Reviews of Kara's Urban Day Spa (Massage Therapist)

Iman Saidi

Customer service at reception used to be the one reason I dreaded calling or going in. Something has changed and it’s now perfect! Very warm and welcoming. Stylists all have different levels of expertise in different areas—the variety is much appreciated!

Jordan H

Melissa is a god-send. I get my lashes done there - get the russian volume. Also got microblading done on my eyebrows. They look amazing. Seriously, Melissa will make you beautiful and she's hilarious.

sarah abdoon

Loved my haircut!! Rebecca definitely exceeded my expectations. She also gave me great tips to better take care of my hair!

Isabel Smith

The worse hair cut i ever had

Sophia S

Tony was awesome! I'm happy with my cut!

SF VW

Great service, quick efficient, checked in to see if I liked it intially, halfway through and right before I left.

Daniel “OmegaDoom” Kostelecky

Girlfriend and I got a haircut and it was awesome! Ask for Kara at Kara's! She was fun and polite and professional. 10/10 would scissor again.

Jennifer Ballantyne

So it’s now December and I’m writing about an experience I had 5 months ago in July... I really wanted to just move on from the experience, lesson learned, etc.. but after visiting the girl’s insta profile who did my hair out of curiosity, and I just can’t. I don’t want to say her same specifically because I get that growing artists need to learn and I don’t want you to stop from learning, but dang girl you can’t charge full price for an apprentice job. I will say her name starts with an L. I called in to ask about receiving a balayage, they said no problem we can fit you in tomorrow. They didn’t tell me the artist they booked me with is actually more so a make up artist and lash tech, someone who is still just learning the ropes of hair. She took a before photo of my hair. And 5 hours later when she unveiled my hair to start blow drying I saw her mouth “yikes”, and no after photo was taken that’s for sure. I didn’t have time to discuss what else could be done at that moment because the appointment went much much longer than I anticipated and I was now in a rush to work. I got to work, went up to my girl friend and asked do you see any difference in my hair? I already knew the answer, and this darling friend who I see every day took a long look and said, “no why? Did you trim your bangs again?”. I walked over and placed my head on her shoulder and began to cry. I just spent over $300 for my hair to look the EXACT same, if anything just a slight bit of lightness in my bangs. No balayage. No change in colour. I am appalled by my experience and vow to never get my hair worked on again by someone without doing an extensive portfolio check. I wanted to just move on from the experience but curiosity got to me and I recently checked out her insta, so many of her before and after photos of hair look the exact same. Barely any noticeable difference, and I gotta ask, how much did these clients pay? I’m not writing this review because I want a refund or for another hair treatment, no one from your salon is ever touching my hair again. My point is is that this shouldn’t have happened. My salon artist shouldn’t have been an apprentice without letting me know, I shouldn’t have been charged for pumps and pumps of bondpro add ons without being explained the walk through of the price. ($10 each). She knew this was my first hair salon experience but never explained steps or how much each step would cost so that I could decide whether or not I wanted it or discuss other possible options. I shouldn’t have seen her mouth “yikes” when she took the towel off my hair and then have her still pretend like everything went great and hand me a bill of over $300. I shouldn’t have been charged over $300 for a balayage, hair cut, and pumps when the only difference was a lightness IN MY BANGS when in the sunlight, that no one else could even notice but me. My boyfriend actually thought I got my hair darker when he saw me. These are my before and after photos, smiley faces and red shirt is before, grumpy face is immediately after salon. To L, keep doing you boo, learning is a process. But if you don’t know how to get the hair to a level that an experienced hair stylist would do, please ask for help or greatly discount how much you charge people. And always, ALWAYS, explain each step to your client (cost, necessary or not, possible options). Cheers.

Nicole Webb

I am not a 'salon person' Karas Spring Garden has been my go to since I was 13. Always friendly, welcoming, and affordable.

Tanya Lynch

Had a Mani and Pedi done. The staff were friendly and fun

Kashishh Sharma

I love them, great service these people offer, I get everything done from them!

A Tanveer

Find elsewhere to get your hair done from.

