Reviews of relax. Ottawa Massage Therapy (Massage Therapist)

Erin Turnbull

I had an amazing massage here in a serene environment that supported healing and relaxation. The online booking was hassle free and effective.

Holly Kelsey

Cozy and relaxing atmosphere. I have been going to Karen after having been to a few different RMT's in Ottawa and I have to say that she is my favourite! She brings a warmth and nurturing to her approach which always makes me feel sincerely cared for.

Heath Devine, Freight and Cargo

Cool old house, very clean, parking available. I go there to see Katherine for Ashiatsu massage therapy. I highly recommend Katherine and Ashiatsu.

laura y

Body Poets is AMAZING! The atmosphere as you as you enter is so relaxing and every staff member I've interacted with has been above and beyond friendly. As for the massage, Bronwyn is spectacular! She is so cheerful and friendly, just her sun-shining presence alone is enough to keep be from going to any other MT. But don't let her sweet smile fool you, she can work out the toughest muscle knots like you would not believe. I cannot recommend Bronwyn or Body Poets enough!

Bryan Hanson

I’m pleased with the professionalism and knowledge Marcus Kelly has to offer. He performs an initial assessment to determine the best treatment for your situation and tailors it to your expectations. He’s friendly and easy to get along with which goes a long way since I’m somewhat new to massage therapy. In no ways have I ever felt uncomfortable. I’ve recently just started exercising and this has been a big help to alleviate the soreness. If anything a one hour therapy session goes too quickly. I’ve kept going back and will continue to do so. I highly recommend his expertise and friendly attitude.

ashjade

I went there yesterday for the first time and it was amazing! I am the pickiest person and usually stay awake during a massage thinking "I'm paying money for THIS?!"!!! But here, Robyn managed to get me so relaxed that fell asleep! I described what pressure I was looking for prior to the session and she got it right on the first try! I'm 100% returning!!!!

Ryan Grenon

I received a 1 hour massage from Frank about a week ago, my first massage in a few years, and it was great. Frank worked through some issues in my upper back for about 45 minutes and then focused on my TMJ for the final 15 minutes of the …

Kyla Wilson

I've been only a handful of times but the service is always great, very helpful for my neck and I love that there is parking!

Wessam Alkhoury

Great experience, I highly recommend Genevieve Ward, she is an amazing RMT

Siobhan Cowan

Excellent RMT! Andrew worked magic on my neck and shoulder!

Mustafa Hassan

Bronwyn is a phenomenal therapist. I have been coming to her for a few years. She is very friendly and amazing at what she does. Her massages are therapeutic and last weeks after the session. The sessions are consistent in quality every time. I have been to many other therapists and Bronwyn by far is the best.

C

Had a great experience for my first time massage with Andrew. Can’t wait for my next one!

Yanika

Booked a full body 90 massage with Ilona and it was EXACTLY what I was looking for. The place was easy to find, central, and had free parking in the back. I was greeted very nicely and had a nice sit down to discuss my needs and how to navigate the covid precautions. Despite wearing a mask I was very comfortable and the experience was not tarnished. Ilona was kind, patient, and skilled. The place is a refurbished two level craftsman home which is very quaint and well maintained. It is clean and has a nice relaxing energy. They also have direct billing which made the closure of my appointment even better. Will definitely come again.

eHudsonification

Great experience. Lillian was great - she listened to my needs and worked on two different problem areas. I left pain-free and feeling 10lbs lighter. Will definitely be returning!

Nikolai P

I had a stiff neck and got a great massage here from Christine Boyle. Thanks + highly recommended. -N

Steve Haddad

I've been going to Max for the past few months with typical work and sports-related issues and have to say that the service is consistently excellent. He makes sure to start each session off with an assessment of where I'm at, always finds tight spots I didn't even realize were there and leaves me with homework (stretching) to maintain the benefits. The space itself is clean and inviting - highest recommendations!

Alton Lomas

Great staff, excellent massage.

