Reviews of Drake Cremation & Funeral Services (Mortuary)

Karmen Zivanovic

The sudden passing of our dear dad was life biggest shock and Drake was the sweetest man in helping provide all the information about cremation. Also he was the greatest help with helping my mom with the survival and death benefits. I am very thankful the great talks and the comfort he gave me by reminding me of all the beautiful memories of my father it really put me at ease during this difficult time ???????????? I would highly recommend everyone who has lost a loved to use Drake's Cremation and Funeral Service and they are truly outstanding. Thank you very much for all you have done for our family. God bless you.

Luc Fortin

From the first phone call, to the intial meeting, to the handling of our family member... Drake was sympathic, courteous, and caring from the beginning to the end. He and his office showed compasion at our time bereavement, handled everything with upmost delicacy and professionalism. He was upfront with all thealings of the situation in hand.

Jennifer Bandura

Drake was amazing during the hard time with losing my grandma. There was no hidden costs, no hurry to make sure he received payment. Told us to be with family and we can deal with payment afterwards. Filled out all the forms for us for the government and made it as easy as it can be. Everytime I have called, he always answered. Definitely goes over and beyond his work to make sure we are taken care of. Thank you Drake for your amazing service.

Patricia Cassels

I was like a deer in caught in headlights after our loss. Thankfully I had the ladies at Drake’s walk me through everything that needed to be done. No upselling, just help with granting final wishes in a relaxed, calm environment. Exactly what should happen in these situations. I would definitely recommend them to help you in your time of need. They kept the lines of communication open, answered all my questions and even provided extra information. Erin was especially helpful. Thank you???? I hope not to see them again any time soon but if/when I do I know myself/family will be well taken care of.

Fiona Osborne

Drake and his staff were compassionate, efficient, accessible, and welcoming. They made a daunting and painful process possible. I was billed exactly-- I mean to the penny-- what I was quoted, and the services I requested were provided exactly as described. There was no upsell, judgment, or pressure of any kind, and Drake in particular is wonderful to do business with: intelligent, warm, patient, with a sensitive and empathetic sense of humour that was most welcome. Cannot recommend enough.

Wendy Romanowski

Drakes funeral home staff and Drake are so professional .I work in a care facility and often deal with Drake and his wonderful staff ..they are kind and very compassionate..they do not pressure people…If asked I will always recommend this funeral home to families .thank you Drake for all you and your amazing staff for the support you give to our families and staff .

Sharon Stanley

I am amazed at how caring and yet professional the ladies I dealt with here have been! They were able to answer all my questions and help me during this tough process. I recommend anyone who needs these services to contact this company. ????

Amy Popoff

I hope the owner is more friendly then the staff. I didn't realize someone taking your parking spot for less then 2 minutes made it okay to be rude and nasty to people.

gloria alger

Thank you Drake for all your time and understanding in our recent loss. Your care and warmth mean so much to our family.

Lisa Nguyen

Above and beyond expectations. Team and Drake were amazing. Thank you again.

Calvin Macdonald

I'm very disappointed with how you guys handled my grandfather's funeral. I say handled but there was zero help with the set up and coordination with the celebration of life. Only to show up 45 mins before the start or the funeral to supply a speaker. With zero communication up to the day of the funeral and with my family going with the best package you would hope for the least amout of stress during this time but you caused so much stress for my family going threw they toughest of times. I understand that the owner was out of town and somebody was taking care of the business however I can not stress this the most the person was not qualified nor cared about are situation and should not have been dealing with this kind of personal matter. I understand maybe the person got thrown into the position but when your dealing with such matters its unacceptable. I will never recommend these guys to anyone and honestly hope no one else goes threw what my family did. And hope that drake makes some changes next time someone else is put in charge.

Ted Brown

The service we received from Drake and staff went beyond phenomenal. We were in a situation that required much to be done in a very short time. From the time we first contacted them until everything was complete was less than two days. We dealt mostly with Erin and Drake and the kindness and care they showed helped us tremendously. The setting for making the arrangements and for viewing our daughter were most comfortable and considerate. Even though this was New Year's Eve and New Year's Day, staff stayed late to assist us and Drake met with us on New Year's Day to complete our requirements. As if their going out of their way to help us was not enough, we were reassured by the complete lack of pressure and stress regarding payment. We have since also found out that the cost of services was more than just reasonable. Should anybody be looking for the best possible service in their time of need I would highly recommend this company that made us feel they were indeed part of our family. Thank you so much Drake and staff.

Geoff Barker

Drake understands the sensitivity involved in the grieving process. He demonstrated exemplary professionalism with a healthy dose of compassion.