Reviews of Pure Spa (Massage Therapist)

Ayla Martin

First thing’s first: you can smell the fresh, inviting, warm relaxation about a block down the street. It always makes me so happy and excited when I get a whiff of eucalyptus in the air and know that cozy warm feeling is about to envelope me as soon as i step through their doors. But on a serious note the environment is warm and inviting, the staff are beyond polite, and the service has been impeccable. Aleesa, the RMT, is always friendly. she made my first-ever massage experience completely comfortable and respectful, I felt in control of what was happening to my body, and most importantly is this: as a fat person we always feel looked at or judged. sometimes we might even feel like we don’t deserve a massage or pampering because of how our bodies look or feel. Never once have I felt any of that from Aleesa and it is very appreciated. Pure Spa and the staff are wonderful and I am looking forward to continuing to explore the wide range of services they offer.

Colleen Reid

Best spa in town! Also, the Eminence skin care is amazing, I can't live with out their Rosehip Triple C+E Firming Oil.

Danny Lane

Great service, wonderful staff.

Anita Nilsson

Such great service, positive, friendly, professional. Loved my experience, will definitely return!

Jodi Smith

Treated myself to a little bit of heavenly self-love. Hungarian facial, massage, eucalyptus steam, sauna. Always a magical experience. Incredibly friendly staff! Pure spa is a little piece of heaven in YQL!

Cynthia Mulder

Superb service

Melissa Atwood

I really enjoyed my float session at Pure Spa - it was so relaxing! It was my first time going, and I will definitely go back again. Everything and everyone was welcoming and made my experience wonderful.

Alex Opydo

The spa I keep coming back to. I've had lash extensions, shellac manis and pedis, facials, massages and I have the best time every time. They also use the most amazing products that have helped my skin tremendously. It is such a relaxing atmosphere and the staff treat their clients like royalty. I would definitely recommend this to anyone who is looking to treat themselves.

Shelly Naugle

Wonderful place to be treated, the atmosphere is quiet and relaxing. Service is great. Annick is a wonderful young lady to have your manicure and pedicures; I have never been disappointed.

Shawna MacDonald

Took my two daughters there for pedicures. We had a great time. It was very clean and welcoming environment. I will go back.

Elayna Berent

Very relaxing experience, with a friendly and clean atmosphere. Me and my husband both had a massage and it was deep tissue but also relaxing. We are happy continuous customers!

Devery Edmonds

Great little space in down town. The staff are amazing and go over and above! Lots of options for relaxation and body care. Make sure you check them out!

Chelsea Barton

absolutely stunning and extraordinary experience with such friendly, beautiful and professional staff and incredible basement sauna/steam room sitting oasis that I could literally stay in all day and is totally worth a visit purely on it's own! I always feel so happy and pampered as soon as I walk in and will always recommend to anyone and definitely continue going for myself, can't wait for my next visit! :)

Kenneth Hunt

This is an amazing place to come and get a massage!!! Dwayne gave me one of the best therapeutic massages I’ve ever had! I went in with a sore neck and he fixed me right up. You will not be disappointed!

Marilyn Eyre - Realtor

I cannot say enough about Jayna and her team. From the moment you walk in the door you are looked after. I have said this many times we need to clone Jayna LOL She is truly the best massage therapist I have ever had. Thanks to all of them for making us all feel so welcome and relaxed.

Audie Mehlen

Pure Spa is my favourite place to get some self love! ????

Jamie O.

The staff/team at Pure Spa are very friendly, polite, and competent in what they do. I absolutely recommend this place ????.

Jessica Brown

Got the couple's massage here and thoroughly enjoyed our experience! Relaxing, quiet, professional, and peaceful environmental. I would recommend anyone going!

Marilynn Christie

The facial by Rachel was absolutely blissful. I love the Eminence Organic skin care products and she is so knowledgeable about them. Raelyn is a very talented massage therapist with a great personality. She made me feel at ease and I enjoyed her company. I would be happy to recommend Pure Spa to anyone.

Mikado Therapeutic Yoga

Absolutely beautiful space to rejuvenate and take care of yourself! I loved the eucalyptus steam room - very invigorating, detoxifying and relaxing. I highly recommend this amazing spa!

