We have all the information of people who consume the products and services of Choice Memorial Cremation & Funeral Services (Mortuary) in the territory of Alberta (Canada).
Nowadays this firm has a score of 4.9 over 5 and the score has been based on 127 reviews.
As you can read, it reaches an reviews average is almost the best one, and it's based on a high number of feddbacks, so we may think that the valuation is quite credible. If there are many people who bothered to rate when they are happy, it works.
As you know, we don't usually bother to give feddbacks when they are correct and we usually do it only if we've had a problem or incidence...
This Mortuary is included in the category of Funeral home.
There is so many amazing things that I love about Choice Memorial not only are their locations absolutely beautiful but their staff is absolutely amazing as well. I just recently lost my dad and Choice Memorial was amazing with following every wish my dad had before he passed and they helped us follow every one of them. He didn't want a service or anything like that all he wanted was to be cremated. Lisa helped get us started by starting the paperwork for his file, then we talked to Eileen and she helped us book our appointment with Teresa the funeral director to fill out the final paperwork that was needed for the cremation and I can't thank everyone there enough for taking such amazing care of my dad while he was there. Within 5 days everything was done and we were able to bring him home. They are unbelievably reasonable when it came to the cost of everything we had done. Not once did they ever push us to buy things or do things that we didn't want. They stuck to our wishes perfectly. I would recommend them to anyone looking for an amazing and reasonably priced funeral home.
Justin was so kind and open with my family and I. He helped with several aspects of finalizing the process. I don't want to sound crass, but in a time when you are very vulnerable, Justin was only concerned with our needs and what we could afford, he never once tried to up sell us on any funeral products and was completely and was completely open and honest, there were no surprises. I would highly recommend Choice Memorial for your bereavement and funeral needs. Terry McLennan
Choice memorial provided not only outstanding professional services, but also provided outstanding interpersonal services. Justin was a blessing for helping to take lead and expedite one of the hardest final moments of my life - discussing the final arrangements for my mother. The testimonies and Google reviews are just that, testimonies for outstanding services and outstanding people delivering these services. I cannot begin to express my gratitude for all that Choice Memorial has done for me and my family. We had an eye opening experience in how other funeral homes/businesses make death an unnecessarily over-priced and under-personalized profit-based business. Choice Memorial is above this approach and forefronts the needs and choices of the family first. Thanks so very much Justin and Choice Memorial staff for all that you have done.
Best place to catch a great sleep...
I want to say a huge heartfelt thank you to Teresa and Justin, they helped make a very difficult time so much easier... To anyone who is reading this, if you are in need of services like this these, they are the people you want handling it... they are caring, honest and incredible. I will never go anywhere else you have a customer for life.
Choice Memorial Cremation & Funeral Services was a wonderful fit for my family and I. Their consultation began even before my father passed, asnwering our questions and letting us know what info would be needed once my father passed to move forward in a swift manner. They sold us only what we needed and their execution of their services was top notch. I was surprised when I just visited their website right now and seen how many other people had passed in the last two weeks, and how many other people, they were simultaneously giving the same great service to. I would have thought we were their only client. Thank you so much for all of your care and help through this challenging time.
Theresa and Justin make planning a funeral easier than I could have thought possible. They are devoted and caring and willing to go above and beyond for their clients. They are also at least 50% less expensive than your typical funeral home. I can't say enough wonderful things about them. Thank you!
I just wanted to say Teresa and her helpers where excellent at helping us with my brothers funeral and services. I would recommend Choice Memorial to everyone and anyone. The staff where so helpful and friendly and down to earth. Teresa and her staff where so organized and everything was perfect. Thank you so much
Absolutely the Right Choice for anyone hoping for compassionate, professional service. Their high level of service does not in any way reflect their low cost. From the moment that I called in the middle of the night and had trouble finding my voice to ask for them to come pick up the body of my mother-in-law, to the time of picking up her ashes, we were wowed by Megan's and Teresa's comforting ways, knowledge and guidance. We were so fortunate to have them in our lives during this difficult time. I hope this review will help guide you to them as well. Thank you so very much Choice Memorial!
As someone who works for a cemetery I have witnessed over 40 services(funerals). I can say with confidence choice memorial is the best. The way the staff talk with the families and how they talk with the cemetery workers it just shows they truly do care and are so genuine. They're the most sincere and nice funeral home out of all the ones in Calgary. I 100% recommend Choice memorial to anyone.
Dear Teresa, My wife and I would like to take minute to thank you for managing my brother's cremation and transfer home. We sought your assistance while in Mississauga and my brother in Calgary, and without knowing us or our ultimate intentions; you provided my family with such caring and comforting support. We appreciate you and your staff going above and beyond your duties.The professional services rendered to my family during this difficult time were impeccable. Your professionalism and knowledge, perfectly balanced by your sensitivity and caring attention to every detail made the experience easier and final tribute to my brother a special memory. Thank you. With much gratitude and appreciation, Kurt Moogk and Family
Very friendly, courteous and sympathetic service.
When my father passed away suddenly and unexpectedly I didn’t know what to do. I was navigating a world I was not familiar with. No one listed their prices and calling around there was no way I could afford what other places charge. I was referred to Choice and the first thing I noticed on their website was they listed their price. I knew what to expect and it would be 5 times less than what other places were quoting. When I called not only did I find that there were no hidden extras, but they were the most compassionate and caring place I spoke with. That was more important than anything. They made me feel like they actually cared and I would have chosen them strictly based on that. Customer service is important to me and Choice Memorial has that in spades. Every one I spoke with was the same. You can tell that they are like a family to one another and that was comforting. When my mom passed away less than 5 months later I knew who to call. I dealt with the same person both times, Eileen, and she was great! Everyone I have dealt with has been. They have been amazing and I can’t recommend them highly enough. They shared my load and helped me through the most difficult times in my life and I will forever be grateful to them. Whether you are looking for somewhere on a budget, or you just want to deal with a company that actually cares about their customers, this is the place you want to call. While I hope I don’t have to deal with them again any time soon, it has opened my eyes to my own life. Once things settle down my husband and I will be back to prearrange things if anything is to happen to us. I hope that I never have to deal with them, but if anything ever happens they will be our first call. Now stop reading this and go call them! I promise it will be the best call you will have to make.
I am so thankful that I chose Choice Memorial to assist with the difficult loss of my brother. Teresa and her staff went above and beyond to help me with the arrangements and paperwork that had to be completed from the United States during these very difficult times. Thank you from the bottom of my heart for your compassion, expertise, and advice.
At the end of April 2017, I arranged a simple cremation for an uncle at one of the large funeral homes in Calgary. The result of that experience was minimal service, a lack of competence in filing government forms and not much else for a very expensive price. On September 9th of 2017 I lost my son Matthew to suicide. Every moment of that experience was extremely difficult. Initially, I had begun arrangements through one of the large, chain funeral homes in Calgary. Unfortunately, I was not treated kindly or with any sort of empathy or respect. Completely distraught, I felt the desire to find another funeral home not knowing if this would even be an option. Through a referral, I phoned Choice Memorial and Ann-Louise with warmth and kindness let me know that to have my son moved would not be a problem, that Choice Memorial would take care of the paperwork and everything involved with the transfer and that there would be no extra charge on behalf of Choice Memorial. The following day when we went to make arrangements, Teresa the owner and funeral director met us at the door with hugs and sincere condolences. Teresa and all the staff that I met were genuinely kind, responsive and competent in all their respective roles. I would like to thank Megan for her service and the warmth and compassion she showed when I met her in January of this year. The fact that she remembered Matthew meant the world to me. Every aspect of our experience with Choice Memorial was above and beyond expectations. I was and still am overwhelmed with relief and gratitude that we found Choice Memorial during such a difficult time. At the time of Matthew's passing my mother was nearing the end of her life with a terminal illness. Because of our experience with Matthew, Mom decided to call Choice Memorial and plan her end of life arrangements. Teresa at no extra charge or advance payment of any sort drove to the hospice to meet with my mom, write down her wishes and stay for a short visit. Once again, we felt embraced by kindness. When mom did pass away on January 27th of this year, everything went so smoothly. All the details were in place and we didn't have to worry, wonder or question anything. When it comes to funeral homes, in my experienced opinion, there is no other choice than Choice Memorial.
Fantastic service and care. thank you so much
When I called Choice after the passing of my mom I had no idea what to expect, the cost, the process, nothing. I was in a fog and called the first number that came up on google. Am I am grateful it was Choice Memorial. They were kind, calm, sympathetic to my babbling. They walked me through everything and were there to help transport my mom with almost no wait. When we went to their offices, Kelsey helped us, she was wonderful. There was no pressure, she helped us through all the paperwork, she let us tell stories, she let me breakdown and was patient with me. The goodbye for my mom was simple but beautiful, they gave us the time we needed (more then we were allotted) with no complaints. They were simply amazing in every way. No thank you is ever big enough for the kindness you showed our family. It will never be forgotten.
We recently had a memorial service at Choice Memorial in Calgary for our sister. We thank Teresa for realizing the concept of a lower cost yet excellent service, which surpassed our expectations. All the staff directly involved in preparations for and in carrying out our ceremony – Lisa, Cheryl, Kelsey, Kent and Darcy, were wonderful. They showed compassion in a time of stress and sorrow. From start to finish they paid attention to detail and accuracy from regarding the program content and audio visual presentation to people involvement and service flow. Their professionalism with spontaneity and flexibility on last minute changes or adjustments was truly appreciated. I felt part of their team if even for a couple of weeks. Keep up the great work!
Very professional and compassionate. Thank you .
Very professional and compassionate. Thank you .
