to be compassionate and kind but the minute we paid it was all orders and dictating from that moment on. A true shame. please please do not spend you last hours with your loved ones here.

Randy Riggs

We recently completed pre arranged funerals for our son and his wife with the guidance of Calvin Carter of Oshawa Funeral Home . My wife & I and all of our children are dual citizens and live in the USA. Our parents are buried in Cobourg and Whitby and we have decided that our final resting place along with our son & his wife will be buried in Whitby in the family plot as well . My wife and I have already made pre arrangements through Oshawa Funeral Home . Our daughter and her husband have 2 children and they will remain in California. Key to our planning is the fact that Oshawa Funeral Home is a member of the Dignity Funeral Home system and , as such , enabled us to make all final arrangements in Oshawa , pre pay in today’s ( Canadian ) dollars and utilize these services at a Dignity partner in the USA. I think they are the only Canadian option with an arrangement to work on both sides of the border. Our Baltimore based son and his wife are forever grateful that we made pre arrangements for them and effectively eliminated a major stress in their lives many years from now . Every detail will be taken care of following one call from the USA to Oshawa Funeral home when the time comes . They will contact the local USA based Dignity Funeral Home partner in the Baltimore area who will turn arrange for local services , completion of final legal paperwork , cremation, transporting of remains back to Canada and final burial . It would be easy to dismiss this kind of proactive activity as depressing but , quite frankly , it’s relief both for us and our children and we consider this prepayment or annuity part of our estate. I’d like to commend Calvin and the Oshawa Funeral Home staff on their professionalism. He walked us through the process efficiently and we couldn’t be more satisfied with their services. They have a way of making potentially tough subject matter easy to address . Randy Riggs

Susan Anderson

I can not say enough about the service my family has received from Taylor and Calvin. They made the experience of my mom’s sudden passing so much less stressful for my family. Taylor ....Thank you so much for everything you did and still do. You are a very genuine special person and people like you are rare. Calvin....Thank you for the time you took with us with the paperwork. Explaining everything to us and answering questions. This made that process so much easier for us as we were lost. Thank you soooooo much again Taylor and Calvin and Oshawa Funeral Home for everything you do.

Lesley Harrison

Despite the situation with Covid, the staff at the funeral home were ready to take charge, assist and console in any way. I was very grateful for all of that.

Ian MacDonald

The Oshawa Funeral Home took care of all of our family needs during the most difficult time after losing our Mother and Father. The Staff are kind and professional and took the time to explain everything in terms of funeral arrangements and to begin the process of estate settlement so that we had no questions. This allowed our family the opportunity to get together in a safe manner, to celebrate their lives and move forward.

Fabio Guglielmo

Oshawa Funeral Home provided top level service to our family during a very difficult time of loss. Everyone was both professional and considerate. Plans were flawlessly arranged and executed. Thank you.

Brittni Czop

Thank you for the compassion and caring you shared with our family. Our dealings were stressless. Our meeting prior to the funeral and after we’re very helpful