Lea Roswell

I’ve had massages with a number of therapists at Body Poets over the years, but Bronwyn is the only person I make appointments with, she’s amazing and she’s my favourite massage therapist. I’m someone who needs a strong amount of pressure to feel the benefits and she’s consistently been great at helping when my back is in pain, and when I just need a full body relaxing massage. I also accidentally missed an appointment once ???? and she was insanely nice about it. She’s just all around amazing and I highly recommend her. Thanks girl! ☺️

Vanlang Nguyen

Staff was friendly and kind. But most importantly Christine Boyle was my RMT and she was incredible, professional, and knowledgeable. I was referred to her by a friend, but she was better than I could have anticipated. I cannot say enough about her!

Casey Cogan

Just had my first massage therapy session at relax. Ottawa...it was incredible! Marcus was super kind and I could tell he really cared about my back pain. The massage itself was fantastic and very relaxing. I would highly recommend him! Looking forward to my next session already :)

Irina Konovalova

Very professional and clean. I have seen Ilona Jones at least three times and she has always been fabulous. Focused not only the treatment itself but how to manage muscle tension and pain through simple exercises.

Jessika Oneid

I just had to come on here and say thank you to Margery! She’s super kind, experienced and so helpful! Definitely knows what she’s doing. I recommend you book her for your next massage. Thanks Margery!

Anindya Saha

Great service. Good massage, professional.

Stephanie Saddy

Rooms are cold and the only use a sheet to cover you up unlike most places use a sheet and a thin blanket.

Nat LeBlanc

I work in a kitchen, on my feet all day, doing repetitive motions. my back feels like somebody took a bat to a bunch of metal garbage can and then made a staircase out of those garbage cans and then threw me down that staircase. so after months of tolerating my complaining, my wife signed me up for a session at Body Poets. at first I thought Tyler was a little chatty, but soon I realized he was establishing communication to help identify problem zones. he focused on my shoulders and lower back, and when I say focus, I mean he drove his shoulder so far into my side that I felt it in the other room. and it was great. well, actually it was very painful. but Tyler was clear with communication and letting me know when something would hurt and that I could stop or ask for less pressure. when I got off the table, it felt like I had a new back. I highly recommend it to people who are looking for massage therapy to relieve chronic aches and pains. I didn't get a "lie down and have your back rubbed" massage, and though I'm sure they could provide one, that would be a waste of their talent and skills. I'm booking another appointment as soon as I know my work schedule for next month thank you

Alexandra Watson

I highly recommend Robyn Bissonet. She’s a very knowledgeable and highly skilled RMT. She goes above and beyond and even emails exercises catered to my needs!

Alana Hardy

I've only ever been to one RMT here, but my experience has been good. The clinic is welcoming and calm. Christine Boyle is an excellent RMT if you're looking for more of a sports massage. She assesses your needs and treats the areas needing attention accordingly.

Chris Moraes

Extremely pleased with my experience with Katherine Pugliese. Will be rebooting and highly recommend this place.

Ceinwen Pope

Had a great experience both with booking the appointment online and with the massage. Great, approachable registered massage therapists.

Sarah Duff

The service is consistent and excellent. I’ve never had a bad massage here. Very professional.

Erica (Tartra)

Very friendly, and excellent quality of the massage, especially with a physical injury to deal with.

Zahra Nafar

Fantastic massage therapists, beautiful venue.

wintr

Excellent massage with Ilona! She has new techniques I've never experienced (even after decades of massage therapy), and takes the time to: track your progress/issues over time; listen and assess at the beginning; and provide suggestions and exercises to take with you to maintain the positive effects of the treatment.

Helen Anderson

This was my first experience at Body Poets and it was great. Bronwyn was super friendly and it was a very relaxing and comfortable environment. My shoulders and back feel so much better now!

Melissa Allingham

I had an excellent massage from Margery Thomas. I went to get some relief from anxiety and insomnia. Margery knew exactly what to do for me and even guided me through some breathing exercises at the beginning of the massage to get in the relaxation mindset. I felt much better afterwards and even started falling asleep! I highly recommend Margery and will certainly be returning soon.

Toute sweet

I am blown away A cancelled appointment and they want to charge you! Really ! Who do they think they are? Insulting! That’s the start of there conversation - 2 hours and 45 minutes which 3 messages were left Text - no reply message Email- Then they check voicemail 5 minutes before appointment and call me to rudely say - I am sending you a bill. That is one high and mighty group of people. And then say next time you book.. Really you think I am going to book with a place that doesn’t know me. Anyway... get off the clouds people. Things happen !