Phil MacNevin

Great ambiance, views and massages.

Kelsie CB

AMAZING!! I’ve been waiting for a REAL spa in Lethbridge forever! The space downstairs is incredibly rejuvenating. Staff are so friendly and provide top notch wellness services. Already booked our next session!

Nathan D

My Wife recently raved about her visit to PURE spa, she loved the service, personalized attention and all the care that went into her plan to treat her mom and mother in law to the Sauna/Steam room experience which was recommended to her by Karen. I will definitely be booking the Sauna/Steam room for her for future visits as a way to unwind and relax. It could not have been better for them!

Kurtis Pratt

Amazing owners, great staff and serene atmosphere.

Amethyst Mueller

Great place to relax and go for a pampering! We went for massages, the whole experience was lovely. We will be back!

Aggy Fit

Loved it very much

Erin Kinney

Rachel explained the whole process of the Hungarian facial that I was booked for. Super relaxing! Excellent variety of services and amenities to use prior to your appointment.

Heather Krogman

Great massage and friendly staff in a beautiful welcoming space

Suzanne Lane

Excellent service, very warm.and welcoming environment and staff are always friendly and helpful.

Dustin Orr

Extremely cool place. Very professional. They have everything you need. I had a fantastic massage and will be back for other services they offer.

Jackie Davidson

I've been going to Pure Spa for 2 years for massage, and I love the atmosphere and the staff. Corissa is an AMAZING massage therapist who is very knowledgeable and skilled. I highly recommend her to anyone who has chronic aches and pains, she is a miracle worker!

Spencer Cyr

Most relaxed I have been ever

Joshua Wood

Great staff and service. Mud wrap was amazing and from what I've been told the waxing services are top notch.

Tiago M. Fernandes

Great massages

Robbie

everything was exceptional - friendly, welcoming staff; pristine, beautiful facilities; very calming and relaxing atmosphere. Will be back and will refer all my friends and co-workers!

Blair H.H.

I love the spa because of the product line. It did take me a few weeks to get in for my appointment but when I did - it was amazing. I did rebook myself and plan to have Pure Spa as one of my wellness service provider. Thank you to the ladies for making me feel welcomed and appreciated.

Beth Long

I have had several services at Pure Spa but recently treated myself to a hydrotherapy massage at the recommendation of a friend. It was easily the most incredible spa treatment I have had in over 30 years! I added on the sauna/steam option and enjoyed a eucalyptus steam prior to my treatment. Once in the beautifully appointed treatment room Jayna was careful to explain the procedure and made sure I was comfortable and informed throughout. Starting with a prolonged facial massage it progressed into the most amazing full body massage I’ve ever had. Ending with a body scrub with my choice of two Eminence products, I felt energized and relaxed all at the same time. I finished the experience in the sauna and then enjoyed a shower where I was surprised with the high end products provided. From the front desk staff to the amazing lounge downstairs to the caring professionals providing first class services, I can’t recommend this spa highly enough.

Shel Rock

Outstanding environment...great staff!!!

Brittany Rose

Highly recommend - first time here and I had a facial. The receptionist was very professional and personable, she helped me feel at ease right away! in fact I enjoyed it here so much I bought a gift card for my friend to enjoy, I’ll be back :) thanks again

Courts J

My go-to for a guaranteed wonderful spa experience. The ladies here are wonderful!

Katherine Giroux

Beautiful location. Beautiful facilities. I was having somewhat stressful time and these ladies took excellent care of me with a wonderful massage and spa experience ( and I'm a tough judge of spas). Even though I was a first time visitor and may not ever back since I'm from another province dad away, they treated me like a valued customer and friend. Thank you so much. (Ps my masseuse was Angelie and i'd totally recommend her!)

Cheryl Meheden

So clean. So lovely. So relaxing. Always a cheerful, warm welcome to this spa.

Charlene Feenstra

Beautiful atmosphere, pleasant & professional staff, great communication & amazing services. Love this place!!! Highly recommend it!

Krislin Meier

Amazing spa experience! Very welcoming and friendly staff and the best products. This spa truly deserves five stars!

Lenka Stafl

Excellent pedicure! Very relaxing environment.

