Reviews of Boren-Conner Funeral Home (Mortuary)

#RedDirtRidge Rocks

Ron and Joe are very professional. They are a pleasure to work with. We highly recommend Boren-Conner.

Kathy Barlow

Great workers

Guillermo Ramos

Courteous friendly staff attending to your needs

Dorothy Williams

I can't thank Mrs. Patrica enough for the extra time she spent with my family making sure that all of the flowers, photos, and special details that we wanted to bring into the service were perfect.

GrimGaming

Friendly staff, a bit older building but it served its purpose.

Greg Brown

We were told that it would be weeks before we would have the remains of our mother so we would call every few weeks to check to see if they had them. It’s been 2 1/2 weeks and we call to get an update and they tell us she has been ready for pick up for days. No one ever called to let us know. We also have been waiting on the death certificate which we haven’t received as well. This is not common courtesy for such a harsh time in ours lives. They may be cheaper but apparently you get what you pay for.

MIKE FOLMAR

Great job when my Father in law passed away.

Darrell Dement

My daughter was killed in an automobile accident and was to be cremated at Autry Funeral Home .They didn't have any Sea Salt Urns . We were referred to Boren Conner to buy one .They wouldn't sell us the Urn because we didn't use their funeral home. Only out for the money!!

Lacey Peters

My father just passed from liver cancer. My mom was so worried that it would be complicated to get everything done she needed to for him. Walking in we were greeted with such a warm welcome, she was so patient when it came to us picking out an urn for my father and we found one that was beautiful. We really liked the service we received, during hard times it’s nice to have kind hearted people around ♥️

Victoria Hughes

We received very good service at Boren-Conner when Daddy died. Mrs. Patrica was able to provide some very beautiful jewelry to us girls with his finger prints on them. I will always cherish the necklace that Patrica designed us - I feel like he is with me whenever I wear it!

Heather Martin

My father passed away unexpectedly. And they treated us like family and helped us take care of everything. Thank you so much. From Herbert Tuckers family.

Juan Tovar

Very friendly staff and will greet you with open arms, made making arrangements very easy for my husband when his mom passed away. The only con - the building is older so it has a smell to it at all times it seems, had a smell when we were given a tour and had a smell at the viewing, was darker then expected, vents were filthy. They do although have a newer looking building in Bullard, so if possible I would make arrangements for the place in Bullard. I will definitely use them again but will use the Bullard location next time.

Bill Langston

My father-in-law passed away in 2016. He had pre-purchased funeral services through Boren-Conner, including a headstone, just needed a death date added. When he passed away the funeral home took care of all the arrangements. The service was fine. A year later, after realizing family was not going to take care of the additional $150 engraving fee, we paid. The engravers machine was broken so we waited and waited AND WAITED! A year and a half later it was completed. We looked at the lettering. The original stone was cut deep and clear, the new death date looked hurried and unfinished and was not cut as deep. AND they forgot a comma. We were ensured it would be fixed by Mr Joe Kasson. We went back a month ago...still not fixed. We contacted Joe, he ensured us he would take care of it and that he would be professional. Guaranteed he would follow up and keep in contact. A week later I called back, not response of any sort, he asked, what was the problem again? What? Then he said, he's just the director. He needs to talk to the owner. HIS father-in-law would let him know. Joe would contact me back so don't call. I call again a week later, Joe asked again, so the lettering bad? Let him talk to the owner. And finally, one month later, I call Joe. He just says, "We have just decided we're not going to do anything." HORRIBLE customer service. These guys are just in it for the money. Joe has no power. And the owner is apparently lazy and cheap. Please do yourself a favor and look for a more reputable company.

Amy Torrez

I highly recommend Boren-Conner Funeral Home - When my brother died I didn't know what to do. I had never been responsible for arranging a funeral before. Joe and Patricia led me through the process, answered all my questions, and brought ease to my anxious mind - during a very difficult time. Patricia took care of all my concerns related to insurance and death certificates. At the funeral Ron visited with me - and shared some very kind words.

Patricia Pace

They were more helpful and pleasant than they had to be and my family couldn't be more grateful. The Chapman family !

Cheri Decker

18 months ago I ordered and paid for a headstone for my son. It was supposed to take up to 3 months to be done because of COVid. We started calling about it and was told anytime it should be on the next truck. Months go by we still called still asking about it. We finally asked for our money back but they assured it would be on next truck. Finally when we went in to talk to them they admitted they had never ordered the headstone because they misplaced the order. The order was supposedly sent November 2021, a year after we actually ordered it. I keep calling and they keep saying they are going to call about it again. I have asked for my money back again.

candi duncan

Recently, my Father passed away unexpectedly in Tyler at UT Health. Living in California, I was very anxious about how to handle the details of my Fathers passing. The hospital Chaplain counseled me by phone – and recommended that I contact Boren-Conner Funeral Home for assistance. I did call Joe at Boren-Conner after calling around to the other funeral homes in Tyler… I was quoted prices of up to $3800.00 for a direct cremation by these other providers. Boren-Conner was the least expensive Funeral Home that I was able to make contact with - and came with the referral/recommendation of the hospital Chaplain. I was able to arrange my Fathers cremation electronically by email, pay by phone, and receive his ashes my mail. It was such a blessing to connect with Boren-Conner Funeral Home. My husband and I don’t make a lot of money – and to think we could have paid almost $4000.00 for what we were able to receive from Boren-Conner for $825.00!!! Joe took care of everything, put my anxious mind at ease, and saved us almost $3000.00. There were no hidden fees or surprises – it was a true pleasure dealing with a business who is not entirely motivated my $$$$ and profit.