Caroll xo

wow. still open??? ???? once was enough. especially when the owner had suggested my hair needed to be bleached before adding a new colour. Carrot top orange was the new Blonde!???? I was shocked! I even convinced myself it was OK. My gf took me back to have them fix my dried up carrot-top. took a few minutes of 'hard discussion' to have them accept it on their dime. never an apology. never even a future treatment. will never go back!

Jordan McCracken

Great place, great staff.

Mireille Parizeau

I have always had positive experiences here over the years. This salon is versatile, catering to everyones styles/whimsy. Coco recently transformed my hair with a fresh colour and cut. My hair is crazy curly so its hard to style. She even suggested hair products for me to use, which I love. I also had a fabulous post lockdown manicure this summer. The friendly knowledgeable staff make me smile and I will keep coming back.

Tess Martin

I've been here a couple of times for waxes. 2/3 experiences were pretty bad. It seems that their aestheticians (even the "masterful" ones) offer pretty poor service. The miss a lot of patches, cause scabbing, and the last time I was there my wax was done so poorly that it resulted in an itchy and painful rash that lasted 3 weeks. I informed them and I was met with customer service that was lacking. Honestly, there are better spas in Halifax, don't waste your money here.

Patrick O'Grady

5 stars to Kiara...knowledgeable, personable, professional! Great experience, will definitely be a returning client! Edit: Kiara has moved, to Slayed Hair and Esthetics

c m

Capresha will hook your hair up!

emileigh39

Been going to Holly for tape in extensions for a few years now and I’ll never go elsewhere! She is a great conversationalist, is funny and clearly knows her stuff. Not to mention when I’ve had my hair colored here it’s turned out beautiful every time. The front desk staff are also awesome. Thanks Holly!

Satisha MacDonald

Finally found a stylist that only takes off an inch to fix split ends instead of four!

Shane LeBlanc

Adrienne definitely did a great job with my haircut. Having curly hair sometimes my cuts from other places can be hit or miss. She definitely knew how to cut curly hair and also was a lovely person. The price was also very affordable for the service I received.

Jessica Goreham-Penney

Holly gave me a great short cut. 100% recommend.

Tara Wilson

I got my hair cut by Allie Prehay, and it is the best cut I have EVER gotten! I went in with pictures of what I wanted and asked her what would work best for me, and she did not disappoint! My hair has never looked better, and she was the sweetest! If you are looking for an amazing affordable haircut, go see Allie!!!

Katherine MacLeod

Went in for a hair cut, had a poor experience. The stylist did not know how to cut curly long hair and gave me a straight across cut across the bottom. My curls were harshly brushed while dry and no leave in conditioner was used leaving my hair poofy, long, and straight when I left the salon. As well, the cleaning solution that the tools were taken out of was full of hair and looked to be not changed in a while.

Nicki Snow

I went here for a manicure because I had received a gift card. The manicurist was nice but the polishes were old, thick and sticky. The result was a mottled looking finish. It was disappointing.

Kelly LeFurgey

Took my daughter for a nose piercing and we had a great experience! The piercer was knowledgeable, patient, and kind. I definitely recommend Kara's.

Tyra Rowsell

Everyone is so helpful and friendly

H McLean

Book with Felicia you won't be disappointed!

Linda Law

Manicures with Sam are always great! Nails look perfect, and we gab so much the time flies by.

Nicholas Cameron

They asked "what would you like", I said a trim but I want to keep the same style.....out I came with a classic 2016 hair cut. Would go for a refund however Ill never step back in there.

Daniel Doucett

Great service!

Kelsey Johnson

Loved my haircut

Jill Halverson

I went here to have my hair done and left in tears. I can say that's a first for me leaving a salon. My hair came out with very yellow tones. They charged me for having long hair plus needing 3 extra scoops of color on top of that. Which on my receipt shows 150 for "long hair" + 30 for extra color?!? My hair is at my shoulders. Then there shows a charge for shampoo blow dry and style on top of that... I walked out with a bill of 268 she didn't style my hair only used the blow dryer. I was upset with my hair and wanted to get out of there without anyone seeing me, then got slammed with that bill! Absolutely choked I paid it and ran to my truck to find my fiance laughing at it and giving me his hat.

