Reviews of Salon Funéraire Kane Fetterly Funeral Home (Mortuary)

Anthony Grant

Having to deal with someone passing is never an easy thing, yet alone setting everything up afterwards. There is so much to do and feeling lost is the process is normal, at least in my case... I really appreciate Christian and Jane's help. They were totally understanding and very patient with me. Thanks again!

Gail Aspell-Sheehan

Words cannot express how pleased I have been with Kane & Fetterly Funeral Home since the death of my father in May of 1989, and my mother in February 1999. When my father passed away, it was Gary Fetterly, who treated my mother, my husband, and myself with such respect, and we felt relieved to know that we were in such good hands at that very sad time in our lives. When mother died in 1999, it was Bridget Fetterly, whom we met, and she was most attentive to my needs, and was very professional indeed. We had met some of her staff at that time, and they too, were so very helpful and respectful. Just last week, September 26th, 2013, I met with Bridget Fetterly and her staff again, for prearranged funeral plans for my husband and myself. I was most impressed by the fact that she and another member of her staff, namely Christian, remembered me from so many years ago. That in itself, shows how dedicated Ms. Fetterly and her employees are towards ensuring that whether it be a death, or a prearrangement, her clients are most important to her and to her employees. I left the Funeral Home that day, feeling so relieved that she helped me decide on a beautiful area in Cote des Neiges for our final resting place. Thank you so much to all involved. Gail Aspell-Sheehan

Devi Banerjee

My father passed away just over 1 month ago, and we held the funeral service for him at the Kane and Fetterly Funeral Home at that time. Its director, Ms. Bridget Fetterly, is a model of courteous and considerate professionalism. She took the time to answer my questions, and was readily available if more information and guidance were needed, much appreciated at a time when one is quite overwhelmed and grieving. She facilitated matters a great deal, accommodated cultural preferences, and I am very grateful to her and her staff at the funeral home for their demeanour and competence. The facilities are elegant, and the caterer recommended by Ms. Fetterly provided a lovely assortment of refreshments, with culturally-sensitive flavours, for the reception we chose to hold after the service. I am sure my father would have appreciated this final tribute to him, made possible by Kane & Fetterly, were he able to witness it.

Janet Lumb

Such an efficient, warm, welcoming, clear, precise and understanding response with singularly and simply, one personable human, not numerous names and agents, one agent, Nicole, who followed through, who supported /made /organized all cremation /funeral arrangements for this raw touching sensitive pertinent essential human passage. Thank you thank you thank you.

Elizabeth Sofia Wladimroff

My mom's passing was imminent but still sudden in my heart. Sophie and the staff at Kane Fetterly were a god send to me and my family. Bring the only child and executor of my mom's affairs seemed a little overwhelming at first but Sophie walked me through the whole process and went beyond what I thought she should or could for me. She was always available for any questions and compassionate to my sadness. I thank God for her professionalism and kindness and attentiveness. I highly recommend Kane Fetterly.

Sergio Ordonez

(Translated) A big thank you to the entire Kane Fetterly salon team! Special thanks to Mr. Christian Haentzler who accompanied us throughout the process. A kind, attentive team and above all a human approach. I would refer this company without hesitation. (Original) Un grand merci à toute l’équipe du salon Kane Fetterly! Un merci spécial à M. Christian Haentzler qui nous a accompagné tout au long du processus. Une équipe gentille, attentive et surtout une approche humaine . Je réfèrerais cette entreprise sans hésitation.

Fallon the default

The staff at Kane Fetterly are the best. They helped us through a very diificult time. Mary is very professional, informative, compassionate. Thank you all for taking care of us!

Stacey Tee Elle

At a time of loss, one can become easily overwhelmed. The loss of a loved one is terrible and sad and preparing their send off can be unnerving. However, from the moment I called Kane and Fetterly the morning of my father's passing and spoke to Christian Haentzler (Chris) a cloud of worry was lifted and I felt heard and taken care of. The entire journey with the team was one of calm and peace as they assessed, counselled and answered every query we had. The restorative care M. Gamache's team took of my father was nothing short of amazing and seeing him so well put together and peaceful made me very proud and happy that my father instructed me to contact you. Jane Blanchard has been my angel with all the aftercare knowledge that is so desperately needed - the funeral aftercare service is the best decision ever made - Jane's vast knowledge and ease of navigation through the regulatory maze is a Godsend. Ever the professional but equally the compassionate and comforting being, there aren't enough hours in a day for Chris it seems! I have stood in amazement at the bend over backwards tasks he completes, all the while making time - everytime - whenever I needed him. the day of my father's send off I had the pleasure of being assisted by Joelle an ever consumate professional, her kindness and compassion made a hard day so much easier. I will never be able to thank the team enough for the assistance, comfort and care extended to my family and I. I have and will continue to recommend the team at Kane and Fetterly

Elaine O'Connor

The recent loss of my mother lead me to Kane & Fetterly whose services I must commend. They walked me through the process of prearrangement with complete clarity and calm as well as empathy. During this difficult time it was most reassuring. My mother passed in early December and all legal forms were completed just over a week, an impressive feat during these uncertain pandemic times. Their services were impeccable and I would recommend Kane & Fetterly to anyone who may require their services. Thank-you Joelle & Mary! Your professionalism and trustworthiness were most appreciated.

Patrick Canuel

(Translated) Human people, who are there for relatives of the deceased and not for the money that it could bring them. (Original) Des gens humains, qui sont là pour les proches des défunts et non pas pour l'argent que cela pourrait leur apporter.

