Reviews of Metroeast Mortuary (Mortuary)

Sharonda Delaney

Very professional & met all my needs for the preparation of my son....I will recommend Metroeast Mortuary to family & friends who may need to bury a love one....job well done

jeri kirkbride

Charisse and the staff went above and beyond for us and helped make an emotional, could have been very stressful time, so much more peaceful and smooth. Their compassion and willingness to do all they could for us during and even after their services had been completed, helped me to see there are still good people out there and good people that are not just doing their jobs but doing it with pride. It's never an easy time for this but this place truely cared about us and our needs and we felt it. Thank you!

L Battiste

I was very, very pleased with my mother’s Homegoing Services that were provide by Mr. Sean Williams and his wonderful team @ MetroEast Mortuary. The entire service, from the day of the first conversation, to the last conversation of follow-up, was held with the utmost professionalism. I appreciate the time he took to make us feel comfortable and confident with choosing his company to handle something so delicate to me and my family. Again, a huge thank you to Mr. Shen Williams @Metro East Mortuary.

mark keller

The staff is very compassionate and very helpful. Never ever made us feel they didn’t care or didn’t want to help us. When your going through a death it’s like a bad dream that you can’t wake up from. Thank you very much for caring. I would highly recommend them. Merry Christmas and Happy New Year to everyone.

Alverna Johnson

The family of Terry L. Johnson cannot express enough how pleased our family was with service and professionalism displayed by Mr. Shen Williams,and Metreast Mortuary. Mr. Williams went above and beyond service. I will be indebted to him forever, the kindness, compassion, consideration, and excellent service provided, 5 stars just is not enough, the number that I would give would be astronomical. Thank you, Alverna Johnson & Family.

Judy Duff

Metroeast Mortuary provided the necessary services when my brother passed. After calling several funeral homes in my area for pricing, I found Metroeast Mortuary to be the best value for what I needed. They were professional, caring and easy to deal with.

Carolyn McKenzie

Charisse and Shen and the entire staff there are excellent. In a time where my family was lost they stepped right in and gave us the inspiration prayed with and for us. They made sure that we knew that they were here for us even after the services was over. They still check in on us from time to time and let us know that if we need anything that they are always here to help. I encourage anyone that has loss a loved one to entrust Metroeast Mortuary with your loved one you will not be disappointed.

LaKeisha Richardson

I loved my experience with them. They made sure my mom cremation was a breeze for me and my family. They made sure that we was taking care of us from the beginning to the end. I highly recommend Metroeast Mortuary. Thank you again Shen we really appreciate you bring mom home to us.

Blanca Nixon

We were very pleased with the services. It was affordable and convenient. The funeral director worked with us and even traveled to our location to deliver everything so we would not have to travel.

Pam Frizzelle

Great service and extremely caring staff! Very professional and quick service. They were very comforting during a very difficult time for our family.

paige thomas

Rest in peace to my father Kenneth "Vamp" Thomas ... thanks to you all my father was laid to rest beautifully after the amazing service. Thank you Jesus it was put together so well may God continue to bless this business to continue to help out families in their time of need at an affordable budget as well???????????????? Thanks Shen & Beverly ????

joe malott

When my mother past away suddenly this year the family and I were left not knowing what exactly to do in order to fulfill her wishes in the case of her passing. What we found is not all mortuaries are the same nor do they go that extra mile in order to the make one of the worse moments in your life a little easier to navigate. Metroeast mortuary did just that. Their staff was more helpful than we could of imagined, and when money becomes an issue they did everything in their power to make the final process of your loved ones life complete and affordable. I cant thank the staff at metroeast mortuary enough they made the process easy at the same time as being respectful and give us peice of mind in these hard, grievous time of our families life. I urge anyone going through the death of a loved one to call the people at metroeast mortuary. My family and I thank you.

Richael Lewis

Metroeast is most def my #1 pick when it comes to cremetory and burial services. What I love about them the most is because they are versatile they do both humans and fur babies and they don't mind expanding their business with helpful add ONS to their business they did my fur baby buttercup and need I say I was pleased with their services and they are affordable I highly recommend them to anyone if services are needed so once again thank you.

Foxy LaFeelion

Thank you for going above and beyond.

KoverGurl.Kayyy

The best, and when i say best i mean the ALL TIME BEST! Works with familes and will adjust their prices to fit budgets. Very kind and patient! Has been a blessing to me along with many other funeral homes. Looked through other reviews and everyone gave 5 stars. In my opinion, they deserve 100,000,000,000 stars!

