Reviews of Lewis Funeral Chapel (Mortuary)

4817 Kelley Hwy, Fort Smith, AR 72904

Average Rating:

DESCRIPTION

Here you have all the reviews of real people who buy the products and services of Lewis Funeral Chapel (Mortuary) in the territory of Fort Smith (Canada).

At the present the firm has a score of 3.6 over 5 and this score has been based on 31 reviews.

You must have seen that it has an average rating is very high, and it is based on a very high number of opinions, so we may be pretty sure that the rating is very credible. If people have bothered to evaluate when they've done well with the business, is that it works.

You know that we don't usually stop to give scores when they are correct and we usually do it only if we've had a problem or issue...

This Mortuary corresponds to the category of Funeral home.

Where is Lewis Funeral Chapel?

REVIEWS OF Lewis Funeral Chapel IN Fort Smith

Elizabeth Kereluik

Wish I could give zero stars. My poor grandmother waited almost 3 weeks long than quoted to receive my grandfather's ashes. They even messed up my grandfather's obituary by miss spelling his name. Lewis funeral has know about the mistakes for weeks and still has yet to fix the obituary. I hope no one treats your loved ones as carelessly as you guys have treated ours.

Jennifer A Metcalf

They were very helpful and understanding when we had to make arrangements for our granddaughter

Michael&Bailey

Don't choose this place! They mixed up two bodies for two DIFFERENT families and cremated the wrong one without the families knowledge or permission. They took away their family member without letting the family see him for the last time. How could you possibly mess that up? That is a HUGE deal to this family. You took him away.

Kris Ryan Stallard

Maxwell Blade

I have never in my life been treated with such disrespect and rudeness from a funeral home. My first conversation with Lance Glenn/ president, the morning after my father was picked up was “who are You” and “we need to get paperwork done “, you can’t see the deceased until 4 clock, I was enroute to see my father before he was cremated. Upon my arrival at 4pm I was not treated with I am sorry for your loss, anything we can do let us know not even a hand shake. NO NO it was “ so you don’t want anything other than a cremation”’ no I replied and ask if it was prepaid and it was, otherwise I would of had another funeral home pick my father up from this place. Paper work was presented and needed returned ASAP. Becaware your dad doesn’t look so good, He’s over there in that room. I walked into a room with my father , disheveled hair and nothing to make it a bit less harsh. Upon leaving there was nothing said. I was distressd over my fathers sudden death , did I need a rudeness? No I did not, The reason for this attitude was about money! If I wasn’t spending a certain amount then I was of no value or care or simple human kindness. Shame on you . I give you -20 stars

Amy Williams

Christina Dumler

Very nice place and they do a good job.

Yukona Worley

My son passed on March 27,2020 and it was at the beginning of the coronavirus pandemic.The staff of Lewis were very kind and understanding. They did a fantastic job ,my son looked like he was asleep and could wake up at any second.They were professional,kind,and very helpful throughout and after the entire process. We will be forever grateful for them as they cared for us as though we were family.

Jessica Shields

Wonderful and undersstanding ppl. And the Johnson Family appreciates every thing! ~Rev.Mother Jessica Shields~ ~Phillip Shields~ ~Todd Crossno~ ~Stephanie Crossno~ ~Serena Loki Jonson~

Martin Vworkz.

Asked about my mom's ashes. .. Again that I already paid in full for..and whomever answered said no I don't know about THAT and we are closed ???? why did you answer the phone then??

Cynthia Miner

My Mom passed away in a nursing home in Van Buren and they picked her up and took great care of her and was so nice to me and my dad .. no one was rude or hateful at all my mom had her Direct Cremation 2 days after she passed and i had her ashes back home with me the next days . im so thankful for Lewis Funeral home totally professional kind and caring and very RESPECTFUL ....

Teamsstance

Tonya Jones

I would like to thank Lewis for everything. When I say that handled it all with ease and grace. Tommy was great. We the Mays family thank you from the bottom of my heart. Everything for my mom was beautiful just as she wanted. If ever in need this is the place for your family final goodbyes. God Bless ????

Brads Vinyl

s price

The funeral director Lynette was amazing and thoughtful. However, the administrative assistant Leslie is the worst. She's rude as soon as you walk into the door and acts like you're just an inconvenience in her day. Definitely not what someone needs after they lose a loved one.

Traci Turner

Sarah Barnett

Kirsten Cutsinger

Google User

Jorene Bailey

Lewis Funeral Chapel took care of both of my parents and I couldn't have asked anyone to be any better. They took the time to go the extra mile and I am so thankful. I will never use anyone else.

Thomas Memoli

They are #1 did a great job.

Wanda Harrigan

They told me up front that anything that wouldn't burn would be removed before cremation and once they got his body they refused to remove a full gold bridge weighing almost 2 ounces . They told me within 24 hours they would call me to let me know his ashes were ready. I went the day before the funeral a week later to find out why I hadn't been called. A full 33 days later, they still hadn't even ordered the death certificates. I did get a refund of the money I paid them and got the death certificate the very next day.

Sharon Alyce

The loss of our loved ones is one of life's hardest moments. There are overwhelming moments of decisions and details to try to wade through in the midst of grief. One could not hope for a more compassionate or supportive group of people to surround them than the staff of Lewis Funeral Home. I want to express special gratitude to Lynette for lending her strength and guidance every step of the way. Heartfelt gratitude to you,

Betty West

Hayden Bova

The staff was extremely rude to the family of the deceased during the wake. The owner is involved in day to day operations and does not take complaints, he just chooses to ignore them

Roger Jones

glenda logan

Garry Mayo

Lance & his team did a wonderful job with my mother's funeral. They were up front about everything and never pressured us on any decision. Their recommendations were spot on. They honored every request we made & even some we made at the last minute. I cannot recommend them highly enough.

Crystal Eaves

They rescued my father's funeral, literally! We had made preparations with Forever Memories Funeral Home in Sallisaw, Ok and a few days before the funeral, my husband was informed that they didn't apply for their license in time! Oh what?? Couldn't believe it! They didn't have anything done. Lewis Funeral Home took over everything, quickly, and professionally. The only reason we give it four stars is because we requested they cover my daddy's hands, and they didn't. Would refere them and use them again.

LadyL

We have been using Lewis's for as long as I remember, and never have I seen him treat someone the way he treated me(the owner). After we picked up my mothers ashes he called me and ripped me a new one for non payment of services. But I had, and had proof as well. After he realized it was a mistake he did apologize. But calling a grieving child to talk to them like they were trash was un acceptable. I was humiliated while bawling my eyes out over loosing my mother unexpectedly. My family will NEVER use them again.

Audra Vincent

They were so understanding how i wanted my moms funeral to go they did a wonderful job i will tell anyone to use them very good people

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Lewis Funeral Chapel en Fort Smith
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