Reviews of Pleasantview Funeral Home & Cemetery (Mortuary)

Max Power

Been here for a lot of funerals unfortunately, and we've always been pleased with everything about the most unpleasant experience in life that we all have to endure at one time or another. The place is really nice, clean, tasteful and should I say, 'non-denominational', but they can accommodate most beliefs that I've witnessed. The staff is professional, kind, and friendly as you would expect, but what really makes them stand out is when we've had the misfortune to visit another funeral home. We tend to compare them to Pleasantview, and that really makes Pleasantview stand out as exceptional. One time I asked the curly haired funeral director Andrea why or how she was always smiling. She said something that forever changed how I viewed funerals, and I'm paraphrasing, but she said something like "I'm happy and honored to play a part in the family's final celebration of their loved one, a celebration of their life!" I really liked that. The grounds outside are also very nice with their walking trail and just have an overall peaceful feeling around the entire facility. No one likes funerals, but it's a reality. So if you've got to do it, might as well do it the best possible.

Mr. Spykers

My wife and I have been to Pleasantview funeral home and cemetery two times to pre plan our final arrangements. Our experience there has been nothing short of exceptional. Our pre planner Maria DiPalo-Alexander was helpful, informative and compassionate. She made a stressful experience, easy and comfortable. Maria was also very accommodating when we had decided to change certain arrangements we had already made. We never felt rushed, and she took plenty of time to listen and understand our needs. She was personable, friendly, and had a great sense of humour. I would highly recommended her for your final arrangements. The property is beautiful and well maintained, and there were plenty of options for us to choose from.

rtpom M

The staff and directors were kind, caring, and sympathetic. They listened and gave us the support and help we needed. Could not be more pleased in a sad and tough situation. Plus the thought and after care is endearing.

Bobby Davidson

Went to visit our loved ones on Friday October 29, 2021 and was horrified to see that the grounds keepers totally destroyed the area we were visiting, I mean tire tracks all over place. I called to lodge a complaint and the guy apologized, he also said they would put a formal apology on the post I made on Facebook and tagged them…instead, They removed the tag and no apology…this is absolutely unacceptable and the repairing of the affected area must be done… shame on pleasantview…

Hannahstuart karenmccord

At Sunset Mr Walsh and Myself will visit with his parents=Resting together but apart from Family at Victoria Lawn!=Resting in Protest Proclaiming the Love they had for one another. In the end 2 families of history Stand together today! Luv to mothers everywhere... Sp Agent Pocahontas

Missy Mouse

When my father in law passed away in January 2020, I was unable to attend the meeting in which my brothers in law made arrangements for the first time for a burial. Being we buried my daughter 6 months earlier I’m sure that they figured that things would be the same. How very far away from that was her grandfather’s experience. Where we had a car drive us to our spot as we had a procession, for dad’s our car took off and we were interrupted by a 75 car procession and had to wait for them and they had no respect for interrupting us as people in their line stopped to chat leaving us still waiting and no one was directing them to keep moving because of what they did to us. We then get to our graveside and wait and wait. For our daughter we had wonderful Maria com read her obituary and offered a few words then offered for us to speak. At dad’s we weren’t informed no one would help us out once we were grave s. Was as s s. Ssside. So we waited until someone came and asked if we had someone coming to speak. If that wasn’t enough, the graveside set up started falling apart and Ss. S s s swe could see right into the grave. I did call and I did talk to management and I explained everything. I at the very least, expected a letter from them apologizing. But nothing. It makes no sense. I paid for the funeral services because we had to have it paid for. They didn’t wait for one penny $5000.00 and we already paid for the headstone. This was cremation and put him in the ground. The headstone we paid over $5000 alone for and it had to be paid for before they start making it. That we bought when our daughter died and we knew dad was dying of cancer so we got his name on it too. My family is not at Pleasantview. Nor would I personally ever deal with the cemeteries side. Pretty is one thing. Treating people dead or alive with dignity is another. We certainly were not. And that procession that cut us out shame on you too. Imagine that being your family on the day you bury your dad after months of watching him die. Update: Nov 2020 we went to the cemetery to spend time and our $5000 headstone is chipped. They’re probably going to tell us that we have to cover it like when the vases were stolen. Even though their maintenance people did it.

Ariana Visentin

My husband recently passed and I wasn't sure what funeral home to deal with. Pleasant view had been an option which I was at first unsure of until someone reassured me that they would do an excellent job because their daughter worked there, and knew of their excellence. I'm leaving my review to confirm that their service from beginning to end was exemplary in every possible way. They were sincere, professional and fulfilled all of my wants and needs to a T. I would recommend pleasant view to anyone who has high standards and wants an exceptional team of people. - Elizabeth Visentin & family

Joy Pharoong

Respectful people

Pete Morro

My wife and I attended a funeral today at Pleasantview funeral home. I was impressed to be able to park at a veterans slot, you are the first to grant we vets with this courtesy. Now I’ll share my concern. The “minister” who conducted the service was the worst I’ve encountered in my 86 years! The mispronounced the deceased’s family name, I think he used the deceased name once in his rant! Yes he gave we mourners a religious rant on his personal views! If you have this man in your employ I suggest you get rid of him, let him start his own fire and brimstone church. We were expecting a comforting sermon, not a lecture expounding his views. If it wasn’t for the heartfelt eulogy giver by the deceased’s daughter, and the family members that I respect, my wife and I would have walked out! Pete Morro

Cathy Russell

We would like to thank Pleasantview and Gerry especially, for their kindness during our very difficult time.

Richard Carrier

Amazing staff who really cared about my mother-in law's wishes during our experience with them. They were caring, professional, and carried out all of our requests with respect. Beautiful facilities as well. Overall, our family was extremely pleased.

Alice Munroe

Worst people to deal with at a time when you need people to be understanding and compassionate.

Lynn Williams

I was interested in getting some information on preplanning and when I went, I spoke to Tiede Zimmerman. She was very nice, informative and easy to talk to. I would highly recommend Tiede for all of your funeral needs.