Farid Madhani

Very helpful and professional staff. The appointments are easy to book and it's open on weekends.

Brittany Provost

I have gotten a massage at this location pre and post rebranding. Prior to the new name, I would say the massage was good and customer service was great. However, my most recent experience was absolutely fantastic! I HIGHLY RECOMMEND Ilona Jones. She went above & beyond my expectations. She took the time to review my questionnaire prior to the appointment - as such, she was able to offer suggestions on which areas would be best to work on and why it would benefit my body. She was extremely personable and kind. She was made feel very relaxed (something that I find difficult to do). I truly felt better after the massage and want to thank her for her services. I can't wait to go back!

Cindy Rowan

My 2 favorite RMTs, Frank and Karen. Both are extremely good. I always leave feeling relaxed and well.

Lena Hillock

Christine Boyle was referred to me by my physiotherapist because she had another patient who also had chronic sinus infections and Christine was able to help them when nothing else helped. I’ve been suffering with chronic sinus infections for about a year. I also have TMJ issues and Christine is restoring my hope that I will get relief once and for all. She was amazing when I saw her for the first time yesterday. She was working on my shoulders, neck, head and face and there were so many painful pressure points but I was able to tolerate it and I knew she was treating the necessary areas. She is so knowledgeable and I could really see her genuine passion to help people. She gave me lots of tips about things I could do to alleviate my complex symptoms. Her personality is warm and friendly and I have tremendous confidence in her. I’m going to continue seeing her and would strongly recommend her.

Stephane P

Beautiful massage place. Its set a a beautiful old house that was fully renovated. The staff is very friendly and the atmosphere is calming and serene. My massage therapist is great and very attentive.

Neville Nathaniel

Great place. Frank at body poet is really amazing and really provides great massage as per your need. Highly recommend!

Jessica Doyle

Great, professional staff who are attentive to your health needs and work hard to provide restorative massages. Location has parking which is rare for downtown, and the hours are good for 9-5 workers.

Stephanie Rempel

I’ve seen a few different therapists here and had a great visit every time. I really appreciate how easy it is to book an appointment online!

Dan na

My first time massage with Robyn for lower back pain. She was easy to talk to and very much enjoyed the experience. I look forward to booking a longer massage in the future.

T T

Robyn knew exactly what I needed to ease the pain and get me to finally RELAX! I highly recommend her work! A true professional! How nice!

Serah Rounds-Zavitz

Had a wonderful massage with Max. As an experienced massage therapist myself I can say that the service was exceptional. Max is very professional, passionate and always striving to give the best experience to his clients. Max takes a therapeutic approach to treatment, addressing your primary concerns first while also accounting for the bigger picture. I felt very comfortable and well taken care of. 10/10.

laurence bureau

Helped me tremendously on my path to well being. Also appreciate that its open on weekends and tax included.

Jacen Matthews

Friendly, inexpensive relatively speaking and it's near my office...

Huda Abdi

I highly recommend Robyn Bissonnette, she absolutely the best, very professional and kind. She's also very accommodating and flexible with respect to scheduling. Overall, the staff and ambience is great!

Andrea Kohut

The staff are very knowledgable and friendly, and the location is central and easy to get to. I would recommend Body Poets to anyone in need of massage therapy!

Carleigh Sutherland

Robyn Bissonette is an incredible RMT. I always feel so calm and relaxed leaving. She goes above and beyond to make her clients feel relaxed and at ease. She contacted my Physiotherapist to discuss my shoulder problems to take a team …

Alexei kondrackyj

You should definitely come here for Robyn Bissonnette. She is a great RMT, asks the right questions to get a proper history and always makes me feel comfortable. Robyn Bissonnette is the best RMT I've ever had and I can't recommend her enough.

Naveen Kumar

Ellen and her team genuinely care for their patients' well-being. They have a great record keeping system where they collect information of patient's needs and follow up on subsequent visits to ensure patients are treated based on their most required needs. I would highly recommend Body Poets Massage Therapy.

Darren Gresch

Arguably the best massage I've ever had.

