You have all the opinions of real people who are purchasing the services and products of Your Escape Day Spa (Massage Therapist) in the area close to Kamloops (Canada).
At this moment the firm has a score of 4.6 stars out of 5 and that rating is based on 127 reviews.
You must have seen that it reaches an feddbacks average is virtually the best one, and it is based on a very high number of feddbacks, so we can be quite sure that the valuation is quite faithful. If there are many people who bothered to rate when they've done well, it works.
You know that we don't usually bother to write scores when they are correct and we usually do it only if we've had a problem or issue...
This Massage Therapist belongs to the category of Day spa.
Had the spa package and it was ok. Nice atmosphere and friendly staff
Always amazing girls who work there, love the prices and how much effort they put into making you happy. No bad words!
I had a lovely time with my best friend at this spa. The atmosphere was great, everyone was professional and friendly. We had a very relaxing massage, facial and pedicure. I also thought the prices were great. I will definitely be coming back. Thank you!
The girls at Your Escape are great. I always feel very well looked after and would highly recommend. The prices are unbelievable too.
Super professional and friendly staff. Will be back again if I'm ever in the area.
Great massage, even better service.
Great couples massage
Wonderful relaxing massage.
Went for a 55 minute massage and pedicure. Both were amazing and I felt totally refreshed. Safety procedures were followed to a T without disrupting the feeling of the salon. The girls who did my massage and pedicures were all so amazing and kind and just all around fantastic. Will definitely be returning, as I already have my next pedicure booked. ???? Love love love!
As the awkward male going into a spa, i was treated amazingly. Both times, with either Tauhnis or Megan, had the best esthetic services that i have received from any spa in my past 20 years of waxing. Pricing was perfect, spa was well kept and the estheticians were personable and professional.
Always a friendly and professional atmosphere and the technicians are great!
Always a fantastic, relaxing experience. I count the days down until my next visit.
Mediocre... Wasn't very pleased with my service... Was a nice lady but she missed spots when I checked my mirror at home I had to clean up the missed hairs in my brows. Love their pedis but that's all I'll go there for now
Worth every penny. And there prices really aren't that bad
Easy to navigate, nice looking website
Good prices and wonderful people!
Best relaxation massage I have had in a long time.... I fell asleep a couple of times. Quiet and relaxing environment, highly trained professionals, and extremely great pricing. Definitely will be going back.
Always great. Clean, calming environment.
I highly recommend this place! They have exceptional estheticians and their signature package is to die for! I always go for pedis too. ☺️ Definitely worth it.
Best spa in Kamloops. It was the first time that I got a pedicure that didn’t hurt.
My wife keeps going here, so it must be great!
We have been coming here for years. Always good service and good prices and packages. Definitely recommend.
I had the 55min full body massage package by Makayla (probably spelt wrong), she was exceptional, firm but gentle and super warm hands ???????? highly recommend!! Also everything was very clean and relaxing, will certainly book again.
Best place to go for a waxing!
Always leave feeling great, good service, nice and clean establishment. Highly recommend.
Very nice experience. Calm, quiet, enjoyable and good prices.
Lora is awesome at nails and nice to talk to. I recommend her. ????
How you going to say they treat you right
Amazing experience! I've been there over 10 times in the past 2 years for manis and pedis and I've never been disappointed. Each girl is great for individual reasons. You won't regret getting away for an hour or two here!
I've been going to the spa for years, it's my absolute favourite! The price is extremely reasonable, compared to other spas. The staff are very personable and nice, I will remain to get everything from waxing to pedicures to massages there .
Massage and facial was great. Got the indulgent package, excellent price! Gentle when it was called for during the Massage, with the right enough pressure
Grate staff and decent pricing
It was the best day lol for tht
Great services and reasonable prices
Best Spa in Kamloops. I love this place. You won't find better value anywhere else!
So as far as the massage goes it was great it should be a 4 or 5 star review, unfortunately the front end service needs some work. My fiance bought us a couples massage GC for Christmas and was asked when purchasing if it was for 1 or 2 people anf she said 2 so she was charged and walked out, we go to pay with this GC after our massage today and we get informed that they only charged her for one person plus tax and not for 2 people that she asked for. And to top it off there solution to the problem THEY caused was to give me a 5 or 10$ discount which is almost an insult. So unfortunately the massage and the girls were great but I would still not recommend for people to go here, poor customer service!
Just had a wonderful experience at Your Escape Day Spa! My husband and I came in for a couples massage followed by a pedicure for my birthday. The massage was amazing, exactly what I’ve been needing and honestly one of the best massages I’ve had. The room was super relaxing, and the technicians were really friendly. My pedicure was excellent as well, the whole experience was fantastic! I will happily recommend Your Escape Day Spa to family and friends, thanks again for such a wonderful experience!
My daughters and I have been coming to this place for years and will always keep coming back. It is our special time together!
Calm and quiet atmosphere with very friendly staff. They have lots of nail polishes to choose from and the prices are reasonable.
