Wow...this is a beautiful spot!
I've been coming here for 3 years now, even began making it a tradition to attend the annual polar dip for new years. However, I'm afraid I will have to be relocating next year. This year something is different...and by something, I mean many things! Starting with the people who are organizing the event..every year, until this year, the fantastic people "behind the scenes" were making everyone feel welcome, interacting with everyone, and running everything with very smooth sails! Always always Always had a great time!
This year the price not only increased but the service took a BIG hit! We asked when they were closing upon our arrival, they told us around 6, ok great! however sometime after 4 they had already put away, cleared out and cleaned everything in the cabana, including their bowls and rolls for chowder and chilli(which we were informed was part of the reason for the price increases), the live music was long gone (also a reason for the price increase), and there were still people arriving!? - these were things that were included in the price before the increase? And now they're charging more and cutting them off early??
They did not have the sauna stoking well (and no eucalyptus in there,which was always such a nice treat). Even the hot pool was cooler than before-and it was not cooler outdoors. The "staff" aren't the same people and the atmosphere has greatly decreased.
Given their price increase I would have expected more from the spa, definitely not less! I am truly disappointed in what I experienced in there today, things have really changed for the chance harbour spa 3