Chi

Been coming here for over a year now. Had been to a couple other places before. But nothing beats the zen feeling you get when you enter here, it smells great and feels calm. Andrew is a delight to work with, Wouldn't go anywhere else!

Rachel Rainville

Wow, I wish I could rate more than 5 stars! Let’s start with their Covid protocols. All intake and paperwork is done electronically so no sharing clipboards and pens, Covid assessment sent by email before your appointment, check in by QR and easy tap payment. Margery is very skilled and knowledgeable with all the muscles and joints and how they all work together. Her presence is so calming and welcoming you feel relaxed and at ease right away before she even begins. She was able to find each one of those horrible little knots that have been causing me pain throughout the lockdowns, and worked them out and made them melt away. My lower back pain has been chronic for years but with a little patience and persistence she was able to relax those intense painful muscles more than anyone else has. I look forward to many more massages with Margery and will recommend her to anyone who even mentions the word “massage” to me. I am already checking my calendar for my next appointment! It’s a cute little building, stylishly laid out and quite quiet between the rooms and the floors. The beds are comfy and large to accommodate multiple body types. Very peaceful and serene and most importantly when your barely dressed it’s warm! Thank You

Élise Gloor

I highly recommend Body Poets! Crystal and Ellen are just wonderful. Thank you!

V WV

I've been a client for over a year now and I always go to see Bronwyn Grant! That's my girl!!....I always leave relaxed and relieved from pain. I've officially made her my go to! She's pleasant and friendly! The building is beautiful and welcoming and so is all the staff! Highly recommended for sure!!

Tim F

Had my first ever "trigger point therapy" session with Christine at Body Poets, it was fantastic (pretty painful actually) but had a great experience there, very welcoming atmosphere! Christine was awesome to talk to and super friendly and knowledgeable, very good at what she does! Tomorrow will be painful but its well worth it, thanks Christine :) I'll be back next month for sure!

Backpack Zak

I go to Relax to see Andrew, he's incredible at what he does. He's personable, professional, and does a great job. The massage room is always exceptionally clean, fresh sheets and soothing aromas. Booking an appointment is always super easy, the reminders of appointments are consistent and great. I'm a Veteran and go through Blue Cross, and Relax has always taken care of any billing and handled all that's required in a quick, effecient way. Some days, I can hardly move because of the pain. Andrew has helped give me a lot of my life back. Can't say enough good things about him, and this company.

Nikolai Cook

If you are looking for a massage to fix an issue, maintain your health, or prevent a future complication, you must visit Andrew. He is a talented RMT that accommodates with skill and empathy. Highly recommend.

Alexie Laplante

Lilian is amazing. I’d definitely recommend her to get out some of your persistent knots and tension. Best massage I've had by far :D

Jesse Saikaley

This place is great. The facility itself is really nice. Booking is easy and Katherine is a great RMT! Can't wait for the bars to be installed for Ashiatsu!

Alexandre Richard

I've been looking for a good massage therapist in Ottawa for a few years. I tried body poets last year and it was the best massage of my life. I've had the opportunity to try a few therapist at body poets since and I've never had a bad experience. Each therapist there takes their trade seriously and it shows in their work. Highly recommended visiting any of their therapists.

S. Gurman

This is a well run business with excellent staff. One can book online although it is advisable to book early! There is parking for a few cars just beside the building.

Stefan Wint

Margery was my RMT and she is excellent in both communication and her skills. This was my first time coming to Relax and it was an experience that will keep me coming back. She makes sure to check on your needs and makes sure the pressure is what you are comfortable with. I will definitely be going back for future massages.

M P

I am in love! I needed a massage ASAP because my back was killing me, and discovered this place randomly. It is now my *to go* place for everything! Will definitely be going back and recommend this place to everyone. Just tell them what you need :)

Meredith Blogg

Bronwyn Grant at Body Poets is an exceptional massage therapist and I highly recommend her! She is conscientious, professional and wonderful to work with.

Claire Peaker

My experience at Relax today was incredible. I had a 60min massage with Margery who was absolutely fantastic. From now on I will be booking with her and have already recommended her to my friends and family.

Zaichkowsky

Awesome! Great staff and worth the money!

