Reviews of Newcastle Funeral Home Ltd (Mortuary)

Sally Simpson

The Newcastle Funeral Home showed up for myself and my family at a time we needed love, support and help. My brother Danny Simpson passed away on Dec 18th. From the first contact to the last interaction the team at the Newcastle Funeral Home was professional, caring and wonderful at each step. I will be forever grateful. Thank you

Diane Johnston

Over 10 years ago my mother and I preplanned with the Newcastle funeral home and when she passed away in 2006 the staff there took care of the arrangements. For a small fee, they even arranged the witnessing of her cremation. My father just recently passed away, and again I turned to them for assistance. I was fortunate to have Kelly, and she was most helpful with any request I put forth. Kelly arranged the viewing of cremation so that I was able to bid goodbye to my father in person. Anyone reading this, should call them and make an appointment to go in and discuss prearrangements. You would be saving your family the grief and anxiety of not knowing what your wishes are. I left there on both occassions, not only with closure but also, knowing both parents final wishes were fulfilled. I can only give 5 stars but their assistance exceeded 10. Very easy to deal with and no pressure.

cass rightmyer

I HIGHLY recommend Newcastle Funeral Home Ltd for all of your funeral and burial service needs. You will feel the level of professionalism and compassion as soon as they receive your call. I recently had the unexpected need for the services of a funeral home. I searched on line and found Newcastle Funeral Home Ltd. From the minute that they answered the telephone, I felt the warmth of the service that I was about to receive. The staff ensured I knew what was happening, why it was happening, and communication was maintained throughout the whole process. The did not try to upsell during this difficult time either (as many people have told me happens when people are grieving and dealing with the process of purchasing services). Newcastle Funeral Home is also located just north of the 401 on Mill Street in Newcastle, ON. This made for a very easy commute to get to and from there as needed. I was very impressed with how easy they were to find. This was a huge stress reliever as I had so much on my mind that I needed this to be the least of my worries. I am so sorry that I needed to services of New Castle Funeral Home Ltd but I am so pleased that I stumbled on to this amazing 'family'.

Jimmy Khatri

I recently lost my Dad and I called New Castle Funeral home and ill be honest The staff were the best and kudos to Kellie McKendrick and the owners for being there for me. Both Kellies were there for my family and the process was smooth and financially, I had no surprises. Thank You.

Janelle Bentley

I wish I could give 0 star's staff yelled at me to get out at my dad funeral because I didn't have a mask *Editing because I'm unable to comment, I was not once confrontational but was repeatedly yelled at to get out My mother called the owner (Trevor )to confirm mask mask exemption would be honored As if a piece of cloth over our face is saving people Wear a mask if you wish Do you really believe yelling and descriminating others who don't is the right thing to do ? I did not once yell or disrespect anyone

Colleen Jenish

Beautiful facility with a welcoming atmosphere. Staff are wonderful to work with- dedicated, empathetic, easy to reach, and very generous with their time.

Kevin Weatherdon

Service is below par and have had their crematorium license suspended twice.

Trevor Charbonneau

Family owned and operated, offering Celebration of Life services as well as a full rage of burial and cremation services and products. Feel free to contact us or stop by for a visit, we are here to help and answer any questions you may have.

Stefan Procak

Very compassionate and respectful staff. Made us feel at easy and cared for at a time of great sorrow. Thanks to all the staff Grace and Stefan

Ron Warne

staff was knowledgeable and friendly

Tower Hill

Today my husband officiated at a large funeral, Kelly ensured that all the important details were communicated to those in attendance. She brings amazing compassion and passion to her job. Thanks!

Mike Montgomery

Attended a gathering here and didn’t find the staff friendly or accommodating. My friends parents were not overly impressed considering what they said they paid for the thing.

Jean Richards

I have had the opportunity to tour this facility and speak to the staff while there. I cannot say enough positive and calming words to describe how I felt when leaving . The home took complete care in arranging for my Mom’s final wishes when her time comes. My husband and I are also planning on putting our complete confidence in Newcastle Funeral Home when our time comes.