S P

Very unprofessional booked appointment before four days.when i went there was no appointment booked and not even my name there.called as well before going still no answer.

Jenna Thebeau

Amazing staff all around no matter what you're looking for!

Dean Spriddle

Pure Spa is unreal, great staff, wonderful location and so relaxing!

Christal Maddix

Amazing. Staff and masseuses are fantastic

Dr. Toni Reid

Warm, inviting, relaxing, professional...I love this little oasis in downtown Lethbridge. Top notch service by friendly and caring people.

Mariel “Sunshine” Howlett

Mikaela was great. My pedicure was super relaxing and she did a great job. They also had complimentary drink options.

Sarah Jenn

Wonderful quality on my pedicure but I felt the facial was just good so I give it 4 stars. :)

Trevor Butler

Highly recommended. Always great service.

Jamee Lynn

Amazing. Everyone was so nice. The establishment was clean and beautiful. Will for sure be returning:)

Josee Foster

Wow!!! I can't say enough good about my experience at Pure Spa. So so so amazing. Will definitely be back... perhaps a monthly, regular, return for well-being. Such release in the steam room and sauna. Clean, amazing, and lovely.

Cailyn Bell

Great staff, extremely clean.

Christine Mitchell

I love pure spa ! The staff is amazing ,it smells wonderful !

Anna Homan

Love this spa! Very nice atmosphere, clean, professional, lots to offer, decent prices on waxing.

YK Ben

I just had a hot stone massage with Melissa and she is absolutely incredible. I have had a lot of massages and this by far was the best! Melissa is extremely knowledgable, professional, very friendly and knew where all my issues were without me telling her. I have a 15 year old neck injury and after Melissa worked on it, my neck feels great. Thank you Melissa.

Mymi Mimi

Love their floats

Kathy Davies

It was so warm on a bitterly cold day. Love the heated table and hot stones. Rachel is the best. So relaxing.

Delaney Hansen

This spa offers a uniquely rejuvenating, relaxing, and nourishing spa experience. There is no doubt that this "labor of love" business will provide you with what you need to replenish your mind, and your body. Not only are the services and accommodations top-notch, but the natural line of products used leave your skin glowing. Thank you very much, Jayna. I look forward to coming back!

Mai G

Had the pleasure of getting a facial/massage combo today and I feel amazing. Cindy did a really great job with my skin and it seriously looks and feels SO much better. I’m struggling with a really bad breakout (the worst it’s been in 7 years) and she was really good about answering my questions and giving me advice. The facial was so relaxing it’s definitely one of my favourite treatments. Kate was my RMT and she did a really great job about working out my problem areas throughly. My body feels fantastic. I highly recommend people try the combo, it’s seriously the best of both worlds and it will leave you feeling so rejuvenated.

Roger M

Absolutely love these two beautiful owners who have put their heart and soul into this business. I also absolutely love the 2 x floatation therapy they have added to the business (big giant pro float cabins!). Definitely recommend testing out "floating" at their spa.

Liv Howlett

So relaxing. I try to go here at least once a year for a facial.

Vanessa Murfin Amos

The updates to the building are amazing and location is so convenient. Staff are very inviting and the services have been excellent.

Josselyn Gonzalez

Sariah is the best, the service is amazing and the environment is so calming. You are going to love Pure Spa ♥️

Katya Becker

Absolutely love Pure Spa!! The atmosphere was so relaxing and the staff were so kind and attentive. Hands down the best massage I have ever had! I will definitely be going back!

Colleen Randall

Great

Chelsea De Casmaker

I absolutely love this place. It's so beautiful and relaxing! Jayna is amazing at what she does, and I cant wait to try their float, sauna and steam room!

Kim Burton Hughes

This spa is incredible! The owners are totally focussed on your mind and body health. Everytime I go I feel amazing. The spa is new, very clean and so relaxing. The steam room, sauna, float tanks and massage have all been wonderful rejuvenating treatments. Great to go alone, or with a friend or two. Take your time and enjoy the time to treat yourself! Update May 2019 - I am still loving this spa! My daughters rave about the massages from the newer massage therapists Raelyn and Corrisa. Jayna and Rachel are doing an amazing job building something special for Lethbridge. You have to give it a try!