Krave WithMe

Look no further, Best funeral home in Montreal!! My grandmother had passed a few weeks ago, and the coordinator Mary has been AMAZING. She's so compassionate and understanding. Communication which is so important for me, 10/10! . My family and I are so pleased we decided to use their services. Lastly, the embalmer did a FANTASTIC job with my Grandmother. She looked SO beautiful and so young lol. Thank you to everyone!

Me Moi

I'm glad that everyone's reviews are so positive given the circumstances, but unfortunately our experience was not a good one for several reasons. To begin with, they quoted us a price for everything but then when the final bill came in, it was about one thousand dollars more. Then, we asked them not to embalm the body and they told us that this was not possible to which my mother requested that they do so as minimally as possible, and she also asked them NOT to have the body exposed. They COMPLETELY ignored her requests, aggressively embalmed the body, altered his face to the point where he was not recognizable as well as exposing the body, everything they were asked not to do. Communication was horrible, when my mother spoke to the embalmer later, he claimed that he had no knowledge of these requests. Then they lost the picture that we provided and were expecting to get back, all things that made a very painful and sad event even worse.

Me Moi

I'm glad that everyone's reviews are so positive given the circumstances, but unfortunately our experience was not a good one for several reasons. To begin with, they quoted us a price for everything but then when the final bill came in, it was about one thousand dollars more. Then, we asked them not to embalm the body and they told us that this was not possible to which my mother requested that they do so as minimally as possible, and she also asked them NOT to have the body exposed. They COMPLETELY ignored her requests, aggressively embalmed the body, altered his face to the point where he was not recognizable as well as exposing the body, everything they were asked not to do. Communication was horrible, when my mother spoke to the embalmer later, he claimed that he had no knowledge of these requests. Then they lost the picture that we provided and were expecting to get back, all things that made a very painful and sad event even worse.

Jade Dagher

Caring and attentive staff, efficient with attention to details, welcoming and warm funeral home. Thank you.

Jack Bats

I highly recommend Kane Fetterly Funeral Home, as a professional, comforting, courteous, family business offering help in all ways possible during a difficult time. They are competitively priced, yet offer a higher tier of service than most places around Montreal. Mourning is a very difficult time and they help a family get through this as best they can and they think of everything. A huge thank you from my family for our recent service and past service we have had at your caring establishment.

phamtruax

The best in town hands down, they help and care. They did everything.

Harry Marks

We lost our daughter, suddenly, on Dec. 15, 2014. We had heard many good things about Kane & Fetterly, and decided to meet with them. My wife and I have no hesitation in expressing how sympathetic, yet professional, the crew are at Kane & Fetterly. They helped us through our most difficult time. Their attention to detail went beyond our expectations, and the services the staff provided were exemplary; in the manner in which they provided the special touch, in providing an endless supply of coffee and refreshments, in the way they opened their kitchen to us, and when we needed anything, whatsoever,the staff came through for us, no matter how small or large the request, without us having to compromise on anything. Losing someone close to you is never pleasant, but they gave us the comfort in knowing and feeling they cared. Rose and I can honestly say that Kane & Fetterly really made a difference!

Diane Dupont

(Translated) I found this house, which I did not know, by chance, on the internet and I was completely satisfied with their impeccable service. I highly recommend it. (Original) J'ai trouvé cette maison, que je ne connaissais pas, par hasard, sur internet et j'ai été entièrement satisfaite de leur service irréprochable. Je la recommande chaudement.

Fran Lakatos

I wanted to make sure my family would not have to deal with funeral arrangements at my death so I decided to purchase a service package that met my needs. Nicole B., the councillor who took care of my request could not have been nicer or more professional. The whole process thanks to Nicole was so simple and easy to do. I was able to get exactly what I wanted without leaving my home.

Caroline Gelibet

Facilitated my mom's funeral arrangements so that it made this bewildering experience feel natural, easy and effortless. Really appreciated the support and the respectful treatment by the funeral director and all the staff. Received lots of positive feedback from friends & family about the venue as well, which was immaculate. The kitchen was well-equipped and perfect for our needs. They exceeded my expectations and I would not hesitate to recommend their services.

Terence Lushington

I had the resent relief during my grief to have Kane & Fetterly namely Chris,Jane and one of the Fetterly members to make my journey less pressured and trouble free. They till today assist and my mom was buried On March 17,2018 and my dad in 1992. So God Bless those who are angels we seldom see or recognize! OK

Anne von Finckenstein

Bridget, Christian and the entire team at Kane and Fetterly handled my father-in-law’s funeral arrangements with discretion, sensitivity, attention to detail and kindness. We could not have asked for a better partner in this most sorrowful of journeys. Heartfelt thanks from the Haber family.

Ann TL

This is tough to write because so much of it reminds of my loss....but I simply had to write a review. I loss my mom a month ago and am still trying to cope. I just wanted to say Kane Fetterly has provided an amazing service. The director that took care of every was Andree Corbeil, and she was simply the best; she was warm, kind, and thoughtful. Everything went smoothly, they were efficient, always on time and was present every step of the way. A death is not something anyone wants to deal with and it can feel overwhelming but unfortunately it's something we will have to eventually go through. And I am glad that I found this place. I'd like to thank them for making all the arrangements, for thinking for me when I could not think for myself; for making it seem effortless and most of all for taking care of my mom.