WOW and THANK YOU UNLIMITED! Choice Memorial Cremation & Funeral Services company surely deserves even more than this, but they are so professional, caring and humble, that they probably wouldn’t even take the extra benefits. Teresa understands deep down and puts into (in) credible practice everything of key importance but also wisely addresses all the possible needs, especially the budget. Other funeral homes (who left me with the thought “there must be something better), instead of upselling and doing the usual sales tricks while taking advantage of people in sorrow and need, have a lot learn from her concept and bow to her and her team with all due respect and inspiration. Every member of her staff is 360 degrees professional, conscientious, flexible and caring at all times. This includes them ensuring care for the client not only in the immediate present, but also staying few steps ahead to accommodate the possible conditions of the grieving. They SERVE WHOLE-HEARTELY AND SUPER PATIENTLY. Lisa did an amazing job with pictures and the obituary, knowing exactly what I meant without me having to spell out the fine details. Kelsey, Darcy, Ron have done the same in their roles. If it wasn’t for Teresa adjusting her working hours to ensure that the necessary documents are filled out as soon as possible, that the budget is met, that all the possible needs are covered beyond my expectations, I wouldn’t survive the sorrow and practicalities of dealing with unfortunate death of my beloved mother, Teressa Oliinik. Teresa of Choice Funerals, who ironically shares the same first name and the life-long mission of going out of her way to serve the people in need, costs what costs, was that angel who by all her deeds and attitude, convinced me that there is life after death, i.e. when one is gone, another one continues the mission out of her pure heart! This made the funeral, which I dreaded so much (I had to burry my mom alone), so pleasant and a celebration of the best a human being can be on this planet. People, from the bottom of my heart, I tell you: you will not find better than Choice Memorials! Update: I wrote the above review a couple of days ago, i.e. after the funeral and before the cremation. Yesterday I participated in the cremation, as I felt that I have to make those painful steps in order to get over the grief, which has been overwhelming like nothing ever before in my life. Hence, I was hoping to achieve some kind of closure. Some people might dread the experience of final good bye and pressing the "cremation button" like I did, while others might want to face the practicalities. For (those considering) the latter, I just wanted to add that once again I was impressed with how the staff at Choice Memorial handles the body of the deceased. Graig, the embalmer, was just as professional and empathetic, as the other members of staff I have dealt with. He guided me through the process and answered all my questions on embalming of my mom and in general (I cared for mom during her illness, got to know her body all too well and since she had undergone an autopsy, I was curious about the cuts, the "intrusion", and what happens to the body before and after cremation). Although this was not his job requirement, he ended up giving me a full-scale interview and an excursion! As someone who witnessed a cremation in Varanassi, India, the esthetics and the ecology of the process was important. Once again I was impressed to discover how Choice Memorials ensures that this is done with efficiency, the honor of the deceased and especially the zero-damage to the environment! To me this meant a lot, because my mom was the kind of person who served humanity and cared for the environment. She couldn't even conceive doing damage to anyone or anything on earth. It was a such a relief to know for sure that this "personal signature" remained in action until the final end...
Recently my family and I had the difficult task of making funeral arrangements for my brother who passed away. At the beginning we had no idea what we needed to do, so we started calling and visiting different places asking for information. Some were very helpful and some were not. Then one of those calls was made to Choice Memorial and Teresa answerd the phone. When something like that happens you don’t know how to start or what to ask in the first place. It is not easy to talk to someone you don’t know about your loss. Teresa was just the right person to talk to. She gave us not only detailed information but also her precious time and we asked all kinds of questions, even the same questions over and over again. We met with her not once but several times, and always she would be as pleasant and helpful as she was the first time. There were no hidden costs like we had seen in other places. Teresa, Justin and their team did everything and more, they provided my brother and family with the perfect place and time for a last good bye. My family and I are extremely thankful for all their caring and help. Unfortunately, I didn’t get the chance to meet Macey (the dog) who I’m sure would have also been a great comfort. I know my brother would have appreciated how everything was done, and that’s what really matters. Everything they did came from the heart. Thank you Teresa, Justin and everyone that made this possible. Blessings. Roy Ivan Moscoso Moscoso Family
The best,honest,respectful,nice,affordable,they will be able to give what the family's request without a charge.I used their service for my wife's funeral recently and I would totally recommend choice memorial.Kelsey is one of rock star of the company.She so very attentive of what our family's need.This place,you can even bring your own food for the funeral with no complain and charge.So for those people who is looking for a reasonable and best service for your love one who passed, choice memorial is the answer.Allan
Highly recommend.
I just lost my Mom 10 days ago. We chose to have Mom cremated at Choice Memorial. That was a great decision. The staff have been nothing but incredible there. They were respectful and compassionate at all times. Something we dont think a lot about at times like this though is cost. We lost my father in the recent past so we knew from experience you can feel vulnerable and just pay what is asked to give your loved one the best. When our Mom passed we decided to make a couple phone calls to compare prices. It's surprising to realize there is a drastic difference in costs for the exact same services chosen. CHOICE is one price includes it all. They don't charge extra for all the little things that others do. Their cost was not only all inclusive and very reasonable but the go the extra steps just to make things easier on the family. Filling out Government forms that have to be done at some point, for no other reason but to make things easier. I cannot say enough good things about Choice. If you have no idea where to begin....begin with a call to Choice Memorial!❤
We recently had a devastating and sudden loss in our family. We were referred to Choice Memorial by a friend who works in the industry. Due to family dynamics, unfortunately, tempers were high and there were extenuating circumstances that were delicate. Choice Memorial went above and beyond to get us through this time. They handled it in such a way, we were absolutely blown away and will be forever grateful. The service provided was second to none and our loved one was well taken care of. If I could give them 100 stars, I would!
We lost our son back in 2018 and Choice Memorial tended to our needs and wishes. They were very courteous and professional and I highly recommend them.
We recently had to deal with the unexpected and sudden loss of our daughter and found Choice Memorial both compassionate and understanding. We found their advise both helpful and inexpensive and at no time did we feel that our vulnerability was taken advantage of. We recommend Choice to anyone who would like a little understanding during trying times of grief.
The best! I had been involved in planning and arranging funeral service for a friend's daughter at Choice, and it was amazingly excellent experience. It is unbelievably economical, as compared to other Funeral homes in Calgary and at the same time without compromising on any of the service quality. Your patience and compassion towards the grieving family and willingness to go beyond allowed time frame is really commendable. Thanks so much to both of you! Rajeev Chitrabhanu Calgary
Choice were incredibly compassionate and helpful when my husband passed away recently. They took care of everything for us, and there were no hidden costs. I highly recommend them.
Thank you for an excellent service Sheryl!!!
Cheryl is beyond fantastic and is such a calming spirit and soothing force. Though we were not the easiest to deal with at times, she made us feel like exactly what we were which was a family in mourning and worked with us to ensure that we received the best service and our loved one had a fabulous send off with the utmost dignity and respect. The team at Choice has mastered the art of customer service and they had every detail down with enough room for customization. We had a more cultural burial which was handled impeccably and directed with care and humility and that’s above and beyond what we could’ve asked for. People tend to underestimate the power of a smaller establishment but choice have provided one of the best and most memorable customer service experiences that we have ever received while our loved one had one of the most fabulous funerals that we’ve ever seen. Thank you guys and god bless you!
Our sincerest thanks to Eileen C. and her staff for their help in this most difficult time. Our loss is immense and our grief so deep. But your kindness and compassion helped us navigate through this hard time. My daughters and I appreciate your kind and thoughtful service.
From the bottom of my heart Thank you Teresa and everyone at Choice Memorial for all you did for my Moms service today. Your kindness and professionalism was truly felt . Our family is truly grateful
When we were going through a very difficult and tragic time Choice Memorial went above and beyond the call of duty. They were compassionate but efficient and helped us through all the details of getting our loved one's remains back to his home country. There were many complicated steps involved and plenty of paperwork but they got it all finished within our rushed time frame. They even dealt directly with the embassy. Further still, the price was much more reasonable than any other funeral home we found because Choice Memorial cares about helping people, not getting paid. We could not be more grateful.
CHOICE MEMORIAL SERVICES, AND ESPECIALLY [ KENT] HE WAS A VERY PROFESSIONAL AND COMPASSIONATE PERSON NOT TRYING TO SELL US MORE THAN WE NEEDED IN OUR TIME OF LOSS OF OUR DEARLY DEPARTED DEBBIE GOD BLESS YOU TERESA AND ALL YOUR STAFF DAVID.
Our family needed the services of a funeral company in Calgary. Based on all the favourable reviews on Google, we choose Choice Memorial. From start to finish the experience was professional and caring. We initially met with Taylor, who was very helpful and explained everything thoroughly. Since then, we spoke mostly with Teresa, who is the owner and funeral director. She reassured us that we could call her at any time if we had any questions...we felt very comforted knowing we could do that. Basically, everyone that we saw or called was compassionate and caring, and followed through very promptly with all of our requests and questions. Their pricing was very reasonable, and the services were nicely arranged to our expectations. Choice Memorial provides an excellent service and we would not hesitate to recommend them or make future arrangements.
Thank you for the good service. You are friendly and helpful. Your awesome.God Bless
Thank you to Teresa, Andrea, Adam, and everyone at Choice Memorial for their help with helping plan and facilitate the funeral for my mom. While the experience was truly difficult and painful, your assistance, help, and guidance made the process that much more bearable. In particular, thank you Teresa for allowing my family to help with preparing mom. Andrea, thank you for the beautiful touch-ups to my mother’s graduation photo, and the amazing service folders. Also, please know that we really appreciated your help with the technology to display the memorial slide show. Finally, please know that our pastor also asked me to send his thanks and appreciation. May God bless you all abundantly for continuing to do the impossibly difficult – yet necessary – work that you do, each and every day. Thank you.
They make such a emotional, difficult situation seamless and have such empathetic compassionate staff. Were recommended to me and I’m happy I went with them.
