Reviews of Wing Fook Funeral Home (Mortuary)

Jack Wang

Terrible service, stay away! Called them after my grandfather passed away. First. they falsely advertise as Mandarin-capable, and this caused a lot of confusion as they did not understand what we were saying until we switched over to English. Next, when we asked for a brochure of their services, they started yelling and acting very rude. We decided that we do NOT trust our grandfather's body with a company with this level of service and respect. There are plenty of other Mandarin friendly funeral homes in Boston, stay far, far away from this sketchy place!

Ray Chow

Does old school Cantonese wake and funeral correctly. Knowledgeable and considerate staff handles most details.

Jean W

Tiffany was wonderful. I found her to be kind, thoughtful and patient with me and my family from start to finish. Tiffany was soft spoken and had a soothing voice. She was knowledgeable, offered suggestions and provided valuable guidance throughout the process. She was not pushy. Tiffany provided me with the information I needed to make my own decisions. Most importantly, Wing Fook Funeral Home had a thorough knowledge of the Chinese funeral customs and was prepared and able to accommodate various religious protocol. Wing Fook made a difficult and painful time for me as easy and worry free as possible under the circumstances. While their price for the funeral arrangements was on the high side compared with other funeral homes, the service they provided was exceptional. They had the smallest of details under control; from the guest book, candy (lee see) right down to the restaurant meal. Tiffany also spent an hour with me weeks later discussing some script ideas for the monument even though she knew I had not purchased the headstone from them. The home has several room sizes and parking was good. Their flower arrangements were beautiful. The only negative I had was placement of the temporary plot (headstone) marker. It was finally placed on the grave 6 weeks later after 3 phone calls.