Reviews of Foster's Garden Chapel Funeral Home & Crematorium (Mortuary)

t

Amazing service that my family has used for several of our loved ones. Richard and Kate were very thorough and knowledgable. The attention to detail and accommodation for ethnic traditions was wonderful.

Sandy Cartney

To assist someone at one of the worst moments of their life is one of life's greatest callings. To have your loved one treated with dignity and respect means more than anyone will ever know. Fosters went above and beyond to make sure our stress was minimal and all our wishes were granted. We are forever grateful to all the staff, especially Brent, for making our last moments so special. We can't imagine going anywhere else. Thank you from the bottom of our hearts. ~The Holden Family

Karol Lamb

Excellent service. I would and will be using them again.

N Yuen

Brent and the staff were really excellent and very sensitive to our needs and expert in our customs. It was a positive experience for us, dealing with something so devastating to our family, so thank you for that!

Dani BigCharles

My Father died in September 2014. Brent dealt with the paperwork, arrangements, and aftercare very well. Even today Brent still cares, and he makes sure to show it. He does great work and genuinely cares about the people he deals with. If you go to Fosters, go to Brent. Thank you so much for everything you did for us. Danielle.

Cloe' Picou

Trudy was absolutely amazing. She helped so much! It was as if she anticipated our needs, desires and concerns. I couldn't be happier with her kind and compassionate manner. She was empathetic, genuine, helpful and professional. She made my mother's service and my mother, herself, beautiful. I couldn't be more thankful to her. Also Judy was incredible; she was so helpful, available and wanted to get things just right. The atmosphere itself was perfect. Warm and inviting; updated and classic.

Randy Tran

The team at Foster's Garden Chapel we able to help us plan and execute an Asian-style funeral for our departed Grandmother. Not only were they knowledgeable of many of the associated traditions that come up, they are also able to help with providing many of the resources for those activities. Furthermore we had a few unique requests that came up for the Funeral itself, and the Fosters' team were able to accommodate for it as well, never refusing any suggestion, and providing alternatives if it didn't seem possible to execute exactly as described. For the level of professionalism and flexibility I experienced, I would definitely recommend Foster's Garden Chapel Funeral Home & Crematorium to other friends, as well as going back to them if the situation ever arises again.

youn kim

Super bad service

VIKKI Duan

My whole family would like to take a greatful appreciation to the staffs of Foster’s Garden Chapel Funeral. The Funeral Service Director of us is Brent Hack, who give us lots warmly concern. Brent understanded all the Asian Culture and give us lots advertisement, We really have great time with my grandpa. And thank him for taking care my grandpa very well!!! Help us go over everything time by time.

Carol

We found that the staff were very professional, compassionate and caring. Since it is a very emotional time, to begin with, we found that we were not pressured to make choices and it was a relaxed environment where we were able to choose the best service for our loved one. We appreciated the incorporation of all of our ideas and the way we were consulted in every step of the process. Thank you very much.

Kama Law

The best one in calgary, all services step clear, take care of all ditails, files already prepare to use, help to contact flower store, no pressure, Professional image, professional action and The conversation is friendly and easy to understand。

Carol Tong

Very happy of the service, everyone were very helpful.

Cat Mill

Fosters and specifically Teresa Rand (of Foster's) were incredible. I sadly lost my 9 year old daughter which was unimaginably painful. My daughter's ceremony and burial was absolutely beautiful and perfect and I am not sure how it all came together in 5 days. I continue to have people reaching out to tell me how beautiful and meaningful the service was to them (all video streamed). I had a vision of what I wanted, but would not be able to put it together myself- it was all done by them. Anything that Teresa could do to take the weight off my shoulders, she did, which allowed me to focus on my precious daughter. They have a design team that built her stunning service card (that I have mailed to friends/family) and the video tribute and all the ceremony display pictures. I have tears writing this, thank you so much Teresa for your kindness, compassion and heart!! I will never forget you, ❤️Catherine

SUSAN TYTULA

This has been the second time we have used Foster's Garden Chapel and have found them to be professional,compassionate, patient and understanding. We would not hesitate to recommend them.

Julia Li

Thanks for professional services that Foster's Garden Chapel provided! It was a peaceful event and I believe mom rest in peace! We love her forever!

brendataschuk

Brent Hack was our funeral director for my father (John Hazelton) funeral. The care and attention to every detail made this very difficult time so much easier. He never missed a beat in making sure we were looked after in every moment. We are so grateful to everyone at Fosters for all that you did for our family.