During a very difficult for our family, the services provided by Choice Memorial were outstanding and helped us immensely. Great flexibility was shown when many people showed up for a viewing that was pre-arranged for 4 people. Everything went very smoothly and everything was explained in such detail that we knew all that was needed by us, and we were left with no questions unanswered. I certainly would not hesitate to recommend Choice Memorial. They operate in a very professional manner and are very helpful in a time of need.
I'll be honest we first came for the reasonable prices.. but discovered a team that's compassionate, professional, patient, kind, flexible, and understanding beyond what we could have expected. Not just 1 good experience, but it was across the board no matter who we dealt with. To anyone unfortunately requiring such services, I can only recommend to go ahead without hesitation, you are in very capable and kind hands. To the team at Choice Memorial - from our entire family, we wish to extend a heartfelt Thank You for handing all the changes, updates, meetings and communications so very well, and your responsiveness & thoughtfulness each step of the way.
I am very happy that we choose Choice Memorial. From the beginning to the end everything was out standing . Thank you Choice Memorial for being there for our family. Family of CW
We dealt with Choice Memorial personally and also recommend them to our friends. On both occasions the professionalism of their staff really shines through. Easy to deal with and very affordable, they made us feel comfortable through the difficult experience of losing a loved one Thank you Choice Memorial.
I'm really please with how they handled my brothers cremation. Very professional people and kudos to Kelsey and Kent. I would highly recommend their service.
It doesn't surprise me that there are only 5 star ratings for this business. They are called Choice Memorial... because they should be your only "choice" in my opinion. The expertise, professionalism, and customer service that Justin & Teresa exude is simply first class. And the best part about it... you don't pay first class rates! Go ahead, shop around... you'll see. Their prices are a fraction of what you would pay elsewhere. And then, you throw in the best customer service in the industry... and it's literally a steal. I would only recommend Choice Memorial for all your funeral services needs. But check them out for yourself... Just one quick chat with either Justin or Teresa, and you'll see why Google users like me are giving these stellar reviews.
My beautiful Mother passed away on Sunday, October 26, 2014 at 11:55 p.m. She died at home peacefully and I was by her bedside as she took her last breath. I stayed with her for about an hour before I called her Funeral Director. My Mother's funeral was pre-arranged, by a Funeral Home in Ontario. They were aware that my Mom was approaching her end, as I had called them six months, one month and one week prior to her death. Upon calling the Director in Ontario, I was told that they had no arrangements in place, and that they would try calling some Crematoriums in Calgary, if I could find some phone numbers in the phone book. Out of the three they contacted, only one, Choice Memorial, returned the call immediately. Overwhelmed with anxiety and grief, I became very scared. Then, Teresa, from Choice Memorial & Cremation, called to tell me that she and Justin were on route to my home and that they would be arriving shortly. I didn't know these people and they don't know me, how was I to hand over my loving Mother to strangers, not knowing where they would take her, what the process was, and if they would give her body the respect she deserved. All my worries soon melted away, as Teresa calmly and soothingly began to answer the many questions that I needed addressed. Her professionalism was equalled only to her genuine care and empathy. When it was time for them to take my Mother, Teresa asked, "Can we take her from her bed?", "Is it alright with you if we place her in transporting bag?", "Is it alright if we zip up the bag now?" Simple question but so empowering, because it allowed me the choice to answer. Justin and Teresa, very gently, wrapped my Mom in a soft, warm comforter and slowly lifted her onto their stretcher. The next day, Teresa came to my home and went over all the paper work involved, and all I had to do was sign. She handled everything, and even Service Canada paperwork. She also set up a Book Of Memories, on the website, so family members, near and far away, could access and see the many tributes and pictures of my dear Mother. Teresa brought my Mom's remains to me personally along with all the paperwork I needed to fly her back to Ontario for burial, going over the requirements of clearing the urn through customs. Even though it's been almost a month, Teresa has stayed in touch with me, to let me know that she is only a phone call away if I need her. When you love what you do, you tend to do your very best. Thank you,Teresa and Justin, for loving what you do so well, caring for families in their time of grief, with genuine empathy, respect and dignity! I am so thankful that I found you, and so grateful it was you that looked after my dear Mother. I have no worry with recommending Choice Memorial & Cremation, in a persons time of need, they are definitely the ones to call. Again, Teresa and Justin, for making my time of grief a little easier. God bless you. Barbara Gill
I had the best experience with Choice Memorial this past month, while planning a funeral for my Grandma, during pandemic times. Everything went incredibly smoothly and quickly thanks to all the hard work of the team. Every person I interacted with was amazing - from planning to execution. Never once was I pressured into anything. I highly recommend Choice.
My family and I were very impressed by the quality of Choice Memorial Services. We were pleased to work with Cheryl Walker who is very knowledgeable, understanding, professional and loyal. Cheryl took very discreet care of our loved one who passed away and we did not have to worry about anything at all. We were also very pleased with the delivery service provided by Choice Memorial. Despite a cemetery being out of town, our loved one was delivered to the place well ahead of time. We are very thankful for all the work done by Choice Memorial and we highly recommend their service.
My family is very satisfied with the service we got for my wife Rufina. Lori at Rocky View went above and beyond on the quality of service , she exceeded our expectations. It was a beautiful experience with Choice Memorial Rocky View, Lori and her staff showed my family and my wife utmost respect during and after the service. My late wife Rufina should be very happy as well. They are a bunch of dedicated professional people who knows what they are doing in regards to memorial services plus the price is just right and affordable, you don’t have to break the bank for high quality of service. I and my family highly recommended Choice Memorial to all who is going through this family crisis like us. Great Job guys, can’t thank you enough for the great experience.
Highly recommend this facility. Fantastic staff. They were so accommodating and genuine as we experience our first funeral planning. The facility has such a 'home-y' and intimate feeling. Hands-down, the staff was AMAZING. Thank you so much, for everything.
We'd like to express our appreciation to Teresa (Choice Memorial). Since learning about the death of one of our twin babies (Acsa), Teresa has visited us in the hospital and offered all the support we needed. We appreciate our friend Mauricio who also intermediated everything with Choice Memorial. We just said our "see you soon" to our baby and I thank for the angel Teresa was/is in our lives. Thanks guys for the compassion, love, and for the exceptional service you provided (for free). We surely appreciate and recommend Choice Memorial. All was seamless. They were 100% in sync with our beliefs and care towards our girl/family. Thank you very much. God keep blessing you guys.
My family dealt with great loss. We had few options but settled on Choice Memorial because of two reasons. Firstly, Teresa understood us like no other. Secondly, the place felt very cozy like home. It's a nice place (chapel holds around 70 people) just for the closest ones. Everyone in the funeral home was very compassionate to us. They helped us a lot. Highly recommend.
My mom selected Choice for her own funeral, and I am so grateful for the experience. I was impressed with everything, from the first pre-need meeting right up until her funeral. The facilities do not resemble a traditional funeral home - it's a calm, peaceful, serene setting. I felt very safe and relaxed at Choice, in spite of the fact that I was facing the worst experience of my life. The staff also does not resemble your typical ghoulish funeral staff - there were no grim-reaper overcoats or scary black suits in sight. I have to say a special thank you to Kelsey for taking care of us after my mom passed, and ensuring the details of the funeral were perfect. I also have to thank Darcy, who met with my entire family at the pre-need arrangement, and assisted at the cremation, where I was present. I was happy to see a staff member at her cremation who had met my mother when she was alive. I really appreciated that Choice was able to accommodate my wish to be present for the cremation, and they didn't charge an arm and a leg for this. Some of the quotes we received in Calgary for similar services were 2 times (and in one case, 3 times) as much as what we paid at Choice. There were no surprises in terms of cost. I was a funeral professional in Calgary for a few years. I've never worked for Choice. However, based on my experiences with them, they are who my family always recommends for funeral services. If you're looking for a funeral experience in Calgary that is transparent, budget-friendly, high quality, and compassionate, then I suggest you contact Choice.
The crew at Choice Memorial were so compassionate and professional in assisting us with my Dad’s funeral. Teresa gave us a warm reception on our first consultation. Eileen made sure everything was in order for the day of the event and was extremely gracious throughout the entire process. Lisa did an amazing job with the cards. Karen had a great eye for editing. Greg made my Dad look his best. Van did a fantastic job consoling and directing the family during the services. All in all, this is such an amazing team that my Mom wants to make her final arrangements with Choice Memorial for the future!
Superb customer service! Highly recommended! Their service was exceptional from the moment we made an inquiry until paperwork! Everyone we dealt with was helpful. Teresa was very professional and knowledgeable. She gave us step by step guidance throughout the process, especially the extra information about the documents which needed to be authenticated by the Chinese Embassy. She was very responsive and helped us with the rush request and tracking of the courier. I felt lucky to have Teresa's help through our tough time. I would definitely recommend Choice Memorial!
A friend had the misfortune of ending up here. A VERY disappointing experience all around. When it's my own time to go my only request will be that my family not use this place. Literally ANY of the other homes will suffice. I notice even the Obit is gone, not sure what that is about, but I ended up posting another elsewhere on the net and that one of is still up. Sorry don't recommend that you take your loved ones here, there are dozens more that will serve you much better.
We met with Cheryl today and during a very traumatic time in our lives she showed compassion and grace and we truly believe that our dad was going to be in the best hands possible. She gave us great insight into matters that we believed were beyond the scope of her duties. I really can’t express how much we appreciated the time we spent with her today.
It is great knowing everything is going to be taken care of for you when you don't know where to begin, Theresa is amazing, I know that my father in law is looking down saying we made the perfect decision.
