Reviews of Complexe Funéraire Aeterna et Crématorium (Mortuary)

Complexe Funéraire Aeterna et Crématorium

(Translated) Press release The Æterna Division House AARON funeral complex is now the first funeral complex in Canada to have a website completely translated into several languages! It must be remembered that the Æterna funeral complex was founded in November 2009 by Benoit Chagnon thanatologist and founder of the AARON funeral home in 1991 which was intended among other Asian communities including the Chinese community in Quebec whose main clientele were the Chinese of the greater Montreal area. The area of this funeral complex gives it the rightful title of regional funeral complex. The Æterna funeral complex is located in the heart of the island of Montreal near the central market and aims to adequately serve among other things all people from a cultural community. "Since 1991, we have developed expertise in the knowledge of the farewell rituals of each cultural group". This positioning is also very advantageous place of gathering to the families of all horizons! Unique in Quebec, the funeral complex has a crematorium in its facilities. This allows for meaningful farewell rituals at the farewell just before the casket enters the oven depending on the needs and schedule desired by a family - something that is not possible elsewhere given the schedules that are usually Monday to Friday from 8:30 to 15h. For some communities - such as Indians, Laotians, Cambodians, Vietnamese and Chinese - this practice is very important. The families want to be able to go back to the end and they do their duty to leave the funeral complex! Æterna has in her team several people from various cultural communities such as: Greek, Chinese, Vietnamese, Lebanese and Portuguese. (Original) Communiqué de presse Le complexe funéraire Æterna Division maison AARON est maintenant le premier complexe funéraire au canada à avoir un site internet traduit complètement en plusieurs langues ! Il faut se rappeler, que le complexe funéraire Æterna a été fondé en novembre 2009 par Benoit Chagnon thanatologue et fondateur de la maison funéraire AARON en 1991 qui était destiné entre autre aux communautés asiatiques dont la communauté chinoise du Québec dont sa principale clientèle ayant été les chinois de la grande région de Montréal. La superficie de ce complexe funéraire lui confère le juste titre de complexe funéraire régional. Le complexe funéraire Æterna est situé au cœur de l’ile de Montréal près du marché central et a comme objectif de servir adéquatement entre autres tous les gens provenant d’une communauté culturelle. « Nous avons développé depuis 1991, des expertises en ce qui a trait aux connaissances des rituels d’adieux propre à chaque groupe culturelle ». Ce positionnement est aussi très avantageux lieu de rassemblement aux familles de tous horizons ! Unique au Québec, le complexe funéraire possède un four crématoire dans ses installations. Cela permet d’effectuer des rituels d’adieux significatifs lors de l’adieu juste avant l’entrée du cercueil dans le four en fonction des besoins et de l’horaire souhaité par une famille – chose qui n’est pas possible ailleurs vu les horaires qui sont généralement du lundi au vendredi de 8h30 à 15h. Pour certaines communautés – comme pour les Indiens, les laotiens, cambodgiens, vietnamiens et chinois, cette pratique est très importante. Les familles veulent pouvoir aller reconduire le défunt jusqu’à la fin et ils le font sa devoir quitter le complexe funéraire ! Æterna a dans son équipe plusieurs personnes de diverses communautés culturelles telles : grec, chinois, vietnamien, libanais et portugais.

GG Tronic

(Translated) excellent respect and service! Avoid expensive scams with this center that has the best prices to help families (Original) excellent respect et service ! évitez les arnaques dispendieuse avec ce centre qui a les meilleurs prix pour aider les familles

Tina

(Translated) Above all, do not do business with this funeral home They have no empathy for death No professionalism This salon is as cold as death And all we tell you is the amount that we want no explanation on the services offered If you have to choose do not go to this place (Original) N allez surtout pas faite affaire avec ce salon funéraire Ils n ont aucune empathie face a la mort Aucun professionalisme C est froid comme la mort ce salon Et tout ce qu' on te dit c est le montant qu' ont veux aucune explication sur les services offerts Si vous avez a choisir n allez surtout pas a cet endroit

makboy cloud

Excellent service and staff .Beautiful funeral home .

barbara chasiotis

Great service. They tended to all of our needs no exceptions.

