Reviews of Billow Funeral Homes & Crematory (Mortuary)

Mike Anthony

Wonderful service and family in the community.Thanks for what you do.

Sara Lucas

All the staff at Billow exceeded my expectations. They helped me make decisions thoughtfully, and I always felt like they just really cared about providing excellent service. My husband passed unexpectedly. So it was very stressful and shocking time and I had to make a lot of decisions. I think choosing Billow was one of the best decisions I made.

Patricia Case

Billows provided excellent service with concern and care when my father passed away. We very much appreciated the care and professionalism of their services.

David Miller

Having known the Billow family for a number of years, I have witnessed their caring nature and compassion when working with families during some of the most difficult times. I would recommend Billow Funeral Homes & Crematory to anyone who may find themselves in need of their services.

Frieda Seaton

Everyone at Billows in fairlawn was extremely compassionate and helpful. They made the experience easier to go through. I will always appreciate them for that. God bless them.

Hull

Competent during hard times.

Virginia Addicott

Billows has served our family on several occasions. They are empathetic to the journey of loss and so very helpful in guiding the process.

Jim Sites

Very professional and easy to work with. Made a difficult time easier.

Connor Jarvis

The Billow Family has a rich tradition and history in Northeast Ohio. They love the community in which they live and work, and they serve with the highest levels of integrity and character. The staff at Billow Funeral Homes & Crematory is more than well equipped to help families navigate challenging, emotional times with compassion and professionalism.

Jeff Sitz

Our family has trusted Billows Funeral Home for as long as I can remember for our funeral needs. Their staff could not be more professional and understanding as our family worked through these difficult times. Could not recommend them more highly.

karen hamilton

They were so helpful handling all of this, especially during this pandemic. They made a difficult time easier because of their compassion and expertise. We really appreciated all of their help.

Ben DiCarlo

Very helpful and made me feel comfortable. They made the very emotional process very easy. Thank you to Caitlin for all her help.

Robert Wolfarth

I have been using Billow's Funeral Home for several years. I have always felt very comfortable putting my loved one's Funeral Services in their hands. I had my Mom's funeral planned a couple of years prior to her passing and that is one of the best decisions I could have made. At such a difficult time of losing a loved one you don't need the added stress of making so many major decisions. With just one phone call the process was started. The staff at Billow's did a fabulous job. I feel that everything was perfect from start to finish. They are professional and very compassionate. They went above and beyond to help make this very difficult time so much easier. I would like to thank the entire Billow's Family for such a pleasant experience. Sincerely, Sandra Wolfarth

J. Mag

Our family has trusted Billow Funeral home through many generations. They are kind, thoughtful, and go above and beyond to take care of all of our needs. Highly recommend and cannot imagine every going anywhere else.

Tamara Clayton

They were very helpful with all the details of the arrangements we made with them.

John Lindesmith

Staff was very respectful and kind during our difficult time.Brian Eger showed a gentleness and genuine concern about me and my son.Although I would recommend Billows,I pray that it will be a long while before I need their services again.

Ken Burkins

End of life issues are very stressful for many families. The Billow Company is a delight to work with and has genuine compassion for families that are grief-stricken. There is not a funeral home in Akron that provides the entire package that the Billow Company provides and our family has already used and will continue to use them. We heartily recommend them to the rest of our friends and families.

Jonathan Yang

I very much appreciated their service, professionalism and payment flexibility. Thank you very much!

Alexander Shannon

World class care with a local touch. The Billow family truly cares and will exceed expectations. You feel like a part of their family!

Roger Broggini

Great care and help walking us through the process

William Cardina

The entire process went so smoothly. Every business in Akron would do well to take a look at how things get handled at Billow’s. Our main person was Kelsey and she was truly a “go to person”. From the initial meeting and casket selection to burial at Holy Cross Cemetary everything was done with the greatest care and support to our family and honoring our mom’s death! Thank so much indeed! Bill Cardina

Joe Geopfert

I have known and worked with the Billow family for many years. Their funeral facilities are beautiful and their staff is incredibly professional. The Billow's run one of the finest businesses in Akron.

