Reviews of Niagara's Elite Wellness Spa (Massage Therapist)

Ian Robertson Therapy & Counselling

Without a doubt, Niagara Elite Wellness Spa provides true outstanding personal, attentive, and consistent client “care”. What makes this spa above and beyond are the many different multidisciplinary professionals under one space. Trust me, you won’t be disappointment!

Deanne Merante

This place is absolutely wonderful. I know what I’m talking about as I go to this place almost weekly. Nancy and Leslie at front desk are amazing. They have a young new girl. I always forget to ask for her name, but she’s lovely. Denise is the beautiful lady that owns the place an always makes you feel welcome. She also set me up with very high quality compression stockings. Her decorating of her spa is impeccable. So relaxing and beautiful. Aga, what can I say. She’s awesome she does my pedicures and manicures beautifully. I love Erin my RMT she is the bubbliest girl I know. Dr. Laura is an angel. A beautiful girl inside and out that has helped with my recovery of my injured arm. Along with Erin I’m on a quick road to recovery. Andrea gives amazing facial makes you feel wonderful. All the girls are awesome and friendly. They can process your insurance electronically which is an added bonus. I love this place and will continue to come here as all my family also enjoys their services. Keep up the amazing work!!!

Denise botbyl

Great friendly , clean inviting place . This clinic is suited for men and women of all ages . Services are top notch . Good pricing As well.

shann s

I will never go here again. I paid more than $1000 for body sculpting with Andrea and this meant 6 sessions/separate appointments. Being a hairdresser, I know how annoying it is for an appointment to be cancelled but unfortunately it happens. I also know how annoying it is for a client to have to wait for her appointment and anything past 15 minutes late isn’t okay. I had to wait for 45 minutes past my appointment for Andrea but didn’t make a fuss but did voice it for her to know. The next time, I had to cancel one of my appointments but rebooked. I was told I could book the appointment for the next Tuesday or Saturday during this time so I called the day of Tuesday so understood it was too last minute but was then told I couldn’t do the Saturday either after being told not even a week prior that it could be done? I was told every appointment needed to be a week to 8 days apart because that’s how the sculpting works. They made me wait for another appointment way over 8 days, probably near two weeks, but they did throw in another free appointment complimentary. Great, thankyou. Now come my last appointment, I had a terrible family emergency due to a seizure/head injury. This was my 6th/last appointment I could not make, and could not reach them by phone til a few hours later. I called to apologize and rebook. Whoever picked up got Andrea to speak to me directly, no problem, only I got the most unprofessional disgusting attitude from her and how I gave her a two hour gap where she could of made money. Here’s my confusion.. I prepaid for this appointment, it wasn’t a gap she wasn’t being paid for and it wasn’t $100, it wasn’t $500 but $1000 I paid already. Absolutely disgusting way to treat a client who paid that much for your services and will now never be coming back nor recommending this place. Save your money. I’d rather lose all those appointments/ the sculpting then to go back. As for the rest, the place looks beautiful, but so unprofessional from my experience with that woman.

Debbie Kar

My friend and I went there by chance. My birthday and looking for a massage or pedi. We called a number of places that were either expensive or not able to make an appointment. Even a pedi together...nothing. We decided to drop in here. Best decision. We got in right away for pedi for her and Massage for me! The services they offer and the care they take is second to non in my opinion. Erin my massage person was great!

Maggie Fairgrieve

I have been looking for a Spa in Niagara for months. I wish I would have found NEWS earlier! The best experience I have had at a Spa for a more than reasonable price. A shellac manicure for only $30!

Laci Boudreau

This has been my spot once a month since I first got treated by the talented, super nice a d professional Allison Lowery RMT. As a massage therapist myself, I know the importance of regular massage care! The staff is also very effecient and nice. Clean, comfy treatment rooms. Lots of open hours and 7 days a week!

Yulia Sokolova

I have gotten a pedicure, shellac manicure and my eyebrows tinted and waxed by Rachel and I must say it was EXCELLENT. Very professional and thorough young lady. Not to mention the facility is absolutely stunning and relaxing. I will be back!

Gina Robertson

Had the best pedicure of my life here. So relaxing!!!

Brittany Stuart

Facility was so clean; staff was super accommodating we came in early in a huff/ rush for our appointment with a bunch of modifications and they accommodated us perfectly ! Melissa did a STUNNING job on my wedding nails and she was so sweet the whole time . Can express how appreciative I am . 10/10 would recommend and we will definitely be back when we’re in the area

Mariette Feltrin

Friendly staff, very clean and welcoming environment! Beautiful place to relax and treat yourself! Highly recommend !

Kryselle Alafriz

Nice clean facility with friendly and accommodating staff

Amber Campisano

Today was my first time there but I had the best experience I’ve ever had at a nail salon. All the staff there were very welcoming and nice I got exactly what I wanted for shape length and color. I will definitely be recommending this place to anyone and everyone I can and will be coming back no doubt about it

Louise Pristanski

I have had my nails done twice with Kaitlin she’s amazing and so talented. This spa is beautiful staff are so nice and the place is so clean. Thanks Kaitlin from Lou ????

stephanie mcivor

I came in with a short notice appointment and was so happy how it worked out! The staff at the front desk is great! My RMT was Erin, who was so sweet and friendly that my hour flew by! I felt so much better than I had in months, and I had barely any soreness the next day! I've been back a few times now, and I always go with Erin, she's great! The whole atmosphere is welcoming and clean! Definitely a place to make a habit of!

Peter Methner

Went for a massage due to back pain and muscle tension. I left feeling wonderful. I have been back a few times for deep massage therapy and again left feeling amazingly much better. I'm looking to go back in 2020

Jade Anema

The foot file they use is amazing my feet have never been so soft

Jen Lawson

Love NEWS. Clean, bright and on time. Denise helped ease my tennis elbow. Highly recommend you experience this for yourself.