Fox Trot

Metroeast Mortuary was prompt, caring, and priced right. They didnt pressure me to do something that I didnt want or couldn't afford. Elizebeth even texted me to check on me later, they truly care !

Elaine “Lannie” Thomas

I love Ms Charisse Woods. She helped us out in our difficult time of need. Very professional, honest and caring. She will walk you through every step. Make you feel part of the Metroeast family. Thank you so much.

angie laskach

I cannot thank the people enough at Metroeast Mortuary. They knew just how to handle the details and were able to accomplish my mother’s final wish! Very compassionate and even texted me weeks later to check on how I was doing!

Stephanie Petty

Charisse, the woman that assisted us through our sister's funeral is absolutely amazing. She was so kind and generous and extremely professional. She went above and beyond for us and I will never forget how helpful she was in our time of sorrow. I will Always recommend Metro East to anyone who needs these unfortunate services.

E'Mond Shepherd

MS. WOODS AND MR. SHEN IS A PERFECT TEAM THEY KNOW HOW TO PUT A SMILE ON EACH FAMILY FACE ????????

Timothy Williams

Very friendly staff!!! At the lowest point of my life the Staff made me feel very welcomed and at ease with making arrangements for my mother.. they were very patient and honored all of our wishes..

Lynn del

They were very professional, they make you feel like you are family. Charisse was very kind and caring. My son's home going was beautiful they did a fantastic job this will continue to be who our family call when the unexpected occur.

Mary Ellen Simmons

Compassionate, responsive and professional with each interaction during this difficult time. Thank you!

John M. Stahura jr

The people who you are dealing with make a very trying time more able to deal with. They make necessary arrangements so much easier during a sad and trying time . Very business like as well as sympathetic to your needs and wants . Extremely efficient and courteous to the customer.

Dylan Lohse

I cannot say enough about using this company. My father passed away and am so glad I found them They were caring and so helpful going well above and beyond. It was surprising how insensitive other places were when I called them inquiring about services. I can honestly say they made this process so much easier for me. I haven’t even gotten to talk about the price!! So much less expensive than others and they didn’t nickel a dime me either. My father was a veteran and they coordinated everything for me at no extra charge while other companies wanted an additional fee. They responded quickly my questions and even managed to get me prayer cards that I forgot all about the day of! I’ve referred them to others and would highly recommend them.

Rosalind Martin

Mr Shen / Metroeast Mortuary Please take a bow. I appreciate you and applaud you for a superb job we received for my brother's services. You guys went above and beyond my family's expectations. Thank you also for a awesome job on my cousin's service as well. We will always bellow out Metroeast Mortuary's name to anyone that asks for recommendations for whom to trust their loved one's final arrangements with. Again thank you, thank you, The Martin Family

Donald McCune

Very helpful at a difficult time. Extremely affordable. Great service.

Tara Lipscomb

Thank you so much to everyone at Metroeast Mortuary. Their kindness, sincerity, and respect during this difficult time was greatly appreciated.

Jennifer Macone

I wish I Could Rate My Service on behalf of my Love One Being Put To Rest And Give Them A Rating Of 1001 Stars ⭐️ cause they most definitely went above and beyond and made the impossible and turned them into possibles and did things that no other funeral service would of have done and took the time to make sure I was overall satisfied with my services and package from the comforts of my home without making me run around...I Will Always Recommend This Service To All Family And Friends And People Around The Community Cause My Family Was Most Definitely Blessed To Have Services Done On The HomeGoing Celebration Of Our Love One...Thanks Again To All The Team Players At Metro East Mortuary...Love my gifts and everything I was left with to remember my love one from blankets, pillow cases,candles,books and pictures and The Overall Everything Was Included From Church To Host Service,Musician,Preacher

Breanna King

Mr. Williams and the (Metro East Mortuary) staff did and excellent job working with my family with the sudden loss of my Father Mr. Coleman. He worked with us financially and more to be able to send my dad off in the best way. I bought the clothes and the staff did the rest bringing my vision together for my dad’s blues music themed viewing. I am forever grateful for them and especially the sweet Ms. Keyonna (Mr. Williams daughter) who was a true sweetheart and very kind.