One of the first things that I wanted to do after I dealt with Choice Memorial was write a review, but it's definitely not easy. Losing a loved one in death might be one of the hardest things we will ever have to go through, so it was refreshing to deal with a person such as Teresa who reflected the God-given qualities of kindness and compassion in the way she dealt with me. She took the time to get to know me and my situation and patiently explained everything that needed to be done which helped me to face the difficult and emotional task of organizing everything for my mother’s cremation. I purchased an urn to put the ashes in and without taking it out of the velvet bag before taking it to Ontario. Once I arrived I realized that I had received the wrong urn. I emailed Teresa to tell her and she was more than willing to send me the correct one in Ontario. The whole experience from beginning to end was deserving of a 5 star rating.
In times like these, you need people who are friendly, compassionate and professional. The staff at Choice Memorial are all of this, and so much more! I can't say enough good things about these outstanding human beings. They went above and beyond, and I can highly recommend Choice Memorial for the broad range of services that they offer. Even though they provide exceptional service, the cost was very fair, and all in all, they made a rough time as smooth as could be. Thank you from my heart, ladies - you know who you are. All the best to you and your families!
Teresa and Justin are simply amazing! They are very caring loving people and I am so thankful for all that they helped us get through. They put so much heart and soul into the service that it made them feel like family. I would recommend them to anybody that has lost a loved one. Grieving isn't easy but they help make the process a little easier.
Last month ( November) my wife's father passed away. Choice Memorial was suggested to us by the Pastor for The Beverly Care Center. I called and spoke to Justin and a little while later to Teresa. Both were very compassionate and understanding. Those first calls convinced me that we would be dealing with real people and not faces running a business. We (me, my wife and three of our adult children) met later that afternoon and we immediately knew that we were not just another 'customer'. There was absolutely no pressure to up sell. Everything was clearly explained and we did ask several questions. They were very helpful. Teresa told us that if we had any more questions to call, or send email. Over the next couple of days we did have a few more questions by phone or email and the replies were always answered in a very timely fashion. At all times, they were very professional but we always felt that WE came first. In other words, Teresa and ALL of the staff were people just like us, with feelings. They were not robotic, doing their jobs in black suits like I have seen at funerals at the big Funeral Homes.They were REAL people with big hearts. They went out of their way to accommodate us and to be honest, they became part of our family for that period of time. Our family here in Calgary and those who flew in from the United States, were very impressed with Choice Memorial Creation & Funeral Services. We highly recommend them.
I want to thank the owner Teresa for taking care of us during this difficult time of great hardship and great loss. I came from South East Asian background and in oriental culture most of the local funeral directors are really just impatient and cash demanding, despite not having much respect for either their profession as funeral directors or for the families they’re serving. Culturally they feel that handling the dead is something that brings bad luck so you are at funeral director’s mercy and they do not have pleasant attitudes as the only thing that matters is the money. I just want to say that, of course in Canada no one does all this oriental stuff, yet the way you do everything in Choice Memorial just showed me that you can make the funeral experience very wonderful. You served my family with so much “passion” and “compassion”. Passion for your profession and to do what you are able to do for the ones in the most vulnerable moments of their lives, in need of comfort. And in doing so, you demonstrate so much compassion for us when we in trust not only our deceased family member in your care, but our selves in our most fragile moment as well. Thank you for your kindness and compassion. Also you do not maximize profit and take advantage of families at the time when they’re already at great loss. Upon inquiry, the other big funeral companies cost around 3 times as you for the same services and the hardware they offer costs as much as 7 times in pricing although made with the very same material. This is the reason our church pastor suggested your service at Choice Memorial, saying that you would be the most economical choice. However, what you offered us was "ALOT" more than only being cost-efficient. Kindness and willingness to care is not something money can purchase, and it can only be given from one's conviction and dedication for their profession and love for people in need in general. The prices you offered are amazingly affordable and all of these things you are doing when you break down on the price chart I just cannot believe you would do these very things for such little price. And you know in many cultures, the time of a family member’s death is when people would take advantage to maximize the profit, and out of your respect and love for your family you would have to endure whatever price tag they would put on, but Choice Memorial does not do this to you. I think you have minimized the cost for people and that is very kind of you to do so at such a time of vulnerability and sadness. Lastly, I must give a shout out to Lisa at Engraving services, I think we exchanged something like 14 emails before we finally got the perfect results for the engraving on the urn. I don’t know how many times we spoke on the phone (and she was kind and so willing to help every time) and lastly when I met with her in person I was glad to tell her in person that I was so grateful for her dedication for her work as well as her wonderful patience and willingness to care about the last little detail. I am grateful to have the opportunity to be helped by her and this is not something I’ve really experienced before in any kind of business dealings. Thank you again, Lisa!
After my mother's death we contacted the big name in town but quickly (within 2 hours) changed our minds when we looked into options. We landed on Choice Memorial because of it's great reviews and because Choice seemed like a more personal experience. Are we ever glad we went with them!! Choice made the experience surprisingly bearable, even I'd say absolutely pleasant. We could feel their compassion and understanding but on top of that there was no sales pitch. That's huge to us. The experience was truly about our needs, not their sales. On top of that, Choice went above and beyond for us to fix a debacle caused by the other funeral home. I won't go into detail because there are some members in my family that don't know about that and I don't want them to (it would be too painful), but Choice fixed the problem and went beyond what they needed to at no charge to make sure my sister and I were happy and content that there were no further issues. They certainly didn't cause the problem, but they fixed it over and above our satisfaction. I highly recommend Choice Memorial to any family looking for compassionate, efficient, and honest funeral services at a very reasonable price. Shout out to Kelsey and Teresa who were truly wonderful. Thank you to Choice Memorial for a surprisingly lovely experience.
What an AMAZING team of people at Choice Memorial!! From my first call with Kelsey, to our meeting with Teresa and the assistance and guidance on the funeral day by Teresa, Darcie and Kent .... what was a hard week and funeral day for the family was made that much more easier by this team of people. The support and compassion demonstrated by all was incredible. They educated and guided us through everything. Thank you to all!
Cheryl is beyond fantastic and is such a calming spirit and soothing force. Though we were not the easiest to deal with at times, she made us feel like exactly what we were which was a family in mourning and worked with us to ensure that we received the best service and our loved one had a fabulous send off with the utmost dignity and respect. The team at Choice has mastered the art of customer service and they had every detail down with enough room for customization. We had a more cultural burial which was handled impeccably and directed with care and humility and that’s above and beyond what we could’ve asked for. People tend to underestimate the power of a smaller establishment but choice have provided one of the best and most memorable customer service experiences that we have ever received while our loved one had one of the most fabulous funerals that we’ve ever seen. Thank you guys and god bless you!
One of the first things that I wanted to do after I dealt with Choice Memorial was write a review, but it's definitely not easy. Losing a loved one in death might be one of the hardest things we will ever have to go through, so it was refreshing to deal with a person such as Teresa who reflected the God-given qualities of kindness and compassion in the way she dealt with me. She took the time to get to know me and my situation and patiently explained everything that needed to be done which helped me to face the difficult and emotional task of organizing everything for my mother’s cremation. I purchased an urn to put the ashes in and without taking it out of the velvet bag before taking it to Ontario. Once I arrived I realized that I had received the wrong urn. I emailed Teresa to tell her and she was more than willing to send me the correct one in Ontario. The whole experience from beginning to end was deserving of a 5 star rating.
Thank you Choice Memorial for your service. Your guidance was wonderful. You really eased a lot of the stress. Thank you again
Choice Memorial made what could have been a very difficult time much easier for us. Teresa and Justin were simply amazing, extremely accommodating, and very dedicated to making sure our mother was taken well care of. It's very evident that they are passionate about seeing people well taken care of during their time of need. My family and I are very grateful they were with us throughout the whole process.
Thank you so much for your tremendous and outstanding service provided by your dedicated staff. My mother in law had passed away so unexpectedly. Your gracious help and attention given to detail was so appreciated by our family. The photo guest book, which has been shown many times already, and the memoriam cards are beautifully done. The reception was graciously hosted and nicely laid out. We were there much longer than anticipated, your staff continued to be exceptionally helpful and attentive. The customer care and service we received from Teresa, Lisa, as well as the other staff during this difficult and stressful time helped us get through everything. Thank you so much for your wonderful service which truly helped us through this difficult time. Choice Memorial Cremation & Funeral Service is highly recommended to anyone looking for care and compassion during this unfortunate time in life. God bless.
In Memory of Stacy Miller Unfortunately we lost our son and after a couple of days when everything sunk in we were left with the challenge of planning his funeral. Not knowing what to expect I googled "Cremations in Calgary" and up popped a number of sites one of which was "Choice Memorial" for $995 so I thought at least we had a starting point and an idea of the cost,however,Choice Memorial was on the other side of the city so I decided to check out another funeral home closer to us and was quoted a starting price of $3400. I asked why such a difference in prices and was told to be sure I get everything that was advertised and promised. Well with that I called "Choice Memorial" and said is $995 for real? I was meaning what are all the hidden costs...there really are none. Our experience with Choice Memorial was pleasantly surprising, we thought planning a funeral would be that the worst thing in our lives besides the loss of our son that we had to deal with. This wonderful person, Teresa came to our house where she sorted out all details and collected all the information she needed to do her job which was everything from doing the cremation, printing the cards delivering the ashes in a beautiful container "that we picked out", and filling out any paperwork required by the government, things that we don't even know to do. Teresa 's genuine personality and comforting personality made our experience much easier than we had expected. Because we wanted to view his body we went up to their place of business which was simple but lovely and were greeted by their beautiful dog and Teresa's wonderful partner Jason which took away some of the tension we were feeling but once again it was a good experience. When we went in to view his body it was so nice to see him laid out on a regular bed with a regular pillow and sheets and a quilt tucked up under his arms like he was sleeping. I was so relieved because he really did look peaceful. We would recommend "Choice Memorial" to anyone, they are great people to deal with. Donna Miller
Gary and I would like to thank your very compassionate team for doing such a wonderful job of walking us through the process, and helping us honour our son, Jordan, so beautifully a year ago.