You can't go wrong with great service in a relaxing atmosphere along with reasonable prices. Keep up the good work!
1st time for services for myself and first time for my mom ever! The staff were AMAZING ALSO THE ONLY SPA IN KAMLOOPS OFDERING A MANI PEDI COMBO! You will not be sorry! :D
Girls are always professional and the service is always great. It's also super clean.
Service 5/5 with Luna Will come back for massage
My sister and I had a wonderful and relaxing experience. We were even a few minutes late and they still completed our entire pedis and accomodated us. It was so great I am bringing my daughter and a friend back on saturday!
Booked last minute for a Signature package. Very impressed with the communication, adherence to covid measures, the staff, and prices. An excellent experience all round.
Review based on 2 "pampering pedicures". A lot of other reviews talk about "great pricing", and maybe it is for this area, but I'm used to paying the same price for a full mani/pedi combo in my hometown. I was baffled by the requirement to give a credit card to hold my appointment and the 48 hour cancellation policy...for a pedicure. If you require all that, it might be a nice courtesy to call and confirm the appointments with your clients 24-48hrs before. When booking the appointment, the receptionist wasn't exactly rude, but she wasn't really friendly or accommodating either, which isn't a great first impression for a spa. The ladies who did the pedicures were lovely and I very much enjoyed their company! However, I did not feel that the overall treatments were worth the money I paid. Treatments included a soak, quick foot massage, brief file, nail/cuticle clean up, and basic polish (no scrub or leg massage as advertised). The polish turned out beautifully for one of the pedicures, but the other was rushed and a bit sloppy, then I was rushed out the door with very wet toenails in the middle of winter. Honestly, these may have been the most mediocre pedicures I've ever purchased, and for considerably more than I'm used to paying. I might try them again for a different service, but will pass on the nail services.
I went here for Mother’s Day, what a fantastic experience! I would love to go back.
I will sadly not be going back to the escape spa after my most recent experience. I booked an appointment to have a sculpted gel set and pedicure done for my wedding. When I drove an hour and a half in for my 9 am appointment I was told that my appointment was actually booked for the day before. When I made the appointment I confirmed it was for Thursday and 9 am and was told yes. Yet they booked me in for Wednesday. The receptionist informed me that they tried to reach me yet I did not have any missed calls or voicemails. The receptionist was rude and did not offer any compassion or even a solution to try and fit me in for another time so I could still have my nails done in time for my wedding day.
My wife and I had an amazing experience at this Spa! She was looking for a new location to have her nails done and some of her friends recommended Your Escape Day Spa to us. We booked in advance with Laura. Laura was extremely friendly, talkative, and funny. I even sat WITH them because she made such excellent conversation. Their prices are fair and well deserved because you really do get a quality result. We will be coming back here to get her nails maintained and are considering booking some massages. Highly recommended, especially if you want to get your nails done, book with Laura!
Amazing and super friendly service. Nails looks AMAZING!
The Team at Your Escape is fantastic. They are friendly and always able to fit you in at your earliest convenience. The estheticians are great at what they do. Whether it be a wax, pedicure, massage or manicure these girls can do it all. Very impressed with this business.
Felt like a million dollars when finished with the services
Great gift for mother's day and daughter's birthday???? we had full body massage with facial and pedicure. It was clean Covid protocols in place and staff wear mask at all times and face shield for facials since clients need mask off for that. My toes look purdy;) and felt very relaxed. Highly recommend.
Great spa! Love it there!
I love everything about Your Escape Day Spa! The atmosphere, the estheticians, the quality of services, the reasonable prices, the location, the owner. Seriously, if you haven't checked it out you really need to!
Called them multiple times left messages to make appt no one returned my calls 3days later. Not everyone wants to make appt on computers. Not impressed
Always great service. Friendly staff. Highly recommend.
Very good service, very professional! Had a waxing appointment with Holly and I am super super happy with the results! Will definatly come back !
Absolutely loved it! Highly recommend the Signature Package!
The staff is super nice and professional. The prices are the best in town. The spa is always clean...you couldn't ask for a better spa clinic in town. :)
Always enjoyable finding time for a spa massage at a reasonable price! I recommend. :)
Love going there
Had an appointment booked. One of their staff was not coming in (they knew a month in advance). They had reached out to change the time (this was a fathers day gift). Why they couldn't adjust their time or staff is unknown. It was a double appointment. I had said the early time would work. Somehow that got crossed with i don't want the appointment. They phone up and advise our appointments have been filled and that's that!! wife phoned and their employee said i swore at them which was a complete lie! They may be good at nails but their professionalism and communications sucks!. The manager phoned us back telling us we were liars..wow.. Theres a hint. The employee is always right.. Must be a new moto I'm unaware of in the sales and customer service business..
It's quiet and relaxing. The staff are quick and efficient.
Wonderful place, staff is very nice.