Lindsay G

Lovely, clean spa by the harbourfront in Charlottetown. Friendly, professional, and excellent RMTs. A great experience was had at our couple's massage and for a reasonable price. Would recommend to anyone and go back if/when we return to Ch'town!

Camille Fairbanks

Not enough words to express my love of Pure Spa! They filled a need in Lethbridge and did it perfectly. The location, the renovation, the services offered…everything is just top rate! I’ve had massages, facials, floats, and steam/saunas there, and every time I walk away thinking that was the best pampering I’ve ever had. It smells amazing inside. I hate when it’s time to leave. In fact, I moved away from lethbridge but whenever I’m back in town I always book a service at Pure Spa first thing! One great touch is that they offer washcloths in the bathroom to dry your hands after washing. Such a little change but shows their commitment to waste reduction. Way to go, ladies!

Bayan Abbassi

I did Facial and it was amazing!

Shonna

This spa is such an oasis and gem in the community. Rachel and Jayna have laid out so many thoughtful and beautiful touches around the facility that create a high end, comfortable environment. It is always incredibly quiet, despite the number of services taking place. The Hungarian Eminence Facial, Pedicures and use of the Sauna/Steam Room combo are the services I frequent and recommend them highly. Any chance to spend time here is an absolute gift and rest/recharge for the soul.

vicki wadsworth

I had a facial with Annick today and it was wonderful. As a retired spa owner I tend to be picky, but this is probably the best facial I can remember having. She did a great job. I'll be returning to Charlottetown some day and will definitely return to this spa . Everyone was friendly , helpful and professional. Lovely spa, lovely people.

Amy Kerr

Always a pleasure to visit pure spa! Lovely environment with a calming feeling the minute you walk in. Skilled professional microblading provided by the amazing Sariah Nilsson. I’ll be back!

Mandy Bennett

Had a great experience at Pure Spa:) This is the first place in Lethbridge that has given me a true spa experience. The float tank was an extremely relaxing way to end a crazy week and the pedicure was icing on the cake!

Taylor Thompson

Everything about my time here was pure relaxation. The products were fantastic, the staff were incredibly skilled, and the hospitality went above and beyond expectations. Thank you all so much for the wonderful time today! I recieved a Hungarian facial and pedicure, with the added bonus of the eucalyptus steam room and sauna. The entire experience was luxurious, yet incredibly comfortable. I will be back, and highly recommend! (I purchased a gift card for my MIL on the spot! It was fantastic! If I could give a higher rating I would!)

Diane MacInnis

I booked a massage therapy appointment on the recommendation of a friend. It was fantastic. I'm a puddle of relaxation. Simply marvelous! Will be back for certain.

Lisa M Blanchard

Great experience. Nice and relaxing

Evgeny Gnetnev

Melissa is really great masseuse. Love the music they play and place is really welcoming.

Ryan Boles

Pure spa is the best spa experience you can have in this city. They are on a whole different level. Every time I’ve had a massage here, It’s the BEST massage I’ve ever had (from 5 star resorts to other places in Lethbridge). It’s the perfect blend of therapy and relaxation. From the atmosphere in the lobby to the most comfortable massage tables you’ll ever lay on, this is the place to go and to send the ones you love. Thank you to the amazing staff and to Morgan for setting such a high standard.

Jo Mo

I love this spa...the atmosphere and the service are phenomenal! I totally recommend!

Theresa Bentley

Lovely atmosphere! Services were great.

Liza Lessard

Corissa is amazing, gentle ., concerned. I had loved my massage experience. Thank you Corissa ????????

Gina wittebolle

My massage therapist at Pure Spa is fantastic! I was able to experience my first "float" at Pure Spa and I loved it more than I thought I would. It was a wonderful, relaxing experience. Pure Spa is a beautiful business with a caring staff.

Renae Froese

This place is the best! Quality, clean products, a beautiful environment and great service! I’d recommend to everyone and will definitely return!

Jody Johnson

I love love love this place! Jayna and Rachel have created the most beautiful space to relax, be pampered and unwind in the most serene environment. A must to visit!