Anna Tazzman

The whole experience has been first class. Thank you so much for your help with everything.

Dianne Teixeira

On behalf of my mom, my brother and I, we would like to thank the entire staff at Foster's Garden Chapel for their compassion in the recent passing of our father. We were very impressed with our initial meeting with Funeral Director (Richard) who was professional and sincere. Richard took the time to explain everything, was quite knowledgeable and was very thorough with every attention to detail. We can't thank you enough! To the entire team, everyone was accommodating to all our requests and very understanding. We highly, highly recommend Foster's for funeral preparations and services. Thank you again in helping us through a very difficult time. Vittoria Durante, John Durante & Dianne Teixeira

Suzi Martin

Professional, patient, supportive, and knowledgable staff in a welcoming and calm atmosphere.

Barb Mander

Professional, friendly, no pressure, and experienced group of people that can help you during a very stressful time. I would recommend them to anyone.

Rod Bergen

Great people to talk to seen as i live B C

Young Gao

Thank you very much for Brent professional and thoughtful service.

Hala Nasr

Incredibly helpful on the phone. Genuinely caring people.

Elina Boesen

Good first impression over the phone. Sincere, gentle, compassionate, knowledgeable, informative.

KATHY LILLEY

My Father and Mother's funerals were both held at Foster's and the care and attention to detail for both were amazing. The staff went above and beyond to help me plan an amazing send off. Brent Hack was my director and he certainly knows how to set your mind at ease and handles any situation with compassion and dignity. I highly recommend Foster's Garden Chapel.

Julie Chuong

The staff at Foster's Garden are amazing. We met with Jaryll and Brent in the beginning, who were both very kind, sincere, and professional. They walked us through every step of the way, both gentle and compassionate during the entire process. Brent was our Funeral Director, and we were impressed with his attention to detail, knowledge, and professionalism. He truly went above and beyond, making sure everything we requested was handled and done correctly. Thank you very much Brent! Thank you Foster's for everything and helping us through this difficult time, we are so happy that we chose you.

Wendy Ch

Our funeral director Trudy was great and made the whole process simple during a very difficult time in our lives. She is able to help us take the flowers in on Sunday and place them nicely on the vase for Monday. Flowers still fresh and was nicely decorated for the viewing. Everything is done professional, program run down, ceremony, and burial was beautiful and peaceful. Sometime we show up unexpected but there is always someone to greeted us and meet our needs. Highly recommended

Tim McCargar

Foster's was a warm welcoming environment with friendly and knowledgeable staff. Brent Hack, specifically, was highly helpful. On numerous occasions he even went above and beyond our expectations to make sure we were taken care of at a difficult time. I would definitely recommend Foster's!

Janet Huang

Foster Garden team in Calgary provides prompt and outstanding service to my father. Thanks to Raymond, Kate, Rick, Steve, Trudy, Zak, Judi and Jessi! Each of you impressed us with your genuine care, professionalism and respectful attitude. All of you convinced me and my mother that my father's last days on the earth was handled with dignity and respect!

Shaan Lally

We did not have a great experience with my Father’s funeral. The funeral was directed by someone else rather than the person we originally planned with which may have contributed to some of the issues. When we arrived we were asked to sign in, I shared I was immediate family and they told me where to go as we entered a different door then when we had planned the service. We were not told to organize our family before walking into the service so families were separated. We were sat and then asked to rise for those officiating. We were not shown how small the crematorium room was or that the casket lift was manual not automatic, which made for a packed and awkward cremation. In addition to this, the funeral home released some of our service flowers to those who attended the funeral without our knowledge or permission. When my mother spoke with the person we planned the funeral with, she shared her concern about the family disorganization when walking into the service. They had responded with an implication that due to our family being of mixed ethnicity, it is okay for the men and women to be separated as per the culture. We do not accept that generalized statement nor accept it as an apology. The service and services provided were okay, however given the amount that was charged for this service, we feel as though there was major rom for improvements.

Katelyn Laverdure

Foster's Garden Chapel made dealing with funeral arrangements as seamless as possible during the extremely difficult time of losing a loved one. Brent was such a comfort as we went through the process of arranging an offsite funeral and covered every single detail, allowing us to celebrate our family member exactly as we wished. It was a beautiful day made a small amount easier knowing we could rely on him and the Foster's staff.