Pritesh Gudge

Excellent treatment by Robyn. She takes into account all of your previous history and current condition to customize a regimen for you. She also creates a wholistic treatment plan including chiropractic consults.

Liz Campbell

Lovely clinic with nice atmosphere, very friendly staff. Bronwyn is great!

Amanda Perrin

Staff was very helpful and professional. Very clean locations.

Alana McCord

Had a wonderful massage with Margery. She used just the right amount of pressure, and the giant heating pad is to die for! Left feeling absolutely fantastic. Have already booked my next two appointments.

Charm Orlina

My husband and I really appreciated Robyn’s professionalism. We have been to different spas back home (Philippines) and here it’s my first time to have a body massage from a Registered massage therapist; it was really a different kind of experience. She is very detailed and nice.. we will definitely come back for sure.

Tim Tang

Amazing, accommodating staff. Comfortable and clean environment, and the RMTs are great and incredibly knowledgeable. Highly recommended.

Br Ma

Response to owner’s reply: I do not feel that I need help to understand this; I was a loyal customer who came several times for two-hour slots, never missing an appointment. Because I missed this one-hour appointment, I was told stiffly over the phone in an accusative tone that “I will probably be contacted by the management team next week, so expect that”, to pay the entire cost of this first missed appointment. Because the response I’ve received to this ordeal has been really rude, I won’t refer anyone or return, which I believe is a greater loss than even the whole cost of this one-hour appointment. // ORIGINAL: Francesco the registered massage therapist gets 5/5 but unfortunately I am afraid of their 24-hour missed appointment/cancellation policy, which is to pay the entire cost of the missed appointment. Because of the way in which this policy was applied, I won't set foot here again. The therapist I see has moved to a new location.

pec 256

I highly recommend Body Poets. I have been a long time client of Ellen's so usually have my treatments at Body Poets done by her - she is amazing and I highly recommend her. When I am unable to book an appointment with Ellen, I have had treatments with the other therapists, all of whom have been very good as well. I recently had a treatment with Mike on July 2 and highly recommend him as well.

Kristen T

Went in for a follow up massage with Kate last week and she really helped get some movement back into my shoulders. I've been struggling with some mid-back pain and she gave some great recommendations for how to improve strength. Will absolutely be back with her! Thanks so much!

Fendy Suelleb

Good overall massage but not as deep tissues as I would have liked.

qqmsq qqmsq

I never tried the place under the new management, i know it was Bodypoets and more specifically my therapist was Bronwyn Grant, she is really talented and educated, she knows what exactly she is doing, keep it up with the wonderful service! Qossay

Megan Bujold

The staff were all very friendly and the place had a warm atmosphere. Went in for a relaxation and wellness massage and was very pleased with my experience. Sarah was wonderful and very attentive to my requests. 100% going back!

John Cowin

Clean, professional, and relaxing.

Trevor Fiander

Margery absolutely melted me today. The best massage I have ever had. I've only had a dozen, but hey.

Liadan McNaughton

Always clean and welcoming, felt very safe and supported during covid. Margery and the rest of the staff do amazing work and go above and beyond with every last detail you could possibly think of. Would highly recommend!

Derek Roy

Great experience with Ellen - best massage of my life! After years of going to masseuses that didn't provide enough pressure or lacked the knowledge to get the job done (in one case complained that somehow my back was the pressure that THEY applied was hurting THEIR fingers and making THEM uncomfortable!). I finally found the realest massage studio in the city. A while ago, I also saw Christine who was great - her techniques provided relief as I had no feeling in two of my toes and she helped stimulate feeling once again, providing me relief while I went through physio therapy. Will definitely be back to see Christine, Ellen or any one else on the staff as I am confident with anyone who works at Body Poets.

Anna K

Good service. Direct billing is very convenient.

Mustafa Ismail

Had an appointment with Katherine today and she was absolutely amazing. I was having some neck pain due to studying and being on my computer all the time. 30 minutes with her and the pain is now gone leaving me feeling nice and relaxed. Definitely recommend this place.

Claire Crawford

I love the vibe of this place. The RMT I go to, Jennifer, is very skilled and professional. I always show uo early to enjoy the tea and adult colouring books.