Reviews of Country Hills Crematorium & Funeral Services (Mortuary)

tracy moland

Incredible love hown between families and home

Arvind Baitha

Excellent service.. I attended funeral last week here for my Paaji Iqbal Brar. It was sad moment for us but Staff was very helpful. Arrangements was very good.

Eric Dinh

Most affordable place to hold a service/cremation. My father just passed away, and Shawn/Mark’s team helped our family out in every single step. From setting up the dates, to holding my fathers body with NO charge unlike other places. Everything was easy to do, even during a pandemic. The place itself was very modern, unlike other funeral homes. The packages they offer was very affordable + the casket which other places would overcharge. I would highly recommend this place because of the reasons that I stated above. This funeral home actually cares about families and want to help them. Thank you for reading, I hope this helps you choose your location and most likely if you’re reading this, you probably lost a loved one. My condolences, & I pray that everything will get better.

Karin Bres

Very professional staff. Thank you!

Ash Bains

Having a death in the family is never easy but the team at County Hills Crematorium and Funeral Services went above and beyond to help my family plan our grandmother's celebration of life/funeral. The staff was understanding, patient and extremely helpful in guiding us through the process. With the current COVID regulations having limited guests, they provided us a live stream link for our family to watch from all over Canada and the United States. We are extremely thankful for the staff at Country Hills Crematorium & Funeral Services.

Codesign Technologies

Great services, Very supportive Funeral Directors & staff.

Rahul Raheja

This is a great place for peace of life services. The staff here is amazingly patient and helpful. They guided us through the entire process and were very accommodating with everything. Services are very well priced too. I recommend them very strongly to everyone dealing with the loss of a loved one. It still is very painful to say goodbye but with these people, you are in good hands.

hello deep

I went there last week it was a sad time for all of us there was good service

sarita gautama

Thank you so much for your outstanding service provided by dedicated staff. My husband passed away so unexpectedly. The customer care and service we received during our difficult time help us to get thorough everything. Special thanks to Jody. She was very professional and helpful.

Dy. CE/OP Suburban PSPCL Ldh

Great Cleaning and cooprative staff

Manpreet Johal

Words cannot describe how satisfied my family and I are with Country Hills Crematorium. Our arranger, allowed us to mourn the loss of my aunt without any stress by facilitating the entire process.The viewing and funeral were beautifully organized and exceeded our expectations. We did not have to worry about anything during the service. I am so grateful for the amazing service we received and am sure my aunt would have been so happy at how we celebrated her life and laid her to rest. A million thank you’s to all the staff.

Ashley R

The facility is clean and the staff are very understanding. We had the pleasure of working with Jyoti and Mark during a time when we felt our world collapsed. They were supportive and treated our loved ones with respect.

Ashok Sareen

Very professional and polite staff. Clean place.

Miss R

I do not recommend anyone using this funeral home as they are extremely disorganized and lack empathy. They have minimal staff and the staff that are available are unreachable and inconsistent with what they say. The director (Anne) that we dealt with was very kind, but it was evident that she was dealing with too many families and did not have enough time to be thorough. We had more issues then we can possibly explain, but to give you an idea, here are some of the problems we faced: 1) We specifically asked for the funeral room to remain closed until we set up flowers, candles etc. We arrived an hour early to ensure we had time to set up but the staff ignored our requests and seated guests while we were setting up. 2) The staff did not have enough stands for our flowers (even though I asked for them during booking) so we were forced to use large tables, that we had to carry in! 3) We were consistently rushed the day of the funeral. It felt as though we were being pushed out of the building even though we had time remaining for the funeral services. 4) No one asked us what we wanted done with the flowers, or if we needed help taking things out of the service (such as pictures, keepsakes etc.) Not a single staff member spoke to us after the service; except the individual asking for payment. 5) There was zero follow-up after the ceremony. They didn't even call us to notify us that the final paperwork, and ashes were ready for pick up. At the end of the day, it is clear that this funeral home is only concerned with business and not customer satisfaction. They may be more budget friendly than others, but the customer service is deplorable. When a family is dealing with grief and loss, the last thing the family needs is an inconsiderate funeral home that makes things more difficult. I would recommend paying a little extra money and taking your loved one elsewhere.

JM mm

Professional and compassionate services by Country Hills Crematorium. Clean and well kept facility. Special thank you to Mark and Jody for their professionalism, as expressed by our entire family.

Reet Kour

I would highly recommend Country Hills Crematorium to anyone at their difficult time. My experience with Calgary Crematorium was nothing less than fantastic. The process was simple and they were accommodating all of our requests. Special thanks to Jody for her calm and composed demeanor and taking care of my aunt during this sad and difficult time for my family. Thank you!

Elisa Beatch

A few weeks ago we lost a close family friend/brother figure. Upon arriving at the funeral home for the private viewing, my husband, sister in law and her husband were greeted by the new manager of the facility (who coincidentally also helped us with my father in laws funeral 2 1/2yrs ago). Very compassionate service and assistance. Beautiful and well maintained facility. Thank you, Chad.

Leighton Jones

Prior to my father-in-laws passing I called CHCFS to find the ins and outs as to how the whole process worked. Shawn spent a great deal of time answering my questions and patiently explained all the steps even though some of my questions might have seemed impertinent - but to which I genuinely wanted answers. When the time came, I had no hesitation in calling CHCFS. The transfer-service arrived in a timely fashion and proceeded to collect the deceased exactly as described by Shawn. The vehicle was clean yet inconspicuous, and the two attending staff were dressed in professional yet respectful clothing. They handled my father-in-law with care and dignity. Shawn and Lindsey have returned phone calls in a timely fashion and the experience from start to finish for me and my wife has been one of complete professionalism. As executor of the estate my wife found exceptional benefit in the after-care provided by Shawn in completing and submitting the necessary forms to government bodies. CHCFS also provided a fantastic 'executor kit' that includes checklists, forms and information that has proved extremely useful. Overall, a far better experience than we could have ever hoped for. Thank you.

Victoria Bozek

We are thankful and appreciative for the support and services we received from Mark and staff during such difficult times. Each option/service was explained and we were able to choose what was best. They were accommodating and the facility is modern and spacious and very welcoming.

Eric Espinosa

Greeted by a gentleman in a cheap suit who talks to you like you just fell of the back of a turnip truck. Only posted a general time for the service tonight, not the actual starting of the service at 7. Enjoyed the lovely assortment of plastic flowers.

Alisha Colthorpe

Mark and his team were so wonderful! They were there for us in our darkest days. Mark was such a kind, gentle and caring man for my Sisters and I. Thank you very much for everything.

Sam L

We recommend and thank you Jody and her team for working with us. They were very heartful and helpful, always thinking of our family during the difficult times. Jody worked with us in a professional manner and always understanding. Thank you.