Reviews of Haine Funeral Home & Chapel (Mortuary)

David Flack

This place is a good choice for a family owned funeral home that will allow you to customize your plan (e.g. use one's own stationery). However, in our last experience, they did not discuss all the options. We would have preferred that the casket have been lowered at the cemetery, that the pallbearers be gathered together, that someone at the cemetery invite guests to throw some sand on the casket, that the deceased's Church be contacted for a Minister instead of what was more convenient, that coffee and cookies be offered at the visitation, that people be asked if someone wanted to give a eulogy and that materials provided for display of photos during visitation be described during the first meeting.

Farm to Family

When making arrangements for a loved one's celebration of life, the last thing you want is to be treated with hostility when you come for the interment of ashes. Or to be confronted angrily when the funeral home director misplaces your obituary, which you sent him on time, only for him to say "well I didn't check the fax machine." Or to have the funeral home director decide of his own volition, unbeknownst to you, that you will only need enought catering for 75 people even though you ordered for 200, and then to have the church ladies have to run out to Subway to pick up enough to feed your lunch guests after a pre-lunch ceremony with standing room only. But these things are what you get when you plan a funeral with Haine.

Lorry Alberta

I want to extend my gratitude to Daniel and Katrina at Haine Funeral Home for their help and support with our family matter. Their care and kindness in tending to our needs was very much appreciated and is a reflection of their respect for family values and traditions.

Chelsea H

Not sure if it was the owner I spoke with, but I found the man to be rude and unhelpful in providing commonly asked for documentation. They also tried to get my mother to scam more money from the region for a funeral that wont happen considering we are in the middle of a pandemic. For a business that claims to care for the emotional and psychological wellness of those who have lost their loved ones, you've been unsuccessful in proving so.

Dawn Dortono

Very helpful and felt at peace knowing how well we were taken care of I wouldn't go anywhere else. They feel like family.

Will Catterick

Very respectful and appropriately solemn yet comforting.

Sharon Temple

These owners are so compassionate, helpful and know how to take the ease out of planning for the loss of love ones.

digger 2004

One of the last remaining locally owned funeral homes in the Niagara Region. Great people to work with, not pushy on services, and willing to work in your budget. If you're looking for compassionate help and understanding at one of the most difficult times in your life these are the people to see. Highly recommended.

Sheryl Evans

My family was very well looked after by the staff at Haine. They where very patient, flexible, kind and helpful at such a sad time for us. They took care of my family needs. I highly recommend Haine.