Linda Stodola

No one can ever prepare for the loss of a loved one. Even if it is expected, even if our dear one lived a full and good live, the emotional, psychological, mental and physical experience of loss is profound. Planning a funeral can be overwhelming. It is the last thing we do to honour our loved one, to send them off with a final tribute that reflects their unique presence, their style, their distinctive and irreplaceable contribution to family and friends and to the world, and to write the final chapter as we release them to the next stage – one where we hold, treasure and love them in our hearts rather than in our arms. I cannot express enough my deepest gratitude to the team at Kane Fetterly for having helped to make this last statement of love so gentle. Each and every person who was involved at all stages from gathering my mom when she passed away, to bringing her to her final resting place was sincere, respectful, sensitive and so very generous in compassion. A particular note of appreciation and admiration to Bridget Fetterly: Bridget has accompanied her parents since she was young in supporting grieving families, and now carries on the family name and business along with her husband. Surely she is doing this work because it is a calling, and because she has such great and genuine humanity, kindness, gentleness, and goodness. Bridget’s sensitivity to understanding a little about my Mom, our relationship, and the vision and tone I wanted for her funeral was extraordinary. She made suggestions, and had solutions that were attuned to my desires and wishes. She did not volunteer any advice, but was able to offer excellent guidance to every question. She was able to guide me in the selection of service providers such as caterers and other professionals that I needed to engage. Every detail was covered. The execution of every aspect was flawless. The outcome was perfect. I shall be forever indebted to Bridget for making this last gift to my Mother so seamless and ideal. This gave me great peace and closure and happiness, and helped off-set the loss of my Mother with a positive and tender note. I highly recommend the services of Kane Fetterly. On a practical note: I pre-planned a part of my Mother’s funeral, and updated decisions when the time arrived. I highly recommend thinking in advance of this option which makes everything so much easier and fluid when the time comes to finalize arrangements. It is not easy to concentrate during those days, and having some of the decisions pre-planned is an efficient and ideal place to start. Kudos, and profound and sincere thanks to Bridget and all the team at Kane Fetterly with all my heart. You are all a part of my Mother’s journey, and her final salute was better for your participation. Linda Stodola

Louise Tessier

Dear Mrs Fetterly, It has been a month since our mother passed away and time has flown since the ceremony took place at your funeral home on november 29 th 2015. I would have been very amiss to delay any longer in sending you this note. I cannot thank you enough for the kind and compassionate handling of the funeral arrangements and ceremony that took place in your home; each member of your staff that we dealt with, from beginning to end, acted most professionally and efficiently with much compassion and caring at a time when we needed it most. Their availability,discreet suggestions and initiatives helped us tremendously throughout the difficult moments and the necessities, such as contacting hospital and cemetery staff and clergy were all taken care of with discretion and efficiency. Their professionalism took a great load of our minds. Every detail was covered in a timely fashion and all occurred as we expected. I would especially like to commend the services of Christian Haentzler who spared no energy or detail to ensure everything met our expectations. I would like to add that to have your home all to ourselves made the funeral so much more personal. Many attended from afar thanks to your web broadcasting service. Such an exceptional service allowed many loved ones to be with us at such an important moment. I have also had a chance to look at the ceremony and am very pleased to be able to keep its precious recording. Such services added so much to sharing and remembering the passing of our loved one. Thank you again so much for your help, compassion and professionalism. Jean-Pierre Bergeron and Louise Tessier

Claude Ananou

(Translated) The staff are professional, courteous and efficient. The support and information provided are very useful. We were completely satisfied. Thank you. (Original) Le personnel est professionnel, courtois et efficace. Le support et les informations fournis sont des plus judicieux. Nous avons été entièrement satisfaits. Merci.

Nerissa Gore (SoulSearcher)

Very quick and reliable. Above all they are considerate and empathic towards each & every situation. They work with you to ensure a comforting experience. Thank you Chris for making this transition an easy one.

Teresita Allonar

The funeral services at Kane and Fetterly was supportive and reassuring during our difficult times. I unfortunately had to arrange two services two weeks apart and I appreciated the utmost care and professionalism they provided. Mary Pallett was very compassionate and I felt at ease to express my needs and they did their best to accommodate my requests. I thank you sincerely and God bless you all.

Marie Franc Bertrand

(Translated) Warm and intimate living room. A special thank you to Nicole Barcelos and Sophie Bourassa for responding to our expectations and requests with patience, warmth and kindness. Easy communication and quick response. We, my children and I, are greatly satisfied with the course of the day of the funeral. Thank you for having accompanied us in this passage. A thank you also to the gentleman, whose name I do not have, who accompanied us to the cemetery for the burial. Sir, your heartfelt presence touched us, we were in good hands! (Original) Salon chaleureux et intime. Un merci spécial à Nicole Barcelos et Sophie Bourassa pour avoir répondu à nos attentes et nos demandes avec patience, chaleur et bienveillance. Communication facile et réponse rapide. Nous sommes, mes enfants et moi, grandement satisfait du déroulement de la journée des funérailles. Merci de nous avoir accompagnés dans ce passage. Un merci aussi au Monsieur, dont je n'ai pas le nom, qui nous a accompagnés au cimetière pour l'inhumation. Monsieur votre présence de coeur nous a touchés, nous étions entre bonne mains!

