Here you will be able to see the opinions of people like you who have information of the services of McDougal Funeral Home (Mortuary) around Fort Smith area (Canada).
At the present the firm has a rating of 4.7 stars out of 5 and the rating has been calculated on 127 reviews.
You may have noticed that it reaches an reviews average is basically the top, and it is based on a large number of feddbacks, so we can be pretty sure that the assessment is quite reliable. If there are many people who bothered to evaluate when they are pleased, is that it works.
You know that we don't usually bother to place feddbacks when these are good and we usually do it only if we've had a problem or incidence...
This Mortuary belongs to the category of Funeral home.
We had a few members of the family (mostly children) that had not eaten for a while on the day of the viewing. I went out and got some food and brought it back. There is a "No Food or Drink" sign on the front door, but before sending everyone outside to eat (it was pretty chilly) I figured I'd ask if there wasn't an area where we could put some food out for them. I ASKED THE MAN IN CHARGE if there was a place we could eat inside and he directed us to an office. I was very appreciative and we set out some fast food in the office. The parents ate and went back to the viewing while the kids sat in the office and ate. As soon as the parents left, the worker went in and screamed and cussed out the little girls saying he'd made a mistake and they had to get out. What kind of person yells and swears at little girls AT THEIR GRANDFATHER'S FUNERAL?!? Especially for being exactly where HE told them to be? When I approached him to tell him what I thought of his behavior and find out more of the story, he actually threatened to call the police. I was, of course, extremely upset, but never threatened or touched him. Absolutely abhorrent behavior from an adult in ANY position, but especially one who is dealing with such a sensitive situation on a day-to-day basis. My daughters were afraid to come inside, they stayed outside on a cold bench for most of the rest of the event. I get that the kids might have gotten loud--they hadn't seen their cousins for a couple of years--but the total and complete lack of respect, decorum, and basic human courtesy was appalling. We had several other issues that I won't go into, but simply put, AVOID this funeral home, especially if you have children involved at all, as they offer nowhere for them to be that is out of the way. Find one that sees you and your family as human beings that have lost a love one, not just as a revenue source that they have an obligation to tolerate.
Michael McDougal was compassionate and helpful. He made himself available to us even on busy days. Melissa was kind to reach out to me and offer help in the weeks that followed.
We were so impressed with the kind, and professional service McDougal Funeral Homes in Taylorsville, UT provided for our family when our sweet Mom passed away. Jeff Butcher was exceptional! From start to finish he was there to help us, and was so considerate of our situation. He focused on meeting our needs, and made sure every detail was handled with care and efficiency. He was a tremendous source of information and we never felt pressured - just complete support! Thank you Jeff, Nicole, Pam and the other staff members who made us feel welcome and helped us take care of everything. The planning viewing, funeral, and burial went so smoothly, which made it a peaceful experience. McDougal also offered, as part of their services, post funeral arrangements that helped walk our family through the necessary arrangements like estate planning, social security, insurance, etc which we found so helpful! We would definitely recommend McDougal Funeral Homes. They are great at what they do, and taking care of your needs is their greatest concern.
Did a great job and were extremely professional.
I want to thank McDougal Funeral Home for their excellent, tender and compassionate care during the death of my mother. Darren the funeral director was not "smarmy" like some I called. He was real and he was compassionate and helped us put together a beautiful funeral. We were under some budget constraints and he worked with us to make it as affordable as possible. (It was a minimum $3k less than the base price another funeral home I called quoted - and they were so smarmy. It felt fake.) They also put together a beautifully framed memorial of my mother which was at the viewing and each of us in the immediate family will get one. Eric who I talked to originally and who came to get her body, which was so difficult for my dad, did it gently and with much kindness and grace. When my mother-in-law passed they put her in a black body bag and zipped her up. These guys brought a sheet or blanket to wrap her in and it was so much nicer and more comforting. Especially for my dad. I love these guys. They were with us all the way. I felt very cared for. Thank you! I cannot recommend them enough.
Very good service great people very sympathetic very helpful concerned for your long-term comfort and well-being
Great service in trying times. Their custom colored casket perfectly captured my sister's personality.
I could not be happier with McDougal, they were all amazing, kind, and very responsive in their handling of my moms funeral. Especially Tyler, Margo and Nicole. Everything was beautiful and just how my Mom wanted it. Thank you! Candy Kerr
Went above and beyond to help our family through a difficult time.
My Dad had purchased a funeral plan from McDougal Funeral Homes over 20 years ago. When he passed we only had to make one call to McDougal and they took care of everything. It was such a relief to the family to be able to celebrate his life without the worry of all the small details that required attention. Amazing after 20 years how much they cared about him and the family and how thoughtful they were afterwards. I received several follow-up calls after the burial from them just checking to see how the family was doing. They also gave us great guidance on how to go about settling his estate. Really appreciate the thoughtful staff that helped us so graciously through this process.