Rebecca Reed jones

Booked an appointment a week ahead of time for a child's birthday party. Two days before no record of my booking and had to cancel the party. Even worse this was a rebooking of the party as the first had to be cancelled due to a medical emergency. Staff had no answer for why. And did not help. I will not go here again or recommend.

shannon tsui

From the moment I opened the door and walked into Pure Spa, I was greeted by a smile from the caring and friendly staff. The busy world, day planners, and email reminders dissipated. The Swedish sauna and eucalyptus steam room was so relaxing and I loved that Jayna and Rachel took the time to explain the benefits of healthy wellbeing of each room. This time, for a treatment I had a pedicure. I was in a wonderful space with a calming atmosphere. The pedicure itself was invigorating and I would highly suggest saying "yes" to the wax at the end of the treatment! I didn't know that there was two chairs for pedicures, I will definitely as a friend to join in next time. Loved everything about this! I would have loved to stay all day...Pure Spa

Steph Mc

My daughter and I thoroughly enjoyed our pedicures at Pure Spa. They went above and beyond to make it a special experience for her birthday. I absolutely love the beautiful spaces they have created and look forward to every visit. I highly recommend this spa!

Elizabeth William

This is the most beautiful spa in Lethbridge. The building is amazing. Staff is great. Facials are the best. Love the Eminence products.

Vivian McGladdery

BEST experience so far!!! You ladies ROCK!!!

Alexa Forsyth

I had a pedicure from Cindy and 2 weeks later my feet are still feeling amazing and in great shape which isn’t usually the case! It was so relaxing too!

Nikki Pike

I had to cancel my appointment (looking to rebook) because the late 715 PM appointment couldnt work for me. I've had a few services through pure spa, and I LOVED it. Recommended to all my friends. However, today my opinion has changed. The lady on the phone didn't even ask me to rebook and interrupted me before I was able to tell her I need a different day to tell me there will be $50 charge for cancelling in under 24 hours. I was floored. I asked if she was being serious and she simply responded with "yup, its policy". As much as I love this place, I will not be returning. Customer service today was awful. I understand charging for cancels and no shows, but rescheduling?? Of course she didn't stop long enough for me to tell her I needed a different time! Do these girls not get paid if no one is there? Because that is the impression I got.

Sherry Hancock

It was a nice atmosphere, but $130 for a pedicure and shellac fingernails is way too much. I had requested a pedicure and manicure, but decided I just wanted shellac polish on my fingernails. The girl told me it would be a similar price to the express manicure, but I guess not and I didn't receive anything special--just simply my fingernails painted--no soaking, sugar scrub, etc. Not a manicure. I won't be back, which is disappointing....

Haylee Thys

Pure spa has such an amazing atmosphere as soon as you walk through the doors! You are greeted by the friendly staff and offered some of there yummy fruit water! I had a hot stone massage with Morgan and it was AMAZING! She is so talented at what she does and makes you feel so comfortable and relaxed! Would definitely recommend her to anyone looking for a massage therapist!

Mathieu Coulombe

Amazing service! Also, an amazing experience with Rachel, she was absolutely great!!

Zachary Macdonald

Love pure spa and their fantastic staff!

Kate-Anne Akkerman

I had the Hungarian Facial and it was the best spa experience I’ve ever had! Cindy is amazing, and my skin is glowing!!

Alexis Pratt

Love this place!!! The eucalyptus steam room is amazing, the massage therapists are friendly and give better pressure than most people I’ve gone to! I definitely will be going back!!!

Hannah Solo

I have never had a facial that made me glow until I got one from Cindy at Pure Spa. Not only was the spa super beautiful and relaxing, but she had great energy and was wonderfully professional. You could tell how much pride she takes in the work she does. I left feeling more relaxed than I have in weeks and my skin looks and feels incredible! I can’t say enough good things about this place and Cindy! If you get a chance to go, Pure Spa is a gem.

Dawn Ronne

The comfiest massage beds. Maille gave me a fantastic hot stone massage. Will definitely be back!

ClearAsMud Lethbridge

This spa is absolutely amazing. Clean, aesthetically pleasing to the senses. Best massage ever! I’ll be back soon!

Cate Rigaux

I always look forward to my treatments here. Staff are so friendly and knowledgable and Aleesa is an excellent RMT. Highly recommend the therapeutic massages and facials. The Eminence products they use and sell are divine and completely organic!

