Reviews of Cropo Funeral Chapel (Mortuary)

N

We had a very small family viewing folliwed by Cremation. Cropo staff made a very sad occasion bearable. I thank you .

Pamela Fernandes

Greatful for best service Cropo has done for my husband's viewing & funeral service. Everybody was very respectful, compassionate and helpful.

Ryan Cormack

Been here for several funerals recently. Staff always very professional and kind. Nice atmosphere as well.

Alexander Symchych

Cropo Funeral chapel is definitely a place you want to deal with when a loved one passes away. You would also Definitely, would want to pre arrange (pre pay) for all your final arrangements and funeral. Cropo Did a phenomenal job in all prepaid arrangements. When a loved one passes away they immediately take over in all aspects, from the hospital to the burial arrangements. I had the pleasure of dealing with Don Babey.( Licensed Funeral Director and Embalmer ), when my mother passed away. Don Babey is extremely knowledgeable in all that needs to be done for all your final arrangements. He is the type of person that will make you feel at home and very comfortable during you time of loss. I could say that Don made a bad situation feel good. When calling Cropo for arrangements, with out question , you most definitely would want Don Babey as your director. Overall Cropo gets a 10 out of 10 , on their handling of our loss .

Hayley Smith

Very caring and helpful staff, they defiantly try to make sure things as you want them.

Bubbles Campo

Losing someone is always very difficult but Cropo Funeral home - more specifically the staff there, were incredibly empathetic and caring. The funeral director Ashley and the reception host Donna went well beyond what one would consider ‘doing their job’. I was touched by their gentle understanding and helpful direction. I will never forget either of these individuals and I hope they know how much their actions deeply touched me during that difficult period.

Casey j

In a time where i was lost and grieving they helped me out they did a wonderful job on my fathers funeral they made it look like he put it together himself and they answered every question i could have come up with not to mention they let me say goodbye for as long as i needed. when they picked my father up from our house they were kind they let the book i wanted to go with him go and allowed me to watch the process of wrapping and carrying him out as morbid as that is i needed to so i could understand and except his passing and didn't cover his face till i was okay with it which really helped my heart heal i will always use cropo for my family because they know the importance of family and saying goodbye.

Ruth Semotiuk

My beloved son went to his heavenly home on June24, 2018. I want to publicly say what a wonderful help Cropo Funeral services was to me in this grieving time of such a great loss. All the staff are compassionate caring thoughtful folks. I do not say this lightly and would like to say to the folks who are considering using Cropo that you and your loved will be given the VERY BEST of care and respect. Thank you to all, especially Doug and Trevor. Forever grateful ????????????

L

We could not have been more pleased with the CropoFuneral Home. From start to finish Douglas and Trevor they were gracious, understanding, sympathetic and followed through on everything they said they would. They made us feel like family! It was a pleasure dealing with these professional and knowledgeable people. If you are looking for a good experience, you can trust they will do the job with dignity and excellent service.

Liz Greenhalgh

This is our second experience with Crop Funeral Chapel and I was over the top for the way they handled everything from the arrangements my Dad had made many years ago. Eveything was professionally done right to the burial. Thank you (Patrick) and staff for helping us through a difficult time. These people know their business.

Patrick W

The caring staff at Cropo served my family with the upmost respect, professionalism and sincere kindness. We felt like we were the only family that mattered to them and they took care of everything. I cannot thank them enough. They made a very difficult time for my family so much more bearable and they helped us celebrate my mom's life as she deserved it to be celebrated.

Steven Chervoski

I don’t even know where to start with this. All I can say is there is something festering there and you can sense it in the staff. Just a terrible experience all around.

Shaun Walters

Lost my infant child and they took very good care of my and my family. They didn't even charge me anything. Great service

Linda B

Lauren D and Cropo team did an excellent job. No surprises. We are so happy we rented their Rose room. During this pandemic, the set up was as we wanted and we were even able to get into room in the morning of our 2 pm gathering to set up our own things. The 2 hosts provided 2 easels which was very helpful and then let us do our own thing. Cost was as expected, no incidentals. The hosts were friendly and helpful, handing out the lunches and provided beverages all afternoon.

Adele Johnson

We have had to plan several funerals and this is the first time we hired Cropo. I will never never never go with them again. I should have known when our consultant didn't show up to the church, it wasn't going to be good. Apparently it was her 'day off', but no one took her place. No guidance was provided, so we did our best. When we asked why our mother's casket was placed off to the side, near the entrance, where no one, and I mean no one saw it, they said they didn't know where to put the casket!?!?!? When I went to see my mother, they put bright red lipstick on this old lady, a color she has never warn. She looked like a clown.Why wouldn't they ask if they can put brown, pink, red? From the time we hired them to the day of the funeral, the support and guidance was not there. I complained to the owner, who didn't seem at all concerned and I was sent off to a guy who was new and didn't know what to do. Never heard back. That's fine, they'll never hear back from our family. The worst experience at a terrible time in our lives.

Brian Denysuik

A very special thanks to Karen, Doug, Patrick and the team for the incredible service. This was the best experience I have had in funeral planning. They have simple packaged pricing that is easy to understand with no pressured up-selling. They all displayed deep compassion and help guide us through the process in a very simple and clear way. It was a real pleasure dealing with such a professional organization. Thank-you from the bottom of our hearts. The Denysuik Family.

K.

An unprofessional, disappointing experience made a hard time even more difficult. The positive: the staff were kind and reassuring, their caskets were beautiful, they handled our loved one with care and made her look beautiful. The negative: All other aspects of the funeral were a mess. We were ready to start the service, but they weren't ready to start on time, which we had to go find them to find out. The service was disorganized and confusing, they had technical issues with all aspects from the music in the hall, to the slideshow - which was a cheap projector on a cart in front of the pews that wasn't tested until during the service and couldn't be shown - to the music that was meant to be played at the end of the service. They were so unprepared that the funeral director played the song on her iPhone with the volume turned up as high as possible, pointed at the microphone, while standing at the front of the room. The pallbearers had to literally pull back the coffin and shout for the gentleman's attention so he would stop moving the body before an important song came on. We had asked for something non-religious to be said by the grave site, as our loved one was not just not Christian, but not religious at all, and they proceeded to read a long, very religious passage. It was insulting and disrespectful, and we were absolutely speechless. We planned everything with them well in advance, they had all the songs and photos and details of the timing. The staff continually reassured us that everything would be fine and on the day of the funeral they stood by, looked calm and solemn, and nodded saying "Yes, I'm sorry about that, we know." while literally everything was mishandled. Unbelievable experience.