One of the staff, Brent McDougal, said the f-word at my cousins and me at my grandpa's viewing, the youngest one in the room was 2 years old. He made a few of my cousins cry and I needed to help calm them down in the parking lot because they were so upset. One of the workers allowed my cousins and I to eat dinner in one of the rooms. 15 minutes later, the same worker in a rage cursed at us for being loud and disrespectful and had broken the rules for eating in the funeral home.
We met today with Michael to plan our Dad's services. There were many things to plan and consider, but Michael walked us through each step in a professional and patient way. His guidance and advice was appreciated and helpful. He was knowledgeable, kind, and thorough. We left feeling like all was well and taken care of.
All of the staff have been extremely helpful and supportive after the loss of my father. I would highly recommend McDougal Funeral Homes to anyone searching for a helping hand with end of life planning. They have made this period of my life so much easier. Please do yourself and your loved ones a favor by planning ahead with their help, you won't regret it.
Austin and others were so helpful during a hard time. They patiently walked us through everything we needed done. Thank you!
Our family will be forever grateful for the exceptional service that we were given by McDougal. Darren and Nichole were there to comfort, guide, and help us through the entire process of making beautiful arrangements that would honor our dad. We experienced complete peace of mind knowing that they genuinely cared about us and listened to us, answering our questions and making helpful suggestions along the way. We always felt such a great level of respect and reverence in the way that they cared for our dad.
I had the pleasure to work with McDougal funeral home twice in 60 days as to my parents passing so close together. Darren was so kind and professional. It was a very hard time for me being an only child. My parents had pre-planned everything but there was still a few things I had to do. Darren walked me throughout the entire process. My husband and I are now going to pre-plan our services will McDougal. Thank you to everyone there
Very friendly staff and really shows compassion. When dealing with a difficult time, they really know how to provide respectable service. We chose the least expensive options, due to finances, but they treated us like we were hi profile clients.
We basically chose McDougal's Mortuary for my Mother's funeral in 1995. They had took great care of her and the viewing so well that a couple of family came up to us and said that was the best likeness of a dead person that they had ever seen. With that background, we chose them again. Kirk, our contact with McDougal's, was very sensitive and helpful and considerate of our needs and position. They offer after funeral assistance for any who need it.
Words can't describe the amount of gratitude we have for McDougal Funeral Homes. We are so thankful for the care and compassion Darren showed our family after losing my dad. We trusted him throughout the process and he exceeded our expectations every step of the way. Every detail was taken care of with kindness and professionalism and he made the whole process easy and worry free. Thank you so much!!!
Mike McDougal did such a good job with my mother's makeup - she looked so alive. He even painted her vault top pink to match her casket. Everything was handled in the most respectful and kindly manner. I would highly recommend this company and will use them, myself, as the need arises. The audio tape of the funeral was clear and crisp. Well done!
McDougal Funeral Home treated our family with the best service and care in our time of grief and sorrow. They were respectful of our time and needs. They came highly recommended by our local ward members and as such we highly recommend them.
Austin and everyone at McDougal Funeral Homes treated us with kindness, compassion, and respect. They carefully coordinated a small viewing in Utah accommodating local friends and family, after my son's tragic Wasatch Ultimate Ridge Linkup mountain accident and then shipping of my son's body to Illinois for his funeral there. Thank you from our family and Andrew's wife Josephine.
What a peaceful feeling to know that when your loved one passes on, McDougal Funeral Homes is there to take care of every detail. Darren and his staff made the heartache that much easier to handle. They took care of everything from arriving at the home at 1am all the way to the last flower being placed on the grave. I'm so blessed to have had them by my side the whole time.
John and I feel Daren Parker is a trusted professional in every way. He handles every detail with kindness and confidence. We can't imagine using anyone else to handle these delicate situations.
McDougall funeral home was very compassionate and caring when my Mom passed away. It comforted me knowing that I was leaving my Mom in good hands. I felt this way through the whole process, from picking out services, casket, flowers, programs for the service, and during the service and graveside. We will return to purchase her headstone from them as well. I highly recommend them. Thank you so much Michael for taking such good care of us!!!
At a time when you are truly unsure and emotionally unstable they were excellent in guiding us through the process. Because my husband had served in the military they obtained all the necessary information with the VA to have his Burial with honors at Camp Williams veterans Cemetery. I give them 5 stars
Michael McDougal and the staff at the McDougal Funeral Home provided us with every assistance and courtesy during our family's recent services for our Mother. They were very helpful as we planned the service and all during our sad but sweet experience. We have used their services several times over the years and they are consistent in their concern and desire to make the experience as easy as possible. We would recommend them to anyone. Thank you Michael for everything!
Unfortunately I have had to use McDougal Funeral home too many times in the last few years, the latest being to bury my sweet husband. The whole experience was handled so well. I have been treated with love, kindness and sympathy. After all was said and done they have reached out to me to make sure i am well. I also need to say that my husband's and my mother-in-law's bodies were prepared so well! My mom looked like an angel, and my husband looked so peaceful. I highly recommend McDougal's Funeral Home to anyone needing to plan funeral services.