P. King

My daughter died Aug. 21, 2021. Shen Williams called me right away. He was so kind, compassionate and caring. He couldn't have been more professional and yet talking with him was like talking to a good friend. He walked me through the paperwork, answered all my questions. He called me as well as texted me to check how I was doing afterwards. I couldn't have asked for a more caring, patient person to help me during a very sad time. Thank you again for everything you did for me. Pam King

Rebecca Jorns

People here are very kind and professional.

Christy Young

WOW!!! They are a great staff. Shen Williams is great a what is job is. The staff was very professional, very caring and over all made me feel like I was family. The whole team took there time handle my hand and walked through to whole process with no problems. The arrangements for my love one was mind blowing in the best way. I got things from there funeral home that would have cost me thousands. That cost me anything. They was very cost efficient(LOW PRICES). But you get so much in your package it make your head spin. Overall from here on out all my love ones that that passes will be there with Metroeast Mortuary. Thank you so much Shen Williams and team may GOD bless you and keep you

Kim Mosby

Excellent Excellent job staff walked my family through the process of laying my aunt to rest. Explain how everything will work professionally around and I will reach out when. Thank you Metroeast Mortuary

Bobby Clapp

These folks helped our family out during a difficult time. When we asked about financial assistance, they shared resources and obtained all information necessary to make the process easy on us and also financially doable. Thanks so much!!

Gloria Robinson

I will recommended this metroeast mortuary to my friends and family because they did a very good job on my mother and the staff was very respectful and the was there was very kind in the time of our family need.and the all show the ???? for me and my family

Sharon Hicks

Metro East Mortuary provided my family with an amazing and affordable service for the departure of my uncle. They were attentive, caring, considerate, and patient with my grieving family. The service that they provided for us, through this rough time, has been unmatched. I would definitely recommend them to any and everyone.

linda bridger

Charisse and Elizabeth are the BEST..they made my sisters sudden passing a much easier process for our family...with little idea of where and what to do ...they stepped up and made the process alot easier for us ....they even helped with the church and had special touches that meant so very much to all of us. This is the 2nd sister we have lost in the past 17 months..they helped with both of them. Thank you all for everything you have done. We appreciate everything you did and thank you very much. God Bless

Lenora Taylor

My brother was murdered on July 27,2021 Ms.Charisse took good care of our brother they took time love patience and care into the whole service we were satisfied

Juan Richey

My husband passed a month ago. A friend Of mine recommended me to Metro East Mortuary. I called wright away and I was taken back By the comfort they extended to me which made it much easier to get the experience. Every call I made to them they where more then willing to help me. They where honest about each and every aspect of the things that had to be done. I would recommend Metroeast to everyone. Great price, awesome work. I came there as a stranger and left as a friend. J. Richey

teresa smith

Metroeast Mortuary was the answer to all our prayers. They helped my mother Josephine Hamm with her brother that passed away. They took care of everything. They helped her apply for extra financing. They our fast and caring. They helped us so much and we honestly prayed and my sister found them. They were the answer to all our prayers. I believe they our gods first choice...... There is no other place that cares more.. God bless you...

Andrea

I truly appreciate this company for being kind, caring, and so helpful during a very difficult time for my family and I. I'm so thankful to the employees here! They went above and beyond for us! I highly recommend using them!

Gina Mccollough

It's a memorable space to have your deceased love ones home going , spacious caring and genuine went out their way to make sure we were satisfied with everything' required for a memorable service our family has no complaints ???? would gladly refer to other families, very reasonable price..

Heather Starkey

I would recommend this place. They are very nice and caring. They followed up with me a couple weeks after I was there to see how me and my family were doing. The prices are very affordable and they don't pressure you to purchase more than you want or can afford.

Dennis Reed

When my mom passed, they made a tough time easier. We recomended them when my friends mom passed as well and everything went just as smoothly. I hate that we needed to use them on 2 ladies who were so young but they made this process easier when we needed them.