Marge Cook

Caring from beginning to end!!!

Kelly Cernanec

Stacy and the Billows team were so helpful and walked us through everything. Everyone showed sincere sympathy for the loss we had experienced. They helped coordinate all of Dads final wishes and took care of every detail so that we could focus on being with our family.

Gary W Herbruck

The folks at Billows worked with our family so well. They were professional and extremely courteous. They made a very difficult time a little more bearable.

Leslie Scherry

My family has used Billows Funeral Home for arranging the services for our parents and my brother. Our experiences have been nothing but positive, professional and compassionate. My parents preplanned their services with ease and we were well informed and confident in their choices. We planned my brothers service without any concerns or stress. Experiencing and planning a funeral for a loved one is a very difficult , sad time but having a dependable funeral service makes a world of difference.

Cynthia Rinesmith

They were so wonderful and personable and very caring. They made a very sad experience better. I could not believe they remembered my grandfather that passed almost 4 years prior to losing my grandmother.

Larry oblisk

The staff at Billow Funeral Homes were wonderful. I was treated with respect and kindness. I know they treated my husband the same. This was the 2nd time I have had to use their services. I went to them last year when my mom passed. Wonderful people to have when your going through one of the hardest times in your life. Thank you to them all.

K K

Terrible service! Condescending and rude staff!

Tom Hertig

My father passed away in Akron OH and we decided to have a service for him there at Billow Funeral home then fly him back to Arizona for burial. Nathanael at Billow worked with us and took care of every detail in a highly professional and seamless manner. He orchestrated everything from the service details there to his transport. There were no surprises, the fees were reasonable and he laid out everything clearly beforehand. It was a beautiful ceremony there and they were very respectful and took care of everything for us. The slide show, the flowers, even making sure we had water during the busy viewing. Many thanks to all of you there at Billow - it was a wonderful experience. Finally, my dad was a bit of a neck tie snob and I told them he really would not appreciate a bad knot...the double windsor was absolutely perfect!

Jeannie Kalos

I cannot express enough how helpful and compassionate the Billow Family were when I needed their services..there is no handbook on how to deal with death and the days immediately following, but they were they for me every step of the way.

Thomas Knauer

The Billow Funeral home did a wonderful job with our Dad’s funeral. Brian, Nathanael and the entire Billow team were knowledgeable, dedicated and compassionate turning a difficult day into one of peace and comfort. Our family strongly recommends The Billow Funeral Home.

Dave Smith

Thank you for your services. Very professional.

Jeffrey Taucher

I have known the Billow Family for more than 40 years due to a business relationship with my father and Billow Funeral Home. When my mother passed 7 years ago there was no doubt who would handle the arrangements. My father passed away just recently and again I knew where to turn for his arrangements. They are second to none. Billow Funeral Home is prompt, courteous and extremely easy to deal with during a very difficult time. Thank you to the entire staff, especially Michael Planey.

Adam Davis

Nathanael and the whole staff at Billow Funeral Homes was excellent, we as a family could feel they cared about the loss we had and they treated us with the upmost respect.

Seema Baranwal

My father passed away a few weeks ago and Nathanael and the whole Billow's staff were so compassionate and warm. They are true professionals and treated us with kindness and respect. There are a lot of logistics to consider when a loved one dies, but Billow's made the process smooth so we had one less thing to worry about. I recommend Billow's very highly.

chris baker

Billow performed with a caring and supportive manner. You don't go through these moments very often, so their guidance is so helpful and appreciated. They never pushed or attempted to up-sell their offerings.

Scotty Martin

The people and establishment are accommodating and absolutely wonderful from A to Z. In my eyes, priceless!

Lee A

Your funeral home was the best..very kind, sensitive and caring. This is so important to grief stricken families. We were so comforted by Billow's professionalism. Thank you once again from the Michelis and Anestis families.

Pam Cassdibi

The staff at Billows were compassionate and professional. Mike was wonderful! He was helpful, respectful of my wishes and never pressured me into a decision. This was my first experience working with a funeral home and they made it a good one. I highly recommend Billows!