Our family appreciated their kindness and thoroughness during a difficult time. They were very helpful during this transition.
Michael and the team at McDougal have been very supportive and helpful with all my funeral needs, they have went above and beyond what I had expected. I would highly recommend this funeral home to anyone in need of service. Their follow-ups and administrative help were much appreciated during times of grief. I thank them for all their help.
Very unprofessional they made 5 big mistakes for my brothers funeral which he had already had everything planned out and everything was picked out in 2006. How could they leave out words on a headstone. We even had to ask them to trim his hair before they viewing
I had a very pleasant experience with everyone one I encountered at McDougal. Everyone was very professional and kind as I dealt with the details of handling my father’s funeral. They created a slideshow video of photos I provided, and they added a clip of the bowling alley to the intro- Dad was an excellent bowler and that was such the perfect touch to his memories.. it was very thoughtful and I received many compliments about it. One thing I would ask they do differently is to ensure only the immediate family is in the room when those hard decisions are made. And even then, perhaps only the one with on whose shoulder the decisions rest - it was really difficult and almost got heated at one point because friends and distant family had been invited in. That was an unnecessary stressor at such a difficult time. I did not enter the viewing room, but I was told that Dad looked great and the video they’d made for the obituary played on a tv in the corner. Dad’s family is across the country, but they mailed individual keepsakes and even some of his remains to those who asked. All considering, I’d go here again should the need arise.
We recently had to use McDougal, and I must say that they made it so easy for us. They took great care of our loved one. And great care if us. I would recommend them to anyone.
Took amazing care of my family and my grandmother especially driving her from salt lake valley to vernal. Thank you so much
Darren and his entire team were amazing to work with!! Very caring and considerate and tenderly helped us through this incredibly difficult time. I'd highly, highly recommend them.
When my dad passed away Jeff was the one to help me out he took his time explaining everything and helping me with the process of getting my dad cremated. They also found the perfect Urn for my dad. Thank you guys so much.
We highly recommend the McDougal Funeral Home. Michael McDougal in particular showed so much kindness and compassion to our family, not only as we prepared a memorial for our beloved husband and father, but long afterward as we worked to ensure his military service was justly honored with a headstone from the VA. His continuity of care and concern is rare and much appreciated.
As both of my parents passed away over the past three and a half years I was so grateful that they had prepared for this event. McDougal Funeral Homes and their staff took such great care of not only my parents but of me and my family as we have gone through the planning of and carrying out of the funerals. They have been there for me to ask questions and have followed up with me weeks after their job was done. I am very grateful to them and would highly re moment them.
I would not recommend this funeral home to anyone if you need to use their chapel. I attended my Aunts services today February 8th, 2016 and the the microphone was broken. When I say broken, I mean that it wouldn't hold its position on the podium so the person doing the eulogy had to try to hold it up the entire time and the feed back was so awful you couldn't understand what they were saying. Our poor singers experienced so much squelch that you couldn't even appreciate their beautiful talents. I will be more frustrated if the recording of the services that they provide to the family has this same quality of sound as during the service as this is our last formal memories of our loved one. They obviously haven't read previous post because there is another comment from January about the same issue. It may not seem important to them but as a loved one, there are so many emotions the day of the funeral that sometimes you want to re listen to the services at a later time or provide a copy to those who may not have been able to attend, so it is a big deal if the sound system Stinks. They were also doing some type of "fixing" more like "pounding" in an ajacent room during the services. So frustrating!
I was really impressed with McDougal Funeral home. They handled the funeral of my friends son who passed away. The arrangements were great, the program well put together, and everything was just well planned. I think they did really well with the funeral.
When my sweet, young wife sadly passed away last month, it was a no-brainer to use McDougal Funeral Home for her services. I've been attending services there my entire life, including my angel mother five years ago. They did not disappoint! During what was such a difficult time for us, they were so compassionate, professional and took every care to ensure the services were beautiful. They took time to explain every detail of the services, and brought me back in after the funeral to help me navigate the intricacies of losing my wife (which was invaluable). Most of all, they treated my sweetheart's body with such reverence and dignity, which is something I'll always be grateful for. Jeff, the funeral home director, became a dear friend and I will always treasure my relationship with both him and McDougal. To me, it will always be a sacred, special place. Thank you from the bottom of my heart to all my friends at McDougal!
It was a very very good experience Jeff made it very relaxing consoling experience for me I really appreciate Jeff’s help and I would highly recommend McDougals to anyone And everyone
McDougal was incredibly helpful and professional when I needed a mortuary for my father. Even though we only used their services for the first half of the process (the funeral and burial were in Idaho), they still checked on me afterward to see if they was anything else they could help with.