I was very impressed with Choice Memorial Funeral Services and all aspects of their operations. Cheryl and Kelsey and their staff are very professional and compassionate.
Kent at "Choice Memorial" provided us with excellent service for my mom's cremation. He guided us seamlessly through all of the paperwork, service fees, choice of urn, forms such as CPP/OAS and the death certificate. His empathy was heartfelt and his expertise was outstanding.
I cannot describe how grateful I am with Choice's kindness and professionalism they displayed for my son's funeral. It was the most painful thing I ever had to do and Justin and his staff guided the process with a gentle hand and seemed to understand our grief. They were very accommodating in helping us with the service card, video and with my son's remains. We buried our mother a year ago and a different funeral home handle the arrangements. They grossly overcharged us and seemed indifferent to our sorrow. I braced myself for a similar experience with Choice, but found them to be honest, reasonable and comforting. The price they quoted was the price we were charged. Justin, Teresa and Megan I cannot thank you enough for helping us through this painful time.
Justin, I will never forget your help. Thank you very much! Christian
They were spent time with us to go through the process and care about our emotions and feelings. I don't feel any pressure at all for the pricing of the service package I chose.
My husband passed away unexpectedly and planning a celebration of life while grieving a sudden loss is extremely difficult. When I contacted Choice Memorial, their compassion and care in preparing for the cremation and completing all the required paperwork with one's loss was such a relief. They went over and above to fulfill a personal family request which meant so much to me and my 2 daughters it was amazing. The staff’s kindheartedness went without notice to make things go as smoothly as possible during such a challenging time.
I truly can't say enough about Choice Memorial. The care, concern and professionalism is all you can ask for. Teresa was amazing even though she had her own personal crisis to deal with. These people are the true real deal. Fair, Compassionate and Fantastic!!!
We lost our son on Monday, February 6th and reached out to Choice Memorial. Teresa and her team were so compassionate, attentive and caring. Lisa was amazing to work with and took great care and attention to follow through with all the wishes of the family and exhibited both compassion and thoroughness to honor our son. We were able to have a lovely small service and viewing amidst the CoVid crisis where they followed all regulations required to ensure social distancing and sanitizing were instilled. We would highly recommend Choice Memorial for their professionalism, fair pricing and for the quick turnaround time we requested during an extremely difficult time. A huge thank you to the team that assisted us in our time of need.
I'm very impressed with Teresa and her team at Choice Memorial, and highly recommend them. The moment we spoke, we had a good feeling about Teresa and knew we didn't have to look any further for my Father-In-Law Rodolfo's (Rudy) funeral arrangements. We were impressed with her knowledge, experience and really appreciated that the information she provided was thorough and well organized, which we sometimes found lacking at other businesses. When visiting the Choice Memorial location, I was impressed how comfortable and immaculately clean it was. It was clear to me that attention to detail is a priority with them. The funeral itself went smoothly at the guidance of Mike Cala and his team. Overall, it was a beautiful experience and a great way to send Rudy home.
All the staff at Choice did an excellent job! Eileen, Lisa and Darcy made all the arrangements, they made it much less stressful and seamless. Eileen was very compassionate, accommodating and kind. Thank you to all of you!
Thank you so much Teresa and Justin for helping our family through this hard time. You are like family to us now because you treated us the way you would your own family. And Maisy is the sweetest, most comforting animal. There to greet you if you need her. Your professional, compassionate care is being talked about all the way to Dallas Texas!
Teresa & Justin, Words cannot express to both of you, how blessed we were to have you enter our lives at such a sad time, with the passing of our Dad... My mom and our family, would like you to know that without your assistance and gentle guidance, through a very difficult time, and with what we thought to be an overwhelming task, became so very effortless in your hands, as you walked us through every step. Your empathy and understanding of our situation was handled with great compassion. Even our last minute request was delivered with great speed (time being the issue) patience and professionalism. Your warm and caring support was most definitely a blessing to us all and we will be forever grateful. With warmest regards, Debbie & family (daughter of Ede Robicheau)
Choice memorial has got to be the best place to take your loved ones I had best experience with them when my dad passed away. They are the most kind and compassionate people I have ever dealt with. They do everything for you (paperwork ect) so you don't feel so overwhelmed They did step by step with me and didn't rush me. They are simple the best. Cindy
I can't say enough about how great the service and people are at Choice. Professional and compassionate.
Teresa and Justin are a compassionate couple, who run a very thoughtful and professional business. When it came to looking after the funeral arrangements for my father-in-law, they were extremely respectful and accommodating through every step of the process. We had no prior experience with arranging a funeral, as this was the first immediate death in the family. We chose Teresa and Justin based on their 5-star reviews on Google and the answers that they provided us when we called to inquire about their services. The memorial service that we held at Choice was absolutely beautiful, and was exactly what our family needed during this tough time. We highly recommend Choice Memorial, and couldn't be more grateful for all that they have done for us.
Cheryl very respectfully and compassionately guided our family through a difficult time. We're very very grateful.
I'm writing a review after over 2 years since my father passed and even after all that time, I can never forget how amazing Teresa and her team has been throughout the whole process. From the first telephone call to the first meeting and all the way to the viewing, service and burial; Teresa, Darcy and the rest of the staff were beyond incredible. I have never met such compassionate and professional people. Teresa was so wonderful with helping us on all the government paperwork (frankly, we had no idea what to do at all) and choosing what package worked best. But the most important thing is, she never forced her decisions on us. She was extremely understanding and very delicate with every little detail on how we chose to do my father's funeral through his wishes. Huge commendation to Darcy and Kelsey, who were the directors for the evening viewing and Lisa (apologies if I have missed a few more people) - we had an unexpected amount of people attending the viewing and through it all, they were so accommodating, so friendly and welcoming. All in all, the experience with Choice Memorial has alleviated a bit of the grief by making my father's funeral a beautiful experience. I would highly recommend choosing Choice Memorial.
We recently lost my Dad and I can't say enough good about the Choice Memorial staff. My Dad wanted to keep things simple with cremation and a graveside service. Choice accommodated our needs and wishes with a cheerful and helpful attitude. So refreshing for our family; the days of morbid, silent and very expensive funerals are a thing of the past at Choice. They offer very affordable types of packages no matter what your needs. We felt our Dad was so respected and in gentle hands. I highly recommend Choice Memorial, they really are a fantastic service with a whole new outlook on funerals.
Five stars are not high enough for Choice Memorial. When I had to take my father off of life support in ICU I was just at a loss - I was beyond shattered. I phoned Choice Memorial and from the first point of contact the experience was exceptional. I met with Teresa and she was just incredible - she was so helpful with all the preparation and finding a very affordable option. I had gone to other Funeral Services establishments in the past and they practiced aggressive upselling - Teresa did not do that. I greatly appreciate her assistance during an extremely difficult time.
A huge thank you to Teresa and the staff at Choice Memorial. They were so helpful and compassionate when we came in to plan our funerals last spring. It was comforting and releasing to know that all was in place for us. I came in with our three sons after my husband passed and we had a very positive meeting about how to finalize plans. As a family we were relieved and grateful for the help and extra ideas regarding writing on the casket, etc. When we had our visitation and burial, the staff was kind, helpful and organized. It was such an easy day in the sense that they had all the details taken care of. It wasn't easy for them, as the new regulations had just come down, but they did their utmost to make it as positive for our family and a few close friends as they could. Darcy was extra thoughtful at the gravesite and we are so thankful. We sincerely give the entire staff our gratitude for their kindness and professionalism during our grief.
Teresa & her Team served our family with excellence after my mom's passing. We actually moved mom from another funeral home to Choice Memorial after a pressured and tactless experience. Choice Memorial provided such a compassionate and refreshing contrast for our family during a difficult time. Lisa and Karen diligently and seamlessly supported us with all of the details in advance of the event so we could focus on the important stuff of grieving and celebrating mom's life. Lisa performed simply miraculous (and efficient) photo editing feats. Teresa provided stellar leadership at the Venue to ensure that Covid-related guidelines were followed but that our family and friends could send mom off in grand style. Thank you to Teresa, Lisa & Karen in particular for everything that you have done for our family.