Jennifer Foster

Walked in for a haircut. They were cheerful, got me in quickly, and the cosmetician was great. The inside of the place is very dated, but seemed clean. No matter where you go for beauty services some people will be happy and others not, and a lot will depend on the individual you get. Who has never had a bad haircut??? But I'll go back to the individual I found for sure.

Alyssa

I have been going to Kara's for over two years and I always have a great experience. I just got my hair cut and styled last night with Holly. She was awesome! Great chat and I left with a quality cut. The stylists always take their time and listen to what you want. Prices are very reasonable for the quality of service. Highly recommend!

Khlood

I went to Karas to get a Keratin hair treatment called Kerasilk GoldWell. I was promised that my hair will be less frizzy, less curly and more managable, and that it would last for a couple of months. The entire hair treatment took 4 hours to complete. After my first wash I noticed no difference in my hair at all. So the next day, I called Karas to complain and ask for a refund. I was then told to come in for a consultation so that they can look at my hair. Once I went in, the lead hair stylist said they can re-do the hair treatment, and that they guarantee that I will be satisfied. After two days, I washed it again and there was no difference in my hair. My hair was still frizzy/curly and exactly like it was before the treatment! I called the store to complain again and I was then connected to the lead stylist and he was very rude and argumentative. I explained to him what had happened and he refused to provide me with a refund. He said that the treatment worked even though I said it did not and he was arguing with me saying that it did. I asked him if the owner can contact me but I was ignored, and I never received a call back from the owner. I am extremely upset and disappointed as this is probably the worst customer service I have received at a salon.To say that I am upset is an understatement. I spent a total of $364.66 and eight hours of my time for absolutely nothing!! Very upset and I will never go there again, or recommend them.

nettie ruth

Had my first visit to Kara’s on Speing Garden today for my first ever brow wax! Moira was fantastic, answered all my questions clearly and helpfully, and made the whole process a great experience. I’m beyond pleased and will definitely be returning, highly recommend her! :)

Alex Lacusta

Great staff! Great hours.

Terrie Painting

Excellent service, great cut, fast and friendly.

rujia hao

Worst ever, even my neck was hurt when somebody cutting my hair, she didn't even apologize until I asked for a mirror to see the where on my neck was hurt. It is tolerable if the haircut was fine, but unfortunately it was not , I would give 0 out of 5 if I can , but since there might be someone else is less retarded ,so 1 out of 5

Mad

The girl who did my lashes was rude and not helpful when I was explaining what I needed done. She continued to say bad things about where I had gotten my lashes done previously. They turned out nothing like I had wanted and although she did say she would arrange a time for her to fix them I chose to go somewhere else.

Abu Pip

I'm very disappointed. This is possibly the worst haircut I have ever had, and they also charged me more than the website said (apparently the stylist had more experience, so they charge an extra $10). Now I have to find another salon to try and make my hair look presentable and not like an odd shaped triangle on my head.

Madeline Postle

Terrible experience. After getting the worst set of gel nails where the nail tech didn't fully file off the old set for the fill, then proceeded to pile the gel on leaving me with bubble nails, they all started to lift off within a week of getting them. I just had them removed from a different salon (because I refuse to go back) and found that I now have a fungal infection in my nails because of improper care taken to remove the old set. Horrible service with poorly trained staff.

Cheryl Xie

This is the second time I go to kara's urban day spa and will NEVER go back again. The barber is extremely inexperienced...I can even tell she knows nothing about hair cutting.. She LITERALLY knows how to cut you hair short but nothing...and I did hair treatment, so they washed and dry my hair for me.. the barber careless using that rough comb "brush" my NECK! (Was pain af" ..) secondly she was drying my hair, my scalp is almost burned due to the barber put that high temperature dryer close to my scalp.. Really pissed off.. The only good thing is that they are friendly, but NOTHING!