Cloudy Low

The facility is lovely, very clean. They have separate rooms for everything. I go twice every year with my dad. Staff are always super friendly! Whenever i get my nails done there they last forever, and look great.

Niagara Donnie

Best staff in the business!!

Assunta Leone

OMG THIS SPA IS NOTHING BUT AMAZING. I had the best massage by Alison, felt so relaxed. I also had my nails done by Kaitlin and WOW! My nails have never been stronger and they are stunning. Not to mention how friendly the staff is and how CLEANNNNNN the spa is. Would 100000 percent recommend. I had a facial with Kate and my skin has never felt better omg she really knows her stuff. I have also bought many products from there including EnyENVY and holy wow! Just look!!! These are my real lashes and I had zero length, volume and thickness before using this product!

Chelsea Bilton

Nice place to get a bunch of things done. I enjoy getting a massage and manicures here! I love the beautiful decor inside!

Cass Potter

Very good at eyelashes! Take their time to make it perfect, and do recommend Rachel :) Also, very beautiful theme and set up of entire place!

Nicole Muracco

I love going to this place! They make you feel so welcomed and apart of a family! I have been going to these lovely women for quite some time and I have an enjoyable experience every time! I walk out feeling amazing whether I’m getting my eyelashes done by the lovely Kate or getting my nails done! I love this environment and these people they do an amazing job with everything that they do!!

Andréa Michaud

A wonderful, comprehensive, and everything you need in one place Spa! Excellent staff, amazing treatments!

erica vitaterna

My go to spa whenever I need a massage and/or adjustment. I recommend this place to everyone! Mallory and Jacinda definitely know what they are doing when it comes to working out any knots/pains I may have and all the while providing a relaxing atmosphere. Making a trip back very soon.

Melissa C

My second time coming here! Had my nails and eyebrows done by Aga! She did an amazing job! I would definitely recommend this place to anyone. Everyone is super friendly!

Corey Canham

Quite enjoyed my pedicure. Surprised at all the services they offer. Impressed with the bar selection

Broc Botbyl

This place has the best service ever!!! Everyone is very very nice, their products are amazing and always work for me. 5 stars for me I would recommend it to everyone looking for a clean, relaxing experience

Brittany

I had my first appointment at NEWS this evening and it was a great experience! The receptionist is lovely and it is a very clean and welcoming environment. Andrea is such an asset to this clinic. She is knowledgable and is one of the nicest people I've met. She did an amazing facial on me leaving my skin glowing. Andrea truly cares about clients needs and listens to all your concerns. I would highly recommend this wellness spa to anyone! Thank you so much Andrea! I cant wait until my next appointment!

Jamie Roy

Amazing place!! All the staff makes you feel welcome! Kate is amazing, not only does she do such a great job on my lashes, but she makes sure that the health of my lashes are the first priority. I would recommend her to anyone and even get compliments from others on how great my lashes look and ask where I get them done.

Helen Morrissey

Charlene is absolutely amazing.. She has done so much for my son and i. I just cant thank her enough! Her professionalism and kindness makes it all worth coming back.

Anand Mistry

The people who work there are amazing! They also have the license to serve alchohol which is great when you are getting a meni or pedi. The facility is very clean and fresh feeling. To couples, If you are in Niagara I definately recommend you take your other half here they will love it! Just make sure you take cash with you for tip. They didnt have tipping option in the pin pad.

Melissa Harker

A killer hot-stone pedicure and glass of wine is the perfect way to spend an afternoon at NEWS.

Brianna D'Andrea

I have visited NEWS on a regular basis. Always a warm welcome from the minute you walk in the door. Each and every experience has been first class! The staff goes above and beyond for their clients. They take the time to get to know you and your specific needs. I recommend NEWS to all of my friends and family.

Soap MacTavish

Absolutely the best!

Rayanne Culp

Wonderful place to get your nails done. Very clean staff is amazing. I've also used the osteopath services which helped me be able to work and walk without pain

Agnieszka klim

The best spa in Niagara falls.

Caitlyn Mark

The lady who did my brows was super sweet, however didn’t do them too well. She didn’t mess them up at all she just didn’t make them look “great”. The tint wore off super fast and the edges weren’t super groomed. My sister went also and was quite disappointed. Gentle touch though and very sweet!

Brian Hamilton

Won't go anywhere else! Guys you have zero excuses. Go get taken care of by the best and most friendly staff!

Ashley Munroe

I loved it here so much I had to come on here and share! Totally recommend this spot for massage and spa! Thank you so much Erin and Rachel!

Rachel Easton

I got a lift and tint at this spa last week and I'm obsessed with it! I had one set of eyelashes that pointed downward and now they look the same as the other eye! Wonderful experience and so happy with the result. I definitely recommend coming here - you won't be disappointed!

Jennifer Mrkalj

This place is fabulous! Stunning inside, clean!! Everyone is so friendly. Great services. Go there all the time!!

Ashley

I would highly reccommend Nathan Lambert! I went to see him with severe back pain and after only 3 appointments he has relieved it immensely. He is friendly, knowledgable, extremely welcoming and very calming.

Shawn Menard

I highly recommend Charlene Kush for her acupuncture & naturopath services. She is super friendly, knowledgeable and patient. Charlene goes above and beyond for her clients, she has attended to my father at the hospital and always giving 100% and more while she is there. She made him feel at ease even though he is 72 and never had acupuncture before. Thank you for your services!

Ellen Ricker

This place is awesome! Super clean, relaxing, very professional staff who put their clients first. Treat yourself to an ELITE pedicure. It is an experience that you will come back for again and again.