Duc Dao

Great place with great people. Many thanks to Tri and Wenbo for the support and guidance provided during these difficult times.

Martin Brault

(Translated) You will be welcomed by attentive and totally dedicated people in these difficult moments, who will take care of everything for you without neglecting anything, in the calm and always ready to answer your most particular requests. The serenity of the place will bring you comfort and will allow you to commemorate this person with dignity. Formerly located downtown and now relocated for more than 5 years in this large complex with all services combined, including an on-site crematorium that avoids having to go out and move, plus the complex offers a vast parking. The modern exhibition rooms, very well lit as evidenced by the images, with an Art Deco inspiration, and of variable dimensions, will accommodate families who seek privacy as well as those who wish to host large groups. I have known the founder for more than 25 years and recommend without hesitation to go there. (Original) Vous serez accueillis par des gens attentifs et totalement dévoués en ces moments difficiles, qui s'occuperont de tout pour vous sans rien négliger, dans le calme et toujours prêts à répondre à vos demandes les plus particulières. La sérénité des lieux saura vous apporter du réconfort et vous permettra de commémorer cette personne avec dignité. Jadis situés au centre-ville et maintenant relocalisés depuis plus de 5 ans dans ce complexe d'envergure avec tous les services réunis, incluant un crématorium sur place qui évite d'avoir à sortir et se déplacer, en plus le complexe offre un très vaste stationnement. Les salons d'exposition modernes, très bien éclairés comme en témoignent les images, avec une inspiration art déco, et de dimensions variables, sauront accommoder les familles qui recherchent l'intimité aussi bien que celles qui souhaitent accueillir de grands groupes. Je connais le fondateur depuis plus de 25 ans et vous recommande sans hésiter de vous y rendre.

Rik Bhattacharja

They exceeded my expectations. Due to COVID-19, having a lot of people at my late grandfather's wake would've been risky. The live telecast not only helped people mourn my grandfather's passing from their home, it helped our family mourn internationally from Austria and Bangladesh. They even gave us his handprints and footprints on four pieces of paper, a service that I asked them to do last minute, the day before. The pallbearers Pat and Jacob executed their task with great empathy. The funeral director (although he prefers the title funeral guide) Steve is clearly doing his job out of passion, which is rare for a funeral home. I really hope I don't have to see them again because another funeral is the last thing I am anticipating in my life, but if I have to choose a last resting place for a loved one, I would choose Aeterna as long as people like Steve, Pat and Jacob are there. ❤️

Magik Mike

When a loved one leaves this earth the first few days are filled with confusion, sadness and pain. I would like to personally thank all the staff for their professionalism and dedication. It’s no doubt a difficult time but the kindness demonstrated by the Aeterna staff was greatly appreciated.

Joseph Hannoush

(Translated) Customer service is very good (Original) Le service client est très bon

LeDuing Lang

(Translated) We received excellent service for the funerals of my mother (2018) and my father (2021). Both received a cremation service, with Buddhist rituals. I would especially like to thank WenBo and Jacob, who helped us with the funeral services. The team is accommodating and helps us with our requests. A big thank-you! (Original) Nous avons reçu un excellent service pour les funérailles de ma mère (2018) et de mon père (2021). Les deux ont reçu un service de crémation, avec des rituels bouddhistes. J'aimerais particulièrement remercier WenBo et Jacob, qui nous ont aidé dans la réalisation des services funéraires. L'équipe est conciliante et nous aide dans nos requêtes. Un grand merci!

robin anderson

amazing personel and so informative i learned alot and felt very comfortable way that my dad would be cremated took alot of my mind knowing they dealt with all paperwork nothing but great things to say special mention to elias wonderfull caring man for situation like this thank you all

Sandra Korchmar

Wonderful compassionate service. Unbelievable pricing with no surprises. Elias was professional, courteous and went above and beyond! It's very rare today to see this level of service. I highly recommend this establishment.