Reviews of Arthur Funeral Home - Barton & Kiteley Chapel (Mortuary)

Versa Wilson

I recently engaged Arthur's Funeral Home to handle the Funeral needs of my husband. This was all new to me, but they were just fantastic! They were so very efficient, helpful, patient and understanding, without once trying to upsell. They displayed a lot of sympathy and caring while answering a lot of questions. They were equally outstanding and helpful with filing all the necessary forms and stuff with the different Govt. Agencies,etc. Would highly recommend them.

Bob Storey

I must admit, never going through anything like my wife's death before, I had no idea what to do or where to turn for help and answers to questions I didn't even know to ask. The people at Arthur Funeral Home, in particular Zac, made my life extremely easy and took their time and understanding to a wonderful level. I felt I was in great and very competent hands to help me through this very overwhelming time in my life. Kudos to all the exceptional people at the Funeral Home.

Madeleine Gauthier

I had a very good experience at Arthur Funeral Home. The young woman who assisted me was kind, thorough, very attentive and went out of her way to help with my funeral arrangements. Her name is Kirstin and I highly recommend her. I am very grateful to have had a compassionate and caring young woman to help me. My mind is at peace now. Thank you Kirstin!

Lisa Ouellette

Everything was handled very professionally.

Heather Mhlanga

From the first phone call, to the final goodbye, everyone we dealt with, (mainly Kirsty) was amazing and so loving and caring and incredibly thoughtful. Respecting every aspect of our wishes. Thank you is not a big enough word.

TrailCam Tom

Tremendously helpful and accommodating. At an emotional and stressful time such as this, this service was most appreciated.

Sara Trotter

Kendall provided exemplary service in regard to all arrangements desired for our mother's funeral. We were most impressed with all staff with whom we came into contact at Arthur's. It is evident that each is extremely dedicated to providing caring and supportive service at a time when this means so much.

carla laidley

Arthur Funeral Home made me feel very comfortable while making arrangements for my husband's funeral, they made it very easy to understand and answered all my questions in a very professional manner, I would definitely recommend them and would definitely use there service's in the future.Thank you for all your kindness and support during my difficult time.

terri hall

very helpful in explaining everything to me,thank you

Heidi Bichler

FANTASTIC!!! We celebrated my grandmother’s and father’s funerals 16 days apart!! The staff at Arthur’s couldn’t have been more helpful. They took care of everything! From the flowers, special requests for family seating, photo spreads, mementos and music, their attention to detail made it so much less stressful for us! They delivered all of our flowers and mementos to our home the day after the funeral. We are incredibly grateful!

Heather Printess

The staff was very kind, caring, and compassionate.

cassie getty

They where very good and did as I wanted I would recommend them to anyone that has a loved one that has passed

Shelley Mitchell

During this difficult time Ken was fantastic..made us feel at ease and like family.Thank you for all your help in my time of grief. Shelley Mitchell

Kirk Kilbourne

The staff was very compassionate friendly in my most difficult time .

Linda July

Joanie, Zac and LaNa where all great to deal with. It was a very difficult time for our family and they immediately put us at ease. They listened to our needs and requests.

BRUCE THOMLINSON

A big thank you to Tracy for all her efforts in my time of need.

Ryan Crowle

The entire staff at Arthurs was professional and understanding of our needs. Our family found comfort in the experience exhibited by our team.

tinybubbles jdjjeg6

Had a great experience they answered all my question. Was able to sign up very easily. I feel much better that I know they will be there for my family.

L B

This was an easy process and well presented by the representative

Donna Sayers

Our thoughtful and caring mother pre-planned her arrangements with the Arthur Funeral Home. We were treated with the utmost respect and professionalism. All staff displayed genuine sympathy towards our entire family. Christian was accommodating and patient with my siblings and I as we met to discuss various options with the pre and final funeral arrangements. Christian assisted us with setting up our photo boards (we had more than ten (large family)) and ensured our belongings were gathered and prepared for us while we were in the service so we could rush off to the next venue, where we were hosting a celebration of mom's life immediately following. He also assisted and accommodated us with some special audio needs to make this tribute to mom memorable for all in attendance. A few days later, we met with Kirstin, who was a lovely young lady who conducted the wrap-up with us. Kirstin was professional yet very easy to talk to. She was helpful with all follow-up questions I had. We were extremely happy with how my mom's funeral arrangements were carried out and would highly recommend. In fact, I am going to follow in my beautiful mother's footsteps and purchase my pre-planned funeral so that my children could have a similar experience when my time comes.

