Reviews of Urban Massage Therapy Inc. (Massage Therapist)

TM K

Awesome!

Josh Sears

Both therapist's were excellent and I appreciate their location since I live downtown and walk there.

Kyle Hystad

Each of the RMTs is excellent here and I always leave feeling happy and refreshed. This has resulted in me being a repeat client for years.

Tyler Cadieux

Good massage and relaxing atmosphere

Shalyn Syrjanen-Ross

I love this clinic. I have been to a few different clinics in town, they all left me disappointed, between staff yelling, the sound of chiropractors working and even the sound of weights smashing. Not here! The staff is talented and locvely, the building is quiet, the parking is free, location is excellent, the direct billing is appreciated. I will never go anywhere else.

Grace Brown

Todd is a great RMT, he is super professional and addresses all the right points needed to make whatever issue you have feel better. I would go back to Todd for future appointments to help with everyday aches and pains and any of my sports related injuries or other.

Cecilia Drozdz

So cozy, knowledgable rmt's. Terra is super great!

Adam Benson

Absolutely amazing place, quiet relaxing atmosphere and great location. Been going for a couple years for different reasons, will continue to come back.

Eduardo Patino

My friend told how good this place is, I tried and in fact have been one of the best massages i ever had. really calm super clean place. A+++

Nathaniel Lee

I was in a car accident last week and needed soft tissue care. I went to one appointment and found Terra to be professional and enjoyable as an RMT. I made further appointments and was called this morning and told that Terra had called in sick and Urban had to cancel 2 hours before my appointment. The other RMT that called was cold and didn't have any care for my situation over the phone at all. I asked the team member if there was anything they could do for me since I was experiencing substantial pain and they said there was nothing they could do except book me in again the next week. Usually when a business makes a mistake that affects a customer in this way they provide some sort of compensation as the customer is expected to when they cancel on a provider on short notice. Urban was disinclined to offer any solution beyond waitlisting for another short notice appointment that I would have to pay full price for. I feel that this business does not value their customer relationships and I won't be returning here until my concerns are adequately addressed.

Dawn M

Urban Massage Therapy has been my go-to for RMT since moving to Kelowna. I've seen both Courtney and Paije, both are absolutely amazing! Online booking and direct billing is super convenient too.

Ray Donald

The staff was very kind and had the best massage ever. I recommend this massage if you have back or neck pain

Diandra Paige

I enjoyed working with Robin, Paije and Nena. They each provided a nice service. Great location, easy parking.

The Viewer

A Canadian Indian lady had 14 years experience and did a really bad job on the massage. The worst ever!

Missus Nat

Always awesome, great atmosphere.

Samantha Grace

Best massage Ive found in the Kelowna/Lake Country area. I see Paije, and she's wonderful.

Kyle Frank

Excellent RMT! Todd really knows his stuff. He relieved the pain I was experiencing successfully. Before going to him, I had tried everything to no avail. I HIGHLY recommend Todd Broadhurst!

Colleen Cook

Robin is AMAZING

Terry Flannigan

Very professional.

Jaclyn Lamont

This is the BEST massage place I've ever been. I've been searching around for a place of this caliber for quite some time. Staff are friendly/talented/knowledgeable and focus on what is important to you. Urban Massage provide direct billing and online booking making it extremely convenient for busy people! I cannot say enough positive about this place and the atmosphere. Would 10/10 recommend Urban Massage to anyone.

Lynda Fillion

Robin is a fabulous therapist. I would highly recommend urban massage

Lacy Bradford

I've been struggling with neck pain and headaches for a long time. This place was recommending to me by a friend and I have to say, these girls are great! Courtney always listens to me and really focuses on helping me out. Keep up the great work!

Annalyn Carnegie

Extremely good massage. Relaxing and helped put the muscles in my back back into working order after it being out.