My mother passed away the end of may we had grave side services and Jeff Butcher helped us he was awesome, he showed us what they offered there was no pressure at all he was great I would recommend my friends to your mortuary and ask for Jeff
I would like to thank Darren Parker for the love and kindness he showed our family from beginning to end. From the moment he arrived at the VA Care Center, he showed compassion and tenderness to my family. Everything was perfect and I want him to know how he made this difficult time much easier. After making the plans, I asked him what I needed to do and he answered, "Absolutely nothing!" I could not have asked for a better experience!
McDougal Funeral Homes treated my family with kindness, sensitivity and empathy in our time of need. Planning a funeral is never easy, especially when the passing of a loved one is unexpected. The staff was flexible with our immediate need for a service and guided us every step of the way. The service went off without a hitch. That was so important as funerals are highly stressful and emotional, and a smooth service allows us to focus on our family without worrying about logistics. After the funeral, the staff followed up with a checklist to personally guide us through steps we needed to take post a person's passing. Many of us are not experienced with this process, and as this was the first passing in our immediate family, it was extremely helpful. Thank you for taking care of our family during this difficult time and providing a beautiful service.
McDougal Funeral Home and staff were so professional, helpful, and kind in their help dealing with the arrangements for my dad’s passing. I highly recommend them to anyone going through this difficult process.
Best Funeral Service In Utah And I'm Family Members Two Of The Mc Dougal Family Members They Do Great Jobs preparing Body's For Funeral Service
McDougal does a beautiful job in guiding families through very difficult times. They are extremely kind, respectful and professional. They go above and beyond to make sure that everything is taken care of in the most considerate way possible.
We had a great experience with our moms service. Staff did an amazing job on her video! Darren was so, so awesome from the beginning to end! Thank you again Darren!
Always presented themselves in a professional manner in every way.
Losing a loved one is so overwhelming in every aspect. McDougal Funeral Home has been so helpful every step of the way. They have acted with kindness, compassion and professionalism. They have helped me with so many of the aftercare issues that come up and have given me such good guidance that had eased a lot of my anguish. They gave me answers to questions I didn't know I needed to ask. They come highly recommended from my family and I. Thank you to all of your staff.
We lost our dear sister suddently and Michael McDougal was just amazing. From the beginning of the planning to the entire process was peaceful because he was able to ensure all that we wanted was done. He took good care of our sister and one thing I admired he always called her by her name during the planning and never use the word the (body). It meant so much to us that she was well taking care by people who love their job with all their hearts. A BIG THANKS to McDougal Funeral Home. Keep taking care of family during this special time.
I appreciated meeting with Michael McDougal after my mother's passing. He was compassionate, sensitive, and professional. He patiently answered all my questions and helped me make decisions about the funeral. I was impressed with Nichole's patience, professionalism, and kindness in preparing the funeral program and photos for the video. The funeral was held in McDougal's chapel because of Covid, and it couldn't have been nicer. Things were set up nicely at the cemetery and we didn't feel rushed at all. I highly recommend McDougal Funeral Homes.
I wish I didn't feel like writing a review. My grandfather passed away a few years ago. Unlike anything you get at retail, a funeral is an experience, a memory; you can't take it back. I wish I could. Within a year I buried 4 grandparents, this particular grandfather was #3, so I had a bit of experience as to how a funeral home behaves and acts, but I had no idea that McDougal's would treat my grandfather's funeral this way. You even grew up with him in your neighborhood! This should mean you treat it with MORE respect, not less. I am a florist and had the opportunity to do the flowers for the funeral. When I arrived most of the team stood in the hall and watched me struggle to get the door open with the flowers. No help from them. They weren't dressed in a suit (unprofessional), and they were loud. They didn't tone down the entire funeral. As I brought flowers in, which consisted of an easel piece, a table arrangement, and flowers to put in the corner of the casket (since there was a flag on top of the casket) I was told that whatever was in the primary room (where the viewing was held) I would personally have to move the flowers into the chapel before the closing of the casket. Really? That's your job. Every other funeral I have been to, the funeral home takes care of moving the flowers and taking care of the minor details like that. My job is to mourn, I didn't get that chance until hours after the funeral. Here's why. When it came time to close the casket, I and thankfully a kind cousin and my brother, carried the arrangements to the chapel. As we were heading back to the primary room the door was being closed! You KNEW I was taking the flowers down, yet you were closing the door on me? I was able to make it in, but just barely. Once again you weren't wearing your suit coats (which I saw you carrying around, why carry them? Just put it on!). We had the family prayer and as you went to close the casket, someone's cell phone went off, instead of stopping the closing process to speak, or simply ignoring it, you pulled out your own cell phone and proceeded to tell people to turn their's off. You closed that lid so quickly I wondered if you might have dropped it. I turned to shush my someone for talking, and I literally turned my head and then looked back and it was closed. I didn't get to see it shut. There shouldn't be any talking on your part, and my goodness, let us savor the last time we get to see our loved one. The proceedings went well from there on out, but I was worried once again if you would move the flowers to the graveside. I made them for my grandfather. I had worked on them for hours, and I was exhausted so, really my thoughts weren't on the funeral. That part is partially my bad, but I shouldn't have to worry if a funeral home will do their job. After the graveside and luncheon, I wanted to go back to the cemetery. When I did I broke down in tears, not just because all my stress came out, and I finally got to mourn my grandfather, but because one of my arrangements was in pieces all over his muddy grave. The holder for the flowers was at his feet and the flowers themselves were fallen over at his head. Why in the world would you not even TRY to put the 2 together? They were scattered and a mess. I spent the time of me crying trying to make it look better. But hours of work was tossed as if it didn't mean anything to anyone. I'm sorry about the long post. I want you guys to do better. This has been on my mind for the past few years and I don't think it should go unnoticed. Like I said earlier, this was an experience; you can't take it back like a shirt that doesn't fit right. I will always remember my grandpa's funeral as stressful and disrespectful. I do hope you the best in your business, but please be more mindful of the families you are SERVING.