PATRICK GUENOLE

Kane Fetterly is the finest funeral home in the greater Montreal area. They provided the greatest of care and compassion for the passing of my parents. Their family approach is rare in today's society. I thank their entire staff for the professional and human care they provided to my family in our time of grief. A special thanks to Christian Haentzler. Best regards, Patrick Guenole

Point62 Williams

I am truly thankful for the generous service which was shown to my family after my brother died. Christian was very patient with all my questions, although I am still waiting to go to Montreal, Jane keeps in contact with me with all my next step. I thank God for being introduced to Kane Fetterly, a support in time of need. Thank you so much Christian and Jane. Lenore Williams

Giuliano Sofia

(Translated) When my cousin died, Mr. Christian Haentzler (from the Kane Fetterly house, funeral services) as well as his entire team and colleagues (Jane Blanchard, Éloïse Collard, Nicole Barcelof, Mary Pallett, etc.) took care of everything surrounding my mourning: Transfer of the deceased from the place of death to the salon, consultations, support service after the funeral for the death certificate and testamentary search, delivery and obtaining of documents, health care, registration of the death and basic formalities, containing cremation, coffin, arrangement of the burial ... etc ...). They have all been very heartwarming and compassionate to me during this sad and difficult time. I would like to thank the entire “Kane Fetterly” funeral services team for their moral support as well as their great professionalism. I am really very grateful for their kindness. Your attention and team spirit are greatly appreciated and will never be forgotten! Thank you from the heart. Sofia family (Original) Lors du décès de ma cousine, Monsieur Christian Haentzler ( de la maison Kane Fetterly, services funéraires) ainsi que toute son équipe et collègues (Jane Blanchard, Éloïse Collard, Nicole Barcelof, Mary Pallett,…) ont pris en charge tout ce qui entourait mon deuil : Transfert de la défunte du lieu de décès au salon, consultations, service de soutien après les funérailles pour l'acte de décès et recherche testamentaire, livraison et obtention des documents, soins sanitaires, enregistrement du décès et formalités de base, contenant de crémation, cercueil, arrangement de l’enterrement … etc...). Ils ont, tous, été très réconfortants et compatissants à mon égard pendant cette période triste et difficile. Je tiens à remercier toute l'équipe des services funéraires « Kane Fetterly» de leur soutien moral ainsi que de leur très grand professionnalisme. Je suis vraiment très reconnaissant de leur gentillesse. Votre attention et votre esprit d'équipe sont grandement appréciés et ne seront jamais oubliés! Merci de tout cœur. Famille Sofia

claire poirier

(Translated) Difficulty in finding parking and the front door but warm and professional welcome. Very satisfied with the service. (Original) Difficulté a trouver un stationnement et la porte d'entrée mais acceuil chaleureux et profesionnel . Tres satisfait du service .

Georgia Remond

Kane Fetterly are incredible in their capacity to provide the care, support and personalized attention during a time of deep sorrow. Always available and experts in handling all the required government documents and in my case even dealing with a foreign consulate to obtain permission and a seal to transport ashes. Thank you so much Chris and Jane.

Linda Levreault

The service was very amazing all around ???????????? very satisfied customer

vas kar

Been wait three days for a call back. Told someone on the phone that I'm shopping around for a prearranged funeral. Don't tell any funeral home you're shopping around .. a good tip.

Amanda Jokes

Very helpful, well organized and have a nice funeral home. Will help with the planning, and after the funeral will help with the search of documents for a fee. I have dealt with them 3 times and have never been disappointed.

Suk Bong Cho

The professionals at Kane Fetterly are dedicated, kind, patient and understanding of the family's needs at a time of loss. Christian is willing to help in any way possible to help you feel secure and well cared for at a very difficult time during funeral preparations. The staff always keeps in touch and pays attention to details. They are welcoming and soothing. They follow through with everything they promise. I highly recommend this funeral home for all your needs. They are very respectful of the cultural needs and requests of the family.

Flo Truf

Very professional service. Especially Christian is there to help and guide you planning everything in a right way. He dose more than just doing his job right, he acts like a family member. Thanks you for everything

Julia t

(Translated) I visited 4 funeral homes in total when my mum passed away from covid this year, the one place that made me feel attentive and really wanted to meet my expectations with a good price was this one. The Kane Fetterly team are warm and ready to meet everyone's expectations, in my case my mother was very religious and I wanted to give her a funeral to her credit in the Greek Orthodox way. It was even the team that offered me ideas typically of this custom, because we forget a lot when we experience such a misfortune. All the guests congratulated me on making such a beautiful ceremony and choosing such a funeral home, all thanks to the Kane Fetterly team. They have a beautiful, very beautiful little chapel. They even found me a very good deal with the Notre-Dame-des-Neiges cemetery, with location, tombstone included. On the day of the funeral, the team stayed with us until the end. I would like to thank everyone for their efficient work in such a short time. time and their kindness. Special thanks to Christian for taking care of everything :)! (Original) J’ai visité au total 4 maisons funéraires lorsque ma maman est décédée de la covid cette année, la seule place qui m’a fait sentir à l’écoute et qui tenait vraiment à répondre à mes attentes avec un bon prix, c’était celle-ci. L’équipe de Kane Fetterly est chaleureuse et prête à repondre aux attentes de tout le monde, dans mon cas ma mère était très religieuse et je voulais lui donner des funérailles tout à son honneur à la maniére orthodoxe grecque. C’est même l’équipe qui me proposait des idées typiquement de cette coutume, car on en oublie beaucoup lorsqu’on vit un tel malheur. Tout les invités m’ont félicité d’avoir fait une si belle cérémonie et d’avoir choisis une telle maison funéraire, tout cela grâce a l’équipe de Kane Fetterly. Ils ont une belle très belle petite chapelle. Ils m’ont même trouvé un très bon deal avec le cimetière notre-dame-des-neiges, avec emplacement, pierre tombale inclue. Le jour de l’enterrement, l’équipe est restée avec nous jusqu’à la fin. Je voudrais remercier tout le monde de leur travail efficace en si peu de temps et de leur gentillesse. Un merci Special à Christian pour avoir pris en charge le tout :) !