Kim Boggs

I would highly recommend Metroeast Mortuary. Our dear brother was in a nursing home and his cerebral palsy took control of his body. After spending 10 days in the hospital and 10 days in hospice he passed away very peacefully. We are out of state and dear sweet Charisse and Elizabeth made it possible to finalize our brothers funeral. Even in the early morning of his passing, they went above and beyond to stayed in touch throughout the next 72 hours. He was brought back to us quickly, so our family could have some peace. They are so kind and compassionate and even checked on us to see how we were doing. It is hard enough to lose a loved one and with Covid and being so far away it was next to impossible to imagine having to plan a funeral. Thanks to the good, kind people of Metroeast Mortuary, our family is at peace and feel as if our brother was taken care of with dignity. Our family will be forever grateful. These good people will go to heaven for sure. Thank you all,

Donna Hovis

Amazing experience. Very professional. Caring. Thoughtful. Highly recommend. I live out of state and metroeast service was so helpful and efficient. I had just traveled over 1100 hundred miles after being with a family member for a week at the hospital only to get home to a computer that had gone completely out. I not only needed death certificates for her but also some from her husband ,along with a memorial charm. Metroeast(charisse) without any hesitation took it upon themselves to find these items for me. I couldn't believe how compassionate and helpful they were. I recieved everything in perfect condition. I cant say enough how thankful and appreciative I am. I dont live in that state or area but I intend to use them for my prepaid burial service. Thank you metroeast for tour outstanding service and reaching out to me afterwards to offer condolences,counseling etc. I felt you were family taking care of family.

Toni Hook

Very friendly and helpful. I couldn't have asked better for my loved ones . They went out of there way for my family .

Tracy Lancaster

I can not be more please with the treatment myself, my family, as well as my loved one received from Ms. Charisse she truly went above and beyond. I would strongly urge anyone who is facing a sudden death to seek her services, as she handles everything with respect, dignity, and most importantly compassion.

Steph Lybarger

Very comforting and friendly environment. And the prices for their services can not be more affordable. I highly recommend this, if ever in need! ????

Melissa Brammeier

They are very caring, professional, and helpful! Most of all they are very reasonable on prices for families who don’t have much. I would highly recommend them to anyone. Thank you for your outstanding service!!!!

Chelsea Smith

This is an EXCELLENT place to take your loved ones to!!! They are very caring, helpful, thoughtful, passionate, and understanding. They are also genuine concerned about your well being. I NEVER seen a place that take care of your loved ones like they do.They provide the BEST service I have ever seen!!!

Heather Greco

Thank you so much for today (December 12, 2020) and everything leading up to it. You stayed in constant communication and fulfilled every request. The service was beautiful, you stayed for the entire thing in the cold which I don't think any other funeral home has done even in good weather. Again thank you and please know that after the services everyone was complementing the arrangements you prepared, such as the flowers and the programs. You will always be recommended by me and I'm sure her family as well. Thank you.

cheryl scharringhausen

I was very pleased with the service we received they was compassionate and caring with our loved ones needs.

Tim Cox

My family is so very pleased with the help we received. Charisse was pleasant, caring and took time to answer all our questions during this difficult time. she also kept us informed during the entire process we would highly recommend Metro East not only for the most affordable pricing but also for the care received.

sheree taylor

Metro put my family at ease. This was the best experience ever. My so s funeral is still being talked about! I would recommend this funeral home to anyone that looses a loved one. No one else can compare. I never been to a funeral that displayed a memorial table, a obituary that looked like a magazine. His casket was sitting on glass lite up with color we had on. Simply beautiful. It was worth every $. I will only use Metroeast for my family❤

Betrina Hughes

I recommend this company highly. I was totally pleased with the outcome of my loved one. They were very supportive from beginning to end and even beyond. Thanks for a job well done!

Deana Amptman

I would like to start by saying that when I first went to Metro East Mortuary it was a new experience for me not every day that my parents would pass away they were so caring and so compassionate and not once did they try and sell me anything or my mother and they came when they came to pick up my dad they were totally respectful for him and they set up The Cremation they set up pick up the death certificate and what was really really important was that they set up the funeral services so that my dad could have a full military honors funeral and It took so much off of my mom and I and my other siblings. I cannot thank the people at Metro East Mortuary enough they're excellent and caring and compassionate and it's the kind of people that you want to work with when you don't want to really work with anybody they'll help you through each and every stage and I appreciate them and my whole family appreciates them more than we can say.. Highly recommended.

Liz Neeley

I had the best experience with Metro East Mortuary. They were professional yet so compassionate from preplanning to death of love one shortly there after. They were able to answer questions about paperwork and called me back immedialey when I needed them. They contacted my family after receiving ashes of loved ones. THEY WERE GREAT. I felt my loved one was in loving hands.

Tammy Pruett

My Mother passed on September 18, of this year and then my sister passed on October 4th of this year. We had both cremated at Metroeast Mortuary. They were very professional and very caring. They have checked up to make sure we were doing ok. I would highly recommend them for your family’s time of loss