Michael was absolutely fantastic in every aspect with my Dad's funeral! He was so caring and compassionate towards my entire family throughout the process. He was very observant of items that we wanted but were timid to ask for and made it happen. He took great care of my Dad and the respect and pride of their work really shined through. I don't really know how I would have gotten through the whole process without Michael guiding us and being there with us. Do not hesitate to use McDougal's, I would recommend them to anyone!
Luckily our parents worked with McDougal Funeral Homes early, prearranging their services making it very easy on us when they past. Most recently in September our mother past. Even during these trying times we were able to have a great service for the family, thanks to the caring people at McDougal and especially to Micheal for his support. We are looking forward to continue to work with McDougal Funeral Homes as we settle our parents estate as our parents also worked with McDougal Funeral Homes to set up the their trust. Again all making the situation much easier on the family. Thank you to all at McDougal Funeral Homes
Our family has used McDougal many times and we have always been pleased with the service. I recently had to bury my newborn son. The worst most painful experience I have dealt with. This funeral home is then only one of the many I called that did not quote me a large fee. All I had to pay for was a casket. They dressed, prepared, transported and cared for my son beautifully and at no cost. The generosity and compassion that has been given to our family at this time has been outstanding. I have even had a few follow up visits and calls form them just checking to see how im doing. I cant express well enough the gratitude I have for this family owned company and the gift they gave us. I highly recommend McDougal funeral homes Eric and Ron are awesome. update...These guys even made it a point to reach out on the anniversary of my sons birth and passing just to send a little love our way. This was really a great added touch. They don't just forget about you after your service is complete. They stay in touch like family.
Words can hardly express adequately how grateful I am for Darren Parker at McDougal Funeral Homes. I lost my father recently and although he was 84, it’s amazing how unprepared you feel emotionally and in every other way. Darren was there to help us every step of the way. He was professional and reassuring during the most difficult time of losing our hero. Darren arranged everything for us—the viewing, the funeral and even the graveside services in Idaho which included a military tribute. I feel limited in giving five stars. If I could give 10 stars I would!! Thank you McDougal Funeral Homes for bringing some peace to our hearts at a time when it was desperately needed. I am sure that you understand, just as we do now, how valuable Darren Parker is to your company.
I'm so very grateful for the kindness shown by Michael McDougal and his staff during this difficult time. They went above and beyond to make sure that this was the one thing we didn't worry and stress about. They were very caring and respectful and I knew that my Dad would be well taken care of. Michael did an amazing job in preparing his body for the viewing and he looked so good. From the moment we walked into the mortuary to meet with Michael until after the burial, every last detail was taken care of. Over the years they have also taken wonderful care of my Grandparents and I would highly recommend them.
Everyone is willing to help and answer all the questions I had. Very respectful of my needs and concerns.
We had purchased planes with another funeral home and upon its sale, were handed off to a second funeral home, and when this one also was sold, we found our plans would be handed over to another morturary we would never have chosen, because of its reputation. Knowing that McDougal Funeral Home had been around for a long time and had a good reputation, we brought brought our plans to them. As they put our plans in place, they were thorough and honest. We felt satisfied we had made the right choice. When my partner passed away, I couldn't have placed her in more compassionate hands. After her body was prepared for viewing she could not have looked more natural and at peace. In preparing for the funeral services and burial, they guided me through the steps and helped me pick just the right casket, flowers and headstone. Their careful attention to every detail of the viewing, service at our church, transportion her body to another city for interment, and the service at the graveside left me free of stress in those matters; and I will be forever indebted to them for making her final celebration so beautiful. A few days after the funeral services they took time to go over all things that I needed to do to resolve her affairs. They patiently answered my questions and extended an offer to help me with any paperwork I might need help with. My own funeral services will be handled by McDougal's at some future time. I feel very comfortable knowing that they will take care of me in the same respectful compassionate way.