Elizabeth Legault

I would like to thank Martin for his professionalism in preparing my mother Mary (Tomchin) Olynyk by capturing her essence. I would also like to thank Chris for going the extra mile during this most difficult time. His help and suggestions with preparing the video, the catering and all the other little details was a great help. The funeral day went very smoothly. I would also like to thank Jane for her assisance in matters pertaining to the paperwork that needed to be done afterwards. Many positive comments were made about the viewing area and the use of the kitchen was very helpful.

Joanne Pasquin

I am very satisfied with the services I received from Christian and his team at Kane Fetterly. All my interactions with them from beginning to end were exceptional. I highly recommend dealing with Kane Fetterly.

Gary Chateram

Impeccable service and attention to detail during a very difficult time. They coordinated the repatriation back to the Caribbean and ensured we were well informed throughout the process.

Ty J

My grandmother recently passed and didn't know what was the procedure to take, seeing that she passed suddenly. However, Christian, one of the representative was so understanding and sympathetic with our family, never could of imagine it could be so simple and stress free. Thank you as well to Jane. Kane & Fetterly, thank you for peace of mind!

Julie Tremblay

(Translated) Thank you for having us. What a beautiful living room this is. We will not hesitate to refer you. (Original) Merci de nous avoir reçu. Quel beau salon que celui-ci. Nous n'hésiterons pas à vous référer.

Clara Pettorelli

I had a great experience dealing with Kane Fetterly and Mary who helped me was amazing in explaining everything to me very clearly and a super nice person. I found Kane Fetterly to be the most fair, reasonable and caring funeral home out of my experience. Thank you for your kind help! Clara :)

Catalina Lopez

(Translated) I highly recommend the Kane Fetterly Funeral Home, because they are extremely dedicated, warm and above all very professional people. It is a very painful ordeal to lose a loved one, but thanks to Mary, Andrée, Christian and the whole team, we are very grateful for their support, full of dignity, respect and compassion. I would like to sincerely thank them for their excellent work. (Original) Je recommande fortement le salon Funéraire Kane Fetterly, car se sont des personnes extrêmement dévouées, chaleureuses et surtout très professionnelles. C'est une épreuve très pénible que de perdre un être cher, mais grâce à Mary, Andrée, Christian ainsi qu'à toute l'équipe nous sommes très reconnaissants pour leur leur accompagnement emprunt de dignité, de respect et de compassion. Je tiens à les remercier sincèrement pour leur excellent travail.

Dimitri Urchenko

My experience with Kane & Fetterly during a very trying time was excellent! I was flattered how Bridget Fetterly is knowledgeable, friendly, warm and very well-mannered. All the staff has a very professional appearance and attitude. Special thanks Martin. I couldn't have asked for anyone better to handle the arrangements for my father. It was amazing how quickly all details were put together and what a beautiful job the funeral home staff did. I would definitely recommend them to anyone in need of their services. Thank you.

Sarah Ibrahim

Kane & Fetterly provided outstanding service in helping to plan and prepare for my father's funeral. Christian in particular was very professional, organized, and compassionate. He truly went above and beyond to ensure that the service ran smoothly. His attention to detail and thoughtfulness did not go unnoticed. My family is very grateful to Christian and the entire team at Kane and Fetterly. I highly recommend their services.

Nerissa Brown

Special thanks to Kane & Fetterly for the great service you have always been offering our families at Bethlehem Healing Fountain Church It has been Marvellous. The staff has been so great especially Mary Pallett and Christian. Mary has such warmth and caring heart towards us, she made you feel someone have your back. She is very informative and supportive. Christian , he puts his whole heart into what he does. Great workers and great service . Thanks again. Continue the great service.

Julie Sabourin

We attended a funeral in December. It was a lovely celebration of life. The reception room was welcoming and warm and the personnel was extremely helpful. Highly recommend Kane Fetterly Funeral Home.

Allyson Khan

I would like to thank Kane Fetterly, especially Joelle, for the outstanding help in organising my aunts funeral in Montreal, right in the middle of the Covid lockdown. The task was especially complicated as I was trying to make all the arrangements from Australia. K&F made everything very simple and clear and the whole process and funeral service was wonderfully organised. I would highly recommend them to anyone requiring caring and effecient assistance.