I always try to get my husband to get me a spa package for my birthday! Love how I don't have to do it all at once! :) I really like the atmosphere, people are great and always asking if I need anything! Love going back every year! :)
Not very clean. The floors were dirty. It’s very much in need of a makeover. Moss green isn’t a colour for a spa. I had a pedicure which didn’t include a soak. It wasn’t much more than a polish change and for $51. Over priced for sure.
Pleasant, clean and efficient.
Best spa in town hands down!
Professional service. The girls at the desk are discreet. It was the first time I visited this salon but will def. Be back soon! I only came in for a quick touch up appointmend and Kristen did great. I was out within minutes; exactly what I needed.
Came here for a massage, facial, mani and pedi and Megan was amazing!! Professional fun and knowledgeable. She’s excellent and this place is so relaxing. Highly recommended!
I recently had a wonderful appt for a pedicure with Kyra.. The girls there are always friendly.. I would recommend this spa.
Okaaayyyyyy! So apparently there is a waxing queen in town, well if that's the case, then Kyra is the waxing GODDESS and she has mercy on your pocket book which is nice. Shes pleasant, really easy to talk and is actually unreal at her craft. I have been to many places to get waxed in my day and she is easily in the top 3. Thanks again Kyra, I am now a regular ????
Great service and pleasant surroundings. I like this spa because I can actually relax. I have been to others that are a little pretentious for my liking. The staff are patient and very professional.
This place is great. The staff are always friendly and welcoming and they offer a variety of services to fit their clientele. They have monthly specials and the refreshments are a nice touch. They offer couples options which many places in Kamloops usually don't.
Lovely atmosphere, friendly professional service, relaxing environment!!
I have had a pedicure, facial and massage and thoroughly enjoyed my time at Your Escape Day Spa. I recommend it to my friends and family and plan on returning very soon.
Holly is incredible!! Hands down the absolute best massage I’ve ever had!! I would highly recommend her
Katie was my masseuse. She had gentle energy, very kind, polite, and skilled. I am for sure coming back to this day spa. Very professional and take safety into consideration during covid times. Thank you ladies for making my experience magical. ????❤️
I have always had great Pedicures from Meghann! ????
My favourite place to be pampered in Kamloops!
Such a great place to work! Love all the girls, we're like a big family!
Holly is amazing and a great person.
Can't go wrong with a pedicure.
Excellent as always!
WOW What a great experience.Had a 85 min Swedish massage it was awesome,highly recommend it.Very RELAXING.Thank You Natalie,see you next visit
I am going to go again to see if I can have a better experience. The person who gave me my pedicure was disinterested in anything I had to day. That being said as I observed others having services done they were having a fabulous time! Perhaps the woman working with me was having a bad day? I will try again.
Friendly staff love my nails :) going back tomorrow for a lash tint !
I love this spa! Kira is the kindest, sweetest, most talented person ever. She is excellent at waxing, easy to talk with and always accommodating. She also was able to show me specific products to help with after wax treatments and they work amazing! Thank you for everything!
The service is really good of the specialist. Had a nice relaxing time,they are really humble and soft with your body, but the receptionist doesnt know proper customer service. She is the most rudest person i came across in the entire facility. She will not give any proper information a client is suppose to know to choose their options before taking the service. She literary said its not my job to give you directions and attend phone calls when a guest is trying to reach on time excuse given too many clients wherein there were barely 2 customers in the spa none at desk too. . When time comes to make a payment for the service then she says oh you will have to pay more for not taking the package services together not to forget i was ready to do so that but she didnt allow me due to getting lost finding the place neither did she inform prior to part of my services taken today excuse given none. She really needs to learn what customer service is about. She dropped the rating big time by me. Rest all is perfect till now.I met the owner in the next visit of mine. Shes amazing. Treated me with so much respect. She was like practically waiting to talk me for the previous bad experience and not to forget the girls are really good with their work. I almost fell asleep during the massage. If anybody wants to go try MEGAN. She will be very soft with your body and get you all relaxed. I guess it was worth giving it a 2nd chance to make things right.
First time here. Me and my hubby booked a couples massage and we will definitely be back
Amazing experience! Great way to relax before baby coming ????
Kiera is awesome!
Talk about five star treatment. This was the best massage I have ever had. I had Kesiena (I hope I spelled it correctly) as my esthetician, she went above and beyond, she was a great listener when it came to the kind of pressure I needed, she was polite, very professional and quiet. The bed was nice and warm, the music was very calming and the lit candles was a very nice touch. The ambiance was peaceful and perfect. If you need a nice soothing and therapeutic massage you should try her 10/10 Nice Spa, I’ll be back
Best pedicure and facial I've ever had!!!! Would 100% recommend.
I just had the Best back, shoulder and neck massage. I'd highly recommend Kirsten! Great Job.
Carly had excellent technique and was very gentle. I had the signature package which included a Swedish massage, facial and spa pedicure. What a beautiful experience; very relaxing, restorative and affordable. I will be back for sure!
I love it here. Amanda is amazing!!! Best wax ever!
Fantastic service and beautiful spa!! Had a pedicure yesterday and it was amazing!!
Fabulous spot for some TLC!
Needs updating