I'll start off by saying that I have never had any issue with the docs at HM and the staff at the front desk, they're wonderful.
When I was a client at HM I had serious issues with a nurse and the Social Worker. I immediately reported a nurse who revealed private and very traumatic information about a client to me.
The Social Worker, Bethany loves to preach the importance of boundaries, while crossing them herself. This place is the most unprofessional place I've ever experienced in my lifetime. When I reported this incident it was simply minimized.
Crossing boundaries with a client should have zero tolerance. When discussed, she actually used my PTSD against me and said it was my trust in others, not her crossing boundaries, but it was my trust issues that caused this. I have the Facebook correspondence where she wrote a "defense" letter, basically admitting everything in doing so. She even revealed (bragged) to me that she is doing "pro bono" for a client whom I know. Is that my business and would her client want others to know that they can't afford it?
This place has no boundaries in my opinion and would not recommend. I've since found an amazing professional that has very strict boundaries, carries integrity, truly cares about their clients' well being and keeps her private life completely SEPARATE.
I wrote my review previously and deleted it, but if this review will prevent even one person from the pain and treatment set back that this caused me, it's totally worth the exposure to myself.