Robert Malo

I’ve had to burry not one but 3 very good friends all from the same family. My best friend at only 55 Andrew 16 years ago, then his 94 yr. Old Mother some 9/10 years later and just recently Jan. 18th. 2021 Andrews older brother Peter 79 I’m extremely happy with everything that Kane Fetterly has helped me to go through this tough time. They were very honest, not pushy, compassionate and always available through the entire experience. They made it very easy especially with the Service and berrying of all 3 friends. Bob Malo

Danielle Desrosiers

(Translated) thank you for the efficiency and the good service Professional staff on the phone order urn by internet and speak with staff Thursday and received this morning Monday thank you (Original) merci pour l'efficacité et le bon service Personnel professionnel aux téléphone commander urne par internet et parler avec personnel jeudi et recu ce matin lundi merci

Hermin D'Oyen

For quite a few years now my family and friends have been using the services of Kane Fetterly and we are yet to have a complaint about their services. We find it to be one of compassion, professionalism and deep concern to make sure that their clients are very satisfied. They go beyond the call of duty to make sure that our loved ones are handled with dignity. This is the service we got from Mary Pallet. Her caring nature and special professionalism makes one feel as if she is part of your family. Another person, is Jane Bouchard. The way she takes care of our Aftercare service is with kindness and professional. I strongly recommend if you want your loved ones to be treated in the way you would do it yourself, go to Kane Fetterly. Its as if they read your mind and know exactly what you would want. Thanks for your advice especially for a person who have to finalize arrangements for your loved ones the first time.

Debra Orr

My family and I would like to thank all the good people at Kane & Fetterly who took such good care of us during a very difficult period. Their professionalism and genuine heartfelt warmth confirmed to us that we had made the right choice in Kane & Fetterly for my Mother’s funeral arrangements. Again, thank you all for your kindness and compassion. Sincerely, Debra Orr Montreal, QC

Natalya Zavadovskaya

Thank you for all of the support during the difficult times.

Jocelyn Jacobe

Last month my cousin had a viewing at Kane Fetterly. At 10:00 pm, which is the closing time, there were still a lot of people. Jane Blanchard who was the after-care counsellor didn't hurry us (the family) and the visitors to leave the funeral home. The time the viewing started, she came many times to ask what we need. She showed us the kitchen and where to get the things that we need. She was very attentive and very professional and very friendly. Few weeks ago, I went back to meet with Mary Pallett, the funeral's counsellor to discuss a pre-arrangement for my living mother. Like Jane, Mary is also very professional, very friendly and very attentive. Because of the outstanding service Kane Fetterly had rendered during my cousin's viewing, and the price which is far less expensive than any other funeral homes, I have chosen Kane to do business with. The staffs are undeniably so very friendly and the funeral home itself is family oriented. I highly recommend Kane Fetterly!

Tracey Graves

most helpful when life is turned upside down. I can't thank them enough for listening to me and helping anyway they could

Yoann Lussier

(Translated) The place that is given to meditation and concern for the good of loved ones is really touching. I advise you this funeral home even if it has no proper parking. Special attention also allowed us to delay the planting ceremony longer than they allowed us. (Original) La place qu'est donné au recueillement et le souci du bien des proches est vraiment touchant. Je vous conseille donc ce salon funéraire même s'il n'a pas de stationnement proprement dit. Une attention spéciale nous a aussi permis de retarder la cérémonie de mise en terre plus longtemps qu'ils nous le permettaient.

Lis Travers

I recently helped organize a funeral for a very dear friend. He passed away suddenly leaving his wife, his family and friends in shock. Christian, Jane and Jean-Louis did everything they could to make the arrangements easier for the family. They took care of every detail and in this case, the family had a particular vision of what they wanted to take place. He was very important to the music community in Montreal. And even three musicians somehow turned into 28 by the day of the service, Christian didn't bat an eye, he simply started moving furniture around to accommodate. Their attention to detail brought tremendous comfort to the family and the hundreds of people who came to pay their last respects. They helped make the celebration of Patrick's life a tribute that will be remembered forever. Thank you.

Arleen Furtado

We want to thank the staff of Kane and Fetterly for everything they did during the passing of our father. The counselor Christian Haentzler’s patience and kindness were very comforting, and he never made us feel rushed. The funeral service and burial were handled in a dignified and beautiful manner. The aftercare counselor, Jane Blancard was very helpful and detail-oriented. Everything went smoothly and took a lot of stress off of our family during such a difficult time. On behalf of the Amandoron family, we can’t thank the staff enough, and we highly recommend Kane and Fetterly to others.

Sean Scanlan

Felt very well taken care of at a difficult time. Staff are patient and compassionate and very available to answer questions and provide support.

CONSTANTIN MIHAI

I would like to thank Kane Fetterly for providing the greatest compassion and care for the passing of my father. Special thanks to Christian Haentzler for his sensitivity, attention to detail, kindness and very well-mannered. I highly recommend Kane Fetterly Funeral Home that helped me during a very difficult time. Sincerely, Cezar Catalin Mihai

DLLF UdeM

(Translated) Thanks to Ms. Nicole Barcelos for her courteous welcome, her understanding, her tact and her remarkable efficiency. (Original) Remerciements à Mme Nicole Barcelos pour son accueil courtois, sa compréhension, son tact et son efficacité remarquables.

Mary Philbert

You have done a very beautiful job on Fleurettee Osborne's Funeral video, January 15, 2020. All scratchy sounds were removed, voices came out well. There was no comparison to cell phone recording. Great job, thank you.

nat mitch

Kane Fetterly Funeral home put my mind at ease within the the first 15 minutes . All the things I thought I had to worry about were taken care of by them. They are extremely professional, caring and compassionate. My uncle's viewing was very nice , and he truly looked peaceful. Thank you Mary for everything you have done, I am truly grateful, you made this difficult time a little easier .

