Reviews of Cardinal Funeral Home - Annette (Mortuary)

Kristel Marie

Cardinal and staff took care of everything after my grandads passing , the team of staff were extremely compassionate, efficient , knowledgeable and caring. The guidance I received in regards to his cremation , official paperwork and any follow up questions I had, were handled very mindfully. This made my experience during this difficult time much easier to cope with for myself and family . I will highly recommend Cardinal funeral home to anyone I know.

Kike Hercules

The loss of a loved one is not easy, but we could not have chosen a better place to say goodbye to our beloved mother. At Annette's chapel, a very warm and lovely place, we felt at peace. Outstanding services from start to finish, well organized. They think about every detail from the complementary lasagna after arrangements (our mom has just passed that day), the beautiful memorial candle, the lovely legacy book and video, the extended family care program, which includes post-funeral services to help us with all the necessary paperwork after her death (Thanks Katherine Mamalyga). Furthermore, the staff is the best, very professional, caring, understanding; they made us feel at ease during this time of sorrow. Kudos to Mark Gillies, Funeral Director, he is amazing and his staff. Thanks for being so supportive and helpful during this difficult time in our lives. Veronica Hercules

Radmila Milinkov

Thank you to Carlina and Mark and their kind and empathetic spirits in helping us through the decisions around my mothers funeral. Their help and guidance helped me through one of the most difficult plannings of my life. Thank you to the staff for their kindness and professional handling of every detail and making this whole experience less painful than it already is.

Jeff Vogan

Nice service for my neighbour

stephanie s

Cardinal Funeral Home provided great service for my grandmother's funeral. Their entire staff was compassionate and very helpful throughout the whole process, we truly appreciate their help and support in providing a beautiful service for my grandmother during the most difficult of times. Would recommend them for their great service! Special thanks to Mark for helping us with the planning process from start to finish.

Healthy Gut

I would like to thank the staff at Cardinal, Annette location, for their compassion, kindness and care shown towards my sister and I during the difficult time of the passing of our father. Andrew, Paul and Mark were very comforting at a time we didn't think we would be strong enough to get through at all. I send you all a virtual hug for all your support

James Branco

Through a very tough time in our lives Cardinal Funeral Home on Annette st was God sent the level of respect, courtesy and dignity that was demonstrated by the staff was above expectations. The arrangements were clear and transparent with out any surprises. All done in a timely manner with out any issues. Thank you all very much for being there for my family through this very sad time in our lives

Samira Soueidan

At my untimely mother’s passing I realized that I would have to make arrangements for her funeral. One of our friends had his parents funeral at Cardinal. I contacted them upon the coroners release of her death. From the moment of our initial contact through all the arrangements and cremation the staff at Cardinal were caring supportive informative and helped make the family’s most painful time much easier to bear. They have continued to support well after the funeral by calling to check up. Thank you to all of the staff for your amazing support and professionalism.

Betty Ng

To Everyone at Cardinal Funeral Home I would like to thank you for your professionalism and concern and support in the time of loss of my mom in law ,Mrs. Lee. Your sincere concern was greatly appreciated. I was so impressed by the services and all the staff there at Cardinal Funeral Home. Your staff made a very difficult time much easier on my father. My Moms arrangements were truly something she would have approved of. "Thank you." From Ng's Family

Olga Truchan

Received great service here. Felt well taken care of — mentally and physically. The people were kind, generous, and truly wanted to help. They even gave us supper to take home at a time no one was thinking about food — how nice.

jack miata

Very recently we had to deal with a passing of an older member of our family. We did visit several other funeral homes, not many can compare to the service and care we got at Cardinal on Annette St. Thank you to Carlina Mueller, Tom Murray , Katherine Mamalyga and everyone else that made this difficult time a lot easier to deal. I will always remember the special touches like the country flags in the ceremonies . Thank you all. Jack S. P.S. A very Special Thank You to Tom Murray not only for been there for everything, but also for serving cold fresh water in a very hot day during the ceremonies at the cemetery .