Mcdougall Took very good care of my deceased brother. They had the our families needs image sure that Our desires 4 followed the viewing was wonderful and the graveside service was great
Our family has worked with McDougal Funeral Homes on 2 occasions now. We were so happy with them after they took care of our mom’s funeral, that my dad did his planning through them for his funeral. Ron helped us with my mom’s arrangements and then personally walked my dad through all the choices for everything in preparation for his funeral planning. This simplified the process and made it so much easier when my dad actually passed away. It was so comforting to see Jeff’s familiar face when he came to the house on a Sunday night to take care of things for our dad. The care and concern they showed our family both times was very genuine and really appreciated. We felt like those who helped us were part of our family. The assistance they give you before and after the funeral in planning and follow up is thorough and beneficial to all involved. My siblings and I all want to thank Ron, Jeff, Michael and all the staff who have gone through all of this with us for our parents funerals. This group is phenomenal at what they do.
High pressure sales tactics. Costs that aren't openly disclosed. Fealt an aweful lot like dealing with car salesmen. Wouldn't even wait for next of kin to get into the state to select a date and time even though there was an appointment set for the next business day. Pressed and pressed for a date and time to be selected but after that they had an "extra" hour to give us as a closing tool.
It has taken me over a year to write this review. I am so grateful for McDougal Funeral Homes. They listened to our family and worked with us in a respectful manner and helped us create a wonderful memory from such a sad time in our lives. The advice, cost and most importantly the emotional support they have provided, is very much appreciated. Thank you very much!
They handled my friends funeral with compassion, respect and kindness, they made everyone feel important and helped in working through the grieving process.... Thank You ....
Mike was so accomodating, informative and kind. I have had several family members cared for at McDougals. They have always done a wonderful job with our loved ones and grieving family. Thank you so much.
I had worked with Michael McDougal for several years prior to his getting into the "family business" at the McDougal Funeral Home. I knew and trusted Michael, and when my Mother passed away he was the first and only person I called to facilitate our needs for the family and for my Mother. He and the Mortuary went above and beyond in working with the needs and plans for the funeral, as they do for any who come thru their doors. I know this because I am a professional Bagpiper and I have worked thru McDougal Funeral Homes on that side many times as well, and I have seen that professionalism with many families and funeral services. Their compassion and tact in times of grief is exemplary. They listened to our concerns with my Mother's services and gave advice and suggestions that fit with our budget and made the day of the funeral smooth and hassle free. I would recommend McDougal Funeral Homes, and Michael McDougal personally to any and all who are in need of professional and compassionate services for a deceased loved one. They truly encompass heartfelt service to others at a time that can be difficult and devastating.
Thank you to Michael McDougal and the staff at McDougal Funeral Homes for all of your services and comfort during this most difficult time. There is no easy way to say goodbye to loved ones, but thank goodness for people like the McDougal's that are part of our community. I was absolutely certain that my sister would be treated with care and dignity, and because of that I was able to rest easy. I have been able to lean on the McDougal's when a family member has passed away for the past 26 years. I can't adequately express the gratitude and relief that I have because of them during life's worst moments. Thank you ❤
Great and professional service.
Our family had a very positive experience at McDougal Funeral Home. Everyone was very kind, patient and compassionate, going above and beyond our expectations right from our first visit, to genuine help and concern weeks afterwards. We would highly recommend their expertise and professionalism to family and friends.
When my husband got a funeral plan from Pam at McDougal in January, I had no idea we would be using it so soon. He died suddenly in February from a heart attack. Jeff at McDougal went the extra mile for me. It took 2 weeks to get my husband shipped to SLC for burial. He called daily to try and get the mortuary in Las Vegas to move faster and was very kind and caring when he finally got there for the graveside. Everyone I dealt with was exceptional. Nicole the receptionist made a beautiful program for the attendees. I very much appreciated all the staff of McDougal for their help during this difficult time. Thank you, Carol Venneman
Our recent experience with Darren at McDougal Funeral Homes was outstanding. He helped us through a difficult situation after the loss of our mother. They were considerate, passionate and thoughtful with every detail and throughout the entire process. Thank you for making the process much easier and ensuring everything happened just as we planned it.
My family and I has just lost my grandfather( papa ). And Michael is very compassionate. Thank you Michael for everything.
McDougal Funeral Home was professional, understanding, patient, kind. They were wonderful on putting everything together for my mom.
As an embalmer in Vegas I was in need of a funeral home in Salt Lake City to embalm and ship a body to us. McDougal's was suggested to me and they did not disappoint. Thank you for the great embalming job!
We utilized McDougal funeral home in assisting a family transport their love one from Salt Lake City to Las Vegas. The entire staff went above and beyond in assisting us. Our staff and the family were extremely pleased with the manner in which things were handled. I’d use no no other mortuary in Salt Lake City to handle arrangements.
