Reviews of James Reid Funeral Home, Crematorium & Reception Centre (Mortuary)

Jellybonkerz “Jellybonkerz” Nodrog

I cannot say enough amazing things about James Reid Funeral Home, their kindness shows in every detail. When my Mother passed away she had nothing prepared for end of life care. Needless to say I was completely lost on what to do next, but the funeral director Mackenzie, *****Amazing Guy, five stars for him.**** took time from his lunch to rush back even though I was an hour early for my appointment. Mackenzie called helping me through the steps. Such a professional care group of people. Oh yeah, there was even freshly baked cookies. You have gone above my expectionation and will highly recommend your funeral services.

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Johnathon LaRose

A family and team who care for so many in Kingston and the surrounding area. Accommodating and considerate when it matters most.

Mike Fraser

Jim is very professional and a very compassionate man. Excellent service from this establishment. My only complaint would be that Dennis seemed to be very "sales" oriented and seemed almost pushy when dealing with my mother's death. He did respect all of the choices that I ultimately made, but was rather insistent that I look at all of the options even though I knew what I wanted. Still worthy of 5 stars compared to the horror stories I have heard from other establishments.

Will Walker

Wonderful and caring staff and establishment. So thankful that there are still establishments in Ontario like this one who genuinely show and demonstrate care when you and your family need it most. Thumbs up and 5 stars all around!

Jackie Leeman

I can’t thank the staff enough at James Reid’s for their wonderful service. For my dads passing I had the pleasure of having Mac Ferris as Funeral Director. I cannot say enough great things and he made this horrific time bearable. Also thank you to Jim Reid who was our neighbour for many years . We were treated with respect, dignity and kindness. During covid it is especially hard but Mac made it all so easy. Thank you again . I will never forget the kindness and help.

Aneles “Jellybonkerz” Nodrog

I cannot say enough amazing things about James Reid Funeral Home, their kindness shows in every detail. When my Mother passed away she had nothing prepared for end of life care. Needless to say I was completely lost on what to do next, but the funeral director Mackenzie, *****Amazing Guy, five stars for him.**** took time from his lunch to rush back even though I was an hour early for my appointment. Mackenzie called helping me through the steps. Such a professional care group of people. Oh yeah, there was even freshly baked cookies. You have gone above my expectionation and will highly recommend your funeral services.

David Thompson

Great funeral home with long history.

David Thompson

Great funeral home with long history.

Debbie Maitre

Unbelievably caring and professional. Dennis Edward's was most helpful and patient. Grest team of people.

meissa

woah

Heather Melvin

Over the years, my family has trusted James Reid’s Funeral Home to help us prepare for our final goodbye’s. I can say with all honesty, their staff is so kind, respectful and knowledgeable. Their attention to every little detail is second to none. Everyone is treated with dignity and respect. The most recent passings were my Mother and then Father. Without a doubt, they go above and beyond to make such a painful time, easier. I cannot thank James Reid’s Funeral Home enough for everything they do. ❤️

Michele Amey Wolfe

Dorothy Trimble-Hayes is a very dedicated, kind and compassionate funeral director. She assisted me a number of years ago after the sudden death of my husband, and more recently when I took a friend of mine to Reid's following the death of his father. On both occasions, Dorothy was an absolute pleasure to work with. She presented all of the options while never once making us feel pressured to opt for more expensive options or services. In fact, she would point out the more economical options and indicate that many choose those over the more costly, thus alleviating any guilt at not choosing the more expensive. On both occasions, I was completely satisfied with both the level of service and the cost, and I would not hesitate to recommend James Reid Funeral Home and especially Dorothy Trimble-Hayes.

Wayne Kyle

Highly professional staff as demonstrated by Bill Davis

Chrissy Cummings

I have been to alot of wakes and funerals and they are excellent. Keep up the good work

Ken Richards

I would like to thank you for the wonderful service for my mom under such restrictive circumstances. She looked beautiful!! Your caring words and attention to detail helped to make up for a service that couldn’t be because of covid. I would like to thank you again for your efforts to make this day the best it could be.

jeff de ruiter

A wonderful Team of caring and understanding people. Always so helpful in every aspect. Keep up the amazing and important work you do.

Mari Dumbleton

I would like to thank the James Reid Funeral Home (especially funeral director Mac Ferris) for making what could have been a very sad day into one of celebration for a live well lived. We buried our dad today and no detail was overlooked.The staff treated us courteously and with genuine compassion. With our sincere thanks.