Orest T

Our family has been using Cardinal Funeral Homes since 1969 when we buried my grandmother. I still remember the warmth, care and compassion was shown by everyone we came into contact with. In 2015 I buried my mother and just recently my father in October of 2019. The people at Cardinal Funeral Homes showed the same care, warmth and compassion today as they did 50 years ago. I truly believe that a family run business provides better care and service than a large organization. And you can tell and feel that from those who work at Cardinal Funeral Homes.

Andy Wang

Very professional and courteous service during the tough time. Highly recommended.

Ky Vlad

It is trite to say that the passing of our loved ones is amongst the most traumatic experiences that we face in life. Decisions have to be made quickly and responsibly, in spite of any pre-arrangements that are in place, and our ability address these matters are definitely compromised as a result of our state of mind. We invariably must turn to experts during this difficult time and count on them to organize, administer and execute necessary requirements on our behalf which span a number of levels. The Cardinal Funeral Home has served my family's needs on two occasions in the past 5 years and their service and support has been exemplary. Paul Ristoff was in charge of the full administration of my mother's recent passing and he was kind, considerate and empathetic in a sincere and genuine manner. He precisely and accurately explained everything and essentially took care of absolutely each and every detail from the moment we set foot in the funeral home to the point that we parted ways after the burial. All of the staff was equally courteous, supportive and accommodating on every level. The requirements imposed on funeral homes during the COVID lockdowns are onerous and bordering on draconian and insensitive, however, Cardinal made it all quite manageable, keeping in mind that this is, after all, for our own health and safety. For a reasonable extra fee, we were able to have the funeral and burial live streamed, and even incorporate a video of our son playing a commemorative song on a piano in California for his grandmother, since he could not come home. People from around the world were able to log in and view the event which was presented beautifully, and the feedback was most favourable. Inasmuch as we all wish that we could avoid the painful inevitability of death, and everything that we need to do, to properly deal with it, it is good to know that the Cardinal Funeral Home is there to temper the trauma and help us through it. Thanks, William Halkiw

Tanya Choly

Compassionate, competent, courteous, accommodating, accessible, thoughtful, attentive - we were treated with gentle care during a difficult time. HIGHLY recommended.

Christine Seto

My father and our family would like to thank the staff at Cardinal Funeral Homes - Annette site, for their professionalism, compassion, support and guidance during this difficult time in making funeral arrangements for our mother. Having never gone through this process before the staff were extremely accommodating and put us at ease when making any decisions. Mark, you were amazing in coordinating and supporting us before and during the service, as well as at the burial. Christine, thank you for making our mom look beautiful, especially for our dad. Kevin, Tom and Mike, you were all so helpful in make things run smoothly. Katherine, many thanks for helping go through all the paperwork as our Extended Family Care Specialist. You are a great team and we appreciate everything you have have done for our family.

Peter Raposo

Cardinal's comprehensive package made my experience with my Mother's funeral both easy and without worry. Their staff were caring and professional from start to finish, and we are grateful for the service they provided. Follow up was thorough as well.

Emma G.

The staff went above and beyond for our family in one of the hardest time. They were compassionate, patient, helpful and understanding. Their grieving support was also amazing.

Remelyn Nieva

When my aunt passed passed away my mom and I had to plan her funeral. It was the first time we planned a funeral and as nervous and overwhelmed as we were, Mark made the whole process easy and effortless from the minute we sat down with him all the way to the cemetery. He was there for us every step of the way and his calm and compassionate demeanor made it more comfortable to overcome such a difficult process. He was able to answer every question we had thoroughly and the day of the funeral he made sure all our needs were met. In summary, we are extremely pleased with our experience and thankful for all the staff at Cardinal Funeral Home. We highly recommend their services. Keep up the amazing work!

Tricia Giammarco

They did a wonderful job, I was very happy with how easy everything was with no added stress. Thank you so much for helping us on this said occasion.