Teresa and her team were absolutely amazing with how they handled our mothers service. Their compassion and care of our mother was exceptional. They worked closely with our church and ensured all our customs and traditions were carried out without any troubles. We are so fortunate to have had them and highly recommend Choice Memorial to everyone. If only there was a 10 star option, this is what they deserve without question. Teresa we thank you so very much for everything you did and are so happy you had the opportunity to meet our sweet mother beforehand, she was delighted to meet you and very happy to know you would be taking care of her funeral arrangements. Much love to you, Mary and Jeana
In September of this year our family had the difficult journey caring for someone we love die of terminal cancer. Emotions were running high. It was a sad day when we knew we had to plan for his passing and our final goodbyes. We used Choice Memorial Cremation and Funeral Services based on the work of Teresa Jones whom I enlisted 10 years ago to oversee my mother's funeral. Since then I have referred her to two other friends who have been equally pleased with her professionalism as I. Where ever Teresa Jones went, we followed. We were relieved and happy that she along with Justin Dufault operate their own business. Without hesitation or "shopping around" we immediately enlisted their services to help us. It came as no surprise that Teresa conducted herself with integrity, no upselling, professionalism, compassion and humor through a very difficult time. We met her business partner the day of our service and together, Justin Dufault and Teresa Jones went over and above to ensure that every single detail that brought out our loved ones personality in a unique and personable service was delivered. Justin's sense of timing and his ability to speak with large crowds put every one at ease. No one likes to say goodbye, it is the hardest thing to do but with Choice Memorial and the outstanding work of Teresa Jones and Justin Dufault our dearly departed was celebrated and all he believed in was showcased in the simplest and most beautiful way that will have lasting memories and bring us a sense of peace that we did him proud. This is what I respect about this Choice Memorial and not the "business" of regular funeral homes. Thank you Justin and Teresa for your outstanding integrity, service and compassion for our loved one and his family. Linda, family member of Douglas Toomer
My husband, Al Tischer, passed in 6 weeks so our family was still in shock when we found Megan at Choice Memorials. Daughters and I cannot say enough about Megan and other staff at Choice Memorial. So kind, so professional and none of the ‘oh, that is extra’ that we had quickly discovered was the norm with others offering Cremation. All inclusive and meaning all inclusive made things so much less stressful. Thank you, thank you, thanks you... ????????❤️
Dear Teresa, I am sitting here blubbering reading some of the reviews your clients have written about you and Justin. They are beautiful and so true. Remembering back to Nov when you and Justin looked after my dad and his arrangements with such care ,understanding,professionalism. You were so helpful and in our time of need ,I know there are angels on earth,where do you and Justin hide your wings? I would like to continue to keep in touch with you. It’s feels like a little piece of my dad is still here through what I have experienced with you. You’re the best. Jane Newbold
Choice Memorial was there every step of the way during the time of my Grandmother’s passing. They were there for us and in contact with us while my Grandmother was in the hospital, palliative and when she passed away at the hospice. No matter what time of day, they answered emails and picked up our call. From hospital to funeral, everything was professionally and flawlessly done. There wasn’t a single question they couldn’t answer and their services goes above and beyond their competitors. They quite literally do it all at the most affordable cost in the city. Don’t bother calling and inquiring at other memorial services, Choice Memorial is the best choice. Thank you to Teresa, Cheryl, Karen and the entire Choice team!
From the first phone call the service has been comforting and understanding. They respected all of our family wishes which were many. Throughout the process we had made many changes and they were extremely accommodating to each and every alteration. They were kind, gentle and informative. Their professionalism was very much appreciated. Thank you Teresa!
From my first phone call, each person I dealt with did absolutely everything to help me through a very emotional time. Their concern and attention to my specific requests was above and beyond my expectations. And I truly felt that my husband was in caring hands the entire time. Teresa, Megan, Lisa and Karen - I cannot thank you enough for taking me through every step, making sure I understood and was comfortable with all aspects. It is obvious that yours is a compassionate group, from the people I met to those behind the scenes. The cost was exactly as reasonable as promised but more importantly, you made a very difficult time much easier for me and my family. Mary McKay (Randy Hilliard)
I would highly recommend Choice Memorial. Teresa was easy to talk to. She understood that our family had a budget and helped us to stay within it. Everything was just what we wanted.
Everyone is friendly and helpful. I made a mistake on the death certificate information and the staff went out of their way to send certified corrections to all parties in addition to obituary proofs.
I would just like to express my families extreme gratitude for the professional and compassionate way in which we were treated by Justin and Teresa at Choice Memorial, when our Dad passed away. They took charge of the details which seemed overwhelming to us at the time, and when we sat down with them we were given a list of things we would need to attend to and what the next steps should be. The financial burden of funeral planning was also greatly reduced as they provide these amazing services for much less than other funeral homes . They made an overwhelming experience as easy and pleasant as it could possibly be with their caring guidance- Leslie and family
We appreciated the time Teresa took to thoroughly explain all of the options available to us when my mother passed away. From the very first phone call to the last interaction with them, the staff at Choice Memorial was professional, kind and very accommodating. They put together a wonderful brochure for us and we appreciated the fact that they didn’t charge extra for a weekend service. We also appreciated them having their pricing on the website. Their chapel and reception areas were perfect for our small gathering. The staff was very helpful in setting up our flowers and food and were always available for whatever we needed. We have no hesitation in recommending Choice Memorial for any funeral services.
When its your first time losing a loved one for whom you must make final arrangements, it is extra stressful. We started with a different firm that we quickly grew uncomfortable with. After finding Choice Memorial, Teresa took over right away and took care of the transfer and every other little detail. She gently guided us and was available anytime we needed her and graciously and gracefully took care of even the simplest of requests. Teresa is a natural fit for this business and I highly recommend Choice Memorial to anyone needing to make final arrangements.
Prompt professional staff. A wealth of information for you to make an informed decision. Thank you.
Prompt professional staff. A wealth of information for you to make an informed decision. Thank you.
Choice Memorial is a Funeral Service company that truly cares for their clients. Lisa and Teresa were extremely helpful and informative at a time when emotions tend to cloud your thoughts. They truly acted out their company philosophy of providing all necessary requirements while not seeking to burden the customers with high costs. I recommend Choice Memorial to anyone who finds themselves in need of cremation and/or funeral services.
Completely disrespectful to my family. Disgusting on how this funeral home has acted, no respect, and no safety disrespectful how they chose their actions at the final moments of someone’s life
I will never be able to thank Choice Memorial enough. My brother in-law (Jeff) passed away and at the most difficult time in my sisters life you were there for her. Most of all my sister was happy with all the arrangements and I could see she was relieved that she could rely on you. We knew that you all worked so hard to have everything just perfect and and you succeeded. The service was done just how she asked, we were able to celebrate Jeff’s life with even a few laughs. A special thank you to Kurt for helping with tying our nephews tie, those of us that knew what you did made us smile. To some this is a small thing but these small gestures are often the most heartfelt. I will never forget all of you and will always highly recommend. For those that are worried about cost. You don’t need to worry when dealing with Choice Memorial there is no high pressure. You are given options and you make your decision. If I could I would given a higher rating then the 5 stars, you deserve it. Thank you again! Lillian
My sister in law passed away in October ,2021 after a brief illness. Choice Memorial couldn't have been more kind and compassionate. Taylor Smart was the young woman that mainly took care of us and she was amazing as I'm sure are the rest of the staff. Choice Memorial not only has more that reasonable pricing. They truly care about you when you are mourning a Loved one. I would definitely recommend them 10 out of 10.
We shopped around A LOT…. Very overwhelming. Let me make your decision easier. Go with Choice Memorial. I don't even know where to begin with the excellent service we received from Choice. My father passed away in April. After shopping around and getting taken advantage of in a very vulnerable state, we found Choice. The first meeting was so genuine. We sat down with Cheryl she went through everything thoroughly with us, listening to what we wanted and not pushing anything on us that we didn’t need. She helped us apply for the death benefit and the CPP survivor benefit. We were sure that my dad’s girlfriend wouldn’t get the survivor benefit so we weren’t even going to apply. We had a different family dynamic, where my dad was with his girlfriend for 27 years but they weren’t married and didn’t live together so we thought the survivor spousal benefit was off the table from CRA. Cheryl listen to the whole story of how they met. Could tell that there was a serious partnership between the two, they spent all their time together and they were very in love. In her opinion they should have got the benefit. She typed it up and submitted it to CRA with an application. She said she hasn’t seen this dynamic be approved before but thought we should give it a shot anyway. It worked and his girlfriend was approved! If she never put the time and the effort, never in a million years would CRA have approved something like that. Also, we had Karen design the brochures for us. We already had a special venue booked specifically as per my father’s wishes, so we didn’t use Choices for that but we did order brochures and Karen was very helpful. Initially, brochures were a very overwhelming task for me. She listened to my dads story, took our pictures we went back and forth on a few ideas and samples, she was so patient. She created the most beautiful brochures in a very short turnaround time. The family was very happy with them. The care and expertise that the whole team showed is worth more than 5 stars. I would recommend anyone who has lost a loved one to go here.
Kent at Choice Memorial made us feel that our Dad's funeral was as important to him as it was to us. We made a new friend, we even shared a few laughs. The staff did a great job in preparing our dad for us to view, he looked perfect and at peace. I would highly recommend Choice Memorial, sometimes the little guys do a better job than the big chains. Jackie Haden
After the sudden loss of my father, it took a small army of wonderful people at Choice Memorial to put together the most beautiful service in his honor. I wanted to sincerely thank Teresa, Lisa, Greg, Cheryl and many others involved behind the scenes for going above and beyond and taking care of our every need. This is hands down a first class establishment with very affordable pricing and exceptional, down to earth, and professional staff. Anyone who has been through the loss of a loved one knows it is a daunting and overwhelming experience; however, Teresa and her incredible team made this heartbreaking time as easy and painless as possible. Each person we dealt with was sincere, gentle and understanding from the moment the process started until the end. Also, the on-site service and reception room we opted to use was absolutely perfect and all the little details they included went well beyond my expectations. A special thank you to Greg for taking care of my dad and making him look so peaceful for the family viewing and a GIGANTIC thank you to Lisa for your guidance, answering my millions of questions, late night texts/calls, making sure the service pamphlet and all the details of the memorial was just perfect, and providing so much love and support during a time of great need. Your kindness was one thing but you opened your heart up to my family at a very hurtful time that we had to face. I would give Choice Memorial and the entire team 100 Stars because they certainly deserve it!!
Choice Memorial consisting of Teresa, Justin and their dog Macey, these are some of the most amazing people we have ever meet. With the sudden passing of our family member and being from another city, I was stressed and dreading how to make all the arrangements and they made it one of the most memorable and easiest arrangements that I could ever have asked for. They are extremely knowledgeable in what they do and truly take the time to listen and help in keeping your loved ones memory with you forever. Now for Macey, this little girl like her mom and dad has a special gift of warmth, forgiveness and love, she helps tremendously in taking you away from your present state if even just for that brief moment, to enjoy the cuddles and playfulness of this beautiful little girl. Keep up the great work and hope not to see you for awhile :) Thanks again, the Unruh Family.
