Reviews of Park Memorial Funeral Home (Mortuary)

Ashley Yew

Worst experience, it was a hard day as it was and they just made it terrible treated me with no respect. I get it that there’s limits but you should have put the family first but instead I had to be asked to leave the building because they were at max capacity without even knowing who I was or trying to help me any further, plus of top of that such a rude lady.

Kevin H

I had Tom Duffus as the funeral director and he took care of everything for me with regards to the passing of my father. He was straight to the point and tended to all my questions. He made handling the passing of my father less stressful for me to deal with. Also the office staff, Tracy was a big help too getting the process going.

Shyanne Ewaskow

Very disappointed in Park Memorial taking advantage of my grieving grandmother. You completely over charged us for our grandfather's ashes ($3,600.00). I will make sure anymore of my family members will know about this and to use another service in Edmonton. Shame on you!

Teresa Jones

If you are looking for a funeral home where their focus is on service to families (not profits), I highly recommend Park Memorial Funeral Home. We recently looked after the arrangements for a family who were visiting from Spain, and tragically the young visitor died suddenly on his vacation. We made the arrangements with the family on Friday, and their flight was booked to take their son home on Monday, however there was paperwork that we needed to send to the Spanish consulate prior to them being able to leave on Monday. There was a permit that we had to send to the consulate, and the permit is printed in Edmonton from Vital Statistics, and then couriered to us in Calgary. The earliest we would receive the paperwork from Vital Statistics was Tuesday, so the family was going to have to reschedule their flight. We called a number of funeral homes in Edmonton inquiring if someone from their office could go to the Vital Statistics office to pick up the document, and then email a copy to us so that we could help them obtain the paperwork to go back home on Monday with their son. Of all the funeral homes that we called, the only funeral home that would help was Park Memorial Funeral Home. Within an hour they had a copy of the permit sent to us. We were able to send everything to the consulate for the family, and they were able to take their son home on Monday as planned. Park Memorial made themselves available immediately to help a family in need, with no charge to the family. On behalf of Choice Memorial (in Calgary) and the family, please accept our sincere thanks for being a funeral home that serves from the heart. Teresa Jones Choice Memorial Cremation & Funeral Services (Choice Memorial Inc.)

Stephanie Tchir

Very respectful and kind and thoughtful never felt rushed or pressured into decisions and very helpful in my time of loss

Keiren Kondruk

Great Room and nice snacks with wonderful servers.

Dave Kirschner

The best service I could ask for on such an awful day. I could not recommend them highly enough, and my entire family would agree.

Esther Coulter

Amazing people, greatly helped with our emotional wounds

Ryan Spotowski

Helpful staff in times of need

Terry Lashyn

Thank you Park Memorial! Back in May 2020 we lost my wife / a mother / sister and a friend to many. We had no idea where to go with respect to funeral arrangements but are so happy we picked Park Memorial. Alexandra from Park Memorial was a kind, considerate and caring person that made the process so much easier . She answered our questions in an extremely timely manner and made us feel like we were the only clients she had. 17 months after the funeral we reached out to Alexandra to help us get some programs printed for the Celebration of Life. She helped us immediately with no questions. I hope we are not in the market to use a funeral home in the near future but if we are…. There really is no choice. Thank you Park Memorial!!

Nadine Little miss sunshine

Kayla is a wonderful Woman who helped my Family alot during this hard time losing my Nephew Kevin. Our family and friends have use Park Memorial for a few of our Famy members and friends! We are still in the process of planning the service for my Nephew but so fare they are all wonderful people who love to help with no questions!! GOD BLESS them all.

Leah S

I would NOT recommend park memorial in Lamont, Alberta. Ed, the owner and operator was disrespectful beyond belief. 3 days after my father passed away, my mother and I went in looking for my father to get cremated. Not once did Ed offer his condolences. But he did not hesitate to grill my grieving mother and I about our financial situation, asking us repeatedly how the cremation costs were going to be covered. All he cares about is MONEY. He also added an extra $1500 to our invoice for a "funeral service charge". We did not have a funeral service for my father, he was only cremated. He also went to my dads doctors office and took the death certificates before my mother and I could get them (which she needed to provide the government for income purposes). Do not ever go here if you value being respected, especially after you have lost a loved one.