CAUGHILL1

Our experience at Arthur Funeral Home was highly professional and despite the obvious circumstances, very comforting. Ken Currie handled all of the challenges that came up with grace and a great deal of patience! My brothers and I greatly appreciated the way the meeting was handled. The staff has always been wonderful and as I have known some for many years professionally, it was my first experience in the capacity of a close family member dealing with loss of my mother. Thank you again to Ken and all of the staff. Teresa Caughill

Pauline Sikorski

I had the unfortunate journey of losing my spouse in 2020. Arthur's Funeral Home were very compassionat and accommodating as I was very distrated and confused. Every steps of my painful choices which I had to make were made easier because they guided me in the most respected manner. My extended appreciation goes to Ken whom went above and beyond his duties as a director. My most meaningful moment, which touched my acking heart, was when he personally went through his phone to chose the most perfect song to be played as the family could not step away from the burial for they were so greatly stricken with sorrow. He was in our moment and brought us the most comforting, appropriate and beautiful gift that I'll cherished forever.

Brookes Tier

Amazing, professional, compassionate. They listen to your wishes and have so many options. There’s a payment plan so it’s takes the big financial burden off you and your loved ones. Would definitely recommend Arthur’s for your end of life needs

Ann Marie Wilton

My recent experience in the arrangement of my mother's funeral with the Arthur Funeral Home staff was extremely positive. From end-to-end starting with arranging a service on short notice to accommodate family members, to paying the bill, was made so easy, comfortable and very well organized.

Gwendolyn Pickford

Excellent service, helpful and compassionate

Faye Stevens

Everything was excellent!

Ray Tauvette

SERVICE WAS GREAT ALL I HAVE TO DO NOW IS FIGURE OUT MY PASSWORD

moosestalker1

Awesome compassionate understanding friendly willing to go over and above for you...

Carole Geroux

We are very grateful for the compassion shown to us at such a difficult time of tragedy. We could truly trust the capable hands of this exceptional team.

s n

In a time when you don't want to have to think about the fine details, it makes a world of difference to have people who are experienced and professional to turn to. We were grateful for the kindness and empathy we were shown on every avenue of this unfortunate journey we found ourselves on.

edward harvey

We found Arthur funeral home Staff friendly, like family , some of whom had known my parents personally. Despite COVID-19, we were able to make convenient arrangements We did wish to have an explanation of what my father paid for so that we could evaluate any costs that we were adding. When we had questions, they responded promptly.

Susan Bauer

Arthur’s Funeral Home staff was very helpful in our time of need. We couldn’t ask for a better experience regarding our situation.

JoAnne Hosack

The staff at Arthur Funeral Home were absolutely amazing - especially Joni! She was essential to ensuring the most difficult of times was treated with utmost professionalism and made it as seamless as possible. Arthur Funeral Home exceeded our expectations and we are truly thankful for their care of our family.

Ester Lowe

Very nice people to deal with very professional. Very pricey though.

Jennifer Theriault

Amazing staff, very empathetic and compassionate

Raymond Charron

Very pleased with the level of service the staff provided our family during our difficult time and the difficult time we are all facing. Many heart felt thanks.

Charlene Grezel

Excellent service , La-Na, explained choices and options for prepaying my own final arrangements clearly and sensitively. I could not have asked for better service. Ken Currie, the best location manager ever, guided me through the final arrangements for my mother respectfully with grace and in my case humor. I would definitely recommend Arthur's to anyone.

Charles Ross

Great experience , the staff made this a seamless endeavor. Very professional and friendly , thank-you.

Tim Janzen

Everything went smoothly and I had all the time I needed before and after to spend with family. There were no details I had to think about. It was all taken care of.

Elizabeth Currier

Staff was very professional and efficient. All our questions, concerns and needs were well addressed with care and compassion.

Joanna McPhee

Hello everyone was very friendly, helpful and made me feel very comfortable. I would use the same funeral home again and again and I will let everyone I know how wonderful the people there are. Thank you All Joanna McPhee

David Sicoli

Excellent Attention To Detail.

Robert McNaught

Excellent place to deal and top of the line people working there.

tony pagnotta

first class ----very impressed with Lana Fragomenis knowledge and thoughtfulness and support during this process----very professional the home and staff were also very helpful thank you

Frank Naccarato

very very good

Bill Webb

The Family at Arthur's Funeral home was outstanding, handling all the little details that we would never have thought of and that made my Dad's celebration so much more memorable. My Dad had of course prearranged this day so the big stuff had been decided, but taking care of the rest was still necessary and the Arthur team was wonderful to work with in a difficult time. Very compassionate and thorough. A small example, one of the out-of-town family members had forgotten to wear his belt in all of the commotion and one of the staff at Arthur's discreetly offered his own belt....who does that? An establishment that cares for their clients, that's who. Our family extends a BIG thank you to the family at Arthur's Funeral Home!

David and Mary

Clint was amazing. He allowed us our own personal influence over the entire experience and always was willing and ready for anything we needed. He tore the service room down to "it's studs" to enable us to create a Celebration of Life that we can be proud of. I don't want to know what kind of experience we would've had without Clint to make it the best version of itself during these troubled and emotional times. He felt like he was part of the family that was also mourning the loss of a love one.