Mere words cannot express the appreciation I have for Teresa Jones and her Staff at Choice Memorial Cremation and Funeral Services. Exceptional professional service was provided and Teresa was very compassionate, respectful and understanding in regard to the cremation of my late husband, Kelly Spicer. Teresa was a blessing in our hour of need and eased my burdens during this very difficult time. The assistance, attention and consideration was heartfelt by myself and my family. The facility is very pleasing with close attention paid to the lovely details and I wholeheartedly recommend the services offered by Choice Memorial Cremation and Funeral Services. With deepest gratitude Dawn Spicer
I didn't think anyone could make what we were dealing with feal any better but Teresa and Justin managed to do just that. They helped us through our difficult time back in November but as anyone going through this knows all the steps invloved take some time to get on top off. That being said I now have the time to truly thank Justin and Teresa for all their help. I called a few places and checked but I thought they were a bit ridiculous for what my father had for his final wishes. When I spoke to Justin I could hear the empathy and understanding in his voice. I felt comfortable! I knew once they were involved I wouldn't have to worry anymore. They did exactly what we asked for including keeping everything very private as this was the type of person my Dad was. The cost was very reasonable and was actually lower than I expected after talking to other companies. Teresa was fantastic with my mother. Just the fact she was willing to come over to my mother's house and do everything at our kitchen table would have been worth paying extra for but it was included. Teresa went through the governmnet forms including the death benefit applications. My mother needed all the help she could get so I am very thankful for Teresa taking care of her. Overall a great experience except of course for the reason I needed their service. Thank you both so much!
I would highly recommended using Choice Memorial! Amazing customer service. Teresa met with myself and my husband who was in a hospice at the time to find out what his wishes were for when he passed. She is such a caring and compassionate person. That meeting was hard for me to do and she made it very informal and pleasant. My husband knew that all the details were taken care of and that I wouldn't have to worry about anything. The day of the service was perfect, I could not of asked for anything better. All details were covered, all the guests were tended too and it was such a beautiful get together. If and when I need a service like this again I wouldn't hesitate for a moment to call Choice Memorial and I would highly recommend them to anyone that is in need. Thank you very much for everything you did for our family. Monica Lalonde and Family.
"A great team of people serving families" When my mom passed away recently, we remembered an Ad that ran on Shine FM. "funerals are a place to pay your respects — not your life savings". Teresa and the wonderful staff at Choice Memorial are true to their words! The cost was very reasonable and everything was handled beautifully and very respectfully. All the staff are dedicated to the service they do and treat you like family. I would rate their service at the Top Tier ! I would like to also sincerely thank Teresa and her team for the great work they did for our family and wish them all the best! and continued success in serving families!
Very helpful, made the process alot easier,definitely recommend there memorial services
Teresa and Justin showed my family great kindness and patience. They gave us amazing service at a time when we were devastated, stressed and so vulnerable. They handled our beloved mom with care and respect and later came back to the house with all the completed paperwork taken care of. They never rushed us, surprised us with hidden fees or tried to change our minds about the type of service our family had wished for. They offered us such comfort through the whole process, and encouraged us to call in the future if we had any questions. Thank you both for helping us so beautifully through such a difficult time.
In the event of grief and despair there will always be anger. I want to take the opportunity to thank choice memorial and cherle for their outstanding ability to manage complex family dynamics. I’m sorry mikeala you felt the funeral home did not meet your needs. From Luke’s family and dearest of friends we want to send our dearest heartfelt thank you. From the first phone call to the end of our service your true compassion always was shining thru.
Like all the other review,s here, I was throughly impressed with the professionalism, speed and service that I received from Teresa and her team with the recent passing of my brother. The biggest surprise was the final costs for their basic cremation services. There were no surprises and it included alot of the extra government forms, which I was not expecting. The cost was about a third of the cost of the traditional funeral homes here in Calgary. Although I hope to never have to offer anyone this referral, I would not hesitate to do so, they are an honest and compassionate group and I can easily give them the 5 Star rating that they deserve, thank you for your support at such a difficult time.
Taylor is amazing and made such a difficult time alot easier. Thanks for all the support and the kind words. We appreciate it
We had an amazing experience in the middle of grief, losing our beloved mom & Nana...we met the amazing team at Choice Memorial. Everyone there is kind, patient, understanding, and encouraging...a big smile, a friendly word, and a sense you've come to the right place. The decor/ambience is welcoming, calming and peaceful. The staff are like extended family, you feel like you've known them for a long time. In addition to all the hours of time they put in, never rushing you or making you feel as though you're interrupting something, you feel as though you made the right decision coming here, that your loved one(s) would agree...Choice Memorial is the first choice, the only choice! Thanks all, and God bless.
The recent unexpected loss of our daughter was more than anyone should have to endure. Choice Memorial took care of all our needs and exceeded our expectations. Thank you !
Through our loss experience recently we were blessed to have found "Choice Memorial" to look after our loved one. Justin, Theresa and Andrea are so dedicated to making sure everything is in place and exactly what was required to celebrate our loved one in the best possible way. They were available 24/7 to help us through all our wishes for our memorial. We are now in the process of healing but feel we have extended our family to include all those at Choice Memorial who lovingly looked after the entire family to help us through a most difficult time. Thank you does not begin to say enough. All of us would recommend "Choice Memorial to anyone and everyone who should require their services. They are the "Best of the Best" which includes their little pal, Macy, who was there to comfort us when we needed her! Thank you to all of you for everything! With Highest Regard, Varricchio/Hughes Families
Our sister recently passed away and we had no idea what to do. Teresa and Justin showed total compassion and as if we were their only clients. They went above and beyond what we could have hoped for.
We were dealing with the sudden loss of my son. Teresa and her staff, went above and beyond every step of the way. Teresa was totally understanding about our choice of songs and everyone’s parting gifts to my beloved boy. The care and attention that was taken preparing my son, was nothing less then spectacular. We were offered several different financial options. Teresa made us feel no matter what our choice was, it was the perfect decision. She’s also been incredibly helpful with dealing with all the paper work and helping people to be able to post memories and pictures. Choice Memorial somehow manages to give you hope, in a time there seems like there’s no hope. Truly can’t thank Teresa and her Team enough.
We were in urgent need of direction and advice, and Cheryl was of great assistance. She took care of all loose ends associated with government agencies and was very gracious to us. Exceptional service at a reasonable price. Thank you Choice Memorial!
We can’t say enough about Choice. They are compassionate, respectful, and so very lovely to deal with. And all within realistic budget. My husband’s brother passed away recently and we were responsible for all of his arrangements...Choice was so easy to deal with. They didn’t try to upsell at every turn but instead met us where we were at. We wanted something that reflected our needs and those of our deceased brother...and they delivered 100%. We can’t say enough, and highly recommend Choice.
We called a few funeral homes and I’m so glad we chose CHOICE MEMORIAL for my dad. The owner, Teresa, and her staff are professional and helpful. Teresa is very knowledgeable and guided us through all our questions and concerns. There was a document required for cremation that was not completed, and Teresa followed up with the office involved and made sure our family was updated with each development in a timely manner. Teresa and her staff responded to my emails and phone calls promptly. I believe all funeral homes train their staff to be professional and compassionate, but Teresa and her team went above and beyond and helped us with every detail. They made the entire process so much easier for our family. We truly appreciate their continued care and compassion towards us. I just emailed Teresa with a request for assistance, 2 months after we first contacted them for their services, and still received the same prompt and helpful response. I highly recommend Choice Memorial for their exceptional customer care.
My mother passed away suddenly and we were faced with some hard decisions and we choose choice memorial and the lady we delt with the whole time was Cheryl she was AMAZING and was there for anything and everything we needed she was very compassionate and professional. The price point was very resonable as well, i will highly recommend choice memorial to any family and friends faced with having to plan a funeral/memorial for their loved one! Thank you so much Cheryl!!!
A big heartfelt Thank You to Eileen and Choice Memorial for providing such professional and compassionate service at the time of need for our family. Every detail was taken care of perfectly and we were incredibly pleased with how well everything was planned and organized.
Thoughtful staff, professional services. I had the opportunity to work with 3 different staff members during our process and each person was empathetic and knowledgeable. No up-selling, No pressure. I really appreciated the transparent, straightforward and heartfelt services. I highly recommend Choice Memorial.
They were very professional and respectful of our wishes
The staff and services provided were excellent.
We lost our Father a couple of months ago and it was a devastating loss for our family. My mom spoke to probably every funeral home in our city and ended up settling on Choice Memorial. In our conversation, she said she wanted to choose Choice because the lady on the phone, Teresa, was so very kind and understanding and put her at ease. Their prices were affordable and their service above excellence. We have in the past with losses always used a popular choice in our city, and so were worried that they may not compare...but Choice literally blew them out of the water. Teresa and Lisa, What you did for our family, I just can’t seem to find the words to adequately thank you. The amount of compliments we had on the services, and even specifically on you, are too many to count! You displayed such kindness and emotion, we actually felt you were part of our family. Honestly, I really have no words that will ever be able to thank you, so I’ll stick with a loaded “thank you” from the bottom of my heart. Your services helped bring us a sense of peace and that is something we can never repay. After the funeral, Teresa and Lisa have helped me on a weekly basis with ordering keepsake jewellery for my children to help them cope with the loss, have checked in on our family, and they have gone above and beyond in every detail imaginable. Thank you!
Teresa and her staff are the most helpful and compassionate group of folks. They have such awesome people skills and just understand how to manage what can be such a sad and emotional time. I cannot say enough how highly I recommend Choice Memorial ❤️
At a time when you don't want anything to go wrong - nothing did. These ladies were professional, knowledgeable and very efficient in getting what needed to be done, as far as documents etc., done. They worked compassionately with us, providing exactly what we requested as a farewell for our loved one. I am glad they were recommended to us and would highly recommend them to others!