Christine Robertson

(Translated) I have nothing but praise for the service rendered by the Kane Fetterly team. A lot of tact, flawless support, very attentive. A difficult stage to cross transformed into a soothing experience thanks to the humanizing approach of the members of this house while remaining effective. Highly recommended. THANK YOU from the bottom of my heart for everything! You are peerless! (Original) Je n'ai que des éloges à exprimer à l'égard des services rendus par l'équipe de Kane Fetterly. Beaucoup de tact, un accompagnement sans faille, très attentionné. Une étape difficile à traverser transformée en expérience apaisante grâce à l'approche humanisante des membres de cette maison tout en restant efficace. Hautement recommandée. MERCI du fond du coeur pour tout! Vous êtes hors pair!

Nicole Proulx

(Translated) I recommend Kane Fetterly Funeral Home. Thanks to Mary Pallett, we were able to make all the pre-arrangements by phone and email during the pandemic - we only had to show up once to sign the documents. At the funeral, Christian took over, helped by Giovanni, and everything was done to our satisfaction from start to finish. A special mention to the thanologist who did a wonderful job. Everyone who came to the show had nothing but good comments. (Original) Je recommande le Salon funéraire Kane Fetterly. Grâce à Mary Pallett, on a pu faire tous les pré-arrangements par téléphone et courriel durant la pandémie - on a eu qu'à se présenter une seule fois pour signer les documents. Lors des funérailles, Christian a pris la relève, aidé par Giovanni, et tout s'est fait à notre entière satisfaction du début à la fin. Une mention spéciale au/à la thanologue qui a fait un travail magnifique. Toutes les personnes qui sont venus au salon n'ont eu que de bons commentaires.

Heinke Sommer

I chose this funeral home after it was recommended by a good friend. The reception by Bridget Fetterly was professional and warm, very informative, giving me plenty of time to make decisions regarding the service, choosing the urn, flower arrangements, catering service etc.The obituary with photo was also arranged by Bridget, after-care service was offered and this was a big help for me. The service went without any problems, many people were impressed by the very private surrounding and elegant set-up. There is even a playroom for small children. I can recommend this funeral home warmly. Thank you Kane & Fetterly! Heinke Sommer and family

Rachelle Cournoyer

Just a heads up. Make sure you do a sound test if you are using recorded music for a funeral here. My friend requested three passages from Verdi's Requiem for her funeral. When they were played, they were inaudible. Instead we had three periods of near silence. I don't know what kind of technical problem occurred, but we were told that their laptop was playing at maximum volume and that there was nothing they could do. Two other selections, one from Leonard Cohen and It's time to Say Goodbye played normally. I have been to funerals here that went well, and the reception and catering for ours were done to perfection. Reverend Bonnar gave a wonderful service. We would have given this home five stars if not for this. Just make sure that you insist on being present for a sound test of all of the music with enough lead time to find solutions. It never occurred to me that an experienced funeral home could encounter this kind of a problem.

Dan Peters I

My mother passed away in early January 2015 in Montreal. KF Funeral Home, and especially Chris and Martin have been extremely professional, paying attention to all the details, guiding us while being extremely curteous with helping and all arrangements regarding my mother funeral service in Montreal and repatriation to Romania. Despite numerous formalities and legalities associated with this event, thanks to Kane Fetterly our painful moments have been eased dramatically and on schedule. I cannot thank enough to you for your fantastic support, professional expertise, handling the legal and logistics hurdles, while showing empathy and true compassion. I'm strongly recommending Kane Fetterly to anyone needing their services, very professional, more than competitively priced and very competent. God bless you! Dan Petrescu, Ellicott City, Maryland, USA

Karl Oman

Good afternoon Jane, Mary and Christian at Kane and Fetterly. Firstly, on behalf of the Oman family, thank you for the professional, courteous and heartfelt services that were provided by you and the Kane and Fetterly team in the planning and delivery of my mother’s funeral services. Each of us over the last two weeks was able to grieve and at the same time celebrate her life in a compassionate and exquisite way, thanks in great part to the environment provided by each of you.

Joe Souaid

Excellent and professional services, done with sensitivity and compassion. I highly recommend their services.

Cla Ser

I appreciate all the help from your professional and courteous staff that helped us at every step of the way. I highly recommend Kane Fetterly.

Robert Legault

(Translated) I recommend Kane Fetterly Funeral Home. Thanks to Mary Pallett, we were able to make all the pre-arrangements quickly in person, by phone and email during the pandemic. (Original) Je recommande le Salon funéraire Kane Fetterly. Grâce à Mary Pallett, on a pu faire tous les pré-arrangements rapidement en présentielle, par téléphone et courriel durant la pandémie.

Nathalie Roza

Knowledgeable, professional experienced staff, who went beyond my expectations by offering my father a funeral he deserved and that was memorable in every way for our family. Mary, thank you for your kindness and sincerity. Christian, you are by far, appreciated for your presence during the entire funeral, making every step of the way with elegance and profesionalism. You have went out of your way to offer a service personalized to our needs and expectations. I recommend Kane fetterley funeral home for their 5 star service!