Jodi Byrne-Marsh

Park Memorial was amazing. These people have one of the hardest jobs on the planet. Constantly surrounded by sad people. Yet they maintain a loving, caring and respectful demeanour. My first contact was late evening jan 22 2021. My brother was found deceased in his apartment. They had someone there to collect him in an hour and a half. The 2 gentlemen that picked him up were so kind and thoughtful. I was a complete mess and they reassured me they would take good care of him. Next contact was with Brad. Once again very kind and helpful. We then came in and met with Nicole. She was thoughtful and walked us through my brothers arrangements so throughly Still keeping a kind disposition. Then today I received a call my brothers urn was to be picked up. Tracy sat down with me and was so compassionate to our story and even became emotional too. Which just showed me how much these people have to endure dealing with grieving people and attempt to not being that home with them. The level of care and compassion I received from everyone is very much appreciated and made a horribly traumatizing event seamless and as painless as possible. Bless you all and all your hard work. Thank you again ❤️ Jodi Marsh

Elsie Cook

Couldn’t ask for anything more. Excellent service

Sami El-Dib

God bless ????

Leslie Feehan

The team at Park Memorial handled my Mom's funeral with empathy, and professionalism. They were in constant contact with us and made sure that every detail was addressed with care and concern. The director, Kirstie Smolyk, ensured that every aspect of the funeral had the correct flow and order. She met with us a number of times to help with the planning of the program, picking the urn and the drafting of the obituary. I highly recommend Park Memorial. I was extremely impressed with Kirstie and the whole team!!! I can say with confidence that Park Memorial is an excellent funeral home! Thank you Park Memorial!

ellie palme

Tanisha at Park Memorial went above and beyond to help our family deal with the death of our mom. Without giving details, she was very understanding and compassionate in our case. I would recommend this company very highly - never have I experienced such a kind act on their part. Thank you Tanisha!

Anh Pham

Park Memorial Funeral Home provides the best service that I can ask for on such a terrible day of losing my grandma and under the strict social restriction due to Covid19. I would like to give my gratitude to Gilla and Jacky Cheung for their understanding, professional and helpfulness to my family in this tough time. Gilla and Jacky were easy to connect and always respond to our questions in a timely manner. Gilla and Jacky went out of their way to help my family arranging my grandma's funeral service which made things a lot easier for us during this tough time. Thank you Park Memorial Funeral Home and all the staff for helping us.

Bill Leblanc

Park has played host to over 5 funerals in our family and another one approaching tommorow. From the services to receptions , right down to their Audio / visual, we have never had an issue with Park. Thank you for the continued great service

Moose Moose

During hard times when my father passed away. Jacky and Gilla have been really good to our family and provided support up to this day even though it has been months since the funeral. They have shown compassion and respect to our family during these hard times. Thank you so much for what you have done for us.

Annoy Mous

Wish I could put more than 5 stars. Awesome service, compassion and understanding.

Scott Hebel

Best Funeral Home in Edmonton Alberta thanks for ur help with our daughter Crystal Dawn Hebel Thank you Sara

Chico Hudani

Don’t waste your money on this place. Find somewhere where the people are nice.

James L Holland

First class and there concern is with the family of the deceased.

Claire Evenson

If only I could rate zero stars. Made a very difficult time even more stressful for myself and my family, due in part to deception from a "family member" even though we told them many times that the person in question had no authority. So very dissappinted that a service that you should be able to trust without a doubt doesnt even come close to measuring up. So glad I work in an industry where I can spread the word to use any service other than this one. Shame on you all

Gregory Lang

Everyone there was so helpful and understanding...Thank you,Robbi.... Wish I could give 6 stars.

kelly eckel

From start to finish the planning and execution of my mother's service was exceptional. I found Park Memorial to be respectful, kind and thoughtful! They listened to all of our wishes and needs. They gave guidance when needed & advice when asked. They were equally accomidating in the days that followed. In such a time of loss for our family the staff went above and beyond! Thank You!

Allison Jones

The service for my mother-in-law was so very well handled, I can't say enough. During these strange Covid times, Park Memorial made sure we were all at ease, and helped us through every step of the process. The officiant was truly AMAZING. It was a beautiful service. Those watching online said it was easy to connect and quality was great.