The very ral clm and caring people at Choice Memorial are amazing.I don't drive so thse folks brought the contrcts to my house for me to sign nd then when my husband ws cremated, they brought him home. I would absolutely recommend Choice Memorial to anyone needing the services they provide.
I was very pleased at how Choice Memorial handled my daughters funeral, they are very caring, polite, helpful and knowledgeable. I would highly recommend this company. Thanks Cori Wade
My Brother and I are extremely pleased that we chose Choice Memorial Cremation & Funeral Services ! Teresa Jones and her Staff were Proffesional and most helpful. We both felt very comfortable with our choice , while coping with the sudden passing of our Dad the end of April..then our Mom the beginning of September..just 4 months apart. Their Understanding and Compassion got us through a very difficult time ! We highly recommend them to everyone we talk to !
Choice Memorial was a great choice for our family. We contacted them 2 years before my mum passing and from then till the end they have been kind and compassionate. I had time to visit other funeral home and I really recommend this one. Thank you for everything. Malaika
Teresa and her friendly and professional staff were a huge support during our difficult time, helpfull, always responded within the hour, even at night I wish I could give 10 stars .The cost was just minimal for the service we got,
From the first time I phoned Teresa from Choice Memorial on Friday when in shock from Vivien's unexpected passing away in front of me, to now a year later when I had some remains taken out of the urn for spreading, I cannot express enough of my gratitude for the dignified and exemplary service with sincere compassion that has been provided. Although it probably was more convenient for them to pick up Vivien more promptly, they agreed to the last part of the afternoon in keeping with my wishes to be with Vivien for as long as possible. The particulars of the arrangements were left to a meeting on Monday. This was handled in a very cordial and compassionate manner where she explained the different options available with the associated costs involved as outlined on their website and left it for me to choose without even a hint of subtle pressure to upgrade. That was very much appreciated in light of our circumstances and Vivien's desire to keep things simple. Teresa did her best with patience and understanding to help us formulate our wishes. This was particularly evident when it came to the private showing for the family. She readily offered an alternative to the basic which was done exquisitely in a simple yet dignified manner that was most appropriate for young grand children who hadn't seen Granny since Christmas. I was most impressed as were my son and family who had come from out of the country for the funeral. Because of flight issues at the time, the funeral had to be held on Saturday between Good Friday and Easter. Again this was not a problem for them, as they were able to accommodate us at no additional cost to help with the funeral being held at our church. I am truly grateful and can't say enough about what such a good experience it was dealing with them during such a difficult time for us.
My son passed away April 6, 2020, unexpectedly. We decided on Choice Memorial as it had been recommended, in our pain and numbness we began walking through the process with Lisa. Her compassion and understanding, her accommodations went above and beyond in the way to comfort us and to honour our son. With COVID in mind they were able to ensure our social distancing while still allowing us and his friends the last opportunity to say good bye and grieve together. I would highly recommend Choice Memorial for their compassion, their responsiveness and guidance through the process. Their willingness to assist us in all ways to make the painful process easier. I would like to say a huge Thank you to Lisa and the team behind her who held us with such compassion during our most traumatic time.
My father passed unexpectedly on June 2nd... because I live in Victoria I had to choose a memorial center without knowing any real information. I was suggested to use Choice Memorial from a friend . I'm absolutely glad I did!They were professional, kind,caring and very easy to communicate with. They helped us with everything that was needed from day one allowing myself and family to grieve while they did all the hard stuff. This made the whole process so much easier. . Thank you to all the amazing staff at Choice memorial for truly making the hardest time in my life so far.. manageable.
Just wanted to say thank you Taylor, for everything you did for me while I was planning my cousins service. You were very compassionate & you helped me in so many ways. I cannot thank you enough. Definitely recommend Choice Memorial
We wish to thank Teresa and all the staff at Choice Memorial for the compassionate and professional service provided when we lost our brother, uncle and cousin, Robert Mahaffey. They made this difficult time easier for all of us.
Many thanks to Cheryl for seeing me without appointment. Very helpful advice and no pressure in carrying out wishes. Thanks also to Bailey for final receiving and friendliness.
Far from applying pressure, Choice Memorial relieved our stress and worry in our time of grief. When we changed our minds and decided we would like to view our mother one final time before cremation, Cheryl helped to quickly arrange the dignified farewell this beautiful soul deserved – making her look resplendent in a nice dress we brought from home. Their care and integrity is beyond reproach. Would we recommend Choice Memorial? Absolutely. David & Mike Neufeld
Teresa and her team have been kind, caring, empathetic, compassionate, understanding, and absolutely supportive during the loss of our loved ones . I highly recommend them to assist you in your time of need.
When we were going through a very difficult and tragic time Choice Memorial went above and beyond the call of duty. They were compassionate but efficient and helped us through all the details of getting our loved one's remains back to his home country. There were many complicated steps involved and plenty of paperwork but they got it all finished within our rushed time frame. They even dealt directly with the embassy. Further still, the price was much more reasonable than any other funeral home we found because Choice Memorial cares about helping people, not getting paid. We could not be more grateful.
Choice Memorial is a wonderful option to arrange a service for a loved one who has passed. They were exceptionally organized, efficient, and most of all, naturally kind, making things very simple during a time of heartbreak and an array of complex management. Every individual who attended our service had only positive things to say about the venue and that they never experienced a funeral service provider like Choice Memorial. On behalf of our family, thank you Justin and Teresa for my Mum's service.
Memorial Funeral & Cremation Services in Calgary, AB 105-4715 13th Street NE Calgary, Alberta T2E 6M3 Owner / Director: Teresa Jones Our son David passed away on October 21, 2018 in Calgary, AB. Once over the shock, we knew we had to get to Calgary to see our son and to bring his ashes home. I was fortunate to find angles to help us. This leads me to Choice Memorial Funeral & Cremation Services in Calgary, AB and Teresa Jones Owner & Funeral Director. I chose them because the history of their establishment spoke of a caring family establishment. Very new to the arrangements of death they took us under their tender care and gave our David such dignity. So when we saw him for the last time he looked at peace. Teresa took care of all the details before we left home so we had time to spend with our son. Such kindness will never be forgotten. My husband and I and our family thank you from the bottom of our hearts. This journey was so very difficult but the path was made easier by you and your staff. Sincerely, Linda and Jean & Family Quebec, Canada
5 stars still doesn’t do the company justice. Simply an extraordinary group of people that will go above and beyond your expectations. Highly highly recommended!
I would highly recommend Choice Memorial to anyone having to plan a funeral. The staff are compassionate, caring, professional and make you feel at ease. Saying goodbye to a loved one is never easy but they helped us through a very sad and difficult time. From the moment I placed the initial phone call to the day of the funeral, I had assurance that everything was taken care of. Kelsey, Lisa and Mike went above and beyond with all of their support and guidance. Choice Memorial provides 5 star service at an affordable price.
We lost our son too early and Teresa and staff made this difficult time a little easier. They went above and beyond allowing the family to say goodbye.
On July 28, 2016 my brother and I met with Teresa for the first time. We had been interviewing various funeral homes over the past few days to do the pre planning for our mothers funeral which we knew would be in the near future. Choice was the last place we visited. As soon as we met Teresa we knew, this was who we wanted taking care of our mother and our family and that is exactly what she and Justin did. There's just has a very kind and compassionate way about Teresa and we felt absolutely no pressure to make any kind of decision during that first meeting but we knew we had found the right person and decided to proceed with the planning right then and there. There was no slick sales presentation going on. No up selling or pressure of any kind, just information and ideas. I've been in sales all my life and she treated us the way I treated my clients. Offering information along with any associated costs without having to ask. We liked that. I don't think most people realize that when you interview funeral homes, the person you are Iintially set up with is not the one who will be seeing you through the entire process. That there will be a number of people that do different tasks, in essence you'll be meeting with someone different, each step of the way! Not so with Choice Memorial. I can't stress enough how amazing it was to have Teresa see us through the entire process personally, from the initial meeting to numerous calls and emails. From the viewing the night before to the church mass and graveside service, she was there helping and guiding us every step of the way. I could even feel her cheering me on as I got up to do the second reading in the church. The care she took in ensuring our every wish including my moms appearance for the viewing, was tended to with the greatest of care and not one thing was forgotten, not one, not even the 11th hour requests we had. Her attention to detail was heartwarming and she made us feel that whatever choices we made, they were the right ones for our family and belive me, we had some challenges. She made it seem like it was nothing out of the ordinary. If you are looking for a caring and deeply personal experience in sending a love one on their way to the next chapter in their life, Teresa, Justin and Choice Memorial are a group of people that will look after you with the utmost care, compassion, sincerity and professionalism, call them. Meet with them in advance if you can so you can get the details taken care of so when the time comes, it's one phone call and they will take care everything for you, really they will and they won't miss one thing. You can spend your time getting your family together and being with them, doing what you need or want to do rather than dealing with all the decisions. You'll be aware of all the costs up front and not be worrying if you can afford all of this and let's be honest, that's a concern for most anyone. They have a beautiful facility for a ceremony and an upcoming chapel that is being adding now as I write this. Oh and of course I must mention in closing that the price was the best price we had found during our research. Don't think that a lower price means less service, in this case less meant more, way more.
If a family can have a family funeral home, Choice is ours. Special heart-felt thanks to Taylor, but I can just tell that the rest of the team would be just like her. We were educated but not pushed. The estate help she provided was amazing, and only after did I realize the burden she lifted. I could go on and on about the compassion, professionalism, sincerity...and I hope it'll be a long while since we have to connect with Choice again, but when we do need to, I will not hesitate at all. I'm even working on my pre-arrangements with them. Many thanks, Shawna