They were very professional, helped us find all of what was needed within our budget, and the funeral service for my grandma went on without any issues. The location is clean and they're very friendly.
Jeff was such a great help with the services for both my parents!!
Jeff did an amazing job with the passing of my mother in law. The care and concern he and his staff showed our family was so sincere and heartfelt.
McDougald Funeral Home was so patient kind helpful and so loving to our mother. If we had any questions, they were so happy to help us they wanted to make sure that this experience was easy for us to go through. They had so many people that were so helpful and our funeral director Michael I do not know his last name was right on top of everything making sure it was going to run smoothly. I know the family has really appreciated everything that McDougal’s Funeral Home has done for our family. Thank you.
Michael McDougal was excellent to work with during this difficult time. He showed compassion. I highly recommend asking for him by name.
I would highly recommend McDougal Funeral Home and have done so to many friends and acquaintances. They have taken care of many of our family members over the years and most recently my husband. They were so kind, caring, compassionate, and professional from the time they picked up his body until the end of the graveside service. When we met with them to plan the viewing and funeral service, they were very concerned about our feelings and carrying out our wishes. They eased our burden by contacting Social Security and making arrangements with the cemetery. They special ordered the casket that we wanted, and they did a fantastic job at preparing my husband's body. They made a very difficult time easier to bear.
My family has been using McDougal Mortuary for about 10 years. Everyone we have worked with has been so kind, helpful and supportive. The viewings and funerals have been handled with great respect for the family's wishes. We have received so much help in navigating through all the things that must be done. I have received personal phone calls and texts from the staff with condolences and offers of support and assistance. We have recommended their services to friends and co-workers. If you need personalized and dignified funeral services or planning, I would highly recommend McDougal Mortuary.
When my wife passed suddenly they went above and beyond any expectations. I was unprepared and scared. Not knowing what to do??? Darren and the entire staff guided our family threw the entire process. I will be forever grateful for their help! Thank you!!
Eric was our funeral director and was so awesome to work with, the staff is very friendly and easy to work with. Funeral packages are very competitive and fair! I will us them again if the need should arise.
I was so pleased with the service I received at McDougal. Without any expectations, I was given all the information that I needed so I could make the best decisions for me. They even told me that the plans I already had in place where the best. I highly recommend their services.
I have experienced the grief of losing a child to miscarriage. My wife and I were devastated and had no idea what to do in our situation. Certain factors had come in to play in our lives that made paying for services difficult. McDougal funeral home provided help to us with no charge and no benefit to themselves. I truly appreciate what they did for us and I do believe they operate their business for the right reasons. Its easy to say that because I received free services, but the way they treated us showed great compassion and care and made me realize that there are still people who truly care out there. God bless them.
The staff were very respectful the whole time with the arrangements. Because of covid-19, the planning was difficult but the staff were very accommodating. Thanks, McDougal.
My mother recently passed away and she had a Funeral Plan with McDougal Funeral Homes. I have been so impressed with their care during my family's loss and with what the plan provided for her funeral and burial. It takes some of the burden from the loss of family members. I do not want to leave my children with the costs of my funeral and have taken steps to secure my own Funeral Plan. I would highly recommend their services!! Joyce Pedersen
Michael, Pam, Nichole and everyone we worked with at McDougal Funeral Homes were very kind, considerate, supportive and flexible, helping us prepare for and set up my dad's funeral. They answered questions and shared sympathy from beginning to end. The follow up meeting, helped us make sure we knew who to contact and steps we needed to follow to close down accounts. They delivered death certificates and recordings of the funeral to our home. We appreciated all they did during a difficult time.
McDougal's Funeral Home is the very best. I have used them for many years and they have helped me through the process many times. My most recent experience was for my mom. Michael McDougal, helped me. He was kind, patient and clearly knowledgeable. He was able to answer all my questions right off and even gave me needed information that I was not aware I needed. Thank you Michael and McDougal for your continued support.
Our entire experience was incredible from beginning to end. Everyone was friendly, courteous and went the extra mile to assist us even days and weeks after the funeral was over. My mother looked so beautiful, the makeup was very natural and like everything else, it was done exceptionally well!
Our experience with the McDougal Funeral Home was absolutely amazing. Michael McDougal was very caring and compassionate. He made sure everything was organized and exactly the way we wanted. He was VERY responsive and always made time to speak with us whether on the phone or in person. My sister’s memorial service was perfect and our family cannot thank Michael or his staff enough for all that they did for us. Thank you so much to everyone at the McDougal Funeral Home.
The staff at McDougals are knowledgeable and caring, they are considerate and pay attention to all details, they go above and beyond for the family.