Laverne Cook

Dear Ms. Fetterly, I felt compelled to write this note to let you know how very pleased my family and I were with the professional service provided by Kane Fetterly as we dealt with the sudden loss of my beloved aunt. My aunts and I met with Mary Pallett to make the arrangements. Mary was the epitome of professionalism, knowledge, patience and kindness. She patiently listened to us and answered all our questions and made us feel at ease and less overwhelmed. She never pressured us or rushed through the process, and she explained everything that needed to be done. She even took us to meet with staff at the cemetery to handle the arrangements there. She responded to my questions by emails and phone call messages in a timely manner and made valuable suggestions about things we didn't even think about. I especially thank her for allowing me and my cousin to use her laptop to write the funeral program and eulogy. We sincerely thank Mary ever so much for making this very difficult process less stressful. What a treasure she is! We also thank your intern, Eloise, who assisted with the scanning numerous photos and uploading them. She has a quiet and gentle nature and fits in well with your team. I wish her much success in her career. We thank Martin Gamache for the phenomenal reconstruction job he did on presenting my aunt for viewing. He and his team did an amazing job with her hair and makeup and we were so happy to see how peaceful she looked. We very grateful for that. And we thank Chris for effectively directing the funeral and keeping things on track, and always in a pleasant manner. He made sure the funeral and transport from the church to the cemetery went smoothly. Ms. Fetterly, you have terrific people on your team and they should be commended for the great work they do during a time that is most difficult for families. Arranging a funeral is a daunting task, but it was made easier by your staff. They treated us with the utmost respect and understanding. Your facilities are well kept and had all the amenities we needed for the family viewing. This is the second time I've dealt with Kane Fetterly (previously for my father in April 2008) and I know many relatives and friends who have entrusted their loved ones to Kane Fetterly. I will highly recommend your establishment to all of my other relatives and friends in Montreal. L. Cook Maryland, USA

Sandy Anderson

A comforting experience. When you lose a loved one, it’s hard to think clearly. They made this process so easy. Thank you.

Susan Reid

Kane Fetterly made it possible for us to honour our beloved mother’s wishes for a service despite Covid. Leading up to the service, Mary, Eloise, Jane, and Chris were incredibly professional and compassionate. They helped us learn and guided us through the different decisions, forms and choices that needed to be made prior to the service. While Reverend Arlen Bonnar officiated over the service for those few of us who attended in person, Kane Fetterly dealt with the logistics of the live streaming for most of our family and friends who could not attend in person. Our family highly recommends Kane Fetterly.

Sylvie Leblanc

(Translated) The whole family joins me in thanking you, Mr. Lefebvre, and asking you to send our most sincere thanks to the entire Kane Fetterly team. The course of the day went as we wished. The facilities, the kindness, the competence and the availability of the staff in place, as much on the side of the catering as Christian and Jane, do honor to the name of Kane Fetterly and deserve all our appreciation. In our sadness and mourning, you were able to bring comfort and you allowed us to welcome our family with a generosity and ease above what we had experienced in other funeral facilities. We can not find words that can express our gratitude for helping us get through this ordeal. From our first meeting with you, Mr. Lefebvre, we found compassion and generosity of your time and we knew we were in good hands. We had only positive comments on the whole day and we would like to once again thank you most sincerely. thank you so much (Original) Toute la famille se joint à moi pour vous remercier Monsieur Lefebvre et vous demander de faire parvenir nos plus sincères remerciement à l’ensemble de l'équipe de Kane Fetterly. Le déroulement de la journée s’est passé tel que nous l’avions souhaité. Les installations, la gentillesse, la compétence et la disponibilité du personnel en place, autant du côté du traiteur que Christian et Jane, font honneur au nom de Kane Fetterly et méritent toute notre appréciation. Dans notre tristesse et notre deuil, vous avez su apporter un réconfort et vous nous avez permis d’accueillir notre famille avec une générosité et une aisance au-dessus de ce que nous avions expérimenté dans d’autres installations funéraires. Nous ne pouvons trouver de mots qui peuvent exprimer notre reconnaissance pour nous avoir aider à passer à travers cette épreuve. Dès notre première rencontre avec vous, Monsieur Lefebvre, nous avons trouvé compassion et générosité de votre temps et nous savions que nous étions entre de bonnes mains. Nous n’avons eu que des commentaires positifs sur l’ensemble de la journée et nous souhaitons vous transmettre encore une fois tous nos remerciements les plus sincères. Merci beaucoup

Sylvie Hétu

J’ai contacté la maison Kane Fetterly suite au décès du mari de ma mère. J’ai été accueillie par Christian qui m’a accompagnée avec calme, compassion et professionnalisme dans ce processus difficile. Lui et son équipe ont été dispnibles par la suite pour répondre aux questions qui surviennent immanquablement au fil du temps. Un grand merci!

Mary Iac

When my beloved mother passed away, I was lost and in so much pain. The moment I walked into Kane & Fetterly, I was so welcomed. They were truly genuine. You felt that my wishes for my mother were important and were to be honoured. I completely understand why they have been in business all this time. Always someone available for you, the location is so intimate and beautiful. I know my mother would be happy with regards to how I was treated throughout and how lovely the premises was prepared that day. From flowers, punctuality, church services, memorial cards and administrative services- all were dealt with so much care. Bridget, her husband and whole team are so respectful and wonderful at what they do. The level of perfection, professionalism and attention to detail was beyond expectations. I cannot imagine why someone would go elsewhere. It was the most difficult time in my life and you helped me so much. Thank you to all with all my heart. Mary...

Linda Grant

(Translated) Very personalized, very warm celebration. (Original) Célébration très personnalisée, très chaleureuse.

marianne boesch

My late husband has dealt with Kane & Fetterly 27 years ago when his first wife passed and was very pleased with their service already then. Needless to say that, when he was diagnosed with terminal cancer a year ago, we contacted Kane & Fetterly right away to make prearrangements. Their service is still as outstanding. Mary, Christian and Jane bent over backwards to make me feel at ease as they were taking care of all the funeral arrangements and dealt with the Governments and other institutions to obtain all the necessary papers. Thank you again for your kind, compassionate professionalism.