Cathi McCann

I cant say enough about pure spa , from the moment you walk in the ladies welcome you in with any treatment that you are booked in for !! I feel very comfortable and the atmosphere is amazing, Jayna and Rachel the owners new exactly what kind of spa lethbridge needed !!!

Mel H.

The spa is beautifully decorated and oh so relaxing...the spa facial product line is amazing...I was there for over four hours & didn't want to leave!

Flo McKean

We are so fortunate to have this beautiful spa in Lethbridge. Jayna and Rachel are so inviting and helpful. They also carry a beautiful organic skincare line that I absolutely love!!! Best massage I’ve had in my life. Thank you Jayna.

Keeyah Wight

Such a classy place with a relaxing atmosphere. I highly recommend Kate if you'd like a massage. I got a hot stone massage from her and it was the best massage of my life!

Lorenda Andrews

A great atmosphere with friendly, competent staff and a wide variety of services. My mani/pedi was a relaxing and pleasant experience.

Kelly Elhatton

Visiting Pure Spa is always a wonderful experience, whether it be for a facial, a massage, or just hanging out in the steam room. Every time I’ve been, I truly feel like I’ve checked all my worries at the door thanks to the lovely ambience as well as the caring, knowledgeable staff.

Arlee Dommett

Very inviting atmosphere. I had the facial massage combo. It was a delightful experience in a very safe environment. I will be back!

William Creswell

Amazing services. Great people

Grace Konynenbelt

From the minute you enter thru the beautiful doors you enter a calm, serene, beautiful space you feel a peaceful relaxation. The services are phenomenal, the staff is professional, caring and talented!

Jane Bonnell

The best place to relax, and spend an afternoon. Their pure facials are the best.

S W

Such a wonderful place! I had my first ever spa day today, courtesy my husband’s 2019 Christmas Gift! I was treated to a pedicure, manicure, steam and facial by the fabulous ladies at the spa! While I was awkward with having NO idea what I was doing, the ladies made me feel comfortable and relaxed, enjoying the time to actually pamper myself. I am already planning the next time I can treat myself, and know what to encourage my husband to get for future gifts!!! Thank you ladies- you truly made my day!!!!

Stefanie Czub

It's the ultimate pampering place. Rachel has golden hands.

Sydnee Smith

I love pure spa! Sariah has been waxing my eyebrows for a while now & I always leave so happy! She always listens to what I want & provides such a clean, professional & relaxing atmosphere. 100% recommend Pure Spa!

Sara Bond

The very softest and most comfortable massage tables. Corissa is fantastic. I love the atmosphere and music each time I come in.

Janice MacKinnon

Excellent professional service!

Mary Henderson

Just an AMAZING place!!!

LilmoCrypto

Always a top of line experience. Been going to Jayna for a decade +, won't stop anytime soon either

Kristen Kinney

Super relaxing with great products and I was given some mask samples to take home which is a plus

Kaily Turner

Absolutely incredible experience! Wonderful atmosphere and the facial was great! I can’t wait to go back.

Ambyr Murphy

excellent

Amy Suzanne

Wonderful spa with amazing service and atmosphere. Highly recommend as a unique experience in Lethbridge.

Lindsey Gardin

Beautiful space, and I had a great appointment with Aleesa. I’m looking forward to my next one, and will hopefully have more time to check out the great retail they offer!

colleen me

Totally relaxing , best pedi in town , the spa is beautifully decorated. Cindy was really good and made you feel special. The receptionist was also pleasant and helpful. I will definately be returning and recommending Pure Spa in the future.

Samantha Lenci

Great services and amazing people thank you for always making my experiences exceptional!

Darrell Hunt

Therapist was quick to ascertain areas that needed attention and also was reactive to my comments on pressure control

Cali Harris

This business is a gift to our city! The atmosphere, building, products and experience they cultivate are absolutely wonderful. More than that though, the staff and technicians create such an atmosphere of relaxation and make each visit special. I’ve thoroughly enjoyed each visit I’ve had and it’s a place I look forward to going back to as a special place to feel restored. Thank you to the Pure Spa team for dreaming and executing such a wonderful vision for the city!