Losing a child is one of the most difficult experiences a parent may have. Losing two children in less than three months is beyond overwhelming. Michael McDougal was the funeral director for both of our services. Michalel's compassion, kindness and expertise made our grief easier as we had decisions to make. He patiently answered all our questions whether big or small. He helped facilitate small details that may have seemed insignificant but meant the world to us. The staff who helped take my daughter from our home were respectful. The crisp white sheet they wrapped her in will ever be a special memory. Michael's skills were evident when we saw them at their viewings. Michael will always have our sincerest gratitude for caring for loved one's mortal remains in the most respectful and compassionate manner.
My mother’s funeral was very nice. Michael was very helpful and efficient as well as caring. The follow up was impressive. Thank you
Kind and Caring! McDougal Funeral Homes handled everything and were very professional. They made a difficult time better! Thank You!!
Michael McDougal helped my mom and me with my dads memorial services. He handled a problem we were having with an insurance company for us when we were getting nowhere with them. My dads memorial service was simple due to him donating his body to science but Michael helped us with the few things we needed and made us feel like important clients.
Mcdougals treated us so kind and with an excess of tenderness and respect. We will most definitely be using them for future funeral needs. As a family we highly recommend them to all.
Daren Parker of McDougal Funeral homes recently took care of an arrangement for a dear family member who had passed on. It was a bit complicated in that our family member was residing in Oregon. He immediately took care of the situation and contacted an affiliated company in Eugene who began the process. Daren checked with them often to make certain that everything was proceeding on schedule. He then took care of our family needs in a most sincere and caring way. We had nothing to worry about and no detail was neglected. He actually took care of our service on his own personal day off and did a perfectly smooth job of every bit of the presentation at the church and the graveside services. As a family, we will absolutely rely on him for all of our needs in the future. It's a difficult time at best, and to have a professional that meets your needs so completely that you really have nothing to worry about is a great comfort. Sometimes you have to settle for perfect, and in Daren's capable hands that is exactly what we got.
My husband became one of the unfortunate 22 vets a day we lose to suicide last fall. This funeral home came recommended by a friend who was happy with their services (traditional LDS burial) however, my experience was completely tactless and have yet to receive a response to my concerns expressed last October via letter (they did send me a calendar which quickly found the way into the garbage.) Despite proof with my husbands DD214, I was required to front the $2400 it cost for cremation, I've since come to find out this isn't common practice. (It took nearly two weeks to receive an itemized receipt.) Also I purchased 7 death certificates unknowing my name was misspelled. When I told the funeral director who corrected them, I received no credit and had to give more money to get corrected ones. In addition, when I scheduled a viewing of my husband, he was still in the body bag the medical examiner had him in and the director seemed surprised I wanted to see his hand and had to exit the room while he cleaned my husband off. (Self inflicted gunshot wound.) When I went to pick up the cremains a week later, I was questioned as to whether or not it was even done and stood aside and watched as someone pilfered through boxes of cremains to find my husband located in a bottom cabinet in the office. I'll spare you the details of staff folding a burial flag but needless to say one of the men looked as though he was doing maintenance. Complete disrespect on all counts for someone who sacrificed himself to his country. If by some unfortunate chance you have time to read reviews before choosing someone to care for your loved one, do not go here.
Michael McDougal helped us when my grandmother passed away. He was very kind and comforting in our time of grief. He listened to what we needed for her and for us.
We had such a wonderful experience with McDougal Funeral Homes. The whole process from pre-planning to the actual funeral services was professional, compassionate and exceeded expectations. Ron and Mike were so helpful with their specific roles in the process and then some. Each staff member we dealt with was thoughtful and caring. Our affairs were handled with a great deal of respect and support. We couldn't have asked for a better experience with a such a difficult life event. Much thanks from the Freeman Family.
I would highly recommend this funeral home. They are very professional and caring in all they do. They go the extra mile to ensure that all arrangements are taken care of, both at the time the funeral and beyond. Staff was wonderful to work with. I can comfortably rate them with five stars.
McDougal Funeral Home was amazing. The care they took in dealing with us was wonderful. They took care of everything and met with us first hand to decide details. There was no push on anything, they did exactly what was asked of them and were very considerate of our feelings throughout the entire process. I am so glad the entire staff was there for us in our time of need. Thank you for caring for our Mom with such love.
Eric was very caring and respectful of our needs. He worked quickly in our time frame and made it all easier for us, ensuring everything was done properly.
McDougal Funeral homes was very helpful and respectful in planning and preparing for the funerals of both my parents. My mom died in 2013 and my dad just passed in January 2021. They helped with all aspects of the funeral and attended to the details that can feel overwhelming. I would highly recommend them!
Nothing but good things to say about Michael and his team. They provided genuine and sensitive assistance with difficult matters at the time of our mother's passing. And they kindly accommodated our changing needs. We came away feeling as though they truly cared about providing the family with the best possible care.
I was a Relief Society president for 5 years. We helped with 30+ funerals in that time, so I got to know several of the local funeral homes. McDougal personnel were always kind, professional, and caring. I was always relieved when families chose this company.
They were so very helpful and on top of everything. They went above and beyond, and were very understanding.